Jupiter Help Sheets Page | 1 © LCR System Ltd (01524) 413761 · Jupiter Help Sheets Page | 4 © LCR System Ltd (01524) 413761 Sales Mode

Jupiter Help Sheets P a g e | 1 © LCR System Ltd (01524) 413761


Copyright © 2016 L.C.R. Systems Ltd. All rights reserved

The information within this manual is subject to change at any time without notice.

No information within this manual can be reproduced , edited , translated or transmitted without written approval from LCR Systems Limited.

Only current software support contract holders will be issued with manual revisions

and re-writes.


Page Page Sales Screen 5 Product Maintenance (Basic) 47

Back Office Screen 6 Product Maintenance (Advanced) 49

Basic Sales 7 En Mass Product Changer 58

Correcting Mistakes 11 Groups 60

Discounts 13 Lists 61

Paid In / Out 15 Employees 63

Tables / Checks 17 Age Verification 68

Planner 21 Price Shifts 69

Receipt Review 24 Promotions 70

Questions 73

Reasons 75

Logo Messages 76

Message Board 78

Screen Editor 80

VAT Rate 85

Page Page EOD Report 27 Apollo Touch Screen 87

Jupiter Reporting (DYSL) 29 Receipt Printer 89

Reports (Advanced) 34 Kitchen Printer 91

Reports (A4) 37

Unit Count 39

Clocking In / Out 40 Troubleshooting FAQ`s 94

Customers 42 Terminology 95

Index

Sales Mode Back Office

Managers Hardware/Other


Sales Mode


*To Close Jupiter Click and enter 9999

Sales Screen

Title Bar shows Receipt State, Price Level,

Customer Name, Employee Name etc

Shut Down

Button *

Network Icons

Shows If LAN is

connected.

Terminals. Shows which

terminals are “live” on

the network Misc.

Shows time/date

terminal number etc


Back Office Screen

Register – Take you back to the main screen ( sales mode )

Manager Menu – Reports, stock and access to stored information such

transactions, staff hours etc

General Settings – Basic programme information such as adding items,

employees, messages and promotions.

Advanced Settings – Screen layouts, function options and more in depth

settings are in here.

Customer Settings – Loyalty options


Signing On

Before you can sell items on Jupiter you must Sign On, this can be done in several ways:-

1) Pressing the Clerk Button

2) Swiping you clerk card

3) Swiping your RFID Fob

4) Typing in a Code

Selling Items

Once signed on you can sell items in a variety of ways

� Pre Set buttons – Pressing these simply sells the corresponding items

� Open Price – These require you to type in a price on the numerical keypad and then press

the Open Price button.

� Department Screens – When pressed , these will open a new screen displaying all the

corresponding “pre-set” buttons to sell.

� Bar Codes – See an item by using a Bar code scanner to scan the items barcode.

� PLU Numbers – Type in the products code on the keypad and press Product Code or PLU

button.

� Quantity – If you press a number on the numerical keypad , followed by the Quantity/X-Time

button, then a product it will sell a multiple of that item.

� Size Modifier – Used to sell a different size of a product (half pint, double etc ) to do this

press the modifier button first and then the item.

Basic Sales


Tendering

When you have sold all the items, you can finalise the sale by pressing either :-

� Pre set CASH (£5 £10 £20) buttons

� SUB TOTAL which will take you to the separate

sub total screen

� CASH – will finalise the sale with no change computed

OR you can enter the amount on the Keypad and

Press CASH

Sub Total Screen

Pre-Set Tenders

Amount Due

Different Media Types

Return To Main

Sales Screen

Turn ON/OFF

Receipts


Memos

Some items require an additional action before it can be sold, one such is Memos. These are used to

convey a message to the Kitchen such as How to cook a steak, What vegetables are required etc.

Simply select

the relevant option.

Items may have multiple Memos to chose from, these may be optional or compulsory.

Questions

A product being sold can prompt for a question to be asked that requires operator input, this input

can be a number, date or text.


FreeText / Messages

If you need to get a message to the kitchen / drinks printers that you are not able to do so

via products or memos, you can use the Message button.

This will pop up the Qwerty keyboard and let you free type any message you wish. This will

print out as a highlighted line under the last item sold. Pressing the Message button again

will add extra lines.

Alternatively press the button marked KITCHEN NOTE

to be able to free draw a message on the screen.


VOIDS

Voids are used to correct a mistake WITHIN a sale .

To void any item in a sale :-

> Call up the sale

> Press the item to be Voided ( it will get highlighted in red )

>Press the VOID button.

Note 1:- Whilst selling items the last item you have sold will automatically be highlighted in

RED. Making the Void button void the last item sold.

Note 2:- Depending on security levels , after voids have been done , the system may prompt

for a “reason” to be entered .

Correcting Mistakes


REFUNDS

Refunds can be used to correct mistakes outside of a sale.

To Refund an Item

� Sign On

� Press the REFUND button

� Make sure the top bar turns RED

� Press the item or items to be REFUNDED

� Press SUB TOTAL

� Finalise the sale in the manner it was originally done

Note 1:- The operator must be allowed to carry out REFUNDS this is dependant on the

individual employees security levels.

Note 2:- Depending on security levels , after REFUNDS have been done , the system may

prompt for a “reason” to be entered .


Types

There are several different types of Discounts within Jupiter, most can be accessed from the

FUNCTIONS – DISCOUNTS button

- Sale :- Removes an AMOUNT from the entire sale (i.e. £1 off)

- Item:- Removes an AMOUNT from the item highlighted in red ( default is the last item sold )

% - Item :- Removes a PERCENTAGE from the item highlighted in red

% - Sale :- Removes a PERCENTAGE from the entire sale

% + Item :- Adds a surcharge percentage to an item highlighted in red

% + Sale :- Adds a PERCENTAGE surcharge to the entire sale

+ Item :- Adds a Surcharge value to an item highlighted in red

+ Sale :- Adds a Surcharge VALUE to the entire sale

.

Discounts


Preset Discounts Any of the discounts can have pre set value and names set against them , for example:-

10% Staff Discount

£5 Off

10% Credit Card Surcharge etc.

Notes:-

� Discounts may only be done by employees that have security to do so.

� Some items may be excluded from discounts

� Sale discounts will require the SUB TOTAL to be pressed first

� Discounts may require a reason to be entered


Paid In

Money can be removed from the cash drawer at any point using the Paid Out function. This

will remove a given amount of money from the drawer total and report on the reason why

it has been done.

This is generally used to pick up cash from a full drawer or pay cash for a variety of reasons.

� Sign On

� Press then

� Then select the REASON why it is being done and click OK

� Type in the amount to be removed from the drawer and click

CASH

� To finalise click PAID OUT again.

Paid in / Out


Paid Out (Received Monies)

Money can also be added to the cash drawer at any point using the Paid In or Received

Monies function. This will ADD a given amount of money from the Drawer Total and report

on the reason why it has been done.

Typically this is used to add a float or input a basic deposit.

� Sign On

� Press then

� Then select the REASON why it is being done and click OK

� Type in the amount to be removed from the drawer and click

CASH

� To finalise click Received Monies again.


Opening A Table

To open a table either

a) Type the table number and press

b) Press the button marked

you will then be show a list of all checks that are currently open.

To open a current check, select from the list and click OPEN.

** Here you can also print off individual bills using the PRINT icon.

NOTE :- The buttons may be labelled differently depending on what you Checks are called

(i.e. Rooms, Tabs, Outside, Upstairs etc)

Once open , add the items you wish and either finalise OR click

Tables / Checks


Transfering a Check A check can easily be moved to a different check number by:-

METHOD 1

� Sign On

� Call up the table you want to transfer FROM

� Press the TRANSFER CHECK button

Often located under FUNCTIONS

� Enter the Check number to transfer TO

� Sign Off or click Store Tab.

NOTE :- if you have multiple Check types ( Rooms, Table etc) the button may be

labelled Transfer to Room or Transfer to Table etc.

METHOD 2

� Sign On

� Call up the table you want to transfer FROM

� Press the number of the check to transfer TO

� Press the relevant CHECK button such as

� Sign Off or click Store Tab.


Splitting a Check.

� Sign on

� Click the button marked

Often found under functions

� Enter the name of the first split ( how its to be shown on the screen ) and click the

green tick.

� If you need to split by more than 2 , click the NEW button at the bottom and eneter

another name followed by the green tick.

(1) Select the split to transfer TO

(2) Press the Items to Transfer

(3) Click OK

(4) Sign OFF

The Remaining items are now stored against the initial check and the splits are stored

against new check.

When you open the Table it will now ask which of the splits you wish to Access.

Note if you make a mistake, clicking the item in the middle pane will return it to your

original check.


Within the Split Check screen you can also click one of the buttons

COMBINE:- Clicking this will with “explode” or “combine” the items that have a quantity

greater than 1. For example if you have 3 Carlsberg it will show

3 – Carlsberg

OR clicking COMBINE will show

1 – Carlsberg

1 – Carlsberg

1 – Carlsberg

NOTE – combine works for ALL items in the sale

SPLIT:- Clicking this will do the same as COMBINE but for 1 item, to use click SPLIT and the

item in the left hand pane you wish to “explode”

Quantity:- This will allow you to separate a number of items from one line of the check.

I.e. if the check says

3 – Carlsberg

You can click QUANTITY – the number to split – then the Carlsberg .

This will take that number from the original check and place in the new check.


Table/Room planners can be used in Jupiter to give a graphical representation of the current

table statuses.

In sales mode click on the PLANNER button, this can be labelled as different things ( Table

Planner, Lounge Plan, Outside etc)

The Layout and pictures etc can be set in The Back Office.

To Open a Table simply press the selected Box around the table.

If a table is open you will see a GREEN trangle in the top right corner and the current Sub

Total at the bottom.

Planner

Covers Available

Open Indicator

Table Name/Text

Status (Course)

Sub Total


To Change to a different ROOM layout click PLAN

To Edit a Tables Button click you can then change a tables caption (text) , add a new

table, delete a table or add a covers caption.

To Move a Table Click then click the table to be moved and use the buttons at the

bottom of the screen to move around.

To ADD a check to an exiting Table click then press the table to add a new Check.

To ADD a description to a Table click then type in the description, click the

GREEN tick and then the table.

To change the number of Guests (Covers) click then type in the number of Guests

and trhen click the table

To Change a Tables Status click select the status from the list, click OK then click on

the table button.

To Print Bills click then the tables button for whose bill you wish to print


To Split 1 table into many click then click the table to split, now follow the

instructions as per SPLIT CHECK

To view a Tables Information click then click the table you wish to view .

NOTE

More detailed set up can be made in

BACK OFFICE – ADVANCED SETTINGS – FLOOR PLANNER


If you need to view a sale , re-print a receipt or check an employees activity, you can use the

Receipt Review function.

This can be entered from the button

In sales mode OR

From the TRANSACTIONS button from the Back Office

Manager Menu

NOTE

Both screens are very similar , the main difference is the Back Office one allows you to drill down

more ( Search by transaction type etc)

Receipt Review


� Press the item or items to be REFUNDED

� Press SUB TOTAL

� Finalise the sale in the manner it was originally done

NOTE

If you change any criteria you MUST then click APPLY*

Search By Employee

Select Date

Search by time

Look up Receipt Number

Individual Sales, click to

view receipt

Re-print receipt Receipt preview

APPLY*

Search By Terminal


Managers


EOD Report

Report Number ( And type )

Terminal Replies ( which terminals have been included

in the report )

Price Level Analysis :- Sales at each price level

(* Happy Hours / Sales etc )

**Gross Sales :- All product sales Inc Discounts &

Checks(Quantity is number of items)

**Net Sales :- Actual transactions that have been

tendered Quantity is number of sales.

Average Spend:- Net Sales amount / Transactions

VAT Totals :- Tax breakdown

Media Sales :- Each indivisual TENDER and the amount

that has been take ( Cheques / Cards etc )

Paid In :- Money taken through the Received Monies

button ( Float etc ) and the reasons.

Paid Out :- Money taken through the Paid Out

button ( Float etc ) and the reasons.


Note your EOD may look slightly different, it all depends on what functions

you use and settings in the back office.

** A better description of how the Gross and Net are affected by

Checks can be found in the Document – Jupiter Reporting.

Drawer Totals :- Cash / Tenders in the drawer. This is

media from transaction + paid in – paid out.

Corrections :- This shows any use of Voids Refunds etc.

If used, reasons will also appear.

Adjustment Totals :- This will show any discounts given

and the reasons why.


Jupiter Reporting (DYSL) The way postings / sales work on Jupiter is the same as most PMS system . When an item is "posted" its area of sales i.e. Wet Sales / Food etc is added to the total , however the Tender i.e. Cash, Credit Card isn`t ( as we don`t know how it is to be paid. ) Example 1 1st November Room 1 Order a soup (£3) and a pint of Carling (£2) That days EOD would show Wet - £2 Food - £3 Tenders £0.00 So Group, PLU, Gross Sales are + £5.00 2nd November Room1 leaves and pays by Card That Days EOD would show Wet £0 Food £0 Tenders £5 So Group, PLU, Gross Sales are £0.00 BUT Net sales and Tender totals are £5.00 BUT if you do a weekly report Wet £2 Food £3 Tenders £5 So in effect it balances BUT because you may never check ALL rooms out the system will never appear to balance.

Jupiter Reports (DYSL)


Example 2

We sold a Guinness priced £3.40 on day one and cashed it off on day two.

Group Report is £3.40

Gross Sales are £3.40

VAT Total is £3.40


Group Report is £0.00

Cash (Tender) report is

£3.40

Net Sales are £3.40


Example 3 On DAY 1 ( 27th ) we sold Kingstar for £4.40 which we stored on a Room. We also sold a Bread Basket that was paid for by Cash.

Group sales are £8.40

( Kingstar & Bread Basket )

Gross sales are £8.40 ( both items)

Nett Sales are £4.00 ( just the bread

basket )

Cash total is £4.00

VAT Sales are £8.40


On DAY 2 ( 28th ) we sold a Lemonade for £1.00 that was paid for by Cash. We also tendered off Room 1 ( Kingstar at £4.40)

Group sales are £1.00

Just the Lemonade

VAT Sales are £1.00

(Lemonade)

Gross sales are £1.00 ( Lemonade)

Nett Sales are £5.40 (Lemonade

£1.00 & Room tender £4.40)

Cash total is £5.40

(Lemonade & Room )


Most daily reports can be run from the FUNCTIONS – REPORTS section

There are more reports available from within the back office.

To access

>Sign ON

>Functions

>Back Office

>MANAGER MENU – REPORTS

Reports (Advanced)

(A) Here are the different areas

of reporting.

(B) The list of reports

available

(C) Options to run the report.


To run any report, first select the area of reporting From (A) then the actual report from (B)

Next from (C) Select

REPORT TYPE – Read to simply look at the report or RESET to look at and then set them back

to Zero

SALES PERIOD – Select Sales Period to run since the last time it was run ( daily, weekly etc)

OR select Date Range to run between any 2 dates.

TERMINALS – Select which tills to run it for ( they must be on-line)

Dependant on which SALES PERIOD you chose, you now need to either select the Date

Range or Period to run it for.

To RUN the report click SELECT from the bottom bar.

NOTE

Some reports will then need additional criteria such as Product Range, Employee names etc.

The report is then displayed on the screen.

You can now

1) Click PRINT to print to the Receipt Printer

2) Click CSV to export as a Comma Separated File ( for us in external programmes)

3) Click SAVE to save as a basic Text file

4) EXIT


Cash Declaration

Some report will require the money in the drawer to be counted and input before a report

for that day can be run.

This is done in

>Back Office

>MANAGER MENU – CASH DECLARED

You can now run the desired report and the declared value will be compared to the actual

value.

Click Type of tender

(Cash, Cards etc)

Enter Values for each

denomination

Click SAVE


Many reports can be run in A4 Format and printed / exported in this format

To access

>Sign ON

>Functions

>Back Office

>MANAGER MENU – A4 REPORTS

Reports (A4)

(A) Here are the different areas

of reporting.

(B) The list of reports

available

(C) Options to run the report.


To run any report, first select the area of reporting From (A) then the actual report from (B)

Next from (C) Select

REPORT TYPE – Read to simply look at the report or RESET to look at and then set them back

to Zero

SALES PERIOD – Select Sales Period to run since the last time it was run ( daily, weekly etc)

OR select Date Range to run between any 2 dates.

TERMINALS – Select which tills to run it for ( they must be on-line)

Dependant on which SALES PERIOD you chose, you now need to either select the Date

Range or Period to run it for.

To RUN the report click SELECT from the bottom bar.

NOTE

Some reports will then need additional criteria such as Product Range, Employee names etc.

The report is then displayed on the screen.

SEARCH – Find

items in the

Print report

(Quick will send to

default printer)

ZOOM – Zoom

in / out EXPORT – Export to

other programmes

SEND – Email

report

WATERMARK– Add

your own picture

EXIT


Unit count allows a very basic stock countdown on selected product lines.

This could be used to show the current number of Specials left, pints left in a barrel, bottles

left on a shelf etc.

To Add Counts :-

� Sign On – Functions – Back Office

� Manager Menu – UNIT COUNT

NOTE

Items will not appear in this list unless they are marked to allow Unit Count in Product

Maintenance.

Unit Count

Highlight product to change Click YES to display

stock on button

Add Stock By Clicking + or

press Add Stock

Change warning level


Employees are able to use Jupiter as a basic Clocking In and Out machine.

The employee , if set to use this function, will be prompted to Clock In at the start of every

shift . It is then there responsibility to clock out.

SALES MODE

In Sales mode the Employee must click and then type in their password (twice)

and they are clocked in.

If they click this button again , the system will ask if they are clocking out or taking a shift

break.

REPORTING

Operator clocking in / out report can be found at:-

� Sign ON – Functions – Back Office

� MANGAGERS MENU – REPORTS – Employee Reports – Time Keeping

Clocking In / Out


Time Editor

If mistakes are made you can adjust Clocking in / out information in back office

To Edit

� Back Office

� Managers Menu – Time Editor

Setting up.

To use Clocking In / Out you must set up two things

1) Set up Employee(s) to use Compulsory Time Clock ( Back Office – General Settings-

Employees – Employees )

2) Add a Button on the sign on screen for Clocking In/Out ( Back Office – Advanced

Settings – Screen Editor – Default Screen - Edit ) The button can be found under

Function Key - Functions


Jupiter uses customers for a variety of things , mainly as a loyalty system (pounds for

points), selling at different levels (locals) a basic account system ( top ups ) , take away look

ups etc.

SALES MODE BUTTONS

Customer Look Up- Allows you to search for a customer on name, address, post code etc.

New Customer – Lets you ADD a new customer

Edit Customer – Lets you change details of a

customer that already exists

Customer Serial – Used to search for serial

numbers that have been stored

Display Customer Balance – Shows on the

screen how much money the customer has to

spend

Print Customer Balance – Prints to the receipt printer how much money the customer has

to spend

Display Customer Points – Shows on the screen how many points the customer has and its

retail value

Print Customer Points – Prints to the receipt printer how many points the customer has and

its retail value

Points Add/Remove – Allows you to manually change the customers points

Top Up – Allows you to ADD money to the customers account.

Customer History – Displays the sales history of the current customer.

Clear Customer – Removes the current customer from the current sale.

NOTE

Customers


Before any customer information can be accessed the customer server must be running,

this is usually found on the desktop of the master terminal. If not installed this MUST be

set up by an Official Jupiter installer.

Add / Edit a Customer

Swipe/Enter the customers ID

Select a Group

Enter Name etc

Click to add images, extra contact

details and custom user fields.


Back Office

To edit customer settings go to


� CUSTOMERS

Customer Groups

Here you set up the different groups that customer must be attached to , edit existing

groups or click NEW to add a new one.

Here you can say if a group

defaults to a new price change.

Also what loyalty scheme they

adhere to (points)

Loyalty Options

This section allows you to change how each button in sales mode behaves , usually these

are kept standard.


Loyalty Schemes

This is where you set up what value sales are and what they can be redeemed for etc.

Points per currency unit – This is how many points you get per pound spent.

Points to earn before spend enabled – This is used to set a onetime minimum amount of points that

the customer has to reach before they can spend points.

Points earned in blocks of – This is how many points you earn at a time. For example if it was set to

blocks of 5 points and you earned a potential 11 points from the sale you would only receive 10

points on your account.

Scheme discount selective itemiser – If you select an itemiser it will only discount from products

also in that itemiser.

Points spend in blocks of - This is how many points you spend at a time. For example if it was set to

blocks of 5 points and the sale was worth 11 points it would deduct 15 points on your account.

One point is worth – This option sets how much a point is worth.

Scheme discount percentage – This option sets how much of a discount you will receive by being in

the loyalty scheme.


Back Office


To quickly edit an item.


� GENERAL SETTINGS – PRODUCTS – PRODUCT MAINTENANCE

Change the details as needed.

Click EXIT to save

NOTE

If you do not have a keyboard plugged in, activate the on-screen by clicking the KEYBOARD

button. The keyboard will then automatically appear when you click in a text field.

Product Maintenance (Basic)

If you know the items PLU type

here and press ENTER

OR click on FIND and

search in the list.


To ADD an item.



The simplest way to add an item is to COPY an existing item that is a similar product ( same

group etc)

To Find an item – Click on the FIND button from the previous screen

Find the item by searching in the box

Or sorting on the Product Group

You will see the PLU numbers in the left hand column, select the last item in the group and

click OK- Making a note of what the next PLU will be.

I.e. If you are adding a Hot Drink from the image above, select “Hot Chocolate Plain” but

make a note that the next free Hot Drink will be D112

> Click OK

>The Screen will then show the selected items details, we will then click COPY – TO ONE

>Now enter the NEW items PLU Number Press ENTER Or the GREEN TICK.

>You can now edit the new items details. ( Only PLU, GROUP and Description are

compulsory)

>Finalise by clicking EXIT to save


To Enter/Edit Products.



Now either call up the PLU to be edited by typing in the Product Code box and hitting enter

or Search by using the FIND button on the bottom bar.

Product Description :- What name appears in sales mode, reports and receipts.

Kitchen Description :- What description is printed on any kitchen printers the item is sent to.

VAT :- The TAX rate of the item

Product Group :- The group for reporting, searching etc.

Unit Cost :- How much does 1 Unit cost ( 1 Pint, 1 Shot etc)

Size 1 - 3 :- Alternate size for as product ( Half, Double, 175ml etc )

Print/Display :- Will the Size print on receipts / kitchen and display on screen.

Price Level 1 – 6 :- How much is each size sold for ( Prices 2 – 6 are usually for Happy Hours, Sales, Customer

Promotions etc )

Price Active :- Can the Price ( 1- 6 ) be sold

Product Maintenance (Advanced)


Timed Price :- Used for Happy Hour promotions etc.

Item Requires A Price Entry :- This will require the operator to input a price on every sale, this is usually set to

YES for Misc buttons.

Item is a Memo Text Product :- These items are used to simply convey a message to a kitchen printer.

Item is a Negative Product :- Will sell the item MINUS what ever price you enter .

Item Requires A Price Entry :- This will require the operator to input a price on every sale, this is usually set to

YES for Misc buttons

Item is a Condiment Product :- A product that has no stock/ reporting

Item Requires A Condiment :- When sold a second item(s) that has been marked as a condiment must be sold

Condiment Price Adds To Parent :- If marked as a condiment, when set to NO the price will remain on this

product if set to YES the price will be added to the main item.

Scaleable :- Is the item linked to an attached scale. So when sold it will multiply the weight by the unit price

Selective Itemiser :- Used in conjunction with Adjustments/Discounts to exempt / allow discounts

Inactive :- Stops the item being sold

Hide in Dynamic Buttons :- If a screen layout has a Dynamic Button section, this will omit this item.

Item Is Price Marked:- Indicates the item has a sticker / label and when price changes are done will warn you.

Prevent Remote Sale :- Stops sales via external apps


Print Item On Receipt:- Will this item be printed on customers receipts

Print 0.00 Value On Receipt :- If set to YES any item that has a zero value will print 0.00 if set to NO will print

the product only.

Print Highlighted On Receipt:- Will print white font on black strip on receipts Like This

Print In Red On Kitchen:- Will print this item in red text on dual colour printers OR in highlighted text on

thermal printers.

Print on Kitchen As Group No.:- Indicates where the item will be printed ( Kitchen, Starters, Drinks etc)

View Colour On Kitchen Video:- Used in conjunction with Kitchen Video Screens

Eligible For Shelf Edge Lable:- Allows basic shelf labels with barcode, descriptions prices etc.


Prevent Manual Price Overide:- If set to NO a price can be entered in sales mode that will over write the

existing main price.

Prevent Adjustment Function Usage:- Will omit from any Discounts / Adjustments

Prevent Item Price Change Function:- This means the items price CANNOT be change within sales mode but

only in the main back office.

Prevent Display on Sales Screen:- Allows the item only to be sold via arcode / Code

Compulsory Reason Selection:- When sold a separate screen will appear asking why the item is being sold.

Prevent Zero Priced Sales:- When sold the item MUST have a price attached greater than 0.00

Prevent Adding To Sales Points:- If customer loyalty is used, this item will not adds to any points totals for this

sale.

Prevent Point Redemption:- If customer loyalty is used, this item will not be able to be used in the redemption

of points .

Months to Add To Customers Expiry :- If customer memberships are used, selling this can add X amount of

months to their membership ( I.e. sell 1 Years Membership – adds 12 months to selected customer )

Stock Link Product/Modifier Qty:- Used to remove X amount from another products stock figure.


Linked Product After Item Sold:- When this item is sold, this will automatically sell a second product.

Age Verify Prompt As Item Sold:- Will ask for the customers AGE OR check the Employees age who is selling

the product.

Question Prompt As Item Sold:- Used to ask specific questions that require a response ( Numeric/Text/Date)

Memo Prompt As Item Sold:- Will pop up a new screen(s) that requires item(s) to be selected. The main use is

for cooking instructions such as how to cook, what vegetables, bread type etc. Note multiple memos can be

asked for or 1 memo can require multiple selections.

Product List When Item Sold:- Pops up a new screen with additional products on, similar to Memos but can be

used to prompt users to Up Sell other products.

Follow on Screen As Item Sold:- Will automatically show a new screen when this item is sold ( show mains

when starter is sold , show minerals when spirit is sold )


Alternatives codes will allow 1 product to be sold with up to 9 alternative PLU codes , usually used when a

Barcode changes but the product is the same.


Unit Count Item Allowed :- Item will show in the Unit Count section under Manager Menu and allow basic

stock countdown.

Positive Count Require For Sale :- Item can not be sold if 0 stock is available

Display Item Count On Button :- Within sales mode, setting this to YES will show how many items are in stock

in the corner of the items button.

Prompt When Below Warn Level :- Within Unit Count Section you can also set a warning amount. When the

product is sold and the count reaches that level, if this is set to YES a warning will show to the operator.


Print Image On Display :- Whatever Image you select , it will be show to the operator when this item is sold.

Print Image On Receipt:- The image will print under the item on the receipt

Image Name:- Select the image for the above here.

Print Notes On Display:- Whatever you type in the Notes section below will be shown to the operator when

this item is sold.

Print Notes On Receipt:- Whatever you type in the Notes section below will be printed on the customers

receipt when this item is sold.

Print Notes On Kitchen:- Whatever you type in the Notes section below will be printed on the kitchen

printer(s) when this item is sold.

Notes:- Type what you require to print/show


Enable Serial Tracking :- If YES a serial number MUST be entered when this item is sold.

Associated Serial Number Types:- Select the type of serial number required ( Text or numeric, customer

name, prompts etc )

Associated Warranty Terms:- Select the warranty details to print on the customers receipt ( Length of

warranty etc)


Jupiter comes with 2 utilities to help change products prices / statuses

En Mass price changer allows you to increase / decrease product prices for a whole range of

products

En Mass Status changer allows you to change setting for a range of products ( send all to

one kitchen printer, move them to a new group etc )

En Mass Price Changer

NOTE

() You MUST select all items (1,2&3) before the Change button can be pressed.

() Auto End Level will make the price end in whatever you select

(i.e. all prices make end in 5p )

() You will be prompted once if you want to proceed , then you cannot undo this action.

7En Mass Product Changers

(1) Select Group

(2) Select Size

(4) Click items to be

changed and they will

move to column (C)

(3) Select Price Level

(5) Select Method

& Value

(6) Click CHANGE


En Mass Status Changer

Now change any item you wish to from the next screen, this is a mirror image of the Product

Maintenance screen.

Clicking CHANGE will prompt you of what products it is to change, clicking OK on this screen

will change all item (this cannot be undone)

(2) Select Group

(3) Select Items

(1) Click NEXT


Group are used mainly for reporting purposes to show areas of sales

Jupiter has a 2 level groups set up.

GROUPS :- Lower level for things such as Draught, Starters, Pet Food etc

GROUP CLASSIFICATION :- Higher level to which Groups report back to such as Wet Sales,

Food Sales, VAT Items etc.

To Add/Edit Groups :-


� GENERAL SETTINGS – PRODUCTS – PRODUCT GROUPINGS

� Highlight Group to Edit or Click NEW

NOTE

Group are Numerical and clicking NEW adds the next group number in sequence.

Groups

Click here to change Higher

Level Group Classifications

Change Group Name

Attach To Group Classification

Click NEW to add Group


There are 2 main types of lists in Jupiter

Memo`s – These are usually used to get message to a kitchen printer after an item is

pressed ( Hot to cook, what bread type etc )

Product – This is a list of pre programmed items that will appear after a button is pressed /

item is sold ( show all 175ML wines – show all Sunday lunch options )

Memo Lists

To Add/Edit Memo Lists :-


� GENERAL SETTINGS – LISTS – MEMO LISTS

* If you select SCREEN you will be asked what fore and back colours

you require.

To add a new memo list click NEW from the bottom task bar.

To add the list to an item go to Product Maintenance

Lists

Title – What the list is known

Screen Format:- List or Screen*

Print on Kitchen or Receipt

Will the items print

Print in Red / Highlighted

Will it print in a special font

Items – Type in the choices to

appear on the list as

Minimum No of choices – How

many selection must be made

Number of choices – How

many choices can be selected


Product Lists

To Add/Edit Memo Lists :-


� GENERAL SETTINGS – LISTS – PRODUCT LISTS

Title – What the list is known as

Show empty buttons – If a

choice is empty should it show

Size Level – Which items should

show ( Half, 175ML etc )

Show Cancel Button – If NO the

operator MUST select an item

Background/Foreground – The

button colour scheme

Items – Type in the choices to

appear on the list as

Minimum No of choices – How

many selection must be made

Number of choices – How

many choices can be selected


Employees or Clerk are set up on the system to allow individuals to access sales mode,

report and back office functions.

To Add/Edit employees


� GENERAL SETTINGS – EMPLOYEES

to Add a new employee click NEW on the bottom task bar or to Edit an existing employee

use the PREVIOUS – NEXT and FIND buttons.

Exmployee Name – What name appears on reports, receipts etc.

Date Of Birth – Used in conjunction with Age Verification

Password – Used to log on within sales mode. Jupiter will automatically assign this the next

free Password and can be left if Passwords are not required for this employee.

Sentinel Code – If logging on with a swipe card, RFID fob etc then this is where you would

swipe to attach a card/fob to this employee

Employees


OPTIONS

Default Screen To Be Used – What ever screen is set here will be the first screen THIS

employee sees after they have logged in.

Default Price Shift – This will sell any items by this employee at a different price level.

Employee is in Training – If set to YES no sales from this employee will be added to the main

reports and the drawer will not fire etc.

Employee is a Manager – This will allow certain override procedures.

Compulsory Time Clock – Used if this employee MUST clock in and out every day.

Drawer to Use – Used to fire a secondary drawer if fitted.

Sign Off at End of Sale – If set to YES when a sale is tendered the screen will return to the

default sign on screen if NO then it will stay on that Employees screen to make another sale.

Allow Void On Stored Items – Can this employee use the VOID function once they have

been stored against their interrupt

Allow Void On Stored Check – Can this employee use the VOID function on Check (Tabs)

after they have been stored.

Allow Check Transfer – Can this employee move a check (tab) from one to another

Allow Minus in Unit Count – Can this employee sell items that have a negative unit count if

used. (not in stock)

FLOOR PLANNER

Allow Plan Management – If YES this employee can add / move tables etc in the table

planner.

Allow Plan Management – If YES this employee can add / move tables etc in the table

planner.

Floor Plan to Open at Sign On – Which plan should display when this employee signs on (

Bar tables, upstairs, outside etc)


MENU PERMISSIONS

Here is where you allow this employee to access various Back Office Menus.

If you UNTICK the option, it simply will not appear in the Back Office menu plan

NOTE

Age verification is set against each item in Product Maintenance

NOTE

ALWAYS make sure you have a at least 1 Employee that can access Back Office and the

Employee section. If you delete / block all employees from all access you will no longer be

able to access any functions and an Engineer call out will have to be made.


REPORT PERMISSIONS

Here is where you Aloow / Block individual employees from being able to run individual

reports.

Select report section

Select Report Level

Tick / Untick X or Z


FUNCTION PERMISSIONS

Here is where you set what main sales mode functions each employee can do such as

Refunds / Voids No Sales etc

PRICE SHIFT PERMISSIONS

This section simply allows or blocks one employee from access any sale price level (happy

hours, sales price, locals price level etc )


This section is used to add an Age check to products.

The age can be checked of either the person buying the product OR the employee selling it.

To Add/Edit Age Verification:-


� GENERAL SETTINGS – AGE VERIFICATION

Print Age Verify On Receipt – Prints the Age answer on customers receipt

Print Highlighted On Receipt – Prints the Age answer on customers receipt

Manager Required At Failed Verify – If the Employee`s age is below the required age then a

manager can enter their ID/Password to over ride.

Prevent DOB On Item Verify Sale – If NO the question will simply be YES?NO if YES it will ask

for the customers Date Of Birth

Prompt For Verification Document – Asks the operator to type in the name of the

document that they used to verify the DOB

Log Refusals – Asks the operator to type in why they where refused

NOTE

Age verification is set against each item in Product Maintenance

Age Verification

Operators Prompt Age they need to be

Who`s Age to Check

Options


Price shifts are used to change the price of products automatically dependant on time and

or date ( Happy Hours , Sales etc )

To access > Sign ON – FUNCTIONS – BACK OFFICE

GENERAL SETTINGS - PRODUCTS – PRICE SHIFTS

Schedule Description :– How the offer is to be Known.

Activation Price :- What price level will the product be shifted to ( set in product

maintenance)

Activation Period :- Set the Time & Date of the offer

Terminal Selection :- Which terminals will the offer work on

Days Selection :- What days of the week is the offer

Notes

� A Date range MUST be selected even if over a wide range

� ALL items will change to the new level so make sure they are set correctly.

� Unless otherwise set, even items set at 0.00 will sell

Price Shifts

Jupiter Help Sheets

The promotion section allows you to add quantity triggered offers.

Such examples are Buy One Get One Free, two for a tenner, buy a starter

for £15 etc.

To add a Promotion :-

� Sign On – Functions –

� GENERAL SETTINGS – PROMOTIONS

To ADD a new promotion click NEW

Promotion Description :- What will the offer be know as and display on the screen/receipt

Type of Promotion :- Different types of offer including.

� Cheapest Free- Gives the cheapest product in the order away free

� Discount Amount – knocks a value off the

� Discount Percentage –

� Fixed Amount – Sells the items for 1 amount ( Buy 2 for a tenner )

� Premium Amount – Adds an amount to the items ( Buy 5 pay £5 more )

� Premium Percentage –

Promotions

P a g e | 70 © LCR System Ltd (01524) 413761

The promotion section allows you to add quantity triggered offers.

Such examples are Buy One Get One Free, two for a tenner, buy a starter and main course

Back Office

PROMOTIONS

To ADD a new promotion click NEW

What will the offer be know as and display on the screen/receipt

Different types of offer including.

Gives the cheapest product in the order away free

knocks a value off the items (Buy 2 get £1 Off )

– Knocks a percentage off the items ( Buy 3 ge

Sells the items for 1 amount ( Buy 2 for a tenner )

Adds an amount to the items ( Buy 5 pay £5 more )

– Adds a percentage to the items ( Buy 10 pay 10% extra )

Promotions

© LCR System Ltd (01524) 413761

and main course

What will the offer be know as and display on the screen/receipt

(BOGOF)

items (Buy 2 get £1 Off )

Knocks a percentage off the items ( Buy 3 get 10% off )

Adds an amount to the items ( Buy 5 pay £5 more )

Adds a percentage to the items ( Buy 10 pay 10% extra )


Ordering :- Sets the priority level of offers so if a product belongs to multiple offers it can be

specified which offer triggers.

Set Promotion As Inactive :- Stops the promotion from being used.

Build Promotion :- Allows a promotion to be set up that “builds” as the items are sold i.e.

buy 2 for £5 buy 4 for £9

Promotion Rule 1-5:- Add items that need to be sold from specific groups to trigger the

offer i.e. Buy 1 starter and 1 main for £10

Unique Items :- If YES then DIFFERENT items must be sold to trigger the promotion

Item :- Here is where you either ADD separate items, OR click on the PRODUCT button to

change to GROUP you can add a whole group. Click the + symbol will let you add extra lines.

Sales Quantity Trip :- How many have to be sold to trigger the deal

Savings Options

Receipt Savings Message :- This will print under the offer on the customers receipts

Promotional Coupon Image :- Any image loaded here will print on the receipt.

Item for Promotion Giveaway :- Any item put here will be given away when offer is

triggered ( Buy 2 pints get a free glass )

Promotion Points :- How many loyalty points will be given extra.


Activation Period

Here you set up the Time / Date the promotion is run for as well as the Day of the Week it

runs and if it only runs on specific terminals.

NOTES

A Start and End Date must be set.

Always check offers are not being over ridden by other offer types (price shifts etc)


Questions are used to prompt an operator to enter details after an item is sold.

This could ask post code, date of birth, where diod you here about us etc.

Answers are stored against the sale and can be reported on.

To Add/Edit Questions :-


� GENERAL SETTINGS – QUESTIONS

Question Title – What prompt is used when the item is sold.

Question Type* – What format will the response take

• Date Range – Input a date

• Text – Alpha Numeric

• Numeric – Numbers only

• Yes/NO

Questions


Print Question ON Receipt – Will the question & answer be show on customer receipt

Print Highlighted ON Receipt – Shows in white font on black band

Print Question ON Kitchen - Will the question & answer be show on any kitchen printer

Prompt User For Question – When will the question be asked ( when the item is sold or at

sub total)

Allow exit without answer – Can the operator decline to input an answer.

* NOTE

Depending on the type of question extra criteria can pop up here.


Reasons are lists that are show to the operator after various functions to ask “why” they are

doing them.

To Add/Edit Reasons :-


� GENERAL SETTINGS – REASONS

Reasons can be set against:-

� Adjustments

� Paid Out

� Products

� Received On Account

� Refunds

� Voids

� Merchandise Return

To edit an exiting reason Use the < > arrows at the bottom to navigate to the Reason you

wish to edit and change in the Reason Description box.

NOTE

Reasons are activated under the FUNCTIONS settings

Reasons


Here is where you set up the message that appear at the top/bottom of the

customer bill & receipts as well as the scrolling message on any customer display

used ( 2 line VFD )

Logo Messages (Receipts etc)

To access this


� GENERAL SETTINGS – LOGO MESSAGES – LOGO MESSAGES

Logo Messages

Select what to change

Receipt, Guest Check

(bill) or Kitchen Check

Choose Header (top)

Footer (bottom)

Add Lines of Text

Click YES to print and

format of text

Stored Image

Selection


NV Images (compatible printers only)

These are used to store a bitmap image onto the top of the receipt, to send an image to the

receipt, select NVRAM button on the bottom task bar.

Here you can see any images currently stored and add new ones using the icon.

Then you will be able to ADD new images using the NEW button and navigating to the

desired image store on your terminals hard drive/external drive.

When you have the image stored you MUST then click to send the image down

to the printer.

Then select the image number from the drop down menu on page 1.


Message boards are areas on a screen where Text, Pictures or Videos can be displayed in a

rotation. Screens can be for operator or customers.

To Add/Edit a message board :-


� GENERAL SETTINGS – AGE VERIFICATION

Message Title – What this screen is know as.

Scroll Message Group – What group is this image/text part of . Each screen has a group

attached. This is selected when you add a message board in screen layouts.

To add a new panel, click NEW – select the type ( Message,Picture or Video ) then add the

content.

If the item to be added is a picture or video click the to take you to the content

management.

Message Board


Content Manager

� Select the picture required and click SELECT

� If you require to add a picture / video click NEW

Us Back & Open to navigate folders

Use Drive to change to external

Pen drives etc


Within Jupiter you may often wish to Add or Edit the screen layouts.

This is done through the Back Office ( It may require a manager to log in )

To access:-

1) Sign On

2) FUNCTIONS

3) BACK OFFICE

4) ADVANCED SETTINGS

5) SCREEN EDIT

There you will find the layout editor with all the screens you currently have.

Screen Editor

Screens Available

Edit/Add/Delete

Highlighted screens current defaults


To Edit a screen :-

� Highlight the screen to be edited

� Click Edit Button

You are then shown the individual screens editor.

� When you click on any button you will see in the BUTTON CONTROL what, if any, current

function that button has.

� It is within the BUTTON CONTROL that you change the function, size, colour etc of the

button you have selected.

Function of Button

Action ( PLU Name, Function Specific etc)

Size Of button (note1)

Style ( Colour and shape )

Caption ( What name appears on the buttons and its font

size and type)

Image ( What picture appears on the button)

Empty Buttons

Edit Panel

Button Control Panel


Note1

The button size defaults to 1x1 but using this panel you can set to 1x2 2x2 or 2x2. OR you can set to

ANY size by clicking the button. This will allow you to make the button much larger.

BUT be aware that this Can overwrite existing buttons ( a warning is given before )

To add a new button :-

� Press the button to be added

� Drop the function down from the BUTTON CONTROL

� Change the Function Type if prompted

� Edit the size, colour and font of the new button

� Click SAVE

Example 1 – Adding some products.

� Select the first space where you wish a product to go

� Drop down the FUNCTION list to PRODUCT and click OK

� Select the first Product in the list

� Click OK

� You will then be prompted if you wish to used the products name on the button say YES

� You will then be prompted to auto select next products – If you are adding more than 1 item

click YES else click NO

� If you clicked YES you can now press the next square and it will automatically fill with the

next product in the list. You can select any product to go on the next button from the

Product List shown.

� If you selected YES you must click CANCEL when you`ve added all the items you require.

� Edit the buttons as required

� Click SAVE

Example 2 – Adding a Credit Card Button

� Select the first space where you wish a product to go

� Drop down the FUNCTION list to FUNCTION KEY and click OK

� From the function group pull down menu select MEDIA

� Click on the required card and click OK

� Edit the button as required

� Click Save.


Moving a Button

To move a button around the screen, highlight the button to move and select NUDGE from the

bottom edit section.

Now use the above menu to move the button around, when done click CANCEL

Copying a button

Click the button you want to copy FROM – click COPY from the bottom edit section.

Now select the item you want to copy ( Backgrnd - button colour , Foregrnd – Font Colour, Font –

text )

Then click the button or buttons you wish to copy TO.

To finish click CANCEL

Other Edit Functions

() DELETE – lets you remove 1 or multiple buttons.

() BLOCKS – allows you to insert a preset group of buttons (such as the numeric keypad)

() BUFFER – allows you to copy a range of buttons to PASTE to another screen.

() PROD EDIT – Lets you edit the product details of any items butt you select.


FUNCTIONS

BANNER – Simply shows a TEXT box that you can preset

CHANGE WINDOW – Displays the Sub Total, Tender and change of the last transaction

CHECK VIEW – Shows a list of all Checks currently open

CLERK – An employees button

DYNAMIC BUTTONS – Displays a list of items with a certain group(s) and as items are added will

automatically appear on the screen.

FUNCTION KEY – Allows many different functions such as Paid In, Paid Out, Tenders, Discounts etc

KEYBOARD – Adds a QWERTY keyboard to the screen

KP ROUTE – Change the way the drinks and food printers run

KPGROUPCHANGE – Allows you to on the fly change where a product is to be printed ( send soup

to the mains printer )

MACRO – Adds a button that can trigger several other key sequences.

MEMO- Allows a preset message to go to the kitchen

MESSAGE BOARD GROUP – Shows the picture / video set up.

NUMERIC – Allows the individual numbers to be added

PINPAD – Adds the entire number pad ( 0 – 9 )

PLANNER – Adds a Floor Plan button

PRICE SHIFT – Adds a button that can change the current price structure (Happy Hours, Sales etc )

PRODUCT – Add individual or multiple products

PRODUCT LIST – A pres-set list of different products.

SCREEN – Links to any other screen layout

SHELL COMMAND – Opens another windows programme

STRING REPORT – Runs a pre defined report or group of reports

SUB TOTAL WINDOW – Show the current Sub Total

TEXT DISPLAY – Can show pre determined information ( such as a mix & match deal )

TRANSACTION – Shows all the items in the current sale.

**** Note this list can change with new versions etc


This is where you set any additional TAX Rates that you may have.

To Add/Edit VAT


� GENERAL SETTINGS – VAT RATE

Vat X Name – What name will be show on Receipts / Reports etc.

VAT Type – EXTRACT – takes the vat from the sales value ADD ON – Adds it on to the sales

value.

VAT Rate – Percentage

VAT Rate


Hardware


Access panel ( USB Ports, Printer ports etc)

Card Swipe ( When Fitted )

Cable Tidy panel

Base ( Including Power Supply )

Apollo Touch Screen

Switching ON – The ON Button is

located in the bottom right hand

corner. When the terminal is on

this button will light up blue.


Accessing Ports

To access the ports you must open the back cover, to do this place your finger under the

raised section and pull in the direction indicated

Notes.

• To clean the screen use a slightly damp soft cloth OR screen wipes specifically

designed for touch panels. NEVER use abrasive cleaners or cloths.

• NEVER spill liquids on the terminal, if you should accidentally spill liquids then

remove immediately

• Always replace the access cover to the ports.

• Make sure the POS is always connected to a recommended UPS (Uninterruptible

Power Supply)

• NEVER turn the POS off at the UPS or mains without safely shutting down through

Microsoft Windows.


Replacing Roll

When a roll has run out, you will either get an error light on the printer OR get a message on

the receipt printer screen that the Paper is Out

To change the roll

1. Press the Lid button firmly 2. Open lid fully and remove any old roll/core

3. Place new roll in printer making 4. Close lid firmly making sure a small

Sure to feed from underneath overlap of roll is pulled out

Receipt Printer


Clearing the Buffer Occasionally the printer may need re-setting, this is done by

� Turn the printer off at the front.

� Make sure there is sufficient roll in the printer.

� Hold down the feed switch.

� Whilst keeping the FEED held down turn the printer

back on.

� Release the FEED button.

� The printer will then print its configuration .

� When that’s complete , press and release the FEED.

� The printer will then print a test pattern.

� The printer buffer is now cleared.


Replacing Roll

When a roll has run out, you will get an error light on the printer

1) Open lid by pulling the Grey Lever , remove

any old paper / core

2) Drop new roll into printer, making sure it

feeds from underneath. Allow an overlap at

the front.

3)33) Close lid firmly . The Paper Out light

should should now be off.

Kitchen Printer


Clearing the Buffer Occasionally the printer may need re-setting, this is done by

� Turn the printer off at the front.

� Make sure there is sufficient roll in the printer.

� Hold down the feed switch.

� Whilst keeping the FEED held down turn the printer

back on.

Feed Button

On/Off

� Release the FEED button.

� The printer will then print its configuration .

� When that’s complete , press and release the FEED.

� The printer will then print a test pattern.

� The printer buffer is now cleared.


Troubleshooting & FAQs


• Nothing is printing

o Check printer has power

o Make sure cables are securely in the back of the printer & terminal

o Restart Jupiter

o Restart Terminal

• Nothing is transferring over the network

o Check all terminals are flashing green at the bottom

o Check the bottom left of the screen for the Terminal Icon

An exclamation Mark shows there is a network issue, each terminal has there

number show to the right. These should flash green, if one is steady grey then

that terminal is not on the network.

o If you have a RED bar across the bottom, that means this terminal cannot see

the rest of the network.

o

o Make sure Netgear Switch is turned on

o Check all network cables are securely plugged in

• No buttons are working

o Check that any keyboard hasn`t got anything resting on the keys

o Make sure nothing has been spilled in the touch panel

• End of Day report never balances

o Check there are no tabs / clerks with values on

o Make sure ALL terminals are polling

o Check the DYSL guide in the Jupiter Reports (DYSL) part of the manual

• Drawer will not shut / open properly

o Take out the tray / insert and check for foreign objects inside

o Is the tray overloaded with coins

• Drawer will not fire at all

o Check connection between drawer and printer/terminal

o Make sure drawer cable is not snagged on anything else

o Try a No Sale, if this works the issue is programming.

• Jupiter will not load up

o Re-boot windows

o Check Antivirus

o Make sure windows shortcut is correct

Troubleshooting / FAQs


• How do I Exit Jupiter

o Click on the RED power button in the bottom right hand corner

o Password is 9999

o

• What Rolls does Jupiter use

o The receipt printer use 80X60 thermal rolls

o The Kitchen Printers use 76x76 Paper Rolls (Single, Twin or Triple Ply)

o The Kitchen Printers use ERC38 Ribbons

o All can be purchased from LCR Systems Ltd (01524) 41376

• I have a Blue cylinder at the bottom

This means there is an difference between the database on terminals, to rectify

this you need to broadcast the the database FROM the most up to date terminal.

To Broadcast changes:-

0. Sign on – Functions – Back Office

1. Advanced Setting – System Tools – Tools – Send All programme from

this terminal to all terminals.

• The time / date is wrong

o Jupiter uses the Windows time and date so wither set through Windows or

0. Sign on – Functions – Back Office

1. Advanced Setting – System Tools – Tools – System Time.

o You can also use this section to “broadcast the terminals time & date to all

other terminals using the – Synch Time To All Network button


EPOS

Electronic Point Of Sale – any PC based system

MSR

Magnetic Swipe Reader - The device on the side of terminals that allow cards to be swiped

to input a code usually for employee sign on or customer loyalty.

DYSL

DailY SaLes – The way Jupiter formulates the end of day reports with open checks

UPS

Uninterruptible Power Supply – A vital piece of equipment that guarantees 240 volts to your

terminal regardless of the input voltage.

LAN

Local Area Network – the way your terminals and Jupiter communicate.

SWITCH

The blue box that sits between all the terminals to control the LAN

PLU

Product Look Up – the code by which an item is known, sometimes known as SKU

EOD

End Of Day – the report you would normally run at the end of service

Terminology


Documents

Jupiter Help Sheets Page | 1 © LCR System Ltd (01524) 413761 · Jupiter Help Sheets Page | 4 © LCR System Ltd (01524) 413761 Sales Mode