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    Franklin County Justice System

    Business Process Analysis

    The Justice Management InstituteJuly 16, 2014

    1400 N. 14thStreet, 12thFloor

    Arlington, VA 22209

    Phone: 703-414-5477

    Fax: 703-842-8665

    www.jmijustice.org

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    Franklin County Justice System Business Process Analysis

    Executive Summary

    Franklin County is one of six growing counties in Pennsylvania, located on the south central border with

    Maryland. Franklin is a fourth class1county with approximately 150,0002residents, 7 boroughs, 15

    townships and numerous villages. The Board of County Commissioners of Franklin County,

    Pennsylvania, in cooperation with the Court, commissioned the Justice Management Institute in

    September 2013 to provide a business process analysis of justice system case processing. The justice

    system is geographically focused around the courthouse and courthouse annex at the center of

    Chambersburg, the county seat. Other key justice facilities include seven Magisterial District Courts,

    located in one-judge courthouses around the county, adult probation and the jail located north, and the

    Day Reporting Center, west of Chambersburg.

    Franklin County is seeking solutions to streamline and improve processes and utilizing data to maximize

    efficiency, effectiveness and resources associated with the Countys judicial functions for criminal

    court [and family casetypes]. Franklin County goals to be addressed by the analysis will directly impact

    criminal justice stakeholders, including departments, offices and operations inside and outsidethe

    county organization:

    Goal 1: Streamline and improve automated systems and processes

    Goal 2: Identify and improve data for effective decision-making

    Goal 3: Streamline and improve manual systems and processes

    Goal 4: Improve efficiency and functionality to make a major, positive impact on service delivery

    The justice system includes criminal, family, juvenile and civil matters. The Franklin County Criminal

    Justice Advisory Board (CJAB), which is co-chaired by the Chairman of the County Commissioners and

    the President Judge of the Court of Common Pleas, is responsible for review and advice over criminal

    and juvenile delinquency matters. The CJAB includes membership from all criminal justice stakeholders.

    Policy governance over civil, family and juvenile dependency matters rests almost entirely with the

    President Judge and the judges of the Court of Common Pleas, with collaboration from the local Bar

    Association. The study primarily focuses on criminal, family and juvenile matters.

    1A fourth class county has a population of 145,000 to 209,999 residents.

    22010 U.S. Census Bureau = 149,618 residents. 2013 estimate = 152,085, a 1.6% increase (.5% per year) since

    2010.

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    Franklin County Justice System Business Process Analysis

    Franklin County Innovation and AccomplishmentsThe Franklin County justice system is strong. Key examples of creative innovation and accomplishments

    in the recent past include the following:

    Criminal Justice Advisory Board (CJAB). The formation of the CJAB in 1999 was key to

    establishing active collaboration among justice system stakeholders, the residual effects of

    which transcend criminal and juvenile delinquency matters. County leadership, the courts, and

    all justice agencies are skilled at communicating and working together.

    Early Accountability Program (EAP). Central court was established more than ten years ago, but

    since September 2013, the Court of Common Pleas has been scheduling plea hearings

    immediately after Central Court to expedite early disposition of cases where the District

    Attorney and defendants and the Public Defender or defense counsel negotiate a plea

    agreement. The program has raised challenges regarding early discovery and fact-finding, but

    these should be addressed following evaluation and review.

    Alternatives to Incarceration. The County has established a number of effective diversion and

    alternatives to incarceration programs, including the Day Reporting Center to assist with early

    reentry of incarcerated defendants, jail diversion, and intermediate punishment, among others.

    Juvenile Justice. Franklin County is a Pennsylvania leader in juvenile justice, including

    participation as a study county in a 2009 Pennsylvania Commission on Crime and Delinquency

    (PCCD) evaluation project. Innovative programs include juvenile accountability programs and

    the provision of high quality legal defense. See thePCCD report3for Franklin County, which

    illustrates improvements in most performance measures over the last three years.

    Criminal and Summary Clearance Rates. The justice system is generally keeping up with

    criminal case filings. The clearance rate for the Court of Common Pleas in 2012 was 101%.4 The

    clearance rate for the Magisterial District Courts (MDC) in 2012 was 93%. 5 While not as positive

    for the MDC, it is highly likely that results are due to data entry anomalies. 6 See Table E1 and

    Chart E1 for a summary of the data across all casetypes.

    3http://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx#.U6nKLrFBlFU

    42012 Court of Common Pleas criminal casetypes: 2,552 dispositions/2,531 filings = 101%. Clearance rate is a

    standard measure of keeping up with filings. The goal is 100% clearance rate. Note that 2013 data are not yet

    available for the Court of Common Pleas.52103 Magisterial District Courts criminal casetypes = 2,457 dispositions/2,641 filings = 93%.

    6Allcriminal cases are disposed or bound over from the Magisterial District Courts to the Court of Common Pleas

    in a very short time span. A 93% clearance rate is more indicative of data entry or recording delays on dispositions.

    The Justice Management Institute 3

    http://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFUhttp://www.pccd.pa.gov/Juvenile-Justice/Pages/PAYS-for-2013---County-Reports-.aspx%23.U6nKLrFBlFU
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    Franklin County Justice System Business Process Analysis

    Table E1

    Franklin County Magisterial District Courts 2013 and

    Court of Common Pleas 2012 Filings, Dispositions, and Clearance Rates7

    Magisterial District Courts

    2013

    Filings

    2013

    Dispositions

    Clearance

    Rate

    Criminal 2,641 2,457 93%

    Summary Cases 22,974 22,312 97%

    Private Criminal Complaints 707 639 90%

    Traffic 17,928 17,799 99%

    Non-Traffic 4,339 3,874 89%

    Civil 1,336 1,231 92%

    Landlord Tenant 1,036 999 96%

    Total 27,987 26,999 96%

    Court of Common Pleas2012

    Filings

    2012

    Dispositions

    Clearance

    Rate

    Criminal 2,531 2,552 101%

    Civil 1,274 476 37%

    Family 3,754 3,820 102%

    Divorce 542 534 99%

    Adoptions 49 48 98%

    Relinquishments 58 55 95%

    Appointment of Guardians 19 16 84%

    Custody/Visitation 296 304 103%

    Spousal and Child Support 3,218 3,303 103%

    Protection from Abuse 114 94 82%

    Juvenile Delinquency 321 316 98%

    Juvenile Dependency 165 149 90%

    Active Dependent 94 93 99%

    Adjudicated Dependent 71 56 79%

    Total 8,587 7,847 91%

    7Source: Caseload Statistics, Unified Judicial System of Pennsylvania. Note that 2013 data were not yet available

    for the Court of Common Pleas.

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    Franklin County Justice System Business Process Analysis

    Chart E2

    Franklin County Justice System 2013 (MDC) and 2012 (CCP) Clearance Rates 8

    8Note that the de facto national and international standard for clearance rates = 100% is rooted in the principal

    that resolving fewer cases than are filed over a period of time (month or year) will begin to accumulate a backlog

    and adversely affect the ability for judges to devote sufficient time to adjudication. The greatest collateral impact

    is often case delay. Most justice systems effectively fluctuate between 97% and 103% clearance.

    93% 97% 92% 96% 101%

    37%

    98%90%

    102%

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    MDCCriminal

    MDCSummons

    Cases

    MDCCivil

    MDCLandlord

    Tenant

    CCPCriminal

    CCPCivil

    CCPJuvenile

    Delinquency

    CCPJuvenile

    Dependency

    CCPFamily

    Goal = 100%

    Clearance Rate

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    Franklin County Justice System Business Process Analysis

    Franklin County ChallengesThe justice system in Franklin County, while organizationally strong, is negatively impacted by systemic

    and structural bottlenecks and problems. Inefficient processes have evolved over many years. The

    benefits of more and better data to help decision-makers have not been fully realized. Examples of

    improving data for effective decision-making include recidivism studies of DRC participants.9 In large

    part, the challenges are deeply rooted in our governmental structure, which fragments power and is

    inefficient by design.

    Criminal casetypes

    Lack of effective system-wide data on criminal cases. Assessment of system dynamics on

    individual cases and for each casetype from crime, arrest by law enforcement, to bail and

    probable cause hearings, to mandatory arraignment and adjudication, through supervision

    requires analysis of data from multiple systems. System-wide data will be much more accessible

    through the new Unified Case Management System (UCMS)

    10

    modules. The goal will be tobuild easy-to-use analytical tools to understand the linkages and outcomes.

    Time to disposition due to continuances on criminal cases. For criminal cases in the Court of

    Common Pleas, 16% (116) of active pending cases on January 1, 2013 were older than 360 days.

    Pennsylvanias time standard for jailed defendants is 180 days and for bail defendants is 360

    days. Elapsed time is not counted for continuances requested by the defendant or waivers of

    prompt trial by the defendant (see Rule 600)

    Representation at Central Court. The Early Accountability Program is a key innovation to

    criminal justice case processing events. System-wide improvements in providing arrest reportsand other discovery by law enforcement earlier in the process will enable defendants and

    defense counsel to reasonably negotiate pleas with the prosecutor.

    Inadequate pretrial screening and supervision alternatives. Currently, no pretrial risk screening

    is utilized to help inform Magisterial District Judges about pretrial bail or detention decisions.

    District judges may also be more inclined to consider bail and/or release decisions that include

    supervision alternatives that increase the likelihood of compliance. Supervision alternatives

    include pretrial case management contact, court date reminders, drug testing, electronic

    monitoring (GPS supervision), day reporting, work release, and/or treatment referrals. While

    each of these alternatives involve cost, they are a fraction of the cost of pretrial detention.

    Criminal, family, juvenile and civil casetypes

    9These types of studies, though, are not normative. They are not built into the data collection and reporting

    process for all types of outcomes.10

    Designed, built and owned by the County Commissioners Association of Pennsylvania (CCAP).

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    Fragmented technology. The report documents 19 different core mission applications

    supporting numerous justice system operations in Franklin County. Other than the case

    management systems that support the Court of Common Pleas (CPCMS) and the Magisterial

    District Courts (MDJS), which are fully integrated, almost no other system shares data or is

    integrated. This problem is being addressed to a large degree through the implementation by

    the County Commissioners Association of Pennsylvania of a new Unified Case Management

    System (UCMS) that will provide an integrated case management platform for Adult Probation,

    the District Attorney, and the Jail. A module of UCMS is also planned for the Public Defender in

    2015/16. As important, UCMS is planned to provide disposition and calendar information from

    the two state-owned11court systems, CPCMS and MDJS. Critical to the future success of the

    new UCMS system will be effective planning for adoption and use of the systems, staff training,

    and understanding how to leverage the systems to reduce paper-driven processes.

    Overwhelming paper-driven processes. Almost all business transactions in the justice system

    continue to be paper-driven, in addition to requiring electronic data entry and record keeping.

    This is due in large part to historical reliance on hardcopy forms and ink signatures, especially for

    legal documents, filings, and court orders. Inefficiencies are exacerbated by the following

    shortfalls:

    1. Little to no use of electronic document management for transactional purposes . Most

    electronic documents are primarily for archival purposes. The only core system in place

    with electronic document management is Infocon for civil and family case management,

    used primarily for archival purposes. In the Magisterial District Court, recent rules

    changes permit the use of electronic (imaged) documents for archiving until retention.

    The state case management systems, CPCMS and MDJS, do not include a document

    management module. The new UCMS includes document management, but it is not a

    robust document management system. No provisions have been made for integration

    with county-wide imaging or document management resources. Justice system

    stakeholders repeatedly cited the lack of electronic motions and orders and close to real

    time transactional use as key drivers of business process delay.

    2. Repeated data entry into multiple systems. Because of the historical fragmentation of

    technology, the same information is entered into different systems multiple times. The

    new UCMS will reduce the amount of repeated data entry, but only if effectively

    implemented. The best example of this problem is the following:

    The complaint and affidavit of probable cause from law enforcement include most

    case initiation information about an arrest or summons, the defendant(s), charges

    and potential evidence. The same information is separately entered into the

    11Owned by the Administrative Office of the Pennsylvania Courts (AOPC).

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    following systems: law enforcement field reporting and arrest reporting systems; jail

    management system; Magisterial District Judges System; prosecutor management;

    public defender case management; and adult probation case management.

    3. No electronic filing is in place for criminal and family cases. Electronic filing has been

    implemented for traffic citations from the Pennsylvania State Police, and by the Register

    of Wills and Recorder for deeds. Electronic filing is rooted in the principle that the

    information, forms, and documents needed to initiate a case and to provide a

    mechanism for the filing of motions and the notification of parties regarding court dates

    and orders starts with the litigants and attorneys who bring a dispute or charges to

    court. In criminal cases, it starts with law enforcement complaints and citations.

    Currently, only traffic citations are filed electronically by the Pennsylvania State Police

    (PSP). All other opportunities to electronically initiate or manage cases in civil, criminal,

    family, and juvenile cases are missed. The AOPC is implementing e-filing for family cases

    through the Unified Judicial System (UJS). Because CPCMS is not a civil or family case

    management system, e-filing through the AOPC will be standalone. The vast majority of

    justice systems in the United States are considering and exploring ways of implementing

    e-filing through the Internet.

    Civil Casetypes

    Clearance rate. While not studied as part of the report, collateral effects from prioritized focus

    in the justice system on criminal, family, and juvenile matters cannot be ignored. See Table E1

    and Chart E2 above. Civil pending caseloads are rapidly increasing. Historically, times to

    disposition for civil cases have been very good. Pending cases are all within 30 months of time

    to disposition, but positive results will rapidly deteriorate with increases in the caseload.

    Community impacts will include increasing frustration by the business and commercial

    community, as well as individual litigants with dispute resolution and delay in the justice system.

    Court of Common PleasJan 1, 2012

    Pending

    2012

    Filings

    2012

    Dispositions

    Dec 31, 2012

    Pending

    Clearance

    Rate

    Pending Cases

    25-30 Months

    Civil 1,737 1,274 476 2,535 37% 134 10%

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    Business Process RecommendationsThe Justice Management Institute recommends a three-year implementation of the following major

    initiatives to address the challenges faced by the justice system in Franklin County. The three initiatives

    were the highest ranked of six initiatives, aggregated from issues and problems identified through

    interviews and feedback from justice system stakeholders.

    1.0 County-Wide Communication and Decision-Making

    Develop county-wide process for involvement of stakeholders in decisions. Create mechanisms and

    processes to involve all key players in the decision-making process. First-year recommendations

    include:

    Create a Criminal Justice Coordinating Committee (CJCC) and full-time staff person, who will

    report to the County Commissioners and Judges. The CJCC will be chaired by a CJAB

    designee and will include one full or part-time staff person who will provide information to

    the CJAB chair and to the committee once per month. The CJCC will include staff from allcriminal justice courts and agencies.

    Create a cross-agency integrated data repository to include juvenile and adult case data

    from law enforcement, MDJS, CPCMS, Adult and Juvenile Probation and Jail system; in order

    to provide justice system decision-makers with information about outcomes related to

    pretrial diversion, pretrial release, program evaluation, early accountability, recidivism, and

    reduction in jail population.

    Initiate a recidivism study that expands on prior studies to address diversion and other

    programs, beginning with results from Accelerated Rehabilitative Dispositions (ARDs) andthe EAP program.

    Begin a review of the Early Accountability Program (EAP). Initial analysis should focus on

    outcomes of the EAP as compared to Central Court prior to September 2013 and means and

    methods to improve discovery processes to better inform early plea negotiations.

    2.0 Justice Reinvestment

    Initiate a justice reinvestment initiative as a primary focus of the Criminal Justice Advisory Board

    (CJAB) and CJCC coordinator. Justice reinvestment will be focused on pretrial and post-adjudication

    alternatives to incarceration using evidence-based pretrial and sentencing outcomes. First-year andongoing recommendations include the following:

    Expand probation supervision resources to include technologies such as electronic

    monitoring and web-based check-in; and additional resources to increase pretrial and post-

    adjudication supervision programs.

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    Evaluate and implement pretrial risk screening tools to provide better information to

    Magisterial District Judges for bail and release alternatives. Recommendations include the

    use of risk screening instruments that do not require defendant interviews and that can be

    conducted by law enforcement or at the jail.

    3.0 Franklin County Justice System Technology Strategic Plan

    Few systemic issues can be addressed without good cross-agency data that are timely, integrated,

    and provide clear direction at every stage of a case lifecycle. Each key component of the technology

    strategy will be on a different planning and development timeline or cycle. Year Two projects

    should be well into or completed the planning phase by the end of Year One. All of the technology

    recommendations should be included in the county-wide strategic plan, but first-year focus must be

    on active and planned IT projects to include:

    IT Strategic Plan

    Civil e-Filing

    Criminal e-Filing

    Data Integration (evaluation)

    UCMS Evaluation and Support

    Cross-Agency Technology Training

    Jury Management Software

    High Priority Recommendations. As part of the initial three-year implementation and ongoing, JMI

    recommends that Franklin County also undertake high-priority recommendations identified by

    stakeholders from the three additional initiatives:

    4.0 Comprehensive Jury Management Project

    Create a county/court committee to improve the jury management process. The committee and

    implementation recommendations should include an evaluation and streamlining of jury

    management staff and the requirements and specifications for new jury management software.

    5.0 Civil Communication and Case Management Self Represented Litigants

    Create a Civil Justice Committee to address issues that affect all civil and family related justice issues.

    Expand the use of plain English forms for self-represented litigants, both in hardcopy and online. In

    addition, JMI recommends that the county and courts expand self-represented litigant programs to

    include self-help websites and volunteers at the courthouse to assist with process issues.

    6.0 Facilities and Security Study

    Initiate a facilities and security study to assess systemic problems, some of which overlap with

    technology recommendations. The impact of facilities and security on business processes and

    effectiveness is most pronounced at peak public hours in the morning and at Central Court. Both of

    these events highlight the inadequacy of security and queuing space, the conflicts from moving

    prisoners through secure staff and judge spaces, and accessibility for the disabled.

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    Franklin Justice System Implementation PlanJMI recommends the following county-wide business process implementation strategies. The

    recommendations are iterative. They are intended to be revised as the implementation planning phase

    evolves and is completed.

    Implementation Strategy 1 Goals and Outcomes

    Each initiative is written as an objective with an implied goal or outcome. JMI recommends that the

    county and all justice stakeholders craft a goal or expected outcome for each initiative. This process

    will be conducted in three steps:

    1. Draft initiative goals and submit them to the project management steering committee.

    2. The steering committee will review and edit.

    3. A collaborative session of CJAB and family casetype stakeholders will help to discuss and refine

    the initiatives. Consensus will be reached by majority vote.

    Implementation Strategy 2 Three Year CyclesOrganize the initiatives and recommendations into three year cycles at the conclusion of the

    implementation planning process:

    Year One Current projects, capacity building and high priority recommendations with low risk

    Year Two Current and new targeted projects, combined with building structural foundations

    Year Three System-wide projects that are based on good data and improved technology and

    that target specific outcomes.

    Implementation Strategy 3 Year One

    JMI strongly recommends that the county and justice stakeholders focus on initiatives and

    recommendations in Year One that are current projects, capacity building and high priorityinitiatives and recommendations.

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    Business Process Improvement Costs and BenefitsThe following estimates are preliminary. Detailed breakdowns may be found in Chapter 8 Costs and

    Benefits.

    CostsCOMMUNICATION AND JUSTICE REINVESTMENT In-House Low High

    1.1 Criminal Justice Coordinator

    Total Cost $0 $1,700 $2,000

    Total Annual Costs $0 $81,000 $101,250

    1.2 Cross-Agency Integrated Data Repository

    Phases One and Two Subtotal $0 $60,000 $90,000

    1.3 Recidivism Study

    CJCC Coordinator work $0

    1.4 Early AccountabilityCJCC Coordinator work $0

    1.5 Early Discovery

    CJCC Coordinator work $0

    2.1 Pretrial Risk Screening

    Subtotal $0 $10,000 $15,000

    2.2 Pretrial Eligibility Determination

    CJCC Coordinator work $0

    2.3 Pretrial Diversion

    CJCC Coordinator work $0

    2.4 DRC Alternatives to Commitment In-House

    CJCC Coordinator work $0

    2.5 Jail Population Reduction Strategies In-House

    CJCC Coordinator work $0

    2.6 Probation Supervision Resources In-House Low High

    CJCC Coordinator analysis and cost estimates $0 $0 $0

    Increase GPS monitoring (low-50%; high 100%) $0 $0 $0

    Add pretrial staff (low-2; high-4)

    Subtotal Annual Costs $128,625 $257,125

    IT STRATEGIC PLAN In-HouseContracted

    Low Cost

    Contracted

    High Cost

    3.1 Justice Technology Strategic Plan $0 $60,000 $120,000

    3.2 Civil e-Filing

    Subtotal $0 $34,500 $218,500

    Annual maintenance $0 $0 $10,000

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    3.3 Criminal e-Filing

    Subtotal $0 $230,000 $310,500

    Annual maintenance $0 $15,000 $30,000

    3.4 Data Integration

    Subtotal $0 $110,000 $130,000

    3.5 Document Management

    Subtotal $0 $45,000 $90,000

    3.6 UCMS

    Function analysis $0 $0 $0

    Gap analysis $0 $0 $0

    3.7 Cross-Agency Technology Training

    Training documents $0 $1,000 $3,000

    3.8 Jury Management Software

    Subtotal $500 $62,000 $125,000

    Annual maintenance $2,000 $2,000 $5,000

    RECOMMENDATIONS In-House Low High

    5.0 Civil Casetypes Self-Represented Litigants

    Hardcopy & online forms and assistance $0 $2,000 $5,000

    Self-help website $0 $5,000 $8,000

    Self-help center (1 staff + volunteers)

    Subtotal Annual Costs $0 $45,325 $60,425

    6.0 Facilities Expansion and Renovation

    Subtotal $1,000 $15,329,500 $18,783,000

    Annual maintenance (energy/environment) (TBD) (TBD)

    6.1 Facilities Security

    Study $0 $10,000 $15,000

    COST SUMMARY In-House Low High

    Total Investment Costs $1,500 $648,200 $1,164,000

    Total Facility Costs $1,000 $15,329,500 $18,783,000

    Total Annual Costs $2,000 $271,950 $463,800

    Total Annual Costs x 3 years $6,000 $815,850 $1,391,400

    Total Annual Costs x 10 years $20,000 $2,719,500 $4,638,000

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    Benefits

    A Jail Reduction Strategies In-House Low High

    Reduce time to disposition for 116 defendants NA $678,600 $1,017,900

    Reduce pretrial population by 10% and 15% NA $581,263 $871,894

    Subtotal Annual NA $1,259,863 $1,889,794

    B Productivity Efficiency Strategies

    3.2 Civil e-Filing 50% 100%

    7,400 cases x 2 filings/case * 15 mins * $.06/min $6,660 $13,320

    Reduction in hearings x 1 per case due to e-filing

    notifications $80,048 $160,096

    Subtotal Annual $86,708 $173,416

    3.3 Criminal e-Filing 50% 100%19,146 cases x 2 filings/case * 15 mins * $.06/min $17,231 $34,463

    Reduction in hearings x 1 per case due to e-filing

    notifications $80,048 $160,096

    Reduction in continuances x 1 per case (CCP only) $27,379 $54,757

    Subtotal Annual $124,658 $249,316

    Annual Savings NA $1,471,229 $2,312,526

    Three-Year Savings NA $4,413,686 $6,937,578

    Ten-Year Savings NA $14,712,287 $23,125,261

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    Table of ContentsChapter 1 Felony & Misdemeanor Casetypes ............................................................................................ 17

    Level I Criminal Case Overview ............................................................................................................... 17

    Business Process Analysis ................................................................................................................... 17

    Significant Event Narrative.................................................................................................................. 25

    Arrest, complaint and summons ......................................................................................................... 26

    Workflow Diagrams ................................................................................................................................ 41

    Chapter 2 Summary Casetypes .................................................................................................................. 53

    Level I Traffic Case Overview .................................................................................................................. 53

    Significant Event Narrative.................................................................................................................. 57

    Workflow Diagrams ................................................................................................................................ 59

    Chapter 3 Juvenile Delinquency ................................................................................................................. 62

    Juvenile Delinquency Casetype Overview .............................................................................................. 62

    Significant Event Narrative.................................................................................................................. 68

    Workflow Diagrams ................................................................................................................................ 72

    Chapter 4 Juvenile Dependency and Family Casetypes ............................................................................. 77

    4.1 Juvenile Dependency Cases ........................................................................................................ 77

    4.2 Divorce ........................................................................................................................................ 79

    4.3 Custody ....................................................................................................................................... 79

    4.4 Domestic Relations & Child Support ........................................................................................... 81

    4.5 Adoption Orphans Court ......................................................................................................... 83

    4.6 Protection from Abuse ................................................................................................................ 84

    Workflow Diagrams ................................................................................................................................ 85

    Chapter 5 Information Technology ............................................................................................................. 94

    UCMS....................................................................................................................................................... 94

    CPCMS, MDJS and Infocom ..................................................................................................................... 95

    Main Integrations .................................................................................................................................... 96

    Chapter 6 Recommendations ................................................................................................................... 108

    Integration Touchpoints ....................................................................................................................... 117

    Chapter 7 Implementation Plan ................................................................................................................ 120

    Implementation Strategy 1 Goals and Outcomes .......................................................................... 120

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    Implementation Strategy 2 Three Year Cycles ............................................................................... 120

    Implementation Strategy 3 Year One ............................................................................................ 120

    Years One and Two Implementation Communication and System-Wide Decision Making .............. 123

    Years One and Two Implementation Justice Reinvestment .............................................................. 125

    Years One and Two Implementation Information Technology Strategic Plan................................... 126

    Years One and Two Implementation High Priority Standalone Recommendations .......................... 131

    Chapter 8 Costs and Benefits .................................................................................................................... 132

    Appendix 1 ................................................................................................................................................ 139

    Initiatives and Recommendations Survey Results ................................................................................ 139

    Appendix 2 ................................................................................................................................................ 144

    Teams and Participants ......................................................................................................................... 144

    Appendix 3 ................................................................................................................................................ 147

    Criminal Justice Coordinating Commission (CJCC) Coordinator Sample Job Description ..................... 147

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    Chapter 1 Felony & Misdemeanor CasetypesThe foundation for an integrated business process analysis of criminal casetypes in Franklin County is to

    map and assess what happens to a case from arrest and the filing of a complaint through to disposition

    and post-adjudication for defendants that are found guilty of a crime and sanctioned by a judge. A case

    is defined by Pennsylvania rules and by national convention as a single defendant, for a single or

    multiple incidents and crimes, with one or more charges brought against them. The litigants on a

    criminal case are the defendant and the Commonwealth of Pennsylvania, represented by the District

    Attorney (the prosecutor). A defendant may be represented by an attorney from the Public Defender or

    by private counsel; or they may be self-represented. The courts and adjudication are at the center of

    criminal case processing. Once brought by complaint, only the court can resolve or dispose of a case,

    although the prosecutor may choose to withdraw charges, a form of disposition. The Magisterial District

    courts may dismiss a criminal case, but only the Court of Common Pleas may adjudicate a criminal case,

    after charges have filed by the District Attorney as Information at the Court. 12

    Other stakeholders in criminal case processing include law enforcement, the Sheriff, adult probation,

    the jail and the day reporting center. Adjudication decisions made by judges on pleas are strongly

    informed by plea negotiations between the prosecutor and defense or defense counsel. Adult

    probation also provides recommendations to judges in the form of draft orders for many cases,

    especially probation and parole violations that may or may not involve new charges.

    Level I Criminal Case OverviewKey significant and secondary events define the criminal process for every case. The significant events

    at the core of the process are on the critical path, defined by Pennsylvania (PA) rules of procedure as

    sequential. Please see Table 2.1 on the following page for an illustration of the full process under the PA

    Code of Criminal Procedure.

    Business Process Analysis

    A large majority of criminal cases13in Franklin County originate from summons and arrests made by

    Pennsylvania State Police (PSP) and local (borough/township) law enforcement. Criminal cases may also

    be initiated by private complaint. If an arrest occurs outside of business hours and the individual is taken

    12For the purposes of the report, felony and misdemeanor casetypes are defined as criminal cases.

    13A criminal case generally refers to misdemeanor and felony casetypes that can only be adjudicated at the Court

    of Common Pleas.

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    Table 2.1

    Felony and Misdemeanor Casetypes PA Criminal Code Rules Analysis

    District AttorneyMagisterial District CourtJailPolice Court of Common Pleas

    Crime

    Report

    Pa.R.Crim.P. 430

    Issuance of

    Warrant

    Pa.R.Crim.P. 440

    Arrest WithoutWarrant

    Pa.R.Crim.P. 441

    Procedure

    Following Arrest

    Without Warrant

    Pa.R.Crim.P. 517

    Procedure in Court

    Cases Where

    Warrant of Arrest

    is Executed

    39th Jud. Dist. Rule

    39-210 Arrest

    Warrants

    Pa.R.Crim.P.

    520 Bail may

    be set at any

    time before

    verdict

    Pa.R.Crim.P. 521

    Bail may be set

    after verdict and

    before

    sentencing

    Pa.R.Crim.P. 541-

    Defendant may

    waive preliminary

    hearing

    Pa.R.Crim.P. 565 Court may allow

    case without

    preliminary hearing

    in exceptional

    cases

    39th Jud. Dist. R.

    Crim. P. 39-

    300(A)(B)

    Preliminary call

    two weeks prior to

    each criminal term

    39th Jud. Dist. R.

    Crim. P. 39-311

    Pretrial

    conferences to

    determine if cases

    are likely to go totrial

    Pa.R.Crim.P. 577

    Procedures

    regarding motion

    practice

    Pa.R.Crim.P. 579

    Omnibus motions

    to be filed/served

    within 30 days

    after arraignment

    Pa.R.Crim.P.540

    Preliminary

    arraignments

    Pa.R.Crim.P. 571

    Arraignment

    Pa.R.Crim.P. 573

    Pre-trial discovery

    Pa.R.Crim.P. 310

    Accelerated

    Rehabilitative

    Disposition

    Pa.R.Crim.P.

    590 Pleas and

    plea agreements

    Pa.R.Crim.P.

    600(A) Trial must

    begin within 365

    days after

    complaint is filed

    Pa.R.Crim.P.

    600(B) Defendant

    must be released

    after 180 days pre-

    trial incarceration

    If released,

    charging in 5 days

    Custody

    14 days or less

    Out of custody

    21 days or less

    1

    Arrest

    2

    Booked at

    Jail

    3

    Preliminary

    Arraignment

    6

    DA Review

    7

    Information

    Filed

    4

    Preliminary

    Hearing

    5

    Plea?

    8

    Arraignment

    10

    Discovery

    11

    Pretrial

    Conference(s)

    12

    Trial

    9

    Call of the

    List

    13

    Verdict

    14

    Sentence

    15

    Appeals/pos

    conviction

    relief

    6A

    Grand Jury

    1A

    Summons

    7A

    Indictment

    Filed

    Trial within 365 days of filing of complaint

    Arraignment 10

    days after

    information filed

    4,814

    arrests

    1,863

    pretrial

    bookings

    2012

    100%

    2,674 criminal

    cases filed3,453 complaints

    filed (incl private

    complaints)

    56% of arrests

    90% remain

    Dispositions159 guilty pleas (5%)

    173 withdrawals (6%)

    22 dismissals (1%)

    3,442 scheduled2,086 waivers (60%)

    766 continuances (22%)

    223 Held for court (6%)

    Other (4%)

    19% remain

    Dispositions17% disposed

    1,374 scheduled*47% continue

    15% pretrial conf.

    4% FTA

    4% remain

    Dispositions15% disposed

    301 scheduled*58% continue

    27% trial

    3% FTA

    0% remain

    Dispositions3% verdict/trial

    1% plea

    90 scheduled*13% continue

    90% remain

    2,405 filed

    36% remain

    Dispositions36% disposed (GP, DM)

    18% ARD

    2,762 scheduled*14% cont, no action

    30% call of the list

    4% FTA

    *The percentage of cases that remain at the end of each event is the ratio of the number (2,674) of cases filed. Scheduled cases always exceed the number of

    cases filed, due to continuances and re-scheduling of the same cases.

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    County Jail, the Jail (1.0) will hold the person in custody until the person may post bail bond or the case

    is disposed.

    Once a criminal case is initiated, it proceeds to the Magisterial District Courts (3.0) where it may be

    disposed or continue to the Court of Common Pleas (5.0). When a case proceeds from the Magisterial

    District Court to the Court of Common Pleas, the case is processed by the District Attorney (4.0) and a

    Public Defender (2.0) may be selected or ordered by the court. Cases may be disposed if the Court (3.0,

    5.0) dismisses the case, the Commonwealth withdraws the case (4.0), or the defendant pleads guilty or

    is found guilty at trial in Court (3.0, 5.0). Cases that have reached disposition may receive a sentence

    from the Court (3.0, 5.0) that can include assignment to Jail (1.0), Probation (6.0), Day Reporting (8.0), or

    State Prison.

    Normative standards for analysis of case processing include assessment of filings and dispositions for a

    fixed period of time.14 Table 2.2 illustrates a summary of criminal cases filed and disposed in Franklin

    County.

    Table 2.2

    Criminal case filings, dispositions and clearance rate in Franklin County15

    Year Criminal (MDJ)* Criminal (CCP)**

    Filings DispositionsClearance

    Rate

    Filings +

    ReopenedDispositions

    Clearance

    Rate

    2013 2,641 2,457 93% NA NA NA

    2012 2,674 2,545 95% 2,531 2,552 101%

    2011 2,644 2,464 93% 2,421 2,370 98%

    2010 2,775 2,827 102% 2,434 2,306 95%

    2009 2,877 2,777 97% 2,307 2,331 101%

    Source iswww.pacourts.us

    *MDJ = Magisterial District Judges

    **CCP = Court of Common Pleas

    The Pennsylvania (PA) courts evaluate key performance measures for case processing, including

    clearance rate (see Table 2.2 above) and age of active pending caseload. Age of active pending cases

    measures in Franklin County illustrate that, at the end of 2012, 116 (15.8%) active Common Pleas

    14While selected data are available for 2013, for the wide range of integrated data needed for the report, only

    2012 data were sufficiently complete to enable analysis.15

    The international and PA standard for clearance rate is 100%, with typical ranges from 97% to 103%. It is a

    measure of keeping up with the caseload and is calculated by dividing dispositions/filings (+reopened). Courts

    carry inventory all the time, and the active pending inventory carried over from year to year is what increases or

    decreases depending on the clearance rate.

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    criminal cases, and 107 (24.6%) of active Magisterial District Court criminal cases are over the PA

    standard for detention cases of 360 days.16

    Performance measures were enacted in PA in response to historic, nationwide problems with delay and

    public perceptions of access and fairness. In criminal cases, especially, constitutional rights to a speedy

    trial resulted in statutory provisions for elapsed time to reach key events and ultimately trial and

    disposition on every case. In addition to the right to have an accusation brought by the Commonwealth

    against a citizen resolved in a fixed period of time, a significant number of defendants are held in

    custody awaiting trial. Pretrial detentions are primarily the result of a determination by the court that

    the defendant may pose a risk to the community, may commit another crime, or may not appear for a

    hearing or trial. Other factors may include the inability to post a bond or money bail that has been

    ordered by a judge to ensure appearance at the next court event; or occasionally to evaluate mental

    health.17

    Case processing delay has other pervasive impacts on the criminal justice system that include the use of

    resources to adjudicate, prosecute and defend cases, transport and incarcerate custody defendants

    from jail, and provide various types of pretrial supervision. Given the axiom that a defendant is innocent

    until proven guilty, the justice system must be constantly tuned only to use the time necessary to reach

    a fair outcome or verdict.

    Case Fallout by Disposition

    Table 2.3 below illustrates the 2012 dispositions and fallout by significant event as defined in the rules

    map above and the PA rules of procedure. The dynamics of what type of disposition and how and why

    they occur is the very core definition of caseflow management and is impacted by the local legal culture,

    all the justice system stakeholders, as well as the defendant and defense counsel.

    Case processing events and measures that work and are highly successful

    A number of key significant events in Franklin County criminal case processing are highly successful by

    both state and national standards. These include the following:

    Call of the List and Trial Calendar

    The Franklin County courts are following best practices with highly commendable results in the

    approach to narrowing the cases ready for trial and ensuring that only those cases with a high

    likelihood of going to trial will encumber the trial calendar. This is reflected in both the 1% plea and

    13% continuance rate at trial; both of which indicate a commitment to trial date certainty, in

    16Source ishttp://www.pacourts.us/assets/files/setting-768/file-2598.pdf?cb=a425ec.

    1717In general, lengthy delays in a limited jurisdiction court, not responsible ultimately for the final disposition of

    cases, are a result of data entry anomalies, including not adequately closing out a case. It is recommended that

    the courts conduct a backlog analysis of aged active pending criminal cases to determine if these cases are indeed

    active.

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    addition to an almost 1.5 to 1 ratio of trials scheduled and trials held. 18 The most important use of

    judicial attention is at trial, and the key to timely resolution is certainty on the part of the litigants

    and attorneys that the trial will take place. In addition, this helps ensure efficient use of jurors.

    Table 2.3

    Case Fallout by Disposition

    Sources includehttp://www.pacourts.us,MDJS, CPCM, jail management system, and CCAP data

    i. Note that dispositions at trial include 3% by trial and verdict and 1% by plea (see Table 2.1).

    ii. Note that dispositions, including withdrawals of prosecution by the District Attorney and dismissals

    by a judge, may occur at preliminary arraignment, but no data is available.

    In the focused attempt to ensure trial certainty, though, the court is granting a high ratio of

    continuances. This is resulting in procedural delays that consume justice system resources.

    Promoting earlier settlements, especially for cases that inevitably reach a plea negotiation is better

    justice.

    18Precise data on scheduled and held trials are not available, but are inferred by the continuance rates. It is not

    clear how many cases are disposed by plea in the few weeks and days leading up to trial, although the continuance

    rate (58%) at pretrial conferences infers that a significant number of pleas are being taken at hearings between the

    pretrial conference and the trial.

    100%

    0%

    10%

    54%

    17% 15%

    4%

    0%

    20%

    40%

    60%

    80%

    100%

    ComplaintsFiled

    PreliminaryArraignment

    PreliminaryHearing

    Arraignment/Plea

    CalloftheList

    Pretrial

    Conference/Pleas

    Trial

    Dispositions by Event

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    Central Court and Early Accountability

    The MDJs have been scheduling preliminary hearings at a central location at the main courthouse in

    Franklin County for approximately ten years. This measure is consistent with many PA counties and

    helps increase efficiency, in part because of the rule that the affiant may be called to testify in the

    hearing. Affiants are often law enforcement officers and the demands for coordination of

    appearances have been highly simplified. Since September 2013, the Franklin County Court of

    Common Pleas has been assigning a trial judge to a plea hearing calendar immediately following

    preliminary hearings in central court. Defendants who wish to make a guilty plea and waive their

    preliminary hearing are able directly to appear in front of a Common Pleas judge for disposition. In

    effect, this is accelerating the arraignment in the Court of Common Pleas, which historically has had

    the highest number of dispositions by plea of any other event. The acceleration of a plea hearing is

    worth from two to four weeks in case disposition time.

    Case processing events and measures that have challenges or may need improvement

    A number of key significant events in Franklin County criminal case processing have challenges by both

    state and national standards and may need attention. These include the following:

    Pretrial Jail Population

    Over 70% of the county jail population is being held for trial or awaiting an order or adjudication by

    a judge for new charges following probation or parole violations. This exceeds the national average

    of 61%, but more importantly, the causes and effects of pretrial jail population increases are directly

    related to case processing and factors impacted by all justice system stakeholders. The national

    average is not a standard, but it is a normative benchmark to help assess why Franklin Countys

    pretrial jail population is higher.

    1. The most important factor impacting pretrial jail population is the length of time that a custody

    defendant is being held awaiting trial, primarily for defendants who have the greatest likelihood

    of going to trial and not pleading. Judicial decisions to hold a defendant pending trial are not to

    be questioned. Certainty and better data about outcomes and likelihood to appear or commit

    another crime are critical to enabling a judge to choose other supervision approaches or to

    release a defendant on their own recognizance. Jail data are not currently sufficient to identify

    the defendants that are being held pre or post-trial, although a recent Jail Population Study

    cross-matched this data [1.2C]19. CPCMS data identify defendants that are in custody and those

    that are not, but these data are not aggregated for reporting purposes.

    2. The second most important factor impacting pretrial jail population is related to money bail and

    the time it takes a defendant to post bail. In some cases, especially with high bail, the

    defendant is never released, even if the high bail is an indication that the judge has determined

    that the defendant does not pose a risk to the community. Jail and CPCMS data do not currently

    191.2C Track jail population by pre/post trial

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    identify the number of pretrial defendants that are being held pending posting money bail

    [1.2C]20.

    Hearings and Continuances

    The number of continuances at key hearings contributes to case delay and also impacts the pretrial

    jail population. While no national standards exist for the number of continuances at any significant

    event, any event with the number of cases that might get a continuance approaching half of those

    scheduled reduces the pressure on defendants and attorneys to prepare for those events. The

    actual cumulative amount of time that a prosecuting attorney spends on all felony casetypes,

    according to national averages, is 7.1-10.1 hours.21 The urgent cases crowd out the important cases.

    Table 2.4

    Number of 2012 continuances as a percentage of cases scheduled at each event

    Magisterial District Courts and Court of Common Pleas criminal cases

    Continuances place a burden on the court, justice system stakeholders and the defense, in large partby increasing the average number of hearings per disposition. In Franklin County, not including

    motions and sentencing hearings, one disposition requires on average approximately four

    201.2C Track jail population by pre/post trial

    21How Many Cases Should a Prosecutor Handle, Results of the National Workload Assessment Project, 2002,

    American Prosecutors Research Institute, with a grant by the Bureau of Justice Assistance.

    0%

    22%

    14%

    47%

    58%

    13%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    PreliminaryArraignment

    PreliminaryHearing

    Arraignment/Plea

    CalloftheList

    Pretrial

    Conference/Pleas

    Trial

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    hearings. 22See Table 2.5 below. National data on the number of hearings needed for misdemeanor

    and felony cases are quite diverse, but high performing justice systems confront this issue and work

    hard to mitigate events that are scheduled but do not take place. The cases that reach close to trial

    before pleading have the greatest impact on both the number of hearings, judicial time and other

    stakeholders. Many continuances (see Table 2.9 below) are requested by the defendant or defense

    counsel. This may be the result of inadequate resources or for other reasons. The causes and

    remedies of continuances should be studied and improved.

    Table 2.5

    2012 Dispositions and Hearings

    Significant Event Percent Dispositions Hearings

    Preliminary Arraignment 0% 0 1,863

    Preliminary Hearing 10% 269 3,442

    Arraignment/Plea 54% 1,444 2,762Call of the List 17% 455 1,374

    Pretrial Conference/Pleas 15% 401 635

    Trial 4% 105 105

    Total 2,674 10,181

    2210,181 hearings/2,674 dispositions in 2012 = AVG 3.8 hearings per disposition, not including motions or omnibus

    hearings.

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    Graph 2.6

    2012 Dispositions and Hearings

    Significant Event NarrativeThe following narrative is indexed to the business process analysis diagrams at the conclusion of the

    chapter. Recommendations relevant to the three primary initiatives and high priority recommendations

    are footnotes to the text, with blue-highlighted recommendations representing those that were

    selected for the first year of implementation. A summary is provided at the end of the chapter and

    aggregated into separate implementation plans for each of the three initiatives:

    A. Communications and System-Wide Decision Making

    B. Justice Reinvestment

    E. Franklin County Justice System Technology Strategic Plan

    0 269

    1,444

    455 401 105

    2,674

    1,863

    3,4422,762

    1,374 635 105

    10,181

    0

    2,000

    4,000

    6,000

    8,000

    10,000

    12,000

    PreliminaryArraignment

    PreliminaryHearing

    Arraignment/Plea

    CalloftheList

    PretrialConference/Pleas

    Trial

    Total

    2012 Dispositions and Hearings

    Dispositions

    Hearings

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    Criminal Case Initiation

    Arrest, complaint and summons

    39th Jud. Dist. Rule 39-130

    234 Pa.R.Crim.P. 440, 441, 502, 503, 509, 510, 515, 516, 517, 519

    Law enforcement, private complainants, District Attorney, jail, Adult Probation (for cases under

    probation supervision)

    Criminal proceedings in court cases are initiated with the filing of a written complaint (and the

    subsequent issuance of a summons or warrant for arrest) or by warrantless arrest (and the subsequent

    filing of a complaint) [3.2A].23In cases where an arrest is made and the defendant is in custody, the

    defendant will have a preliminary arraignment by a Magisterial District Judge, typically within 24 hours.

    If the defendant is not arrested, a complaint must be filed in the Magisterial District Court within 5 days.

    Summons casetypes include second degree misdemeanors and first degree misdemeanors in cases

    arising under 75 Pa.C.S. 3802 (driving under the influence of alcohol or controlled substance), except

    as set forth in paragraph (2) of Rule 509.

    Table 2.1 illustrates the number of misdemeanor and felony arrests and summons made in Franklin

    County during 2012 by law enforcement and by private criminal complaint; and the number that were

    filed as court cases. The difference (2,140) represents a decision not to file charges, a consolidation of

    charges, or a determination that a person was not responsible for a crime following an arrest.

    Table 2.7

    Arrests, Booking and Cases

    Franklin County 2012

    Criminal Arrests* 4,814

    Jail Bookings** 1,863

    Criminal Complaints*** 3,453

    MDJ Cases Filed 2,674

    * PA crime data

    ** jail management system

    *** includes private criminal complaints

    Following arrest, a defendant is taken to central booking at the Franklin County Jail. Key responsibilities

    of the jail include booking, inmate supervision and release [1.2C]. 24

    23Recommendation 3.2A - Efiling from law enforcement

    24Recommendation 1.2C - Track jail population by pre/post trial

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    Jail Central Booking

    Central Booking is responsible for the processing of pre-adjudication arrestees [2.3B],25and post-

    adjudication commitments. After arrest, the transporting or arresting officer delivers the arrestees to

    the central booking area.

    Upon receipt of an arrestee, the central booking officer enters information into the jail management

    system [3.3A, 3.4A, 3.4D],26conducts an inventory of their property, completes a suicide risk assessment

    questionnaire, conducts LiveScan processing to capture photos and fingerprints, performs a

    Commonwealth Photo Imaging Network (CPIN) and NCIC criminal history check and completes risk

    assessment, family and social information intake questionnaires [2.2A, 2.3A, 2.4A, 2.7A].27

    Jail Booking

    The booking process is for those arrestees who are committed to the jail. Booking staff enter

    information in the Inmate Population Tracking Sheet. Inmates are showered and changed to jail

    uniforms. Following the initial intake information, medical staff conduct intake assessments. Booking

    staff assign the inmate a security classification and then assign a housing unit.

    Public Defender Intake and Defendant Qualification

    Detained defendants are presumed qualified for a public defender, as long as they remain in pretrial

    detention and do not post bail/bond. Since defendants are not able to work and earn income while

    detained, the Public Defender Office will assume responsibility immediately. However, for those who

    receive a summons or are released or post bail/bond (even if previously appointed counsel while in

    pretrial detention), they must affirmatively make an appointment for intake at the Public Defender

    Office. This process typically happens after the arrest, booking in jail, and the preliminary arraignment

    at the Magisterial District Court [3.3B].28

    25Recommendation 2.3B Consider bail recommendations as a result of risk screening

    26Recommendation 3.3A Data Integration: Jail

    Recommendation 3.4A Document Management: Complaint, warrants and affidavits

    Recommendation 3.4D Document Management: Embed DMS into UCMS

    27Recommendation 2.2A Risk Assessment: PSA-Court Risk Assessment Instrument

    Recommendation 2.3A; 2.7A Expand probation resources to conduct screening

    Recommendation 2.4A Evaluate pretrial diversion alternatives

    28Recommendation 3.3B Primary complaint document integration with Public Defender

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    The Public Defender office regularly reviews a list of new pretrial commitments to jail who have

    preliminary hearings the following week, so that they can be assigned counsel immediately and counsel

    can arrange visits. For those who are not detained, qualified defendants may meet with counsel that

    day or set up an appointment soon after intake [3.2C].29

    The intake process involves determining whether the defendant is indigent and conducting a check for

    possible conflicts. Indigency is based on percent of the federal poverty guidelines, as reviewed by an

    intake coordinator at the Public Defender Office using custom software built for this purpose. Conflicts

    are checked by the intake coordinator prior to the intake appointment based on the named individuals

    on the complaint and police report, as available.

    Once a public defender is assigned, adjudication of the defendant proceeds through the normal court

    caseflow through to disposition and sentencing, if convicted. Public defenders, upon request by the

    defendant, may continue representation post-sentencing in cases of appeals. Public defenders may also

    represent offenders during probation revocation hearings.

    In court cases in which a magisterial district judge exercises jurisdiction, a defendant may plead guilty

    any time up to the completion of the preliminary hearing. The defendants court case may be

    transferred to another judicial district or charges may be withdrawn. Before information is filed, the

    District Attorney may withdraw one or more of the charges.

    Preliminary Arraignment234 Pa.R.Crim.P. 117, 130, 131, 516, 517, 519, 540, 541

    Magisterial District Court, District Attorney, defendant, defense counsel

    Arrest

    In cases where an arrest is made and the defendant is in custody, the defendant will have a preliminary

    arraignment by a judge at one of seven Magisterial District Courts, typically within 24 hours. Warrants

    on new charges face the same time limits. At preliminary arraignment, the court provides the

    defendant with a copy of the complaint, and any warrant(s) and supporting affidavit(s) [3.4D].30 The

    judge is required to provide the defendant with a copy of the warrant and affidavits, or to determine

    probable cause if the defendant was arrested without a warrant. If probable cause is not established,

    the defendant cannot be detained. The judge is not permitted to question the defendant about the

    complaint. The Court sets the date and time for a preliminary hearing. Defendants represented by

    counsel may waive the preliminary hearing following preliminary arraignment. During weekday workinghours, law enforcement officers generally bring the defendant to the district court with jurisdiction.

    29Recommendation 3.2C - Efiling from Public Defender

    30Recommendation 3.4D Document Management: Embed DMS into MDJS

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    After-hours and on weekends, the preliminary arraignment is conducted by video conferencing from the

    jail to the district court.

    At preliminary arraignment, if the defendant is detained and the offense is eligible for bail, the district

    judge will determine release on bond and any pretrial supervision conditions [2.3B, 2.4A].31If the

    defendant is released on bail bond, the monetary and nonmonetary conditions of bail are determined

    by the District Court. A defendant may remain in custody without bail or until conditions can be met. If

    a defendant fails to comply with of the conditions of the bail bond or conditions of release, the

    defendants bail may be modified or revoked by the Court.

    If a judge sets bail at the arraignment and the defendant posts bail or is released on their own

    recognizance, the booking officer at the jail retrieves and returns property items to the arrestee. In the

    event that the Magisterial District Judge (MDJ) orders an arrestee to be committed or the arrestee

    cannot post bail, the booking staff processes a formal commitment of the arrestee.

    Summons

    If the defendant is not arrested, they are given a summons by a law enforcement officer and a complaint

    must be filed in the Magisterial District Court within 5 days. The summons instructs the defendant to

    appear at a preliminary hearing and includes a copy of the complaint and an order to submit to

    fingerprinting. The summons provides notice to the defendant to secure counsel and of the

    consequences of failure to appear. If the defendant is in custody, a preliminary hearing will be scheduled

    within 14 days. If the defendant is not in custody, the preliminary hearing is set within 21 days. The

    summons will be sent to the defendant via first class and registered mail. If mail is returned, the District

    Court will make additional attempts to deliver the summons before issuing an arrest warrant.

    If the defendant fails to answer the complaint or fails to appear at preliminary arraignment a bench

    warrant is issued by the Court. The warrant is served by law enforcement and local constables. When a

    defendant has been arrested with a warrant in a court case, a preliminary arraignment is scheduled by

    the Court in the warrants local jurisdiction.

    Office of the District Attorney

    Following the preliminary arraignment, an attorney for the Commonwealth may determine whether

    sufficient evidence exists to justify formal charging of defendants. At this stage, defendants mayat the

    discretion of the prosecutorbe offered an early disposition plea offer [1.4A]. 32

    Adult Probation Pretrial Supervision

    31Recommendation 2.3B Consider early screening, bail recommendations by Probation

    Recommendation 2.4A Evaluate pretrial diversion alternatives

    32Recommendation 1.4A- Evaluate early screening/waivers/ARD/EAP

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    At preliminary arraignment, the court will make release or custody determinations for arrested and held

    defendants. District judges have a number of options before them based on type and amount of bail

    and unconditional or conditional release which may include pretrial supervision. Often, judges will offer

    defendants the option to accept a reduced bail on the condition that they submit to and comply with

    pretrial supervision.

    Even if judges do not release defendants, Adult Probation staff may review cases [2.2A, 2.4B]33in the jail

    after the preliminary arraignment and file recommended orders to the Magisterial District Court. These

    are filed with some regularity and are considered in cases when Adult Probation has determined that

    the defendant would not pose a flight risk or public safety hazard if placed under their supervision.

    Generally, judges respond favorably to probation recommendations.

    Once defendants enter pretrial supervision, Adult Probation staff use screening and assessment tools to

    help classify the level of supervision and to identify any mandated services. Adult probation uses the

    LSI-R SV as an initial screening instrument and the full LSI-R assessment only in cases of moderate to

    high risk defendants. Risk measured by these tools refers to risk to commit a new crime. Probation

    officers build individualized case plans for each defendant, which are used by a probation officer to

    monitor defendants and evaluate compliance and progress. If conditions of supervision are violated,

    Adult Probation staff will generally handle those matters internally first, making adjustments to the

    intensity of supervision and treatment. In more extreme cases, such as due to persistent violations and

    always for new crimes, cases will be referred back to the court of jurisdiction, which may be the

    Magisterial District Court or the Court of Common Pleas. Pretrial supervision defendants are discharged

    after the disposition of their cases, and, if convicted and sentenced to probation, transferred to post-

    conviction supervision.

    Table2.8

    Criminal cases filed in Franklin County Magisterial District Courts*

    Year

    Newcase

    filed

    Cases

    disposed

    Boundto

    court

    Waiverof

    Prelim.

    Hearing

    GuiltyPlea

    Dismissal

    Prosecution

    withdrawn

    Summary

    docket

    Other

    Cases

    Pending

    Inactive

    2012 2,674 2,545 259 2,089 2 22 173 * 0 435 322

    2011 2,644 2,464 218 1,997 2 63 176 4 4 469 325

    2010 2,775 2,827 227 2,112 12 55 220 164 37 577 560

    2009 2,877 2,777 203 1,998 14 55 273 189 45 601 300*Source:www.pacourts.us

    33Recommendation 2.2A Risk Assessment: PSA-Court Risk Assessment Instrument

    Recommendation 2.4B Evaluate pretrial diversion alternatives

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    not been fingerprinted, Court Staff instruct them to be fingerprinted on the first floor of the old

    courthouse. Attorneys may confer with their clients and discuss the case with the Commonwealth,

    usually in the back of the Jury Assembly Room.

    Bench warrants

    39th Jud. Dist. Rule 39-150

    234 Pa.R.Crim.P. 117, 150, 516, 517, 559

    A bench warrant may be issued by a judge instructing law enforcement to detain the defendant and

    arrange for a bench warrant hearing. If the defendant has been arrested outside of the County a bench

    warrant hearing is arranged once the defendant is in local jail custody. Bench warrant hearings may be

    conducted via advanced communication technology. Once a bench warrant hearing has been

    conducted, the warrant expires and the case continues. A defendant may remain in custody following

    the bench warrant hearing.

    Accelerated Rehabilitative Disposition (ARD)234 Pa.R.Crim.P. 300, 302, 310-20, 550, 551, 561District Attorney, defendant, defense counsel, Adult Probation, Court of Common Pleas

    Following the initiation of criminal proceedings in a court case, but prior to filing an information, the

    District Attorney may move that the defendants case be considered for Accelerated Rehabilitative

    Disposition (ARD) [1.4A].36 A hearing is conducted, in lieu of a plea hearing, to determine acceptance of

    the defendant into the ARD program. Following the defendants successful completion of the ARD

    program the defendant may move for an order dismissing the charges in the case. If a judge determines

    the defendant has committed a violation of the ARD program, the judge may order that the program be

    terminated and the case shall proceed on original criminal charges.

    During 2012, 429 cases, or approximately 17% of cases were disposed by accelerated rehabilitative

    disposition. Most ARD dispositions were made following waiver of the preliminary hearing, on the same

    day as Central Court. It is anticipated that the results for 2013 will be substantially higher due to the

    early accountability program.

    36Recommendation 1.4A- Evaluate early screening/waivers/ARD/EAP

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    Table 2.9

    Early Accountability Dispositions Sep 2013 to April 201437

    Disposition/OutcomeSep-Dec

    2013

    Jan-Apr

    2014Total %

    Guilty Plea 68 65 133 6.06%

    Held for court after a hearing was held in

    absentia51 42 93 4.23%

    Held for court after a preliminary hearing was

    held38 24 62 2.82%

    Waiver to mandatory arraignment 204 240 444 20.22%

    Plea at Court of Common Pleas 38 432 362 794 36.16%

    Continuance due to defendant39 160 151 311 14.16%

    Continuance due to Attorney 50 51 101 4.60%

    Continuance due to Commonwealth (DA) 41 25 66 3.01%

    Continued due to weather 0 40 40 1.82%Continued by judge 2 4 6 0.27%

    Continued after a request from the affiant 1 1 2 0.09%

    Withdrawal 47 30 77 3.51%

    Dismissal 8 7 15 0.68%

    Failure to appear with bench

    warrant/continuance7 7 14 0.64%

    Incarcerated on other charges 0 7 7 0.32%

    Bond 0 5 5 0.23%

    Stayed 0 2 2 0.09%

    Case sent back to MDJ 3 3 6 0.27%Paid in Full 2 2 4 0.18%

    Moved to a non-traffic offense 0 2 2 0.09%

    Charge changed 1 4 5 0.23%

    Settled (in office) 3 1 4 0.18%

    Remanded back to Central Court 1 0 1 0.05%

    Other (error/admin closure) 2 0 2 0.09%

    Totals 1,121 1,075 2,196 100%

    37Data provided by Court Administration

    38Recommendation 1.4D Reduce affiants appearances by 60-80%

    39Recommendation 1.4C Reduce continuances.

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    Information234 Pa.R.Crim.P. 560, 561, 562, 565, 570, 572

    District Attorney, Court of Common Pleas

    Following the preliminary hearing the District Attorney prepares what is called an information andfiles it with the Court of Common Pleas. The information identifies the defendant(s) and the alleged

    offense(s). In certain circumstances, information may be presented without a preliminary hearing. After

    information has been filed, the court may order parties in the case to appear in court.

    Pennsylvania law allows the District Attorney to use an investigatory grand jury in place of the

    preliminary hearing, but all Pennsylvania county courts have abolished the use of a grand jury to return

    an indictment. Currently, grand juries are not used in Franklin County. The District Attorney has

    expressed a desire to begin the use of grand juries at an unspecified time in the future.

    Mandatory Arraignment234 Pa.R.Crim.P. 571

    Court of Common Pleas, District Attorney, defendant, defense counsel, Adult Probation (for new charges

    while under probation supervision)

    Once a case has been filed in CPCMS [3.4D],40a mandatory arraignment is scheduled in the Court of

    Common Pleas. Arraignments are typically scheduled in the Court of Common Pleas within 10 days of

    the filing of the case. If the defendant is in custody, arraignment may be conducted via advanced

    communication technology.

    The purpose of the mandatory arraignment is to ensure the defendant identifies counsel, is advised of

    and understands the charges, rights to file motions, and consequences of failing to appear. At the

    mandatory arraignment, the Judge, the Commonwealth, the defendant and their counsel, if any, confer

    regarding the case. Once the mandatory arraignment is complete, if the case has not been disposed,

    the period for pretrial discovery and motions commences.

    Approximately 52% of defendants have their charges disposed at Mandatory Arraignment, primarily by

    plea agreement and verdict. Approximately 30% of cases are not disposed and proceed to the call of the

    list. An additional 12% are continued to another arraignment date. A small ratio of cases (4%) has

    bench warrants issued for failure to appear.

    The Franklin County court typically calendars afternoons on Monday and Thursday for custody hearings

    for persons detained with a bench warrant. These hearings are conducted via video conference using

    technology in the jail court room and the Court. Once the Judge has made a finding the order is signed

    40 Recommendation 3.4D Document Management: Embed DMS into CPCMS

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    by the Judge and filed with the Clerk of Courts. Within the next business day, the defendant must

    appear at the Clerk of Courts office and sign release documents.

    Based on Jan-Sep 2013 data, the following are aggregate outcomes of the mandatory arraignment in

    Franklin County:

    Table 2.10

    Mandatory Arraignment Outcomes Jan-Sep 2013*

    # outcomes % total

    Dispositions (guilty plea, dismissal, withdrawal) 1,224 52%

    Waived to Call of the List 722 30%

    Continued [2.6C]41 274 12%

    Bench Warrant 105 4%

    No Action Taken 49 2%

    Total outcomes 2,374

    *Source: Court Administration reports

    Pretrial Discovery and Motions39th Jud. Dist.Rule 39-300(A), 39-300 (B), 39-311

    234 Pa.R.Crim.P. 114, 573, 575, 577, 579, 580, 586

    Attorneys for the defendant and the Commonwealth may file motions with the Court of Common Pleas

    for pretrial discovery and relief. A judge may order a party to answer a pretrial motion or may order awritten answer or oral response. A judge may schedule a hearing to argue or dispose of the motion. All

    motions, answers and documents that require filing in the case record are submitted to the Clerk of

    Courts. Upon the completion of pretrial motions and discovery, if a case is not disposed, the case may

    proceed to the call of the criminal list.

    Call of the (Criminal) ListIn Franklin County, the call of the criminal List is conducted by the Court of Common Pleas two times

    each trial term (2 months) to identify cases ready to proceed to trial. Attorneys for the defense and the

    Commonwealth confer, review cases pending disposition, make motions for continuance, or set a date

    for pretrial conference. Once a date for trial has been set at the pretrial conference, if the defendant has

    requested a jury trial, court administration will conduct jury selection.

    Based on Jan-Sep 2013 data, the following are aggregate outcomes of the mandatory arraignment in

    Franklin County:

    41Recommendation 2.6C - Reduce continuances at all CCP hearings.

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    Table 2.11

    Call of the List Outcomes Jan-Sep 2013*

    # outcomes % total

    Dispositions (guilty plea, dismissal, withdrawal) 468 34%

    Continued [2.6C]42 642 47%

    Waived to pretrial conference 203 15%

    Bench warrant 61 4%

    Total outcomes 1,374

    *Source: Court Administration reports

    Pretrial ConferenceFranklin County Local Court Rule 39-311 Criminal Pretrial Conferences

    The purpose of the pretrial conference is to determine which cases have a significant potential for trial

    by jury, to attempt to settle the case by plea agreement and to prepare for trial. Once the case is

    scheduled for trial, no plea agreement will be accepted except in extraordinary circumstances.

    In Franklin County, pretrial conferences are scheduled for the Thursday prior to the date for jury

    selection once each term (two month period).

    Table 2.12

    Pretrial Conference Outcomes Jan-Sep 2013*

    # outcomes % total

    Continued [2.6C]43 175 58%

    Jury Trial Scheduled 70 23%

    Dispositions (guilty plea, dismissal, withdrawal) 35 12%

    Trial Scheduled (w/o Jury) 13 4%

    Bench Warrant 8 3%

    Total outcomes 301

    *Source: Court Administration reports

    42Recommendation 2.6C - Reduce continuances at all CCP hearings.

    43Recommendation 2.6C - Reduce continuances at CCP hearings.

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    Trial, Verdict and Sentencing39th Jud. Dist. R. Crim. P. 39-703(d)

    234 Pa.R.Crim.P. 600, 620, 622, 630, 631, 640, 648, 700-5, 721

    Trials in a court case are required within 356 days from the date the complaint is filed with theMagisterial District Court. If the defendant is in custody, the trial must commence 180 days from the

    date the complaint is filed. The defendant and the District Attorney may waive a jury trial with the

    approval of the judge and a verdict is returned within 7 days of the non-jury trial.

    Before a jury trial is conducted, a panel of 12 qualified jurors + 2 alternates is typically selected and

    sworn to hear the case. Court administration typically conducts Jury selection several times a trial term

    on Mondays. If the defendant is found guilty by jury, the Judge will impose a sentence. The Judge may

    order a pre-sentence investigation report from Probation, a psychiatric or a psychological examination.

    Where a conviction occurs, a sentencing hearing follows. Depending upon the particulars of the

    sentence judgment, post-sentence proceedings such as probation hearings may occur. At theconclusion of the case, the case file is closed and archived. In Franklin County, trials are scheduled for

    once each term (two month period), although judges schedule their own dockets and my add trial

    dockets to their calendar.

    Table 2.13

    Trial Outcomes 2012*

    # outcomes % total

    Jury trial verdict 60 33%

    Non-jury trial verdict 21 11%

    Inactive 58 32%

    Other 45 24%

    Total outcomes 184 100%

    *Source: CPCMS Case Management Statistics

    Recent data from CPCMS suggest that Franklin County has made progress in managing case flow and

    clearance and is beginning to reduce backlogs of pending cases. In late 2012, case clearance rates varied

    greatly from month to month while numbers of cases carried over increased. In recent months,

    clearance rate has stabilized and numbers of cases carried over have declined.

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    Table 2.14

    Case clearance and cases carried over*

    As case clearance rates have trended up, volume of pending cases has declined from local highs in mid-

    2012. The percentage of pending cases that are over 60 days has increased, specifically in the 61-180

    day range. About 20% of pending cases