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KANSAS WIC INFORMATION MEMORANDUM
KANSAS-WIC-I-2019-02
TO: Parent and Sub-Agencies
FROM: Dave Thomason
Nutrition & WIC Services Director
DATE: November 28, 2018
RE: Infant Formula Rebate – Contract Announcement
2019 Kansas WIC Conference Registration Now Open!
New Retailor Foods function in KWIC
Vendor Contract Renewal Visits, Monitoring and Training
Vendor Monitoring Form Updates
Local Agencies assigned to Emily Graves and Amber Pelan
Affidavit Reimbursements and Local Agency Contracts
WICShopper app will display future benefits starting mid-December
NASPO Breast Pump Contract
Breastfeeding in the Community: Program Implementation Guide
Collecting Coffective Stories & Submitting Video Clips
WIC Advisory Committee – Call for Agenda Items, Member Changes
KWIC “Check Pickup” Appointment Type Inactivated
Division of Responsibility Tidbit
Training: Additional Educational Opportunities
Infant Formula Rebate – Contract Announcement
The SA recently learned that the Kansas infant formula rebate contractor for soy-based standard
formula will change to Abbott Nutrition as of January 29, 2019. The contract for milk-based
standard formulas will remain with Abbott Nutrition. There are no changes for milk-based
standard formulas (this includes the 19 calorie formulas). Infants using Gerber Good Start Soy
formula will need to change to Similac Soy Isomil formula. The State Agency will develop a
number of materials to assist in the transition to this new rebated infant formula, which will be
available soon. All client materials will be provided in both English and Spanish.
ACTION REQUIRED: You may issue all formulas except for Gerber Good Start Soy with the
FUD January 29, 2019 and after. Please do not issue benefits with Gerber Good Start Soy with
FUD starting on or after that date. LA’s will be notified once Similac Soy Isomil is available in
KWIC to issue.
WIC-I-2019-02 Date: November 28, 2018 Page 2 of 11
2019 Kansas WIC Conference Registration Now Open!
2019 Kansas WIC Conference
April 30-May 1, 2019
Hilton Garden Inn
Manhattan Conference Center
410 South 3rd Street
Manhattan, KS 66502
See Agenda & Directions See the Kansas WIC website training page for
registration information and draft agenda:
http://www.kansaswic.org/local_agencies/training.html
Register Now Registration is due by April 15, 2019
Kansas TRAIN https://www.train.org/ks/home
Course ID# 1081607
Registration is only open for WIC staff and is free.
WIC Coordinator Responsibilities:
1. Reviews the draft agenda and finalize plans for staff to attend.
2. Makes reservations with the hotel for sleeping rooms.
3. Ensures that each staff member individually registers for the conference on Kansas
TRAIN, ID 1081607.
Kansas WIC policy requires that at least one representative from each Local Agency and clinic
site must attend the Kansas WIC Conference. However, we hope that more than one staff
member per clinic attends. ALL WIC staff are encouraged to attend!
Reserve Hotel Rooms Now Remember that overnight lodging will only be reimbursed for WIC staff whose normal
workplace is more than 30 miles away.
Reserve your room by March 30, 2019
A small block of rooms will be held until March 30, 2019, after which any unreserved rooms
will be released and made available for general use.
Conference Headquarters Hotel:
Hilton Garden Inn
410 South 3rd St.
Manhattan, KS 66502
785-532-9116
Reserve your room using this group link.
WIC-I-2019-02 Date: November 28, 2018 Page 3 of 11
A limited number of lodging rooms at Hilton Garden Inn has been reserved for Monday, April
29 and Tuesday, April 30 at these special rates: Single or Double - $106 + tax. Current taxes total
16.45%. Reservations must be guaranteed with a major credit card or advanced payment. Check-
in time is 3:00 PM and check-out time is 12:00 PM.
Other Hotels: Since the Hilton Garden Inn will unlikely be able to hold all attendees, there are two hotels next
door that you can book with as well.
Fairfield Inn & Suites, Marriott
300 Colorado St.
Manhattan, KS 66502
785-539-2400
Call to reserve your room.
A limited number of lodging rooms at Fairfield Inn & Suites has been reserved for Monday,
April 29 and Tuesday, April 30 at these special rates: Single or Double - $102 + tax.
Holiday Inn Express & Suites Manhattan
115 Blue Earth Place
Manhattan, KS 66502
785-320-7454
Call to reserve your room and ask for the government rate.
Get Excited! Continuing Education: Application will be made for nurses through Kansas State Board of
Nursing and licensed dietitians through Kansas Department for Aging and Disability Services.
Mothers’ Room: A Mothers’ Room will be available for nursing and pumping.
Room Temperature: We suggest that you dress in layers because meeting room temperatures
may fluctuate.
Important Dates:
March 30 – Last day to reserve sleeping rooms in the block
April 15 – Registration deadline - contact Lisa Medrow [email protected] for late
registrations
April 15 - Last day for cancellation (in order to keep our costs down, it’s important to cancel by
this deadline if you know you/your staff are not able to attend)
Kansas WIC website Training page http://www.kansaswic.org/local_agencies/training.html
(Includes registration information, draft agenda and tips for using Kansas TRAIN)
WIC-I-2019-02 Date: November 28, 2018 Page 4 of 11
Questions & Specific Requests: We will make every effort to accommodate participants. If you
need any adaptations for disabilities, special diet, other special considerations, or have any
questions about the meeting, please contact Lisa Medrow at [email protected] or (785) 296-
0949.
ACTION REQUIRED: Share with all staff. See attached Registration and Hotel Information
flyer (same information as posted here) and Draft Agenda. The documents are also available on
the Kansas WIC website training page. Notice the conference is only available for KS WIC staff
this year. Registration is free but must be registered to attend. Deadline to register is April 15,
2019, but contact Lisa Medrow for late registrations. For RNs and RDs, be sure your
professional license numbers are in your KS-TRAIN account in order to receive continuing
education credit.
New Retailor Foods function in KWIC
The “Retailor foods for the current month’s remaining balance after redemption” function on the
Modify Benefits screen in KWIC will be available starting Friday, November 30. The eWIC Hint
for this function can be found on the Kansas WIC eWIC training page. The direct link is here
and attached. Thank you to the following counties who piloted the Retailor Foods function:
Shawnee, Crawford, Johnson, and Saline counties.
ACTION REQUIRED: Share with all staff. Review attached eWIC Hint-Modify Benefit
Issuance-Retailor Foods eWIC Hint.
Vendor Contract Renewal Visits, Monitoring and Training
WIC-I-2019-02 Date: November 28, 2018 Page 5 of 11
Group 1 Vendor Monitoring and Training
Contracts for WIC Vendors in Management Group 1 will end this federal fiscal year. (See
policy Ven 06.00.00.) Therefore, all vendors in Group 1 (see chart on the previous page) must
be monitored and receive face-to-face training during this fiscal year. Local Agency staff may
begin this process immediately. All monitor visits and face-to-face training must be completed,
documented in the KWIC Local Vendor application, and the associated paperwork must be sent
to the state office no later than August 1, 2019. TIP: manage the monitoring visits and training
over the course of the year so you will not have to do them all at once.
Group 2 and 3 Monitoring and non-face-to-face Training
Ten percent of the WIC Vendors in groups 2 and 3 (all counties outside of the red box) must
receive a monitoring visit. Monitoring can begin immediately and must be completed no later
than August 1, 2019.
The SA will provide non-face-to-face training via a vendor newsletter to be mailed later during
the federal fiscal year. However, LA may provide face-to-face training to any vendor as deemed
necessary by the LA. Please notify the SA if you plan to conduct face-to-face training.
ACTION REQUIRED: Local Agency Vendor staff should review monitoring and training
policies, associated training materials and complete store visits, training and submission of
documentation as required. If staff are not going to the store(s) to complete the face-to-face
training at the store site, then the Local Agency must provide two different training dates and
times for stores to receive face-to-face training at a central location. TIP: Thursdays are the best
days for vendors to free up staff to attend a training. Monitoring and training must be completed
and entered into KWIC no later than August 1, 2019.
Vendor Monitoring Form Updates The Vendor Monitoring Form has been updated to reflect changes related to eWIC. The form is
located on the Local Agency portion of the website under Forms/Administrative Materials and
can be accessed here: Vendor Monitoring Form.
ACTION REQUIRED: Replace existing Vendor Monitoring forms that you have in stock and
begin using this form for monitoring visits.
Local Agencies assigned to Amber Pelan and Emily Graves
The September I-Memo included information about our two new staff members, Emily Graves
and Amber Pelan.
Emily fills the Local Agency Fiscal position and handles various tasks such as: affidavits, mid-
year reviews, budgets, contracts and other tasks. Emily is the lead State Staff member for
Dickinson, Ford, Graham, Lincoln, Ellsworth, Jewell, Mitchell, Ottawa, Marshall, NEK
(Atchison, Brown, Jackson) and Rush. She will also start answering administrative questions for
Cherokee, Harvey, Nemaha, Ness, Pawnee, Sedgwick, Sheridan, and Sumner. Her contact
information is [email protected] and her phone number is 785-291-3134.
WIC-I-2019-02 Date: November 28, 2018 Page 6 of 11
Amber fills the Program Integrity/Outreach position and handles various tasks such as:
separation of duties, working with local agencies when clients are trying to sell WIC items, dual
participation, outreach and many other tasks. Amber is the lead State Staff member for
Crawford (Bourbon), Franklin, Lane, Norton (Decatur), Osborne (Ellis, Phillips, Rooks, Smith),
Riley (Pottawatomie, Ft. Riley), Russell, Scott and Wichita. She will also start answering
administrative questions for Chautauqua, Geary, Gove, Greeley, Greenwood, Shawnee (Osage,
Wabaunsee) and Trego. Her contact information is [email protected] and her phone
number is (785) 296-0092.
ACTION: Notify all staff.
Affidavit Reimbursements and Local Agency Contracts
The reimbursements for the October and possibly November affidavits will be late due to the
Local Agency Contracts being routed for signature. Once the contract is signed, KDHE Fiscal
will enter the contracted amounts into the SMART system and then reimbursements will resume
as normal.
Once the contracts have been signed they will be sent back out to the Local Agencies.
NOTE: Please send affidavits to Emily Graves. She is now handling the affidavit process. Her
email address is [email protected].
ACTION: Notify all staff or anyone in your county who handles the
affidavit process or contracts.
WICShopper app will display future benefits starting mid-December
Starting in mid-December, clients using the WICShopper app will now
have the ability to flip to future months from the main ‘My Benefits’ screen.
To avoid confusion, future benefits are highlighted in orange and lack the
ability to drill down to the item level.
ACTION REQUIRED: Share the new WICShopper app feature with WIC
clients.
NASPO Breast Pump Contract
Our current contracts with Ameda, Hygeia and Medela are set to expire
December 31st, 2018. The new contract, which is expected to begin January
1st, 2019, has yet to be finalized. The State Agency is monitoring this closely and will need to
make decisions regarding which pump companies we will contract with. Your input is valuable.
Please feel free to share any insight you have regarding your clinic’s breast pump brand
preferences. Specifically, we would like to learn more about the pros and cons of pumps that you
have purchased with WIC funds. Additionally, please let us know if there are any alternative
breast pump brands and products you may be interested in purchasing with WIC funds. This
includes manual, single user and multi-user breast pumps.
WIC-I-2019-02 Date: November 28, 2018 Page 7 of 11
If you have a low stock of breast pumps and/or supplies, please notify the State Agency as soon
as possible to request approval for ordering as detailed in NED 053.04.00. Moreover, if you
have an excess of breast pumps and/or supplies on hand, please notify the State Agency as soon
as possible, including the brand, type, and quantity of the product.
ACTION REQUIRED: Notify all applicable staff. Send all breast pump-related information
and questions to Gabrielle Hellbusch at [email protected].
Breastfeeding in the Community: Program Implementation Guide
There is a new breastfeeding resource from NACCHO - Breastfeeding in the Community:
Program Implementation Guide This community-level guide helps local organizations plan,
implement, and evaluate peer and professional lactation support programs. It covers a range of
practical information that will support communities to ensure evidence-informed practices.
ACTION REQUIRED: Share with applicable staff.
Collecting Coffective Stories & Submitting Video Clips
If you have any stories about how using the Coffective materials has impacted your clients or
community, please share with us! We want to know about both the successes and challenges of
using these new materials.
The deadline to submit your Coffective role play video(s) is December 1, 2018. Please review
the Sample Scenarios and consent/release form, attached to the October I-memo.
ACTION REQUIRED: Email Gabrielle Hellbusch at [email protected] with your
Coffective stories! Remind applicable staff about the Coffective role play video submission
deadline of December 1, 2018.
WIC Advisory Committee – Call for Agenda Items and Member Changes
The next WAC conference call is Tuesday, January 15, 2019 at 10:00 AM. Please submit
agenda items to your WAC representative or Patrice Thomsen by January 7, 2019. You can
find your representative name and contact information on the WIC Advisory Committee page of
the Kansas WIC website. As a reminder, questions about policy implementation should be
directed to your agency’s assigned state staff member. The facilitator for the January call is
Christy Rogers. January is the change-over meeting in which we invite the outgoing and
incoming Representatives for the Southwest, South Central and North Central regions, in
addition to the other members. Alternates are also invited, but may choose not to attend, unless
notified your Representative will not be attending.
Member Changes: January is the first meeting for new members for the Northwest, Southeast,
and Northeast regions. Members from the other regions will be continuing for another year. The
following table lists WAC members for Calendar Year 2019. Regions with new representatives
are highlighted.
WIC-I-2019-02 Date: November 28, 2018 Page 8 of 11
Region Representative Alternate
Southwest Select Even Calendar Years, Serve starting Odd CY
Angie Nelson Finney County Health Dept. 620-272-3615 [email protected]
Tami Myers Ford County Health Dept. 620-227-4540 [email protected]
Northwest Select Odd Calendar Years, Serve starting Even CY
Amy Binns Wichita County Health Dept. 620-375-2289 [email protected]
Marvel Brandt Wichita County Health Dept. 620-375-2289 [email protected]
South Central Select Even Calendar Years, Serve starting Odd CY
TBD
Shannon Snyder Stafford County Health Dep 620-549-3504 [email protected]
North Central Select Even Calendar Years, Serve starting Odd CY
Ladonna Reinert Lincoln County Health Dept. 785-524-4406 [email protected]
Sheri Suelter Lincoln County Health Dept. 785-524-4406 [email protected]
Southeast Select Odd Calendar Years, Serve starting Even CY
Erin Laurie Franklin County Health Dept. 785-229-3536 [email protected]
Mary Ann Parkin Franklin County Health Dept. 785-229-3534 [email protected]
Northeast Select Odd Calendar Years, Serve starting Even CY
Donna Wiens Shawnee County Health Dept. [email protected] 785 251-5631
Misty Scott Nemaha County Community Health [email protected] 785 284-2152
LA NWA Rep Select Odd Calendar years, Serve starting in January of Even CY
Heather Peterson, Reno County Health Department [email protected] 620-259-8465
Southwest Region: Finney, Ford, Grant, Haskell, Meade (and sub-agencies), Seward, Stevens,
and Stanton
Northwest Region: Gove, Graham, Greeley, Lane, Ness, Norton, Scott, Sheridan, Sherman, Trego, Wichita
South Central Region: Barton, Butler, Cowley, Harvey, Pawnee, Reno (and subagency), Rice, Rush, Sedgwick, Southcentral Kansas Coalition for Public Health (and subagencies), Stafford, and Sumner
North Central Region: Cloud (and subagencies), Dickinson, Geary, Lincoln, (and subagencies) Marion (and subagency), Marshall , Osborne (and subagencies), Riley, Russell, and Saline
Southeast Region: Chautauqua, Cherokee, Crawford, Elk, Franklin, Greenwood, Linn, Lyon (and subagency), Montgomery, Neosho, SEK Multi-County (and subagencies), and Wilson
Northeast Region: Doniphan, Douglas, Jefferson, Johnson, Leavenworth, , Miami, Nemaha, Northeast Kansas Multi-County (and subagencies), Shawnee (and subagencies), and Wyandotte
Non-voting members of WAC include SA staff, and LA National WIC Association (NWA)
representative. For more information about the WIC Advisory Committee see policy ADM
09.00.00 WIC Advisory Committee (WAC).
WIC-I-2019-02 Date: November 28, 2018 Page 9 of 11
Thank you to these Representatives and Alternates for serving the past two years.
Southwest Region
o Representative: Paula Rowden, Stevens County
o Alternate: Trista Nordyke, Stevens County
South Central Region
o Representative: Christa Dean, Sedgwick County
o Alternate: Mitzi Hesser, Kiowa County
North Central Region
o Representative: Christy Rogers, Cloud County
o Alternate: Jean Detrich, Dickinson County
ACTION REQUIRED: Submit agenda items by January 7, 2019 to your WAC representative.
Contact Patrice Thomsen with questions at [email protected] or 785-296-1189.
KWIC “Check Pickup” Appointment Type Inactivated
The KWIC “Check Pickup” Appointment type was inactivated effective November 16, 2018.
ACTION REQUIRED: None.
Division of Responsibility Tidbit
During the holidays, some meals may be eaten with extended family. On these occasions, well-
meaning adults/relatives sometimes contradict what caregivers are doing with the Division of
Responsibility. One might hear someone tell their child, “if you eat your dinner you can have
pie/candy” or “you need to eat your food before you get down from the table,” or other similar
comments. How might caregivers respond or is it better to not respond at all?
There may be all variety of family dynamics at play. Only the caregiver/parent can decide the
best way to handle this situation.
If the children are old enough, caregivers/parents could talk to their children in advance to
explain that other families may do things differently at meals and they (the parent) can talk to the
other adults if needed.
For caregivers/parents looking for some ideas, these are some possible ways to handle this:
Maybe say, “I remember when grandma told us that. What seems to work for us is to tell
our children, if you are not hungry right now, we will have a snack/meal later. This has
helped us a lot.”
Or, “our children are really good at knowing when to stop eating and they know we will
eat again in a few hours.”
WIC-I-2019-02 Date: November 28, 2018 Page 10 of 11
Another approach might be to tell the children, “remember to only put on your plate what
you think you can eat.” If a child is too young to serve themselves, the parent could say,
“I will put some food on her plate.” Then the parent can help the child choose what to
put on the plate and serve only a tablespoon or two of a few items. If the child is still
hungry, he/she could be served more.
Or the parent/caregiver can decide it would be better to ignore these comments and only
intervene if it is necessary, such as the child is still sitting at the table when everyone is
done eating.
ACTION REQUIRED: Share these ideas with appropriate staff and pass them on to interested
WIC clients.
Training: Additional Educational Opportunities
Save the Date - National WIC Association: NWA 2019 Annual Education and
Training Conference & Exhibits will be held in Baltimore, Maryland at the Baltimore
Marriott Waterfront April 7-10, 2019. Click for information. Cutoff for the hotel rate is
March 15, 2019, but in the past, rooms have sold out well in in advance. The
2019 conference theme is: Passion. Purpose. Progress. This conference will offer an
excellent opportunity to acquire new skills and to network with an estimated 1,000 of
your peers, and colleagues along with exhibitors who provide WIC related products and
services for your participants. The conference will also offer an opportunity for attendees
to hear from USDA officials and to dialogue on relevant updates and challenges that the
program faces. For the rest of the conference, you will have the opportunity to choose
from 30 general and concurrent sessions that is sure to expand your professional skills
and knowledgebase to equip you to face coming WIC challenges and to take advantage of
current and future WIC opportunities.
Kansas WIC New Employee Breastfeeding Training - “Using Loving Support to
Grow and Glow in WIC”. All new employees are required to attend Loving Support
training. WIC Coordinators may choose to wait and send new employees to the nearest
training, as long as the person will have been employed in WIC for less than one year by
the time they attend. o Wichita – Dec. 5, 2018 (See details in July I-Memo) o Topeka – May/June 2019 (exact date to be determined)
Everyone is an NWA member, so you should have received information about the NWA
Using Technology to Improve the WIC Participant Experience virtual webinar
December 4-6, 2018, but we’re including it here in case you missed it and would like to
attend. Some topics may be more applicable to local agencies than others, and you can
choose which sessions to listen to. Find out more.
WHO/UNICEF e-learning Course on the International Code of Marketing of
Breast-milk Substitutes. The e-course can be accessed on UNICEF's Agora website
Healthy Children’s Center for Breastfeeding has available online modules and will
occasionally offer one for free. Check out their website to look at available options, for
example, “Racial Inequities in Maternal Child Health: A Conversation.”
WIC-I-2019-02 Date: November 28, 2018 Page 11 of 11
Breastfeeding Webinar for Working Moms (Recorded, 50-minute video) by Judy
Harris, MPH, RD, CD, IBCLC at Utah Dept of Health.
ACTION REQUIRED: Share information with appropriate WIC staff about these continuing
education opportunities. WIC staff is encouraged to attend additional nutrition and breastfeeding
trainings and conferences. Consider sending appropriate WIC staff to trainings and conferences
according to your local agency training needs and as the local agency budget allows. The SA
encourages WIC staff, if appropriate, to also obtain funding through - ADM 11.02.00 Financial
Support for Local Agency On-Going Training.
If you have any questions regarding this memo, please contact the state staff member assigned to
your agency.
Items included below and/or provided separately as pdf documents:
Registration and Hotel Information-KS WIC Conference
Draft Agenda-KS WIC Conference
Modify Benefits-Retailor Foods eWIC Hint
2019 Kansas WIC Conference April 30-May 1, 2019 Hilton Garden Inn Manhattan Conference Center 410 South 3rd Street Manhattan, KS 66502
See Agenda & Directions See the Kansas WIC website training page for registration information and draft agenda: http://www.kansaswic.org/local_agencies/training.html
Register Now Registration is due by April 15, 2019 Kansas TRAIN https://www.train.org/ks/home Course ID# 1081607 Registration is only open for WIC staff and is free. WIC Coordinator Responsibilities:
1. Reviews the draft agenda and finalize plans for staff to attend. 2. Makes reservations with the hotel for sleeping rooms. 3. Ensures that each staff member individually registers for the conference on Kansas TRAIN,
ID 1081607. Kansas WIC policy requires that at least one representative from each Local Agency and clinic site must attend the Kansas WIC Conference. However, we hope that more than one staff member per clinic attends. ALL WIC staff are encouraged to attend!
Reserve Hotel Rooms Now Remember that overnight lodging will only be reimbursed for WIC staff whose normal workplace is more than 30 miles away. Reserve your room by March 30, 2019 A small block of rooms will be held until March 30, 2019, after which any unreserved rooms will be released and made available for general use.
Conference Headquarters Hotel: Hilton Garden Inn 410 South 3rd St. Manhattan, KS 66502 785-532-9116 Reserve your room using this group link.
A limited number of lodging rooms at Hilton Garden Inn has been reserved for Monday, April 29 and Tuesday, April 30 at these special rates: Single or Double - $106 + tax. Current taxes total 16.45%. Reservations must be guaranteed with a major credit card or advanced payment. Check-in time is 3:00 PM and check-out time is 12:00 PM.
Other Hotels: Since the Hilton Garden Inn will unlikely be able to hold all attendees, there are two hotels next door that you can book with as well. Fairfield Inn & Suites, Marriott 300 Colorado St. Manhattan, KS 66502 785-539-2400 Call to reserve your room. A limited number of lodging rooms at Fairfield Inn & Suites has been reserved for Monday, April 29 and Tuesday, April 30 at these special rates: Single or Double - $102 + tax. Holiday Inn Express & Suites Manhattan 115 Blue Earth Place Manhattan, KS 66502 785-320-7454 Call to reserve your room and ask for the government rate.
Get Excited! Continuing Education: Application will be made for nurses through Kansas State Board of Nursing and licensed dietitians through Kansas Department for Aging and Disability Services. Mothers’ Room: A Mothers’ Room will be available for nursing and pumping. Room Temperature: We suggest that you dress in layers because meeting room temperatures may fluctuate. Important Dates: March 30 – Last day to reserve sleeping rooms in the block April 15 – Registration deadline - contact Lisa Medrow [email protected] for late registrations April 15 - Last day for cancellation (in order to keep our costs down, it’s important to cancel by this deadline if you know you/your staff are not able to attend) Kansas WIC website Training page http://www.kansaswic.org/local_agencies/training.html (Includes registration information, draft agenda and tips for using Kansas TRAIN) Questions & Specific Requests: We will make every effort to accommodate participants. If you need any adaptations for disabilities, special diet, other special considerations, or have any questions about the meeting, please contact Lisa Medrow at [email protected] or (785) 296-0949.
1 | P a g e D R A F T 1 1 / 1 3 / 2 0 1 8 A p r i l 3 0 - M a y 1 , 2 0 1 9
2019 Kansas WIC Conference
April 30-May 1, 2019 Hilton Garden Inn
Manhattan Conference Center 410 South 3rd Street
Manhattan, KS 66502
Sponsored by: KDHE-Nutrition & WIC Services
Mother’s Room is always available: Room TBD
CONFERENCE AGENDA MONDAY, APRIL 29, 2019 Hilton Garden Inn, Hotel Lobby
4:00-6:30 pm Conference Registration & Formula Swap – Hilton Lobby
TUESDAY, APRIL 30, 2019 Hilton Garden Inn, Conference Center
7:30-8:30 am Conference Registration & Formula Swap – Conference Center Deluxe Continental Breakfast – Ballrooms D & E
8:30-10:00 am General Session – Ballrooms D & E Welcome – Dave Thomason, Kansas WIC Program Director Opening Session – Rob Peck, Keeping All the Balls in the Air!
10:00-10:30 am Beverage break
10:30-11:30 am Breakout Sessions
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
You Can’t Afford to Stay Off Social
Media Hannah Morrison
Shultz
The Formula Shuffle
Lindsey Vaughn, MS, RD, CSP, LD
IQ + EQ = WeQ Rob Peck
Peace with Picky Eaters
Cami Wells, MS, RD
Addressing the food safety
needs of high-risk populations Kevin Sauer, PhD, RDN, LD, FAND
11:45-1:00 pm Lunch – Ballrooms D & E Dave Thomason, Groovin’ with WIC for 45 Years
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1:15-2:15 pm Breakout Sessions, Repeated
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
You Can’t Afford to Stay Off Social
Media Hannah Morrison
Shultz
The Formula Shuffle
Lindsey Vaughn, MS, RD, CSP, LD
IQ + EQ = WeQ Rob Peck
Peace with Picky Eaters
Cami Wells, MS, RD
Addressing the food safety
needs of high-risk populations Kevin Sauer, PhD, RDN, LD, FAND
2:15-2:45 pm Refreshment Break
2:45-3:45 pm Breakout Sessions
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
KanCare Kasey Sorell, BSN,
RN, CPC-A
Sharon Johnson
Using Motivational
Interviewing to Promote
Behavior Change Donna Holmes, LCSW, LSCSW
Amy R. Beck, PhD, RYT 200
Teaching Without
Preaching Amy Spangler, MN, RN, IBCLC
Cooking Demo and Tasting Experience
Krista Sanderson
WIC…You’ve Come a Long
Way, Baby Tab Forgac, MS,
RDN, LDN
Robyn Stuewe, MS, RDN, LD,
CHES
4:00-5:00 pm Breakout Sessions, Repeated
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
KanCare Kasey Sorell, BSN,
RN, CPC-A
Sharon Johnson
Using Motivational
Interviewing to Promote
Behavior Change Donna Holmes, LCSW, LSCSW
Amy R. Beck, PhD, RYT 200
Teaching Without
Preaching Amy Spangler, MN, RN, IBCLC
Cooking Demo and Tasting Experience
Krista Sanderson
WIC…You’ve Come a Long
Way, Baby Tab Forgac, MS,
RDN, LDN
Robyn Stuewe, MS, RDN, LD,
CHES
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WEDNESDAY, MAY 1, 2019 Hilton Garden Inn, Conference Center
6:00-6:30 am Movin’ and Groovin’ low-impact strength class – Room TBD Erin Laurie, MS, RDN, LD Franklin County Health Department
7:00-8:00 am Hot Breakfast Buffet – Ballrooms D & E
8:00-9:00 am Breakout Sessions (not CPEU-eligible)
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
SA Session: Ins-n-Outs of
Income (for Clerks)
Rachelle Frank
SA Session: Breastfeeding Data: Can You
Dig It? (for BFPCs)
Kara Watts, RDN, LD
Gabrielle Hellbusch, MPH, RD, LD
SA Session: “Takin’ Care of
Business” (for CPAs)
Patrice Thomsen, MS, RD, LD
Julie Ornelas, RDN, LD
SA Session: May the Force Be with You
(for WIC Coordinators)
Dave Thomason
SA Session: STAYIN ALIVE… when you’re a Local Vendor
Manager Janna Gunckle, LBSW
Lisa Long, LMSW
9:15-10:15 am Breakout Sessions (not CPEU-eligible)
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
Totally Tubular Table Topics:
Clerks Rachelle Frank
Totally Tubular Table Topics:
BFPCs Kara Watts, RDN, LD
Gabrielle Hellbusch, MPH, RD, LD
Totally Tubular Table Topics:
CPAs Patrice Thomsen, MS,
RD, LD
Julie Ornelas, RDN, LD
Totally Tubular Table Topics:
WIC Coordinators Dave Thomason
Totally Tubular Table Topics:
Vendor Managers Janna Gunckle, LBSW
Lisa Long, LMSW
10:15-10:45 am Beverage break
10:45-11:45 am Breakout Sessions
Ballrooms A & B Ballroom C Ballroom D Ballrooms F & G Ballroom H
WICShopper app
Ryan Magee
Stages of Poverty Jim Unruh
Malnutrition vs. FTT: The Far Out
Difference! Lindsay Arnett, MS,
RD, CSP, LD
Making Breastfeeding “Cool Beans”
with Coffective Brenda Bandy, IBCLC
Peace, Love, and Cultural
Understanding Sara Thomas, MS,
RDN, CSP, LD
12:00-2:00 pm Lunch – Ballrooms D & E Closing Session – Anne Grady, Resilience Reset
2:00 pm Conference Adjourns
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Session Descriptions
Tuesday, April 30, 2019 Session Descriptions
8:30-10:00 am Opening Session
Keeping All the Balls in the Air! (How to Cope with Constant Change… & Still Stay Sane!) Rob Peck, Founder and C.E.A. of ZESTWORKS Speaking & Training
Ballrooms D & E As the pace of change accelerates, WIC leaders and teams clearly need to juggle more multiple responsibilities than ever. What isn’t so clear is how to keep pace without feeling constantly overworked and chronically underslept. (Jugglers aren’t the only ones tossing in their sleep!) With humor and heart Rob shares true stories of how to keep the right balls in the air, and have less distress, and more success. He illustrates a practice of ‘Kind Management’ that revitalizes our powers of concentration, motivates positive mind sets, and leaves attendees energized, encouraged, and uplifted.
10:30-11:30 am and 1:15-2:15 pm Breakouts, Repeated
You Can’t Afford to Stay Off Social Media Hannah Morrison Shultz Digital Media Consultant
Ballrooms A & B In this session, we will discuss the value of social media in helping achieving WIC's goals. Most families WIC serves are digital natives -- people who grew up with computers and the internet and likely don't remember a time before high speed internet. The way digital natives communicate, access services and evaluate experiences is impacted by the ability to always be connected. In order to provide client-centered care, WIC needs to understand how the families you serve want to access information. We'll discuss emerging practices, trends, time savers and basic things to keep in mind when getting started or growing your agency's social media presence. Suggested Audience: All
The Formula Shuffle Lindsey Vaughn, MS, RD, CSP, LD Program Coordinator Children’s Mercy Hospital
Ballroom C This session will cover why parents think they need to change formulas, why they sometimes don’t really need to, and true indications for necessary formula changes. Suggested Audience: CPAs
IQ + EQ = WeQ Rob Peck Founder and C.E.A. ZESTWORKS Speaking & Training
Ballroom D Want to have less stress, more zest, and greater access to group wisdom (WeQ)? Discover first-hand how effective teamwork blends IQ and EQ (Emotional Intelligence) in a way that minimizes tension, and maximizes potential, by playing to people’s strengths. Lively cooperative learning games provide a safe and supportive environment for creative risk taking.... and a lot of shared laughter. By playing, participants actively explore ways to use creativity and
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camaraderie to enliven communication and energize high trust teamwork. Throughout special attention is placed on the power of imagination and humor to defuse stress, build morale, spark more flexible thinking, and inspire innovative problem solving. Suggested Audience: All
Peace with Picky Eaters Cami Wells, MS, RD Extension Educator University of Nebraska-Lincoln
Ballrooms F & G Learn the science behind why some children are challenging eaters and discover ways you can help. This session also covers tips and tricks to help make mealtime a more pleasant experience for families. Suggested Audience: All
Addressing the food safety needs of high-risk populations Kevin Sauer, PhD, RDN, LD, FAND Associate Professor Kansas State University
Ballroom H In the United States, there are an estimated 48 million cases of foodborne illness annually, resulting in approximately 128,000 hospitalizations and 3,000 deaths. Some individuals are at greater risk for developing foodborne illness and are more likely to have an extended duration of illness or develop serious complications. This presentation will provide the audience with current evidence and applications about food safety for higher-risk populations. Suggested Audience: All, but especially CPAs.
2:45-3:45 pm and 4:00-5:00 pm Breakouts, Repeated
KanCare Kasey Sorell, BSN, RN, CPC-A Clinical Initiatives Nurse KDHE-Health Care Finance Sharon Johnson Management Systems Analyst II KDHE-Health Care Finance
Ballrooms A & B This session will be about Medicaid’s services offered to women (pregnant and post-partum), infants and children, including the Value-added benefits that each MCO offers. Suggested Audience: All, but especially Clerks.
Using Motivational Interviewing to Promote Behavior Change Donna Holmes, LCSW, LSCSW Clinical Social Worker Children’s Mercy Hospital Amy R. Beck, PhD, RYT 200 Licensed Psychologist Children’s Mercy Hospital
Ballroom C Motivational Interviewing is a counseling style which can lead to improved health care behavior change. In this session, you will learn specific strategies for guiding parents/care takers towards making healthy choices for their child’s nutrition. Learn to identify clients’ readiness for change and support them in reaching improved outcomes. You will leave with tools to practice in your every day setting. Suggested Audience: All, but especially CPAs and BFPCs
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Teaching Without Preaching Amy Spangler, MN, RN, IBCLC President Baby gooroo
Ballroom D Breastfeeding has proven benefits for mothers, infants, children, and families. It is an instinctive survival behavior that most mothers and children around the world practice without any need for formal instruction or assistance. However, breastfeeding is a learned art and skill. As such, it often benefits from the assistance and support of another experienced and skilled individual. Knowing that knowledge of kinds of learning and types of learners facilitates effective teaching, participants will be exposed to a variety of teaching materials and methods, designed to target learners of all types. Emphasis will be placed on the importance of assessment of participant needs prior to teaching. Suggested Audience: All, but especially CPAs and BFPCs
Cooking Demo and Tasting Experience Krista Sanderson Founder Eat REAL America
Ballrooms F & G Learn how to navigate through the confusion about what is healthy and what is not, and realize there is a simple solution: keep it simple and eat REAL food. Eat REAL America will demonstrate how easy it can be to gain REAL food expertise, cooking confidence and family acceptance to create a “delicious meets healthy” lifestyle that STICKS! Suggested Audience: All
WIC… You’ve Come a Long Way, Baby
Tab Forgac, MS, RDN, LDN Vice President, Nutrition and Health Partnerships National Dairy Council Robyn Stuewe, MA, RDN, LD, CHES Director, Wellness Midwest Dairy Council
Ballroom H We will share our perspectives on how WIC began 45 years ago and the impact it has made on the lives of people it serves. Our goal is to empower current WIC staff to succeed in making a difference in the health outcomes for women, infants and children. Suggested Audience: All
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Wednesday, May 1, 2019 Session Descriptions
8:00-9:00 am Breakouts (not CPEU-eligible)
SA Session: Ins-n-Outs of Income (for Clerks) Rachelle Frank Public Service Executive
Ballrooms A & B There is so much to know about documenting income that whether you are novice or experienced you are sure to learn something new in this session. You will leave feeling more confident than ever that every step you take in collecting income is correct from this point forward.
SA Session: Breastfeeding Data: Can You Dig It? (for BFPCs) Kara Watts, RDN, LD Breastfeeding Peer Counselor Program Coordinator
Gabrielle Hellbusch, MPH, RD, LD Breastfeeding Coordinator
Ballroom C Join us as we “dig” into the most recent breastfeeding data available on a county, state, and national level. Then learn how Breastfeeding Peer Counselor documentation and quarterly reports fit into the grand scheme of WIC breastfeeding support.
SA Session: “Takin’ Care of Business” (for CPAs) Patrice Thomsen, MS, RD, LD Nutrition Services Supervisor
Julie Ornelas, RDN, LD Nutrition Education Coordinator
Ballroom D In this presentation led by SA RDs, you will be “takin’ care of business” as you discover the most common ME Nutrition findings and dive into ways to avoid having these findings at your next ME!
SA Session: May the Force Be with You (for WIC Coordinators) Dave Thomason WIC Director Kansas WIC Program
Ballrooms F & G Hear the latest updates from the National WIC Association, the USDA, and other stakeholder organizations. Explore topics such as collaborating effectively and overcoming funding challenges. Gain a better understanding of hot issues such as Public Charge that impact the WIC program.
SA Session: STAYIN ALIVE… when you’re a Local Vendor Manager (for Local Vendor Managers) Janna Gunckle, LBSW Vendor Manager
Lisa Long, LMSW Vendor Manager
Ballroom H As a Local Vendor Manager, do you struggle with what to do when you get a new store or change of ownership? Do you wonder what to cover in training and during monitoring visits? In this session you will learn how to conduct a monitoring visit, best practices for training your vendors, ensuring compliance with policies and procedures and how to troubleshoot when there is an issue with an eWIC transaction.
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9:15-10:15 Breakouts (not CPEU-eligible)
Totally Tubular Table Topics: Clerks Rachelle Frank
Ballrooms A & B
For all “Table Topics” Sessions
The purpose of the “Table Topics”
sessions is to network with peers in your role from like-sized agencies. You will be
guided through a series of questions that have been submitted as “Things I
want to know from other local agencies” and you will have the opportunity to
interact with a variety of agencies facing similar issues.
In this session, please sit at a table that best describes the size of your agency
(small, medium, or large). Please do not sit at the same table as anyone from
your agency. Why? Because there wouldn’t be much to discuss!
Totally Tubular Table Topics: BFPCs Kara Watts, RDN, LD Breastfeeding Peer Counselor Program Coordinator Gabrielle Hellbusch, MPH, RD, LD Breastfeeding Coordinator
Ballroom C
Totally Tubular Table Topics: CPAs Patrice Thomsen, MS, RD, LD Nutrition Services Supervisor Julie Ornelas, RDN, LD Nutrition Education Coordinator
Ballroom D
Totally Tubular Table Topics: WIC Coordinators Dave Thomason
Ballrooms F & G
Totally Tubular Table Topics: Vendor Managers Janna Gunckle, LBSW Vendor Manager Lisa Long, LMSW Vendor Manager
Ballroom H
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10:45-11:45 am Breakouts
WICShopper app Ryan Magee Product Manager WICShopper JPMA, Inc.
Ballrooms A & B In this session you will learn how technology has re-shaped the grocery shopping experience of consumers over the past 10 years. You will learn about the latest trends in grocery shopping and understand generational differences in shopping app users. Learn about new functions in the WICShopper app that you can share with clients to help them choose and/or prepare healthy foods. Suggested Audience: All, but especially Clerks and Vendor Managers
Stages of Poverty Jim Unruh Circles of Hope Reno County
Ballroom C Explore the effects of Adverse Childhood Events (ACEs) and now/survival thinking and how to walk with people towards a healthy future story and healing. Suggested Audience: All, but especially Clerks and CPAs
Malnutrition vs. FTT: The Far Out Difference! Lindsay Arnett, MS, RD, CSP, LD Clinical Nutrition Specialist II Children’s Mercy Hospital
Ballroom D In this session, we will dispel any myths regarding the difference between failure to thrive and malnutrition. We will also discuss the three primary etiologies of malnutrition and how this knowledge guides best practice. Through a review of recent case studies, we will gain an understanding of how to use the nutrition care process to evaluate malnutrition. And by the end of the session, you will be equipped with the latest evidence-based tools to assess, diagnose and treat malnutrition. Suggested Audience: All, but especially CPAs
Making Breastfeeding “Cool Beans” with Coffective Brenda Bandy, IBCLC Executive Director Kansas Breastfeeding Coalition
Ballrooms F & G Are your Coffective materials gathering dust? Maybe still not comfortable driving your “Ferrari” of educational tools – the Coffective counseling sheets? This session will give you the confidence you need to take your Coffective tools out for a spin with every WIC client! For the experienced and novice – learn how the Coffective system of tools can help more families choose to breastfeed and be successful. Suggested Audience: All, but especially WIC Coordinators and BFPCs
Peace, Love, and Cultural Understanding Sara Thomas, MS, RDN, CSP, LD Clinical Nutrition Specialist Children’s Mercy Hospital
Ballroom H At WIC, we strive to improve the health of women, infants, children, and families by targeting nutrition. This is a strategic approach that is becoming more and more utilized across the field of Community and Clinical healthcare. Issues of nutrition deal with lifestyle changes. Lifestyle is inextricably tied to culture. Any discussion of nutrition and lifestyle change must take culture into account. This can be challenging when our clients come from a different cultural
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background than our own. This session is designed to help WIC professionals be positioned to bridge cultural gaps and provide relevant and effective nutrition care to a diverse population. Suggested Audience: All, but especially CPAs
12:00-2:00 pm Closing Session
Resilience Reset: It’s Your Turn to Thrive! Anne Grady Owner and President Anne Grady Group
Ballrooms D & E The ability to successfully navigate change, rise above adversity, and triumph in our lives boils down to one word: RESIIENCE. When faced with challenge, ambiguity, and adversity, those who practice resilience refuse to let fear hold them back, and they break through the barriers keeping them stuck to not only survive difficult times, but thrive as a result. Learn how to cultivate courage, improve resilience, and triumph over adversity, obstacles, and setbacks. Be inspired to be an agent of change, conquer fear and self-doubt, and develop resilience strategies that can be applied immediately in all aspects of your life to become bolder, stronger, and better able to handle anything thrown your way.
Continuing Education Application will be made for nurses through Kansas State Board of Nursing and licensed dietitians through Kansas Department for Aging and Disability Services.
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Map & Driving Directions https://hiltongardeninn3.hilton.com/en/hotels/kansas/hilton-garden-inn-manhattan-MANGIGI/maps-directions/index.html Traveling westbound on Interstate I-70 take exit 313. Merge onto KS-177 N to Manhattan. Approaching town stay in left lane over bridge. Base of bridge will be 3rd Street. Take left and travel one block to hotel. Hilton Garden Inn is on the right. Traveling eastbound on Interstate I-70 take exit 303. Turn left onto KS-18 E to Manhattan. Turn left onto 3rd Street.
1 November 2018 eWIC Hints – Modify Benefit Issuance-Retailor
eWIC Toolkit: eWIC Hints – Modify Benefit Issuance-Retailor
Modify Benefit Issuance: Retailor Foods
NOTE: Security Clearance for Modify Benefits Issuance screen is for RDs and RNs only. The Modify Benefit Issuance window allows you to do the following with foods:
1. Retailor Foods for the current month’s remaining balance after redemptions (and Void issuances for future months if desired)
2. Void issuances for months with no redemptions. A new food package may be assigned, which might be prorated when issued.
Retailor Foods and (optional) Void • If food has been redeemed in the current month’s benefits for any food
package from the account and none of the food packages have been retailored for the current month’s benefits, you may use Retailor Foods.
• Click on the client’s record. Even though the account aggregates all family members, you must select the record for the client whose food package you intend to Retailor.
REMEMBER! If any food has been redeemed in the current month’s benefits for any food package from the account, you can NOT void the current month’s benefits. Instruct the client to use the remaining benefits for the month or use the “Retailor foods” feature for the current month’s remaining balance after redemptions.
You can only use Retailor once per benefit period for only one family member!
Most often, you would select “Retailor” and “Void” since you will likely want to change future months as well.
TIP: Only use Reissue Formula for Formula! Only use Retailor Foods for Foods!
2 November 2018 eWIC Hints – Modify Benefit Issuance-Retailor
eWIC Toolkit: eWIC Hints – Modify Benefit Issuance-Retailor
• eWIC Issuance > Modify Benefit Issuance. • Select “Retailor foods for the current month’s remaining balance
after redemptions,” then Next. • The Retailor screen looks much like the Tailor screen, only this screen
will say how much remains in each category to tailor. In the example below, 22 quarts of milk remain in the client’s benefit balance, so if the client wanted lactose free milk, you could retailor to 11 half-gallons of lactose free milk.
• Save.
TIP: If more than one family member is issued the same food item(s) ask Caregiver how much of remaining item(s) they want to retailor. Example: Two children were each issued 4 gallons 1%/Fat Free Milk (8 gallons in account) and Caregiver redeemed 6 gallons. She wants to change one of the children to Soy Beverage. You need to ask Caregiver if they want to change all remaining milk to Soy or just part of it.
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3 November 2018 eWIC Hints – Modify Benefit Issuance-Retailor
eWIC Toolkit: eWIC Hints – Modify Benefit Issuance-Retailor
Activity Screen Note: You can see how the retailored items appear on the Activity screen (eWIC Issuance < Account < Activity). You can see the original issuance, then items that were redeemed, new items issued through Retailor, and the “debit Item(s)” which are the items taken out of the account before they are retailored.
In the example above, you can see that the family was originally issued 9 gallons 1%/Fat-Free Milk. They purchased (“redeemed”) 1 gallon. When the items were retailored (for only one family member = 5 ½ gallons), you can see how 11 half-gallons of lactose free milk were issued and also how 5 ½ gallons 1%/Fat-Free Milk were “debited.”
4 November 2018 eWIC Hints – Modify Benefit Issuance-Retailor
eWIC Toolkit: eWIC Hints – Modify Benefit Issuance-Retailor
Continue if need to void future issuances: • Click Next to Void Benefits. • Select the reason why you are voiding benefits. • Select the months you want to void. • Answer “Yes” to the question, “Would you like to go to the Assign Food
Package window to assign a new food package?” (Saves you steps!) • Save.
• The Assign Food Package screen automatically appears. Tailor as needed and assign the food packages for desired months (and enter special formula authorization if needed).
• eWIC Issuance > Issue Benefits. Click the months desired to issue benefits, then click the Issue Benefits button.
• The current Benefit Account Balance pops up (aka shopping list). Print and give to client.
TIP: A “benefit period” is not the three months’ of benefits issued at the clinic. See definition below. Food Benefit Month/Period: In the eWIC benefit period description, a client’s benefit month refers to the month with the client’s First Use Date. For example, if a client’s First Use Date is November 13-December 12, it is referred to as the “November benefits.” Even December 1-12 is considered the client’s November benefit month. “Benefit month” and “benefit period” are used interchangeably.
