Curriculum Vitae

Karen Little

Address: 2 Christopher HouseRosewood WayFarnham CommonBucks, SL2 3QE

Date of Birth: 15th March 1966

Telephone No’s: Home: 01753 384364Mobile: 07786 367315

E:mail: karencooper15@sky.com

Personal Profile

I am currently working on various temporary assignments, however, I am looking for a permanent position as a Personal Assistant or Executive Assistant. My previous permanent position was Executive Assistant to Senior Vice President – Corporate Business Development and Senior Director within Corporate Business Development. I am a highly organised, punctual and very reliable person, who communicates well at all levels. I am extremely professional and work with discretion and confidentiality at all times. I am a quick learner with a willingness to learn new software / database packages and additional functions, as well as being an effective work planner and sensitive to time pressures and prioritisation of work. I have several years secretarial and administration experience working in various different industries and environments and therefore have the ability to adapt to change.

Employment History

Eton College, Eton, Windsor – January 2016 to April 2016 (Temporary Assignment)Secretary – Head Master’s Office

Duties included:

• Reporting to Head Master’s Executive Assistant.• Arranging travel, accommodation and visas• Meeting and greeting visitors at all levels.• Organising events and dinner functions, which includes ordering all the catering and

arranging room layout.• Organising and maintaining diaries and making appointments.• Screening telephone calls, enquiries and requests, and handling them when appropriate.• Liaising with parents, outside agencies and other staff.• Ordering and maintaining stationery and office equipment and other office supplies.

• Dealing with incoming mail and outgoing mail.

Ipsen Biopharm Ltd (Pharmaceutical), Slough – September 2007 to December 2015Executive Assistant to SVP – Corporate Business Development, UK Chairman / VP – Alliance Management – February 2012 to December 2015

Duties Included:

Reporting to the UK Chairman / VP – Alliance Management and SVP – Corporate Business Development.

To provide a highly professional and efficient service as an Executive Assistant, using complete discretion and confidentiality with the following duties, which also contained highly sensitive data:

Highly complex diary management, scheduling meetings, including continuous re-scheduling of meetings, both internally and externally.

Organise highly complex travel arrangements including; taxis, accommodation, flights, trains etc and any documents required for travel ie; ESTA and travel itineraries.

Arrange attendance at various international conferences / meetings, including; registration for events, accommodation, travel and B2B meetings.

Organise and attend the Corporate Development Team Training / Seminar, including; sourcing the venue, travel, accommodation, leisure time (normally took place in France) for the whole team.

Raise new supplier requests, raising purchase requisitions for consultants, partners, training and any other ad-hoc requests for PRs for CBD in the UK. Arrange for both purchase requisitions and purchase orders to be approved on behalf of SVP.

Reconcile expense claims and approve the UK team’s expenses on behalf of SVP. Renewal of membership subscriptions. Frequent changes to travel arrangements ie; re-scheduling of flights and Eurostar bookings. Screen e-mails and reply on behalf of SVP as and when required, including acceptance of

meeting invitations, ensuring they do not clash with any other meetings or appointments, and if they do, re-schedule meetings etc., accordingly.

Regular ad-hoc administration duties i.e; printing of documents, scanning and e-mailing documents, creating presentations.

Compiling the department’s monthly reports for the SVP. Maintaining the holiday record on a spreadsheet.

Personal Assistant to UK Chairman & Chief Financial Officer – September 2007 to January 2012

Reason for internal transfer: Restructuring of Accounts department and opening required for an Executive Assistant to the new SVP – Corporate Business Development, which the UK Chairman put me forward for.

Reporting to the UK Chairman and Chief Financial Officer within the Accounts Department. To ensure that the offices of the UK Chairman & Chief Financial Officer, UK were managed in

an efficient and effective manner at all times. Provide all administrative functions for UK Chairman & Chief Financial Officer, UK including

all world-wide travel arrangements, diary management and organisation of meetings.

Undertake all ad-hoc administration (e.g. itineraries, expense reporting & general support) for HR and Accounting personnel.

Monitoring of all contracts processed by Chief Financial Officer, UK and despatching back to sites.

Supervise day-to-day activities of reception and switchboard staff. Provision of training to ensure that a professional and helpful service was maintained at all times. Advanced planning for cover during absence / holidays and liaison with agencies to ensure the unhindered continuation of standards.

Ensure that courier and taxi services are maintained to a high standard. Provide administrative support to the General Manager, Ipsen Ltd and UK Medical Director

in the absence of Secretary. Oversee operation of shuttle bus between office and Slough Station. Maintain a record of

use, via Reception staff. Oversee operation and use of Windsor / Slough coaches (shopping bus). Carry out all required actions in capacity as Secretary to the Site Management Group by

attending meetings and taking Minutes. Act as Secretary to the Ipsen Sports & Social Club and organise regular staff events. Liaise with internal staff and external contacts, both in the UK and France to help maintain a

smooth flow of communication on behalf of the UK Chairman and Chief Financial Officer, UK. Ad-hoc emergency administration support to the Travel Manager. Act as emergency travel

approver and liaise with Egencia where appropriate.

Lee Cooper Group Ltd (Retail), Slough - October 2006 to September 2007 Office Manager / Executive Assistant

Reason for leaving: I was looking to focus my career on working at Executive / Director / Senior Management level.

General description of role:

Reporting to the Chief Financial Officer, providing a range of secretarial and administration support, and on occasion, to key members of his department, including the in-house Legal Counsel and Group Financial Controller. Assistance is also required by the accounts department with invoice queries. Managing the Slough office building. Some support of other executives required on an ad-hoc basis.

Duties Included:

Supporting the CFO with secretarial and administration duties such as; diary management, arranging meetings, filtering calls, document scanning, e-mailing scanned documents, copying, binding etc.

Supporting the in-house Legal Counsel with some secretarial and administration duties. Responsible for managing the Slough office facilities from buying kitchen supplies to

ordering office stationery. Manage and co-ordinate all site-related contracts including; breakdown of equipment ie;

building maintenance, both internal and external, together with office machinery, cleaning services and couriers etc.

Responsible for managing Reception, and on occasion, providing switchboard cover, including carrying out the duties of the Receptionist.

Approving decisions, requests expenditure and recommendations on behalf of senior members of staff in their absence.

Co-ordination of Fire, Health & Safety requirements. Co-ordination of accommodation & travel arrangements for the CFO, as well as other

members of staff. Responsible for countersigning / authorising invoices for payment. Communication on a daily basis with all departments.

AMEC Group Ltd (Construction), Langley – May 2001 to September 2006SHE Co-ordinator - July 2005 to September 2006

Reason for leaving: Redundancy due to company relocation to Staffordshire.

Duties Included:

Reporting to the Southern Region SHE Manager / Divisional SHE Manager in the Health, Safety and Environmental Department.

Receiving accident / incident reports and entering the information onto the AID Database. Contact with all Project Managers / SHE Advisors in relation to accidents / incidents that

occurred on site. Collating all the monthly man-hours and accident statistics from all divisional project SHE

Advisors. Logging information onto the AID Database and entering into a monthly spreadsheet and forwarding to the Process Support Team at the regional office.

Receiving and collating the Health & Safety Board Reports from various projects and compiling data into one monthly report for the Divisional SHE Manager.

Running various accident / incident / man-hour statistical reports from the database to create other reports.

Producing reports for other departments that are required on an ad-hoc basis. Visiting various project construction sites. Other ad-hoc administrative duties when required.

Senior Secretary – May 2001 to June 2005

Reason for internal transfer: Due to redundancy I took the option of transferring to the Health & Safety Department.

Duties included:

Reporting to the Regional Procurement Manager within the Procurement Department. Opening and distributing the departments post. Typing of letters and other correspondence. Copying and sending out sub-contracts. Upon return of the sub-contracts, exporting them

for payment and liaising with the Legal Department. Raising purchase orders for other departments as and when required. Sending out pre-qualification questionnaires to sub-contractors. Once returned and

assessed by a Health & Safety Manager, entering the questionnaire scores on to the database.

Entering and updating suppliers and sub-contractors details on to the database.

Sending out site performance reports and entering the relevant information on to the database twice yearly.

Liaising with sub-contractors and suppliers in order to obtain quotations for tenders being worked on.

Responsibility for diary management of Regional Managers and department head, booking meeting rooms and recording staff holiday and sickness.

Arrange all travel and accommodation requirements for the whole of Southern Civils Department.

Acal Auriema Ltd (Refrigeration & Air Conditioning), Slough – September 1994 to May 2001Divisional Secretary / Marketing Secretary – June 1998 to May 2001

Reason for leaving: Redundancy due to company relocation to Hampshire.

Duties included:

Reporting to the General Manager & Distributor Manager within the Refrigeration & Air Conditioning Division.

General typing duties – letters, memos, faxes etc. Amending and typing price lists. Typing of sales figures and reports.

Sending out literature and price lists. Replying to customer sales leads and enquiries. Checking and sending of e-mails. Maintaining existing and new contracts. Setting up customer discounts. Arranging travel and accommodation. Responsible for diary management, recording staff holidays and sickness within the division. Printing monthly sales reports and raising monthly credit note summary reports. Provide cover for Sales Administrators, which included order processing etc., (as per the

position of Export Sales Administrator – below).

Export Sales Administrator – September 1994 to June 1998

Reason for internal transfer: Promotion.

Duties included: Reporting to the Distributor Manager within the Refrigeration & Air Conditioning Division. Responsible for the export customers, which involved regular communication with them by

telephone and / or fax. Processing all export orders. Sending out quotations. Resolving customer queries. Raising

customer credits. Also involved with the home / UK customers. Processing quotations, orders and dealing

with queries. Typing of any correspondence relating to both export and home customers. Sending out literature and price lists.

Education & Qualifications

January 2006 - DSE Assessment

November 2006 - IOSH Managing SafelyOctober 2005 - First Aid at WorkOctober 2011 - First Aid at Work

September 1982 - Buckinghamshire College of Further Education:July 1984 Typing RSA 1 & RSA 2, Pitman 2000 Shorthand, English Language, RSA 1 &

RSA 2, Business Studies (Secretarial Course).

September 1978 - Beaconsfield Secondary School:July 1982 Business Studies, Typing, English Language, Human Biology.

Other Skills & Achievements

Highly computer literate, knowledge of the following programmes & packages:

Microsoft Office programmesOutlookLotus NotesKerridgeSPRintSAPEgencia Travel System (Expedia Group)ExpenSys Expense SystemiSamsSharepointLync

References are available upon request.