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S U C C E S S S T O R Y
Hitachi Data Systems
Karnataka Bank Limited
INDUSTRY Banking
SOLUTIONS BusinessContinuityandReplication(ThreeDataCenter),EnterprisePlatform
Hardware —HitachiUniversalStoragePlatform®V(Sun9990V) Software—HitachiIn-SystemReplicationsoftwarebundle(includes
HitachiShadowImage®HeterogeneousReplicationandHitachiCopy-on-WriteSnapshotsoftware);HitachiVirtualPartitionManagerandHitachiTuningManagersoftware
“Our banking environment
requires real time access to
information with no room for
data loss. We chose Hitachi
Universal Storage Platform V
storage systems because they
provided us with enterprise-class
functionality and data availability,
which resonated with our
business mission and provided
the reliability we required for
business continuity.”Anantha KrishnaChairmanKarnataka Bank Limited
S U C C E S S S T O R Y
Karnataka Bank Sees Complete Data Availability and Improved Daily Banking Processes with Hitachi Storage
KarnatakaBankhadadisasterrecoveryplaninplace,asspecified
bytheReserveBankofIndia,buttheprocesstookaboutthreeto
fourhourstocomplete.ThebankturnedtoHitachiDataSystems
forafastersolution:athreewaydisasterrecoverysystemto
ensurezerodatalossandaconsolidatedstorageenvironment.
Thebankhasnowseena20percentincreaseinitscorebanking
systemperformance,simplifiedstoragemanagementandhigh
availabilityofdata.
Thebankalsowantedtousesomeofitsexistingstorageequipment,andwantedanewsystemthatwouldbeabletoexploitthepotentialofthisequipmentaswell.
A Three Way Solution for Rapid and Effective Disaster RecoveryKarnatakaBankevaluatedthesolutionsfromEMCandIBM,aswellasHitachiDataSystemsforprice,supportquality,perfor-mance,manageability,highavailabilityandreliability.“WechosetheHitachiDataSystemssolutionastheyweresuperiortoothersolutionstechnocommercially,”saysAssistantGeneralManageratKarnatakaBank,AnanthaPadmanabhaUpadhya.SunMicrosystemswasthepartnerofHitachiDataSystemsinthisexercise.
KarnatakaBankconsolidateditsstorageinfrastructureandimplementedaHitachitieredstoragesolutionthatprovidesathreewaydisasterrecoverysystemtoensurezerodataloss.Thebank’smainopera-tionsarenowrunfromadatacenterinBangalore.Forthedisasterrecoveryplan,anearlinedatacenterhasbeenestablished.Thisoperatesinasynchronousmodewiththemaindatacenter,whichmeansalltransactionsthathappenarestoredinthemaindatacenteraswellasthenearlineoneatthesametime.Aremotedatacenterinadifferentcityrunsinanasynchronousmode.Thisthreedatacenteroperationworksinsuchawaythattherecanbenodatalossintheeventofadisaster.Ifthemaindatacentergoesdown,thenearlinedatacenter,whichisalwaysonstandby,
KarnatakaBankLimited,oneoftheleadingcommercialbanksinIndia,wasfoundedin1924inthecoastaltownofManglaoreinsouthernIndia.Theorganizationservesmorethanfivemillioncustomersthroughanationalnetworkof447branchesspreadacross19statesandtwounionterritories.Thebankhasmorethan4900employees.
Business ProblemKarnatakaBankrunsvariouscriticalapplications,suchasOracle,FinacleandMicrosoft®SQLServer®,whichmadethedisasterrecoveryprocessverytediousandtime-consuming.Thebank’sdisasterrecoverydrillinitiation,whichhandledthehandovertothedisastersite,applicationbyapplication,withseparateprocesses,tookthreetofourhourstocomplete.
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Seekingadisasterrecoveryplanthatwouldbesimplerandfastertoexecute,KarnatakaBanklookedforacentralizedapproach,notanapplication-wiseexecu-tion,whichalsohadtoensurezerodataloss.Italsowantedastorageanddisasterrecoveryinfrastructurethatwouldworkforthenextfiveyears,withoutrequiringfreshinvestmentsinbetween.Thesystemhadtodeliverhighperformanceaswellasbecompletelyscalabletosupportthebank’sgrowthovertheyears.
Withitsexistinginfrastructureofdistribut-edsilosofstorage,KarnatakaBankfacedchallengesthataffectedservicedeliverylevels.Backupsofaday’stransactionwouldrenderthebank'sdatabaseunavail-ableforfourhours.Therestoreprocesswouldalsotakeaslong.
”We chose the Hitachi solution as it was superior to other solutions techno commercially.” Anantha Padmanabha UpadhyayAssistant General ManagerKarnataka Bank Limited
S U C C E S S S T O R Y
takesover.Thisalsostartsasynchingofdatawiththeremotecenter.Thebankcontinuestooperatewithoutmissingabeat,butallthedatatransmissionhappensfromtheremotedatacenter.
Bybuildinginredundanciesateverylevelthesystemhasbeenplannedsuchthatthereisnosinglepointoffailure.Thebankwillcontinuetofunctioneveniffailureoccursinanyequipmentanywhere.
Theconnectivitytothedatacentersispro-videdbyBharatSancharNigamLimited(BSNL).KarnatakaBankisthefirstbanktousepublicinfrastructurefordisasterrecoveryactivities.Theentireprojectwascompletedwithinthreemonthsandsawasmoothimplementation.
Hitachi Data Systems Consolidates the Storage SetupThesolutionusedarangeofHitachi(re-brandedbySun)hardwareandsoftwareforthedisasterrecoveryandstoragesetup.
EachofthethreedatacentersareequippedwiththeHitachiUniversalStoragePlatform®V(Sun9990V).WiththeUniversalStoragePlatformV,theKarnatakaBankgetsahighperformanceandscalablesolutionthatintegratesstor-agevirtualization,dynamicprovisioningandlogicalpartitioningfeatures.
HitachiUniversalReplicatorsoftwareisusedtoreplicatedataeffectivelyamongthethreedatacenterlocations.Dataisreplicatedbetweenthebank’sprimaryandnearlinesitesusingsynchronousreplica-tion,andbetweenitsnearlineanddisasterrecoverysitesasynchronously.Withitsabilitytoasynchronouslyreplicateoveranydistanceinaheterogeneousenviron-mentandmultipleapplications,UniversalReplicatorsoftwarehelpsthebanksignifi-cantlylowerthecacheandresourcecon-sumptionofitsprimarystoragesystem.Inaddition,thedeltaresynchfeature,whencoupledwiththreedatacentermultihopsupport,providesthebankwiththemostconcurrentmultisitereplicationcapabilityandenhanceddataprotectionavailable.
ThebankusestheHitachiIn-SystemReplicationsoftwarebundle(includingHitachiShadowImage®HeterogeneousReplicationandHitachiCopy-on-Writesoftware)forhighspeed,nondisruptivelocalmirroring.TheprocessrapidlycreatesmultiplecopiesofcriticalbankdatawithintheUniversalStoragePlatformsthatcanbequicklyrecoveredintheeventofdisas-terordatacorruption.
Inaddition,HitachiVirtualPartitionManagersoftwareenablesthelogicalpar-titioningofports,cacheanddiskcapacity
ontheUniversalStoragePlatforms,whileHitachiTuningManagersoftwarehelpsthebankmanagethestoragenetworkresources.Thismaximizesstorageutiliza-tionandimprovesstorageperformanceandcapacitymanagement,resultinginreducedtotalcostofownership.
BenefitsAccordingtoKarnatakaBankChairmanAnanthaKrishna,“Ourbankingenviron-mentrequiresrealtimeaccesstoinforma-tionwithnoroomfordataloss.WechoseHitachiUniversalStoragePlatformVstoragesystemsbecausetheyprovideduswithenterprise-classfunctionalityanddataavailability,whichresonatedwithourbusi-nessmissionandprovidedthereliabilitywerequiredforbusinesscontinuity.”Thebankhasseenbenefitsthatstartfromzerodatalosstoimprovementsindailyfunctioningofthebank,including:
■■ 100 percent data availability with zero data loss. Withathreewaydisasterre-coverysetup,redundanciesbuiltineverylevelanduseofreplicationsoftwarethatensureshighspeeddatareplication,thebanknowhasadisasterrecoverysetupthatensureszerodataloss.
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S U C C E S S S T O R Y
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© Hitachi Data Systems Corporation 2010. All Rights Reserved. SS-183-C DG April 2010
■■ Ensured long distance data recovery. Despiteremoteoperationsandworkinginmulitpleapplications,thebanknowhasasystemthatensuresthatdatacanberecoveredquickly,withminimalornodowntime.
■■ Significant reduction in disaster recovery initiation time.Fromanexist-ingdisasterrecoveryinitiationtimeofthreetofourhoursfollowingatediousprocess,adisasterrecoverydrillnowkicksoffinjust15minutes,withallap-plicationsanddatabeingmadeavailableinthisspan.Thisplanensuresthatworkisnotdisrupted,andusersdon’tevencometoknowthattherehasbeenasystemchange.
■■ Meeting storage and recovery goals.WiththeHitachisolution-baseddisasterrecoverysysteminplace,thebankhasmetitsrecoverypointobjectiveofhavingzerodataloss,andrecoverytimeobjec-tiveofunder30minutes.
■■ 20 percent increase in performance.Thebankhasseenasignificantincreaseinperformanceinitscorebankingenvironmentbecauseofthereplicationofdatahappeningsynchronously.Thisisdespitethefactthatsynchronousdatareplicationrequirestheactionofstoringtotwoplacessimultaneously,whichmeansalongerprocesstime.
■■ Faster backups, lower downtime.Backupsintheearlierdistributedstorageenvironmentusedtotakefourhours.Nowbackupshappenin15minutes,thusleadingtoalmostnodowntime.
■■ Simplified management.Withacen-tralizedreplicationofdatahappeningatthestoragelevelratherthantheexistingmodeofreplicationattheapplicationlevel,storagemanagementhasbecomesimpleatthebank.
■■ Investment protection.LeveragingtheintegratedvirtualizationfeatureoftheUniversalStoragePlatformV,KarnatakaBankhasimprovedtheutilizationandflexibilityofitslegacysystemsbyag-gregatingamixofinternalandexternalstoragesystemsintoasingle,flexible,virtualpool.Thisensuresthatsomeoftheirexistinginfrastructurehasbeenputtogreatuseinthenewsystem.
