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DearAMPELMANNcustomer,Thankyouforchoosingourproducts!ItoftenoccursthatcomputerswithKasperskyInternetSecurity2016AntivirusgetpaymenterrorsinourWebshop.Withthisshortguide,wewouldliketoshowyouhowyoucanavoidthiserrorbymodifyingyoursettingsinordertocompleteyouronlinepaymentintheAMPELMANNWebshop.
a. OpenKasperksyInternetSecuritymainwindowbydouble-clickingonitsicononthe
notificationareaofyourtaskbarorthedesktopshortcutonyourmaincomputerscreen.b. OpenSettingsbyclickingonthegearsymbolattheleftdowncorner.(seepicture1)
Picture1:KasperskyInternetSecurity-Mainwindow
c. ChoosetheProtectionsectionontheleft.d. ScrolldowntherightframeandturnofftheFirewallandSafeMoneyswitches.
(seepicture2)
Clickhere
Picture2:KasperskyInternetSecurity-Settings
OnceyouarereadywithyouronlineorderyoucanchangethesettingsofKasperskyInternetSecuritybacktopreviousbygoingthroughthea-dstepsagain.Incaseyoustillexperiencedifficultieswithyourorder,pleasedonothesitatetocontactusviaemailwebshop@ampelmann.deorphone+493044048801.