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Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford [email protected]

Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford [email protected]

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Page 1: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Keeping Service User Involvement in Research Honest

Dr Hugh McLaughlin

University of [email protected]

Page 2: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Levels of Involvement

Tokenism

Consultation

Collaboration

Service User Controlled

Profile required

Page 3: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Claimed benefits for research

Common languageIdentify questions overlooked, prioritizingUser-friendliness of toolsRange and quality of data enhanced YP raise issues with other young people they would not raise with an adultSelf-esteem, confidence and employabilityEnergyPresentation of results

Page 4: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Before the Research Begins

Whose idea was it?

Recruitment –same old suspects?

Informing-for-consent

Training

Safeguarding

Morally active researcher

Over promising

Reward and recognition

Page 5: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Issues During the Research

Support needs of service users

Confidentiality

Researcher discomfort

Identity- Service user co-researcher or co- researcher who is also a service user

Page 6: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Knowledge Claims

• Favours qualitative• ‘No research about

us without us’• Standpoint position• Service user peers• Same or different

criteria of validity• Experience plus

research tools

Page 7: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Conclusions

Inadequate attentionOutcomes not just processLess rhetoric more critical analysisNeither underclaim nor overclaimKeep service user involvement in research honest

Page 8: Keeping Service User Involvement in Research Honest Dr Hugh McLaughlin University of Salford h.mclaughlin@salford.ac.uk

Final thoughts

If we accept that differing types of Knowledge and expertise contribute to a full understanding , then no one has privilged ‘insider’ knowledge, but everyone has differing knowledge from which everybody can learn. Herein lies the nub of the issue. Nolan et al. 2007:190