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CONFIDENTIAL DOCUMENT
IF YOU ARE SERIOUS ABOUT KNOWING WHAT IS GOING ON IN YOUR BUSINESS, THEN KEKANA INVESTIGATIONS IS THE
COMPANY TO TAKE YOU INTO THE FUTURE
OUR SUCCESS HAS EVERYTHING TO DO WITH OUR PERSONAL SERVICE
Service Excellence Through Commitment
KEKANA
PROTECTION
SERVICES
INDEX
1. INTRODUCTION
2. MISSION STATEMENT
3. VISION STATEMENT
4. BUSINESS WILL
5. SERVICES
6. AFFILIATIONS
7. GROUP REFERENCES
8. CONCLUSION
9. COMPANY DETAILS
10. ATTACHMENTS
Service Excellence Through Commitment
KEKANA
PROTECTION
SERVICES
WELCOMING LETTERRACHEL KEKANA & MORNE ERASMUS
On behalf of my staff and management, I’d like to welcome you to our dynamic and exciting company portfolio.
Since conception, our company has grown from strength to strength. As we have promised from the beginning, and have proven with our highly successful track record and commitment to Service Delivery, we now face a much-anticipated new era of expansion at Kekana Investigation Services.
As the investigation industry demands growth, our division was opened to ensure the integrity of own staff and assisting our current client base with all criminal matters pertaining to their business.
This division is operated individually and consults with all internal heads of departments on a regular basis. The infiltration of our undercover operatives in our current client base has led us to spread our wings to the outside of our current clients.
We strive in giving our customers the results of a professional investigation service.
Yours TrulyIn Safety & Security
------------------------ --------------------------RACHEL KEKANA MORNE ERASMUS
Service Excellence Through Commitment
INTRODUCTION
Kekana Protection Services Investigations division was formed in 2000 as a result of the increasing demand from the Private Sector.
The division was formed through the rapid expansion of the guarding division in ensuring the group’s employees integrity and service commitment within the organisation.
Our growth and success can be attributed to the expertise and commitment of our experienced Team that works as an independent division within the organisation, with a reputation for results. We have continued to service our increasing client base on a national basis, in applying our winning formula in providing a cost effective and tailored client specific solution, whereby we continue to lead the industry.
Whatever the circumstances, Kekana Investigations Services has the experience and infrastructure to meet your specific need and provide the appropriate measures in solving the problem.
Our Pro-Active approach towards our current client base and fostered relationships Which go far beyond the industry norm is what sets us apart from our competitors .
Service Excellence Through Commitment
SERVICE EXCELLENCE THROUGH COMMITMENT
MISSION STATEMENT
To be the leading results driven Private Investigations Agency in the industry, by maintaining the
highest levels of integrity, professionalism, efficiency and
ServiceExcellence, which ultimately culminates into a customised Client specific investigations
solution of value to our clients.
Service Excellence Through Commitment
KEKANA
PROTECTION
SERVICES
VISION STATEMENT
To supply our client base with a Holistick approach in creatingawareness towards the Private
Investigations Sector of the benefits
of a pro-active approach towardscrimes such as theft, fraud,
pilferageand sabotage by utilising our
proven expertise and technologyto combat these challenges in
their organisations.
Service Excellence Through Commitment
KEKANA
PROTECTION
SERVICES
BUSINESS WILL
Act ethically at all times taking the reasonable interests of all investorsand clients into account.
Ensures that the individuals and entities working for Kekana will beAccountable for their conduct, be conducted in a manner that is fair, and inParticular does not mislead anyone or misrepresent our products that our services offer.
SERVICES OFFERED
1. UNDERCOVER OPERATIVES
2. ACCIDENT INVESTIGATION
3. PERSONAL INJURY INVESTIGATIONS
4. SECURITY SURVEYS
5. CORPORATE INVESTIGATIONS
6. SURVEILLANCE INVESTIGATIONS
7. INFIDELITY INVESTIGATIONS
8. BUGGING AND DE-BUGGING
9. DOCUMENTATIONS PRINTOUT
Service Excellence Through Commitment
MEMBERS OF THE FOLLOWING:
Service Excellence Through Commitment
GROUP REFERENCES
CONCLUSION
Our policy has spoken for itself, there has been no reason for us to dought that through our client’s response that we
are achievingSERVICES EXCELLENCE THROUGH COMMITMENT
This policy will stay with us as long as there is a demand forPrivate investigations in South Africa.
Our Management on all levels to our staff have this conviction, which sets out their standards of quality service
delivery to our clients.
As long as you, the client, are serious about the safety and security of your peronnel and assets, Kekana Investigations will be the investigations company to ensure that we deliver
the protection and peace of mind to you.
Service Excellence Through Commitment
COMPANY DETAILS
PHYSICAL ADDRESSPHYSICAL ADDRESS POSTAL ADDRESSPOSTAL ADDRESS
1-3 Driman Lane P.O Box 55145Mayville Marine Parade4001 4074Durban DurbanKwa-Zulu Natal Kwa-Zulu Natal
CONTACT DETAILSCONTACT DETAILS::
Telephone Number : +27 31 209 6766 (24 Hr)
Fax Number : +27 31 209 9659
E-Mail :[email protected]
Morne Erasmus : +27 71 421 6980
Rachel Kekana : +27 82 783 0471
Thulani Zigana : +27 84 477 8319
Service Excellence Through Commitment
