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ASTROTURF, SOCKPUPPETS & FLOGS: A BRIEF HISTORY OF FAKES & FOOLS ASS’N OF THE BAR, CITY OF NEW YORK, KEN DREIFACH, [email protected] ZWILLGEN, PLLC APRIL 30, 2013 Ken Dreifach ZwillGen, PLLC [email protected]

Ken Dreifach ZwillGen , PLLC ken@zwillgen

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Astroturf, Sockpuppets & Flogs: A Brief History of Fakes & Fools Ass’n of the Bar, City of New York, Ken Dreifach, [email protected] ZwillGen , PLLC April 30, 2013. Ken Dreifach ZwillGen , PLLC [email protected]. Sockpuppets , Astroturf & Flogs: An Introduction. Background - PowerPoint PPT Presentation

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Page 1: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

ASTROTURF, SOCKPUPPETS & FLOGS: A BRIEF HISTORY OF FAKES & FOOLS

ASS’N OF THE BAR, CITY OF NEW YORK, KEN DREIFACH, [email protected]

ZWILLGEN, PLLCAPRIL 30, 2013

Ken Dreifach

ZwillGen, PLLC

[email protected]

Page 2: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Sockpuppets, Astroturf & Flogs: An Introduction

Background What are these things?

“Astroturfing” = fake grass(roots) Reviews, posts,

“Sockpuppet” = fake online identity “Flog” = fake blog (undisclosed sponsor)

Purpose: Create buzz, viral marketing, influence decision-makers

Page 3: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Does is really matter (& Isn’t the Internet fake anyway . . . ?

These devices mimic influential groups: Consumers Peers Journalists

Page 4: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

A Brief History of Astroturfing . . . Cassius “Astroturfs” Brutus:

I will this night,In several hands, in at his

windows throw,As if they came from several

citizens, writings . . .

Page 5: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Walt Whitman reviews Walt Whitman circa 1855

=

Leaves of Grass - - reviewed by Anonymous

“as if all the sounds of earth and hell were tumbled promiscuously together”

Page 6: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Political Sockpuppetry

Lloyd Bentsen:  “A fellow from Texas can tell the difference between grass roots and Astroturf . . . this is generated mail.” Discussing mail supporting insurance

cmpanies, 1985.

Page 7: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

WHO’S ASTROTURFING

NOW?

Page 8: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Book and Product Reviews “The Best Book Reviews Money Can

Buy,” NY Times (August 26, 2012) Gettingbookreviews.com: $499 = 20 reviews $999 = 50 reviews

April 2013: Samsung apologizes for posting fake (negative) reviews of HTC devices Hired students to do it

Page 9: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Political Sockpuppetry

Former SF Mayor Newsom’s Chief of Staff Disguised blogs, posts “It was fun -- it's [the Internet is] where

people are having fun." But "there's probably a different standard for me.“

Russian youth group Nashi – payments to bloggers, journalists and others online to flatter Putin and discredit rivals.

Page 10: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Flogging Across America

“Wal-Marting across America” Blog (2006) Laura & Jim in an RV, staying in Wal-Mart

lots Failed to Disclose Wal-Mart sponsorship

Page 11: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Whitman to Wal-Mart: Why Now?

Social Media Viral, crowd-sourced

Big Data “influencers” (and cheap labor) are cheap

and easy to find Need for online monetization

Entertainment is consumed online Ad dollars & techniques are still catching up Online ad models are still evolving

Page 12: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Whitman to Wal-Mart: Why Now?

Social Media Viral, crowd-sourced

Big Data “influencers” (and cheap labor) are cheap

and easy to find Need for online monetization

Entertainment is consumed online Ad dollars & techniques are still catching up Online ad models are still evolving

Page 13: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

What Laws Apply?

FTC and deceptive practice laws Ethics Standards

Advertising Journalism WOMMA

The law of public opinion

Page 14: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Advertorials & Journalistic Ethics

Page 15: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

Advertorials & Journalistic Ethics

“Sponsor Content”

Page 16: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

The Critics . . .

SPONSORED: The Taliban Is A Vibrant And Thriving Political MovementNEWS • News • ISSUE 49•03 • Jan 15, 2013

Page 17: Ken Dreifach ZwillGen , PLLC  ken@zwillgen

On the Other Hand . . .