Kenan Case Study

Case Study 1Diksha IP Makes A Difference With A Top Tier Telecom Operator

Diksha IP deployed

MajorEuropean

Telecom

Challenges

1. Increased Activity in Development, Testing and Billing Operations

2. Migration of 13 billing Instances in separate legacy systems

Collaborated with Diksha

Technology & People UAT, Migration, Post-Migration Support, Go-live Support, Configuration, Integration, Testing, PMO, API Development

Managing Services

Provision of innovative solutions & implementation of best practices

Entire billing operation was automated and time reduced by 58% from 48 hours to 28 hours. One-touch Billing provides a self-healing mechanism to ensure optimized billing and importantly the ‘knowledge’ is retained in the system

Diksha IP helped remove redundancies within the system that were causing delays and provided critical billing data on-the-fly to business through a secure and an easy-to-use web interface

Implementation of One-touch billing, on-the-fly reports

& pre-bill

Successful Migration

Single billing Platform

Outcome