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Kerio Operator Just point and click. Talk about easy.

Kerio Operator Overview

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Page 1: Kerio Operator Overview

Kerio OperatorJust point and click. Talk about easy.

Page 2: Kerio Operator Overview

IP-PBX based on Asterisk

Distributed as a Virtual or Software Appliance

Managed entirely through an intuitive, Web-based Administration interface

Deployed behind a SIP provider, or directly connected to the telephone network

Kerio OperatorJust point and click. Talk about easy.

Page 3: Kerio Operator Overview

Operator for the Customer

Customer problem:

Traditional analog PBX systems are costly

Operator solutions:

Softphone/Smartphone integration reduces the need for desktop phones

VoIP works over IP / Internet (no phone line required)

Kerio MyPhone interface allows simple controls to be quickly managed by end users

Page 4: Kerio Operator Overview

Operator for the Customer

Customer problem:

Traditional analog PBX systems do not easily support mobility

Operator solutions:

Softphone integration with Smartphones makes office extensions mobile

Kerio MyPhone interface allows call forwarding for non-Smartphones

Page 5: Kerio Operator Overview

Operator for the Customer

Customer problem:

Traditional analog PBX systems require significant time for administrators to implement complex changes

Operator solutions:

Changes can be made remotely using the web-based admin tool

Customer doesn’t have to wait for IT admin to make changes on-site

Page 6: Kerio Operator Overview

Operator for the Customer

Customer problem:

Traditional analog PBX systems lack integration with other services and applications

Operator solutions:

Voicemail to email synchronization with Kerio Connect

Voicemail to email forwarding with other email servers

Users can be linked with Active Directory

Page 7: Kerio Operator Overview

Operator for IT Admins

IT Admin problem:

Traditional analog PBX systems are complicated and lack intuitive administration tools

Operator solutions:

Embedded OS for easy deployment

Intuitive ‘Kerio-style’ web-based administration

Auto-provisioning for popular desktop phones

Page 8: Kerio Operator Overview

Operator for IT Admins

IT Admin problem:

Traditional analog PBX systems require on-site maintenance

Operator solutions:

Web-based admin interface provides full remote administration

Quickly satisfy customer change requests (e.g. updating menus, adding extensions…)

Page 9: Kerio Operator Overview

Operator for IT Admins

IT Admin problem:

Traditional analog PBX systems lack reporting tools

Operator solutions:

Real-time call, conference, and queue status reporting

System health view reports CPU/RAM/Storage usage

Call history

Call recording

Page 10: Kerio Operator Overview

Deployment ScenariosUsing a SIP provider

Page 11: Kerio Operator Overview

Deployment ScenariosUsing a Digium Card with a T1 provider

Page 12: Kerio Operator Overview

Kerio Operator – features

Web administration• Easy administration in

your favorite browser• The same look as in

other Kerio products

MyPhone (user interface)• Manage voice mails• Manage forwarding• Direct dial and call log

Page 13: Kerio Operator Overview

Kerio Operator – features

Connecting to the outside world• SIP provider support• ISDN, T1/E1 Digium card support• Easy to set inbound and outbound dialing rules

Page 14: Kerio Operator Overview

Kerio Operator – features

Voicemail integration with Kerio Connect• Messages forwarded to Inbox with WAV file• Synchronization of listen/read/delete status• Forwarding for other non-Kerio Connect email servers

Page 15: Kerio Operator Overview

Kerio Operator – features

Automatic phone provisioning• Detecting and autoconfiguring connected HW phone• Assigning extension number(s)• Currently supported: Cisco, Linksys and Snom• Other phones can be configured manually

Page 16: Kerio Operator Overview

Kerio Operator – features

Call conferencing• Virtual conference rooms• Access covered by PIN• Can be limited amount of attendees

Ring groups• One number for more extensions/users• Optional fall back to another number

Page 17: Kerio Operator Overview

Kerio Operator – features

Automated Attendant with optional scheduling• Customizable audio menus• Easy to manage using GUI• Specify time conditions

Page 18: Kerio Operator Overview

Kerio Operator – features

Call queues• Flexible announcements to agents• Call recording• Fixed or dynamic agents• Music on hold• Queue strategies

Page 19: Kerio Operator Overview

• 1 Ghz processor

• 512 GB Ram

• 8 GB storage

Kerio OperatorSystem Requirements

Page 20: Kerio Operator Overview

Kerio OperatorSupported Phones

Page 21: Kerio Operator Overview
Page 22: Kerio Operator Overview