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CAT
ALY
ST P
AP
ER
201
3 S
US
TAIN
AB
ILIT
Y R
EP
OR
T
LIGHTER IS BETTER
KEY FACTS AND FIGURES 01
MESSAGE FROM THE PRESIDENT + CEO 04
PEOPLE 16
PAPER 28
PERFORMANCE 32
THE RESULTS: ENVIRONMENTAL DATA 41
REGULATORY COMPLIANCE 48
GRI INDEX 50
Headquartered in Richmond, British Columbia (B.C.), Catalyst Paper employs 1,611 people and operates three mills and a distribution facility on Canada’s Pacific coast. Our combined annual production capacity of 1.5 million tonnes meets the needs of customers, including retailers, publishers, commercial printers, and manufacturers who use our pulp, in North America, Latin America, the Pacific Rim and Europe.
We have earned a reputation for environmental stewardship based on our commitment to certified fibre sourcing, manufacturing efficiency, verified chain of custody and environmentally responsible paper operations. A public company, Catalyst’s shares trade on the Toronto Stock Exchange (TSX) under the symbol CYT.
PAPER FACTSinside pages of report (120.3 g)
INPUTS
Raw Fibre (g) 113
% certified sources 100
Filler (g) 45
Water (L) 9.1
Work (person secs) 1.3
Energy (Cal) 664
% renewable 91
EMISSIONS
Greenhouse Gas (g) 11 *
Air Particulate (mg) 2.9
Effluent BOD (mg) 58
Solid Waste (cm3) 10
* Offset to zero
Production Notes
The inside pages of this report are printed on Ascent Gloss Sage, Catalyst’s new coated three grade, produced at the Port Alberni mill. Ascent is our highest quality coated paper grade. Its brightness, superior opacity and excellent printability make it ideal for magazine, catalogue, high-end insert, commercial and direct mail print applications printed on heatset offset presses.
Catalyst’s coated products are available under our Sage program, meaning they are certified (Programme for the Endorsement of Forest Certification) as containing 100% fibre from sustainably managed forests, that there were no net carbon emissions during their manufacture, and that detailed mill-level environmental performance data are available via GreenBlue’s Environmental Paper Assessment Tool (EPAT). We also contribute $1 for every tonne of Sage product sold to support our partner initiatives.
The Paper Facts label identifies the inputs and emissions associated with this specific grade of paper calculated on a per-report basis. Catalyst customers can use the online Paper Calculator at http://catalystpaper.com/calculator to identify inputs and emissions associated with their own purchases and to compare them to typical North American paper products.
This report was printed with inks that are formulated to contain plant-derived materials, and that comply with North American toxics-in-packaging legislation for heavy metal content.
Catalyst Paper Corporation2nd Floor, 3600 Lysander Lane
Richmond, B.C. V7B 1C3604-247-4400
www.catalystpaper.com
READ MORE ONLINE ABOUT OUR COMPANY
catalystpaper.com/about/our-facilities
Our manufacturing facilities have long histories and are economic
drivers in the coastal communities where they are located.
CAT
ALY
ST P
AP
ER
201
3 S
US
TAIN
AB
ILIT
Y R
EP
OR
T
LIGHTER IS BETTER
KEY FACTS AND FIGURES 01
MESSAGE FROM THE PRESIDENT + CEO 04
PEOPLE 16
PAPER 28
PERFORMANCE 32
THE RESULTS: ENVIRONMENTAL DATA 41
REGULATORY COMPLIANCE 48
GRI INDEX 50
Headquartered in Richmond, British Columbia (B.C.), Catalyst Paper employs 1,611 people and operates three mills and a distribution facility on Canada’s Pacific coast. Our combined annual production capacity of 1.5 million tonnes meets the needs of customers, including retailers, publishers, commercial printers, and manufacturers who use our pulp, in North America, Latin America, the Pacific Rim and Europe.
We have earned a reputation for environmental stewardship based on our commitment to certified fibre sourcing, manufacturing efficiency, verified chain of custody and environmentally responsible paper operations. A public company, Catalyst’s shares trade on the Toronto Stock Exchange (TSX) under the symbol CYT.
PAPER FACTSinside pages of report (120.3 g)
INPUTS
Raw Fibre (g) 113
% certified sources 100
Filler (g) 45
Water (L) 9.1
Work (person secs) 1.3
Energy (Cal) 664
% renewable 91
EMISSIONS
Greenhouse Gas (g) 11 *
Air Particulate (mg) 2.9
Effluent BOD (mg) 58
Solid Waste (cm3) 10
* Offset to zero
Production Notes
The inside pages of this report are printed on Ascent Gloss Sage, Catalyst’s new coated three grade, produced at the Port Alberni mill. Ascent is our highest quality coated paper grade. Its brightness, superior opacity and excellent printability make it ideal for magazine, catalogue, high-end insert, commercial and direct mail print applications printed on heatset offset presses.
Catalyst’s coated products are available under our Sage program, meaning they are certified (Programme for the Endorsement of Forest Certification) as containing 100% fibre from sustainably managed forests, that there were no net carbon emissions during their manufacture, and that detailed mill-level environmental performance data are available via GreenBlue’s Environmental Paper Assessment Tool (EPAT). We also contribute $1 for every tonne of Sage product sold to support our partner initiatives.
The Paper Facts label identifies the inputs and emissions associated with this specific grade of paper calculated on a per-report basis. Catalyst customers can use the online Paper Calculator at http://catalystpaper.com/calculator to identify inputs and emissions associated with their own purchases and to compare them to typical North American paper products.
This report was printed with inks that are formulated to contain plant-derived materials, and that comply with North American toxics-in-packaging legislation for heavy metal content.
Catalyst Paper Corporation2nd Floor, 3600 Lysander Lane
Richmond, B.C. V7B 1C3604-247-4400
www.catalystpaper.com
READ MORE ONLINE ABOUT OUR COMPANY
catalystpaper.com/about/our-facilities
Our manufacturing facilities have long histories and are economic
drivers in the coastal communities where they are located.
1
CATALYST PAPER 2013 SUSTAINABILITY REPORT
1 Incidents per 200,000 hours worked.
2 Active employees at year-end, excluding vacancies.
3 Inclusive of benefits, exclusive of restructuring costs (severance).
4 Includes property taxes, B.C. carbon tax, and sales, use, income and logging taxes.
5 Losses from discontinued operations, net of tax, are shown separately from continuing operations in the consolidated statements of earnings (loss) in our annual consolidated financial statements for the years ended December 31, 2013, 2012 and 2011.
6 2013, 2012 and 2011 results were impacted by one-time non-cash accounting adjustments.
7 2012 value based on opening share value as of relisting on the TSX on January 7, 2013. 2013 value based on opening share value on December 31, 2013.
8 Includes Snowflake.
9 Gigajoules (GJ) – includes fossil fuels and renewables.
10 Megawatt-hours (MWh) – includes purchased and self-generated energy.
11 Closure of Snowflake in Sept 2012 resulted in substantial GHG reductions.
12 Based on actual test results; National Pollutant Release Inventory (NPRI) data may differ due to use of emission factors and inclusion of other sources, see page 47.
13 2013 BOD discharges from Crofton were elevated compared to past years. The mill is actively investigating the cause.
KEY FACTS + FIGURES
2013 2012 2011
SOCIAL
Medical incident frequency 1 3.8 4.0 4.2Lost-time incident frequency 1 1.4 1.7 1.7Employee population 2 1,611 1,592 1,877Payroll ($ millions) 3 183 206 250Charitable donations ($ thousands) 136 139 90
ECONOMIC ($ millions, unless otherwise noted)
Total taxes paid 4 27.0 20.0 23.0Total sales 5 1,051.4 1,058.2 1,079.7Net earnings (loss) attributable to company 5, 6 (127.6) 583.2 (974.0)Market capitalization 7 20.0 29.0 13.0Adjusted EBITDA (before restructuring costs) 5 47.3 60.7 68.7Adjusted EBITDA (before restructuring costs)
as % of sales 5 4.5 5.7 6.4
INPUTS 8 (usage)
Water (m3) 106,877,705 119,534,178 127,361,988Fuel energy 9 30,071,303 35,905,617 36,823,417Electrical energy 10 3,527,604 3,839,724 3,932,563Wood chips, pulp logs, old newspapers (tonnes) 1,663,248 1,918,165 1,986,642
OUTPUTS 8 (tonnes, unless otherwise noted)
GHG emissions (carbon dioxide equivalency – C02e) 11
215,122 877,865 1,071,680
Total reduced sulphur (TRS) emissions 12 77 78 91Particulate emissions 12
(see page 39)464 584 506
Biochemical oxygen demand (BOD) 1,17413 971 990Total suspended solids (TSS) 2,320 3,952 3,347Solid waste to landfill (m3)
(see page 39)85,847 282,642 161,102
2013 BOARD OF DIRECTORS AT A GLANCE
COMMITMENTTo continually review and improve governance procedures to keep pace with emerging regulated and voluntary practices
MEMBERS7 total6 independent
GENDER6 male1 female
COMMITTEESAudit
Environment, Health and Safety
Governance, Human Resources and Compensation
ADDITIONAL INFORMATION Copies of committee terms of reference, codes of conduct and standards of governance are available at www.catalystpaper.com/about/governance
INPUTS85% of our purchased raw inputs are waste products
Certified chain of custody to Forest Stewardship Council (FSC) and Programme for the Endorsement of Forest Certification (PEFC)
90% renewable energy in our product manufacturing
All of our fibre is from sustainably well-managed forests
MANUFACTURINGYield focused – use less, waste less
High-opacity paper offering bulk with less weight
Paper with one of the lowest carbon footprints in North America
TRANSPORTATIONMulti-modal efficient logistics to reduce material miles and carbon emission from shipping finished product
High quality handling delivers orders on time, damage free
PAPER LIFE CYCLEPartnerships to gain sustainability insight with organizations like World Wildlife Fund (WWF), GreenBlue, Greenpeace, Sierra Club BC, Forest Ethics and Corporate Knights
TRANSPARENCYAlong the supply chain
On product labels highlighting pedigree and footprint
Carbon, forest footprint, water disclosure as well as reporting to GreenBlue’s Environmental Paper Assessment Tool (EPAT)
First environmental report published in 1993
PERFORMANCE:PROGRESS ON 5 FRONTS
1 2 3 4 5
THE BIG PICTURE:
www.catalystpaper.com/about/stance
A five-point operating philosophy guides our efforts to continually meet the high expectations of our customers,
investors, employees, communities and other stakeholders.
PEOPLE PAPER PERFORMANCE
WHAT IS THIS REPORT ABOUT?This report focuses on the wholly owned operations and worldwide sales of Catalyst Paper from January 1 to December 31, 2013.
In this, our 11th sustainability report, we follow the Global Reporting Initiative’s (GRI) G4 guidelines and self declare in accordance with core disclosure. As in past years, the report covers those aspects of performance that are of most interest to our stakeholders. Our scope is largely unchanged
from last year when our report earned the Chartered Professional Accountants award for corporate reporting.
Our business circumstances in 2013 prevented us from contributing financially to the UN Global Compact and the Global Compact Canadian Network. Although we have withdrawn from the initiative, we remain committed to – and take guidance from – the principles of the UN Global Compact.
We did not seek formal external assurance on the report, although we share the views of stakeholders on some of our key issues and initiatives. And we welcome reader feedback on this report, as well as ideas for future editions.
Please share your thoughts with us by emailing [email protected]
MANUFACTURING PROCESS
RESOURCE USE
EMPLOYEES + UNIONS P24
CORPORATE + DISTRIBUTIONENERGY P38
WOOD FIBRE P37
WATER P37
OTHER KEY MATERIALS P46
MAGAZINES
CATALOGUES
RETAIL INSERTS
BOOKS
BROCHURES
NEWSLETTERS
NEWSPAPERS
FLYERS
DIRECTORIES
DIRECT MAIL
REPORTS, MANUALS, COMICS, GRAPHIC NOVELS
CUSTOMERS + COMPETITIVENESS P29-32, 36
SAFETY P25
EFFICIENCY P45
TRANSPARENCY + DISCLOSURE P50
OUR PRODUCTS
ATE ONE DISTR
CROFTONProduces enough paper every year for 100 million phone books + 150 million daily newspapers including The Globe and Mail, The Wall Street Journal and The New York Times
NANAIMO
PORT ALBERNIProduces paper for
directories, catalogues, brochures, inserts, flyers and magazines such as Baron’s, Men’s Journal,
In Touch, US Weekly and Rolling Stone
POWELL RIVERProduces paper for catalogues, magazines, newsletters, high volume magazines and books, including Fifty Shades of Grey, the fastest-selling paperback of all time
RICHMOND
SURREY DISTRIBUTION CENTRE
WATER QUALITY P37
CLIMATE CHANGE + GHGS P40
AIR QUALITY P39
SOLID WASTE P39
REGULATORY COMPLIANCE P48
INVESTORS
CREDITORS
GOVERNMENTS P19
COMMUNITIES P26-27, 35-36
FIRST NATIONS P19
NON-GOVERNMENTAL GROUPS P20-21
ENVIRONMENTECONOMIC SOCIAL
IMPACTS + BENEFITS
LOW-IMPACT PRODUCTIONFINANCING PARTNERSHIPS + STAKEHOLDERS
RENEWAL + RETENTION P22-24
2013LESS IS MORE
CATALYST PAPER CORPORATION2nd Floor, 3600 Lysander Lane Richmond, B.C. V7B 1C3 604-247-4400
Visit us online at www.catalystpaper.com
JOE NEMETHPresident and Chief Executive Officer
BRIAN BAARDAVice-President, Finance and Chief Financial Officer
STEVE BONIFERROSenior Vice-President, Human Resources
GRAHAM KISSACKSustainability Specialist
GENERAL MANAGERS + COMMUNITY LIAISON
CROFTON
Robert Belanger, General Manager P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6100
PORT ALBERNI
Fred Chinn, General Manager 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7525
POWELL RIVER
Brian Johnston, General Manager 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-3722
ENVIRONMENTAL LIAISON
CROFTON
Brian Houle, Manager, Environment P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6236
PORT ALBERNI
Larry Cross, Manager, Environment 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7889
POWELL RIVER
Sarah Barkowski, Manager, Environment 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-2850
Designed and produced by smith + associateswww.smithandassoc.comPlease recycle
This report contains forward-looking statements. Forward-looking statements are statements, other than statements of historical fact, that address or discuss activities, events or developments that Catalyst Paper expects or anticipates may occur in the future. These forward-looking statements can be identified by the use of words such as “anticipate”, “could”, “expect”, “seek”, “may”, “likely”, “intend”, “will”, “believe” and similar expressions or the negative thereof. These forward-looking statements reflect management’s current views and are based on certain assumptions and factors management believes are appropriate in the circumstances, including assumptions that there will be no material change to the regulatory environment in which the company operates, capital budgeted for certain goals will be available, and existing relationships with stakeholders will be maintained. Such forward-looking statements are subject to risks and uncertainties and no assurance can be given that any of the events anticipated by such statements will occur nor, if they do occur, what benefit Catalyst will derive from them. No forward-looking statement is a guarantee of future results. A number of factors could cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements, including technological and regulatory changes, cost constraints, Catalyst’s ability to successfully obtain operational and environmental performance improvements, and other factors beyond its control. Catalyst disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
CONTACTINGCATALYST
READ MORE ONLINE Our annual financial report and sustainability summary foldout wrap for 2013 are available in the Investor Relations section of our website.
INPUTS85% of our purchased raw inputs are waste products
Certified chain of custody to Forest Stewardship Council (FSC) and Programme for the Endorsement of Forest Certification (PEFC)
90% renewable energy in our product manufacturing
All of our fibre is from sustainably well-managed forests
MANUFACTURINGYield focused – use less, waste less
High-opacity paper offering bulk with less weight
Paper with one of the lowest carbon footprints in North America
TRANSPORTATIONMulti-modal efficient logistics to reduce material miles and carbon emission from shipping finished product
High quality handling delivers orders on time, damage free
PAPER LIFE CYCLEPartnerships to gain sustainability insight with organizations like World Wildlife Fund (WWF), GreenBlue, Greenpeace, Sierra Club BC, Forest Ethics and Corporate Knights
TRANSPARENCYAlong the supply chain
On product labels highlighting pedigree and footprint
Carbon, forest footprint, water disclosure as well as reporting to GreenBlue’s Environmental Paper Assessment Tool (EPAT)
First environmental report published in 1993
PERFORMANCE:PROGRESS ON 5 FRONTS
1 2 3 4 5
THE BIG PICTURE:
www.catalystpaper.com/about/stance
A five-point operating philosophy guides our efforts to continually meet the high expectations of our customers,
investors, employees, communities and other stakeholders.
PEOPLE PAPER PERFORMANCE
WHAT IS THIS REPORT ABOUT?This report focuses on the wholly owned operations and worldwide sales of Catalyst Paper from January 1 to December 31, 2013.
In this, our 11th sustainability report, we follow the Global Reporting Initiative’s (GRI) G4 guidelines and self declare in accordance with core disclosure. As in past years, the report covers those aspects of performance that are of most interest to our stakeholders. Our scope is largely unchanged
from last year when our report earned the Chartered Professional Accountants award for corporate reporting.
Our business circumstances in 2013 prevented us from contributing financially to the UN Global Compact and the Global Compact Canadian Network. Although we have withdrawn from the initiative, we remain committed to – and take guidance from – the principles of the UN Global Compact.
We did not seek formal external assurance on the report, although we share the views of stakeholders on some of our key issues and initiatives. And we welcome reader feedback on this report, as well as ideas for future editions.
Please share your thoughts with us by emailing [email protected]
MANUFACTURING PROCESS
RESOURCE USE
EMPLOYEES + UNIONS P24
CORPORATE + DISTRIBUTIONENERGY P38
WOOD FIBRE P37
WATER P37
OTHER KEY MATERIALS P46
MAGAZINES
CATALOGUES
RETAIL INSERTS
BOOKS
BROCHURES
NEWSLETTERS
NEWSPAPERS
FLYERS
DIRECTORIES
DIRECT MAIL
REPORTS, MANUALS, COMICS, GRAPHIC NOVELS
CUSTOMERS + COMPETITIVENESS P29-32, 36
SAFETY P25
EFFICIENCY P45
TRANSPARENCY + DISCLOSURE P50
OUR PRODUCTS
ATE ONE DISTR
CROFTONProduces enough paper every year for 100 million phone books + 150 million daily newspapers including The Globe and Mail, The Wall Street Journal and The New York Times
NANAIMO
PORT ALBERNIProduces paper for
directories, catalogues, brochures, inserts, flyers and magazines such as Baron’s, Men’s Journal,
In Touch, US Weekly and Rolling Stone
POWELL RIVERProduces paper for catalogues, magazines, newsletters, high volume magazines and books, including Fifty Shades of Grey, the fastest-selling paperback of all time
RICHMOND
SURREY DISTRIBUTION CENTRE
WATER QUALITY P37
CLIMATE CHANGE + GHGS P40
AIR QUALITY P39
SOLID WASTE P39
REGULATORY COMPLIANCE P48
INVESTORS
CREDITORS
GOVERNMENTS P19
COMMUNITIES P26-27, 35-36
FIRST NATIONS P19
NON-GOVERNMENTAL GROUPS P20-21
ENVIRONMENTECONOMIC SOCIAL
IMPACTS + BENEFITS
LOW-IMPACT PRODUCTIONFINANCING PARTNERSHIPS + STAKEHOLDERS
RENEWAL + RETENTION P22-24
2013LESS IS MORE
CATALYST PAPER CORPORATION2nd Floor, 3600 Lysander Lane Richmond, B.C. V7B 1C3 604-247-4400
Visit us online at www.catalystpaper.com
JOE NEMETHPresident and Chief Executive Officer
BRIAN BAARDAVice-President, Finance and Chief Financial Officer
STEVE BONIFERROSenior Vice-President, Human Resources
GRAHAM KISSACKSustainability Specialist
GENERAL MANAGERS + COMMUNITY LIAISON
CROFTON
Robert Belanger, General Manager P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6100
PORT ALBERNI
Fred Chinn, General Manager 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7525
POWELL RIVER
Brian Johnston, General Manager 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-3722
ENVIRONMENTAL LIAISON
CROFTON
Brian Houle, Manager, Environment P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6236
PORT ALBERNI
Larry Cross, Manager, Environment 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7889
POWELL RIVER
Sarah Barkowski, Manager, Environment 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-2850
Designed and produced by smith + associateswww.smithandassoc.comPlease recycle
This report contains forward-looking statements. Forward-looking statements are statements, other than statements of historical fact, that address or discuss activities, events or developments that Catalyst Paper expects or anticipates may occur in the future. These forward-looking statements can be identified by the use of words such as “anticipate”, “could”, “expect”, “seek”, “may”, “likely”, “intend”, “will”, “believe” and similar expressions or the negative thereof. These forward-looking statements reflect management’s current views and are based on certain assumptions and factors management believes are appropriate in the circumstances, including assumptions that there will be no material change to the regulatory environment in which the company operates, capital budgeted for certain goals will be available, and existing relationships with stakeholders will be maintained. Such forward-looking statements are subject to risks and uncertainties and no assurance can be given that any of the events anticipated by such statements will occur nor, if they do occur, what benefit Catalyst will derive from them. No forward-looking statement is a guarantee of future results. A number of factors could cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements, including technological and regulatory changes, cost constraints, Catalyst’s ability to successfully obtain operational and environmental performance improvements, and other factors beyond its control. Catalyst disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
CONTACTINGCATALYST
READ MORE ONLINE Our annual financial report and sustainability summary foldout wrap for 2013 are available in the Investor Relations section of our website.
2
CATALYST PAPER 2013 SUSTAINABILITY REPORT
LOOKING BACK:2013 HIGHLIGHTS
Catalyst’s new class ofCatalyst’s new class of common shares begancommon shares began
trading on the TSX undertrading on the TSX under the symbol CYTthe symbol CYT
For seventh straight year,For seventh straight year,Catalyst named by CorporateCatalyst named by Corporate
Knights as one of the 2013 BestKnights as one of the 2013 Best Corporate Citizens in CanadaCorporate Citizens in Canada
Our 2013 average greenhouse gasOur 2013 average greenhouse gasemissions of 149 kg COemissions of 149 kg CO2e per tonnee per tonne
of paper is among the lowestof paper is among the lowest in all of North Americain all of North America
Completion of recommendations toCompletion of recommendations togovernment for Ecosystem Basedgovernment for Ecosystem Based
Management in the Great Bear RainforestManagement in the Great Bear Rainforest
Certified Professional Accountants (CPA)Certified Professional Accountants (CPA)Small Cap Venture Award of ExcellenceSmall Cap Venture Award of Excellence
2013 Corporate Reporting Awards2013 Corporate Reporting Awards
Globe and Mail publisherGlobe and Mail publisher endorses Catalyst asendorses Catalyst asbenchmark supplierbenchmark supplier
Port Alberni mill marked 10 yearsPort Alberni mill marked 10 yearsas the supplier of coated mechanicalas the supplier of coated mechanical
paper for Rolling Stone Magazinepaper for Rolling Stone Magazine
3
CATALYST PAPER 2013 SUSTAINABILITY REPORT
EXECUTEoperational excellence in:
Employee safety
Cost efficiency
Productivity
Regulatory compliance
PRODUCEthe best paper products for current and new, niche markets and continue great product and market development
EXPLOREtransformative investments such as green energy and biofuel
GAINconfidence of financial markets and secure new capital for investment
CONTINUEcollaboration to advance sustainability
LOOKING AHEAD:2014 VISION + GOALS
1 2 3 4 5
4
CATALYST PAPER 2013 SUSTAINABILITY REPORT
OPPORTUNITYCONFIDENCEACTIONMESSAGE FROM THE PRESIDENT + CEO
5
CATALYST PAPER 2013 SUSTAINABILITY REPORT
We take waste materials from renewable forests and, using green energy in our modernized facilities, make some of British Columbia’s highest value-add forest products. We continue to lead in environmental and social performance, two of the core attributes of sustainability. And we have a clear line of sight on the importance of economic performance.
OUR PEOPLE DRIVE OUR SUCCESS As we strive to build upon the improved financial performance we achieved in the second half of 2013, and to sustain a cash positive position in 2014, there will be a number of groups monitoring our performance. As the new CEO, one of the critical audiences for me is employees – because our people drive our success. The Catalyst workforce has been through a tumultuous time and one of my most important jobs is to instil CONFIDENCE. A confident workforce BELIEVES in the future and takes ACTIONto secure that future. We have delivered the message to our employees that their
thoughts are both welcome and needed as we strive to improve cost competitiveness. By the end of 2013, we had received more than 200 ideas to optimize performance from across the company. These range from small gestures that will accrue long-term savings, to larger initiatives such as those achieved by reclaiming residual fibre from water destined for sewage discharge. We want to leverage employee innovation and skill to develop new products and explore transformative business options such as green energy or biofuel. And we want to run an operation that has world-class safety performance. Our objective is to create an upward spiral built upon success, which we look forward to sharing with you in next year’s report.
SUSTAINABILITY AS BUSINESS STRATEGY Catalyst’s impressive record on sustainability was a significant factor in my decision to join the company. Looking at our industry, I know that none of our peers’ sustainability programs are as
strong. From our partnerships with non-governmental organizations to our decades-long reporting record, from our emissions reduction to our safety initiatives, Catalyst is the leader. To retain that position, we will continue to embed social responsibility into business strategy, keeping it as the central tenet of our business proposition: LIGHTER IS BETTER, LESS IS MORE. This will require addressing a number of challenges.
Retaining our existing employees is a priority, especially in an increasingly competitive labour market. Given the demographics of our workforce, we also know we need to attract new workers. Current projections tell us that we will see 10 per cent of our workforce retiring every year for the next 10 years. This creates an opportunity for more than 150 new people to join Catalyst each year between now and 2024. We know our sustainability record makes us attractive. Where this might once have been an interesting sidebar to our story, today we see it as essential for attracting new talent.
When I came to Catalyst in late 2013, there were those who questioned why I would join an organization in a sector, considered by some, to be a sunset industry. To me, the answer was straight forward: I see a real opportunity for the company and its people.
I believe in the company and the people at Catalyst
+150Opportunity for more than 150 new
people to join Catalyst each year between now and 2024.
6
CATALYST PAPER 2013 SUSTAINABILITY REPORT
CHALLENGE + OPPORTUNITY A sustainable employee base is the most fundamental priority, yet we must also address other challenges. A number of global issues directly affect our business. We sell 100 per cent of our pulp and more than 20 per cent of the paper we produce offshore. This makes the global economy important, especially the economies of China and Latin America. In addition, we sell a large percentage of our printing and writing paper into the United States (U.S.), where we are seeing a continuing trend towards electronic substitution. As many of our sales are recorded in U.S. dollars, the American economy and exchange rates have a definite impact on our bottom line. And, excess paper production capacity in North America means it is essential that we be cost competitive and constantly pursuing better margin opportunities.
In British Columbia, where all of our operations are now located, we must grapple with rising BC Hydro rates, fibre supply constraints, and evolving compliance requirements. Operating in British Columbia means we pay carbon taxes above other jurisdictions. This tax – $30 per tonne of CO2 – adds over $5 per tonne of paper to our cost structure. Also of note, in the spring of 2014, British Columbia will introduce a water sustainability act, a regulation to the allocation of water rights that will, for the first time, impose fees for the use of groundwater and allow government to restrict water use in times of scarcity.
We recognize that in an increasingly competitive world, we need to continue to focus on those aspects of the business that have been working and continue efforts to address industry challenges. A year ago, our chances of success did not look promising. But after spending
five months in the company, I have a different view today. I believe in our people and the future of Catalyst Paper. This report details the accomplishments of 2013, the effort we have made to maintain our social licence to operate, to leverage that social licence for our competitive advantage, and to continue our record of environmental performance. At Catalyst, each of these initiatives contributes to operational efficiency and proves that WE CAN DO MORE WITH LESS.
The views of our stakeholders shape the issues on which we focus. Your comments, suggestions and questions are always welcome.
JOE NEMETHPresident and Chief Executive Officer
100%We sell 100 per cent of our pulp and more than 20 per cent of the paper we produce offshore.
7
CATALYST PAPER 2013 SUSTAINABILITY REPORT
20 YEARS OF SUSTAINABILITY
LEADERSHIP
8
CATALYST PAPER 2013 SUSTAINABILITY REPORT
OUR HISTORY:1993 TO 2013
First environmental report published in 1993
1993
2012Catalyst joins forward-looking companies to establish the Council for Clean Capitalism, a group advocating policy change to ensure what is good for business is good for the environment and society
56%Fifty six per cent of fibre supply is certified from sustainably managed forests under Forest Stewardship Council (FSC) and Programme for the Endorsement of Forest Certification (PEFC)
Reduced reliance on fossil fuels and embraced use of renewable energy
More than $1 billion spent improving environmental control infrastructure at mills to achieve top quartile to top decile performance
$1billion
2013 absolute GHG emissions reduced 84 per cent from 1990 levels
Maintain active partnerships with WWF, ForestEthics, Greenpeace Canada, Sierra Club BC, GreenBlue, Canadian Business for Social Responsibility and Corporate Knights to help improve performance and tackle material global issues
Named for seven consecutive years by Corporate Knight as one of the Best 50 Corporate Citizens in Canada
Offer forest certified, carbon neutral paper products under the Sage brand
HERE’S TO THE NEXT 20 YEARS...
7years
90%renewables
HERE’S TO THE LAST 20 YEARS...
84%
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
Recommendations to achieve ecosystem-based management in the Great Bear
Rainforest were reached by the members of the Joint Solutions Project. Catalyst is a
founding member of this group. This work with Greenpeace, Sierra Club BC,
ForestEthics and other stakeholders to protect B.C.’s Great Bear Rainforest has
created a groundbreaking forest management template admired around the world.
JANUARY 2014 MILESTONE
}
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
56%of the fibre delivered to our Canadian mills was independently certified to one of the three main recognized third-party groups.
11
CATALYST PAPER 2013 SUSTAINABILITY REPORT
TODAY’S PAPER IS MADE RESPONSIBLY
For the same amount of printing surface, our lighter basis weight papers use less fibre to produce. That means less impact on resources, a smaller carbon footprint to transport and all the same benefits of printability, opacity, brightness and feel.
DENIS FORTIERManager, Product Development
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
One of my accountabilities is to ensure the reinvestment into our
facilities and employees creates a competitive advantage for Catalyst
in the global marketplace. This helps sustain our business while
strengthening the economies of local communities.
STEW GIBSONManager, Manufacturing
and Technical Services
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
LIGHTER IS BETTER, LESS IS MORE
22 daysWe agreed to hold back the water in Lake Cowichan and Cowichan
River by 22 days to conserve water and natural fish habitat.
14
CATALYST PAPER 2013 SUSTAINABILITY REPORT
90%of the energy used in our manufacturing processes comes from renewable hydroelectric power and biomass waste bark boiler fuel.
15
CATALYST PAPER 2013 SUSTAINABILITY REPORT
WASTE LESS
Getting our products to customers damage-free results in savings in time, resources, and in the manufacturing process, as well as reducing our transportation carbon footprint. It all adds up to less waste.
AVRIL LOFTGeneral ManagerSurrey Distribution Centre
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
PEOPLEOur workplace fosters problem solving
and forward thinking strategies that lead to positive results that both
improve business processes and environmental sustainability.
JOANNE BOUTILIERDistribution Supervisor
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
People and partnerships drive our success
With over 100 years of papermaking history, we are passionate about
our paper products and people. We recognize people are looking for
more than a job; they are looking for a career. We employ a range of
individuals with diverse personal and professional backgrounds that
help us manufacture 1.5 million tonnes of specialty printing papers,
newsprint and pulp for our customers around the globe.
CERTIFICATION RECOGNITION COLLABORATION
CouncilCLEANCAPITALISM
for
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
In British Columbia, where all of our operations are located, Catalyst injects $2 billion annually into the economy and supports 7,000 jobs 1. We operatein coastal communities, adjacent to First Nation lands, and in metropolitan centres. Government agencies regulate our environmental and safety performance. Stakeholders monitor our financial performance. Our supply chain reaches into communities in British Columbia, in Canada and abroad.
$2 billion1
Catalyst injects $2 billion annually into the economy.
1 Estimated using British Columbia Provincial Economic Multipliers (BC Stats) to include both direct and indirect benefits and jobs.
STAKEHOLDERENGAGEMENT
CORPORATE
EMPLOYEES
RETIREES
BOARD OF DIRECTORS
UNIONS
BANKS
BONDHOLDERSSHAREHOLDERS
COMMUNITY ORGANIZATIONS
MEDIA
ENVIRONMENTAL GROUPS
NON-PROFIT ORGANIZATIONS
INVESTORS
CIVIL SOCIETY
CROFTON
NANAIMO
PORT ALBERNI
POWELL RIVER
RICHMOND
SURREY DISTRIBUTION CENTRE
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
5 continents
Our customers can be found on five continents, and our products pass through
the hands of people around the world.
7,0001
Catalyst supports 7,000 jobs.
GOVERNMENT
COMMERCIAL PRINTERS
PRINT ADVERTISERS(retail)
PUBLISHERSBooks (academic)Magazines (retail)News
TSESHAHT
SLIAMMON
COWICHAN TRIBES
PENELAKUT
HUPACASATH
HALALT
FEDERAL MPS
REGULATORSBC Ministry of EnvironmentSecurities CommissionBC Pension Corporation
MUNICIPALMayorsCouncils
PROVINCIALPremierBC Cabinet MinistersBC MLAs
ABORIGINAL
CUSTOMERS
FIBRE SUPPLIERS
INSURERS
BC HYDRO
SUPPLIERS + BUSINESS PARTNERS
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
Following controversy in the B.C. forest sector in the mid-1990s, Catalyst joined forces with other forest products companies and leading environmental groups to work collaboratively to devise a protection plan for the Great Bear Rainforest, one of the largest tracts of intact temperate rainforests in the world and an area renowned for its biodiversity.
The Joint Solutions Project (JSP) was formed in 2000 to collaborate on land use planning and technical analysis. It delivered key input for the 2006 and 2009 Great Bear Rainforest Agreements, subsequently endorsed by the B.C. government and the region’s First Nations. In January 2014, the JSP made a series of recommendations to the provincial government and First Nations for final implementation of the Agreements to ensure low ecological risk to the rainforest while supporting a viable economy for regional communities. Decisions as to whether the recommendations will be accepted rest with the provincial and First Nations governments.
NEW RULES FOR LOGGINGKey components of the conservation plan include designating one third of the region as protected areas
(2.1 million hectares) and implementing a new forest practice called Ecosystem Based Management (EBM). EBM is a science-informed, world-leading forest management regime that ensures the co-existence of healthy ecosystems and human communities. By definition, EBM is an adaptive process that evolves to reflect new understanding and knowledge. The forest products companies within JSP are also FSC-certified for part of their operations in the Great Bear Rainforest.
CONSERVATION TARGETSThe recommendations of the JSP, building on the conservation achieved to date, address the scope of future logging along B.C.’s central and north coasts, and increase the level of conservation by approximately 500,000 hectares to support
ecological “low risk”. The recommendations are part of a five-year implementation review of EBM and will now be evaluated by the Province, Nanwakolas Council and the Coastal First Nations – Great Bear Initiative, as well as 12 other First Nations who have traditional territories in the Great Bear Rainforest.
It is the hope of the Joint Solutions Project that the recommendations will be accepted (or equivalent provisions enacted) by decision-makers in the coming months in order to bring this long-running, solutions-oriented project to a successful conclusion all parties can be proud of.
PRESERVING THE GREAT BEAR RAINFOREST
For more information, please visit the Coast Forest Conservation Initiative at www.coastforestconservationinitiative.com
1/31/3 of the region in protected areas = 2.1 million hectares
Area the size of West Virginia
Some of the world’s richest ecosystems and home to the unique Spirit Bear
The 64,000 square kilometre Great Bear Rainforest is the traditional territory of 27 First
Nations and home to the Kermode, or Spirit Bear. 21
CATALYST PAPER 2013 SUSTAINABILITY REPORT
“Once fully implemented, the Great Bear Rainforest will be one of the most protected forest regions in the world. We are confident that we will be able to finalize outstanding steps to achieve our long-term goals of full ecosystem health and thriving local communities in the very near future.” JENS WIETING, SIERRA CLUB BC
“A vision born from environmental and economic necessity is becoming a reality on Canada’s west coast. It’s a conservation model that other parts of the world can look to and build on, a model that shows how protection of ecological values and enhancement of human well-being based on progressive social values can be advanced without undermining each other.” EDUARDO SOUSA, GREENPEACE
“If everyone remains committed to the goals and follows through, this astoundingly rich coastal ecosystem will continue to support iconic species like the Spirit Bear, the conservation of massive carbon storehouses in thousand-year-old trees and a bright future for the First Nations communities.” VALERIE LANGER, FORESTETHICS SOLUTIONS
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
As we reported last year, the challenge facing Catalyst is that about three-quarters of our workforce will retire in the next 10 years, a period of time when competition for skilled labour will remain high. In 2013, we launched initiatives focussed on succession planning and talent management, and retained external consultants to audit our recruitment process. In 2014, we will implement Opportunities for Improvement (OFI), giving employees an opportunity to provide their ideas for optimizing performance and reducing costs.
Three ways in which we will continue to attract talent
OUR RECORD OF SUSTAINABILITY PERFORMANCE:
Seven consecutive years on Corporate Knight’s Best 50 Corporate Citizens of Canada.
CREATING OPPORTUNITY AND CHALLENGE:
At Catalyst, employees can change careers while staying at the same company.
PROMOTING THE WEST COAST LIFESTYLE:
Whether you work in one of the coastal communities that host our mills or in Greater Vancouver at our head office or Surrey Distribution Centre, we live and work where most people want to vacation.
ENGAGING EMPLOYEES
Successful companies recognize that people are the cornerstone of success. At Catalyst, we strive to retain our existing employees and attract the best and brightest when making new hires. We had good success in 2013: hiring 178 new employees and improving on, or maintaining, employee engagement for four recognized indicators measured in our annual employee survey.
1 2 3
HOW CAN WE ATTRACT PEOPLE?enge facing Catalyst is that about three-quarters of our workforce will d of time when competition for skilled labour will remain high. In 2013,
hat cess. existingd
ing g on,
ment sured
EOPLE?
* Agree and strongly agree
51% 58% 49% 59%
49% 52%
Recommend Catalyst to a friend seeking employment
Tell others great things about working here
I rarely think of leaving to work elsewhere
STAY STRIVEAim to do my best
work every day
SAY
96% 96%
Catalyst Score 2013*Catalyst Score 2012
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
I pledge to always put safety before production and make sure that I look out for my colleagues.
TANNER MCQUARRIELabour Printing Papers
178Of 178 positions filled in 2013, 21 successful placements resulted from our employee referral program.
AGE CURVE OF EMPLOYEES
33
22
11
0
20-44Ages 45-49 50-54 55-59 60-69
Percentage of Salary Employees by Age 33 12 25 18 12
SALARY EMPLOYEES
Percentage of Hourly Employees by Age 26 12 24 28 10
SALARY EMPLOYEES
HOURLY EMPLOYEES AGE 40 + YOUNGER
91 :END OF 2011163 :END OF 2012 240 :END OF 2013
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
UNIONS + MEMBERSHIP(number of employees)
Canadian OperationsCanadian Office and Professional Employees Union 2
Unifor 807Pulp, Paper and Woodworkers of Canada 383Includes active employees at year-end.
TOTAL WORKFORCE:1,611 EMPLOYEESTOTAL PAYROLL:$183 MILLION
6.8% :201110.9% :20127.0% :2013
OVERALL TURNOVER
Turnover rate is the number of employees either retiring or voluntarily leaving employment during the year, as a percentage of the total Canadian workforce at the end of 2013.
TOTAL EMPLOYEES + PAYROLL
PayrollYear Workforce ($ millions)
2013 1,611 $ 1832012 1,592 $ 2062011 1,877 $ 2502010 1,803 $ 2462009 1,851 $ 247
Workforce figures are for active employees at year-end and exclude vacancies; payroll figures are inclusive of benefits and exclusive of restructuring costs (severance).
2011 2012
Retirement 3.5% 4.9% 3.7%
Voluntary Departure 1.9% 4.7% 2.6%
Total 5.4% 9.6% 6.3%
Retirement 5.2% 1.4% 2.2%
Voluntary Departure 5.2% 12.8% 6.8%
Total 10.4% 14.2% 9.0%
TURNOVER SUMMARY, CANADIAN WORKFORCE
HOURLY
SALARY
2011 2012 2013
2011 2012 2013
HUMAN RESOURCES DATA TABLES
U.S. SALES OFFICES 13 employees and $4 million
EMPLOYEES BY LOCATION(year-end 2013)
PAYROLL BY LOCATION(full year 2013)
74% OF CATALYST EMPLOYEES ARE REPRESENTED BY UNIONS
RCE:ES
CROFTON578 employees
$67 million 55 new employees
NANAIMO36 employees
$4 million 1 new employee
PORT ALBERNI324 employees
$36 million 43 new employees
POWELL RIVER441 employees $46 million 60 new employees
RICHMOND133 employees $19 million 8 new employees
SURREY DISTRIBUTION CENTRE86 employees $7 million 11 new employees
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
SAFETY BEST PRACTICEIn our 2013 survey, 95 per cent of employees confirmed their belief that working safely is a personal responsibility, and, while injury severity rates decreased in 2013, incidents requiring medical attention and lost time injuries remained too high. This tells us we need to continue to focus on fundamental safety values: preventing injuries and ensuring a safe workplace.
One facility where the safety performance has fully met expectations is the Surrey Distribution Centre (SDC). With 75 material handlers on lift trucks moving loads of up to four metric tonnes, there is potential for serious injury; yet, the SDC
team has had no lost time injuries for over 14 months. In 2013, the SDC team introduced an annual safety and best practices workshop attended by every hourly worker. Each session had a maximum of eight participants, and these small groups allowed each employee’s comments to be heard. The workshops covered Occupational Health and Safety (OHS) regulations, safety values and policies, injury identification and trends, as well as an analysis of current work practices and opportunities for improvement. The workshops were well received and yielded many suggestions that have been implemented.
INJURIES
2011: 2.412012: 2.532013: 2.38
PULP + PAPER INDUSTRY AVERAGE MI RATES
HOW OFTEN
6
4
2
0
09 10 11 12 13
MIs per 200,000 Hours Worked 4.28 5.09 4.15 4.04 3.842013 Target: 2.18
LTIs per 200,000 Hours Worked 2.11 2.71 1.73 1.71 1.392013 Target: 1.12
HOW MANY
140
100
60
20
09 10 11 12 13
Number of Incidents Requiring Medical Attention(MIs) 81 90 72 73 612013 Target: 33
Number of Incidents Resulting in Lost Time From Work(LTIs) 40 48 30 31 222013 Target: 17
HOW SEVERE
180
140
100
60
09 10 11 12 13
Average Number of Work Days Lost Due to Injuries 157.5 112.9 171.0 94.9 83.42013 Target: 51.0
Prior-year figures have been updated to reflect post year-end adjustments, including injuries that resulted in missed work on a delayed basis due to longer term injury progression or surgical wait times.
At the SDC, flashing blue and red lights serve as communication between tuggers
and pickers to signify occupation of a high traffic aisle, eliminating the risk
for injury caused by collision.
26
CATALYST PAPER 2013 SUSTAINABILITY REPORT
At Catalyst, we collaborate with the regions that host our operations, investing in people and contributing to healthy and sustainable communities. In 2013, our operations injected (directly and indirectly) $2 billion to the provincial economy and supported 7,000 jobs.
All operations actively pursue opportunities to create local shared value through initiatives such as cooperation and capacity building protocols with the Tla’amin First Nation, and the sale of non-core assets. In 2013, we sold our wastewater treatment facility to the City of Port Alberni for $5.8 million. The sale included the 13.4-hectare wastewater treatment facility and a 3.9-hectare parcel of land for an industrial truck route along the waterfront.
Our employees live in the communities where they work. From donations to in-kind contributions and volunteer service, we are proud of the efforts they make to weave Catalyst into the fibre of the community. In 2013, Catalyst and its employees raised or donated $136,000 to a variety programs, including youth organizations and community groups. We also provide scholarships for study at the University of British Columbia and the British Columbia Institute of Technology, and support the co-op work program at California Polytechnic State University and the University of Victoria.
CREATING COMMUNITY VALUE
TO SUPPORT CONTINUOUS IMPROVEMENT, WE TRACK COMPLAINTS FROM OUR NEIGHBOURS We track complaints, by source, location and time of year, to help optimize our operations and understand any impacts we might have on our neighbours.
TOTAL COMPLAINTS BY SITE
2013 Odour Noise Particulate Other* Total
Port Alberni 2 5 0 0 7
Crofton 7 1 5 3 16
Powell River 12 7 0 19 38
TOTAL 21 13 5 22 61
*Includes concerns that proved not to be associated with mill operations.
404.5
80.7
80.0
TOTAL SPENDING WITH B.C. VENDORS($ million)
LOWER MAINLAND
VANCOUVER ISLAND
REST OF B.C.
TOTAL $565.2
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
In Port Alberni, scrap metal from the Catalyst mill will find new life in local sculptor Kevin Wright’s uptown industrial art project. Wright, who owns the SteamPunk Café and Coffee House, described the donation as “priceless” (photo courtesy of Julie Bertrand, Alberni Valley Times).
To conserve natural habitat for wildlife and recreation, Catalyst employees from all three mills, the Surrey Distribution Centre, and Richmond head office participated in the 2013 Great Canadian Shoreline Cleanup events in their community. The efforts support a conservation initiative of the Vancouver Aquarium and the World Wildlife Fund of Canada.
Congratulations to the Powell River Peak. The newspaper’s special section “100 Years of Papermaking” finished second in the Canadian Community Newspaper Association Better Newspapers Awards.
ipated in the 2013 Great Canadian line Cleanup events in their
munity. The efforts support a rvation initiative of the Vancouver rium and the World Wildlifeof Canada.
Newspaper Association Better Newspapers Awards.
28
CATALYST PAPER 2013 SUSTAINABILITY REPORT
PAPER
29
CATALYST PAPER 2013 SUSTAINABILITY REPORT
Catalyst is the largest producer of mechanical printing papers in western North America
OUR BUSINESS IS COMPRISED OF THREE SEGMENTS
Specialty printing papers, including coated mechanical, uncoated mechanical and directory paper
Newsprint
NBSK pulp, marketed primarily in Asia
OUR FOCUSExpanding geographic reach of Catalyst Paper into emerging world markets of Latin America and Asia.
Gaining market share and expanding sales in new markets with new products.
Increasing our product range and solidifying our position as the most flexible and diverse producer and marketer of paper in the West.
OUR HIGHLIGHTS Increased market share in both coated and newsprint and maintained market share in uncoated paper.
Pulp sales maintained focus on freight logical Asian markets.
Matched orders and production to keep paper machines running at capacity.
Successfully launched Ascent, coated three grade paper.
Increased sales of Marathon Lite 40 gsm newsprint, offering cost savings and environmental advantages while maintaining the performance of a heavier sheet.
Increased sales to strategic Latin American customers.
1
2
3
coastaltrees
lumber for typical family home
10 tonnes of paper
enough derivedelectricity to power the same family home for six months
45 = + +
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
SAGENoun: someone venerated for the possession of wisdom, judgment, and experience. Adjective: wise, judicious, or prudent.
When we launched Sage, the greenest of our specialty papers and one that embodies our decades-long commitment to environmental sustainability practices, our objective was to create a product that would set the industry standard for environmentally responsible paper manufacturing. To accomplish this goal, we knew Sage paper would have to offer the highest quality, reliability and
excellent press performance. We also wanted to ensure it offered a verifiable environmental pedigree and chain-of-custody system.
In 2013, three years after introduction, sales of Sage were almost 70,000 tonnes. Our top five Sage customers, which includes Rolling Stone Magazine, represent 77 per cent of total Sage sales; Sage sales are 11 per cent of all specialty
paper sales and six per cent of total paper sales, proving the paper delivers on its promise and that there is room for continued growth.
We are proud to produce a product that embodies our holistic sustainability philosophy: doing well by managing resource consumption, emissions footprint, and social impacts while generating and distributing economic value.
BEING SAGE ABOUT SUSTAINABILITY
31
CATALYST PAPER 2013 SUSTAINABILITY REPORT
THE SAGE WAY:INFORMED CHOICES, HAPPIER STAKEHOLDERS, HEALTHIER PLANET
100 per cent fibre from sustainably well managed forests in the Pacific North West
SFI*, PEFC or FSC chain of custody labeling
Manufactured carbon neutral using standards set by the International Organization for Standardization (ISO) and a diverse basket of certified carbon offsets
90 per cent of the energy used to make Sage papers is renewable – such as hydroelectric power and waste bark energy sources – limiting greenhouse gases
Produced in some of North America’s cleanest, low impact paper mills with state-of-the-art air and wastewater treatment systems
Transparency provided through GreenBlue’s Environmental Paper Assessment Tool (EPAT)
Light weight paper grades with excellent printability and run-ability saves our customers time and money
$1 per Sage tonne sold goes to support our partners’ sustainability initiatives
* Sustainable Forestry Initiative, www.sfiprogram.org
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
PERFORMANCEDID YOU KNOWWe have been able to reduce the weight of our paper by 10-15 per cent
without losing opacity? The resulting weight-to-cost savings in postage
and distribution efficiencies help reduce our customers’ carbon footprint.
33
CATALYST PAPER 2013 SUSTAINABILITY REPORT
The views of stakeholders inform our sustainability approach. We use a variety of methods and mediums to hear – and learn – from stakeholders. From employee surveys to quarterly investor
calls, from one-to-one meetings with elected officials and regulators to community advisory panels, from media tracking and analysis to participation in industry events and committees, and
from environmental audits and a detailed risk register to Board of Director reports and electronic feedback mechanisms, a list of interests common to stakeholders and Catalyst’s business strategy evolved.
MATERIALITY ISSUES + INTERESTS
CONSUMPTION + CONSERVATION
PUBLIC POLICY
RENEWABLES /RECYCLABLES
MARKET SHARE + PRODUCT
FINANCIAL PERFORMANCE
COLLABORATION
EMISSIONSINNOVATION
CARBON FOOTPRINT/ ENERGY
HEALTH + SAFETY
COMPLIANCE
ECONOMIC VALUE GENERATED + DISTRIBUTED (EVG+D)
COMPLIANCE
ENVIRONMENTAL
ECONOMIC
SOCIAL
34
CATALYST PAPER 2013 SUSTAINABILITY REPORT
At each of our mills, performance improvements addressed local interests and issues identified by annual performance audits and our ISO 14000 systems.
POWELL RIVER• In 2012, elevated GHG emissions were
one of the byproducts from the startup of the G12 project that increased power generation at the site. The mill identified the higher-than-expected natural gas usage and undertook performance improvements in the operating strategy of the mill’s hog fuel fired power boiler, changes that saw GHG emissions return to more normal levels in 2013 from the year previously.
• To improve the robustness of the wastewater collection system, the mill installed a series of standby diesel power generators at strategic lift stations around the mill’s effluent handling system to further improve the backup power supply to these pumps.
• The mill operates under the most stringent BOD limits set by the provincial Ministry of Environment, which are significantly lower than any other pulp or paper mill in the province. The tight discharge limits are just within the capability of the mill’s effluent treatment system, so the company is exploring a number of options to provide a wider operating window for current and future operations.
• In October, the new fully engineered landfill at Powell River began receiving waste sand and flyash from the mill’s power boiler and other miscellaneous material from the mill.
CROFTON• Crofton has the province’s most
stringent chlorine dioxide emission limits since an amendment limiting its A and B bleach plant stack emissions to 10 parts per million (ppm) was implemented. In 2013, to improve the mill’s performance, an innovative new process was started that combines odorous pulping gases and bleach plant emissions, causing the elimination of both streams. The system is scheduled for completion and startup in Q2 2014.
• The mill achieved a 17 per cent reduction in absolute GHG emissions from 2012 levels.
• Routine monitoring of landfill groundwater detected levels of salt water (sodium chloride) which our independent engineering experts attributed to seawater infiltration. Based on their suggestions, we undertook testing of groundwater from seven residential wells in the area in August 2013, which showed no detectable salt levels. By the end of Q2 2014, the mill will install an additional test well in the area to confirm seawater infiltration as the source.
• Dry weather dust generation on the active wood ash landfill can be problematic. In 2013, we implemented a new operation strategy for dust suppression, which includes modifying waste hauling methods to prevent dust from becoming airborne during dry summer months.
PORT ALBERNI• In 2013, the mill was 100 per cent
permit compliant.
• The air system for the #4 power boiler, which burns hog fuel/biomass with low natural gas use, was upgraded to improve combustion control and boiler efficiency. Annual power boiler dioxin test results showed 0.05 ng/m3 (low) versus Canada Wide Standard 0.5 (or 0.1 for new boilers).
• Continued high production in our chemithermomechanical pulping (CTMP) plant required increased use of cold water to control the effluent temperature going to the biological treatment system. This increased overall mill water use in 2013.
OUR MILL HIGHLIGHTS
APER 2013 SUSTAINABILITY REPORT
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CATALYST PAPER 2013 SUSTAINABILITY REPORT
VALUE DISTRIBUTED ($ millions)
“Taxes” include property taxes, B.C. carbon tax.“Benefits” include employer contributions to pension and other benefit plans.
GOVERNMENTS, CREDITORS,
SHAREHOLDERS
SUPPLIERS + BUSINESS PARTNERS
EMPLOYEES + SOCIETY
GOVERNMENTS (TAXES)Total: $27
EMPLOYEES (WAGES + BENEFITS)Canada: $179 U.S.: $4
Total: $183
SOCIETY (DONATIONS)
Total: $0.13
FIBRE + OTHER RAW MATERIALSTotal: $289
CAPITAL PROJECTSTotal: $23
ENERGYTotal: $185
OTHER PURCHASESCanada: $355 U.S.: $1Total: $356
CREDITORS (INTEREST PAYMENTS)Total: $37
SHAREHOLDERS
TOTAL DIRECT VALUE
DISTRIBUTED$1,100
36
RAIL (tonnes/car)
TRUCK (tonnes/truck)
CONTAINER (% utilized)
CATALYST PAPER 2013 SUSTAINABILITY REPORT
RESPONSIBLE OPERATIONS MEASURE PERFORMANCE
DISTRIBUTION YIELD BY MODE
The reduction in truck yield was a function of destination mix and road limits.
09 10 11 12 13
Customer Complaints Received 1,111 992 1,642 1,576 1,323
Claims Paid ($ millions) 1.35 1.42 2.12 1.50 1.15
CUSTOMERS(complaints received)
1800
1200
600
0
2.4
1.6
0.8
0
(claims paid, $ millions)
1 Active at December 31, 2013.2 Includes provincial levies.3 Includes only vendors with addresses in the local municipality
(restricted to Crofton/Chemainus in the case of Crofton).
(excludes closed operations and U.S. sales offices)
CROFTONJobs1 578Wages + Benefits ($ millions) $67Local Property Taxes2 ($ millions) $4Spending with Local Vendors3 ($ millions) $12
PORT ALBERNIJobs1 324Wages + Benefits ($ millions) $36Local Property Taxes2 ($ millions) $4Spending with Local Vendors3 ($ millions) $10
POWELL RIVERJobs1 441Wages + Benefits ($ millions) $46Local Property Taxes2 ($ millions) $3Spending with Local Vendors3 ($ millions) $8
NANAIMOJobs1 36Wages + Benefits ($ millions) $4Spending with Local Vendors3 ($ millions) $45
RICHMONDJobs1 133Wages + Benefits ($ millions) $19Spending with Local Vendors3 ($ millions) $26
SURREYJobs1 86Wages + Benefits ($ millions) $7Spending with Local Vendors3 ($ millions) $46
MOVING PRODUCT TO MARKET
100%Port Alberni: 100 per cent
permit compliance
2013 2012 2011 2010 2009
75.7 74.4 74.0 73.4 73.6
25.6 26.1 26.3 26.7 26.3
98.1 98.2 97.4 96.8 97.0
COMMUNITY BENEFITS
37Highlights• 56 percent of fibre deliveries to mills
FSC and PEFC certified
• Continued to voluntarily report to the Forest Footprint Disclosure Project (www.forestdisclosure.com) on fibre use
• In 2013, we joined the Sustainable Forestry Initiative (SFI). The SFI program’s unique fibre sourcing requirements promote responsible forest management on all suppliers’ lands
CATALYST PAPER 2013 SUSTAINABILITY REPORT
Highlights• Water use was virtually identical to
2012. This is attributable to reductions at Crofton which were offset by small increases at Powell River and Port Alberni. Port Alberni saw high production in its CTMP plant which required increased use of cold waterto control the temperature of effluent going to biological treatment.
Consistent with standard industry practice, we track our water use based on treated effluent discharges.
adt – Air-dried tonnes of product
1 Certified fibre breakdowns are based on percentages of certified raw fibre delivered during the year, applied to mill usages. Does not include certified purchased pulps.
TOTAL WATER DISCHARGES(million m3/year)
130
100
70
40
90
80
70
60
(m3/adt)
09 10 11 12 13
Absolute (million m3/year) 93 106 109 106 106
Intensity (m3/adt) 67 77 76 73 74
88
12
FIBRE USAGE BY TYPE(% 2013)
SAWMILL WOOD CHIPS
PULP LOGS
FIBRE CERTIFICATION 1
(% 2013)
PEFC CERTIFIED VIRGIN FIBRE
UNCERTIFIED FIBRE
FSC VIRGIN FIBRE
1
55
44
58
38
4
FIBRE ORIGIN (CHIPS + LOGS)(% 2013)
B.C. COAST
B.C. INTERIOR
U.S. PACIFIC NORTHWEST
WOOD FIBRE WATER
38
Electricity Sales (Powell River)
97,270 MWh
FOSSIL FUELS
ELECTRICAL ENERGY
BIOMASS FUELS
66100% Renewable
2692% Renewable
8
Corporate WideTotal Energy Use: 40.7 Million GJ
Intensity (28.2 GJ/adt){90% TOTAL RENEWABLE
ENERGY MIX + RENEWABILITYBreakdowns based on net energy use and accounting for use of some fuel energy to self-generate electricity.
(% 2013)
The shaded portion above represents renewable fuels (biomass); the rest is fossil fuels.
adt – Air-dried tonnes of product
The shaded portion above represents self-generated electricity; the rest is purchased.
Highlights• Port Alberni recorded the highest
renewable energy content in the mill’s history with 91 per cent of energy consumed coming from renewables
• Powell River returns renewable content to 93 per cent following a poor result in 2012, attributable to startup of the power generator project
45
30
15
0
45
30
15
0
Absolute (million GJ/year) 19.6 26.4 29.3 31.8 30.1
Intensity (GJ/adt) 19 19 20 22 21
TOTAL FUEL ENERGY USE(millions of GJ/year) (GJ/adt)
09 10 11 12 13
TOTAL ELECTRICITY USE(millions of MWh/year)
4.5
3.0
1.5
0
4.5
3.0
1.5
0
(MWh/adt)
Absolute (million MWh/year) 3.5 3.5 3.6 3.6 3.5
Intensity (MWh/adt) 2.5 2.6 2.5 2.4 2.4
09 10 11 12 13
ENERGY
CATALYST PAPER 2013 SUSTAINABILITY REPORT
39
CATALYST PAPER 2013 SUSTAINABILITY REPORT
Highlights• First use of the expanded fully
engineered landfill at Powell River
• Crofton was successful in controlling landfill dust by modifying their ash hauling process
TOTAL PARTICULATE(tonnes/year)
600
400
200
0
0.9
0.6
0.3
0
(kg/adt)
09 10 11 12 13
Absolute (tonnes/year) 243 480 408 467 464
Intensity (kg/adt) 0.17 0.35 0.28 0.32 0.32
TOTAL WASTE GENERATIONDisposition
Weight (t) % Landfilled % Recycled or other
Flyash 41,902 100% 0%Grate ash, sand 1 14,102 100% 0%Dregs & grits 14,808 100% 0%Scrap metal 626 0% 100%Waste oil 197 0% 100%Effluent treatment sludges 74,864 0.6% 99.4% 2
Paper residuals 469 0% 100%Other/miscellaneous 2,777 100% 0%
Total 149,745 50% 50%
1 Powell River set up an internal reuse process for sand (used in power boilers) in late 2011. It had previously been sent offsite to a waste management company and a portion was recycled and a portion returned to the mill for reuse. The remaining waste material is sent to the landfill.
2 Incineration (energy recovery).
Includes all waste generated at Catalyst’s operating production facilities.
SOLID WASTE TO LANDFILL(thousands of m3/year)
150
100
50
0
.09
.06
.03
0
(m3/adt)
Absolute (thousands of m3/year) 85.8 72.3 83.4 84.3 85.8
Intensity (m3/adt) 0.06 0.05 0.06 0.06 0.06
09 10 11 12 13
adt – Air-dried tonnes of product
All figures based on actual test results; NPRI data (see page 47) may differ because it uses emission factors and can include other sources.
adt – Air-dried tonnes of product
AIR PARTICULATE SOLID WASTE
40
CATALYST PAPER 2013 SUSTAINABILITY REPORT
2013 GHGS BY SCOPE (Tonnes CO2e)
GHG emissions (Scopes 1 and 2) are reported based on measurement and calculation methodologies consistent with the ISO 14064-1 standard and with the World Resources Institute / World Business Council for Sustainable Development Greenhouse Gas Protocol. While these are among the most widely applied methodologies globally, they differ from those specified for the purposes of separate reporting to the British Columbia provincial government. Scope 3 emissions are estimated with reference to supply-chain research conducted in cooperation with the University of British Columbia and World Wildlife Fund of Canada.
RAW MATERIALS(chips, logs, biomass fuel)
GHGs associated with the production and transportation to us of key raw materials (scope 3, estimated)
MANUFACTURINGGHGs produced directly by our operations (scope 1) and associated with purchased electricity (scope 2)
CATALYST PRODUCTSGHGs associated with transportation of our products to customers (scope 3, estimated)
360
240
120
0
360
240
120
0
Absolute (thousand tonnes CO2e/year) 213 204 217 289 215
Intensity (kg CO2e/adt) 153 148 151 169 149
DIRECT GHG EMISSIONS (SCOPE 1)Canadian operations only.
(thousand tonnes CO2e/year)(paper only)
(kg CO2e/adt)
09 10 11 12 13
1990 Baseline = 5741990 Baseline = 1,383
INDIRECT GHG EMISSIONS (SCOPE 2)Canadian operations only.
(thousand tonnes CO2e/year)
150
100
50
0
60
40
20
0
(kg CO2e/adt)
09 10 11* 12* 13
Absolute (thousand tonnes CO2e/year)78 69 29 27 27
Intensity (kg CO2e/adt) 56 50 20 18 18
Highlights• Port Alberni’s GHG emissions
of 92 kg CO2e per tonne of paper is one of the lowest in North America’s paper sector
• Powell River saw a 47 per cent reduction in absolute GHGs from 2012
• Our 2013 average GHG emissions of 149 kg CO2e per tonne of paper is amongst the lowest in all of North America in the paper sector
• The closure of our Snowflake facility in 2012 resulted in an elimination of 589,000 tonnes per year in carbon emissions
* Revised BC Hydro estimates of 9 kg CO 2e/MWh
CARBON FOOTPRINT
144,483 tonnesSCOPE 3Harvesting & Sawmilling
35,832 tonnesSCOPE 3
Transport to Catalyst
26,683 tonnesSCOPE 2
70,074 tonnesSCOPE 3Transport to Customers
206,365 tonnesSCOPE 1
41
CATALYST PAPER 2013 SUSTAINABILITY REPORT
THE RESULTS:ENVIRONMENTAL DATAHistorical figures represent Canadian operations only.
42
CATALYST PAPER 2013 SUSTAINABILITY REPORT
QUALITY PERFORMANCE
WATER
AIR
Environmental metrics are shown in both absolute (amount per year) and intensity (amount per day or per tonne of production) terms.
TOTAL SULPHUR OXIDES 3
(thousands of tonnes/year)
7.5
5.0
2.5
0
3.6
2.4
1.2
0
(kg/adt)
Absolute (thousands of tonnes/year)1.1 2.2 2.5 2.3 3.1
Intensity (kg/adt) 0.8 1.6 1.7 1.6 2.1
09 10 11 12 13
TOTAL TSS – TOTAL SUSPENDED SOLIDS(thousands of tonnes/year)
6
4
2
0
2.4
1.6
0.8
0
(kg/adt)
Absolute (thousands of tonnes/year)1.6 1.9 1.9 2.0 2.3
Intensity (kg/adt) 1.2 1.4 1.3 1.4 1.6
09 10 11 12 13
TOTAL AOX 1 – ADSORBABLE ORGANIC HALIDES(tonnes/year)
360
240
120
0
0.9
0.6
0.3
0
(kg/adt)
Absolute (tonnes/year) 48 117 147 145 163
Intensity (kg/adt) 0.46 0.39 0.40 0.39 0.44
09 10 11 12 13
adt – Air-dried tonnes of product1 Relevant at Crofton only
2 2013 BOD discharges from Crofton were elevated compared to past years. The mill is actively investigating the cause.
TOTAL BOD 2 – BIOCHEMICAL OXYGEN DEMAND(thousands of tonnes/year)
3
2
1
0
0.9
0.6
0.3
0
(kg/adt)
Absolute (thousands of tonnes/year) 0.6 0.6 1.0 1.0 1.2
Intensity (kg/adt) 0.35 0.39 0.57 0.58 0.81
09 10 11 12 13
TOTAL DIOXIN AND FURAN RELEASES 3
(grams/year)
90
60
30
0
0.03
0.02
0.01
0
(mg/adt)
Absolute (grams/year)20.0 26.3 41.2 27.8 20.2
Intensity (mg/adt) 0.019 0.029 0.019 0.019 0.014
09 10 11 12 13
Results are heavily influenced by factors such as operating conditions and fuel characteristics and are often highly variable. All operation-specific emissions in 2013 were below a 0.1 ng/m3 TEQ Canadian federal standard applicable to power boilers installed since 2001 (even though all Catalyst boilers predate 2001).
3 All figures based on actual test results; NPRI data (see page 47) may differ because it uses emission factors and includes other sources.
adt – Air-dried tonnes of product TEQ – Dioxin equivalent units
Relevant at Crofton only.
TOTAL TRS 3 – TOTAL REDUCED SULPHUR(tonnes/year)
240
160
80
0
0.3
0.2
0.1
0
(kg/adt)
Absolute (tonnes/year) 17 61 91 78 77
Intensity (kg/adt) 0.16 0.20 0.23 0.20 0.21
09 10 11 12 13
See discussion of operation-specific results on page 43.
43
CATALYST PAPER 2013 SUSTAINABILITY REPORT
AIR EMISSIONS (BY MILL)
1 Crofton’s SO2 emissions were up compared to past year. The mill is currently investigating the recovery boilers as a cause.
2 There are multiple sources of particulates and ambient levels do not necessarily correlate closely.
3 Powell River’s carbon footprint is substantially lower than 2012 due to reduced natural gas firing in PB19 in 2013.
adt – Air-dried tonnes of product ng – Nanogram PM – Particulate matter TEQ – Dioxin equivalent units ug – Microgram
A complete glossary of terms and definitions is available at www.catalystpaper.com/ products/glossary.
2013 2012 2011 2010 2009
CroftonTotal GHGs as kg CO2e/year (scope 1/direct) 135,050,000 162,266,000 139,466,000 140,582,000 112,063,000Total GHGs as kg CO2e/adt (scope 1/direct) 196 236 205 236 242Total GHGs as kg CO2e/year (scope 2/indirect) 9,419,000 9,456,000 10,159,000 29,845,000 29,382,000 Total GHGs as kg CO2e/adt (scope 2/indirect) 14 14 15 50 63Particulate matter kg/day 1,180 1,120 1,085 1,280 565Particulate matter kg/adt 0.61 0.56 0.54 0.78 0.43Sulphur Oxides kg/day 1 6,882 5,436 5,935 5,331 2,329Sulphur Oxides kg/adt 3.65 2.76 3.00 3.24 1.79TRS kg/day 212 214 249 166 115TRS kg/adt 0.210 0.200 0.230 0.197 0.164Power Boiler dioxin ng/m3 TEQ 0.02 0.01 0.03 0.03 0.02Ambient TRS % compliance A level 24 hr average 84.9 80.0 84.5 95.3 97.3Ambient PM 2.5 average, ug/m3 2 4.2 7.5 4.5 4.8 4.8
Port AlberniTotal GHGs as kg CO2e/year (scope 1/direct) 28,693,000 28,771,000 35,490,000 39,699,000 37,988,000Total GHGs as kg CO2e/adt (scope 1/direct) 92 89 114 126 130Total GHGs as kg CO2e/year (scope 2/indirect) 6,499,000 6,844,000 6,770,000 22,037,000 19,554,000 Total GHGs as kg CO2e/adt (scope 2/indirect) 21 21 22 70 67Particulate matter kg/day 21 23 20 28 32Particulate matter kg/adt 0.024 0.025 0.021 0.030 0.036Sulphur Oxides kg/day 512 427 554 526 484Sulphur Oxides kg/adt 0.59 0.46 0.60 0.56 0.54Power Boiler dioxin ng/m3 TEQ 0.05 0.03 0.03 0.07 0.09Ambient PM 2.5 average, ug/m3 2 8.1 6.3 7.9 – –
Powell River Total GHGs as kg CO2e/year (scope 1/direct) 3 51,379,000 97,470,000 42,166,000 23,694,000 42,116,000Total GHGs as kg CO2e/adt manufactured
paper (scope 1/direct) 3
97 126 95 51 92
Total GHGs as kg CO2e/MWh sold electricity(scope 1/direct)
100 351 N/A N/A N/A
Total GHGs as kg CO2e/year (scope 2/indirect) 10,765,000 10,497,000 11,239,000 17,312,000 23,505,000Total GHGs as kg CO2e/adt (scope 2/indirect) 24 23 25 37 51Particulate matter kg/day 69.5 138 13.1 7.3 54Particulate matter kg/adt 0.05 0.4 0.01 0.01 0.04Sulphur Oxides kg/day 365 452 302 134 313Sulphur Oxides kg/adt 0.268 0.347 0.233 0.103 0.242Power Boiler dioxin ng/m3 TEQ 0.18 0.02 0.05 0.02 0.07Ambient TRS % compliance A level 24 hr average 95.1 97.8 98.9 93.4 94.2Ambient PM 2.5 average, ug/m3 2 1.8 1.5 1.5 1.9 2.5
44
CATALYST PAPER 2013 SUSTAINABILITY REPORT
EFFLUENT (BY MILL)
2013 2012 2011 2010 2009
CroftonTSS kg/day 3,541 3,045 2,889 2,259 1,373TSS kg/adt 1.9 1.7 1.6 1.4 0.9BOD kg/day 1 1,850 1,464 1,726 831 530BOD kg/adt 0.98 0.78 0.92 0.51 0.44AOX kg/day 446 396 403 321 322AOX kg/adt pulp 0.41 0.32 0.33 0.32 0.462378TCDD ppq n/d n/d n/d n/d n/d2378TCDF ppq n/d n/d n/d n/d n/dTrout toxicity % compliance 95 96 94 100 100
Port AlberniTSS kg/day 2 905 693 412 414 380TSS kg/adt 1.1 0.8 0.5 0.5 0.5BOD kg/day 2 410 410 280 270 190BOD kg/adt 0.48 0.46 0.33 0.31 0.23Trout toxicity % compliance 100 100 100 100 100
Powell RiverTSS kg/day 1,909 1,822 1,885 1,718 1,483TSS kg/adt 1.6 1.5 1.5 1.4 1.0BOD kg/day 3 956 786 705 661 652BOD kg/adt 0.79 0.63 0.57 0.52 0.44Trout toxicity % compliance 98 98 94 98 98
1 Crofton’s daily BOD loading has increased compared to past years and the mill is actively investigating the cause.2 Total suspended solids (TSS) at Port Alberni increased to 905 kg/day from 693 kg/day in 2012. Following the sale of the mill’s water treatment lagoon
to the City of Port Alberni, the mill is using a smaller plant. While this resulted in increased TSS numbers, sale of the lagoon will result in significant improvement to municipal wastewater treatment and a reduction in TSS and BOD discharges into the environment, an offset to the TSS increase. The mill remains in full compliance with its permits.
3 Powell River continues to work on improving the performance of the wastewater treatment facility.
adt – Air-dried tonnes of product n/d – Non-detectable (test result below two parts per quadrillion) 2378TCDD, 2378TCDF – Specific dioxin and furan congeners in waste water
A complete glossary of terms and definitions is available at www.catalystpaper.com/products/glossary.
SOLID WASTE TO LANDFILL (BY MILL)
(cubic metres per air-dried tonne) 2013 2012 2011 2010 2009
Crofton 0.058 0.056 0.054 0.060 0.059Port Alberni 0.084 0.083 0.100 0.072 0.074Powell River 0.044 0.042 0.035 0.025 0.028
EFFLUENT + SOLID WASTE
45
CATALYST PAPER 2013 SUSTAINABILITY REPORT
2013 2012 2011 2010 2009
CroftonWater use m3/adt 74 76 79 85 71Fuel energy usage GJ 17,526,544 18,216,179 17,904,394 15,593,050 8,395,893Fuel energy intensity GJ/adt 25.45 26.45 26.19 26.13 18.10Electricity usage MWh 1,349,254 1,341,168 1,349,631 1,248,957 1,135,131Electricity intensity MWh/adt 1.96 1.95 1.98 1.77 2.26Total energy usage excluding self-generated
electricity GJ 21,294,113 21,998,426 21,967,887 19,389,570 12,173,632
Total energy intensity excluding self-generated electricity GJ/adt
30.92 31.94 32.22 32.49 26.25
Port AlberniWater use m3/adt 1 76 66 69 72 78Fuel energy usage GJ 4,625,290 4,654,171 4,796,691 4,629,396 4,475,620Fuel energy intensity GJ/adt 14.80 14.35 15.34 14.66 15.34Electricity usage MWh 800,198 837,768 823,184 843,236 742,641Electricity intensity MWh/adt 2.56 2.58 2.63 2.67 2.55Total energy usage excluding self-generated
electricity GJ 7,224,886 7,391,672 7,504,517 7,462,787 6,989,651
Total energy intensity excluding self-generated electricity GJ/adt
23.11 22.80 24.00 23.64 23.96
Powell RiverWater use m3/adt 73 72 75 71 73Fuel energy usage GJ 7,720,566 8,968,754 6,642,139 6,187,485 5,947,653Fuel energy intensity GJ/adt 2 17.41 20.08 14.99 13.37 12.96Electricity usage MWh 1,378,152 1,371,250 1,386,901 1,421,458 1,414,846Electricity intensity MWh/adt 3.11 3.07 3.13 3.07 3.08Total energy usage excluding self-generated
electricity GJ 12,026,436 13,167,571 11,137,715 10,904,853 10,646,636
Total energy intensity excluding self-generated electricity GJ/adt
27.12 29.48 25.13 23.57 23.19
1 Water use increased in 2013 over 2012. This was attributable to continued high production in the CTMP plant at Port Alberni, which required increased use of cold water to control the temperature of effluent going to biological treatment.
2 Powell River’s fuel energy intensity is substantially lower due to reduced natural gas firing in PB19 in 2013.
adt – Air-dried tonnes of product GJ – Gigajoules MWh – Megawatt-hours
Fuel energy measures include all purchased fuels and self-generated biomass (black liquor); electricity measures include all purchased and self-generated electricity.
A complete glossary of terms and definitions is available at www.catalystpaper.com/products/glossary.
WATER + ENERGY USE (BY MILL)
46
CATALYST PAPER 2013 SUSTAINABILITY REPORT
TOTAL KEY MATERIALS USED AS TONNES (CORPORATE WIDE) 1
2013 2012 2011 2010 2009
Water 2 142,826,856 159,570,826 142,416,387 141,164,553 132,107,490Wood chips and pulping logs 1,663,248 1,673,561 1,652,199 1,558,187 1,094,795Hog fuel 744,787 748,813 680,023 682,279 606,871Precipitated Calcium Carbonate 109,927 117,457 123,651 122,468 119,825Clay 63,341 75,289 75,307 64,692 60,129Fossil fuels 3 61,307 309,339 407,176 407,749 337,250Oxygen 57,704 55,919 57,832 62,432 46,282Sodium Hydroxide 27,784 30,126 30,803 30,764 23,084Sodium Chlorate 17,843 17,552 18,425 16,208 5,730Hydrogen Peroxide 14,577 17,927 17,911 18,143 21,928Sulphuric Acid 13,490 15,611 15,593 13,605 7,387Starch 8,998 10,933 10,566 9,826 10,137Sulphur Dioxide 8,464 8,691 8,589 9,079 10,460Silicate 6,757 10,533 11,217 11,599 16,562
1 Includes Snowflake.2 Water use figures in this table include treated effluent, as well as discharges of cooling and storm water; consistent with standard
industry practice, water use as shown in the key facts and figures (and as used to calculate water-use intensity) includes only treated effluent.
3 Fossil fuels are also reported as gigajoules of heating value on page 38.
A complete glossary of terms and definitions is available at www.catalystpaper.com/products/glossary.
PRODUCTION (BY MILL)
(tonnes of product) 2013 2012 2011 2010 2009
Crofton 688,774 688,722 681,910 596,752 463,782Elk Falls (closed operation) – – – – 53,048Paper Recycling (closed operation) – – – 3,774 125,266Port Alberni 312,594 324,231 312,675 315,689 291,757Powell River 443,466 446,732 443,242 462,669 459,089Snowflake (closed September 30, 2012) – 220,118 288,566 292,256 232,106
These figures quantify the operating-platform and production-level changes that impact environmental performance, particularly as measured in terms of absolute emissions.
WOOD CHIPS AND PULPING LOGS
HOG FUEL
OTHER MATERIALS
85% TOTAL SOURCED FROM WASTE
MATERIALS SOURCED FROM WASTE(% 2013)
5926
15
Total excludes water consumption.
KEY MATERIALS + PRODUCTION
47
CATALYST PAPER 2013 SUSTAINABILITY REPORT
Not including speciated PAHs and Part 5 VOCs (tonnes) 2012 2011 2010 2009 2008
Carbon Monoxide 3,133 2,846 2,490 1,755 2,924Sulphur Dioxide 2,199 2,337 1,941 1,109 4,242Nitrogen Oxides 1,875 1,764 1,652 1,409 2,399Hydrochloric Acid* 866 894 917 551 841Volatile Organic Compounds (VOCs) – total 737 977 876 621 1,273Nitrate Ion 661 375 283 272 201Total Particulate Matter 475 401 499 245 801PM 10 409 337 429 210 666Methanol* 376 536 488 308 729Phosphorus, Total 325 363 257 285 449PM 2.5 293 238 305 150 471Manganese* 210 217 176 185 383Total Reduced Sulphur 146 188 173 70 202Ammonia 131 119 98 68 261Chlorine Dioxide 79 86 108 41 115Hydrogen Sulphide 76 76 77 36 74Zinc 58 60 43 51 56Phenol 29 29 18 – –Acetaldehyde 17 29 15 – –Sulphuric Acid* 14 37 38 34 41Carbonyl Sulphide 10 10 – – 10
(kilograms)
Lead* 2,236 3,028 2,819 3,126 4,021Arsenic 2,221 864 707 960 925Hexavalent Chromium Compounds 318 213 234 320 592Sum of PAHs (17) 307 501 245 134 541Cadmium 149 129 104 131 219Mercury* 13 31 23 34 28
(grams)
Hexachlorobenzene (HCB) 512 694 204 175 414Dioxins and Furans* 22 40 28 31 25
* 2008 figures include full-year releases from Snowflake.
Legislation in Canada requires facilities such as Catalyst’s to annually report releases of any of a large number of substances if they exceed defined thresholds, including releases to air, water and land, and volumes sent for disposal or recycling. Reported volumes are based on actual measurement or estimates arrived at using defensible methodologies.
This information is compiled by Environment Canada in the National Pollutant Release Inventory (NPRI) and is available via www.ec.gc.ca/inrp-npri and www.epa.gov/tri.
The table above shows the combined total of all releases reported to the NPRI and Toxics Release Inventory (TRI) for all of Catalyst’s operations. Full-year releases from Snowflake are included for 2008 to 2011 only (see measures marked with an asterisk*). 2012 Snowflake TRI data is not available. Since releases are reported in the
spring for the previous calendar year, 2013 data were not yet available when this report was prepared.
Data are not included [ – ] in instances where reporting was not required by the regulator. Speciated PAHs, while reported individually to Environment Canada, are reflected in the table above as part of the “Sum of PAHs”.
A complete glossary of terms and definitions is available at www.catalystpaper.com/ products/glossary.
REPORTED NPRI EMISSIONS (CORPORATE WIDE)
48
CATALYST PAPER 2013 SUSTAINABILITY REPORT
REGULATORYCOMPLIANCE
A total of 28 events in the following three categories occurred at our operations in 2013:
• Permit non-compliances – exceedances of specific limits or operating parameters defined in a regulatory permit
• Reportable releases – accidental releases which are required to be reported to regulatory authorities due to the source or the nature of the material involved
• Administrative errors – involving such matters as mechanical or procedural errors resulting in missed testing samples, but with which no known permit exceedance or release is associated
All such instances are promptly reported to regulatory authorities, and the root causes are then analyzed in an effort to prevent recurrence. Using a methodology derived from our ISO environmental management systems, we have classified all such events in 2013 by significance1, based on the level of risk to humans and the environment, and the potential for legal sanctions. More details are provided on the facing page relating to all of the events in 2013.
EVENTS BY OPERATION 2
Crofton Elk Falls Port Alberni Powell River Snowflake Total
2013 12 0 6 10 n/a 28
2012 19 11 1 26 8 462011 28 2 0 12 13 402010 21 3 3 5 39 292009 8 2 4 12 0 24
EVENTS BY IMPACTED ENVIRONMENT(corporate wide)
63
42
21
0
Water 15 10 17 35 10
Air 13 63 38 26 17
Land 0 2 0 4 1
09 10 11 12 13
2013 EVENTS (28 TOTAL) IMPACTED ENVIRONMENT SIGNIFICANCE 1
Water Air Land Low Medium High
Permit Non-Compliance 10 4 6 0 4 6 0
Reportable Release 15 3 11 1 15 0 0
Administrative Error 3 3 0 0 3 0 0
1 Low significance: poses no threat to people or environment.Medium significance: poses some threat to people or environment.High significance: poses material threat to people or environment.
2 Snowflake was closed in 2012 and Elk Falls was sold in 2013.
49
CATALYST PAPER 2013 SUSTAINABILITY REPORT
CROFTON (12 EVENTS) There were four compliance episodes where the mill failed to meet its bleach plant ClO2
concentration maximums of 10 ppm. A new process that combines odorous pulping gases and bleach plant emissions to eliminate both streams to be completed by Q2 2014 will correct this issue.
Three of 10 fish died during LC20 leachate testing of the old closed landfill at Swallowfield. The site has been inactive for over two decades and no cause could be found. Compromised fish or a contaminated sample container is suspected as the cause.
There were two events where non-ozone depleting refrigerant was released in small quantities just above the 10 kg report threshold.
There was one event where ozone depleting refrigerant was released in a small quantity just above the 10 kg report threshold.
There was one episode of elevated particulate from kiln stack. The cause of the problem was excessive buildup
of solids on the inside of the lime kiln, which resulted in blow through of suspended particles.
220 litres of hydraulic fluid from a ruptured hose on a loader was released onto a deep chip pile. The contaminated chips were collected and subsequently reused as fuel in the power boiler.
A small release of three kilograms of ground calcium carbonate was discharged through a storm drain into Stuart Channel during the transfer from rail to truck. Corrective actions have been taken to prevent spillage during trans-loading, and review of area storm water drains is underway.
The mill’s third quarter miscellaneous TRS measured as total releases per tonne pulp was above the permit limit due to elevated releases from the A Brown Stock Wash vent due to a failed instrument.
PORT ALBERNI (6 EVENTS)There were six events where ozone depleting refrigerant was released in small quantities just above the 10 kg report threshold.
POWELL RIVER (10 EVENTS)There were three minor administrative errors related to missing samples over the year.
There were two events where ozone depleting refrigerant was released in small quantities just above the 10 kg report threshold.
There was a 400 m3 release of wastewater to Malaspina Strait following a brief power interruption.
There was a 57 m3 release of wastewater to Malaspina Strait from manhole #3, combined with cooling water caused by a reset problem with the pump’s controls.
There was an indeterminate discharge of elevated pH water caused by a level transmitter failure.
There were two episodes where cooling water discharges were above the temperature limit, both of which lasted two minutes.
2013 TOTALMILL EVENTS
CROFTON PORT ALBERNI POWELL RIVER
50
CATALYST PAPER 2013 SUSTAINABILITY REPORT
REPORT SECTION PAGES
Introductory Materials / Key Facts + Figures • • • • • • • •The Big Picture • • • • •2013 Highlights 2 •2014 Goals 3 •Message from the President 4-6 • •Sustainability Leadership 7-15 • •People 16-17 •Stakeholder Engagement 18-19 • • •Great Bear Rainforest 20-21 •Workforce 22-25 • • •Communities 26-27 • • •Paper 28-32 • •Being Sage 30-31 • •Materiality 33 •Mill Highlights 34 •EVG+D 35 •Responsible Operations 36-40 • • •Environmental Data 41 • •Regulatory Compliance 48 •Detailed GRI Index Online • • • • • • • • • •
A detailed index encompassing Catalyst’s full disclosure process and
citing specific GRI indicators is available at: www.catalystpaper.com/
investors/sustainability-reports. We self declare our disclosure to
be in accordance with GR4 Core guidelines.
We welcome feedback on this report. Please email us at [email protected].
ADVANCING TRANSPARENCY + COMMUNICATING PROGRESSGLOBAL REPORTING INITIATIVE INDEX
STRA
TEGY
+ A
NALY
SIS
G4-1
ORG
PROF
ILE
G4 –
3 to
G4-
16
IDEN
TIFI
ED M
ATER
IAL
ASPE
CTS
+ BO
UNDA
RIES
G4
-17
to G
4-23
STAK
EHOL
DER
ENGA
GEM
ENT
G4-2
4 to
G4-
27
REPO
RT P
ROFI
LEG4
-28
to G
4033
GOVE
RNAN
CEG4
-34
ETHI
CS +
INTE
GRIT
Y G4
-56
ECON
OMIC
ENVI
RONM
ENTA
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A full overview of our stakeholder landscape – including the groups to whom we believe this report to be of interest – is available in
the GRI Index found on our website.
INPUTS85% of our purchased raw inputs are waste products
Certified chain of custody to Forest Stewardship Council (FSC) and Programme for the Endorsement of Forest Certification (PEFC)
90% renewable energy in our product manufacturing
All of our fibre is from sustainably well-managed forests
MANUFACTURINGYield focused – use less, waste less
High-opacity paper offering bulk with less weight
Paper with one of the lowest carbon footprints in North America
TRANSPORTATIONMulti-modal efficient logistics to reduce material miles and carbon emission from shipping finished product
High quality handling delivers orders on time, damage free
PAPER LIFE CYCLEPartnerships to gain sustainability insight with organizations like World Wildlife Fund (WWF), GreenBlue, Greenpeace, Sierra Club BC, Forest Ethics and Corporate Knights
TRANSPARENCYAlong the supply chain
On product labels highlighting pedigree and footprint
Carbon, forest footprint, water disclosure as well as reporting to GreenBlue’s Environmental Paper Assessment Tool (EPAT)
First environmental report published in 1993
PERFORMANCE:PROGRESS ON 5 FRONTS
1 2 3 4 5
THE BIG PICTURE:
www.catalystpaper.com/about/stance
A five-point operating philosophy guides our efforts to continually meet the high expectations of our customers,
investors, employees, communities and other stakeholders.
PEOPLE PAPER PERFORMANCE
WHAT IS THIS REPORT ABOUT?This report focuses on the wholly owned operations and worldwide sales of Catalyst Paper from January 1 to December 31, 2013.
In this, our 11th sustainability report, we follow the Global Reporting Initiative’s (GRI) G4 guidelines and self declare in accordance with core disclosure. As in past years, the report covers those aspects of performance that are of most interest to our stakeholders. Our scope is largely unchanged
from last year when our report earned the Chartered Professional Accountants award for corporate reporting.
Our business circumstances in 2013 prevented us from contributing financially to the UN Global Compact and the Global Compact Canadian Network. Although we have withdrawn from the initiative, we remain committed to – and take guidance from – the principles of the UN Global Compact.
We did not seek formal external assurance on the report, although we share the views of stakeholders on some of our key issues and initiatives. And we welcome reader feedback on this report, as well as ideas for future editions.
Please share your thoughts with us by emailing [email protected]
MANUFACTURING PROCESS
RESOURCE USE
EMPLOYEES + UNIONS P24
CORPORATE + DISTRIBUTIONENERGY P38
WOOD FIBRE P37
WATER P37
OTHER KEY MATERIALS P46
MAGAZINES
CATALOGUES
RETAIL INSERTS
BOOKS
BROCHURES
NEWSLETTERS
NEWSPAPERS
FLYERS
DIRECTORIES
DIRECT MAIL
REPORTS, MANUALS, COMICS, GRAPHIC NOVELS
CUSTOMERS + COMPETITIVENESS P29-32, 36
SAFETY P25
EFFICIENCY P45
TRANSPARENCY + DISCLOSURE P50
OUR PRODUCTS
ATE ONE DISTR
CROFTONProduces enough paper every year for 100 million phone books + 150 million daily newspapers including The Globe and Mail, The Wall Street Journal and The New York Times
NANAIMO
PORT ALBERNIProduces paper for
directories, catalogues, brochures, inserts, flyers and magazines such as Baron’s, Men’s Journal,
In Touch, US Weekly and Rolling Stone
POWELL RIVERProduces paper for catalogues, magazines, newsletters, high volume magazines and books, including Fifty Shades of Grey, the fastest-selling paperback of all time
RICHMOND
SURREY DISTRIBUTION CENTRE
WATER QUALITY P37
CLIMATE CHANGE + GHGS P40
AIR QUALITY P39
SOLID WASTE P39
REGULATORY COMPLIANCE P48
INVESTORS
CREDITORS
GOVERNMENTS P19
COMMUNITIES P26-27, 35-36
FIRST NATIONS P19
NON-GOVERNMENTAL GROUPS P20-21
ENVIRONMENTECONOMIC SOCIAL
IMPACTS + BENEFITS
LOW-IMPACT PRODUCTIONFINANCING PARTNERSHIPS + STAKEHOLDERS
RENEWAL + RETENTION P22-24
2013LESS IS MORE
CATALYST PAPER CORPORATION2nd Floor, 3600 Lysander Lane Richmond, B.C. V7B 1C3 604-247-4400
Visit us online at www.catalystpaper.com
JOE NEMETHPresident and Chief Executive Officer
BRIAN BAARDAVice-President, Finance and Chief Financial Officer
STEVE BONIFERROSenior Vice-President, Human Resources
GRAHAM KISSACKSustainability Specialist
GENERAL MANAGERS + COMMUNITY LIAISON
CROFTON
Robert Belanger, General Manager P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6100
PORT ALBERNI
Fred Chinn, General Manager 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7525
POWELL RIVER
Brian Johnston, General Manager 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-3722
ENVIRONMENTAL LIAISON
CROFTON
Brian Houle, Manager, Environment P.O. Box 70 Crofton, B.C. V0R 1R0 250-246-6236
PORT ALBERNI
Larry Cross, Manager, Environment 4000 Stamp Avenue Port Alberni, B.C. V9Y 5J7 250-724-7889
POWELL RIVER
Sarah Barkowski, Manager, Environment 5775 Ash Avenue Powell River, B.C. V8A 4R3 604-483-2850
Designed and produced by smith + associateswww.smithandassoc.comPlease recycle
This report contains forward-looking statements. Forward-looking statements are statements, other than statements of historical fact, that address or discuss activities, events or developments that Catalyst Paper expects or anticipates may occur in the future. These forward-looking statements can be identified by the use of words such as “anticipate”, “could”, “expect”, “seek”, “may”, “likely”, “intend”, “will”, “believe” and similar expressions or the negative thereof. These forward-looking statements reflect management’s current views and are based on certain assumptions and factors management believes are appropriate in the circumstances, including assumptions that there will be no material change to the regulatory environment in which the company operates, capital budgeted for certain goals will be available, and existing relationships with stakeholders will be maintained. Such forward-looking statements are subject to risks and uncertainties and no assurance can be given that any of the events anticipated by such statements will occur nor, if they do occur, what benefit Catalyst will derive from them. No forward-looking statement is a guarantee of future results. A number of factors could cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements, including technological and regulatory changes, cost constraints, Catalyst’s ability to successfully obtain operational and environmental performance improvements, and other factors beyond its control. Catalyst disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.
CONTACTINGCATALYST
READ MORE ONLINE Our annual financial report and sustainability summary foldout wrap for 2013 are available in the Investor Relations section of our website.
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LIGHTER IS BETTER
KEY FACTS AND FIGURES 01
MESSAGE FROM THE PRESIDENT + CEO 04
PEOPLE 16
PAPER 28
PERFORMANCE 32
THE RESULTS: ENVIRONMENTAL DATA 41
REGULATORY COMPLIANCE 48
GRI INDEX 50
Headquartered in Richmond, British Columbia (B.C.), Catalyst Paper employs 1,611 people and operates three mills and a distribution facility on Canada’s Pacific coast. Our combined annual production capacity of 1.5 million tonnes meets the needs of customers, including retailers, publishers, commercial printers, and manufacturers who use our pulp, in North America, Latin America, the Pacific Rim and Europe.
We have earned a reputation for environmental stewardship based on our commitment to certified fibre sourcing, manufacturing efficiency, verified chain of custody and environmentally responsible paper operations. A public company, Catalyst’s shares trade on the Toronto Stock Exchange (TSX) under the symbol CYT.
PAPER FACTSinside pages of report (120.3 g)
INPUTS
Raw Fibre (g) 113
% certified sources 100
Filler (g) 45
Water (L) 9.1
Work (person secs) 1.3
Energy (Cal) 664
% renewable 91
EMISSIONS
Greenhouse Gas (g) 11 *
Air Particulate (mg) 2.9
Effluent BOD (mg) 58
Solid Waste (cm3) 10
* Offset to zero
Production Notes
The inside pages of this report are printed on Ascent Gloss Sage, Catalyst’s new coated three grade, produced at the Port Alberni mill. Ascent is our highest quality coated paper grade. Its brightness, superior opacity and excellent printability make it ideal for magazine, catalogue, high-end insert, commercial and direct mail print applications printed on heatset offset presses.
Catalyst’s coated products are available under our Sage program, meaning they are certified (Programme for the Endorsement of Forest Certification) as containing 100% fibre from sustainably managed forests, that there were no net carbon emissions during their manufacture, and that detailed mill-level environmental performance data are available via GreenBlue’s Environmental Paper Assessment Tool (EPAT). We also contribute $1 for every tonne of Sage product sold to support our partner initiatives.
The Paper Facts label identifies the inputs and emissions associated with this specific grade of paper calculated on a per-report basis. Catalyst customers can use the online Paper Calculator at http://catalystpaper.com/calculator to identify inputs and emissions associated with their own purchases and to compare them to typical North American paper products.
This report was printed with inks that are formulated to contain plant-derived materials, and that comply with North American toxics-in-packaging legislation for heavy metal content.
Catalyst Paper Corporation2nd Floor, 3600 Lysander Lane
Richmond, B.C. V7B 1C3604-247-4400
www.catalystpaper.com
READ MORE ONLINE ABOUT OUR COMPANY
catalystpaper.com/about/our-facilities
Our manufacturing facilities have long histories and are economic
drivers in the coastal communities where they are located.