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Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal Change Restricts innovation ? Mobile Application Developers Fast to market, regular addition of new features “Rapid Development” (minimal documentation) Opportunity for errors? We will fix them in later releases Please Copy and Distribute

Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal

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Page 1: Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal

Key Lessons from 2011

What Have We Learnt?

Different Development Philosophies

Banks

Focus on Security and Interoperability

Lots of documentation, Minimal Change

Restricts innovation ?

Mobile Application Developers

Fast to market, regular addition of new features

“Rapid Development” (minimal documentation)

Opportunity for errors? We will fix them in later releases

Please Copy and Distribute

Page 2: Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal

Key Lessons from 2011

Risk – Products are Insecure

What a card looks like to a Square credit card reader

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Page 3: Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal

Key Lessons from 2011

Perceived Value of Data on Phone

What is the Value of the Data on Your Smartphone

iPhone sales in Lagos

Same Connector used to Charge and Back Up Data

Juice Jacking (DefCon 2011)

Mobile charging point that doesn’t just charge your

mobile device but instead takes advantage of

automatic sync capabilities

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Page 4: Key Lessons from 2011 What Have We Learnt? Different Development Philosophies Banks Focus on Security and Interoperability Lots of documentation, Minimal

Key Lessons from 2011

Malicious Applications

Mobile Malware

Applications that seek to retrieve credentials or fake transactions

Principally Key-Loggers or Trojans

QR Codes have been used to spread Malware

Increase MNO’s Customer Service Costs

Smart Tags Deliver the Same Functionality

Sales of Mobile Anti- Virus Software is Minimal

Please Copy and Distribute