Key Performance on Starbucks

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Starbucks Shared Planet - Our Responsibility

MY CUSTOMIZED REPORTCREATED AT WWW.STARBUCKS.COM/SHAREDPLANET

2009 Starbucks Coffee Company. All rightsreserved.

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Mission Statement

Our Starbucks Mission

To inspire and nurture the human spirit one person, one cup, and one

neighborhood at a time.

Here are the principles of how we live that every day

Our Coffee

It has always been, and will always be, about quality. Were passionate about

ethically sourcing the finest coffee beans, roasting them with great care, and

improving the lives of people who grow them. We care deeply about all of this; our

work is never done.

Our Partners

Were called partners, because its not just a job, its our passion. Together, we

embrace diversity to create a place where each of us can be ourselves. We

always treat each other with respect and dignity. And we hold each other to that

standard.

Our Customers

When we are fully engaged, we connect with, laugh with, and uplift the lives of our

customers even if just for a few moments. Sure, it starts with the promise of a

perfectly made beverage, but our work goes far beyond that. Its really about

human connection.

Our Stores

When our customers feel this sense of belonging, our stores become a haven, a

break from the worries outside, a place where you can meet with friends. Its

about enjoyment at the speed of lifesometimes slow and savored, sometimes

faster. Always full of humanity.

Our Neighborhood

Every store is part of a community, and we take our responsibility to be good

neighbors seriously. We want to be invited in wherever we do business. We can

be a force for positive action bringing together our partners, customers, and the

community to contribute every day. Now we see that our responsibilityand ourhttps://test.starbucks.com/SHAREDPLANET/customGRPage.aspx (2 of 108)6/1/2010 2:23:02 PM


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potential for goodis even larger. The world is looking to Starbucks to set the

new standard, yet again. We will lead.

Our Shareholders

We know that as we deliver in each of these areas, we enjoy the kind of success

that rewards our shareholders. We are fully accountable to get each of these

elements right so that Starbucksand everyone it touchescan endure and

thrive.

Environmental Mission Statement

Starbucks is committed to a role of environmental leadership in all facets of our

business.

We fulfill this mission by a commitment to

q Understanding of environmental issues and sharing information with our partners.

q Developing innovative and flexible solutions to bring about change.

q Striving to buy, sell and use environmentally friendly products.

q Recognizing that fiscal responsibility is essential to our environmental future.

q Instilling environmental responsibility as a corporate value.

q Measuring and monitoring our progress for each project.

q Encouraging all partners to share in our mission.

Message From Howard

Starbucks has always stood not only for exceptional coffee but for something bigger.

Starbucks Coffee Company began as a single store in Seattle's Pike Place Market, founded in 1971 during the height of a deep local recession.

But Starbucks founders had a vision. That vision was to find some of the world's best coffee and share their passion and knowledge with their customers. The experience they created represented hope, inspiration, moments to

savor and appreciate.

Today, what we stand for is more important than ever. It is our mission and principles that will help carry us through short-term challenges and make our company an enduring one.

Now is the time to embrace what makes us Starbucks. Now is a time to be bold.

Howard Schultz (left) is joined by Bono to

announce Starbucks partnership with

(PRODUCT) RED part of the Starbucks

Shared Planet commitment to communities.

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We've staked out some bold goals as part of Starbucks Shared Planet in the way we work to buy our coffee responsibly, help our communities and care for the environment. We feel now is the time to invest truly and

authentically in ways to help create a better future for the world we share.

What began nearly 40 years ago continues on today.

We are on a journey. Thank you for joining us.

Starbucks is committed to

upholding the principles of the UN

Global Compact

Howard Schultz

chairman, president and chief executive officer

Our Collaborations

Extending our reach one partnership at a time.

Starbucks Shared Planet is our commitment to doing business responsibly. And

while our vision is big, were doing things to extend our reach at the same time. Were

working to promote a better way of helping each other and the planet by inspiring our

customers and partners to take action and by joining forces with a cross-section of non-

governmental organizations (NGOs). Our NGO partners bring specialized expertise and

experience to the table, and they work with us to create solutions that support our

commitments to ethical sourcing, environmental stewardship and community

involvement.

Starbucks partners with organizations like Conservation International, Fairtrade Labelling

Organizations International (FLO), Earthwatch Institute, Save the Children, Youth

Venture and the International Youth Foundation. Were also members of industry

organizations that help us further define our strategy and meet our goals. Every one of

them plays a part in our success, and theyre crucial to helping us reach our goals.

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Our Goals and Progress

During the last year we stepped back, reflected and imagined how much more impact we could have

on our partners (employees), customers, communities, the environment and our business if we set

our sights high enough. We identified three areas of focus where we believe our impact could be the

greatest: Ethical Sourcing, Environmental Stewardship and Community Involvement. In each area,

we set longer range goals to help us stay on track, measure results and share our progress with

you. These goals have been integrated with our other Key Performance Indicators (KPIs) that we

have reported for several years, and they provide the direction for Starbucks Shared Planet, our

commitment to doing business responsibly.

CategoriesClick on a category below to learn more.

Ethical sourcing

Environmental stewardship

Community investment

Other

Keys to Symbols

SUPPORTING GOALS

Increase annual purchases of

coffee purchased through C.A.

F.E. Practices1

65% of Starbucks totalcoffee purchases (228million pounds)(goal: 225 millionpounds)

77% of Starbucks totalcoffee purchases (295million pounds)

(goal: 65%2)

Double our purchases of Fair

Trade Certified coffee to 40million pounds in 2009

20 million pounds6% of Starbucks totalcoffee purchases

19 million pounds5% of Starbucks totalcoffee purchases

Invest in farmers and their

communities by nearly

doubling farmers loans to $20

million by 2015

$10.5 million in loans $12.5 million in loans(loans are cumulativeyear over year)

Pro-actively affect climate

change by offering farmers

incentives to prevent

deforestation

Announced a renewed5-year partnership withConservationInternational with athree-year commitmentfor $7.5 million.

1C.A.F.E. Practices and Fair Trade purchases are not mutually exclusive.

2Beginning in 2008, Starbucks set goals as a percentage of total purchases rather than absolute volume.

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SUPPORTING GOALS

Develop and launch

recyclable cup by 2012

Began exploringadditional opportunitiesto make our cups morerecyclable which will beformalized into a plan

this year.

25% of our cups will be

reusable by 2015

Customers in the U.S.and Canada increasedtheir use of commutermugs for theirbeverages to nearly 22million timesrepresenting 1.3percent of thetransactions in thesestores.

SUPPORTING GOALS

Recycling available in all of

our company-owned stores

where we control waste

collection by 2015

73% 70%(goal: 76%)

50% of the energy used in

our company-owned stores

will come from renewable

sources by 2010

20% renewable energy 20% renewable energy

Reduce our greenhouse gas

emissions by making our

company-owned stores 25%

more energy efficient by 2010

Completed acomprehensive energyaudit that will help

focus our immediateinvestments in newlighting, and improvingthe efficiency of HVAC(heating, ventilationand cooling systemsand other equipment.

Significantly reduce water

usage in our company-

operated stores

25gallons of water usedper square foot of retailper month

24gallons of water usedper square foot of retailper month

All new company-owned

stores worldwide will be

certified green by 2010

As of the end of 2008,we had one LEEDcertified store. Ourprototype certification isregistered with the USGreen Building Council.

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Community service hours 320,000 hours(goal: 375,000)

246,000 hours(goal: 421,000)

SUPPORTING GOALS

Engage 50,000 young people

to innovate and take action

through the youth actiongrants

Made 64 grants totaling$2.1 million to

organizationssupporting young socialentrepreneurs.

CHARITABLE CONTRIBUTIONS

Total cash and in-kind

contributions

$18 million $14 million

Percentage of pretax

earnings

1.7% 3%

WORKPLACE

Partner satisfaction 86%1 80%

Partner engagement 69%1 64%

DIVERSITY

Women - U.S. executives(vice presidents and above)

34% 33%

Women - U.S. workforce 66% 67%

People of color - U.S.executives (vice presidentsand above)

14% 14%unchanged

People of color - U.S.workforce

31% 32%

Suppliers - amount spent withcertified minority and women-owned businesses in U.S

$350 million (goal:$206 million)

$331 million (goal:$375 million)

1We did not conduct a survey in 2007. This data is from 2006 for comparison.

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Reporting On 2008

Our commitment to being a responsible

company includes our efforts to be open and

honest about the successes and challenges we

face pursuing that commitment with our

customers, our partners (employees) and the

communities where we do business. Each year

since 2001, our reports on our corporate social

responsibility efforts which we now call global

responsibility have told the story of our

journey and progress related to Starbucks

social, environmental and economic impacts.

This year we're creating a better experience for you by incorporating our fiscal 2008

report throughout the Starbucks Shared Planet website. You can also customize a

report printout based on your interests with the build-your-own report feature.

Thank you for taking the time to check in on what we're doing. We invite you to share

your thoughts with us with our survey so we can continue to improve our approach.

About our report.

Scope

The report for fiscal 2008 focuses on our three Starbucks Shared Planet

commitments: ethical sourcing (buying), environmental stewardship and

community involvement. We have also included helpful links to information

and resources found on Starbucks.com and in past reports regarding our

financial, corporate governance, workplace and diversity policies and

performance.

In developing this report, we've covered topics and issues that we believe

are important to Starbucks and our stakeholders. We either share

information about those topics in the body of the report or direct readers to

other resources.

What we report has also been informed by the Global Reporting Initiative G3

Guidelines, a set of internationally recognized sustainability reporting

standards. These key criteria are outlined in our GRI Index.

A high-level summary of our progress on Starbucks Shared Planet

commitments is contained in ourStarbucks Shared Planet scorecard.

Boundaries

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The report content is focused largely on Starbucks U.S. and Canada

company-operated retail stores and global supply chain operations areas

that represent the majority of Starbucks social, environmental and economic

impacts. Our system for reliably collecting and reporting related data does

not currently encompass all of our operations. For now, anecdotal

information is included for international operations, licensed store operations

and joint ventures, where available and relevant. A notable exception to this

is information on total coffee purchases, which is for all Starbucks brands

and retail stores, including Starbucks Coffee, Seattle's Best Coffee and

Torrefazione Italia.

Reporting Year

Starbucks fiscal year 2008 (October 1, 2007 September 28, 2008), unless

otherwise noted.

Currency

All references to currency are in U.S. dollars, unless otherwise noted.

Previous Reports

http://www.starbucks.com/aboutus/csr.asp

Information Integrity

Starbucks management is responsible for the preparation and integrity of

the information being reported for fiscal 2008. Through a system of internal

controls, including a comprehensive verification process involving internal

subject matter experts, we believe this information fairly represents our

global responsibility activities and performance results for the fiscal year

2008. External verification is provided by Moss Adams LLP. Read the Moss

Adams Independent Assurance Report.

Forward-Looking Statements

Our reporting on global responsibility for fiscal 2008 includes forward-looking

statements about the company's business and the company's future

business plans, initiatives and objectives. These forward-looking statements

are based on currently available operating, financial and competitive

information and are subject to a number of significant risks and

uncertainties. Actual future results may differ materially depending on a

variety of factors including, but not limited to, coffee, dairy and other raw

material prices and availability; successful execution of the company's

transformation strategy, restructuring, cost reduction and other initiatives;

fluctuations in U.S. and international economies and currencies; the impact

of competition; the effect of legal proceedings; and other risks detailed in the

company's filings with the Securities and Exchange Commission, including


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the "Risk Factors" section of Starbucks Annual Report on Form 10-K for the

fiscal year ended September 28, 2008. The company assumes no obligation

to update any of these forward-looking statements.

Being a responsible business is acommitment that is embedded in ourculture and reflects the core valuesexpressed in our Mission Statement

"We feel now is the time to invest trulyand authentically in ways to help createa better future for the world we share."

Materiality

Materiality what matters most.

Since 2001, Starbucks hasreported on our social, environmental and economic impacts .

We consider a number of factors in deciding which data and stories are most important

to share and report. One determining factor is the materiality or the importance an

issue or performance metric has both to our business and our key stakeholders. This

framework helps us assess what matters most to our audiences both inside and outside

the company.

Our Global Responsibility Report for fiscal year 2008, a key component of the

Starbucks Shared Planet website, focuses on the work we are doing in our three

main Starbucks Shared Planet commitments: ethical sourcing, community

involvement andenvironmental stewardship. These are the areas of greatest importance

to Starbucks, our customers and partners (employees), as well as non-governmental

organizations and investors. We also knowhealth and wellness andworkplace practices

are of considerable interest to our stakeholders. Information about these key topics can

be found on Starbucks.com.

How we determine materiality.

Our process for determining materiality for our Global Responsibility Report involves

assessing Starbucks significant economic, environmental and social impacts, and then

factoring in how these impacts substantively affect or influence our stakeholders. We

included a variety of inputs both internal and external to ensure we are aligned with

the materiality principle of the Global Reporting Initiative regarding content. These inputs


St b k Sh dPl t O R ibilit
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include:

q Customer feedback.

q Company objectives, strategies, policies, programs and risk factors.

q Partner (employee) surveys and other input.

q Shareholder resolutions and anecdotal feedback.

q Input gathered through stakeholder dialogues.

q Informal input from coffee suppliers.

q Media coverage and blog discussions of issues.

q Stakeholder feedback from previous reports.

q Global Reporting Initiative (GRI) recommended topics and data for inclusion.

After reviewing these inputs, we compiled a list of issues, and prioritized each one based

on the following criteria:

q The importance of the issue to and potential impact on Starbucks.

q The importance of the issue to and potential impact on customers,partners and other stakeholders.

q The amount of reasonable control Starbucks has over an issue.

The result is a comprehensive report that we hope addresses the issues most critical to

our social, environmental and economic impacts. As always, wed appreciate your

feedback on how were doing.

Global Reporting Initiative

Global Reporting Initiative Performance Indicators

Starbucks Fiscal 2008

Starbucks self declares this report to GRI application level B+ as evidenced in the table

below.

Categories

Strategy and analysis

Organizational profile

Report parameters

Governance, commitments, and

engagement

Keys to Symbols

Note: In some cases, information is


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Economic performance indicators

Environmental performance indicators

Labor practices and decent work performance

indicators

Human rights performance indicators

Society performance indicators

Product responsibility performance

indicators

included in the "explanation" column or is

available on another website rather than

within our report.

Strategy and Analysis

Information

ReportedLocation within

Starbucks Fiscal

2008 Report

Explanation/Additional

Information

1.1 Statement fromthe seniordecision-makerof theorganization (e.g. CEO, chair orequivalentsenior position)about therelevance ofsustainability to

the organizationand its strategy

Message from

Howard

1.2 Statement fromthe seniordecision-makerof theorganization (e.g. CEO, chair orequivalentsenior position)about therelevance ofsustainability tothe organizationand its strategy

Our Responsibility

Organizational Profile

Information

ReportedLocation

within

StarbucksFiscal 2008

Report


Information

2.1 Name of theorganization

Starbucks Fiscal 2008 Form

10-K

2.2 Primary brands,products and/orservices


10-K


StarbucksSharedPlanet-Our Responsibility
https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=messageFromHowardhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=messageFromHowardhttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=messageFromHowardhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=messageFromHoward


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Starbucks Shared Planet Our Responsibility

2.3 Operationalstructure of theorganization,including maindivisions,operatingcompanies,subsidiariesand jointventures


10-K

2.4 Location of theorganization'sheadquarters


10-K

2.5 Number ofcountries wherethe organizationoperates, andnames ofcountries witheither majoroperations orthat arespecificallyrelevant to thesustainabilityissues coveredin the report

Starbucks Fiscal 2008 Form10-K

2.6 Nature ofownership andlegal form


10-K

2.7 Markets served(includinggeographicbreakdown,sectors served,and types ofcustomers/beneficiaries)

Starbucks Fiscal 2008 Form10-K

2.8 Scale of thereportingorganizationincluding:number ofemployees, netsales, totalcapitalizationbroken down interms of debtand equity,quantity ofproducts orservicesprovided


10-K

2.9 Significantchanges duringthe reportingperiodregarding size,structure orownership


10-K

2.10 Awardsreceived in thereporting period

No significant related(awards) were receivedduring the reporting period.

Report Parameters


http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdf


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p y

Information

ReportedLocation withinStarbucks

Fiscal 2008

Report


Information

3.1 Reportingperiod (e.g.fiscal/calendaryear) forinformationprovided

Reporting on

2008

3.2 Date of mostrecent report (ifany)

Reporting on

2008

3.3 Reporting cycle(annual,biannual etc.)

Reporting on

2008

3.4 Contact pointfor questionsregarding thereport or itscontents

Contact Us

3.5 Process fordefining reportcontentincluding:materiality,prioritizingtopics withinthe report andidentifyingstakeholderstheorganizationexpects to usethe report

Materiality

3.6 Boundary ofthe report (e.g.countries,subsidiaries,leasedfacilities, jointventures,suppliers)

Reporting on

2008

3.7 State anyspecific

limitations onthe scope orboundary of thereport

Reporting on

2008


10-K

3.8 Basis forreporting on

joint ventures,subsidiaries,leasedfacilities,outsourcedoperations, andother entitiesthat cansignificantlyaffectcomparabilityfrom period to

period and/orbetweenorganizations

Reporting on

2008


10-K


https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008http://www.starbucks.com/customer/contact.asphttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=materialityhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=materialityhttp://www.starbucks.com/customer/contact.asphttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008https://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=reportingOn2008


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3.9 Datameasurementtechniques andthe bases ofcalculations,includingassumptionsand techniquesunderlyingestimationsapplied to thecompilation ofthe indicatorsand otherinformation inthe report

Standard and generallyaccepted definitions areemployed.

3.10 Explanation ofthe effect ofany re-statements ofinformationprovided inearlier reports,and thereasons forsuchrestatement (e.g. mergers/acquisitions,change of baseyears/periods,nature ofbusiness,measurementmethods)

Not applicable for reportingperiod.

3.11 Significantchanges frompreviousreportingperiods in thescope,boundary, ormeasurementmethodsapplied in thereport

Reporting on

2008

No significant changes weremade during the reportingperiod.

3.12 Tableidentifying thelocation of theStandard

Disclosures inthe report

This GRI index contains thelocations of our standarddisclosures.

3.13 Policy andcurrent practicewith regard toseekingexternalassurance forthe report. Ifnot included inthe assurancereportaccompanyingthesustainabilityreport, explainthe scope andbasis of any

externalassuranceprovided. Alsoexplain therelationship

External

Assurance

Report


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between thereportingorganizationand theassuranceprovider(s)

Governance, Commitments, and Engagement

Information

ReportedLocationwithin


Report


Information

4.1 Governancestructure of theorganizationincludingcommittees underthe highestgoverning bodyresponsible forspecific tasks,such as settingstrategy ororganizationaloversight.

Starbucks Corporate

Governance

4.2 Indicate whetherthe chair of thehighestgovernance body

is also anexecutive officer(and, if so, theirfunction within theorganization'smanagement andthe reasons forthis arrangement)

Starbucks 2008 Proxy

4.3 For organizationsthat have aunitary boardstructure, statethe number ofmembers of thehighestgovernance bodythat areindependent and/or non-executivemembers.

Not applicable. Starbucksdoes not have a unitaryboard structure.

4.4 Mechanisms forshareholders andemployees toproviderecommendationsor direction to thehighestgovernance body


4.5 Linkage betweencompensation formembers of thehighestgovernance body,senior managers,

and executives(includingdeparturearrangements),and the



http://www.starbucks.com/aboutus/corporate_governance.asp?http://www.starbucks.com/aboutus/corporate_governance.asp?http://www.starbucks.com/aboutus/corporate_governance.asp?http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://www.starbucks.com/aboutus/corporate_governance.asp?http://www.starbucks.com/aboutus/corporate_governance.asp?


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organization'sperformance(including socialandenvironmentalperformance).

4.6 Processes inplace for thehighestgovernance bodyto ensure conflictsof interest areavoided.

Starbucks Business Ethics

and Compliance

4.7 Processes for

determiningqualifications andexpertise of themembers of thehighestgovernance bodyfor guiding theorganization'sstrategy oneconomic,environmental,and socialperformance andthe status of theirimplementation.

Excecutive Committee

appointed to determinestrategy andimplementation on ethicalsourcing, environmentaland social developmentobjectives. Selection isbased on member's abilityto provide expertise andmake decisions to deliverpublicly-stated objectives

4.8 Internallydevelopedstatements of

mission andvalues, codes ofconduct, andprinciples relevantto economic,environmentaland social topics

Mission

Statement,

Ethical

Sourcing,

Environmental

Stewardship

4.9 Procedures of thehighestgovernance bodyfor overseeing theorganization'sidentifications andmanagement ofeconomic,environmental,and socialperformance,including relevantrisks andopportunities andadherence orcompliance withinternationallyagreed standards,codes of conductand principles.


Form 10-K

4.10 Processes forevaluating thehighestgovernancebody's ownperformance,particularly withrespect to

economic,environmentaland socialperformance.



http://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=missionStatementhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=missionStatementhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://investor.starbucks.com/phoenix.zhtml?c=99518&p=IROL-secToc&TOC=aHR0cDovL2NjYm4uMTBrd2l6YXJkLmNvbS94bWwvY29udGVudHMueG1sP2lwYWdlPTYwODI3ODYmcmVwbz10ZW5r&ListAll=1http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=missionStatementhttps://test.starbucks.com/SHAREDPLANET/ourResponsibilityInternal.aspx?story=missionStatementhttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asp


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4.11 Explanation ofwhether and howthe precautionaryapproach orprinciple isaddressed by theorganization.

Environmental

Stewardship

4.12 Externallydevelopedeconomic,environmental,and socialcharters,principles, orother initiatives towhich theorganizationsubscribes orendorses.

Throughout

report

4.13 Memberships inassociations(such as industryassociations) and/or national/internationaladvocacyorganizations.

Our

Collaborations ,

Throughoutreport

4.14 List thestakeholdergroups engagedby the

organization.

Our

Collaborations ,

Throughoutreport

4.15 Basis foridentification andselection ofstakeholders withwhom to engage.

Our

Collaborations ,

Throughoutreport

4.16 Approaches tostakeholderengagement,includingfrequency ofengagement bytype and bystakeholder group

Our

Collaborations ,

Throughoutreport

Proactively engaged andgarnered feedback fromkey stakeholders onpriority CSR and businessissues including coffeesourcing, water,packaging materials andcommunity development.Through regular dialoguewith industry experts, keystakeholder groups,NGO's and civic leaderswe were able to betterunderstand thier concernsand gain input on topics ofmutual importance.

4.17 Key topics andconcerns thathave been raisedthroughstakeholderengagement, andhow theorganization hasresponded tothose key topicsand concerns,including through

its reporting.

Our

Collaborations ,

Materiality,

Throughoutreport

Economic Performance Indicators


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Information

ReportedLocation within


Report


Information

Managementapproachdisclosures


10-K

EC1 Directeconomic valuegenerated anddistributed,includingrevenues,

operating costs,employeecompensation,donations andothercommunityinvestments,retainedearnings, andpayments tocapitalproviders andgovernments.

A Closer Look at

Our Giving

Total wages and benefitspaid to U.S. and Canadapartners in fiscal 2008: $3.3billion. Includes salaries,bonuses, vacation, payrolltaxes, healthcare benefits,

workers' compensation and410 (k) matches.

EC2 Financialimplicationsand other risksandopportunities

for theorganization'sactivities due toclimate change

Climate Change Strategy

EC3 Coverage oftheorganization'sdefined benefitplanobligations.

Starbucks Benefits Plan

EC4 Significantfinancialassistancereceived fromgovernment

Not applicable. Starbucksdoes not receive significantfinancial assistance fromthe government.

EC5 Range of ratiosof standardentry levelwagecompared tolocal minimumwage atsignificantlocations ofoperation.

Starbucks considers thisproprietary information.

EC6 Policy,practices, andproportion ofspending onlocally-basedsuppliers atsignificantlocations of

operation.

Starbucks stores makesubstantial efforts to buyproducts and services, suchas baked goods, from localvendors. Local sourcingamplifies the positiveeconomic impact of eachstore, resulting in the

indirect benefits of creatingnew jobs, generatingadditional income for thecommunity and providingincreased tax revenue.


http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttp://media.starbucks.com.edgesuite.net/dotcom/media/pdf/YSB_Guide_Mar_2009.pdfhttp://media.starbucks.com.edgesuite.net/dotcom/media/pdf/YSB_Guide_Mar_2009.pdfhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdf


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EC7 Procedures forlocal hiring andproportion ofseniormanagementhired from thelocalcommunity atlocations ofsignificantoperation


10-K

EC8 Developmentand impact ofinfrastructure

investmentsand servicesprovidedprimarily forpublic benefitthroughcommercial, in-kind, or probonoengagement.

Social

Investments in

Coffee

Communities,ACloser Look at

our Giving

EC9 Understandingand describingsignificantindirecteconomicimpacts,including theextent of

impacts.

Ethical

Sourcing,

Community

Involvement

Environmental Performance Indicators

Information

ReportedLocation

withinStarbucks

Fiscal 2008

Report


Information


Ethical

Sourcing,

Environmental

Stewardship

EN1 Materials used

by weight orvolume.

Ethical

Sourcing,Environmental

Stewardship

EN2 Percentage ofmaterials usedthat arerecycled inputmaterials.

Environmental

Stewardship

EN3 Direct energyconsumptionby primaryenergy source.

Energy

EN4 Indirect energyconsumptionby primary

source.

Energy


http://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=closerLookhttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttps://test.starbucks.com/SHAREDPLANET/communityInternal.aspx?story=coffeeCommunitieshttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdf


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EN5 Energy saveddue toconservationand efficiencyimprovements.

Energy

EN6 Initiatives toprovide energy-efficient orrenewableenergy basedon productsand services,and reductionsin energyrequirementsas a result oftheseinitiatives.

Energy, Climate

Change

Strategy

EN7 Initiatives toreduce indirectenergyconsumptionand reductionsachieved.

Energy, Climate

Change

Strategy


Form 10-K

EN8 Total waterwithdrawal bysource.

Starbucks does notcurrently track thisinformation.

EN9 Water sourcessignificantlyaffected by

withdrawal ofwater.


EN10 Percentageand totalvolume ofwater recycledand reused.


EN11 Location andsize of landowned, leased,managed in, oradjacent to,protected areasand areas ofhighbiodiversityvalue outsideprotectedareas.


EN12 Description ofsignificantimpacts ofactivities,products, andservices onbiodiversity inprotected areasand areas ofhighbiodiversityvalue outsideprotectedareas.

Ethical

Sourcing,

Environmental

Stewardship

EN13 Habitatsprotected orrestored.

EthicalSourcing,

Environmental

Stewardship


https://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttp://media.corporate-ir.net/media_files/irol/99/99518/AR2008.pdfhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservationhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=energyConservation


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EN14 Strategies,current actions,and futureplans formanagingimpacts onbiodiversity.

Ethical

Sourcing,

Environmental

Stewardship

EN15 Number ofIUCN Red Listspecies andnationalconservationlist species withhabitats inareas affected

by operations,by level ofextinction risk.


EN16 Total direct andindirectgreenhousegas emissionsby weight.

Climate Change

Strategy

EN17 Other relevantindirectgreenhousegas emissionsby weight.


EN18 Initiatives toreduce

greenhousegas emissionsand reductionsachieved.

Climate Change

Strategy

EN19 Emissions ofozone-depletingsubstances byweight.


EN20 NO, SO, andothersignificant airemissions bytype andweight.

Not applicable.

EN21 Total waterdischarge byqualitydestination.

Not applicable.

EN22 Total weight ofwaste by typeand disposalmethod.


EN23 Total numberand volume ofsignificantspills.

Not applicable.


https://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmentalInternal.aspx?story=climateChangehttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/environmental.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspx


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EN24 Weight oftransported,imported,exported, ortreated wastedeemedhazardousunder theterms of theBaselConvention

Annex I, II, III,and VIII, andpercentage oftransportedwaste shipped

internationally.

Not applicable.

EN25 Identity, size,protectedstatus, andbiodiversityvalue of waterbodies andrelated habitatssignificantlyaffected by thereportingorganization'sdischarges ofwater andrunoff.

Starbucks does not trackthis information.

EN26 Initiatives tomitigateenvironmentalimpacts ofproducts andservices, andextent ofimpactmitigation.

Ethical

Sourcing,Environmental

Stewardship

EN27 Percentage ofproducts soldand theirpackagingmaterials thatare reclaimedby category.

Environmental

Stewardship

EN28 Monetary valueof significant

fines and totalnumber of non-monetarysanctions fornon-compliancewithenvironmentallaws andregulations.

No fines were paid in fiscal2008.

EN29 Significantenvironmentalimpacts oftransportingproducts andother goodsand materialsused for the

organization'soperations, andtransportingmembers of theworkforce.



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EN30 Totalenvironmentalprotectionexpendituresandinvestments bytype.


Labor Practices and Decent Work Performance Indicators

Information


Starbucks

Fiscal 2008Report


Information

LA1 Total workforceby employmenttype,employmentcontract, andregion.

Ethical

Sourcing

LA1 Total workforceby employmenttype,employmentcontract, andregion.

Total partners (employees)globally: 176,000; U.S.partners - retail: 136,000; U.S. partners - nonretail:7,000; international partners- retail: 32,000; internationalpartners - nonretail: 1,000

LA2 Total numberand rate ofemployeeturnover byage group,gender, andregion.

Starbucks considers thisproprietary information.

LA3 Benefitsprovided to full-timeemployees thatare notprovided totemporary orpart-timeemployees, bymajoroperations.


LA4 Percentage ofemployeescovered bycollectivebargainingagreements.

24 partners wererepresented by a trade unionduring the reporting period.

LA5 Minimumnotice period(s) regardingoperationalchanges,includingwhether it isspecified incollectiveagreements.

Not applicable.


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LA6 Percentage oftotal workforcerepresented informal jointmanagement-worker healthand safetycommitteesthat helpmonitor andadvise onoccupationalhealth andsafetyprograms.

Starbucks does not reportthis information.

LA7 Rates of injury,occupationaldiseases, lostdays, andabsenteeism,and number ofwork-relatedfatalities byregion.

Hours of Exposure-RetailStores: 144 million;Occupational Injury-RelatedFatalities-All Locations: 0;Rate of Injury Per 200,000Hours Worked-Retail Stores;5.21; Time Loss Claims-Non-Retail Locations: 17; TimeLoss Claims-Retail Stores:920; Total Time Loss Claims-

All Locations: 937; TotalWorkers' CompensationClaims-All Locations: 3840;Worker's CompensationClaims-Retail Stores: 3748;Workers' CompensationClaims-Non-RetailLocations: 92.

LA8 Education,training,counseling,prevention,and risk-controlprograms inplace to assistworkforcemembers, theirfamilies, orcommunitymembersregardingseriousdiseases.


LA9 Health andsafety topics

covered informalagreementswith tradeunions.

Not applicable.

LA10 Average hoursof training peryear peremployee byemployeecategory.

Average amount of trainingper assistant store manager:8 months; Average amountof training per barista: 2weeks; Average amount oftraining per district managertrainee: 15 weeks; Averageamount of training per storemanager: additional 8weeks; Average amount oftraining per store shiftsupervisor: 4 weeks; Totalhours of partner training

annually: 6 million hours.


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LA11 Programs forskillsmanagementand lifelonglearning thatsupport thecontinuedemployabilityof employeesand assistthem inmanagingcareerendings.

LA12 Percentage of

employeesreceivingregularperformanceand careerdevelopmentreviews.

Starbucks does not currently

report this information. Thecompany's policy is allpartners (employees) shouldreceive annual performancereviews.

LA13 Compositio n ofgovernancebodies andbreakdown ofemployees percategoryaccording togender, agegroup, minoritygroupmembership,and otherindicators ofdiversity.

Diversity at Starbucks

LA14 Ratio of basicsalary of mento women byemployeecategory.


Human Rights Performance Indicators

Information


Starbucks

Fiscal 2008

Report


Information


Ethical

Sourcing

Starbucks is committed torespecting the rights of ourpartners (employees),customers and suppliers.Whether it is the respect wedemonstrate for our partnersor through our commitmentto the people andcommunities with whom wedo business, Starbucksbelieves the vitality of ourpeople and theircommunities is critical to oursuccess. Starbucks supportsinternationally acceptedprinciples and standardsregarding human rights and

is a signatory to the UnitedNations Global Compact. Weseek to operate our businessin a manner consistent withthese international standards


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and with business partnerswho share our commitments,as well as to meet or exceednational and local laws in thecountries in which weoperate. We have thefollowing policies andprograms in place to ensurewe uphold thesecommitments:

Standards of Business

Conduct

Supplier Code of Conduct

C.A.F.E. Practices

Cocoa Practices

HR1 Percentageand totalnumber ofsignificantinvestmentagreementsthat includehuman rightsclauses or thathaveundergonehuman rightsscreening.

EthicalSourcing

Starbucks business partnersare expected to adhere tothe company's Code ofConduct, which includeshuman rights clauses.

HR2 Percentage ofsignificantsuppliers andcontractors thathaveundergonescreening onhuman rightsand actionstaken.

Ethical

Sourcing

HR3 Total hours ofemployeetraining onpolicies andproceduresconcerningaspects ofhuman rightsthat arerelevant tooperations,including the

percentage ofemployeestrained.

Starbucks has not institutedformal human rights trainingbut all partners (employees)are expected to adhere tothe company's Standards of

Business Conduct.

HR4 Total numberof incidents ofdiscriminationand actionstaken.


HR5 Operationsidentified inwhich the rightto exercisefreedom ofassociation andcollectivebargaining maybe at significant

risk, andactions takento supportthese rights.


http://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://test.starbucks.com/aboutus/SoBC_FY09_eng.pdfhttps://test.starbucks.com/SHAREDPLANET/ethicalInternal.aspx?story=sspPrincipleshttps://test.starbucks.com/SHAREDPLANET/ethicalInternal.aspx?story=cocoahttps://test.starbucks.com/SHAREDPLANET/ethicalInternal.aspx?story=cocoahttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalInternal.aspx?story=cocoahttps://test.starbucks.com/SHAREDPLANET/ethicalInternal.aspx?story=sspPrincipleshttp://test.starbucks.com/aboutus/SoBC_FY09_eng.pdfhttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asp


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HR6 Operationsidentified ashavingsignificant riskfor incidents ofchild labor, andmeasurestaken tocontribute tothe eliminationof child labor.

Ethical

Sourcing

HR7 Operationsidentified ashavingsignificant risk

for incidents offorced orcompulsorylabor, andmeasures tocontribute tothe eliminationof forced orcompulsorylabor.

Ethical

Sourcing

HR8 Percentage ofsecuritypersonneltrained in theorganization'spolicies orproceduresconcerningaspects ofhuman rightsthat arerelevant tooperations.

Not applicable

HR9 Total numberof incidents ofviolationsinvolving rightsof indigenouspeople andactions taken.

Not applicable

Society Performance Indicators

InformationReported

Location withinStarbucks

Fiscal 2008

Report

Explanation/AdditionalInformation

Managementapproachdisclosures.

Community

Involvement

Starbucks Public Policy

SO1 Nature, scope,andeffectivenessof anyprograms andpractices thatassess andmanage theimpacts ofoperations on

communities,includingentering,operating, and

Our

Responsibility ,

Community

Involvement



e iting
https://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttp://www.starbucks.com/aboutus/publicpolicy.asphttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttps://test.starbucks.com/SHAREDPLANET/ourResponsibility.aspxhttp://www.starbucks.com/aboutus/publicpolicy.asphttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/communityInvolvement.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspxhttps://test.starbucks.com/SHAREDPLANET/ethicalSourcing.aspx


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exiting.

SO2 Percentageand totalnumber ofbusiness unitsanalyzed forrisks related tocorruption.


SO3 Percentage ofemployeestrained inorganization'santi-corruptionpolicies and

procedures.


SO4 Actions takenin response toincidents ofcorruption.

Starbucks Standards of

Business Conduct

SO5 Public policypositions andparticipation inpublic policydevelopmentand lobbying.

Starbucks Public Policy

SO6 Total value offinancial and in-kindcontributionsto politicalparties,politicians, andrelatedinstitutions bycountry.

Starbucks did not make anypolitical contributions infiscal 2008. See Starbucks

Public Policy for more

information.

SO7 Total numberof legal actionsfor anti-competitivebehavior, anti-trust, andmonopolypractices andtheiroutcomes.


SO8 Monetary

value ofsignificantfines and totalnumber of non-monetarysanctions fornon-compliancewith laws andregulations.

Starbucks does not report

this information.

Product Responsibility Performance Indicators

Information

ReportedLocation

withinStarbucks

Fiscal 2008

Report


Information


http://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/publicpolicy.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asphttp://www.starbucks.com/aboutus/businessethicsandcompliance.asp


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Ethical

Sourcing

PR1 Life cycle stagesin which healthand safetyassessed forimprovement,and percentageof significantproducts andservicescategoriessubject to suchprocedures.

PR2 Total number ofincidents of non-compliance withregulations andvoluntary codesconcerning healthand safetyimpacts ofproducts andservices duringtheir life cycle, bytype of outcomes.

Quality Assurance andProduct Recalls: Starbucksplaces the highest priorityon the safety and well-being of our customers andpartners. Our qualityassurance (QA) process isextremely rigorous andextends from coffee, dairyand other agriculturalproducts to manufacturedgoods, such as brewers,mugs and gift items. Ourcommitment to productsafety means that we notonly comply withgovernment regulations,but strive to openlycommunicate with ourcustomers when we havean issue, explaining thesituation and describingthe corrective action weare taking. Several yearsago we formed an internalProduct Incident Team,comprised ofrepresentatives from QA,Legal, Operations andCommunications in orderto provide additionalmonitoring of productquality. The team is taskedwith weekly review ofproduct performanceinformation, customer andpartner (employee)feedback, and otherproduct usage informationin order to proactivelyassess any potentialissues. Should an issuerelating to product quality,failure or safety arise, anextensive responsesystem, includingcommunications andoperational components, israpidly implemented.Despite having extensiveQA controls, certainunforeseen situations canarise, making a productrecall necessary in order tobring a product intogovernment compliance

and/or to ensure the healthand safety of partners andcustomers. In Starbuckshistory, weve had very few



incidents that warranted a
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incidents that warranted aproduct recall, and in eachsituation we took aproactive and universalapproach to rectifying thesituation and maintainingcustomer trust and loyalty.While we did notexperience a recall forproducts sold in 2008, wedid proactively issue a'stop sell' in two separateincidents on products thatcontained peanut butterand tomotoes until wewere able to determine ourproducts did not come from

an affected supplier.

PR3 Type of productand serviceinformationrequired byprocedures, andpercentage ofsignificantproducts andservices subjectto suchinformationrequirements.

Quality Assurance andProduct Recalls: Starbucksplaces the highest priorityon the safety and well-being of our customers andpartners. Our qualityassurance (QA) process isextremely rigorous andextends from coffee, dairyand other agriculturalproducts to manufacturedgoods, such as brewers,mugs and gift items. Ourcommitment to productsafety means that we notonly comply withgovernment regulations,but strive to openlycommunicate with ourcustomers when we havean issue, explaining thesituation and describingthe corrective action weare taking. Several yearsago we formed an inter

Documents

Key Performance on Starbucks