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Team Exercise Usha Mittal Institute of Technology Identify one industry and give a presentation on how management works in the same industry. Number of students in the team: 5 Time for the presentation: 15 to 20 mins No repetition in the industry chosen.
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Keya Trivedi
Management for IT Professionals
Usha Mittal Institute of Technology
Usha Mittal Institute of Technology
Bolo Bolo…..Tell TellTell me basic types of IT BusinessWhat are Products and services?Name few management careers in IT.What are the functions of Management?
Team Exercise
Usha Mittal Institute of Technology
Identify one industry and give a presentation on how management works in the same industry.
Number of students in the team: 5 Time for the presentation: 15 to 20 mins No repetition in the industry chosen.
Management Concepts
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Who carry out Managerial Functions? Managers,Administrators,Executives or Supervisors
Common Aim: Managing the Organization to perform effectively and efficiently to achieve Productivity.
Science or Art??
Usha Mittal Institute of Technology
F.W. Taylor : What you want men to do (knowledge) and then seeing that they do it in the best way( most efficient) and cheapest( most economical) way ( apply!!!!)
Management as a Profession
Usha Mittal Institute of Technology
What are the requirements of a profession? Evolvement in Management:- Knowledge increased and compiled- Taught by Universities and professionals- Management Associations- Professional Standards- Morals and Ethics specified- Management Skills advanced with Professional Managers.
Management – A Discipline
Usha Mittal Institute of Technology
Discipline??? It’s a Branch of Learning of a field of study.
Hierarchical Structure
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TOP – Strategic/Conceptual planning , MIDDLE – Tactical/Aggregate Planning, LOWER – Day to Day planning
Managerial Roles
Usha Mittal Institute of Technology
Managerial Skills
Usha Mittal Institute of Technology
Schools of Thought
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Classic School of Thought – based on Economic Efficiency, Physical aspects of work enviornment,scientific analysis of work tasks etc(Taylor and Fayol’s Principles)
Behavioral School of ThoughtModeling School - Decision Making,
Systems Theory, Mathematical Modelling Modern Management Approaches -
Contingency, Mckinseys 7S etcInternational Management – The
Japanese Way
Group Participation and Learning
Usha Mittal Institute of Technology
F.W.Taylor’s Scientific Management ( in agreement – in disagreement)
Henri Fayol’s Process Management ( What were his Principles of Work and how do we implement them?)
McKinsey’s 7s approach
Japanese Way!!
Usha Mittal Institute of Technology
Always Different!!Important Features?
Life time employmentGreater concern for an Individual Emphasis on SenioritySense of loyalty to the organization
Differences in approach with other countries
Usha Mittal Institute of Technology
Planning
Organize
Long term Orientation Short-Term OrientationCollective decision making ( many people Involved)
Individual Decision Making ( Few People Involved)
Decision Flow – Bottom to Top and Back.
Decision Flow – Top to Bottom
Slow decision making, Fact implementation
Fast Decision Making, Slow implementation
Collective Responsibility and Accountability
Individual Responsibility and Collectivity
Ambiguity in Decision Making Clear and specific Decision making.
Informal organization Structure
Formal and bureaucratic Organization.
Well known Common Organization
Lack of Common Organization
Competitive Spirit towards other enterprises
Identification with Profession rather than Company
Differences in approach with other countries
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Staffing
Young persons hired out of college only
From colleges + Companies
Slow Growth due to slow promotion through ranks
Rapid advancement desired and demanded
Loyalty to company To professionPerformance Evaluation is Infrequent, long term Criteria
PE is Frequent, short term Criteria
Training and development – long term investment
Just do it …done without hesitation
Life time Employment Job insecurity Prevails
Differences in approach with other countries
Usha Mittal Institute of Technology
Coordinating
Control
Manager – Social facilitator and Group Member
Manager – Decision Maker and Head of Group
PATERNALISTIC STYLE DIRECTIVE STYLECommon Values Divergent ValuesPerformance Evaluation is Infrequent, long term Criteria
PE is Frequent, short term Criteria
Confrontation avoided : Emphasis on Harmony
Confrontation head – on: Emphasis on Clarity
Control by Peers By superiors
Control Focus is on Group Performance (Saving Face!!)
On Individual Performance (Fixing Blames!!)
Extensive Use of Quality Circles LTD use of QC
Theory Z
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Elective use of Japanese Managerial PracticesImplemented by IBM, HP etcCharacteristics?
Emphasis on Interpersonal Skills( Group decisionWith individual responsibility)
Emphasis on Informal and Democratic relationsHierarchical Structure still prevails.Participative Management – Free flow of
information for a joint consensusWorkers are HUMANS and not treated like
FACTORSAgainst the Japanese policy of infrequent
appraisals.
Dr. William Ouchi
Management – National and International
Usha Mittal Institute of Technology
Managerial Functions
National International
P – scan environment for threats and opportunities
National Market International Market
O – Organization Structure
View of Authority
Structure for Domestic OperationsSimilar
Global Structure
Different
S - Source of talent National International PoolD - Leadership & motivation Communication lines
Similar CultureShort Distance
Many different culturesLong Distances
C - Reporting System
Similar requirements Many different Requirements
