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KEYS FOR A SUCCESSFUL POLICE AND YOUTH PROGRAM Connecticut’s Police and Youth Program promotes positive youth development while working to increase the numbers of police officers who are experienced and comfortable working and interacting with young people. The Youth Development Training and Resource Center has provided technical assistance to these programs over the last 6 years, and has identified 4 key elements found in the most successful and high impact projects. PARTICIPANT ENGAGEMENT Successful Police and Youth Programs pay special attention to engaging all participants: youth, police and staff. The projects include fun activities that are of interest to both youth and adults. During the planning stages, it is important for youth to be involved and for their input to be included to ensure that the activities are age- appropriate and appealing. In the implementation of the planned activities, police are strongly encouraged to be active participants, not just supervisors or facilitators. The program should reinforce youth and police working together, sharing responsibilities, and creating partnerships. RELATIONSHIP BUILDING A crucial component of the Police and Youth Program is relationship building. This should be reinforced throughout the length of the program. Early in the program, participants usually take a trip to a local ropes course designed to strengthen relationships and build teamwork. During regular program sessions, relationship building is easily reinforced with the implementation of icebreakers, energizers and other short teambuilding activities. This ensures that throughout the program youth and police are getting to know each other on a more personal level and building relationships that will remain after the program has ended. YOUTH LEADERSHIP DEVELOPMENT The Police and Youth Program offers great opportunities for youth leadership development. Some ways to develop youth leadership have included: § Recruiting new participants: youth create flyers, refer youth to the program, and plan other strategies to recruit additional participants § Becoming program ambassadors: youth speak about their project accomplishments to community members, funders, or other audiences § Mentoring younger participants: program alumni return to the program as counselors and take on more responsibilities or older participants plan and conduct activities for younger teens or children § Planning program and fundraising activities to support a community service project § Representing their team and community at a recognition event or cross-site project showcase REFLECTION Time for reflection has been noted as a very important component of the Police and Youth Program. This means going past the program activities and reinforcing the objectives of the program. Reflection can be done in a variety of ways; journaling, pairing up and talking to a partner, and group discussions can all be effective. Reflection can be asking one question at the end of a session to wrap up the day. It can be as simple as “what was your favorite part of the day?” or “name one thing you wish we would have done differently today.” Reflection gives participants a chance to make the connection between the activities and the learning or desired changes in the youth and adult program participants.

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Page 1: Keys For A Successful Police And Youth Program 2015 · § Becoming program ambassadors: youth speak about their project accomplishments to community members, funders, or other audiences

KEYSFORASUCCESSFULPOLICEANDYOUTHPROGRAM

Connecticut’sPoliceandYouthProgrampromotespositiveyouthdevelopmentwhileworkingtoincreasethenumbersofpoliceofficerswhoareexperiencedandcomfortableworkingandinteractingwithyoungpeople.TheYouthDevelopmentTrainingandResourceCenterhasprovidedtechnicalassistancetotheseprogramsoverthelast6years,andhasidentified4keyelementsfoundinthemostsuccessfulandhighimpactprojects.PARTICIPANTENGAGEMENTSuccessfulPoliceandYouthProgramspayspecialattentiontoengagingallparticipants:youth,policeandstaff.Theprojectsincludefunactivitiesthatareofinteresttobothyouthandadults.Duringtheplanningstages,itisimportantforyouthtobeinvolvedandfortheirinputtobeincludedtoensurethattheactivitiesareage-appropriateandappealing.Intheimplementationoftheplannedactivities,policearestronglyencouragedtobeactiveparticipants,notjustsupervisorsorfacilitators.Theprogramshouldreinforceyouthandpoliceworkingtogether,sharingresponsibilities,andcreatingpartnerships.RELATIONSHIPBUILDINGAcrucialcomponentofthePoliceandYouthProgramisrelationshipbuilding.Thisshouldbereinforcedthroughoutthelengthoftheprogram.Earlyintheprogram,participantsusuallytakeatriptoalocalropescoursedesignedtostrengthenrelationshipsandbuildteamwork.Duringregularprogramsessions,relationshipbuildingiseasilyreinforcedwiththeimplementationoficebreakers,energizersandothershortteambuildingactivities.Thisensuresthatthroughouttheprogramyouthandpolicearegettingtoknoweachotheronamorepersonallevelandbuildingrelationshipsthatwillremainaftertheprogramhasended.YOUTHLEADERSHIPDEVELOPMENTThePoliceandYouthProgramoffersgreatopportunitiesforyouthleadershipdevelopment.Somewaystodevelopyouthleadershiphaveincluded:§ Recruitingnewparticipants:youthcreateflyers,referyouthtotheprogram,andplanotherstrategiesto

recruitadditionalparticipants§ Becomingprogramambassadors:youthspeakabouttheirprojectaccomplishmentstocommunity

members,funders,orotheraudiences§ Mentoringyoungerparticipants:programalumnireturntotheprogramascounselorsandtakeonmore

responsibilitiesorolderparticipantsplanandconductactivitiesforyoungerteensorchildren§ Planningprogramandfundraisingactivitiestosupportacommunityserviceproject§ Representingtheirteamandcommunityatarecognitioneventorcross-siteprojectshowcase

REFLECTIONTimeforreflectionhasbeennotedasaveryimportantcomponentofthePoliceandYouthProgram.Thismeansgoingpasttheprogramactivitiesandreinforcingtheobjectivesoftheprogram.Reflectioncanbedoneinavarietyofways;journaling,pairingupandtalkingtoapartner,andgroupdiscussionscanallbeeffective.Reflectioncanbeaskingonequestionattheendofasessiontowrapuptheday.Itcanbeassimpleas“whatwasyourfavoritepartoftheday?”or“nameonethingyouwishwewouldhavedonedifferentlytoday.”Reflectiongivesparticipantsachancetomaketheconnectionbetweentheactivitiesandthelearningordesiredchangesintheyouthandadultprogramparticipants.

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KEY#1:PARTICIPANTENGAGEMENTSuccessfulPoliceandYouthProgramspayspecialattentiontoengagingallparticipants;youth,police

andstaff.Theprojectsincludefunactivitiesthatareofinteresttobothyouthandadults.Duringtheplanningstages,itisimportantforyouthtobeinvolvedandfortheirinputtobeincludedtoensurethattheactivitiesareage-appropriateandappealing.Intheimplementationoftheplannedactivities,policearestronglyencouragedtobeactiveparticipants,notjustsupervisorsorfacilitators.Theprogramshouldreinforceyouthandpoliceworkingtogether,sharingresponsibilities,andcreatingpartnerships.STRATEGIESTOINCREASEPARTICIPANTENGAGEMENT

USEPARTICIPANTNAMES:Atyourfirstfewmeetingsincludeactivitiesthatencouragethelearningofparticipantnames.Therearemanydifferentnamegamesandactivitiesthatcanbeemployedtoencourageyourprogramparticipantstolearneachother’snames.Duringintroductionsencourageparticipantstosharehowtheywouldliketobereferredto.Manytimespeopleprefertobecalledbyanicknameoryoucanalsofindthatpeopledonotliketohavetheirnameshortened.Policeofficersshouldalsosharehowtheywouldliketobereferredto.Youcanalsoprovidenametagsforthefirstseveralsessionssothatnamesareeasilyvisible.

CREATEAGROUPAGREEMENT:Asktheparticipantstocomeupwiththeirowngroundrules,onesthattheywillallagreetoobserveandlistthemonnewsprint.Makesuretoclarifythegroundrulesasneededtobesurethateveryoneunderstandsalltheideas.Bothadultandyouthparticipantsshouldcontributetothegroupagreement,andtheyallwillbeheldaccountabletofollowthosegroundrules.Duringtheprogramrefertoyourgroupagreementanddisplayitinavisiblelocationwhereitcaneasilybereferenced.

KEEPCOMMUNICATIONOPEN:Communicationisveryimportanttokeepingparticipantsengaged.Inbetweenmeetingsmakesuretosendoutreminderstoparticipantsaboutfuturemeetings.Followupwithparticipantsthatareunabletoattendasessionandtomakesuretheygetanyinformationtheymissed.Askyouthwhatthebestcontactmethodis,youmayneedtocontactthemthroughtext,emailorthroughsocialmedia.Anotheraspectofcommunicationisprovidingampleopportunitiesforyouthvoicetobeshared.Youthvoicereferstotheideas,opinions,attitudesandknowledgeofyouth.Givingtheyouthinyourprogramvariedopportunitiessharetheirvoiceandprovidetheirinputonissuesthatdirectlyaffectthemwillensurethattheycontinuetobeactivelyengagedinyourprogram.Someeasywaystoencourageyouthvoiceandtogetmoreyouthinputinclude:

§ Groupdiscussions§ Pairsorsmallgroupdiscussions§ Dotmocracy:votingorratingideaswith

stickerdots§ Thumbsup/downvoting

ACKNOWLEDGEPARTICIPANTFEEDBACK:Trytoincorporatefeedbackasmuchaspossiblesothatparticipantsfeelthattheyhaveavoiceandthattheyarebeingheard.Whenasuggestioncannotbeimplementeditishelpfultoexplainwhy.Thisallowsparticipantstounderstandthattheirfeedbackhasnotbeendismissedorignored.

ENCOURAGENEWPEOPLETOSHARETHEIRIDEAS:Manytimestherewillbeasubsetofindividualsinyourprogramwhowillbemorelikelytocontributetodiscussions.Aneasywaytoinviteotherpeopleto

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KeysforaSuccessfulPoliceandYouthProgram 3

shareideasistousethephrase“stepup,stepback”toencouragepeoplewhohavenotcontributedto“stepup”andaskpeoplewhohavealreadyprovidedfeedbackto“stepback”andgiveotherpeopleanopportunitytobeheard.Participantscangetcomfortablelettingmoreoutgoingpeoplespeakupandthisisaneasystrategytoemploytostillacknowledgetheindividualswhohavebeenparticipatingbutalsogiveanopportunitytothosewhohavenotspokenup.Anotherphrasethatcanbeusedis“sharethemic”whichservesasaneasyremindertogiveanopportunitytosomeonenew.Someyouthfinditeasiertojotideasdownfirstormeetinsmallgroupsbeforespeakinginfrontofafullgroupofyouthandpolice.

WAYSTOENCOURAGEMEANINGFULYOUTHPARTICIPATION

CHOOSING.Youngpeoplecanchoosewhichactivitiestheywishtoparticipateinandhowtheywishtoparticipateandcontributetothegroup.

DECISION-MAKING.Youngpeoplecanmeetonaregularbasistodiscussandmodifyexistingprogram.

PLANNING.Youngpeoplecanmeetregularlytoplanfutureprogramsorcommunityactivities.

ASSESSING.Youngpeoplecan“map”theircommunities,researchneeds,and/orengageinavarietyofprogramdocumentationandevaluationactivities.

COMMUNICATING.Youngpeoplecanregularlypresenttheprogramtooutsiders:talktodifferentcommunityaudiences,beonworkshoppanels,dositetours,orpresenttoakeyfunder.

VOICE.Youngpeoplecanfeelconfidentandencouragedtovoicetheirownviews,opinions,andideas.

TIPSFORPOLICEOFFICERSTOBUILD“INFORMAL”CONNECTIONSWITHYOUTH

Berelaxedandinformal,sittingnexttoyouthratherthanstandinginfrontthemorofftotheside Thinkbacktoyouradolescentyears,andbrieflysharean“awkwardmoment”thatyourecall

Avoid“teaching”butstillshareexplanationsaboutlawenforcement,asquestionsarise

Appearforsomeactivitieswithoutthefullpoliceuniformduringtheprogramyear Listenalot,bepatientandencourageyoungpeopletobrainstormorelaborateontheirideas

Trytofindtimefor1-1conversationswithmanyoftheyouthteammembers Havefunasyouengageintheteam-buildinggames,ratherthanappeartocompetewithyouth

Recognizeandcelebrateindividualcontributionsaswellasteamprogressandaccomplishments

Beyourself!

HELPFULRESOURCES:

ACTforYouthCenterforExcellence(www.act4youth.org)“BeingY-APSavvy:Aprimeroncreatingandsustainingyouth-adultpartnerships”

NationalYouthLeadershipCouncil(www.nylc.org) SearchInstitute–Discoveringwhatkidsneedtosucceed(www.search-institute.org) YouthDevelopmentTrainingandResourceCenter(www.ydtrc.org)ThemissionofYDTRCistoprovidetraining,consultation,assistance,curriculumandresourcedevelopmentservicesformiddleandhighschoolyouthleaders,programstaffandvolunteersthatworkwithinConnecticut’sdiverseyouth-servingorganizationsorschools.

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4 KeysforaSuccessfulPoliceandYouthProgram

KEY#2:RELATIONSHIPBUILDINGAcrucialcomponentofthePoliceandYouthProgramisrelationshipbuilding.Thisshouldbe

reinforcedthroughoutthelengthoftheprogram.Earlyintheprogram,participantsusuallytakeatriptoalocalropescoursedesignedtostrengthenrelationshipsandbuildteamwork.Duringregularprogramsessions,relationshipbuildingiseasilyreinforcedwiththeimplementationoficebreakers,energizersandothershortteambuildingactivities.

2TRUTHSANDALIETellthegroupthateachpersonwillintroducehim-orherselfbystatingtwotruthsabouttheirlifeandonelie.Therestoftheparticipantswillguesswhichstatementisthelie.

CHARTYOURLIFEThinkingbackasfarasyoucan,drawatimelinethatrepresentsyourlife.Considerthehighpoints,lowpoints,momentsofinspiration,levelingofftimes,whereyouarenow,andwhereyouseeyourselfinthefuture.Afteryouhavedrawnit,sharewhatitmeanswiththegroup.

HOUSEONFIREAsk,“Yourhouseisonfire,andeveryoneissafe.Youhavethirtysecondstorunthroughthehouseandcollectthreeorfourarticlesyouwanttosave.Whatwouldyougrab?Why?”Aftereveryonehasdonethis,thegroupcandiscusswhattheylearnedaboutthethingstheyvalue.

HUMANKNOTThisactivityworksbestingroupsof10-12.Haveeveryonestandinacircle,shouldertoshoulder.Askeveryonetoraisetheirrighthandandthengrabthehandofsomeoneacrossthecircle.Next,askeveryonetoraisetheirlefthandandthengrabthehandofadifferentperson.Tellthegrouptountanglethemselvesintoacirclewithoutbreakingthechainofhands.

“Nowweknowthatallpolicearen’trude…mean!Butthere’spoliceouttherethatcareforus,ourfeelings,andwatchoutforusifwemakebaddecisions.”

–Windsor,CTyouthparticipant

OfficerslearnedaboutpartneringwithyoungpeopleandsawleadershipinactionastheirgroupwasdirectedbytwoseniorsfromtheWatertownHighSchoolCookingClub.Theseoldergirlsdisplayedtheirculinaryskillsatadonut-makingsessionforWatertown’sPoliceandYouthprogramatSwiftMiddleSchool.Someofficershadneverbaked;noonehadmadehomemadedonuts.Officerssharedatheadquarters,whileyouthtookfavoritestotheirfamily(orateonthelatebus!).

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THEBIGWINDBLOWSHaveeveryonestandinacircle,shouldertoshoulderandaskforonevolunteertostandinthecenter.Thepersoninthecentermustthinkofatruestatementaboutthemselves.Thentheywillsay“TheBigWindblowsthosewho_____________”followedbytheirstatement.Atthispointalloftheplayerswhosharethischaracteristicmustrunacrossthecircleandfindanewplacetostand.Thelastplayerleftinthecenterwillnowshareastatementaboutthemselves.Forexample,“TheBigWindblowsthosewhohavetraveledtoMexico,”andanypersonthathastraveledtoMexicowouldrunacrossthecircletoanewspot.

TOILETPAPERICEBREAKERGetarolloftoiletpaperandtellallthoseplayingnottotaketoomuchbuttotakehowevermuchtheywant.Oncealltheplayershavetakenthenumberofsheetstheywant,eachhastotellonethingaboutthemselvesforeverysheettheyhave.

WHOAMI?Prepareacardforeachpersonandwriteonitthenameofafamousmanorwoman.Onarrival,pinacardonthebackofeachpersonwhomustthenaskquestionsofeachotherinordertofindouttheiridentity.Whentheysucceed,thecardispinnedonthefrontofthem.

CROSS-SITERECOGNITIONSHOWCASE

Relationshipsarefosteredbothwithinteamsofpoliceandyouth,aswellasacrossdifferentprogramsitesthatrepresentthediversecommunitiesacrossConnecticut.Thehighlyinteractive4-hourSaturdayeventrecognizesyoungpeopleandofficersfromlargercities,smallersuburbsandruralareasinthestate.EachP-Yteamchooseshowtopresenttheirproject–byleadinganactivity,showingapowerpoint,displayingatri-foldposter,orshowingavideooftheirserviceinthecommunity.Teammembersreceivecertificates,agroupphoto,a“shoutout”afterlunchandachoiceofdessert.Thebenefitsarenumerousasalltheyouthandpolicehearcreativewaystostrengthenandbuild

trustingrelationshipswithlawenforcement,engagewithmanyofficersandteens,andfeelimportantaspartofasignificantstatewideproject.

“Ilearnednottobeafraidofpoliceofficers.”

–Hebron,CTyouth

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KEY#3:YOUTHLEADERSHIPDEVELOPMENTThestructureofthePoliceandYouthProgramcallsforyouthandadultstoworktogetherandto

shareresponsibilitiesandoffersmanyopportunitiesforyouthleadershipdevelopment.Whenyoutharegivenanopportunitytotakeonaleadershiproleitisvitalthattheyarealsogiventhesupporttheyneedtobesuccessful.ListedbelowareseveralleadershipopportunitiesforyouththatareavailableinthePoliceandYouthProgramaswellasexamplesofhowtosupportyouthtakingonnewroles.YOUTHLEADERSHIPOPPORTUNITIESInordertobecomeleaders,youthneedtohaveopportunitiestoexplore,express,earn,belongandinfluence.Leadershipopportunitiesgiveyouththechancetoexperimentwithnewchallengingrolesandtestoutideasthatwillhelpthemgrow.

§ Createapresentationabouttheprogram§ Recruitnewparticipants§ Mentoryounger/newparticipants§ Facilitateanicebreaker§ Facilitateaclosingactivity§ Plananactivity§ Planafundraiser

§ Createasurvey/evaluation§ Createabudget§ Plananevent§ Createanewsletter§ Writeapressrelease§ Createamediacampaign§ Planacommunityserviceproject

YOUTHLEADERSHIPSUPPORTSYouthnotonlyneedopportunitiestobecomeleaders,theyalsoneedrelationshipsthatwillhelpnurtureandsupportthem.AccordingtoNewYork’sYouthDevelopmentInstitutecurriculumforAdvancingYouthDevelopment,therearethreemaintypesofsupportsthatareneededbyyouth:

EMOTIONALSUPPORT:thefriendshipandaffirmationyouthreceivefromothers,andtheirinvolvementincaringrelationships.

Scenario:Ayoungperson,Jaime,inyourprogramhasvolunteeredtocreateanewsletterfortheprogram.Theyhavenoideawheretostartandarefeelingoverwhelmed.

EmotionalSupport:OfficerSmith,anadultthatJaimehasastrongrelationshipwithremindshimthathedidagreatjobwhenhecreatedtherecruitmentflyerfortheprogramafewweeksbefore.OfficerSmithtellsJaimenottobenervousandthattheycanworktogethertobrainstormideasforthelayoutofthenewsletter.

MOTIVATIONALSUPPORT:highexpectations,standards,andboundariesthatencourageyouthtostrivetowardahighergoal.Somewaystoprovidemotivationalsupportincludethefollowing:

§ Informingyouthhowtheyareexpectedtoconductthemselves§ Providingyouthwiththeopportunitiesandencouragementtomeetexpectations§ Providingyouthwithrewardsnecessarytomeetexpectations§ Providingyouthwithclearmessagesregardingrules,norms,anddiscipline§ Providingyouthwithopportunitiestodiscussandmodifyboundariesasappropriate

Scenario:Threeyoungpeoplethatparticipatedinlastyear’sPoliceandYouthProgramareinvitedbackaspeerleaders.

MotivationalSupport:

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KeysforaSuccessfulPoliceandYouthProgram 7

Afewdaysbeforetheprogramstartsthepeerleadersattendanorientationwiththepoliceofficerthatwillbesupervisingthem.TheyaregivenaPeerHelperHandbookwhichdescribestheirresponsibilities,codeofconductanddetailsonwhattheyareexpectedtodo.

STRATEGICSUPPORT:coaching,feedback,anddiscussiontohelpyouthstayontrackandaccesstothepeopleandresourcestheyneedtoreachtheirgoals.

Scenario:TwoyouthfromthePoliceandYouthProgramvolunteertowriteapressreleaseaboutaneventtheirgrouphasplanned.

StrategicSupport:Apoliceofficerhelpsthetwoyouthwiththepressrelease.Sheprovidestheyouthwithexamplesfromsomelocalpublicationsonwhatpressreleaseslooklike,shegivesthemfeedbackontheirroughdraftsandconnectsthemtoacolleaguethatworksatalocalpublicationthatiswillingtopublishthepressrelease.

YOUTHLEADERSHIPHIGHLIGHTSINCONNECTICUTPROJECTSBLOOMFIELD:YouthleadersrunintergenerationalactivitysessionsforseniorsattheSeniorCenter.Officersevenbroughttheirownchildrentojointhefun,interactivegamesledbyhighschoolleaderswhoarepartoftheBloomfieldCommunityCrusaderspoliceandyouthteam.NEWHAVEN:YouthleadersfromYouthRightsMedia,Inc.designedtheprocess,craftedthequestionsaboutinteractionsbetweenyouthandpolice,andthenfacilitatedsmallgroupsofyouthandpoliceaspartofthecross-siterecognitioneventheldatonelocalprojectsite.Volunteersvideotapedsegmentsoftheinteractionsandgroupresponsesforlaterviewingbyanotherprogramtostimulatetheirdiscussion.

BRIDGEPORT:YouthfromCreativeYouthProductionsleadpoliceandyouthteammembersindesigningandpracticingskits–givingeveryoneachancetotryout“onthespot”interactionsthatkeepallcool.

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8 KeysforaSuccessfulPoliceandYouthProgram

KEY#4:REFLECTIONTimeforreflectionhasbeennotedasaveryimportantcomponentofthePoliceandYouthProgram.

Thismeansgoingbeyondtheprogramactivitiesandreinforcingtheobjectivesoftheprogram.Reflectioncanbedoneinmanyways;journaling,pairingupandtalkingtoapartner,andgroupdiscussionscanallbeeffective.Somereflectionmethodsincludewriting,reading,tellinganddoing.Reflectiongivesparticipantsachancetothinkcriticallyabouttheirexperiences,buildasenseofself-awarenessandthinkofwaysaprogramcanbeimproved.SeealsoReflectandImprove:AToolkitforEngagingYouthandAdultPartnersinProgramEvaluation(2005)forexcellentresourcestostrengthenyourprogramplanningandevaluationatwww.theinnovationcenter.org.

PEAKANDPITGoaroundthegroupandaskeachparticipanttosharetheirpeak(thebestpartoftheday)andtheirpit(theirleastfavoritepartofthedayorsomethingtheywouldliketohavechanged).

HEAD,HEART,FEETThisactivityisawaytoaskwhatwelearned(thehead),whatwefelt(theheart),andwhatwewilldowhenweleave(thefeet).Itcanbeattheendofasessionorattheendofyourprogram.Youcandecidetohavethesequestionsonnewsprintandhaveparticipantswritearesponsetoeach,oryoucangoaroundthegroupandaskparticipantstorespondtooneorallofthequestions.

COLLAGEOFWORDSPostapieceofnewsprintandaskparticipantstowriteonewordthatdescribestheirexperienceforthesessionortheentireprogram.

WHAT?SOWHAT?NOWWHAT?Participantsshouldanswerthefollowing:§ What:Whatsurprisedyou?§ SoWhat:Whatdidyoulearnfromtheexperience?§ NowWhat:Howcantheexperienceapplytootherpartsofyourlife?

PAIRANDSHAREParticipantspairwithoneortwootherstoreflectonaspecifiedtopic.

WHATSTUCKWITHYOU?Asimplequestionthatcanbeansweredonpostitnotes,discussedinpairsorasalargegroup.

JOURNALPROMPTSWritinginresponsetoajournalpromptprovidesanopportunityforindividualreflection.Thepossibilitiesforjournalpromptsarelimitless.Belowareafewsimpleprompts:§ Whatdidtheexperiencemakeyouthinkabout?§ Howdidtheexperiencechangeyourthinkingabout[chooseatopicorissue]?§ Whatdidyoulearnfromthisexperience?§ Whatworked?Whatdidn’twork?§ Whatthoughts(ifany)doesthisexperiencegiveyouaboutissuesinyourlocalcommunity?The

nation?Theworld?§ Howhaveyourassumptionsorstereotypes(aboutpeople,acommunity,theworld,etc.)been

challengedbytheexperience?