KFUPMKFUPM Computer Equipment Supply Computer Equipment Supply Framework GuidelinesFramework Guidelines

Information Technology Centre (ITC)Information Technology Centre (ITC)

IntroductionIntroduction Hardware SpecificationsHardware Specifications Ordering/Delivery ScheduleOrdering/Delivery Schedule Estimated Hardware QuantitiesEstimated Hardware Quantities Framework DetailsFramework Details

Computer Equipment Supply Framework Computer Equipment Supply Framework

Historical PerspectiveHistorical Perspective Dated SpecificationsDated Specifications Contractual IssuesContractual Issues Delivery ProblemsDelivery Problems

Frame AgreementsFrame Agreements Legal/Governmental RequirementsLegal/Governmental Requirements Case StudiesCase Studies

• Saudi Aramco, SABIC, STC etcSaudi Aramco, SABIC, STC etc

Introduction Introduction

Equipment Supply AccountEquipment Supply Account Short listed ManufacturersShort listed Manufacturers

• HP/Compaq, Dell, IBM and Fujitsu SiemensHP/Compaq, Dell, IBM and Fujitsu Siemens• Notebooks, Desktop Computers, AccessoriesNotebooks, Desktop Computers, Accessories

Established University Procurement ProceduresEstablished University Procurement Procedures Warranty and Technical SupportWarranty and Technical Support

DurationDuration Current Supply Account for the Year 2005 Current Supply Account for the Year 2005 Annual ReviewAnnual Review

• Regular Bidding Process in September every yearRegular Bidding Process in September every year• January – September Delivery ScheduleJanuary – September Delivery Schedule

Introduction Introduction ..contd..contd

Standard desktop model with Intel® Pentium® 4 processor 3.6 GHz or higher with Hyper Threading Technology (90 or 65 nm architecture), 800MHz FSB, 1 MB L2 Cache, 512MB RAM, 80GB Serial ATA hard drive, DVD/CD-RW, 64MB Video adapter, Fast Ethernet adapter, sound adapter with speakers

Desktop/Pentium 4 Processor 3.6GHz or latest

3

Standard desktop with Intel Pentium 4 processor 3.4 GHz with Hyper Threading Technology (90nm architecture), 800MHz FSB, 1 MB L2 Cache, 512MB RAM, 80GB Serial ATA hard drive, latest DVD/CD-RW, 64MB Video adapter, Fast Ethernet adapter, sound adapter with speakers

Desktop/Pentium 4 Processor 3.4GHz

2

Standard desktop with Intel Pentium 4 processor 3.2 GHz with Hyper Threading Technology (90nm architecture), 800MHz FSB, 1 MB L2 Cache, 512MB RAM, 80GB ATA hard drive, latest DVD/CD-RW, 64MB Video adapter, Fast Ethernet adapter, sound adapter with speakers

Desktop/Pentium 4 Processor 3.2GHz

1

DetailsModelBatch

Proposed Computer Hardware - Desktop Computers

DetailsModelBatch

Standard notebook with Intel Pentium M processor 2.0 Ghz, Centrino Technology (90nm architecture), 400MHz FSB, 2 MB L2 Cache, 512MB RAM, 80GB hard drive, 15” TFT Active-Matrix, LCD, latest DVD Writer, 64MB Video adapter, integrated wireless, Fast Ethernet and Modem adapter, Firewire/USB2, sound adapter with built-in speakers

Notebook/ Centrino Pentium M Processor 2.0 GHz or Latest

3

Standard notebook with Intel Pentium M processor 1.8 Ghz, Centrino Technology (90nm architecture), 400MHz FSB, 2 MB L2 Cache, 512MB RAM, 80GB hard drive, 15” TFT Active-Matrix LCD, latest DVD/CD-RW, 64MB Video adapter, integrated wireless, Fast Ethernet and Modem adapter, Firewire/USB2, sound adapter with built-in speakers

Notebook/ Centrino Pentium M Processor 1.8 GHz

2

Standard notebook with Intel Pentium M processor 1.8Ghz, Centrino Technology (90nm architecture), 400MHz FSB, 1 MB L2 Cache, 512MB RAM, 80GB hard drive, 15” TFT Active-Matrix LCD, latest DVD/CD-RW, 64MB Video adapter, integrated wireless, Fast Ethernet and Modem adapter, Firewire/USB2, sound adapter with built-in speakers

Notebook/Centrino Pentium M Processor 1.8.Ghz

1

Proposed Computer Hardware - Proposed Computer Hardware - NotebooksNotebooks

1 GB memory module for the NotebookNotebook Memory

80GB internal Serial ATA hard disk for the desktop 17” high-performance LCD monitor 1280 x 1024, Contrast ratio 500:1, Dot Pitch 0.264mm, brightness 250 CD/m2 (Analog/Digital)

Desktop Hard Disk17” LCD Monitors (D)

80GB internal Serial ATA hard disk for the desktop 17” high-performance LCD monitor 1280 x 1024, Contrast ratio 500:1, Dot Pitch 0.264mm, brightness 250 CD/m2 (Analog/Digital)

Desktop Hard Disk17” LCD Monitors (D)

1 GB memory module for the desktopDesktop Memory

Full-featured Docking Station compatible with the Notebook quoted. The station must have pass-through connection for Fast Ethernet, USB 2.0, and Video/DVI, as well as standard notebook ports. A separate power adapter for the docking station must be supplied if required

Notebook Docking Station

17” Flat CRT Monitor with 0.25 mm dot pitch 17” CRT Monitor

17” high-performance LCD monitor 1280 x 1024, Contrast ratio 500:1, Dot Pitch 0.264mm, brightness 250 CD/m2 (Analog)

17” LCD Monitors (A)

DetailsModel

Proposed Computer Hardware - AccessoriesProposed Computer Hardware - Accessories

128 MB AGP Video Adapter 8X 128 MB Video AdapterLatest DVD WriterInternal DVD Writer

40GB USB 2.0 Storage DriveUSB Storage

256 MB USB 2.0 Flash Memory unitUSB Flash Memory 256256MB USB 2.0 Flash Memory unit

512MB USB 2.0 Flash Memory unitUSB Flash Memory 512

Personal Laser Printer (HP 1320N or printer with equivalent specs) – Standard 16MB memory

Printer – Type 4

Workgroup Laser Printer (HP 2420N or printer with equivalent specs) – Standard 64MB memory

Printer – Type 3

Business/WorkGroup Laser Printer (HP 4350DTN or printer with equivalent specs) – 128MB memory

Printer – Type 2b

Business/WorkGroup Laser Printer (HP 4250N or printer with equivalent specs) – 128MB memory

Printer – Type 2a

Heavy-Duty Laser Printer (HP 9050 or printer with equivalent specs – specify detailed specs)

Printer – Type 1

18” high-performance LCD monitor 1280 x 1024, Contrast ratio 500:1, Dot Pitch 0.264mm, brightness 250 CD/m2 (Analog/Digital)

18” LCD Monitors

Proposed Computer Hardware - AccessoriesProposed Computer Hardware - Accessories

Ordering/Delivery Schedule

The delivery of hardware is categorized in batches Approximately 1000 to 1200 desktops/notebooks are

planned in 2005 The above-mentioned delivery schedule is a general

guideline for delivery and not an exact schedule.

200 – 300 September 15 August 15 4-a

100 – 200 October 15 September 15 4-b

200 – 300 August 15 July 15 3-b

100 – 200 July 15 June 15 3-a

300- 400May 15April 152

300 – 400 April 15 March 151

Quantity

(Min – Max) Delivery ByOrderBatch

Estimated Hardware QuantitiesEstimated Hardware QuantitiesThe table below is a general outline of the estimated deliveries that will be spread over the schedule shown in the previous section. The minimum quantities are guaranteed to be ordered by the university during the contract period.

10-100 Notebook Memory

200-300 Desktop Memory

200-800 Notebook Docking

Station

100-400 CRT Monitor

300-600 17” LCD Monitors

(A)

200-800 Notebook

200-800 Desktop

Cost (for Max Quantity) Estimated Quantity (Min – Max)

Item

0-100 DVD Writer

20-50 USB Storage

10-20 Video Adapter

300-500 USB Flash Memory 256

200-300 USB Flash Memory 512

0-100 Printer Tray

0-100 Printer – Type 4

0-100 Printer – Type 3

0-25 Printer – Type 2b

0-100 Printer – Type 2a

0-10 Printer – Type 1

0-100 18” LCD Monitors

100-200 17” LCD Monitors (D)

20-100 Hard Disk

Frame Agreement – Vendor Role Frame Agreement – Vendor Role

Fills the price for each item• price estimates spread over the year• pricing based on quantities • special discounts for educational institutions

Selection of the vendor • Technical specifications of the hardware proposed• Equipment pricing

Deliver hardware upon request Maintain Local Technical Support

• Hardware Engineer• Workshop• Spares

Frame Agreement – ITC RoleFrame Agreement – ITC Role• Use Enterprise Change Management System

• ITIL Compliant• Change Order Generated by Users• Compile Requests at Specified Intervals

• Prepare Orders for the Vendor• Ensure

• Prompt Processing of Approved Change Orders• Act as a Liaison between Originator and Vendor• Check Specifications and Software • Track all delivered hardware online• Accountability for all hardware received

• Enterprise Help Desk and Asset Management• Maintain Asset Inventory• Track Online and Issue Support Tickets • Route Tickets to Vendor

Framework Details PaymentPayment

Payment, based on quoted prices, will be made upon delivery of the requested Payment, based on quoted prices, will be made upon delivery of the requested hardware during each phase of the agreement. The standard university receiving hardware during each phase of the agreement. The standard university receiving procedures will be followed prior to issuance of check for the deliveries made. procedures will be followed prior to issuance of check for the deliveries made.

WarrantyWarrantyAll computer equipment, including accessories, should be supplied with three years All computer equipment, including accessories, should be supplied with three years on-site (KFUPM campuses) full warranty for labor and parts. on-site (KFUPM campuses) full warranty for labor and parts.

Technical SupportTechnical SupportDuring the warranty period, all computer equipment, including accessories, should During the warranty period, all computer equipment, including accessories, should be maintained with immediate onsite technical support in case of technical be maintained with immediate onsite technical support in case of technical problems and a maximum replacement period of 24 hours in case of hardware problems and a maximum replacement period of 24 hours in case of hardware failure. failure.

SoftwareSoftwareAll required software including the operating system, office suites, anti-virus All required software including the operating system, office suites, anti-virus software will be made available to the selected vendor for replication on the hard software will be made available to the selected vendor for replication on the hard disk prior to delivery. disk prior to delivery.

Thank You.Thank You.