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8/2/2019 Khalid Jasir, Business Studies
1/19
Activity 3.9
The products are similar in each pair of photographs but they are designed to appeal to differentmarket segments. How do you think the market in each case has been segmented? What is the key
characteristic of each market segment?
Photograph 1-Crystal Cruises and adventure travel
What I see from the photograph, both of them have been segmented based on age. Evidence that
can prove these are photographs is the way the posters are displayed. Crystal cruises have old
people as their poster, while the other one have colourful design which show the spirit of teenagers.
Photograph 2-Heinz Baked Beam and TESCO
From the pair of photograph 2, I think the market in this case has been segmented based on
consumer lifestyle. The Heinz Baked having smaller size than the right side picture. I can say that the
Heinz product has been segmented to provide consumer needs which prefer something handy,
while the right one shows something bigger. So, those are things have been segmented based onpeople daily lifestyle.
Photograph 3-Family car and sport car
From the pictures, I can conclude that both photographs have been segmented by many ways. Those
are based on income, then lifestyle and the last based on socio-economy group. These photographs
are segmented based on income because it can be observed through the way people get the money
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Canned Soft drinks
1. Brand names: Fizzy Soda 2. The image created: Great coke sensation3. How they are promoted: Advertisement and amount bonus4. The types of consumers likely to buy them: Teenagers
Teenage magazine
1. Brand names: Cheery magazine2. The image created: Teenage fun action3. How they are promoted: Advertisement and discount4. The types of consumers likely to buy them: Teenagers
Petroleum
1. Brand names: Eco-Oil2. The image created: Eco-friendly drilling firm3. How they are promoted: Advertisement and CSR(Corporate Social Responsibility)4. The types of consumers likely to buy them: Everyone who need oil or gasoline
Activity 3.11
D id th t t t !
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Activity 3.12
Product Will demand belarger or smaller?
Will revenue riseor fall?
Is it elastic orinelastic?
Reason?
Bread Stationary The same Inelastic Because of
necessity
A washing
detergent
Smaller Fall Elastic Can change to
other product
Newspaper Stationary The same Inelastic Cost lower
Large flat screen
TV
Smaller Fall Elastic Expensive item
Boxes of matches Stationary The same Inelastic Low cost
Luxury holiday Smaller Fall Elastic Highly cost
Electric power Stationary The same Inelastic Necessity
Activity 3.13
1. What is price war?Price war is a condition where there is an intense competition among other businesses in which they
put their price below the competitors.
2. What motive do you think P&G had for cutting its prices?Motive that P&G had for cutting its price was done by increasing the volume of the product
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An established mobile phone company with the largest share of the Chinese market faces
competition from a new smaller rival offering an existing new range of phones and call charge.
>Price wars, I prefer to choose this type of pricing because by this way I can make the other new
competitors to close its business.
A major supermarket chain has introduced a new, value brand range covering food, cosmetic and
cleaning products.
>Psycological pricing, because by this way people will be interested in buying the products.
A new eco-friendly washing-up liquid is launched in highly competitive market in which many brands
compete for market share.
>Penetration pricing, because by this way we can attract people to buy our products, then, when
they have felt the benefit it is not a problem if the price is increase.
A parish fashion house has introduced a new designer watch collection aimed at the rich, famousand glamorous.
>Psychological pricing, because by this way a firm can attract more buyer through a unique price
given.
A ti it 3 15
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Last month spending in my house
Product(s) Place to buy Channel of distributionRice Market Channel 2, through retailer
Kitchen stuffs Market Channel 2, through retailer
Soap Market Channel 2, through retailer
Shampoo Market Channel 2, through retailer
Toothpaste Market Channel 2, through retailer
School stuffs Market Channel 2, through retailer
Fish Market Channel 2, through retailer
Activity 3.16
For these logos I could recognize them easily. The products they advertise are as follows:
Logo(s) Product(s) Image Created
Computer and other computer
supporting tools
Affordable products
Oil, gasoline and other
petroleum products
High quality oil
Service as online business Easiest way to have
transactions
Sport tools Good sport product
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Activity 3.17
From Television
Product(s) Target
Audience
Prime Time Off-Peak Mostly
Informative
Mostly
Persuade
Brand Image
Used
Slogan? Humour?
Pure Baby Mother with
baby
V V Fit to baby
body
- -
Quantum Housewife V V Safety, dont
leak
V -
Molto Housewife V V The cleanest
guardiance
V -
Saltcheese Kids-
Teenagers
V V Delicious
cheese waffle
V -
Hilo Teenagers V V Grow is going
up not to side
V -
Flexi Teenagers-Mid aged
people
V V Always canand efficient
V -
Pixy Teenagers-
Mid Aged
people
V V Make skin
smoother
V -
Scott
Emulsion
Kids V V Kid grow
healthy
V -
Pepsodent Kids V V Fixing our
teeth
V -
Smartfren Teenagers-
Mid Agedpeople
V V No way to
slow internet
V -
Anlene Old people V V Healthy
bones with
Anlene
V -
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MinuteMaid
Pulpy Orange
Teenagers-
Mid aged
people
V V Orange juice
with pulp
- -
Sprite Teenagers V V Freshing your
expressions
V -
Dermawan Mid Aged
people-Old
people
V V Back to be
young
V -
Pocari sweat Teenagers V V Replacing ion V -
Sunsilk Teenagers V V Reduce
dandruff
V -
Slai Olai Kid-
Teenagers
V V Cheering
your day
V -
Rinso Housewife V V Washing
efficiently
V -
IM3 Teenagers V V Having more
free chance
V -
Zinc Teenagers V V Without
dandruff
V -
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From Newspaper
Adv 1 Adv 2 Adv 3 Adv 4 Adv 5
What it is advertising? BNI Taplus Bisnis ASTRA International Garuda Indonesia Blackberry Toyota Altis
Why did it grab your
attention?
It was put on the first
page
It was put with full-
page sized
It has unique picture Colourful with
elegant picture
It was put on the first page
What message it
contain?
Easy way to monitor
our transaction
A thanks to
indonesian people
Special price to
certain direction
Variety of Blackberry Easy way to have this car
What image does it use
or try to create?
Easy way to have
transaction
Having good
achievement
Low cost flight Variated type with
high technology
Having a car with low interest
Which market segment
or segments is it aimed
at?
Adult, Businessman Adult Adult Teen-Mid aged
people
Mid-aged people to adult
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Activity 3.18
Products The best way ReasonsA new pop music magazine for
young girl
Television, internet,
newspaper, sales incentive
and direct mail
We can use both above and
below promotions to have
better promotions. Another
reason is through this way
many young girl will be
attracted.
3D TV glasses Television and publicity Combining two of these will
better, because this is themost effective way
Furniture polished Furniture magazine, television
and personal selling
Not everyone use this
product, so, the best way is
using the best way that can be
connected to those who like
to buy the products.
A new pizza Television, radio, food
magazine, internet, publicity
and public relations
The reason is mostly people
know about food through this
way of promotions.
National sporting event Television, national
newspaper, radios, internet,
publicity and public relation
Through these way which are
many way, many of people
would know about the event.
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Activity 3.19
At what stage in their life cycle are the products? The product of NIVEA which is NIVEA VISAGEYoung is on launching stage in their life cycle, while the product of Gonut with Donut which is a
donut is on growing stage in their life cycle.
What were the marketing objectives of the producers of each product? The marketing objectives of
the producers of each product are promoting new innovation of NIVEA which is NIVEA VISAGE and
improving the brand awareness of Gonut with Donut.
Briefly describe the main elements of the marketing strategy each producer was following? The main
element of the marketing strategy each producer was following is promotion which NIVEA has done
with their millions of sample and Facebooks helps to improve the awareness of Gonut with Donut.
Do you think the marketing objectives and strategies used in each case reflected the stage at which
each product was in its life cycle? Explain your answer! Yes, I do. The marketing objective and
strategies are reflecting the stage at which the product is. The marketing objective of NIVEA seems
that they tried to promote their product which is reflecting the product is on launching stage.
Meanwhile, the marketing objective of Gonut with Donut seems that they tried to improve their
sales which are at growing stage.
Were the marketing strategies cost effective? Use evidence from the case studies to justify your
answer! Actually, we cannot determine whether the way NIVEA has done is cost effective or not
because we do not know the result of their marketing strategies. However, the way using social
t ki hi h NIVEA l d i b t ff ti b it i th G t ith
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Activity 3.22
Fixed cost Variable costTelephone charge Purchase of coffee, teas, milk and
sugars
Consumables Supplies of soft drinks
Wages of serving staffs Deliveries of cakes, biscuits and
pastries
Insurance premiums Electricity charge
Hire charges for equipment
Office stationery
Advertising cost
Computer maintenance contract
Bank loan repayment
Basic wages of office staff
Total cost : $ 81800 $38800
Activity 3.23
1.
Output Fixed cost Variable cost Total cost Total revenue Profit/loss
0 $50000 $0 $50000 $0 -$50000
10000 $50000 $25000 $75000 $50000 $25000
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4.
Output Fixed cost Variable cost Total cost Total Revenue Profit/Loss$0 $50,000 $0 $50,000 $0 -$50,000
$10,000 $50,000 $40,000 $90,000 $50,000 -$40,000
$20,000 $50,000 $80,000 $130,000 $100,000 -$30,000
$30,000 $50,000 $120,000 $170,000 $150,000 -$20,000
$40,000 $50,000 $160,000 $210,000 $200,000 -$10,000
$50,000 $50,000 $200,000 $250,000 $250,000 $0
$60,000 $50,000 $240,000 $290,000 $300,000 $10,000
$50 000
$100,000
$150,000
$200,000
$250,000
$300,000$350,000
$400,000
$450,000
$500,000
Total cost
Total Revenue
Break even
L
Profit
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$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
$450,000
$500,000
$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000
Total cost
Total Revenue
Break even
Profit
Loss
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Activity 3.24
1. Chamber of commerce complains of banks overcharging small businessIn this case, large business have a very big benefits, they could have product with lower prices than
the product from smaller business. The reasons are because the capital plays an important role in
production, which the smaller business is trapped by the overcharging.
2. Tech Group signs major contract to supply HinshuIn this case, large business has a good capital which comes with low interest, so, that they mightproduce more, while smaller business has not a good capital condition with high interest.
3. Government sets up information technology advice centre and website to help smallbusinesses.
Larger business can afford a specialist to advise them, while smaller business cannot, thats why the
way given by the government to avoid the failure of smaller businesses.
4. Larger business fare better than smaller ones during recessionLarger business had a cost advantages in case of pricing which they could sell with lower price, while
smaller business cannot, because they even cannot survive during the recession.
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Activity 3.28
$ January February March April May June
Opening Balance (A) $0 $3,000 -$7,000 -$10,000 -$5,500 $0
Cash Inflows
Cash Sales $18,000 $18,000 $18,000
Credit Sales $10,000
New Capital Bank Loan $6,500
Savings $4,000
Total Cash Inflow (B) $10,500 $0 $10,000 $18,000 $18,000 $18,000
Cash Outflows
Wage and Salaries $6,500 $7,000 $8,000 $8,000 $8,000
Cash Purchase Equipment $5,000
Materials $2,000 $3,000 $3,000 $3,000 $3,000
Overhead Loan payment $1,000 $1,000 $1,000 $1,000 $1,000Rent $500 $500 $500 $500 $500 $500
Electricity $1,000 $1,200
Lease charges $800 $800
Insurance $1,200
Telephone $400 $300
Maintenace
Other $100 $200
Total Cash Outflows ( C ) $7,500 $10,000 $13,000 $13,500 $12,500 $14,000
Net cash flow (D) (= B-C) $3,000 -$10,000 -$3,000 $4,500 $5,500 $4,000
Closing balance (= A +D) $3,000 -$7,000 -$10,000 -$5,500 $0 $4,000
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1. Thebusiness sells an additional $1000 of its plug-in devicesin April
The change in cash sales or additional $1000 causes the increase of
closing balance.
h b ll f l $
+$1000
+$1000
+$1000
+$800
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3. Sales are $500 less than expected in May.When the sales in May is less than what we expected theclosing balance will be decrease also.
-$500
-$500
-$500
Instead of
continuing the
lease agreemenr
h
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Activity 3.29
$ June July August September October November December
Opening Balance (A) $1,500 $1,500 $1,500 $1,500 $1,500 $1,500 $1,500
Cash InflowsCash Sales $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000
Credit Sales
New Capital Bank Loan $1,000
Savings
Total Cash Inflow (B) $2,000 $3,000 $2,000 $2,000 $2,000 $2,000 $2,000
Cash Outflows
Wage and Salaries $800 $800 $800 $800 $800 $800 $800
Cash Purchase Materials $250 $250 $250 $250 $250 $250 $250
Overhead Loan payment $35 $35 $85 $85 $85 $85 $85
Rent for studio $75 $75 $75 $75 $75 $75 $75
Electricity $150 $150 150
Paints $25 $25 $25 $25 $25 $25 $25
Insurance $80 $80 80
Telephone $60 $60 60
Cleaner $20 $20 $20 $20 $20 $20 $20
Bus fare $18 $18 $18 $18 $18 $18 $18
Other $2,500
Total Cash Outflows ( C ) $1,513 $3,723 $1,273 $1,563 $1,273 $1,273 $1,563
Net cash flow (D) (= B-C) $487 -$723 $727 $437 $727 $727 $437Closing balance (= A +D) $1,987 $777 $2,227 $1,937 $2,227 $2,227 $1,937
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Activity 3.30
Profit and loss account statement, year 1Turnover $240,000
Less cost of sales $150,000
Gross profit $90,000
Less overhead:
rent $21,000
electricity $10,000
telephone $5,000
insurance $1,500
stationery and postage $2,500
advertising $6,000
depreciation $4,000
$50,000
Net profit before tax $40,000
plus non-trading income $0
Profit before tax $40,000
Less corporation tax $8,000
Profit after tax $32,000
of which:
distributed profit $25,000retained profit $7,000
Profit and loss account statement, year 1
Turnover $300,000
Less cost of sales $180,000
Gross profit $120,000
Overhead $40,000
Net profit before tax $80,000
Profit before tax $80,000
Less corporation tax $8,000
Profit after tax $72,000
of which:
distributed profit $62,000retained profit $10,000