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Kick-off Training January 15, 2019

Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

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Page 1: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Kick-off Training

January 15, 2019

Page 2: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

About ACT for Alexandria

ACT is Alexandria’s Community Foundation

Turning ideas into action and resources into results.

Page 3: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Your S2A ACT TeamBrandi Yee, Chief Program Officer

Brandi joined the ACT team in 2006 and has been involved with Spring2ACTion since its inception in 2011. She wears many hats at the community foundation, including managing ACT’s Capacity Building Grants, IMPACT: Innovation + Philanthropy Forum, and most recently the Early Care & Education Work Group. She loves everything sweet, especially custard from The Dairy Godmother and gluten free treats from The Happy Tart.

Hannah Lee, Special Projects Intern

Hannah began interning with ACT in May 2018 and so far has been unwilling to leave. She is currently a second-year MBA student at Georgetown University graduating in May 2019. She loves PSL Everything!

Page 4: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Agenda

● About Spring2ACTion and our History

● GiveGab - your 2019 Spring2ACTion Platform!

○ The GiveGab Basics

○ Key Features and Resources

● Registering for Spring2ACTion

● Next Steps and Questions

● Prizes!

Page 5: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

What is Spring2ACTion?

● Alexandria’s Giving Day - one day when our community comes

together to support nonprofits!

● 24-hour online giving event on April 10 through a single giving

platform hosted by GiveGab

● A simple way to connect donors to the charitable causes they care

about most and encourages them to take action

● Crowdfunding and peer to peer fundraising mixed with friendly

competition

● Capacity Building Tool providing customized trainings, tools,

templates, and guides to optimize your fundraising efforts all-year

round!

Page 6: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Spring2ACTion Over the Years

2011 2012 2013 2014 2015 2016 2017 2018

Dollars Raised $104,156 $319,333 $659,971 $1,031,282 $1,276,909 $1,337,493 $1,592,459 $1,812,156

Nonprofits 47 72 97 121 129 152 158 156

Donations 1,265 3,698 7,184 9,969 12,660 11,958 12,819 12,950

Unique Donors

Didn’t track

Didn’t track 5,872 7,516 9,431 8,316 9,058 9,438

Free Agent Fundraisers 0 35 127

219 (183 active) raised

$294,576

339(250 active) raised

$472,977

289 (198 active) raised

$345,156

410 (275 active) raised

$342,370

437 (298 active) raised

$291,362

Page 7: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Leaderboards

Page 8: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Our S2A GiveGab Team

Alyssa Ravenelle, Sr. Director of Account Management

Alyssa joined the GiveGab team in 2015 and has been involved with Spring2ACTion since 2018. She has worn many hats at GiveGab, including project management, customer success champion, and even worked on the very first giving day GiveGab hosted: Giving is Gorges! She loves Disney, dogs, and doughnuts (especially Sugar Shack).

Verdie Culbreath, Sr. Customer Success Champion

Verdie joined the GiveGab team in January 2018 and has worked with dozens of giving days across the country! She is passionate about Nonprofit Fundraising and looks forward to helping to make S2A 2019 as successful as possible. She loves wine, waterfalls, and Washington D.C in Springtime.

Page 9: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Who is GiveGab?

Page 10: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Quick Guide To GiveGab

● Safe, secure, and reliable platform for nonprofits & donors

● Mobile responsive on every page

● Seamless transactions and donation processing

● Multi-Give features to encourage increased support

● Immediate “Thank You” messages to donors

● Accessible support team readily available

Page 11: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Pricing

6.3% + $0.30

2% Platform Fee

+

=

● No registration cost or subscription

required to participate

● Donors ALWAYS have the option to

cover all fees on behalf of your

organization

● Historically 65-75% of donors cover

fees on your behalf

○ Last year, 66% of donors covered

fees during Spring2ACTion

2.1% Spring2ACTion Fee

+

2.2% Credit Card Fee + $.30 per transaction

Page 12: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Secure & Reliable

● Partnered with Stripe - PCI Level 1 Payment Processor

● All participating organizations verified as IRS and State recognized nonprofits

● Fail Safe Redundancy Plans for your Giving Day

○ Load Testing

○ Cloud Services

○ Backup Plans

● Complete Transparency with Nonprofits and Donors

Page 13: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Building Donor Trust

Page 14: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Easy & Accessible

● From Spring2ACTion 2018, 55.81%

of site traffic came from mobile

phones or tablets

○ Made up a third of all donations

received!

● Spring2ACTion is completely mobile

responsive on every page

● Donors can give easily on any

internet enabled device

Page 15: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Simple Donation Processing

● All major credit cards accepted

● Securely processed through Stripe

● Donors always have the option to

cover all fees on your behalf

○ During Spring2ACTion 2018, 66% of

donors covered fees

● Option for donors to schedule

monthly recurring donations

Page 16: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Give, Give, and Give Again!

● Multi-Give features make it quick and

convenient for donors to support as many

causes in their community as they like!

● Gift basket

Page 17: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Instantaneous Donor Delight

● Customizable Thank You Emails○ Add your own text, photo, or video!

● Sent immediately after the gift is made

● Comes from YOUR organization

● Includes your organization’s EIN and donation

amount to act as a tax-deductible receipt

● Social Share links for more online engagement

● Option to encourage donors to fundraise

Page 18: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Support Team

● Visit Our Help Center https://support.givegab.com/

● Send us an email at [email protected]

● Chat with GiveGab’s Customer Success Team whenever you have questions or need a hand

○ Look for the little blue chat bubble!

Page 19: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

More Platform Opportunities

● Enhanced Profile Customization

● Peer-to-Peer Fundraising Tools

● Automatic Matching Gift Feature

● Easy Social Sharing

● Recognize Cash & Check Gifts

● Nightly Donation Deposits

● Instant Access to Donor Data

Even more features available to you year round!

Page 20: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Registering for

April 10, 2018

Page 21: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

www.spring2action.org

Screenshot of “Register Now” button on landing page

Page 22: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 23: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

If I participated last year, do I need to register / search for my organization this year?

Yes! You will need to search for your organization to ensure you don’t

duplicate organization profiles. You will also answer a few questions before your

registration is completed.

Page 24: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Screenshot of “Add My Organization” information screen

Page 25: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Screenshot of “Add My Organization” information screen

Page 26: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 27: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 28: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Copy Over Your 2018 Profile

Page 29: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Your Preparation Checklist

Page 30: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Your Preparation Checklist

Page 31: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

The Basics

● Logo○ As one of the first things a donor sees on

your profile, make sure your logo is

current and represents your brand

● Tagline○ A quick one sentence overview of your

organization or giving day campaign

● Website○ Add your website so donors will be able

to learn more about your organization

● Causes○ Select up to 3 causes to help donors find

causes they’re interested in.

Page 32: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Telling Your Story

Page 33: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Highlighting Impact

● Custom Amounts

● Unique Descriptions

● Optional Photos

● Unlimited Giving

Levels

Page 34: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Personal Gratitude

● Write your own custom

thank you message

● Add your own photo

or video

● Sent immediately to your

donor’s email when they

make a gift

● Comes directly from your

organization’s contact

Page 35: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Recruit Free Agent Fundraisers

What is a free agent fundraiser?● A champion for your organization who agrees to raise

money for your cause on Spring2ACTion – April 10

Who can be a free agent fundraiser?● Board members, volunteers, donors, staff, etc.

Why do you want free agent fundraisers?● Extend your reach by using their networks● Compete on separate leaderboard and add to your

total # of donors and $ raised

How do I register my free agent fundraiser?● That’s the next workshop - February 12!

Page 36: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Viewing & Sharing Your Profile

Page 37: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 38: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 39: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Tips, Tools, and Resources

● The Nonprofit Toolkit has everything

you need to plan, prepare, and

promote Spring2ACTion and reach

your goals!○ Planning Guide

○ Customizable Templates

○ Communication Timelines

○ Spring2ACTion Graphics

○ Helpful resources for your board

members, volunteers, and

fundraisers

○ Sign up for future trainings and

workshops

Page 40: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Other FAQs

● What is the minimum/maximum donation?

○ $5 minimum, no maximum

● Can donors cover the fees?

○ Yes! Each donor is given the option to cover the credit

card, platform, and Spring2ACTion fees.

● Who receives the donor information?

○ Each individual organization receives their own donor

information. The Spring2ACTion team and GiveGab

also has access to this information. GiveGab will never

contact your donors without your permission except

donation receipts.

Page 41: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Other FAQs

● Can we add offline donations?

○ Yes! You can easily add offline donations right through

your Giving Day Dashboard. NOTE: Offline donations

will NOT be included in leaderboards.

● Can I add sponsor matching to my campaign?

○ Yes! If you have previously acquired a matching gift

opportunity from a sponsor, you can include that on

your profile to encourage and excite donors to make a

gift.

● Can donors search for my organization’s page?

○ Yes! There is a search bar on the main Spring2ACTion

landing page.

Page 42: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into
Page 43: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Other FAQs

● What’s the difference between my GiveGab Profile and

my Spring2ACTion profile?

○ When you register for Spring2ACTion you have both a

GiveGab profile and a Spring2ACTion profile within it.

Your GiveGab profile is a “static” presence of your

organization that will not be used for Spring2ACTion.

Your Spring2ACTion profile is a snapshot in time of a

story you’d like to tell for this specific fundraising

opportunity. This profile will be shared.

Page 44: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Other FAQs

● When do early donations begin?

○ March 27, 2019.

● Do I need to issue a tax receipt to donors?

○ No! Immediately after your donor makes a gift, they will

receive a tax-deductible receipt from your

organization automatically.

● When will I receive my donations from S2A?

○ Within 24-48 hours after the donation is made via

direct deposit to the bank account you provided during

registration.

Visit FAQs at www.Spring2ACTion.org for more details.

Page 45: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Your Next Steps

● Register for Spring2ACTion

● Like and Follow Spring2ACTion on Social Media!○ #Spring2ACTion

● Watch your inbox for important emails

● Sign up for and attend upcoming training sessions and office hours

● Check out the Nonprofit Toolkit, including○ Factsheet

○ Timeline

○ Email Templates

○ Sample Facebook and Twitter Posts

○ Social Media Tips

Page 46: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Upcoming Dates

February 12 - The Secrets to your Spring2ACTion Success: FAF, Matching Grants,

Goal Setting, and Engaging Your Board & GiveGab Office Hours

March 5 - Develop Your Customized Plan for Spring2ACTion Success

March 8 - Deadline: Nonprofit Registration Closes

March 19 - Last Chance Q&A and Materials Pick-Up & Final Steps to Success

Webinar

March 27 - April 9 - Early Giving for Spring2ACTion

April 10 - Spring2ACTion – Alexandria’s Giving Day!

May 3 - Spring2ACTion Celebration

May 7 - Harness Your Spring2ACTion Donors to Build a More Robust Fundraising

Program

Page 47: Kick-off Training - Amazon S3 · Kick-off Training January 15, 2019. About ACT for Alexandria ACT is Alexandria’s Community Foundation Turning ideas into action and resources into

Questions?

April 10, 2019