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208.5
KN FREIGHTNET BENEFITS AT A GLANCE• Binding, all-inclusive quotes within 60 seconds – including fuel/security surcharges • Instant, online booking without the need to retype any shipment data • Quotation and booking templates for recurring routes• Real-time shipment tracking that enables full visibility• Access to Kuehne + Nagel’s suite of 3 airfreight products to ensure your air cargo travels the safest, speediest and most cost-effective way possible• Dedicated support team working on a global toll-free number
208.5Getting Started Guide
Sign in for the first time
When you sign in for the first time you will need to set your individual password.
Go to http://ecommerce.kuehne-nagel.com
HINT:For ease of use, we recommend to bookmark the
webpage.
Click on Forgot Password in the Sign In box.
Sign in with the received password.
HINT: You can use the cut-and-paste functionality to enter the password.
You can change the password to your personal preference (see next page for instructions).
Enter your e-mail address and click Send.
You will receive an e-mail from “GGS-SSO System”
with your new password.
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Changing your password
Sign in with your current password.
Click on Change Password.
Reset your password
Click on Forgot Password in the Sign In box.
Enter your e-mail address and click Send.
You will receive an e-mail from “GGS-SSO System”with your new password.
You can change the password to your personal preference by using the functionality Change your password.
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Enter your current password, then your new password. Click Send.
After clicking on Send your password will be changed.
Quote: Requesting and saving a quote
With KN FreightNet you can get your quote within minutes and save it for later reference.
Click New Quote.
Enter shipment details to receive your quotation offer.
Click Save quote & book later to store your quotation data for later use.
For easier identification you will receive an unique quotation ID.
HINT: In case you are working with the imperial system remember to change the unit of dimension to “lb/inch” within the Cargo Details section or pre-set in Your Profile menu.
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Book: Book a saved quote
You can book your shipment from a previously saved quote.
Click Your Quotes.
Search for desired quote and click Book.
On the following screens you enter all shipment details. You are also able to review your complete data before confirming the booking.
HINT: You can use your unique quotation ID to search for your quote.
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Book: Book a new shipment
Instead of using a saved quote you can create a new booking.
Click New Booking.
On the following screen, enter your shipment details.
After clicking on Continue you will get an all-in price for up to three airfreight services.
Select the desired product by clicking on Continue with booking.
You are also able to review your complete data before confirming the booking.
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Track: Review the status of your shipments Document upload
You can review the status of your shipments and get a complete overview of your placed bookings.
Click Your Bookings.
Search for desired shipment. You will see the status of your shipments in the status bar.
If the shipment has started you can get detailed status information by clicking Track.
You can upload documents relating to your shipment in the booking overview.
Click Your Bookings.
Search for desired shipment.
Click Documents.
You can upload any documents in various file types (e.g. pdf, jpg, etc).
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