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Knowledge Era Enterprising The House of Knowledge. It is the “unknown,” …….!. Dr. Charles M. Savage Elisabeth H. Sundrum Knowledge Era Enterprises, Inc. Knowledge, A Map Please?. Knowledge Management. Where do we place “Knowledge Management?”. Knowledge Management. - PowerPoint PPT Presentation
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© 1998 KEE, Inc.© 1998 KEE, Inc.
Knowledge Era Knowledge Era Enterprising Enterprising The House of Knowledge ...The House of Knowledge ...
Dr. Charles M. SavageElisabeth H. Sundrum
Knowledge Era Enterprises, Inc.
It is the “unknown,” …….!
© 1998 KEE, Inc.© 1998 KEE, Inc.
Knowledge, A Map Please?Knowledge, A Map Please?
© 1998 KEE, Inc.© 1998 KEE, Inc.
Knowledge ManagementKnowledge Management
Where do we place
“Knowledge Management?”
© 1998 KEE, Inc.© 1998 KEE, Inc.
““Knowledge Management:” A Tiny Knowledge Management:” A Tiny PartPart
Knowledge Management ?
© 1998 KEE, Inc.© 1998 KEE, Inc.
““Knowledge:” The Three Knowledge:” The Three ElementsElements
The Knower (s)
The Process (es) of Knowing
The Known (s)
© 1998 KEE, Inc.© 1998 KEE, Inc.
““Knowledge:” The DialogueKnowledge:” The Dialogue
The Knower (s)
The Process (es) of Knowing
The Known (s)Tacit and Explicit
© 1998 KEE, Inc.© 1998 KEE, Inc.
The House of KnowledgeThe House of Knowledge
Knowledge Management
The Knower (s)
© 1998 KEE, Inc.© 1998 KEE, Inc.
The House of Knowledge The House of Knowledge (2)(2)
Knowledge Management
The Knower (s)
Process (es) of Knowing
© 1998 KEE, Inc.© 1998 KEE, Inc.
The House of Knowledge The House of Knowledge (3)(3)
Knowledge Management
The Knower (s)
Process (es) of Knowing
The Known (s) and the Unknown (s)
© 1998 KEE, Inc.© 1998 KEE, Inc.
Focusing on the UnknownFocusing on the Unknown
The Knower (s)
The Process (es) of Knowing
The Known (s) The Unknown (s)
© 1998 KEE, Inc.© 1998 KEE, Inc.
The UnknownsThe Unknowns
The Knower (s)
The Process (es) of Knowing
The Known (s) Unknown (s)
Unknown
Process(es)
© 1998 KEE, Inc.© 1998 KEE, Inc.
More UnknownsMore Unknowns
The Knower (s)
The Process (es) of Knowing
The Known (s) Unknown (s)
Unknown
Process(es)
Unknown Knowers(s)
© 1998 KEE, Inc.© 1998 KEE, Inc.
The House of Knowledge … An The House of Knowledge … An OverviewOverview
Innovation
The Knower (s):
Process (es) of Knowing:
The Known (s) and the Unknown (s):
Knowledge Management
Routine Non-routine
Explicit Tacit
Culture, Values
Emotions
Context
Unknown
Patterns
Technology
© 1998 KEE, Inc.© 1998 KEE, Inc.
The House of Knowledge … Key The House of Knowledge … Key ElementsElements
Dialogue withCustomers
The Knower (s):
Process (es) of Knowing:
The Known (s) and the Unknown (s):
Knowledge Management
Routine Non-routine
Explicit Tacit
KnowledgeEconomy
KnowledgeAssets
Aspirations
IntellectualCapital
Cybercommerce
© 1998 KEE, Inc.© 1998 KEE, Inc.
The Knower (s)The Knower (s)
Set context & find meaning Break out of “conceptual confinement” Establish models, metaphors and mindsets Build on values, emotions, aspirations and
visions Work multiple “communities of practice” Discover the unknown
Use ambiguity, dialogue & hard work
© 1998 KEE, Inc.© 1998 KEE, Inc.
The Processes (es) of The Processes (es) of KnowingKnowing
Manage, organize and make available existing knowledge
Tap into tacit knowledge (internally & externally, i.e, scientific world)
Discover unknown knowledge, i.e. scientific knowledge and customer aspirations
© 1998 KEE, Inc.© 1998 KEE, Inc.
The Known (s)The Known (s)
Explicit and organized knowledgeTacit knowledgeBits and pieces of knowledge, which
when combined, reveal new horizons of opportunities
© 1998 KEE, Inc.© 1998 KEE, Inc.
The Unknown (s)The Unknown (s)
The quest for the unknown is driven by our understanding of the “vague” possibilities in the future
The “unknown” reveals itself as we bring our values and enhanced mental models to put together bits and pieces of seemingly unrelated data in an actionable manner
© 1998 KEE, Inc.© 1998 KEE, Inc.
Transactions
Product Solutions
Business SolutionsMass Customization
PartneringDynamic Teaming,
Virtual Enterprising &Knowledge Networking
StructuralCapital
Community ofCapabilities &
Aspirations
Human CapitalIndividual Capabilities & Aspirations
Customer/SupplierCapital
Virtual Community ofCapabilities & Aspirations
Knowledge Era Knowledge Era Enterprising ...Enterprising ...
Thanks to Hubert Saint-Onge and Leif Edvinson
