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Knowledge Management Tool
Knowledge Management - a conceptual view
Con
ten
t
PeopleTe
chno
logy
Expert Finder
Maintains and search for information about Experts
Information Finder
Search for information
Content Management
Repositing Knowledge documents
Filtered and Categorized
Knowledge Officer
Sales
Finance
Operation
Knowledge Documents
Categorized Domains
Users
The Experts has to submit their document to the knowledge officer. The Knowledge officer will verify the document and segregate and place the document under the respective domain. Only those users having access to a particular domain can access the documents placed under that domain.
Query to Experts
Raise queries to the experts to get their help through Email and Chat Session
Knowledge Transfer
Discussion Forum, Add Comments, Give Feedback
New Title Alerts
Subscription for alerts through e-mail
Access Through Wireless Device
Knowledge Center
Access through Mobile
PDA
A Micro edition application provides the user to access through wireless device
Thank You