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© CGI Group Inc. 2015
Claus Haagen Petersen & Petur Thor Sigurdsson
04.11.2015
Kom tæt på dine kunder med mobile POS-
løsninger til MS Dynamics NAV
INDLÆG 18 · RETAIL + MS
DYNAMICS NAV
Afholdes af
Claus Haagen Petersen
Director -
Engagement Manager
Retail & Consumer
Service
Product Director
LS Omni
2
Petur Thor Sigurdsson
Agenda
3
Introduction
Why mobility - BUYER 2.0
The touch points in LS NAV
LS Mobile POS
LS Mobile POS for hospitality
OMNI Channel in LS Retail
1
2
3
4
5
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Digital transformation - Mobility
• Buyer 2.0
• Convenience orientated, Self-reliant, Digitally connected, Motivated
by overall value and experience, Less brand-loyal, High
expectations
• Retail chain 2.0
• Use the technology actively - give your staff the proper tools!!
• Quick answers, Know your customer (preferences/prices), Personalize
the sale, Improve the experience, Avoid time wasted, Optimize your
store
• How to win…
• Knowledge, service, innovation and inspiration
4
The touch points in LS Nav
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E-Commerce Mobile POS Mobile Loyalty POS
Our approach
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Mobile Loyalty
E-Commerce
Brick and Mortar
POS
Mobile POS
Mobile
Inventory
LS Nav
LS Mobile POS
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Local database on the device
iOS Devices - iPhone & iPod
Android Devices
Fully integrated with LS Nav
A Mobile POS app
iPod Touch
iPhone
The focus
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Influencing the
decision process
More efficient selling
Improving the shopping
experience
Compliment the
stationary POS
Eliminating the gap
Reclaim the store layout
Accepting payment
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Accepting payment
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Ingenico iSMP
LS Mobile POS – For Hospitality
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The benefits
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Reducing errors
Increased table turns
Improving the service level A better customer experience
Allowing your customers to
leave when they want to
Lower your staff cost
Everything is connected
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GRILL FRYER SALAD EXPEDITOR
POS POS
The features
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• Hospitality types
• Table status
• Covers
• Split bill
• Station handling
• Menu types
• Modifiers & comments
• Dynamic menus
• Alerts
Omni channel in LS Retail
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Bambora – Payment Gateway
E-Commerce Mobile POS
& Inventory
Mobile Loyalty POS
Claus Haagen Petersen
Director, Engagement Manager
Mobil: 52 14 72 50
E-mail: [email protected]
17
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