Kerbside recycling and rubbish

collection service

Your Guide

Kōrero māramatanga

We’re making

recycling easier

2

31 October 2016From

We’re making recycling easier

New kerbside service starts

What’s changing?We are moving from a paper bag rubbish collection service to wheelie bins and introducing kerbside recycling.

Why are you making these changes?A review of the district’s rubbish collection services identified the need to change to a more modern, efficient, cost-effective service. The changes will:

Improve services for the community and reduce costs

Increase recycling which will reduce the amount of rubbish going to landfills and have a positive environmental impact

Reduce health and safety risks by introducing automated collection services

Meet the community’s demand for kerbside recycling

What will these changes mean for me? You’ll be able to sort your rubbish and recycling easily. Instead of putting out

paper bags you can now recycle kerbside and reduce your rubbish

The bins and crate you have received are registered to your property

Any extra recyclables that don’t go in your kerbside collection bin or crate can be taken to the Rotorua recycling centre

Your recycling will be collected fortnightly and your general rubbish will still be collected weekly

Keep this booklet handy – it’s your guide to using the new wheelie bins and crate, when and how to put them out and what you can and

cannot put in them.

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Your rubbish will be collected every week.

A new 240L recycling bin (yellow lid) for plastics, cans, paper and cardboard

A new blue crate for glass recycling

A new 140L bin (red lid) for general household rubbish

Your recycling will be collected fortnightly

What will stay the same?

What is changing?

Every week Every fortnight

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Week No.

231Boundary Rd Week 1

MONDAY

Each bin has a temporary delivery sticker which shows a specific street address.

The sticker also shows your collection day and whether you are Week 1 or Week 2 for recycling collections.

Each bin is electronically identified and is registered to your address.

OCTOBER 2016

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JULY 2017

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APRIL 2017

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JUNE 2017

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JANUARY 2017

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FEBRUARY 2017

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MARCH 2017

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MAY 2017

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29 30 31SEPTEMBER 2017

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NOVEMBER 2016

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AUGUST 2017

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Your calendar, on page 11, will help

you remember your recycling week

Tip

How do I know which is my recycling week?

231Boundary Rd

Week 1MONDAY

Did you know?

We can live stream the collection and track when your bin has

been collected.

Please note: Some collection days are changing. See the maps on page 8 - 10 to check your correct collection day.

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If possible place bins approximately half-a-metre away from other objects and close to the kerb.

Make sure lids are closed and the front of the bin faces the road (wheels are at the back).

Place them away from cars and overhead hazards (eg trees).

Do not place bins on the road.

Please put your rubbish and recycling out by 7.30 am on collection day.

If you have trouble measuring, use the recycling bin width

as a spacer.

Tip

Where do I place my bin?

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What do I put in my recycling bin?

Rinsed food tins Aluminium cans Empty aerosol cans

(e.g. deodorant)

Newspapers and magazines Envelopes and junk mail Egg cartons Clean pizza boxes Cardboard packaging

Clean plastic (Numbers 1 – 7)

Clean tins and cans

Clean paper and cardboard

What can’t go in?

Glass Polystyrene e.g. noodle containers,

meat trays or foam packaging Electronic items Plastic film or bubble wrap Plastic bags

Plastic drink bottles Plastic milk bottles Yoghurt tubs Ice cream containers Plastic tubs e.g margarine containers Cleaning bottles

TipPlease remove the lids from

plastic bottles before recycling (lids can be recycled too).

Food Medical products Crockery and ceramics Garden waste Nappies

Tip

To save space – squash your items

before putting them in the bin

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What do I put in my blue crate?

Clean, empty, unbroken glass bottles and jars, all colours

What do I put in my rubbish bin?

All other rubbish that cannot be recycled in the yellow recycling bin or blue crate.

Window or windscreen glass Broken glass Drinking glasses Light bulbs Cookware including pyrex

Hot ashes Hazardous waste e.g. asbestos, petrol Liquid chemicals Household cleaners Automotive parts e.g. car, boat or truck batteries Paints and solvents Explosives and flammable material including gas bottles

What can’t go in?

What can’t go in?

TipRemove the tops from your bottles and jars and place

tops in the yellow bin.

Did you know?

What you put into your red bin goes

straight to the landfill.

What day do I put my rubbish and recycling out?

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Mamaku

Hamurana

Rotorua district

See larger map

overleaf for this area

Lake Rotorua

Rotorua

Ngongotahā

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The colours on these maps show the daily collection areas.

Lake Rotoiti

Lake Rotomā

Lake Rotoehu

Lake Tarawera

Lake Ōkataina

Lake Ōkareka

Reporoa and Rerewhakaaitu

Reporoa

Rerewhakaaitu

Monday

Tuesday

Wednesday

Thursday

Friday

Key to collection days

Rubbish is collected every week.

Recycling (the yellow-lidded bin and the blue crate) is collected every fortnight.

Your collection day and week number are shown on the temporary delivery sticker on your recycling bin.

Look at the calendar to check which week your recycling collection is on. You will have either a Week 1 or Week 2 sticker on your wheelie bin which lets you know when to put your yellow and blue crate out.

Week 1 Recycling collection1

2 Week 2 Recycling collection

There will be no collection on Christmas Day or New Year’s Day. If Christmas or New Year’s Day fall on a weekday, collection will be on the following day and each remaining day of that week will move to one day later than normal.

There will be no collection on Good Friday. Your collection will be changed to Saturday, the day after Good Friday.

Please note: Some collection days for your rubbish and recycling may change. If this happens we will let you know.

An interactive version of this map is available online at www.rotorualakescouncil.nz/rubbish

Which is my recycling week?

Week No.

10

231Boundary Rd Week 1

MONDAY

Monday

Tuesday

Wednesday

Thursday

Friday

Key to collection days

Rotorua city and surroundings

Week 1 Recycling collectionWeek 2 Recycling collectionChristmas Day, New Year’s Day and Good Friday – no collection

Calendar 2016 - 2017

JANUARY 2017M T W T F S S

12 3 4 5 6 7 89 10 11 12 13 14 15

16 17 18 19 20 21 2223 24 25 26 27 28 2930 31

FEBRUARY 2017M T W T F S S

1 2 3 4 56 7 8 9 10 11 12

13 14 15 16 17 18 1920 21 22 23 24 25 2627 28

MARCH 2017M T W T F S S

1 2 3 4 56 7 8 9 10 11 12

13 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 30 31

APRIL 2017M T W T F S S

1 23 4 5 6 7 8 9

10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 30

JUNE 2017M T W T F S S

1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30

MAY 2017M T W T F S S1 2 3 4 5 6 78 9 10 11 12 13 14

15 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31

OCTOBER 2016M T W T F S S

1 23 4 5 6 7 8 9

10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031

DECEMBER 2016M T W T F S S

1 2 3 45 6 7 8 9 10 11

12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 29 30 31

NOVEMBER 2016M T W T F S S

1 2 3 4 5 67 8 9 10 11 12 13

14 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30

JULY 2017M T W T F S S

1 23 4 5 6 7 8 9

10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031

SEPTEMBER 2017M T W T F S S

1 2 34 5 6 7 8 9 10

11 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28 29 30

AUGUST 2017M T W T F S S

1 2 3 4 5 67 8 9 10 11 12 13

14 15 16 17 18 19 2021 22 23 24 25 26 2728 29 30 31

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What happens to my recycling?

Tips to reduce your waste

What happens to my recycling after it goes in the yellow bin?

Choose products with little or no packaging.

Give unwanted clothes to opportunity shops or use clothing bins

Start a compost heap or worm farm, then use the compost/vermicast in your garden.

To reduce food waste use your leftovers up, plan your weekly meals and buy only what you need.

All materials placed in the recycling bin will be compacted in Rotorua and sent to Smart Environmental’s Materials Recovery Facility (MRF) at Kopu.

This process sorts recycling into separate materials. Once separated the products are baled and then sold in NZ and overseas

and turned into new products.

What are some of our recyclables turned into? Paper and cardboard are used in new paper and cardboard products e.g.

packaging material etc.

Aluminium is melted down and turned into new aluminium cans etc.

Tin cans are melted and turned into new steel products.

Plastics are turned into new plastic products (e.g. plastic containers, pallets, clothing, film etc).

Did you know?

You can join a community garden or start one up with friends and

neighbours. Talk to the Council for more

information.

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How to reduce your wasteWhere else could I take my unwanted items?

The Recycling CentreYou can still drop off recyclables at the recycling centre.

E-waste – Electronic waste such as TVs, computers, can be dropped off. Some charges may apply.

Whiteware – A bin is provided for items such as washing machines and metals.

Metal – Private contractors will often pay for your scrap metal or there is a bin at the Recycling Centre.

Transfer StationsSome recycling items can also be dropped off for free at the four Transfer Stations in our district. For larger items and general rubbish, gate charges will apply.

Rotorua LandfillResidents can drop off commercial and bulk quantities of household rubbish at the Rotorua Landfill. Some recycling can also be dropped off at the landfill.

Green Waste – can be taken to the Rotorua Landfill for composting.

Concrete – can be taken to the Rotorua Landfill for recycling.

Hazardous Waste – household hazardous waste can be disposed of at the landfill. Items such as garden sprays, cleaners, paints, glues, batteries and other household chemicals can be hazardous.

You should not include hazardous items in your kerbside collection.

This hazardous waste should be disposed of at the landfill and can be declared to landfill staff on arrival.

Did you know?

There are costs to dismantling items like TVs and de-gassing fridges and

freezers in a safe manner by qualified staff.

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If I live up a steep or a long driveway, will the new bin work for me?From other areas in New Zealand most people are able to make the new bins and crate work. If after a few months you are not able to make the new bin work, give us a call and we will work with you to find a solution.

Why must the lid be down on the bin when placed at kerbside ?The lid must be down to stop contents from spilling or blowing out, to keep animals out and to keep recyclables dry.

Why do you ask me to space my bins away from other crates and bins?This gives the truck’s mechanical arm the room it needs to pick up the bin. If you have trouble measuring, use the bin width as a spacer. Make sure lids are closed and the front of the bin faces the road (wheels are at the back).

Why do we have to keep the glass separate and not just put it in the yellow bin?We need to keep the glass separate in order to most effectively recycle it into new bottles. Please do not put any glass into the yellow recycling bin, as it makes it very difficult to recycle paper and cardboard and it is hard on the machinery used to sort the recycling.

Frequently asked questions

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What happens if I put something that can’t be recycled in my recycle bin?Smart Environmental monitor what comes out of bins as they do the collection. An onscreen camera checks on the type of rubbish and recycling emptied from your bin, and in the case of incorrect material or overflowing bins the contractor will issue you a warning sticker. This will let you know why your bin was not collected.

What happens if my bins or crate are damaged or stolen?Please inform the Council. Each bin has a unique ID number that can be scanned to identify it to your property. If we find it has been misplaced to another residence we can let you know.

If I sell my house, can I take my bins and blue crate with me?No, the recycling and rubbish bins and the blue crate are allocated to the property and must stay with the property. The bins belong to Smart Environmental and Rotorua Lakes Council. If you’re moving to another house in the Rotorua Lakes District, a recycling, rubbish bin and crate should be waiting for you there.

Where do I go for further information?Visit the council website www.rotorualakescouncil.nz/rubbish

or phone the Council on 07 348 4199

If you have any questions about your bins, collections, or fortnightly schedules, please call the Council:

07 348 4199or visit the Council website

www.rotorualakescouncil.nz/rubbish

Paper used in this booklet has been sourced from a sustainable and responsible forest management programme. The ink used is soy based and contains no petroleum properties.