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Kruzel BuildersFrancis Kruzel
He was one of my high school shop teachers
Brittany Howe
Nichols College
Business and Society
MGNT-100-01
About the Company
0Does a partnership with his son Mark Kruzel, originally was his dad and him
0He went to a trade school and fell in love with construction
0 Contractor: General remodeling and Single family houses
0Been in business for 41 years, Started back in 1972
Background 0 Stared at age 19, straight after high school
0Typically they person who needed the job done would pay for supplies and labor
0He wanted to work with his dad in the family business
0Training/Background0 Residential Construction Specialist
0 General Contractor
0 41 Years of experience
0 OSHA Safety trainer
0 Licensed Constriction Supervisor
0The company is still booming and business has picked up over the years
Success0Everything Has Been a Success
0 Starting his own business
0 Having it last
0 Just doing what he loves
0 His sons work with him
0He said “It’s rewarding when you drive down the road and you look at the house and you can say I built that”
0 It’s the wow factor when you set goals and you achieve them, and the overall product looks great
Success (cont.)
0 Critical Success Factors
0 Customer satisfaction
0 Organization
0 Making sure you have everything you need for the job with you
0 Do not take on to much at once
0 Plan ahead of time
Challenges
0The Biggest challenge was starting up, buying all the tools and trying to get the name out there
0 Challenging aspects
0 Not enough employees
0 The seasons
0 All the business to keep up with
0 You don’t want to do to many jobs at once
Challenges (cont.)
0Overcame challenges0 Not taking to much work at once
0 One day at a time and do what you can and don’t rush it
0 Using it as a learning tool, he would take students to one of the job sites and work there to teach the students how to work outside, and get real world experience, that lightens up the load.
0 Season can be difficult especially in the winter no one want to re model or build because of the cold. He stays in business all year around and has a second job to pick up for the slack.
Challenges (cont.)
0 Fatal Flaws
0 Communication
0 If one makes a decision without the other one knowing the results can be a disaster
0Another job added to the list and not saying right away
0 Getting Sick
0 If one person gets very sick you can be out of business for a week, one person cant do everything
Competition
0Two competitors
0 Js Home Improvements
0 Martel’s Quality Building
0Achieve costumes advantage by keeping them 110% satisfied with great prices and doing it completely the way they want it, with as much quality and care possible
Competition (cont.)
0 Satisfaction and loyalty to customers
0 They keep the costumers satisfied by doing what they want for the lowest price possible
0 Even if they cant get paid that week for the job, they will work with you
0 Wont do something you don’t like but will make suggestions
0 Will also work around your schedule
Marketing and Staffing
0Marketing
0 Radio
0 News papers
0 Word of mouth
0 Staffing
0 Apprenticeship licenses
0 OSHA certified
0 Good work ethic
0 Punctual
The Future
0He still want it to be open for a very long time after he passes away
0 Hoping it will stay a family owned business
0 His son Mark will take it over completely
0Then also with his son when he get older
When Did You Start There
0He graduated high school and went right to the work force
0Born in 1952 (59 now)
0Business opened in 1972 (41 years)
0 Started at age 19
0Worked with his father until he passed it down to him
Other Job• Works at Charles H.
McCann Vocation
Technical High School
• Department Chair
o Teaches Carpentry
o Teaches OSHA
• Day and Night
Students
• Loves teaching the
tools of the trade
Dealing With Employees
0What would you do if you had a bad employee that you know personally?
0 Set him/her on a performance period and explain to them what's going on, and if there is no improvement I would be forced to let them go
0What would you do if an employee was stealing someone else's tools
0 Automatic termination along with a paycheck deduction to pay for the tools that were stolen so they can be replaced
Summary
0 “ Were all human we are bound to make errors here and there, but if you do the best you can, you will do great things in life. All you need is a little will power.”
0What I learned from this with a dream you can accomplish anything. It may have its ups and downs, but in the end it shall work out.