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THE CENTER FOR DESIGN RESEARCH

KU + Ford

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Sponsore Project with KU through Ford.

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Page 1: KU + Ford

THE CENTER FORDESIGN RESEARCH

Page 2: KU + Ford

Ford Motor Company + Center for Design Research /

Page 3: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Ford Motor Company +KU Center for Design Research / Concept & Ideation of the Next Generation “e-Shifter.”

March 6th, 2013 - Midterm Critique

Presentation to:

John Shutko

Technical Specialist

Research and Advanced Engineering - Ford Motor Company

Presented by:

Elissa Ruth BernsteinLauren Nicole BockSophia Anne BrownleeKent DiasAbeygunawardenaJerry Bryant GabrieJohn Hall

Greg Thomas - Instructor

Evan HolcombBrian Steven IdeMorgan LottesEmma Louise Vice MuranoEric NortonNick J. Ostmeyer

Lawrence RaitingerFrancisco RamosMichael W. ShackelfordNicholas Stephen TrollJesse Daniel WaughBrandon Wood

Page 4: KU + Ford

Ford Motor Company + Center for Design Research /

GOALS &GUIDELINES

Page 5: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Project Mission /The goal of this project is for KU to develop an “e-Shifter”

design for automatic transmission vehicles that could be

implemented on “Ford-branded” vehicles.

Page 6: KU + Ford

Ford Motor Company + Center for Design Research /

Task 1 /Leverage current technology and materials to provide

customizable, interactive content. Provide an ergonomic

ease of use which can be modified for use on either side of

the driving position. This minimizes any potential chance of

operator error.

Page 7: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Ideate a concept that will transcend all of Ford products,

from the Fiesta to the F-150, as well as taking into account

right-sided driving and other cultural issues.

Task 2 /

Page 8: KU + Ford

Ford Motor Company + Center for Design Research /

Create a simple, yet customizable, user interface and

hardware where customers of all types (technologically

savvy or not) can operate and control their choice of content

and information for “at-a-glance” viewing in a fun, easy to

use, yet innovative package.

Task 3 /

Page 9: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Utilize hardware and technology available to the Center for

Design Research to enable us to propose alternative uses,

or uses in conjunction with, “e-Shifter” product

development within the company.

Task 4 /

Page 10: KU + Ford

Ford Motor Company + Center for Design Research /

Findability /1. Expected Locations

2. Logical Grouping

3. Visibility (Interior)

a. sunlight screen washout

b. visual obstruction

4. Identification

a. type/character legibility

Page 11: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Accessibility /1. Reach

a. maximum reach

b. minimum reach

4. Clearances

a. consider: fingernails, rings, gloves

b. shifter, ignition, parking brake areas

Page 12: KU + Ford

Ford Motor Company + Center for Design Research /

Operability /1. Comfort in Use

a. posture

b. efforts

c. travel (movement)

d. size

e. operational stereotypes (on-off)

f. inadvertent actuation

Page 13: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Competencies /1. Feasibility

2. Integration

3. Safety

4. Ergonomics

5. Intuitiveness

6. Elegance

Page 14: KU + Ford

Ford Motor Company + Center for Design Research /

PRELIMINARYRESEARCH

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 16: KU + Ford

Ford Motor Company + Center for Design Research /

Page 17: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 18: KU + Ford

Ford Motor Company + Center for Design Research /

Page 19: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 20: KU + Ford

Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

Field Study & Familiarization /Test Driving experience courtesy of Laird Noller Ford of

Lawrence, Kansas.

Page 23: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 24: KU + Ford

Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 26: KU + Ford

Ford Motor Company + Center for Design Research /

Page 27: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Written Survey Results /Data collected using a traditional ballot box format by

placing “fill in the blank” survey forms in high traffic areas

within local car dealerships.

Page 28: KU + Ford

Ford Motor Company + Center for Design Research /

15women

14men

44 Total Participants! AGES 18-24

AGES 25-35

AGES 36-45

AGES 46-60

DRIVES A CAR

DRIVES A TRUCK

DRIVES A SUV

DRIVES OTHER

AGES 60 +

11

8

4

5

1

16

6

7

2

Page 29: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

15women

14men

44 Total Participants! AGES 18-24

AGES 25-35

AGES 36-45

AGES 46-60

DRIVES A CAR

DRIVES A TRUCK

DRIVES A SUV

DRIVES OTHER

AGES 60 +

11

8

4

5

1

16

6

7

2

Page 30: KU + Ford

Ford Motor Company + Center for Design Research /

HOW IMPORTANT IS THE CENTER CONSOLE?

3

4

3

11

7YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

HOW IMPORTANT IS MORE SPACE IN THECENTER CONSOLE AREA?

1

7

8

7

4YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

WOULD YOU CONSIDER A DIFFERENT PLACEFOR THE GEARSHIFT IN THE DRIVER AREA?

3

5

9

8

5YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

WOULD YOU PREFER TO HAVE A “SPORT MODE”OPTION WITH THE GEARSHIFT?

9

7

4

5

3YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

Page 31: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

HOW INTERESTED WOULD YOU BE WITH THENEW GEARSHIFT PLACE AND MECHANISM?

3

4

2

8

13YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

HOW SATISFIED ARE YOU WITH THE CURRENTGEARSHIFT POSITION AND FUNCTION?

3

1

8

11

7YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

HOW SATISFIED ARE YOU WITH THE CURRENTGEARSHIFT MECHANISM?

2

1

11

9

5YES / VERY IMPORTANT

YES / IMPORTANT

UNSURE / INDIFFERENT

NO / UNIMPORTANT

NO / NOT IMPORTANT

Page 32: KU + Ford

Ford Motor Company + Center for Design Research /

Online Survey Results /Data collected using the online survey-building website

“SurveyMonkey.com.” Participation was promoted via email

and social media interaction.

Page 33: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

How important is more space in

the center console area?

31.51%(23) 38.36%

(28)

13.70%(10)

16.44%(12)

Answered: 73 | Skipped: 1

How important is the center console?

51.35%(38)

14.86%(11)

27.03%(20)

6.76%(5)

Answered: 74 | Skipped: 0

Would you consider a different place

for the gearshift in the driver area?

30.56%(22)

22.22%(16)

27.78%(20)

19.44%(14)

Answered: 72 | Skipped: 2

Would you prefer having a “sport mode”

option with the gearshift?

27.78%(20)

26.39%(19)

30.56%(22)

15.28%(11)

Answered: 72 | Skipped: 2

No / unimportant

Yes / important

1 2 3 4

Page 34: KU + Ford

Ford Motor Company + Center for Design Research /

How satisfied are you with the current

gearshift position and function?

52.05%(38)

12.33%(9)

34.25%(25)

1.37%(1)

Answered: 73 | Skipped: 1

How satisfied are you with the current

gearshift mechanism?

47.95%(35)

20.55%(15)30.14%

(22)

1.37%(1)

Answered: 73 | Skipped: 1

How interested would you be with a

new gearshift place and mechanism?

48.61%(35)

16.67%(12)29.17%

(21)

5.56%(4)

Answered: 72 | Skipped: 2

Page 35: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Could you imagine the new device to be

on the steering wheel?

46.11%(26)

13.89%(10)

27.78%(20)

22.22%(16)

Answered: 72 | Skipped: 2

Could you imagine the new device to be

on the dashboard?

25.35%(18)

22.54%(16)

12.68%(9)

39.44%(28)

Answered: 71 | Skipped: 3

Would it be convienient to incorporate it

with another task...such as the ignition?

19.72%(14)

28.17%(20)

15.49%(11)

36.62%(26)

Answered: 71 | Skipped: 3

Page 36: KU + Ford

Ford Motor Company + Center for Design Research /

RESEARCHGROUPS

Page 37: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

U.S. MarketGlobal MarketConsole SpaceTechnologyThe Driving Experience

12345

Page 38: KU + Ford

Ford Motor Company + Center for Design Research /

U.S. MarketThis group focused on two areas. One was to analyze

Ford’s complex market. The second was to understand the

potential users of the new product.

Page 39: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

To fully grasp Ford’s position against a wide range of

competitors in the market we compared 13 of its vehicles

lineup were compared with similar models from 15 other

international manufacturers. A comprehensive chart was

designed to provide a quick, accessible starting point for

research of Ford’s competitors’ models.

Detailed persona profiles were created in order to

understand the different user types within Ford’s target

demographic. Understanding their attitudes and behaviors

will help determine whether our product development hits

the desired, appropriate market segments.

Page 40: KU + Ford

Ford Motor Company + Center for Design Research /

Page 41: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 42: KU + Ford

Ford Motor Company + Center for Design Research /

Page 43: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 44: KU + Ford

Ford Motor Company + Center for Design Research /

FORD FLEET

COMPETITOR

ANALYISIS

As an example, the Ford Fusion holds a competitive spot in one of the most concentrated categories in the current automotive market.

Page 45: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

FORD FLEET

COMPETITOR

ANALYISISFIESTA SONIC FIT VERSA

FOCUS CRUISEDART VERANO CIVIC SENTRA

FUSION MALIBUAVENGER200 REGAL ACCORD ALTIMA

TAURUS IMPALACHARGER300C LACROSSE MAXIMA

YARIS RIOACCENT MAZDA2 SCION iQ

COROLLA FORTEIMPREZAELANTRA MAZDA3 LANCER xD, xB, tC JETTA

CAMRY OPTIMALEGACYSONATA MAZDA6 GALANT PASSAT

AVALON AZERA

ESCAPE EQUINOX ENCORE TERRAIN CRV JUKE/ROGUE

EXPLORER TRAVERSEDURANGO ENCLAVE ACADIA PILOT PATHFINDER

EDGE JOURNEY CROSSTOUR

FLEX GRAND CARAVANTOWN & COUNTRY ODYSSEY QUEST

MUSTANG CAMEROCHALLENGER 370Z

RAV 4 SPORTAGEFORESTER/XV CROSSTEKTUSCON CX-5 OUTLANDER SPORT TIGUAN

HIGHLANDER SORENTOTRIBECASANTA FE CX-9 OUTLANDER

VENZA OUTBACK MAZDA5

SIENNA SEDONA ROUTAN

BRZGENESIS COUPE MIATA MX-5 FR-S

EXPEDITION TAHOE, SUBURBAN YUKON ARMADA

F-150 SILVERADORAM 1500 SIERRA TITAN

SUPER DUTY SILVERADO HDRAM 2500+ SIERRA HD

SEQUOIA

TUNDRA

Page 46: KU + Ford

Ford Motor Company + Center for Design Research /

Global MarketThe International Markets research group conducted

research in several areas that could influence shifter

design. One is the predominance of manual versus

automatic transmissions in some countries.

Page 47: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

1

2 4

3 5 R

VSP

R

N

D The findings showed various European and Asian automakers’ major focus was on the most cost effective way of getting from point A to point B. In these cases, the manual transmission was overwhelmingly favored.

Page 48: KU + Ford

Ford Motor Company + Center for Design Research /

Finally, the team analyzed a map that shows the top

selling automobiles for countries around the world in 2010.

The only top selling vehicle in a major country that is

manufactured by Ford is the F-150, which dominates the

U.S. market. Competitors manufacture the top-selling

pickup trucks and SUVs in Africa, and smaller cars in

Europe and South America.

Technical innovation in the shifter area could create an

edge in that would increase market share for Ford. The

market implications of using manual transmissions and

RHD cars deserves consideration in any examination of the

way cars are shifted.

Page 49: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 50: KU + Ford

Ford Motor Company + Center for Design Research /

Page 51: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 52: KU + Ford

Ford Motor Company + Center for Design Research /

Console SpaceThe group’s focus was on the driver’s environment while

he or she is engaged in the act of driving. We wanted to

define the entire driver’s experience. We surveyed the

driving habits of local drivers that allowed us to chart their

predictable user habits. Theses patterns presented us

with the direction needed to develop design opportunities

involving the shifter area.

CONSOLE

FIELD STUDY

Page 53: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

CONSOLE

FIELD STUDY

Page 54: KU + Ford

Ford Motor Company + Center for Design Research /

This short survey focused on drivers’ habits

and overall interactions with their car

interiors. We compiled this data to establish

an overview of a select user group but

more importantly it allowed us to discover

details and trends in driving habits that

otherwise may not have been noted. Survey

takers were primarily 20-25 year old college

students in randomly chosen classrooms.

Page 55: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

KEPT IN CONSOLE

# out of 35 people surveyed

change

purse/bag

cellphone

drinks

sunglasses

clothing

other

24

3

15

26

16

2

12

eating

texting

calling

make-up

singing

transport pets

26

22

30

2

16

3

ACTIVITIES IN CAR HAND PLACEMENT

one hand only

two-hand radius

12

6

39

1

2

4

57

8

10

11

Page 56: KU + Ford

Ford Motor Company + Center for Design Research /

TechnologyWe began our analysis by looking at the ways in which people

interact with technology, either consciously or unconsciously,

using their hands to touch or otherwise manipulate all kinds

of object interfaces. We found that each of these pieces of

interactive technology emits a specific kind of feedback

depending on what their function is.

Page 57: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

This feedback creates expectations that are soon learned

by the user, who expects the object to behave in a

predetermined manner. Understanding this, we have

attempted to discover how form, function, and feedback

unite to make each piece of interactive technology more or

less successful.

We have attempted to break the current archetype for the

automobile shifter by looking at other examples of integrated

learned involuntary systems and materials from other

technologies, such as computers, musical instruments,

bicycles, airplanes. We seek a fluid, intuitive design for the

shifter that is so simple and intuitive that it could be learned

almost instantly.

Page 58: KU + Ford

Ford Motor Company + Center for Design Research /

HUMAN

MACHINE

INTERFACE

Page 59: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

FEEDBACK

Page 60: KU + Ford

Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 62: KU + Ford

Ford Motor Company + Center for Design Research /

ANTHROPO-

METRICS

Page 63: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

ERGONOMICS

Page 64: KU + Ford

Ford Motor Company + Center for Design Research /

Looking forward with concept cars.

Page 65: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 66: KU + Ford

Ford Motor Company + Center for Design Research /

Page 67: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Page 68: KU + Ford

Ford Motor Company + Center for Design Research /

Driving ExperienceShifting a vehicle into motion is a powerful action.

The driver is in control of the direction and locomotion

of a mass weighing over a ton. With all this power, the

experience of driving a vehicle comes with personal

responsibility—drivers must protect themselves and

others from injury and property damage.

Page 69: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

For decades, the location and movement of the typical,

ubiquitous automobile shift lever has been located where

it is convenient for manufacturers to create a linkage

between the cabin and the transmission. Nostalgia and

consumer expectations have also kept shifters where they

are. They look and work similar in nearly all makes of car.

Page 70: KU + Ford

Ford Motor Company + Center for Design Research /

But, electronic controls and a rapid evolution of the

ways consumers interact with many different interface

technologies have changed their expectations of what could

be normal. This creates an opportunity to evolve the

shifter interface to allow greater ease of use and comfort

for the driver, without losing the symbolic participation of

driving a car, that has its own satisfactions. By improving

the shifting experience, we in turn create a safer and more

rewarding driving experience.

Page 71: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Driver experience includes everything the

driver touches, controls, sees, considers...

- the environment

- opening doors

- parking

- steering

- shifting...

Page 72: KU + Ford

Ford Motor Company + Center for Design Research /

Page 73: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

The driver experience could be improved by

redesigning the human machine interaction.

In an automatic car, the shifter follows an

archetype that has lost much of its relevancy.

Page 74: KU + Ford

Ford Motor Company + Center for Design Research /

archetype: The original pattern or model of which all

things of the same type are representations

or copies.

-merriam webster

Page 75: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

A manual shifter and an automatic shifter

don’t even do the same thing. A manual

shifter is physically moving 4 to 6 gears in a

specific order.

Page 76: KU + Ford

Ford Motor Company + Center for Design Research /

With an automatic, we are no longer shifting

through individual gears, we simply select

between park mode and drive mode. An

automatic appears to have a specific order,

but why should you have to go through

Reverse and Neutral to get to Drive?

Page 77: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

manual automatic

Why do they look the same?

Page 78: KU + Ford

Ford Motor Company + Center for Design Research /

When you enter a car...where are you

coming from?

-house

-work

-public space

Page 79: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Compared to any of these locations, the car

could be considered a much more intimate

experience. In addition to close proximity of

other passengers one overhears everything

within the car. The driver is invested in the

safety of the passengers and themselves

The driver must use their sense of hearing,

seeing, and touch.

Page 80: KU + Ford

Ford Motor Company + Center for Design Research /

Page 81: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Human machine interaction can be an

intimate experience. You can tell an object

to do something (sync), you can even point

and make an object do something (kinect),

but to actually lead through touch is a much

more personal interaction.

We have many of these touch based

interactions every day.

Page 82: KU + Ford

Ford Motor Company + Center for Design Research /

Some of these interactions are enjoyable

than others. Why?

could it be something about the:

-findability

-accessability

-operability

-texture

-proportion

-resistence

or is it more about

their action + result relationship?

Page 83: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Some of these interactions are enjoyable

than others. Why?

could it be something about the:

-findability

-accessability

-operability

-texture

-proportion

-resistence

or is it more about

their action + result relationship?

To redesign the shifter, we need to consider

the following:

-In an automatic you are simply changing

drive modes, not switching gears.

-The human machine interaction of the

driver should relate to what they are in-

structing the car to do, allowing for a more

personal experience.

Page 84: KU + Ford

INITIAL CONCEPTS

Page 85: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

BRAIN-

STORMING

Page 86: KU + Ford

Ford Motor Company + Center for Design Research /

PHASE 1

SKETCHING

Page 87: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

FINDABILITY

ACCESSABILITY

OPERABILITY

FEASIBILITY

SAFETY INTEGRATION

INTUITIVE DESIGN/STYLE

COMFORT IN USEINADVERTANT ACTUA

CTIO

N

OPERAT

IONAL STEREOTYPES

POSTURE

TRAVEL

EFFORTS

SIZE

MAXIMUM REACHMINIMUM REACH

CLEARANCES

EXPECTED LOCATION

S

LOGICAL GROUPING

INTERIOR VISIBILIT

Y

IDENTIFICATION

| |

| | | | | | | |

1

2

3

45 6 78910

|| |

| || |

|

|| |

| || |

|

L H

L H L H

L HFORD PROJECT METHODOLOGY CENTER FOR DESIGN RESEARCH :: UNIV. of KANSAS SPRING 2013

Page 88: KU + Ford

Ford Motor Company + Center for Design Research /

DASHBOARD

CONSOLE

WHEEL

Page 89: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

After extensive research, three distinct areas of the interior

emerged as consistent placement areas. These three realms—the

steering wheel, dashboard and console—became the foundation

for three design teams. Although these areas overlap, this division

of ideation created an opportunity for maximum creativity and

problem solving.

divide & conquer

This is change in our development process was a catalyst for our

conception of the umbrella brand identity. This brand identity

would house three sub-brands: the console, steering wheel and

dashboard concept teams.

This is Paradigm Shift.

Page 90: KU + Ford

Ford Motor Company + Center for Design Research /

Page 91: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

As early as 1906, Ford transmission bands and planetary gears

were used in the manual transmission for the Model T. The first

automatic transmission used by Ford, a three-speed, automatically

shifted transmission for passenger cars, the "Ford-O-Matic," is

introduced in 1950.

One of the most talked about features of the 1950 Ford "E" car (for

Experimental) was the "Teletouch" shifter, which controlled the

automatic transmission selection electronically from push buttons

in the center of the steering wheel hub.

Sixty-three years later, Ford revolutionizes the gearshift…again!

the story

Page 92: KU + Ford

Ford Motor Company + Center for Design Research /

paradigm shift1. A radical change in underlying beliefs or accepted theory.2. Represents the notion of a major change in a certain thought pattern.

noun

Page 93: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

C O N S O L ET E A M

1A

A P E XC O N S O L E

1B

Page 94: KU + Ford

Ford Motor Company + Center for Design Research /

DEVELOPMENT MILESTONES2 CONCEPTDEVELOPMENT

Page 95: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

UNIVERSITY OF KANSAS

FLIP SHIFTER CONCEPT

1A

FORD MOTORS | FORD MOTORS | UNIVERSITY OF KANSAS

QUAD PADDLES CONCEPT

A2

FORD MOTORS | UNIVERSITY OF KANSAS

OVERHEAD CONCEPT

A3

Page 96: KU + Ford

Ford Motor Company + Center for Design Research /

CONSOLE MILESTONES

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 1 /Flip Concept (A) evolved from sketch ideation and group

discussion with classmates. Bump Concept (B) evolved

from a late night brainstorming session and a Hand Study.

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Ford Motor Company + Center for Design Research /

Flip Concept (A)

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Bump Concept (B)

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 2 /Flip Concept (A) was initially too similar to the current,

bulky gearshift mechanism so a more “flush” concept re-

placed it. Bump Concept (B) transformed into three seper-

ate variations that resembled a joystick-like mechanism, a

directional pad and a horizontal slide.

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Ford Motor Company + Center for Design Research /

Flip Concept (A)

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Bump Concept (B)

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 3 /Flip Concept (A) found a consistent formal translation

movement to provide the necessary findability and accessi-

bility. Bump Concept (B) eliminated components of a hori-

zontal slide, and combined the movement of the joystick

concept and directional pad.

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Ford Motor Company + Center for Design Research /

Flip Concept (A)

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Bump Concept (B)

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 4 /Flip Concept (A) needed stabilizing so a locking peg system

was designed to add specific location structure. Bump Con-

cept (B) became a functioning prototype and progressed to

a more cohesive movement after an additional hand study

was done.

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Ford Motor Company + Center for Design Research /

Flip Concept (A)

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Bump Concept (B)

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

WHEELMILESTONES

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 1 /Initial ideation was based upon re-engineering the wheel

and the ability to move or tilt the wheel to engage gears.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 2 /Upon more research, wheel altering concepts from mile-

stone 1 were rejected and the team returned to additional

sketches from the start. Although still connected to the

wheel in most cases, these concepts did not require altera-

tion to the existing steering wheel mechanism.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 3 /In this milestone, three strong concepts emerged. The

Taggle Shifter and its variations, paddle shifter idea and the

Fly-By design laid the foundation for the final concept.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 4 /Three complete prototypes were developed for user testing,

including the Taggle shifter, quad-paddles and the Fly-By

concept.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

DASHBOARDMILESTONES

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 1 /Initial ideation was narrowed down to four shifter concepts

that included an overhead shifter, style knob, scroll shifter,

and a keyfob device.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 2 /The style knob and the keyfob concepts were eliminated

based on their similarities to existing products and usability

issues. Progress continued with the overhead area shifter

and the scroll shift concept.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 3 /From extensive conceptualizing through cardboard, foam

and 3-D modeling, the overhead shifter evolved into an

overhead paddle and the scroll shifter emerged with

heightened usability.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Milestone 4 /Full-scale 3-D printing and prototyping of both concepts

were created to provide usable models for public testing.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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CONCEPTTESTING

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

The Public Responds /At this point each concept was exposed to the general

public for feedback. A large local store provided a unique,

populated venue for concept and prototype testing. All par-

ticipants were given a pamphlet with clear instructions on

how to rate each mechanism and had representatives from

each team available for questions and further discussion of

their new shifter ideas.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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TESTING RESULTS & REFINEMENTS

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Post-Testing Revisions /Taking the information gathered from the testing event,

each team then further refined their concepts based on the

feedback provided. This allowed for successful concepts to

continue to grow and expand in development.

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Ford Motor Company + Center for Design Research /

WHICH DESIGN WAS THE MOST SUCCESSFUL?

25.0%

1A

1B

2A

2B

2C

3A

3B

30%0% 10% 20%votes (%)

conc

epts

6.8%

13.6%

21.6%

7.9%

4.5%

20.4%

FLIP

PADDLE

BUMP

FLY-BY

TAGGLE

OVERHEAD

SCROLL

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

WHICH DESIGN WAS THE LEAST SUCCESSFUL?

3.4%

1A

1B

2A

2B

2C

3A

3B

30%0% 10% 20%votes (%)

conc

epts

13.6%

15.9%

7.9%

7.9%

28.4%

7.9%

PADDLE

FLY-BY

FLIP

BUMP

TAGGLE

OVERHEAD

SCROLL

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WHICH DESIGN IS THE MOST FEASIBLE?

17.1%

1A

1B

2A

2B

2C

3A

3B

30%0% 10% 20%votes (%)

conc

epts

10.2%

17.1%

3.4%

9.0%

19.3%

13.6%FLIP

BUMP

OVERHEAD

TAGGLE

SCROLL

PADDLE

FLY-BY

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

48men

17women

WHICH DEMOGRAPHICS PARTICIPATED?

18-24

gender age group

25-34

45-54

55-64

65+

35-44

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69.5%

1A

1B

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

30.5%

conc

epts

THE CONSOLETESTING RESULTS:

FLIP

BUMP

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

69.5%

1A

1B

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

30.5%

conc

epts

THE CONSOLETESTING RESULTS:

69.5%

1A

1B

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

30.5%

conc

epts

THE CONSOLETESTING RESULTS:Team Responses /

Great response and overall intuitive understanding, how-

ever needs a more constant structural mechanism.

Good review about simplicity and range of motion, but the

design is too similar to current shifter imagery.

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Ford Motor Company + Center for Design Research /

37.3%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

50.8%

conc

epts

THE WHEELTESTING RESULTS:

10.2%

2A

2B

2C

PADDLE

FLY-BY

TAGGLE

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Team Responses /

37.3%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

50.8%

conc

epts

THE WHEELTESTING RESULTS:

10.2%

2A

2B

2C

37.3%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

50.8%

conc

epts

THE WHEELTESTING RESULTS:

10.2%

2A

2B

2C

37.3%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

50.8%

conc

epts

THE WHEELTESTING RESULTS:

10.2%

2A

2B

2C

Fly by was kept because of all the positive feedback that

was given. People were willing to see it in cars.

Paddles were received well because people were familiar

with the ideas, but needed to be refined and less bulking.

Taggle was eliminated because feedback was not as posi-

tive and people thought it was “light” and not “powerful”

enough to switch gears.

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Ford Motor Company + Center for Design Research /

32.2%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

66.1%

conc

epts

THE DASHBOARDTESTING RESULTS:

3A

3BOVERHEAD

SCROLL

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

32.2%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

66.1%

conc

epts

THE DASHBOARDTESTING RESULTS:

3A

3B

Team Responses /

Scroll shift makes most sense, but needs work on mecha-

nism. This shall become first priority.

Overhead is too different, opinions were either positive or

very negative. This shall become secondary.

32.2%

60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)

66.1%

conc

epts

THE DASHBOARDTESTING RESULTS:

3A

3B

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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C O N S O L ET E A M

1A

* further conceptualization after testing.

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

C O N S O L ET E A M

1B

* further conceptualization after testing.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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W H E E LT E A M

1A

* further conceptualization after testing.

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

W H E E LT E A M

1B

* further conceptualization after testing.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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D A S H B O A R DT E A M

1A

* further conceptualization after testing.

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

D A S H B O A R DT E A M

1B

* further conceptualization after testing.

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Ford Motor Company + Center for Design Research /

FINAL PRODUCTPRESENTATION

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

End Products /Each team produced two finalized concept packages that

include 3D models, computer-generated renderings and

working prototypes.

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Ford Motor Company + Center for Design Research /

G L I D EC O N S O L E

1A

A RevolutionaryDriving Experience /The Glide Shifter breaks down the car to how it

moves at its essence. It allows the user to always

be able to easily find and interact with their shifter,

while smoothly transitioning from one position to an-

other. The Glide creates a unique form of directional

landmarks recognizable by sight and feel. Allowing

for a more reliable and comfortable shifting experi-

ence, this shifter rewrites how to change the way you

interact with your car.

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

A RevolutionaryDriving Experience /

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Ford Motor Company + Center for Design Research /

A P E XC O N S O L E

1B

A Pinnacle ofDriving Simplicity /The Apex shifter takes the concepts of the tradi-

tional console shifter and transforms its identity.

The movement style of directional activation creates

a new level of simple understanding. It allows the

driver to focus on driving and effortlessly manipulate

this straight forward device. No guessing or mis-

takes, point blank precision execution in the just the

palm of your hand.

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

A Pinnacle ofDriving Simplicity /

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Ford Motor Company + Center for Design Research /

Evolve makes shifting more available, convenient and

elegant. The shift button options unfold as the driver

starts the vehicle and tuck neatly away when turning

it off. The revolving Evolve is the evolution of shifting.

Shifting Evolution +Revolution /

E V O L V EW H E E L

1A

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Shifting Evolution +Revolution /

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Ford Motor Company + Center for Design Research /

The driver is in total control of vehicle motion with

the “sxsw.” While the driver keeps their hands safely

on the steering wheel, they can shift as well. The

shifting levers are conveniently located to shift in

close proximity to the steering wheel.

Shift by SteeringWheel /

S X S WW H E E L

1B

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Shift by SteeringWheel /

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Ford Motor Company + Center for Design Research /

The scrolling shift concept provides a compact and

instinctive way to switch gears, consolidating all

driving functions in one location in the car. By stay-

ing true to the conventional shifting motion while at

the same time condensing the form to its absolute

minimum, the scrolling shifter provides an easily

understood interaction that can be applied across the

entire ford line.

Minimal Form,Maximum Function /

S C R O L LD A S H B O A R D

1A

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Minimal Form,Maximum Function /

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Ford Motor Company + Center for Design Research /

O V E R H E A DD A S H B O A R D

1B

The overhead shift concept reimagines the conven-

tional gear selector in an aviation-inspired form and

function. It provides a fluid and logical movement be-

tween driving positions while at the same time com-

pletely freeing up the center console for other uses.

The overhead concept introduces a completely new

interaction between driver and machine by directly

translating hand motion to driving direction.

Kinetic Correlation& Intuitive Control /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Kinetic Correlation& Intuitive Control /

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Ford Motor Company + Center for Design Research /

MARKETING COLLATERAL

Page 191: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Additional Pieces /Alongside the production of the final gear shift concepts,

additional pieces were created with the purpose of devel-

oping a marketing campaign. This further legitimizes the

project and its surrounding brand while displaying an over-

all knowledge of Ford Motor Company’s brand identity.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

FINDABILITY

ACCESSABILITY

OPERABILITY

FEASIBILITY

SAFETY INTEGRATION

INTUITIVE DESIGN/STYLE

COMFORT IN USEINADVERTANT ACTUA

CTIO

N

OPERAT

IONAL STEREOTYPES

POSTURE

TRAVEL

EFFORTS

SIZE

MAXIMUM REACHMINIMUM REACH

CLEARANCES

EXPECTED LOCATION

S

LOGICAL GROUPING

INTERIOR VISIBILIT

Y

IDENTIFICATION

| |

| | | | | | | |

1

2

3

45 6 78910

|| |

| || |

|

|| |

| || |

|

L H

L H L H

L H

FORD PROJECT METHODOLOGY CENTER FOR DESIGN RESEARCH :: UNIV. of KANSAS SPRING 2013

Page 197: KU + Ford

P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

Hello! We are a group of KU students who are conducting research on

a new modified gearshift in automatic transmission cars. To do this we need your input.

PLEASE HELP US BY ANSWERING THE FOLLOWING QUESTIONS:

MY AGE IS:

I AM:

Please rank (5 being the highest) the importance to you of:STORAGE ON THE CONSOLE

OPEN SPACE ON THE CONSOLE

GEARSHIFT LOCATION

THE NEED FOR A “SPORT MODE” WITH THE GEARSHIFT

Please rank the following (5 being the highest):HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT & ITS FUNCTION?

HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT MECHANISM?

HOW INTERESTED WOULD YOU BE IN A NEW, SAFE ALTERNATIVE GEARSHIFT PLACEMENT AND MECHANICS?

COMMENTS:

m 18-24

I DRIVE A:

m 25-35 m 36-45 m 46-60 m 60+

m male m female m car m SUVm truck m other

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

Thank you for your time and support.

Hello! We are a group of KU students who are conducting research on

a new modified gearshift in automatic transmission cars. To do this we need your input.

PLEASE HELP US BY ANSWERING THE FOLLOWING QUESTIONS:

MY AGE IS:

I AM:

Please rank (5 being the highest) the importance to you of:STORAGE ON THE CONSOLE

OPEN SPACE ON THE CONSOLE

GEARSHIFT LOCATION

THE NEED FOR A “SPORT MODE” WITH THE GEARSHIFT

Please rank the following (5 being the highest):HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT & ITS FUNCTION?

HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT MECHANISM?

HOW INTERESTED WOULD YOU BE IN A NEW, SAFE ALTERNATIVE GEARSHIFT PLACEMENT AND MECHANICS?

COMMENTS:

m 18-24

I DRIVE A:

m 25-35 m 36-45 m 46-60 m 60+

m male m female m car m SUVm truck m other

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

m 1 m 2 m 3 m 4 m 5

Thank you for your time and support.

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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Ford Motor Company + Center for Design Research /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /

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P A R A D I G M S H I F T

University of Kansas | School of Architecture, Design & Planning /