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Sponsore Project with KU through Ford.
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THE CENTER FORDESIGN RESEARCH
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company +KU Center for Design Research / Concept & Ideation of the Next Generation “e-Shifter.”
March 6th, 2013 - Midterm Critique
Presentation to:
John Shutko
Technical Specialist
Research and Advanced Engineering - Ford Motor Company
Presented by:
Elissa Ruth BernsteinLauren Nicole BockSophia Anne BrownleeKent DiasAbeygunawardenaJerry Bryant GabrieJohn Hall
Greg Thomas - Instructor
Evan HolcombBrian Steven IdeMorgan LottesEmma Louise Vice MuranoEric NortonNick J. Ostmeyer
Lawrence RaitingerFrancisco RamosMichael W. ShackelfordNicholas Stephen TrollJesse Daniel WaughBrandon Wood
Ford Motor Company + Center for Design Research /
GOALS &GUIDELINES
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Project Mission /The goal of this project is for KU to develop an “e-Shifter”
design for automatic transmission vehicles that could be
implemented on “Ford-branded” vehicles.
Ford Motor Company + Center for Design Research /
Task 1 /Leverage current technology and materials to provide
customizable, interactive content. Provide an ergonomic
ease of use which can be modified for use on either side of
the driving position. This minimizes any potential chance of
operator error.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ideate a concept that will transcend all of Ford products,
from the Fiesta to the F-150, as well as taking into account
right-sided driving and other cultural issues.
Task 2 /
Ford Motor Company + Center for Design Research /
Create a simple, yet customizable, user interface and
hardware where customers of all types (technologically
savvy or not) can operate and control their choice of content
and information for “at-a-glance” viewing in a fun, easy to
use, yet innovative package.
Task 3 /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Utilize hardware and technology available to the Center for
Design Research to enable us to propose alternative uses,
or uses in conjunction with, “e-Shifter” product
development within the company.
Task 4 /
Ford Motor Company + Center for Design Research /
Findability /1. Expected Locations
2. Logical Grouping
3. Visibility (Interior)
a. sunlight screen washout
b. visual obstruction
4. Identification
a. type/character legibility
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Accessibility /1. Reach
a. maximum reach
b. minimum reach
4. Clearances
a. consider: fingernails, rings, gloves
b. shifter, ignition, parking brake areas
Ford Motor Company + Center for Design Research /
Operability /1. Comfort in Use
a. posture
b. efforts
c. travel (movement)
d. size
e. operational stereotypes (on-off)
f. inadvertent actuation
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Competencies /1. Feasibility
2. Integration
3. Safety
4. Ergonomics
5. Intuitiveness
6. Elegance
Ford Motor Company + Center for Design Research /
PRELIMINARYRESEARCH
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
Field Study & Familiarization /Test Driving experience courtesy of Laird Noller Ford of
Lawrence, Kansas.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Written Survey Results /Data collected using a traditional ballot box format by
placing “fill in the blank” survey forms in high traffic areas
within local car dealerships.
Ford Motor Company + Center for Design Research /
15women
14men
44 Total Participants! AGES 18-24
AGES 25-35
AGES 36-45
AGES 46-60
DRIVES A CAR
DRIVES A TRUCK
DRIVES A SUV
DRIVES OTHER
AGES 60 +
11
8
4
5
1
16
6
7
2
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
15women
14men
44 Total Participants! AGES 18-24
AGES 25-35
AGES 36-45
AGES 46-60
DRIVES A CAR
DRIVES A TRUCK
DRIVES A SUV
DRIVES OTHER
AGES 60 +
11
8
4
5
1
16
6
7
2
Ford Motor Company + Center for Design Research /
HOW IMPORTANT IS THE CENTER CONSOLE?
3
4
3
11
7YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
HOW IMPORTANT IS MORE SPACE IN THECENTER CONSOLE AREA?
1
7
8
7
4YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
WOULD YOU CONSIDER A DIFFERENT PLACEFOR THE GEARSHIFT IN THE DRIVER AREA?
3
5
9
8
5YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
WOULD YOU PREFER TO HAVE A “SPORT MODE”OPTION WITH THE GEARSHIFT?
9
7
4
5
3YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
HOW INTERESTED WOULD YOU BE WITH THENEW GEARSHIFT PLACE AND MECHANISM?
3
4
2
8
13YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
HOW SATISFIED ARE YOU WITH THE CURRENTGEARSHIFT POSITION AND FUNCTION?
3
1
8
11
7YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
HOW SATISFIED ARE YOU WITH THE CURRENTGEARSHIFT MECHANISM?
2
1
11
9
5YES / VERY IMPORTANT
YES / IMPORTANT
UNSURE / INDIFFERENT
NO / UNIMPORTANT
NO / NOT IMPORTANT
Ford Motor Company + Center for Design Research /
Online Survey Results /Data collected using the online survey-building website
“SurveyMonkey.com.” Participation was promoted via email
and social media interaction.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
How important is more space in
the center console area?
31.51%(23) 38.36%
(28)
13.70%(10)
16.44%(12)
Answered: 73 | Skipped: 1
How important is the center console?
51.35%(38)
14.86%(11)
27.03%(20)
6.76%(5)
Answered: 74 | Skipped: 0
Would you consider a different place
for the gearshift in the driver area?
30.56%(22)
22.22%(16)
27.78%(20)
19.44%(14)
Answered: 72 | Skipped: 2
Would you prefer having a “sport mode”
option with the gearshift?
27.78%(20)
26.39%(19)
30.56%(22)
15.28%(11)
Answered: 72 | Skipped: 2
No / unimportant
Yes / important
1 2 3 4
Ford Motor Company + Center for Design Research /
How satisfied are you with the current
gearshift position and function?
52.05%(38)
12.33%(9)
34.25%(25)
1.37%(1)
Answered: 73 | Skipped: 1
How satisfied are you with the current
gearshift mechanism?
47.95%(35)
20.55%(15)30.14%
(22)
1.37%(1)
Answered: 73 | Skipped: 1
How interested would you be with a
new gearshift place and mechanism?
48.61%(35)
16.67%(12)29.17%
(21)
5.56%(4)
Answered: 72 | Skipped: 2
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Could you imagine the new device to be
on the steering wheel?
46.11%(26)
13.89%(10)
27.78%(20)
22.22%(16)
Answered: 72 | Skipped: 2
Could you imagine the new device to be
on the dashboard?
25.35%(18)
22.54%(16)
12.68%(9)
39.44%(28)
Answered: 71 | Skipped: 3
Would it be convienient to incorporate it
with another task...such as the ignition?
19.72%(14)
28.17%(20)
15.49%(11)
36.62%(26)
Answered: 71 | Skipped: 3
Ford Motor Company + Center for Design Research /
RESEARCHGROUPS
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
U.S. MarketGlobal MarketConsole SpaceTechnologyThe Driving Experience
12345
Ford Motor Company + Center for Design Research /
U.S. MarketThis group focused on two areas. One was to analyze
Ford’s complex market. The second was to understand the
potential users of the new product.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
To fully grasp Ford’s position against a wide range of
competitors in the market we compared 13 of its vehicles
lineup were compared with similar models from 15 other
international manufacturers. A comprehensive chart was
designed to provide a quick, accessible starting point for
research of Ford’s competitors’ models.
Detailed persona profiles were created in order to
understand the different user types within Ford’s target
demographic. Understanding their attitudes and behaviors
will help determine whether our product development hits
the desired, appropriate market segments.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
FORD FLEET
COMPETITOR
ANALYISIS
As an example, the Ford Fusion holds a competitive spot in one of the most concentrated categories in the current automotive market.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
FORD FLEET
COMPETITOR
ANALYISISFIESTA SONIC FIT VERSA
FOCUS CRUISEDART VERANO CIVIC SENTRA
FUSION MALIBUAVENGER200 REGAL ACCORD ALTIMA
TAURUS IMPALACHARGER300C LACROSSE MAXIMA
YARIS RIOACCENT MAZDA2 SCION iQ
COROLLA FORTEIMPREZAELANTRA MAZDA3 LANCER xD, xB, tC JETTA
CAMRY OPTIMALEGACYSONATA MAZDA6 GALANT PASSAT
AVALON AZERA
ESCAPE EQUINOX ENCORE TERRAIN CRV JUKE/ROGUE
EXPLORER TRAVERSEDURANGO ENCLAVE ACADIA PILOT PATHFINDER
EDGE JOURNEY CROSSTOUR
FLEX GRAND CARAVANTOWN & COUNTRY ODYSSEY QUEST
MUSTANG CAMEROCHALLENGER 370Z
RAV 4 SPORTAGEFORESTER/XV CROSSTEKTUSCON CX-5 OUTLANDER SPORT TIGUAN
HIGHLANDER SORENTOTRIBECASANTA FE CX-9 OUTLANDER
VENZA OUTBACK MAZDA5
SIENNA SEDONA ROUTAN
BRZGENESIS COUPE MIATA MX-5 FR-S
EXPEDITION TAHOE, SUBURBAN YUKON ARMADA
F-150 SILVERADORAM 1500 SIERRA TITAN
SUPER DUTY SILVERADO HDRAM 2500+ SIERRA HD
SEQUOIA
TUNDRA
Ford Motor Company + Center for Design Research /
Global MarketThe International Markets research group conducted
research in several areas that could influence shifter
design. One is the predominance of manual versus
automatic transmissions in some countries.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
1
2 4
3 5 R
VSP
R
N
D The findings showed various European and Asian automakers’ major focus was on the most cost effective way of getting from point A to point B. In these cases, the manual transmission was overwhelmingly favored.
Ford Motor Company + Center for Design Research /
Finally, the team analyzed a map that shows the top
selling automobiles for countries around the world in 2010.
The only top selling vehicle in a major country that is
manufactured by Ford is the F-150, which dominates the
U.S. market. Competitors manufacture the top-selling
pickup trucks and SUVs in Africa, and smaller cars in
Europe and South America.
Technical innovation in the shifter area could create an
edge in that would increase market share for Ford. The
market implications of using manual transmissions and
RHD cars deserves consideration in any examination of the
way cars are shifted.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
Console SpaceThe group’s focus was on the driver’s environment while
he or she is engaged in the act of driving. We wanted to
define the entire driver’s experience. We surveyed the
driving habits of local drivers that allowed us to chart their
predictable user habits. Theses patterns presented us
with the direction needed to develop design opportunities
involving the shifter area.
CONSOLE
FIELD STUDY
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
CONSOLE
FIELD STUDY
Ford Motor Company + Center for Design Research /
This short survey focused on drivers’ habits
and overall interactions with their car
interiors. We compiled this data to establish
an overview of a select user group but
more importantly it allowed us to discover
details and trends in driving habits that
otherwise may not have been noted. Survey
takers were primarily 20-25 year old college
students in randomly chosen classrooms.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
KEPT IN CONSOLE
# out of 35 people surveyed
change
purse/bag
cellphone
drinks
sunglasses
clothing
other
24
3
15
26
16
2
12
eating
texting
calling
make-up
singing
transport pets
26
22
30
2
16
3
ACTIVITIES IN CAR HAND PLACEMENT
one hand only
two-hand radius
12
6
39
1
2
4
57
8
10
11
Ford Motor Company + Center for Design Research /
TechnologyWe began our analysis by looking at the ways in which people
interact with technology, either consciously or unconsciously,
using their hands to touch or otherwise manipulate all kinds
of object interfaces. We found that each of these pieces of
interactive technology emits a specific kind of feedback
depending on what their function is.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
This feedback creates expectations that are soon learned
by the user, who expects the object to behave in a
predetermined manner. Understanding this, we have
attempted to discover how form, function, and feedback
unite to make each piece of interactive technology more or
less successful.
We have attempted to break the current archetype for the
automobile shifter by looking at other examples of integrated
learned involuntary systems and materials from other
technologies, such as computers, musical instruments,
bicycles, airplanes. We seek a fluid, intuitive design for the
shifter that is so simple and intuitive that it could be learned
almost instantly.
Ford Motor Company + Center for Design Research /
HUMAN
MACHINE
INTERFACE
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
FEEDBACK
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
ANTHROPO-
METRICS
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
ERGONOMICS
Ford Motor Company + Center for Design Research /
Looking forward with concept cars.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
Driving ExperienceShifting a vehicle into motion is a powerful action.
The driver is in control of the direction and locomotion
of a mass weighing over a ton. With all this power, the
experience of driving a vehicle comes with personal
responsibility—drivers must protect themselves and
others from injury and property damage.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
For decades, the location and movement of the typical,
ubiquitous automobile shift lever has been located where
it is convenient for manufacturers to create a linkage
between the cabin and the transmission. Nostalgia and
consumer expectations have also kept shifters where they
are. They look and work similar in nearly all makes of car.
Ford Motor Company + Center for Design Research /
But, electronic controls and a rapid evolution of the
ways consumers interact with many different interface
technologies have changed their expectations of what could
be normal. This creates an opportunity to evolve the
shifter interface to allow greater ease of use and comfort
for the driver, without losing the symbolic participation of
driving a car, that has its own satisfactions. By improving
the shifting experience, we in turn create a safer and more
rewarding driving experience.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Driver experience includes everything the
driver touches, controls, sees, considers...
- the environment
- opening doors
- parking
- steering
- shifting...
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
The driver experience could be improved by
redesigning the human machine interaction.
In an automatic car, the shifter follows an
archetype that has lost much of its relevancy.
Ford Motor Company + Center for Design Research /
archetype: The original pattern or model of which all
things of the same type are representations
or copies.
-merriam webster
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
A manual shifter and an automatic shifter
don’t even do the same thing. A manual
shifter is physically moving 4 to 6 gears in a
specific order.
Ford Motor Company + Center for Design Research /
With an automatic, we are no longer shifting
through individual gears, we simply select
between park mode and drive mode. An
automatic appears to have a specific order,
but why should you have to go through
Reverse and Neutral to get to Drive?
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
manual automatic
Why do they look the same?
Ford Motor Company + Center for Design Research /
When you enter a car...where are you
coming from?
-house
-work
-public space
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Compared to any of these locations, the car
could be considered a much more intimate
experience. In addition to close proximity of
other passengers one overhears everything
within the car. The driver is invested in the
safety of the passengers and themselves
The driver must use their sense of hearing,
seeing, and touch.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Human machine interaction can be an
intimate experience. You can tell an object
to do something (sync), you can even point
and make an object do something (kinect),
but to actually lead through touch is a much
more personal interaction.
We have many of these touch based
interactions every day.
Ford Motor Company + Center for Design Research /
Some of these interactions are enjoyable
than others. Why?
could it be something about the:
-findability
-accessability
-operability
-texture
-proportion
-resistence
or is it more about
their action + result relationship?
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Some of these interactions are enjoyable
than others. Why?
could it be something about the:
-findability
-accessability
-operability
-texture
-proportion
-resistence
or is it more about
their action + result relationship?
To redesign the shifter, we need to consider
the following:
-In an automatic you are simply changing
drive modes, not switching gears.
-The human machine interaction of the
driver should relate to what they are in-
structing the car to do, allowing for a more
personal experience.
INITIAL CONCEPTS
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
BRAIN-
STORMING
Ford Motor Company + Center for Design Research /
PHASE 1
SKETCHING
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
FINDABILITY
ACCESSABILITY
OPERABILITY
FEASIBILITY
SAFETY INTEGRATION
INTUITIVE DESIGN/STYLE
COMFORT IN USEINADVERTANT ACTUA
CTIO
N
OPERAT
IONAL STEREOTYPES
POSTURE
TRAVEL
EFFORTS
SIZE
MAXIMUM REACHMINIMUM REACH
CLEARANCES
EXPECTED LOCATION
S
LOGICAL GROUPING
INTERIOR VISIBILIT
Y
IDENTIFICATION
| |
| | | | | | | |
1
2
3
45 6 78910
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L H
L H L H
L HFORD PROJECT METHODOLOGY CENTER FOR DESIGN RESEARCH :: UNIV. of KANSAS SPRING 2013
Ford Motor Company + Center for Design Research /
DASHBOARD
CONSOLE
WHEEL
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
After extensive research, three distinct areas of the interior
emerged as consistent placement areas. These three realms—the
steering wheel, dashboard and console—became the foundation
for three design teams. Although these areas overlap, this division
of ideation created an opportunity for maximum creativity and
problem solving.
divide & conquer
This is change in our development process was a catalyst for our
conception of the umbrella brand identity. This brand identity
would house three sub-brands: the console, steering wheel and
dashboard concept teams.
This is Paradigm Shift.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
As early as 1906, Ford transmission bands and planetary gears
were used in the manual transmission for the Model T. The first
automatic transmission used by Ford, a three-speed, automatically
shifted transmission for passenger cars, the "Ford-O-Matic," is
introduced in 1950.
One of the most talked about features of the 1950 Ford "E" car (for
Experimental) was the "Teletouch" shifter, which controlled the
automatic transmission selection electronically from push buttons
in the center of the steering wheel hub.
Sixty-three years later, Ford revolutionizes the gearshift…again!
the story
Ford Motor Company + Center for Design Research /
paradigm shift1. A radical change in underlying beliefs or accepted theory.2. Represents the notion of a major change in a certain thought pattern.
noun
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
C O N S O L ET E A M
1A
A P E XC O N S O L E
1B
Ford Motor Company + Center for Design Research /
DEVELOPMENT MILESTONES2 CONCEPTDEVELOPMENT
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
UNIVERSITY OF KANSAS
FLIP SHIFTER CONCEPT
1A
FORD MOTORS | FORD MOTORS | UNIVERSITY OF KANSAS
QUAD PADDLES CONCEPT
A2
FORD MOTORS | UNIVERSITY OF KANSAS
OVERHEAD CONCEPT
A3
Ford Motor Company + Center for Design Research /
CONSOLE MILESTONES
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 1 /Flip Concept (A) evolved from sketch ideation and group
discussion with classmates. Bump Concept (B) evolved
from a late night brainstorming session and a Hand Study.
Ford Motor Company + Center for Design Research /
Flip Concept (A)
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Bump Concept (B)
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 2 /Flip Concept (A) was initially too similar to the current,
bulky gearshift mechanism so a more “flush” concept re-
placed it. Bump Concept (B) transformed into three seper-
ate variations that resembled a joystick-like mechanism, a
directional pad and a horizontal slide.
Ford Motor Company + Center for Design Research /
Flip Concept (A)
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Bump Concept (B)
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 3 /Flip Concept (A) found a consistent formal translation
movement to provide the necessary findability and accessi-
bility. Bump Concept (B) eliminated components of a hori-
zontal slide, and combined the movement of the joystick
concept and directional pad.
Ford Motor Company + Center for Design Research /
Flip Concept (A)
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Bump Concept (B)
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 4 /Flip Concept (A) needed stabilizing so a locking peg system
was designed to add specific location structure. Bump Con-
cept (B) became a functioning prototype and progressed to
a more cohesive movement after an additional hand study
was done.
Ford Motor Company + Center for Design Research /
Flip Concept (A)
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Bump Concept (B)
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
WHEELMILESTONES
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 1 /Initial ideation was based upon re-engineering the wheel
and the ability to move or tilt the wheel to engage gears.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 2 /Upon more research, wheel altering concepts from mile-
stone 1 were rejected and the team returned to additional
sketches from the start. Although still connected to the
wheel in most cases, these concepts did not require altera-
tion to the existing steering wheel mechanism.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 3 /In this milestone, three strong concepts emerged. The
Taggle Shifter and its variations, paddle shifter idea and the
Fly-By design laid the foundation for the final concept.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 4 /Three complete prototypes were developed for user testing,
including the Taggle shifter, quad-paddles and the Fly-By
concept.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
DASHBOARDMILESTONES
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 1 /Initial ideation was narrowed down to four shifter concepts
that included an overhead shifter, style knob, scroll shifter,
and a keyfob device.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 2 /The style knob and the keyfob concepts were eliminated
based on their similarities to existing products and usability
issues. Progress continued with the overhead area shifter
and the scroll shift concept.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 3 /From extensive conceptualizing through cardboard, foam
and 3-D modeling, the overhead shifter evolved into an
overhead paddle and the scroll shifter emerged with
heightened usability.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Milestone 4 /Full-scale 3-D printing and prototyping of both concepts
were created to provide usable models for public testing.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
CONCEPTTESTING
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
The Public Responds /At this point each concept was exposed to the general
public for feedback. A large local store provided a unique,
populated venue for concept and prototype testing. All par-
ticipants were given a pamphlet with clear instructions on
how to rate each mechanism and had representatives from
each team available for questions and further discussion of
their new shifter ideas.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
TESTING RESULTS & REFINEMENTS
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Post-Testing Revisions /Taking the information gathered from the testing event,
each team then further refined their concepts based on the
feedback provided. This allowed for successful concepts to
continue to grow and expand in development.
Ford Motor Company + Center for Design Research /
WHICH DESIGN WAS THE MOST SUCCESSFUL?
25.0%
1A
1B
2A
2B
2C
3A
3B
30%0% 10% 20%votes (%)
conc
epts
6.8%
13.6%
21.6%
7.9%
4.5%
20.4%
FLIP
PADDLE
BUMP
FLY-BY
TAGGLE
OVERHEAD
SCROLL
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
WHICH DESIGN WAS THE LEAST SUCCESSFUL?
3.4%
1A
1B
2A
2B
2C
3A
3B
30%0% 10% 20%votes (%)
conc
epts
13.6%
15.9%
7.9%
7.9%
28.4%
7.9%
PADDLE
FLY-BY
FLIP
BUMP
TAGGLE
OVERHEAD
SCROLL
Ford Motor Company + Center for Design Research /
WHICH DESIGN IS THE MOST FEASIBLE?
17.1%
1A
1B
2A
2B
2C
3A
3B
30%0% 10% 20%votes (%)
conc
epts
10.2%
17.1%
3.4%
9.0%
19.3%
13.6%FLIP
BUMP
OVERHEAD
TAGGLE
SCROLL
PADDLE
FLY-BY
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
48men
17women
WHICH DEMOGRAPHICS PARTICIPATED?
18-24
gender age group
25-34
45-54
55-64
65+
35-44
Ford Motor Company + Center for Design Research /
69.5%
1A
1B
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
30.5%
conc
epts
THE CONSOLETESTING RESULTS:
FLIP
BUMP
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
69.5%
1A
1B
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
30.5%
conc
epts
THE CONSOLETESTING RESULTS:
69.5%
1A
1B
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
30.5%
conc
epts
THE CONSOLETESTING RESULTS:Team Responses /
Great response and overall intuitive understanding, how-
ever needs a more constant structural mechanism.
Good review about simplicity and range of motion, but the
design is too similar to current shifter imagery.
Ford Motor Company + Center for Design Research /
37.3%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
50.8%
conc
epts
THE WHEELTESTING RESULTS:
10.2%
2A
2B
2C
PADDLE
FLY-BY
TAGGLE
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Team Responses /
37.3%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
50.8%
conc
epts
THE WHEELTESTING RESULTS:
10.2%
2A
2B
2C
37.3%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
50.8%
conc
epts
THE WHEELTESTING RESULTS:
10.2%
2A
2B
2C
37.3%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
50.8%
conc
epts
THE WHEELTESTING RESULTS:
10.2%
2A
2B
2C
Fly by was kept because of all the positive feedback that
was given. People were willing to see it in cars.
Paddles were received well because people were familiar
with the ideas, but needed to be refined and less bulking.
Taggle was eliminated because feedback was not as posi-
tive and people thought it was “light” and not “powerful”
enough to switch gears.
Ford Motor Company + Center for Design Research /
32.2%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
66.1%
conc
epts
THE DASHBOARDTESTING RESULTS:
3A
3BOVERHEAD
SCROLL
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
32.2%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
66.1%
conc
epts
THE DASHBOARDTESTING RESULTS:
3A
3B
Team Responses /
Scroll shift makes most sense, but needs work on mecha-
nism. This shall become first priority.
Overhead is too different, opinions were either positive or
very negative. This shall become secondary.
32.2%
60% 70%0% 20%10% 30% 40% 50%approval votes (% of total votes)
66.1%
conc
epts
THE DASHBOARDTESTING RESULTS:
3A
3B
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
C O N S O L ET E A M
1A
* further conceptualization after testing.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
C O N S O L ET E A M
1B
* further conceptualization after testing.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
W H E E LT E A M
1A
* further conceptualization after testing.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
W H E E LT E A M
1B
* further conceptualization after testing.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
D A S H B O A R DT E A M
1A
* further conceptualization after testing.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
D A S H B O A R DT E A M
1B
* further conceptualization after testing.
Ford Motor Company + Center for Design Research /
FINAL PRODUCTPRESENTATION
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
End Products /Each team produced two finalized concept packages that
include 3D models, computer-generated renderings and
working prototypes.
Ford Motor Company + Center for Design Research /
G L I D EC O N S O L E
1A
A RevolutionaryDriving Experience /The Glide Shifter breaks down the car to how it
moves at its essence. It allows the user to always
be able to easily find and interact with their shifter,
while smoothly transitioning from one position to an-
other. The Glide creates a unique form of directional
landmarks recognizable by sight and feel. Allowing
for a more reliable and comfortable shifting experi-
ence, this shifter rewrites how to change the way you
interact with your car.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
A RevolutionaryDriving Experience /
Ford Motor Company + Center for Design Research /
A P E XC O N S O L E
1B
A Pinnacle ofDriving Simplicity /The Apex shifter takes the concepts of the tradi-
tional console shifter and transforms its identity.
The movement style of directional activation creates
a new level of simple understanding. It allows the
driver to focus on driving and effortlessly manipulate
this straight forward device. No guessing or mis-
takes, point blank precision execution in the just the
palm of your hand.
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
A Pinnacle ofDriving Simplicity /
Ford Motor Company + Center for Design Research /
Evolve makes shifting more available, convenient and
elegant. The shift button options unfold as the driver
starts the vehicle and tuck neatly away when turning
it off. The revolving Evolve is the evolution of shifting.
Shifting Evolution +Revolution /
E V O L V EW H E E L
1A
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Shifting Evolution +Revolution /
Ford Motor Company + Center for Design Research /
The driver is in total control of vehicle motion with
the “sxsw.” While the driver keeps their hands safely
on the steering wheel, they can shift as well. The
shifting levers are conveniently located to shift in
close proximity to the steering wheel.
Shift by SteeringWheel /
S X S WW H E E L
1B
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Shift by SteeringWheel /
Ford Motor Company + Center for Design Research /
The scrolling shift concept provides a compact and
instinctive way to switch gears, consolidating all
driving functions in one location in the car. By stay-
ing true to the conventional shifting motion while at
the same time condensing the form to its absolute
minimum, the scrolling shifter provides an easily
understood interaction that can be applied across the
entire ford line.
Minimal Form,Maximum Function /
S C R O L LD A S H B O A R D
1A
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Minimal Form,Maximum Function /
Ford Motor Company + Center for Design Research /
O V E R H E A DD A S H B O A R D
1B
The overhead shift concept reimagines the conven-
tional gear selector in an aviation-inspired form and
function. It provides a fluid and logical movement be-
tween driving positions while at the same time com-
pletely freeing up the center console for other uses.
The overhead concept introduces a completely new
interaction between driver and machine by directly
translating hand motion to driving direction.
Kinetic Correlation& Intuitive Control /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Kinetic Correlation& Intuitive Control /
Ford Motor Company + Center for Design Research /
MARKETING COLLATERAL
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Additional Pieces /Alongside the production of the final gear shift concepts,
additional pieces were created with the purpose of devel-
oping a marketing campaign. This further legitimizes the
project and its surrounding brand while displaying an over-
all knowledge of Ford Motor Company’s brand identity.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
FINDABILITY
ACCESSABILITY
OPERABILITY
FEASIBILITY
SAFETY INTEGRATION
INTUITIVE DESIGN/STYLE
COMFORT IN USEINADVERTANT ACTUA
CTIO
N
OPERAT
IONAL STEREOTYPES
POSTURE
TRAVEL
EFFORTS
SIZE
MAXIMUM REACHMINIMUM REACH
CLEARANCES
EXPECTED LOCATION
S
LOGICAL GROUPING
INTERIOR VISIBILIT
Y
IDENTIFICATION
| |
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2
3
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L H L H
L H
FORD PROJECT METHODOLOGY CENTER FOR DESIGN RESEARCH :: UNIV. of KANSAS SPRING 2013
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Hello! We are a group of KU students who are conducting research on
a new modified gearshift in automatic transmission cars. To do this we need your input.
PLEASE HELP US BY ANSWERING THE FOLLOWING QUESTIONS:
MY AGE IS:
I AM:
Please rank (5 being the highest) the importance to you of:STORAGE ON THE CONSOLE
OPEN SPACE ON THE CONSOLE
GEARSHIFT LOCATION
THE NEED FOR A “SPORT MODE” WITH THE GEARSHIFT
Please rank the following (5 being the highest):HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT & ITS FUNCTION?
HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT MECHANISM?
HOW INTERESTED WOULD YOU BE IN A NEW, SAFE ALTERNATIVE GEARSHIFT PLACEMENT AND MECHANICS?
COMMENTS:
m 18-24
I DRIVE A:
m 25-35 m 36-45 m 46-60 m 60+
m male m female m car m SUVm truck m other
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
Thank you for your time and support.
Hello! We are a group of KU students who are conducting research on
a new modified gearshift in automatic transmission cars. To do this we need your input.
PLEASE HELP US BY ANSWERING THE FOLLOWING QUESTIONS:
MY AGE IS:
I AM:
Please rank (5 being the highest) the importance to you of:STORAGE ON THE CONSOLE
OPEN SPACE ON THE CONSOLE
GEARSHIFT LOCATION
THE NEED FOR A “SPORT MODE” WITH THE GEARSHIFT
Please rank the following (5 being the highest):HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT & ITS FUNCTION?
HOW SATISFIED ARE YOU WITH THE CURRENT GEARSHIFT MECHANISM?
HOW INTERESTED WOULD YOU BE IN A NEW, SAFE ALTERNATIVE GEARSHIFT PLACEMENT AND MECHANICS?
COMMENTS:
m 18-24
I DRIVE A:
m 25-35 m 36-45 m 46-60 m 60+
m male m female m car m SUVm truck m other
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
m 1 m 2 m 3 m 4 m 5
Thank you for your time and support.
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /
Ford Motor Company + Center for Design Research /
P A R A D I G M S H I F T
University of Kansas | School of Architecture, Design & Planning /