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Pacific Interpreters Telephone Interpretation:
All schools and administrative offices of the School District of Philadelphia have FREE access to telephonic interpretation through Pacific Interpreters. When should I use the service?• When no trained interpreter is available.• To ensure privacy and confidentiality.• When you don’t know what language the parent speaks.
Can I use an untrained interpreter?• Avoid using a parent’s family member, friend, minor children,
volunteers or untrained staff, which may result in inaccuracy, breaches of confidentiality, failure to obtain critical information, or liability to the District.
How do I access a telephone interpreter?• Call Pacific Interpreters: 1-866-874-3972. • Provide School District Client ID#507454 • Provide your Access Code. To get the code for your school or
office, call the Translation & Interpretation Center at 215-400-4180 Option 4.
• Provide your name and department, office or school.
• Identify the language needed. If unknown, the agent can usually identify the language by speaking with the parent.
What happens then?• Usually you will be connected
to an interpreter in less than 30 seconds.
• If the parent is with you in person, use the speakerphone.
• If the parent is on the telephone, use the conference feature or ask the agent to arrange a conference call.
School District of PhiladelphiaOffice of Parent, Family, and Community Services
440 North Broad Street, Suite 114Philadelphia, PA 19130
Chinese (Fujianese)
Amharic
Arabic
Azeri
Armenian
Bengali
Bosnian/Croation
Bulgarian
Burmese
Czech
Chinese (Cantonese)
English
Georgian
Hungarian
Hindi
Hebrew
Hausa
Gujarati
German
French
Farsi
Estonian
Ibo
Khmer (Cambodian)
Kinyarwanda
Korean
Kazakh
Indonesian
Kurdish
Latvian
Ukranian
Vietnamese
Urdu
Uzbeck
Yoruba
Thai
Turkish
Telagu
Tigrignia
Twi
Somali
Tagalog
Spanish
Swahili
Tamil
Russian
Sinhalese
Serbian
Shona
Slovak
Polish
Pushto
Portuguese
Panjabi
Romanian
Malay
Mongolian
Chinese (Mandarin)
Marathi
Nepali
Macedonian
Note: Languages indicated in color constitute the major non-English languages in the District.
Call Pacific Interpreters at 1-866-874-3972 and provide School District Client ID# 507454 once language has been identified. To obtain access code please call the Translation & Interpretation Center at 215-400-4180 Option 4
Albanian
Lithuanian
Language Identification ChartPresent this chart to identify language:
我说广东话
我说福建话
我说国语
ខ្ញុំនិយាយភាសាខខមែរ
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