Latest developments

in

Management System

Certification

By:

Parama Iswara Subramaniam

18th June 2013

SACC, Shah Alam

PRESENTATION OUTLINE

• Introduction and scope of management

system certification services

• Our accreditations, recognitions and

international presence

• Elaboration on our new services

MANAGEMENT SYSTEM CERTIFICATION

•SIRIM QAS International is the largest certification body in

the country, in terms of:

• number of certificates issued, and

• range of certification services offered

•SIRIM QAS International has been offering certification to

Management System Standards for more than twenty-five

years

• Certification to ISO 9001 QMS since 1987

• Currently, a wide range of management system

certification services is offered, covering a multitude of

disciplines

ISO 9001:2008 QMS CERTIFICATION SCHEME

• Certification of Quality Management Systems (ISO 9001)

• Offered by SIRIM QAS International since 1987

• More than 3089 certificates issued to date

• Certificates have been issued to organizations in Malaysia,

Singapore, Brunei, Thailand, Myanmar, Vietnam, China,

Korea, Sudan, Australia and Indonesia

• Accredited by STANDARDS MALAYSIA since 1996

• Accredited by UKAS since 1998

ISO 9001:2008 QMS CERTIFICATION SCHEME

• Revision of the ISO 9001:2008 standard has begun.

• New revised standard expected to be published in 2015.

• Process approach will be maintained but changes likely

including:

• No permitted exclusions

• Replacement of “product” by “goods and services”

• Removal of explicit reference to “preventive action”

• All Management System Standards, including the revision

of ISO 9001:2008 will be written with a standardized high-

level structure, identical text, and common terms and core

definitions to facilitate implementation of integrated

management systems

ISO 14001:2004 EMS CERTIFICATION SCHEME

• Certification of Environmental Management Systems

(ISO 14001)

• Offered by SIRIM QAS International since 1996

• More than 643 certificates issued to date

• Accredited by STANDARDS MALAYSIA since 2002

• Accredited by UKAS since 1998

ISO 14001:2004 EMS CERTIFICATION SCHEME

• Revision of ISO 14001:2004 has begun

• Revised standard expected to be published in 2015

• Standard expected to undergo significant changes

• Revision will include the common “high level structure” with

identical text, as with other Management System Standards.

OHSAS 18001 OHSMS CERTIFICATION SCHEME

• Certification of Occupational Health and Safety

Management System based on OHSAS 18001:2007

• Offered by SIRIM QAS International since 1999

• More than 438 certificates issued to date

• Accredited by STANDARDS MALAYSIA since 2005

• Moves initiated recently for the development of an ISO

standard for OHSMS based on OHSAS 18001

MS 1722 OHSMS CERTIFICATION SCHEME

•Certification of Occupational Health and Safety

Management System based on MS 1722:2011

•Offered by SIRIM QAS International since 2005

•Accredited by STANDARDS MALAYSIA since 2006

• OHSAS 18001 is compatible with MS 1722

•MS 1722 and OHSAS 18001 audits are conducted

simultaneously

• 96 MS 1722 certificates have been issued to date

SECTOR BASED QMS CERTIFICATION SCHEMES

Sector-based QMS certification scheme: Automotive sector

Certification to ISO/TS 16949:2009; ISO/TS 16949:2009 is based on ISO 9001:2008; Required by major US and European automotive manufacturers; now, also required by PROTON & PERODUA;

SIRIM QAS Intl. approved to operate scheme by the IATF, the operator of the global ISO/TS 16949 scheme; ~100 ISO/TS 16949 certificates have been issued to organizations in Malaysia, China, India and Indonesia

SECTOR BASED QMS CERTIFICATION SCHEMES

Sector-based QMS certification scheme: Medical devices sector – ISO 13485 Certification to ISO 13485:2003 – certification required

by many national and regional regulations for medical devices including the newly introduced Malaysian Medical Device Act 2012 ISO 13485:2003 is based mainly on ISO 9001:2000. Excludes requirements relating to customer satisfaction but contains additional requirements to ensure safety and reliability of medical devices. Sector-scheme accredited by UKAS.

SECTOR -BASED QMS CERTIFICATION SCHEMES

Sector-based QMS certification scheme: Islamic perspective – MS 1900 Certification to MS 1900 – a unique standard for the

application of ISO 9001 based on Islamic principles; Intended for organizations who wish to demonstrate that in addition to meeting ISO 9001 requirements, their practices are Shariah compliant; To date, 22 organizations from various sectors have been certified, with others in the pipeline

CERTIFICATION IN THE FOOD SECTOR: HACCP CERTIFICATION SCHEME

SIRIM has been offering the Hazard Analysis and Critical

Control Point (HACCP) Certification based on MS 1480

since 2003;

MS 1480 is based on FAO / WHO’s Codex Alimentarius

Commission guidelines on HACCP;

Collaboration with Ministry of Health Malaysia allows

SIRIM QAS International to carry out HACCP audits on

behalf of MOH;

Organizations can obtain SIRIM QAS International’s and

MOH’s HACCP certificates based on a single audit;

More than 85 HACCP certificates have been issued to

date.

CERTIFICATION IN THE FOOD SECTOR: ISO 22000 FSMS CERTIFICATION SCHEME

SIRIM QAS International has been offering certification to ISO

22000:2005 since 2006;

ISO 22000 specifies requirements for a food safety management

system;

Applicable where an organization needs to demonstrate its ability

to control food safety hazards in order to provide consistently safe

end products;

ISO 22000 makes it easier for organizations to implement the

Codex HACCP system in a harmonized way;

It is possible for an organization to obtain certification to ISO 22000

and HACCP based on a single audit;

More than 42 ISO 22000 certificates issued.

CERTIFICATION IN THE FOOD SECTOR: GMP CERTIFICATION

SIRIM QAS International also offers Good

Manufacturing Practice (GMP) certification for the

food sector;

The GMP Scheme is based on MS 1514, which is the

same standard used for evaluating prerequisites as

part of the HACCP certification process ;

Applicable to organizations which are:

required by their customers to be GMP certified, or

not ready for full compliance with HACCP

requirements

CERTIFICATION IN THE FORESTRY SECTOR: FOREST MANAGEMENT CERTIFICATION &

CHAIN OF CUSTODY CERTIFIATION

SIRIM QAS International is a notified certification body

under the Malaysian Timber Certification Scheme

(MTCS) operated by the Malaysian Timber Certification

Council (MTCC).

MTCS is a PEFC recognized certification scheme

Forest Management Certification is based on

Malaysian Criteria and Indicators for Forest

Management Certification [Natural Forest]

CERTIFICATION IN THE FORESTRY SECTOR: FOREST MANAGEMENT &CHAIN OF CUSTODY

CERTIFICATION

Chain of custody certification for forest products is

based on PEFC ST 2002:2010 “Chain of Custody of

Forest Based Products – Requirements”

Both these schemes are accredited by STANDARDS

MALAYSIA

Certification under these schemes demonstrate that

the certified forest is sustainably managed and the

certified forest-based product is traceable to raw

material emanating from certified forests.

ISO 27001:2005 ISMS CERTIFICATION SCHEME

SIRIM QAS International’s Information Security

Management System Certification Scheme - offered

since 2003

ISMS Certification Scheme accredited by UKAS in

2006 and by STANDARDS MALAYSIA in 2011.

First CB in South East Asia to be accredited for this

scheme

Applicable to organizations which are required to

demonstrate that they have a system to ensure the

confidentiality, integrity and availability of information

ISO 27001:2005 ISMS CERTIFICATION SCHEME

100 organizations certified to date – from wide range of

sectors – government, manufacturing,

telecommunications, airport services, software

developers etc.;

Malaysian Cabinet decision on 24 Feb 2010 - Critical

National Information Infrastructure (CNII) to implement

and obtain certification from local CBs accredited by

STANDARDS MALAYSIA.

National Cyber Security Policy: CNIIs to implement

measures to ensure delivery of critical services not disrupted

by problems to information assets and systems needed to

manage, control or deliver such services.

ISO/IEC 20000-1:2011 IT SERVICE MANAGEMENT CERTIFICATION SCHEME

Based on ISO 20000-1:2011 “IT Service Management System”

ISO/IEC 20000-1 enables an organisation to enhance the quality

of its IT services to customers as customers continue to seek

increasingly advanced IT support and facilities to meet their own

business needs.

Conformity to ISO/IEC 20000 can be used to:

demonstrate the ability to provide IT services that

consistently meet customer requirements;

ensure a consistent approach by all service providers in a

supply chain;

benchmark an organization’s IT service management.

• Consumer groups and environmental, ecological and social

NGOs have been calling for the boycott of the use of palm oil

claiming that the cultivation of oil palm and production of palm oil is

not sustainable.

• RSPO is a multi-stakeholder group which developed :

• RSPO Principles and Criteria that defines sustainable palm

oil production, and

• RSPO Supply Chain Standard for downstream users of

certified sustainable palm oil or its derivatives.

Roundtable on Sustainable Palm Oil (RSPO):

• P&C Certification Scheme

• Supply Chain Certification Scheme

•The organization (RSPO) also manages the certification schemes

and approves CBs to provide these certification services.

• SIRIM QAS International was approved by the RSPO Executive

Board in March 2008 to provide this service.

• All leading palm oil producers – Felda, Sime Darby, IOI,

Wilmar Group – have obtained certification for some or all of their

production units and related supply bases.

• Many organizations in the supply chain have implemented the

RSPO Supply Chain Standard and obtained certification.

Roundtable on Sustainable Palm Oil (RSPO):

• P&C Certification Scheme and

• Supply Chain Certification Scheme

• Market oriented mechanism under the Kyoto Protocol aimed at a promoting sustainable development and reducing GHG emissions

• SIRIM QAS International accredited in March 2009 as

Designated Operational Entity (DOE) - authorized to

undertake the validation and verification of CDM projects

•`SIRIM QAS International has provided validation and

verification services to CDM projects in Malaysia, Indonesia,

Thailand, Singapore, India, China, Vietnam, Cambodia,

Laos and the Philippines.

United Nations Framework Convention for Climate Change (UNFCCC) Clean Development Mechanism (CDM) Scheme

Accredited to undertake validation and verification work under the

following 8 sector scopes:

#1 - Energy Industries (renewable / non-renewable sources)

#2 - Energy distribution

#3 - Energy demand

#4 - Manufacturing Industries

#5 – Waste handling and disposal

#7 – Transport

#10 – Fugitive Emissions from Fuels

#15 - Agriculture

United Nations Framework Convention for Climate Change (UNFCCC) Clean Development Mechanism (CDM) Scheme

MANAGEMENT SYSTEM CERTIFICATION SERVICES - offered on behalf of other organizations

On behalf of :

Scientific Certification Systems (SCS) of the USA

• FSC accredited Forest Management and Chain of Custody (CoC)

Certification

On behalf of :

International Certification Network, IQNet

• SA 8000 -Social Accountability

• Business Social Compliance Initiative (BSCI)

• BS 25999-2 Business Continuity Management

MANAGEMENT SYSTEM CERTIFICATION SERVICES

SIRIM QAS INTERNATIONAL’S CERTIFICATION SERVICES

COMPLY WITH INTERNATIONALLY RECOGNIZED

STANDARDS

Testimony of this is the accreditations and recognitions

by:

• Department of Standards Malaysia (STANDARDS MALAYSIA)

• United Kingdom Accreditation Service (UKAS)

• International Automotive Task Force (IATF)

• RSPO Executive Board

• UNFCCC Executive Board

• APM Group

STANDARDS MALAYSIA

1. Quality Management System Certification [ISO 9001]

2. Environmental Management System Certification [ISO 14001]

3. Occupational Health and Safety Management System

Certification [OHSAS 18001, MS 1722]

4. Information Security Management System Certification

[ISO/IEC 27001]

OUR ACCREDITATIONS / RECOGNITIONS

STANDARDS MALAYSIA

5. HACCP Food Safety Certification [MS 1480]

6. Food Safety Management System Certification [ISO 22000]

7. Forest Management Certification

8. Chain-of-custody Certification

OUR ACCREDITATIONS / RECOGNITIONS

UNITED KINGDOM ACCREDITATION SERVICE (UKAS)

1. Quality Management System Certification [ISO 9001]

2. Quality Management System Certification for Medical Devices

[ISO 13485]

3. Environmental Management System Certification [ISO 14001]

4. Information Security Management System Certification

[ISO/IEC 27001]

OUR ACCREDITATIONS / RECOGNITIONS

INTERNATIONAL AUTOMOTIVE TASK FORCE (IATF) • Quality Management System Certification for the

automotive sector [ISO/TS 16949]

RSPO EXECUTIVE BOARD • RSPO Certification Scheme [RSPO P&C Certification &

RSPO Supply Chain Certification]

UNFCCC EXECUTIVE BOARD • Clean Development Mechanism (CDM) Validation,

Verification & Certification Scheme

APM Group • IT Service Management System Certification

OUR ACCREDITATIONS / RECOGNITIONS

STANDARDS MALAYSIA

ACCREDITATION MARKS

• Forest Management • Chain-of-custody

• ISO 9001

• ISO 14001

• OHSAS 18001/MS 1722

• ISO/IEC 27001

• HACCP

• ISO 22000

THE UNITED KINGDOM ACCREDITATION SERVICE

• ISO 9001 • ISO 13485

ACCREDITATION MARKS

• ISO 14001 • ISO/IEC 27001

074

CERTIFICATION MARKS

FOR MANAGEMENT SYSTEMS

CERTIFICATION MARKS FOR

MANAGEMENT SYSTEMS

SIRIM

CERTIFIED TO ISO/TS

16949:2009

REGISTRATION No: XXXXX

CERTIFIED TO ISO

27001:2006

REGISTRATION No: XXXXX

ISMS

OUR PRESENCE

INTERNATIONALLY

• SIRIM QAS International has certified the management

systems of organizations in China, South Korea, India,

Australia, Singapore, Thailand, Vietnam, Indonesia,

Myanmar, Brunei, Sudan and Iran.

• SIRIM QAS International has provided CDM and related GHG

Project Validation and Verification services in Indonesia,

Thailand, Philippines, Cambodia, Vietnam, Laos,

Singapore, India and China.

• Our associate company in Bangalore, India -Sunrise Quality

Certification Pvt. Ltd.. - markets and provides auditing

services for CDM and related GHG Project Validation and

Verification services mainly in India.

OUR INTERNATIONAL PRESENCE

SIRIM QAS International is a partner of the International

Certification Network – IQNet.

IQNet is a network of reputable national certification bodies

with 34 partner organizations spanning the globe.

Through IQNet’s 34 partners with over 200 subsidiaries all

over the world, SIRIM QAS International is be able to make its

services available globally.

It signals another significant recognition of SIRIM QAS

International as a global player in the certification business.

IQNet’s TAGLINE : “LOCAL EXPERTISE, GLOBAL RECOGNITION”

IQNet market recognition

• Registered IQNet Logo

• IQNet Certificate

• IQNet Certification Mark

• Our IQNet partnership effectively facilitates the

provision of our certification services in any corner of

the globe

• We can use the services of our 34 partners for audits in

any part of the world where they are represented

• Organizations whose management systems are

certified by SIRIM QAS International are issued with a

corresponding IQNet certificate, a certificate which is

widely recognized in many parts of the world, at no

additional cost !

OUR INTERNATIONAL PRESENCE

OUR NEW SERVICES

OUR NEW SERVICES

i. ISO 22301 Business Continuity Management

Certification Scheme

ii. ISO 50001 Energy Management System

Certification Scheme

iii. ISO 28000 Supply Chain Security Management

System Certification Scheme

iv. Third-party assessment of Corporate Social

Responsibility (CSR) Reports / Sustainability

Reports

v. National Mark of the Malaysian Brand

Certification Scheme

vi. 1-InnoCERT Programme

ISO 22301 - Business Continuity Management

Business Continuity Management (BCM) is a holistic

management process:

that identifies potential threats to an organisation

and the impacts to business operations that those

threats, if realized, might cause, and,

which provides a framework for building

organisational resilience with the capability for an

effective response that safeguards the interests of

its:

key stakeholders,

reputation,

brand

value-creating activities

• Business Continuity Management system based on

ISO 22301:2012 “Societal security – Business

Continuity management Systems – Requirements”

• Business continuity management involves managing

the recovery or continuation of business activities

in the event of a business disruption.

• ISO 22301 is particularly relevant for organizations

which operate in high risk environments such as

finance, telecommunications, transport and the

public sector, where the ability to continue operating

is paramount for the organization itself and its

customers and stakeholders.

ISO 22301 - Business Continuity Management

1. Undertake business impact analysis to understand

how your business may be affected by disruption

and how this changes over time.

2. Carry out risk assessment to understand the risks

to the business in a structured way

3. Development of business continuity strategy

4. Development of Business Continuity Plan. And

Pocedures

5. Exercise and tests – important to enure that your

plans are workable

ISO 22301 - Business Continuity Management –

The Process Approach

• SIRIM QAS has been offering BCM auditing and

certification based on BS 25999-2 on behalf of

IQNet since early 2012

• With the publication of ISO 22301, the IQNet

scheme is currently in transition, with all

organizations expected to comply with the new

standard within a two-year period

• SIRIM QAS will continue to offer the IQNet scheme

in addition to our own scheme which we have

launched today.

ISO 22301 - Business Continuity Management

• Based on ISO 50001:2011, published in June 2011

• Intended to enable an organization to achieve continual

improvement of :

• energy performance,

• energy efficiency, and

• energy conservation

• An energy management system assists a organization

to :

• develop a baseline of energy use and

• actively manage energy use and costs, whilst

• reducing emissions without negative effect on

operations, etc.

ISO 50001 - Energy Management System (EnMS)

Plan

Do

Check

Act

ISO 50001 - Energy Management Systems (EnMS)

ISO 50001 - Energy Management Systems (EnMS)

Effective implementation of EnMS will lead to more efficient

use of energy resources with the following benefits:

- Reduction in energy consumption

- Reduction of Greenhouse gas (GHG) emissions

- Reduction in environmental impacts

- Reduction in operation costs (cost saving)

- Enhance competitiveness

- Meeting legal requirements

- Conservation of natural resources.

ISO 50001 - Energy Management Systems (EnMS)

ISO 28000 - Supply Chain Security Management System

• ISO 28000: 2007 - Specification for security

management systems for the supply chain.

• Provides framework for a security management system

which is aimed at improving the overall security in

supply chains.

• Supply risks such as threats from terrorism, fraud and

piracy have serious implications to businesses.

• Management of risks and assurance of security by:

• identifying potential threats,

• assessing risks, and

• implementing measures to prevent any risks and

threats from adversely affecting the success of their

business.

ISO 28000 - Supply Chain Security Management

System

ISO 28000 - Supply Chain Security Management

System

Benefits of ISO 28000 implementation and certification :

• Demonstrates systematic supply chain security

management.

• Develops business cooperation along supply chain.

• Shortens customs clearance time and reduces secondary

inspection.

• Facilitates compliance with other official trade and supply

chain processes, including the

• European Union’s Authorized Economic Operator (AEO)

• US Customs and Border Patrol (CBP)’s Customs Trade

Partnership Against Terrorism (C-TPAT).

Third Party Verification of Sustainability

Reports

• Sustainability Reporting is the practice of measuring, disclosing,

and being accountable to internal and external stakeholders for

organizational performance towards the goal of sustainable

development.

• Sometimes referred to ac CSR Reports, these report are used by

organizations to report on the economic, environmental and social

impacts of their activites.

• Third party verification is to confirm that the information contained in

the report is accurate and that it is in accordance with the widely

accepted Global Reporting Initiative (GRI) Reporting

Framework

• SIRIM QAS International has provided such services to

organizations such as TM, IWK, MRCB, Media Prima among

others.

• Certification scheme was developed jointly by SIRIM QAS

International and SME Corp. and is operated by SIRIM QAS

International

• The aim of the programme is to develop local brands into

brands which are recognized internationally.

• The government is committed to promoting the “MALAYSIAN

BRAND” Mark as one which depicts “quality, excellence and

distinction” both locally and internationally and in the process,

enhance recognition and acceptance of products/brands

bearing the mark.

National Mark of the Malaysian Brand Certification Scheme

Brand

Management

&

Marketing

Operation

Management

Social

Responsibility

Quality &

Standards

of

Products/

Services

Financial

capability

Management

Best Practices

Management

Commitment

& Capability

Malaysian Brand

Certification Mark

National Mark of the Malaysian Brand Certification Scheme

ASSESSMENT CRITERIA:

ISSUANCE OF CERTIFICATE

Certificate will be issued upon satisfactory completion of a 2-

stage audit process.

Certificate is valid for two years from the date of approval.

64 organizations and their associated brands have been

certified to date

National Mark of the Malaysian Brand Certification Scheme

THE NATIONAL MARK OF THE

MALAYSIAN BRAND

BRANDS AWARDED WITH THE NATIONAL MARK

BRAND CERTIFICATE

1-InnoCERT Certification Scheme

• Innovation Certification for Enterprise Rating and

Transformation (1-InnoCERT);

• Operated by SIRIM QAS International on behalf of SME

Corp.;

• Companies will be guided through coaching and business

advisory in order to comply with the innovation standard;

• Certification programme used to:

– recognise and certify innovative enterprises & SMEs and

– to encourage entrepreneurs to venture into high technology

and innovation-driven industries.

Green Lane Policy for 1-InnoCERT recepients

Financing Facility

Tax Incentive

Government Procurement

MKD Companies Procurement

SME Innovation Award

• SME Innovation Award is the premier award to

acknowledge and recognize the most innovative SME

• Open to SMEs awarded the 1-InnoCERT

• The Most Innovative SME from each of six competing

categories is entitled to RM 200,000 cash prize and the

Top Most Innovative SME is entitled to the RM 1 million

cash prize.

2013 SME INNOVATION AWARD CATEGORIES

MANUFACTURING

SERVICES

&

CONSTRUCTION

ICT &

ELECTRICAL & ELECTRONICS

ENGINEERING & INDUSTRIAL

DESIGN

BIOTECHNOLOGY

&

AGRO TECHNOLOGY

GREEN TECHNOLOGY

Why SIRIM QAS International ?

• We offer the widest range of services – effectively a one stop

centre for your certification, inspection and testing needs

• We have the largest pool of auditors, all competent in their

respective disciplines and qualified to perform audits in

accordance with international standards / requirements

• Our value proposition is – “We provide value added

certification, inspection and testing services”.

• What does this means in real terms?

– A certificate that is recognized and accepted internationally;

– Audit findings which help organizations improve their products /services

• Our certificates are accepted internationally – testimony of this

is the thousands of organizations who have used our services

and have had the certificates accepted around the world

Our Client Base – a who’s who of leading Malaysian

corporations and MNCs operating in Malaysia

Thank You

www.sirim-qas.com.my

SIRIM QAS International Sdn Bhd

Block 8, Persiaran Dato' Menteri

P.O. Box 7035, Section 2,

40911 Shah Alam, MALAYSIA

Tel: 603-55446400, Fax : 603-55446810