Laxmi Ratan Mittal Biography

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    PART I

    LESSON NO. 1

    ENTREPRENEUR AND ENTREPRENEURSHIP

    WHO IS AN ENTREPRENEUR

    An economic agent.

    Economic development of a nation depends upon entrepreneurs.

    Has knowledge, skills, initiative, drive and spirit of innovation.

    Achieving goals. Seizes opportunities for economic benefits to oneself and to the society.

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    THE CONCEPT OF ENTREPRENEUR

    The word "Entrepreneur" is derived from the French verb

    ENTREPREDRE. It means to undertake.

    According to Joseph Schumepeter, "An entrepreneur in an advanced

    economy is an individual who introduces something new in the economy

    a method of production not yet tested by experience in the branch of

    manufacture concerned, a product with which consumers are not yetfamiliar, a new source of raw material or of new markets and the like".

    The functions of an entrepreneur according to Schumepeter: - 1.

    Introduction of a new product, 2. Introduction of methods of production,

    3. Developing new markets and finding fresh source of raw materials,

    and 4. Making changes.

    According to Cantillon "An entrepreneur is the agent who buys factors of

    production at certain prices in order to combine them into a product with

    a view to selling it at uncertain prices in future".

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    To conclude an entrepreneur is the person, who bears risk, unites various

    factors of production, to exploit the perceived opportunities in order to

    evoke demand, create wealth and employment.

    CHARACTERISTICS OF AN ENTREPRENEUR

    Action oriented.

    Highly motivated individuals who takes risks to achieve goals.Unwavering determination and commitment.

    Creative and result oriented. They work hard in return for personal and

    financial rewards.

    Accept responsibilities with enthusiasm and endurance.

    Have self confidence, they are dedicated, setting self determined goals.

    Thinkers and doers, planners and workers.

    Depends on the intelligence, imagination and strength of purpose of the

    individual,

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    QUALITIES OFAN ENTREPRENEUR

    Essential qualities of entrepreneurs are as follows:

    Success and AchievementyRisk Bearer

    yOpportunity Explorer

    yPerseverance

    yFacing Uncertainity

    yFeedbackyIndependence

    yFlexibility

    yPlanner.

    ySelf Confidence

    yMotivator.

    yStress Taker

    Above discussed qualities determines entrepreneurs are born not made.

    In other words business family background, knowledge and skills,

    education and experience is essential for a successful entrepreneur.

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    DISTINCTION BETWEEN AN ENTREPRENEUR AND A MANAGER

    A manager executes the plans of the

    entrepreneur.Thus a manager

    translates the ideas into practice.

    As an innovation he is called as

    change agent who introduces goods

    and services to meet changing needs

    of the customer

    5. Innovation

    A manager receives Salary as

    reward for service rendered which isfixed and regular can never be

    negative

    Entrepreneur for his risk bearing

    role he receives profits. It is notonly uncertain and irregular but can

    at times be negative.

    4.R

    ewards

    A manger being a servant does not

    bear any risk involved in the

    enterprise

    An Entrepreneur bears all risks

    and uncertainty involved in the

    enterprise.

    3.Risk

    A manger is the servant in the

    enterprise.

    Entrepreneur bears all risks and

    uncertainty involved in the

    enterprise.

    2.Status

    But the main aim of a manager

    is to render his service in an

    enterprise already set up by

    someone.

    An entrepreneur starts a

    venture by setting up a new

    enterprise for his personal

    gratification

    1.Goal Management

    A ManagerEntrepreneurPoint or Distinction

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    10. Public bureaucracy

    9. Customer relation8. Management

    7. Marketing

    6. Parallel opportunities

    5. New product5. Co-ordination with outside

    agencies

    5. Innovation4. Engineering4.

    Tackling labour problem4. Management

    3. Acquiring and assembly of the

    factory

    3. Maintaining cordial employer

    and employee relation

    3.Decision making

    2. Dealing with public bureaucracy2. Expansion of the enterprise2. Organisation

    1. Management of share resource1. Diversification of Production1. Planning

    Function important for

    developing countries

    Other FunctionPrimary function

    FUNCTION OF ENTREPRENEUR

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    Planning process involves the following steps:

    Scanning of the best suitable idea.

    Selection of product line.

    Determination of type of business organisation (Individual or

    partnership)

    Estimation of the capital needed.

    Selection of capital resources.Selection of location

    Studying the government, rules, regulation and policies.

    Selecting the way to fulfill the govt. formalities.

    Study of availability of labour force.

    Study of market and market strategy to be adopted.

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    ORGANISATION:

    Co-ordinates assembles and supervises land, labour and capital during the

    promotion stage and at the performance stage, for optimum utilisation of the

    resources. Efficient expansion and growth of the enterprise largely dependson the efficiency of the organisational network employed and monitored by

    the entrepreneur.

    DECISION MAKING Aruther H. Cole has described the entrepreneur as a

    decision maker. As a decision maker he takes various decisions regarding

    following matters:

    Determination of the business objectives of the enterprise.

    Decision regarding procurement of machine, material, men, money and

    market.

    Decision regarding requisition of efficient technology and new equipments.Decision regarding development of a market for the product.

    Maintenance of good relations with public authorities and with society at

    large.

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    MANAGEMENT: The management with reference to entrepreneur

    stands for not only the working of the venture but also managing of the

    day-to-day problems. It includes future expansion and policies in the

    long run. Direction of men, machine, material, money, organising of

    land, labour and capital for the enterprise.

    INNOVATION: Implies "doing of new things or doing of things that are

    already being done in a new way". Schumepeter considered economicdevelopment as a desire dynamic change brought by entrepreneur by

    instituting new combinations of production. According to him innovation

    may occur in any one of the following five forms.

    yLaunching of new product in the marketyIntroduction of new technology in the production

    yCreation of new market

    yDiscovery of new and better source of raw-material

    y

    Creation of monopoly or breaking up monopoly.

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    RISK BEARING: An entrepreneur undertakes the responsibility for loss

    that may arise due to unforeseen contingencies in future. He guarantees

    interest to creditors, wages to labour and rent to the landlord and risk canbe insured.

    UNCERTAINITY BEARING: Risk which cannot be insured against

    and it is incalculable. Entrepreneur bears uncertainity refers to the

    uncertain trends of market, trade credits etc. which by its nature cannotbe insured, nor capitalised nor salaried too.

    Besides the above functions, the entrepreneur has to perform many other

    activities at the later stage

    y Diversification of production

    y Expansion of the enterprise

    y Maintaining cordial employer/employee relations

    y Tackling of labour problems

    y Co-ordination with outside agencies

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    The functions of an entrepreneur with reference to the underdeveloped

    countries include wide range of activities has been provided by Kilby.

    y Management of scarce resources.

    y Dealing with public bureaucracy (concessions licenses, taxes)

    y Acquiring and overseeing assembly of the factory.

    y

    Industrial designing and engineering.y Marketing of product and responding to competitions.

    y Perception of market opportunities (novel or imitative).

    y Financial and production management.

    y Management of customers and supplier relations.

    y Management of scarce resources.y Innovation or creation of new product or service.

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    TYPES OF ENTREPRENEUR

    Following are the classification of entrepreneurs on the basis of common

    characteristics.Entrepreneur

    4. Drone

    3. Cognitive3. Fabian

    2. Large Scale2. Public2. Rational2. Imitative

    1. Small Scale1. Private1. Empirical1. Aggressive /

    innovative

    D. On the basis

    of Scale ofenterprise

    C. On the basis

    of ownership

    B. Arthur

    H. ColeClassification

    A. Clarence

    Danhof.Classification

    IVIIIIII

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    CONCEPT OF ENTREPRENEURSHIP

    The term 'entrepreneurship' is often used synonymously with the term

    'Entrepreneur' though, they are two sides of the same coin, conceptually

    they are different.

    Entrepreneurship, as the indivisible process flourishes, when the

    interlinked dimensions of individual psychological entrepreneurship,entrepreneur traits, social encouragement, business opportunities,

    Government policies, availability of plenty of resources and

    opportunities converge towards the common good, development of the

    society and economy.

    Entrepreneurship is the process of identifying opportunities in the market

    place, arranging the resources required to pursue these opportunities and

    investing the resources to exploit the opportunities for long term

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    gains. It involves creating wealth by bringing together resources in new

    ways to start and operate an enterprise.

    According to Cole "Entrepreneurship is the purposeful activity of an

    individual or a group of associated individuals undertaken to initiate,

    maintain and aggrandise profit by production or distribution of economic

    goods and services".

    According to Higgins "Entrepreneurship is meant to be the function of

    foreseeing investment and production opportunities, organising an

    enterprise to undertake a new production process, raising capital, hiring

    labour, arranging the supply of raw materials, finding site, introducing a

    new technique, discovering new resources or raw materials an selectingtop managers for day to day operations of the enterprise.

    The above definitions highlights risk bearing, innovating and resource

    organising aspects and an individual or group of people achieve goalthrough production or distribution of products or services.

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    To conclude entrepreneurship is set of activities performed by an entrepreneur.

    Thus, entrepreneur precedes entrepreneurship.

    The relationship between entrepreneur and entrepreneurship is given in the

    following table.

    ENTREPRENEUR ENTREPRENEURSHIP

    Person Process

    Visualiser Vision

    Organiser Organisation

    Decision maker Decision making

    Innovator Innovation

    Risk bearer Risk bearing

    Motivator Motivation

    Creator Creation

    Leader Leadership

    Manager Management

    Initiator Initiation

    Planner Planning

    Technician Technology

    Communicator Communicator

    Administrator Administration

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    NATURE AND CHARACTERISTICS OF ENTREPRENEURSHIP

    Above study of entrepreneurship has shown that the process of

    entrepreneurship is indeed complex and also when we say entrepreneuris what an entrepreneur does experts have enlisted the characteristics of

    entrepreneurship.

    y Ability to create enterprise

    y Organising functiony Innovation

    y Risk bearing capacity

    y Managerial and leadership-functions

    y Gap filling

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    Managerial andleadership activity

    Organising factors

    of production

    Entrepreneurship

    character

    Ability to create

    enterprise

    Risk bearingcapacity

    Innovative

    ideas

    Gap filling

    function

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    SCOPE OF ENTREPRENEURSHIP

    Entrepreneurship and the economic development compliment each other.

    An economic system of country determines the nature and scope of

    entrepreneurship. Entrepreneurship can bring about drastic changes in

    the very structure of the economy.

    Entrepreneurship works in different ways in different economic systemssuch as capitalism, socialism and mixed economy.

    CAPITALISM A capitalist economy represents free enterprise, means

    freedom to save and invest, free competition, consumer sovereignty and

    very less interference from the government.

    Price of the product will be determined on the basis of the force ofdemand and supply with reference to cost of production. The

    entrepreneur controls all the activities with reference to the process of

    production and distribution. Entrepreneurs play vital and prominent role

    in the enterprise because, he controls domestic market by assuming the

    role of a competitor .

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    SOCIALISM Private entrepreneurship is absent in a socialist economic

    system. Economic and financial experts play important role in the

    development of entrepreneurship in the system. Such entrepreneurship

    mainly to serve the society not to mint money or to make profit only.

    CENTRAL AUTHORITY in the socialism economy is appointed by

    the Governmental to make policies, frame plans and procedures for the

    proper and efficient mobilisation of resources, and mobilisation andallocation of resources into those industries of national prominence. In

    this system of economy private entrepreneur has neither a role or

    responsibility.

    MIXED ECONOMYT

    he mixed economy is characterised byco-existence of both the private and public sectors in, the same line of

    production. Consumer goods are left to the private enterprises.

    Government undertakes the production of capital goods.

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    In a mixed economy, restrictions are placed by the Government to

    eliminate the problems of monopoly capitalism. Government under

    this type of economy curbs the growth of monopolies and encourage

    competition.

    Mixed economy has built in stabilisers which solve the problems of

    production, pricing and distribution in a better manner, apart from

    satisfying and helping in the various enterprise goals, mixed economyalso helps in reducing of inequality of incomes among people, fixation

    of minimum wages etc. in an efficient and effective way.

    Thus entrepreneurship plays a great and vital role in all major

    economic systems. Its importance stands beyond challenges andmaking of huge profit in every economic system.

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    Scope of

    entrepreneurship

    EnterpriseCapitalismSocialism

    Mixed Economy

    Fig: Scope of Entrepreneurship

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    FACTORS AFFECTING ENTREPRENEURIAL GROWTH

    Following are the factors of environment affecting entrepreneurial

    growth. These conditions are grouped under two categories.

    Economic conditions

    Non economic conditions

    ECONOMIC CONDITIONS

    Economic conditions includes the capital, labour, raw material and

    market.

    Capital

    Labour Raw material

    Market

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    NON-ECONOMIC CONDITIONS

    Socio-cultural norms and values Degree of approval or disapproval of entrepreneurial behavior.

    Family background, standard of education, technical knowledge

    and in formation.

    Financial stability, caste and religious affiliation.

    Psychological conditions are as follows.

    David McClelland's 'Theory of need achievement According to him

    a constellation of personality characteristics, and high need

    achievement is the major determinant of entrepreneurship.

    Individual works in the society but remains different.

    Impact of achievement motivation and training programmes

    influence development of entrepreneurship.

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    LESSON NO. 2

    ENTREPRENEURSHIP MOTIVATION AND ENTREPRENEURSHIP

    DEVELOPMENT PROGRAMME

    INTRODUCTION TO MOTIVATION

    Human behaviour is governed by needs and desires.

    Entrepreneurs feel motivated when their needs and expectation are

    satisfied as a result of working for the enterprise.

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    DEFINITION OF MOTIVATION

    According to Robert Dubin "something that moves the person to action

    and continues him in the course of action already initiated.

    According to Dalton E McClalland "motivation refers to the way in

    which urges, drives, desires, striving, aspirations or needs direct control

    or explain the behaviour of human being"

    MOTIVATIONAL PROCESS

    Motivation is the result of an interaction between human needs and

    incentives., A person feels motivated when available incentives lead tothe satisfaction of his motives or needs. Various steps in the process of

    motivation are described below.

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    Motive

    GoalBehaviour

    Fig: Motivational Process

    Awareness of need is the first step in the motivational process.

    Motives are directed towards the realisation of certain goals, which

    in turn determine human behaviour. This behaviour leads to goaldirected behaviour. In, order to satisfy and achieve goal. Individual

    looks for a suitable action. He develops certain goals and makes an

    effort to achieve them.

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    MOTIVATION THEORIES

    Motivation explains about human nature and human need. Maslow's

    needs of hierarchy and McClelland acquired needs theory are

    prominent theories among these theories which has relevance to

    entrepreneurship.

    MASLOW'S NEED OF HIERARCHY THEORY

    yPsychological needs

    ySafety and security needs

    ySocial needs

    yEsteem needs

    Self Actualisation

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    McCLELLAND'S ACQUIRED NEED THEORY (OR

    ACHIEVEMENT MOTIVATION THEORY)

    As a result of ones life experience a person experiences three types

    of needs.

    y Need for affiliation

    y Need for powery Need for achievement

    MOTIVATING FACTORS

    Following are the factors motivate an entrepreneur. They are of twotypes

    y Internal

    y External

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    INTERNAL FACTORS

    y Desire to do something new

    y Educational qualificationy Technical background

    y No. of years of experience

    y Occupational background

    EXTERNAL FACTORS

    y Government support and assistance

    y Availability of factors of production

    y Encouragement from already established business housey Promising demand for the product

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    ENTREPRENEURSHIP DEVELOPMENT PROGRAMME

    ENTREPRENEURSHIP DEVELOPMENT: INDIA'S

    EXPERIENCE

    Based on the belief that potential entrepreneurs can be identified and

    trained, the entrepreneurship development programme (EDP) has been

    designed to promote small enterprises by tapping this latent talent. The

    programmes uniqueness lies in its integrated approach, which providesinstructions and counseling from selection through the actual operation

    of enterprises.

    In India in the 1960's a great deal of discussion centered up on whether

    growth could resolve income and regional disparities and whether thefruits of development were being concentrated in a few areas and classes.

    India's development strategy was altered in 1969, to give particular

    emphasis to industrial promotion in relatively backward states and

    districts. It was soon clear, however, that fiscal and financial incentives

    by themselves would be insufficient.

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    Technical assistance will also be required if non-traditional sources of

    entrepreneurial talent were to be tapped. It was in response to this need

    that Gujarat's financial institutions evolved a practical, result-oriented

    programme to develop such entrepreneurs.

    EDP was initiated in 1970 under a sponsorship of a state financial cum

    promotional institution, the Gujarat industrial and investment

    corporation.T

    he programme was run by GHC, and its basic elementsand its characteristics were crystalised through repeated experience

    experiments until 1987, when Gujarat's financial and institutions and

    industrial promotions agencies jointly sponsored a separate centre for

    entrepreneurship development to administer the programme. The centre's

    success in turn convinced India's national financial institutions that theprogramme was relevant for other states and a national agency would be

    needed. The entrepreneurship. Development Institute of India (EDI-I)

    was set up in 1983 to conduct research offer consultancy and training and

    assist state level agencies in carrying out their programme.

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    EDP is characterised by an emphasis on operational rather than academic

    training, flexible design of training programmes to meet the specific need

    of the participants and active involvement of the financial and business

    communities. The programme directly ties its training to the setting up ofenterprises and tailors its techniques and strategies to the socio-economic

    and cultural contexts in which it operates. Costs are kept down and

    training kept practical through the participation of established

    entrepreneurs, businessmen and others within the field experience, whoparticipate in the programme at their own cost.

    While each programme is adapted to local needs, the basic aspects of

    EDP are the same and are summersied here. Selection of trainees is the

    initial step in the entrepreneurial development the identification processis supervised by the programme's trainer motivators work in a very

    personal manner. By contacting social workers, teachers, bankers and

    other socially respected but non-political person, they develop a list of

    suitable candidates.

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    Application are distributed personally and individually interviews are

    conducted. In urban areas newspapers advertisements or poster notices

    might be used to attract application and forms are often distributed

    through the mail.

    At successive stages, applicants are evaluated, on the basis of behavioral

    science techniques to determine the extent of their entrepreneurial

    capacity. Testing is meant to measure, among other things, candidates

    motivation to achieve, their capacity to take risks and resolve problems,the extent of their positive self image, and their interest in setting up

    business by trying something new or unconventional. Personal

    interviews conclude the selection process, permitting a committee that

    includes trainer and business and academic experts to make a final

    assessment of entrepreneurial aptitude and a determination of what will

    be needed in training.

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    Training EDP emphasises practical hands on experience. It is designed to

    motivate participants, guide them in the selection of appropriate

    opportunities and develop their management skills. The programme used

    behavioral and psychological techniques to intensify the desire to

    achieve, to develop the ability to define goals realistically and to fulfill

    them, and to increase self awareness and confidence. In helping trainees

    find appropriate enterprise EDP counsels trainees on available

    opportunities and helps them to turn their interests with projects that may

    already have been identified by technical consultancy agencies or areknown to be candidates for start up funding. Participating ,experts from

    management schools and entrepreneur are on hand to explain to trainees

    what will be required to manage a small business.

    The training process is centered around a subject exercise, whichinvolves participants in the conduct of market surveys and the

    preparation of project plans. Trainees are exposed to the thought

    processes and field experience necessary to make a rational choice of

    business product line, market mix, and related aspects of the projects.The exercise culminates with the com letion of a ro ect re ort.

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    Ideally commercial banks and other supporting institutions are brought

    into this process at an early stage. Finance can thus be raised for the

    project, and a link thereby established between the completion of training

    and support of financial institution for the implementation of the project.

    At the meeting of the senior executives of the All India Financial

    Institution held on 19 May 1979, it was felt that state level institution can

    be the best agency for conducting EDP's.T

    he state level interinstitutional group (IIG) would, therefore appear to be a suitable agency

    to co-ordinate, monitor and follow up the entire programme at the state

    level. As suggested at this meeting an advisory board of 10/12 persons

    could be set up at the state level comprising representatives of the state

    government, IDBI, IFCI, ICICI state level institutions, SISI, majornationalised banks and DIC's to work out the detailed programme and

    review progress. This body could at best be a subcommittee of IIG, on

    which all the institutions referred to above are represented. This plan

    presuppose an adequate number of trained trainers to execute the plan.

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    A "lead" institution, for a start, could commence with a few of the

    districts under its charge and as it gains experience could gradually cover

    the other districts for which it is responsible.

    The activities of the state level committees will be supervised and

    monitored by an All India Advisory Body. To prevent the body from

    being too unwieldy it is suggested that it may comprise a representative

    each from the DIC. SSI. The all India Financial institutions and a zonal

    representative from the northern southern/eastern and western zones. Anorganisational chart of the operational machinery is given below:

    Advisory body at the all India level coordinating body at the state level

    (preferably a sub-committee of IIG) "lead" institutions at the

    regional/district level.

    The "lead" institution in turn will have their own organisational structure.

    It may be mentioned that SBI has an EDP cell in each circle. "Lead"

    institutions could form similar cells. ,

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    The contribution of entrepreneurship development programmes is very

    uneven among different regions and definite programmes need to be

    chalked out to bring about some degree of uniformity and upgradation.

    Before these problems are tackled, some important issues needimmediate attention for e.g. (1) structure and composition of

    entrepreneurship development prograrnmes (2) area of operations

    (3) fixing of priorities (4) follow up (5) spatial dispersal of the

    entrepreneurship development programmes (6) training of trainees

    (7) financing pattern.

    Apart from these some of the operational problems experienced in the

    course of implementing the entrepreneurship development programmes

    are listed below:

    Past experience has shown that the supporting agencies \ organisations

    either tend to be slipshod in the first or are less interested in the third

    phase which means that the programme fails to tap the entrepreneurial

    potential of the area or trained entrepreneurs do not receive the support

    and counseling which they need most.

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    Most of the existing support organisations meant for maintenance

    operation are not for innovative functions. There is also an element of

    cynicism. A re-orientation in the attitude of supporting organisations is

    called forth.

    Post investment on the part of institutions as also trainees and wrong

    selection of target groups contributed largely to the failure of a number

    of entrepreneurship development programmes.

    Experience revealed that entrepreneurial failures are mostly due to

    incompetence and poor management.

    It is also said that there is an inherent inability to identify the needs of

    instructions and differences of opinion prevailed amongst the trainees.

    It is also stated that there is a low institutional commitment for local

    support to the entrepreneurs. There is also a very low level of

    involvement in the marketing of the products of the units.

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    Non availability of various inputs i.e. raw materials, power etc. and,

    infrastructure support combined with poor follow up by the primary

    monetary institutions resulted in the failing the entrepreneurship

    development programmes.It is also stated that there is ill planned training methodology

    inconsistency in the programme design, its content sequence and

    theme and the focus of the programme is not clear.

    Training institution do not have much concern for the objectiveidentification and selection of entrepreneurs and the follow up after

    training.

    Some of the institutions are still debating whether to have proper

    identification and selection of entrepreneurs for preparing successful

    entrepreneurs.Those involved in and concerned with the selection and follow up

    activities have either limited manpower support or a narrow linkage

    with other support agencies.

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    It is also said that there is no standard curricula even in terms of a

    broad module being adopted by interventions.

    A majority of institutions engaged in the entrepreneurship developmentprogrammes are themselves not convinced of what they are doing as the

    task is delegated by the government. As a result the social objective

    aimed at is not achieved.

    Perpetual ambiguity in the objective of entrepreneur development

    programmes seems to have percolated to the grass root level with a

    significant deterioration in terms of content and interest.

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    Entrepreneurs are not necessarily born they can be developed through

    education, training and experience. Entrepreneurs talent exists in every

    society and in all sections of the society. In India socio-economic

    environment hinders the emergence of entrepreneurial talent. In Indiatremendous talent exists if it is properly harnessed, can help accelerate

    the pace of socio-economic development, balanced regional growth, self

    and gainful employment such as realisation on the part of planners and

    policy formulators has resulted in the emergence of Entrepreneurship

    Development programme, Development of entrepreneurs meansinculcating entrepreneurial skills required for setting up and operating

    business units. Entrepreneurship Development is an organised and on

    going process. It's basic purpose is to motivate person for entrepreneurial

    career.

    Entrepreneurial development programme is a process which involves the

    various steps.

    In the pertaining phase selection of persons with the required potential

    in terms of knowledge attitudes and motivation.

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    Creating of infrastructure for training programme such as NIESBUD

    Designing techniques for training

    Selection and training process

    Survey of environmentVarious strategies to make entrepreneurship development more effective

    Success lies in providing each of the development point in a integrated

    manner. Any partial assistance either in the form of finance or trainingdone would not bring the desired result.

    Various organisations are working to promote entrepreneurship

    development programme. National Institute for Entrepreneurship and

    small Business Development (NIESBUD) co-ordinates activities ofvarious institution or agencies engaged in entrepreneurship development

    of particularly in small industries. Industrial activities include effective

    training strategies and methodology, standardising model syllabi for

    training group

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    OBJECTIVES OF ENTREPRENEURSHIP DEVELOPMENT

    PROGRAMMES

    Following are the important objectives:-

    Analyse the environmental set up relating to small industry and

    small business.

    Selection of product and projectDevelop and strengthen entrepreneurial qualities.

    Understand procedure of small scale industries.

    Develop wide vision about the business.

    Develop passion for integrity and honesty.

    Understand the need of entrepreneurial discipline.

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    There is need to develop management education and industrial training

    in modem times, management education is being viewed as an effective

    supplement. Facilities should be provided on an increasing scale for

    sending talented young men and women to business schools abroad. New industrial training congress well equipped may as well be

    established. Quite often the entrepreneur transforms himself to a

    manager.

    The development of backward regions/areas constitutes a new

    challenge. Programmes for their development be drawn up and should

    be effectively implemented. Such programmes await new entrepreneurs

    whose technical expertise and managerial competence would bring

    about the desired development and fulfill social needs.

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    LESSON NO. 3

    ENTREPRENEURIAL VALUES AND ATTITUDES

    ENTREPRENEURIAL VALUES

    Values are generalised and organised conception influencing the

    behaviour and nature of human beings. It is a set of beliefs about variousaspects of the world. Values provide standards that guide behaviour.

    Values are also reflective of a culture and are widely shared by those

    belonging to that culture. Accordingly, values are the inner most layer of

    the self which provides the goal and direction to an individual. In terms

    of entrepreneurship, it means the cognitive functioning ofentrepreneurship. Values are also responsible for the selectively

    organised perception and inter action which an individual has with his

    outside world or the environment.

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    Akhorie and Mishra (1988) considered the following four values

    prominent among entrepreneurs. These are directed towards

    InnovativenessIndependence

    Outstanding performance

    Respect for work

    These values are important to distinguish between entrepreneurs

    and nonentrepreneurs. We can develop entrepreneurship in the

    society by introducing these values and strengthening them

    through organised training.

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    ENTREPRENEURIALATTITUDE

    Those who have imbibed the above mentioned values generally develop

    common 'tendencies' to act in any given situation. For example, thosewho value innovativeness develop tendency to use imagination fop

    sensing opportunities. In selecting a goal or line of action or means of

    tackling a situation they show a tendency to take certain amount of risk.

    The tendencies to act in response to stimulus is called attitude. A group

    of persons may decide similar or different course of action (Or a given

    situation depending upon similar or different attitudes. Accordingly, the

    attitude is defined as "an enduring organisation of motivational,

    emotional, perceptual and cognitive process with respect to some aspect

    of individual's work". Attitudes that show the entrepreneurial pre-dispositions play a significant part in making a successful entrepreneur.

    The genesis of such attitudes, however, can be traced to the Value

    system.

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    Akhori and Mishra have considered the following attitudes as

    closely related to entrepreneurship:

    y Tendency to take moderate risk.y An eye for economic opportunity.

    y Imaginative.

    y Initiative.

    y Believe that they can change the environment.

    y Enjoy freedom of expression.

    y Analysing situation and planning action.

    Satisfaction from successful completion of task.

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    LESSON NO. 4

    ACHIEVEMENT MOTIVATION WORK DONE BY D.

    McCLELLAND (Also known as The Kakinada

    Experiment)

    The need for achievement plays an. important role making an

    entrepreneur as successful. It is a spirit that activates anentrepreneur to strive for success. In simple terms, need for

    achievement is the desire to do well. The empirical evidences

    support the hypotheses that need for achievement contributes to

    entrepreneurial success. Hence, thin is ft need for developing

    achievement motivation for developing entrepreneurship in aneconomy.

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    How to develop achievement motivation? David McClelland, a well-

    known behavioural scientist of USA holds the view that achievement

    motivation can be developed through. ft" and experience. For this,

    McClelland conducted his experiments with groups of businessmen in

    three countries, i.e., Malawi, India and Equator. He carried out a

    separate full-fledged training programme in India to instill achievement

    motivation in the minds of entrepreneurs. His successful experiment is

    popularly known as 'Kakinada Experiment'. Following is a briefdescription of the Kakinada Experiment

    Kakinada is an industrial town in Andhra Pradesh. The experiment

    started in January 1964. The main objective of the experiment was to

    break the barrier of limited aspirations by inducing achievement

    motivation. A total of fifty-two persons were selected from business

    and industrial community of the town. They were given an orientation

    programme at Small Industry Extension Training Institute (SIET),

    Hyderabad. The participants were grouped into three batches.

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    The training programme was designed in such a way that it could help

    the trainees improve imagination and enable them introspect their

    motivation Accordingly, the programme included the following items in

    its syllabi:

    The individuals strived to attain concrete and regular feedback.

    The participants sought models of achievement to emulate.

    The participants thought of success and accordingly set plans and

    goals.

    The participants were encouraged to dunk and talk to themselves in a

    positive manner.

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    The impact of this training programme on the participants behaviour

    was observed after a period of two years. The observations were

    encouraging. It was found that those attended the programme

    performed better than those did not.' The participants need for usingThematic Apperception Test (TAT) assessed achievement. In this TAT,

    ambition related pictures were displayed to the trainees and then they

    were asked to interpret the picture and what is happening in the picture.

    Thereafter, all the themes related to achievement were counted and,

    thus, the final score represented one's need for achievement.

    McClelland reached to this conclusion that the training programme

    positively influenced the entrepreneurial behaviour of the participants.

    As regards caste, the traditional beliefs and imitation of western

    culture, they did not determine one's behaviour as an entrepreneur.

    That the need for achievement motivation can be developed more

    especially in younger minds is well supported by the cross country

    experiments.

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    For example, a junior Achievement Programme' is started in the United

    States of America with a view to instill achievement motivation in the

    minds of younger generation.

    Similarly, in United Kingdom, 'Young Enterprise" programme has been

    started with the same objective of inducing achievement motivation in

    younger minds.

    The above said experiments / programmes have made us to realise that

    entrepreneurship is to be developed from a very young age. Accordingly,

    efforts have been made to develop a school curriculum that would result

    in a high need for achievement among the students. For this purpose, the

    success stories drawn from history and legends of the indigenous cultureare introduced in course curriculum to induce in young minds the 'need

    for achievement 'and strong desire to do something good/great they grow

    up. This is because the younger minds are mom susceptible to change.

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    LESSON NO. 5

    INTRAPRENEURIAL LEADERSHIP CHARACTERISTICS

    Within this overall corporate environment, there are certain individual

    characteristics identified for a person to be a successful entrepreneur.

    As summarized in Table, these include understanding the environment,

    being visionary and flexible, creating management options,

    encouraging teamwork while employing a multidiscipline approach,

    encouraging open discussion, building a coalition of supporters, and

    persisting.

    An entrepreneur needs to understand all aspects of the environment.Part of this ability is reflected in the individual's level of creativity.

    Creativity, perhaps at its lowest level in large organizations, generally

    tends to decrease with age and education. To establish a successful

    entrepreneurial venture, the individual must be

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    INTRAPRENEURIAL LEADERSHIP

    CHARACTERISTICS

    y Understands the environment.y Visionary and flexible.

    y Creates management options.

    y Encourages teamwork.

    y Encourages open discussion.

    y Builds a coalition of supporters.

    y Persists.

    creative and have a broad understanding of the internal and external

    environments of the corporation. The person who is going to establish asuccessful new intrapreneurial venture must also be a visionary leader a

    person who dreams great dreams.

    Although there are many definitions of leadership the one that best

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    Although there are many definitions of leadership, the one that best

    describes that needed for Intrapreneurship is: "A leader is like a gardener.

    When you want a tomato, you take a seed, put it in fertile soil, and

    carefully water under tender care. You don't manufacture tomatoes, you

    grow them." Another good definition is that "leader ship is the ability to

    dream great things and communicate these in such a way that people say

    yes to being a part of ' the dream." Martin Luther King, Jr. said, "I have a

    dream," and articulated that dream in such a way that thousands

    followed, in spite of overwhelming obstacles. To establish a successfulnew venture, the intrapreneurial leader must have a dream and overcome

    all the obstacles to achieve it by selling the dream to others.

    The third needed characteristic is that the intrapreneur must be flexible

    and create management options. An intrapreneur does not "mind thestore," but is open to and even encourages change. By challenging the

    beliefs and assumptions of the corporation, an intrapreneur has the

    opportunity to create something new in the organizational structure.

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    The intrapreneur must possess a fourth characteristic: the ability to

    encourage teamwork and use a multi disciplined approach. This also

    violates the organizational practices and structures taught in mostbusiness schools and apparent in established corporate plans. Every new

    company formation requires a broad range of business skills:

    engineering, production, marketing, and finance. In forming a new

    venture, recruiting those in the organization usually requires crossing

    established departmental structure and reporting systems. To minimizethe negative effect of any disruption caused, the intrapreneur must be a

    good diplomat.

    Open discussion must be encouraged to develop a good team for creating

    something new. Many corporate managers have forgotten the frank, open

    discussion and disagreements that were a part of their educational

    process. Instead, they spend time building protective barriers and

    insulating themselves in their corporate empires.

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    A successful new intrapreneurial venture can be formed only when the

    team involved feels the freedom to disagree and to critique an idea in

    an effort to reach the best solution. The degree of openness among the

    team depends on the degree of openness of the intrapreneur.

    Openness leads also to the establishment of a strong coalition of

    supporters and encouragers. The intrapreneur must encourage and

    affirm each team member, particularly during difficult times. This

    encouragement is very important, as the usual motivators of career

    paths and job security are not operational in establishing a new

    intrapreneurial venture. A good intrapreneur makes everyone a hero,

    Last, but not least, is persistence. Throughout the establishment of anynew intrapreneurial venture, frustration and obstacles will occur. Only

    through the intrapreneur's persistence will a new venture be created

    and successful commercialization result.

    ESTABLISHING INTRAPRENEURSHIP IN THE

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    ESTABLISHING INTRAPRENEURSHIP IN THE

    ORGANIZATION

    An organization desiring to establish an intrapreneurial environment

    must implement a procedure for its establishment. Although this can be

    done internally, frequently an organization finds it easier to use someone

    outside to facilitate the process. This is particularly true when the

    organization's environment is very traditional and has a record of little

    change and few new products being introduced. The first step in thisprocess is to secure a commitment to intrapreneurship in the organization

    by top, upper, and middle management levels. Without top management

    commitment, the organization will never be able to go through all the

    cultural changes necessary for implementation. Once the top

    management of the organization has committed to intrapreneurship for asufficient period of time (1 to 3 years), the concept is introduced

    throughout the organization. This is accomplished most effectively

    through seminars, where the aspects of intrapreneurship are introduced

    and strategies are developed to transform the organizational culture into

    an intrapreneurial one General guidelines need to be established for

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    an intrapreneurial one. General guidelines need to be established for

    intrapreneurial venture development. Once the initial framework is

    established and the concept embraced, intrapreneurial leaders need to

    be identified, selected, and trained. This training needs to focus on

    obtaining resources within the organization, identifying viable

    opportunities and their markets, and developing the appropriate

    business plan.

    Second, ideas and general areas that top management are interested insupporting should be identified, along with the amount of risk money

    that is available to develop the concept further. Overall program

    expectations and the target results of each intrapreneurial venture

    should be established. As much as possible, these should specify the

    time frame, volume, and profitability requirements for the new venture,and the impact of the organization. Along with the intrapreneurial

    training, a mentor/sponsor system needs to be established. Without

    sponsors or champions, there is little hope that the culture of the

    organization can be transformed into an intrapreneurial one.

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    Third, a company needs to use technology to make itself more flexible.

    Technology has been used successfully for the past decade by small

    companies that act like they are big ones. How else could a small firm

    like Value Quest Ltd. compete against very large money managementfirms except through a state-of-the art personal computer and access to

    large data banks? Similarly, large companies can use technology to make

    themselves responsive and flexible like smaller firms.

    Fourth, the organization can firmly establish an intrapreneurial culture by

    using a group of interested managers to train and share their experiences.

    The training sessions should be conducted one day per month for a

    specified period of time. Informational items about intrapreneurship in

    general and about the specifics of the company's activities in developingideas into marketable products or services that are the basis of new

    business venture units should be well publicized. This will require the

    intrapreneurial team to develop a business plan, obtain customer reaction

    and some initial intentions to buy, and learn how to coexist within the

    organizational structure.

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    Fifth, the organization needs to develop ways to get closer to its

    customers.8 This can be done by tapping the database, hiring from

    smaller rivals, and helping the retailer (see Table). Pepsi Co., Inc., is

    spending about $20 million to create electronic profiles of about 9million Pizza Hut customers. Dannon is sharing its research with retailers

    and tailoring much of its marketing effort to the individual chains.

    Sixth, an organization that wants to become more entrepreneurial must

    learn to be more productive with fewer resources. This has already

    occurred in many companies that have downsized. Top heavy

    organizations are out of date in todays hyper competitive environment.

    To accommodate the large cutbacks in middle management, much more

    control has to be given to subordinates at all levels in the organization.Not surprisingly, the span of control may become as high as 30 to I in

    divisions of such companies. The concept of "lean and mean" needs to

    exist if intrapreneurship is to prevail.

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    METHODS FOR GETTING CLOSER TO THE CUSTOMER

    How Big Marketers Can Act as Deftly as Small Companies ...

    Tap the database Use purchase data to customize incentives and directmail based on demographics, location, product

    preference, and price.

    Hire from They excel at "guerrilla marketing"using local

    promotions to get smaller rivals closer to customers

    and break through advertising clutter.Help your retailer Create store specific marketing programs as Dannon

    does for retailers selling its yogurt will win retailer

    loyalty, differentiate your product, and bad local

    sales.

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    and Small Marketers Can Outwit the Giants

    Find the missed Small marketers can often focus on a

    relatively neglected product-suchopportunities astduct tape or dental floss and take

    share from a bigger

    player or increase sales in a tired

    category.

    Apply the Smaller marketers can get a big payoff

    when top executives pay personal

    personal touch attention to customers' letters, retailers

    queries, and sales staff's

    suggestions.Embrace technology The cost of database technology is

    dropping, making direct-mail

    marketing a viable tactic for small

    marketers with tight budgets.

    Seventh, the organization needs to establish a strong support structure for

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    , g g pp

    intrapreneurship. This is particularly important, since intrapreneurship is

    usually a secondary activity in the organization. Since intrapreneurial

    activities do not immediately affect the bottom line, they can be easily

    overlooked and receive little funding and support. To be successful, these

    ventures require flexible, innovative behavior, with the intrapreneurs

    having total authority over expenditures and access to sufficient funds.

    When the intrapreneur has to justify expenses on a daily basis, it is really

    not a new internal venture but merely an operational extension of thefunding source.

    Eighth, the support must also involve tying the rewards to the

    performance of the intrapreneurial unit. This encourages the team

    members to work harder and compete more effectively, since they willbenefit directly from their efforts. Because the intrapreneurial venture is

    a part of the larger organization and not a totally independent unit, the

    equity portion of the compensation is particularly difficult to handle.

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    Finally, the organization needs to implement an evaluation system that

    allows successful intrapreneurial units to expand and unsuccessful ones

    to be eliminated. Just as occurs in an entrepreneurial firm, when a good

    job is done, an intrapreneurial unit should be allowed to expand to fillmarket demands as warranted. The organization can establish constraints

    to ensure that this expansion does not run contrary to the corporate

    mission statement. Similarly, inefficient intrapreneurial venture units

    should not be allowed to exist just because of vested interests.T

    o have asuccessful intrapreneurial environment, the organization must allow

    some ventures to fail even as it allows more successful ones to expand.

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    LESSON NO. 6

    IDENTIFICATION OF BUSINESS OPPORTUNITIES

    INTRODUCTION

    yStudy government rules and regulations regarding different business

    opportunities.y Extensive study of promising investment opportunity.

    y SWOT analysis of business potential (strength, weakness, opportunities

    and threats)

    yMarket survey.

    SOURCES OF BUSINESS OR PRODUCT IDEAS

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    SOURCES OF BUSINESS OR PRODUCT IDEAS

    y Market characteristics.

    y Import and Exportsy Emerging new technology and scientific know how

    y Social and Economic Trends

    y Product profile

    y Changes in consumption pattern

    y Revival of sick units

    y Trade fairs and Trade journals

    IDENTIFYING A BUSINESS OPPORTUNITY

    Two major characteristics of a business opportunity should be

    highlighted.

    Good and wide market scope i.e. gap between present or likely demand

    and supply.

    An attractive, acceptable and reliable return on investment

    B i t it d t b l d f th i i t f

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    Business opportunity need to be analysed from the view points of

    production, commercial, managerial, potential and prospective demand

    for the product, technical viability etc.

    STEPS IN IDENTIFICATION OF BUSINESS OPPORTUNITY

    Identification of opportunity involves following steps.

    Preliminary evaluation

    Selection of product or service

    Conduct a market survey

    Contactual programmes to collect sufficient information about

    proposed venture Succeeding in the market

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    PRELIMINARY EVALUATION

    As soon as entrepreneur realise regarding business opportunity, he has to

    evaluate investment opportunities against set of specific criteria to selectthose project ideas which are commercially feasible. The criterias are:

    y Is opportunity compatible with the promoter.

    y

    Is opportunity compatible with government regulations and priorities.y Whether raw materials are easily available.

    y What is the size of the potential market.

    y Whether cost justifies the project.

    y What is the risk inherent in the project.

    SELECTION OF PRODUCT OR SERVICE

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    SELECTION OF PRODUCT OR SERVICE

    Entrepreneur should identify the product, which he wish to manufacture.

    While deciding about the, product following points should beconsidered:

    y Potential demand for the product or service.

    y Estimated volume of demand for the product

    y Assess potential of existing competitor and estimate about probable

    competitors.

    y Study the scope for future demand.

    y Infrastructural facilities power, transport etc.

    y Current status of technology and scientific development in the field.y Availability of raw material and required labour.

    y Government policies, legislation, controls.

    y Environmental factor.

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    y Degree of profitability for the product.

    y Information regarding particular line of product.

    y Locational advantage of the product.

    y If product belongs to an ancillary unit and serves as majorcomponent for the parent industry. It provides a ready demand hence

    selection of this type of product entails easy marketability.

    y Selection of a product would also be assessed in favour of

    availability of skilled and unskilled labour.y Study the various characteristic of the proposed product to be

    produced.

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    CONDUCT A MARKET SURVEY OR PURPOSE OF MARKET SURVEY

    Market survey with reference to the availability of raw material,

    equipments, marketing and distribution and consumer behaviour shouldbe conducted.

    y Raw material availability:

    y

    Equipment, availability:y Marketing and Distribution:

    y Consumer Behaviour.

    CONTACT PROGRAMMES TO COLLECT SUFFICIENT

    INFORMATION ABOUT PROPOSED VENTURE

    Entrepreneur often need information and guidance, particularly in the

    initial stages, on product potential, raw materials, policies, facilities,

    procedures, finance formalities, incentives etc. It can be collected

    through State Government agencies.

    C i h l d l l i b h l f l i

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    Contact with central and state level agencies set can be helpful in

    collecting sufficient information about proposed venture. Industrial

    Finance Corporation of India (IFCI) in collaboration with Industrial

    Development Bank of India (IDBI) Industrial Credit and InvestmentCorporation of India (ICICI), state organisations and banks, have set up a

    network of state level technical consultancy agencies. They offer a

    package of professional and consultancy services to stimulate industrial

    growth.

    Entrepreneurship development programmes of 6 weeks duration are

    designed to impart following information:

    How to develop entrepreneurial capabilities. Identify viable projects for potential entrepreneurs.

    Impart managerial skills.

    Help and secure necessary financial and infrastructural related

    assistance.

    Th h i l l i l i h f h

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    These technical consultancy agencies also monitor the progress of the

    unit.

    SUCCEEDING IN THE MARKET

    There is no way your business will earn money and profit unless

    customers buy product or service. The secret formulae for an

    entrepreneurs success is to produce what customers will buy.

    Following are the important characteristics, which help the entrepreneurto succeed in the market.

    Study people and their needs before starting any project.

    Identify unsatisfied needs.

    Design product in such a way that it should satisfy the customer

    better than the competitors product. Ensure that what customer feet about the product which

    entrepreneur is offering.

    Always look for newer and more effective ways of reaching a

    customer.

    Entrepreneurs must have clear vision goals and objectives well

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    Entrepreneurs must have clear vision, goals and objectives, well

    defined mission, and employees participation about the proposed

    project.

    Constant feed back of results as well as setting and adherence of high

    standards gives an organisation a cutting edge over others. Planning,

    foresight and analysis are also important qualities.

    The process of systematic market research is used to develop products

    or process and to provide value for money to the customers. This helps

    to gain the market share.

    Another important characteristic for successful business is acommitment to innovation which is vital in keeping ahead of the

    competition and perhaps the most difficult one to achieve yet most of

    the organisations just do not give due importance for the same.

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    DEFINITION

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    DEFINITION

    The American Marketing Association (AMA) defines marketing research

    as "the systematic gathering, recording and analyzing of data about

    problems relating to the marketing of goods and services".

    Richard D. Crisp defines Marketing Research as "the systematic

    objectives and exhaustible search for the study of facts relevant to any

    problem in the field of marketing".

    Clark and Clark defines Marketing Research as "Marketing Research is

    the careful and objective study of product design, markets and such

    transfer activities as physical distribution, warehousing, advertising and

    sales management.Marketing Research is a continuous process of investigation,

    recommendation and follow up of marketing problems, which is

    conducted by the marketing researcher. The Entrepreneur obtains the

    information from the researcher and makes sound decisions.

    PURPOSE OR OBJECTIVES

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    PURPOSE OR OBJECTIVES

    The contributions of market research are considerable. It facilitates both

    the decision making and the operational tasks of an entrepreneur. Itcontributes towards achieving both consumer satisfaction and sales

    profitability.

    The purpose of conducting. Marketing Research are to:

    Help in the selection of a right course of action.

    Identify various opportunities or problems.

    Evaluate the need of the customers.

    Analyse the probable market for the product

    Briefly study the competitors and the substitute products.

    Identify the best sources of distributing the products. Estimate future sales and expected share of the market.

    Study the acceptance of the product, package, price, colour, etc. by

    the consumers

    Analyse the effectiveness of advertisement.

    Assess the sales representatives efficiency.

    TECHNIQUES OF MARKET SURVEY

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    TECHNIQUES OF MARKET SURVEY

    The following techniques can be adopted for conducting market

    research:

    DeskResearchy Observation Method

    y Experimentation

    y Depth Interviewing

    y Projective Techniques

    MARKET RESEARCH PROCEDURE

    Market Research procedure or process may broadly be as follows:

    PROBLEM FORMULATION

    It involves developing and understanding of the problem which requires

    the attention of researchers. It may be either to identify the marketing problem area or to develop possible solutions or both. For Eg. The

    researchers have to identify whether they have to conduct research on the

    consumers, product, price, sales representatives, distribution channel

    members, etc.

    MARKET RESEARCH PROCEDURE

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    MARKET RESEARCH PROCEDURE

    Problem Formulation

    Analysing the Sources

    of Information

    Preparation of Data

    Collection Forms

    Sample Designing

    Collecting Data

    Processing Data

    Report Writing

    ANALYSING THE SOURCES OF INFORMATION

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    ANALYSING THE SOURCES OF INFORMATION

    The information may be collected in terms of primary data or secondary

    data. Primary sources provide data which are collected for some specificpurpose. They are collected from consumers, salesmen or dealers

    through survey, observation, experimentation, etc.

    The secondary source provide data which are collected not for specific

    research objective of the company. These are readily available from other

    sources like journals, government or private organisations, consumer

    complaints, company records, etc.

    Therefore, depending on the need, cost, time and usefulness, thecompany decides upon the source of information.

    PREPARATION OF DATA COLLECTION FORMS

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    PREPARATION OF DATA COLLECTION FORMS

    A structured questionnaire has to be prepared which lists all relevant

    question in a serial depending on the nature of information sought, thekind of respondents, data collection method used by the company, etc.

    The questions should be framed in such a manner that it helps in cross

    checking and comparison.

    Questionnaires can be an open ended or closed ended questionnaire.

    Openend questionnaire allows the respondent to answer in their own

    words. It often reveals more answers because respondents are not

    constrained in their answers. It is useful where explanations are required.

    A closed end questionnaire gives options to the respondent, and, he can

    make choice among the possible answers. Here, the respondent need not

    think much as choices/options are given. It is easier for him to answer

    the questions. It gives answers that are easy to interpret and tabulate. It

    show how many people think in a certain way.

    Mechanical Instruments like Eye Camera Psycho galvanometer Audio

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    Mechanical Instruments like Eye Camera Psycho galvanometer, Audio

    meter, etc can be used for conducting research where questions are not

    asked, but the respondent is only observed.

    SAMPLE DESIGNING

    The researchers have to identify the respondents to be contacted & hence

    a sample of respondents from the universe have to be selected, as it is not

    easy to conduct an interview of the whole population.

    A sample is a small number of items, parts or respondents chosen at

    random from a large number and tending to have similar characteristics

    nearly in the same proportion as in the universe i.e., the sample should berepresentative and proportionate.

    Some of the sampling techniques are:

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    RANDOM SAMPLE If a sample is drawn in such a manner that each

    time an item is selected, each item in the population or universe has an

    equal chance of being drawn, then the sample is a random sample.

    Stratified sample When a universe or population is known to be

    heterogeneous and when that heterogeneity has a bearing on the

    characteristics being studies, the population may be divided into strata

    and random samples of units drawn from each stratum. But to divide intostrata, some information regarding the population and its strata studied

    should be available to the researcher.

    SYSTEMATIC SAMPLE When a sample is obtained by drawing every

    fifth item or every even item on a list, then the sample is systematic

    sample. Here the first item selected is at random. The list of samples maybe from census, voters list, directory, etc.

    CLUSTER SAMPLE it is a group or a block or an area of respondents

    picked at random. It may be on the basis of area, age, income, colleges,

    standard of living, etc.

    COLLECTING DATA

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    COLLECTING DATA

    After the selection of sample, the researcher has to appoint people or

    investigations to carry on investigation, They contact the respondents and

    gather data according to the method suggested and direction given.

    PROCESSING DATA

    It involves tabulation, analysis and interpretation of data. In tabulation

    the data collected are arranged in classes and are assigned weights or

    grades.

    In Analysing, the tabulated data are examined. The data of tables are com

    and averages and percentages are computed by usage of statistical

    techniques. This helps in understanding the data and in easyinterpretation.

    In Interpretation, necessary conclusions are drawn according to the

    problem formulated.

    REPORT WRITING

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    REPORT WRITING

    A report contains analysis and conclusions based on the research data.

    Depend on the quantity of report required, some reports may narrate the

    whole report procedure where as others concentrate on the analysis andconclusions gives recommendations relevant to the research objective.

    CONSTRUCTING THE RESEARCH PLAN

    Data sources Secondary/Primary data

    Research Approach Survey, observation, experimentation, depth

    interview

    Research Instruments Questionnaire or Mechanical instruments

    Sampling plan Sampling unit, sample size and procedure

    Contact Methods Telephone, mail, personal

    LIMITATIONS OF MARKETING RESEARCH

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    ONS O NG S C

    In the fast changing Market environment the data collected becomes

    historic and the research finding based on them becomes irrelevant i.e.

    there will be time gap between collecting of information and actuallyputting it into practice.

    It only provides a base for predicting future events and does not

    guarantee any certainty in the happening of the event.

    Some research conclusions may be of limitation as the tools and

    techniques may not be suitable i.e., it is difficult to convert some answers

    given in sentences into numerical terms.

    Its use and effectiveness depends largely on the ability of the executivesto get the most value out of it.

    It is merely a tool for decision making and is not a substitute for

    decisions. It does not provide complete answer to marketing problems as

    the answers may be wague or irrelevant

    LESSON NO 8

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    LESSON NO. 8

    PROJECT FORMULATION

    INTRODUCTION

    The basic necessity of an entrepreneur is to decide upon a project. The

    right project selected will lead an enterprise to a great success, while the

    wrong or infeasible project will lead to the complete downfall of an

    enterprise. Hence, a project is the foundation stone of a venture.

    A project, generally, has been identified as any programme of action.

    Thus there are research projects, agricultural projects, sub projects andprojects related to market equipment, technology, production, location,

    etc.

    MEANING AND DEFINITION OF PROJECT

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    A project is a scientifically evolved work plan devised to achieve a

    specific objective within a specified period of time. It presupposescommitment to tasks to be performed with well defined objectives,

    schedule and budgets. Each project differ in size, nature, objectives and

    complexity.

    Project management scholars emphasises that a project is an unique andnon-repetitive activity which aims at systematically co-ordinating inputs

    in the direction of intended outputs. The Encyclopaedia of Management

    defines a project as an organised unit dedicated to the attainment of a

    goal, the successful completion of a developed project on time, withinbudget, in conformance with pre determined programme specifications.

    Another school of thought looks upon a project as a combination of

    interrelated activities to achieve a specific objective.

    Several economists and bankers have defined a project in different ways.

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    p j y

    The World Bank defines a Project as "an approval for a capital

    investment to develop facilities to provide goods and services". Harrison

    defines a project as "a non-routine, non-repetitive, one off undertakingnormally with discrete time, financial and technical performance goals."

    A project according to Little and Mirless is "any scheme or a part of a

    scheme for' investing resources which can be reasonably analysed and

    evaluated as an independent unit. It may be any item of investment

    activity which can be separately evaluated.

    Thus, a project is a well-planned activity that includes a correct

    consideration of alternatives, identification of key issues, broad

    participation, compactness and enforceability. It should be neat, clear andspecific, whose objective may be to create, expand or develop certain

    facilities to increase the production of goods or services to the

    community.

    An other simple definition is that a project is speculative imagination. It

    requires a persons ability to speculate and imagine the future.

    PROJECT FORMULATION

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    Project formulation is the systematic development of a project idea for

    the eventual purpose of arriving at an investment decision. It involves a

    step by step investigation and development of project idea. It is a processinvolving the joint efforts of a team of experts. Each member of the

    project team should be fully familiar with the broad strategy, objectives

    and others ingredients of the project.

    PROJECT REPORT

    A project report is a written document pertaining to any investment

    proposal. It contains relevant data, on the basis of which the project has

    been appraised and found relevant to the entrepreneur.T

    his project reportcan be shown to the bankers ' or other financial institutions to acquire

    financial assistance. The efficiency of the project is decided by other

    organisations and suppliers on the basis of the project report. It is also

    used by the entrepreneur to check if he is deviating from what was

    decided earlier.

    A project report is prepared by an expert after detailed study and analysis

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    p j p p p y p y y

    of the various aspects of' a project. It acts as a guide to management,

    specially at the initial stage to know whether the technical, commercial,

    financial and economic conditions are feasible or not.

    Fig. Showing Project Report with its contents

    Project Report

    TechnicalEconomic

    Production Managerial Financial

    PREPARATION OF A PROJECT REPORT

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    PREPARATION OF A PROJECT REPORT

    A project report should consist of information on economic, technical,

    financial, managerial and production aspects.

    Before the actual preparation of Project Report, the first step an

    entrepreneur should take is to choose an idea. This idea should not only

    be good for the market, but also for the enterprise. It means that the idea

    selected should be viable, profitable and socially good. The idea chosen

    is obtained from various sources like customers, competitors,

    distributors, company employees, journals, magazines and by research

    and development project, every, report must present the information on.

    Later, observations have to be made with regard to the availability of rawpopulation, water, air, land, flora and fauna, effects material, labour,

    machinery, technology, demand in the market, etc. pollution, other

    environmental descriptions, etc.

    The next stage is the scanning of Business Environment. The amount or

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    quantity investment required have to be scanned. The location of the

    enterprise is also to be taken into consideration. The background and

    skill of the entrepreneur, the extent of marketing, possible chances ofproducing a substitute etc. should be scanned.

    Finally, project is to be selected for conducting a detail study, for

    preparing a project report.

    Choosing an

    idea

    Observation Scanning of

    business

    environment

    Preparation of

    project report

    STEPS OR GUIDELINES IN THE PREPARATION OF A PROJECT REPORT

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    S S O GU N S N ON O OJ C O

    An entrepreneur, to get the projection. Information about all items of

    operating consults Commission. There are certain guidelines given by the

    Planning Commission for preparing a project report. The guidelinesgiven by the Planning Commissions utilities, labour, repair and

    maintenance, setting or the steps in the preparation of a project report can

    be summarised as follows expenses.

    General Information

    Preliminary Analysis of alternatives

    Project Description

    Marketing Plan

    Capital Requirement and Costs

    Operating Requirements and Costs Financial Analysis

    Economic Analysis

    Miscellaneous Aspects

    LESSON NO. 9

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    SELECTION OF PRODUCT

    INTRODUCTION AND MEANING OF A PRODUCTPeople satisfy their needs and wants with goods and services. These

    goods, or services, or goods plus services, or just an idea refers to a

    product. Therefore, a Product refers to all the things offered to a market.

    Hence, product is one of important component of marketing in respect ofwhich an entrepreneur is required to take crucial decisions in a company.

    DEFINITION

    A product may be defined as "a set of tangible, intangible and associated

    Attributes capable of being exchanged for a value with ability to satisfyconsumer and business needs".

    According to Alderson "Product is a bundle of utilities consisting of

    various product features and accompanying services".

    Schwartz defines, as "A product is something a firm markets that will

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    satisfy Personal want or fill a business or commercial need and includes

    all the factors that may contribute to consumer's satisfaction". For e.g..

    While purchasing the tangible product i.e., a vehicle, we are alsopurchasing. The intangible services like free services, etc.

    The associated attributes or peripheral factors may include reputation of

    the manufacturer, the. Warranty, credit facilities, delivery terms, the

    brand name. The courtesy of salesmen, etc. For e.g. Johnson & Johnsonoffers not just the soap or powder but also mothers love.

    Criteria for selecting a product

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    Internal factors External factors

    1.Cost 1. Demand of consumers

    2.Experience 2. Competition :-

    3.Differentiation a. Pore4.Financial strength b. Monopoly

    5.Functional departments c. Oligopoly

    6.Personal factors of an entrepreneur 3. Suppliers

    4. Technological improvement

    5. Demographic factors:-- Size of population

    - Trends in birth and death rate

    - A distribution

    - Educational group

    - Geographical distribution

    - Occupation6. Economic conditions

    7. Neutral environment

    8. Political and legal role

    9.Socio-cultural factor

    CRITERIA FOR SELECTING A PRODUCT

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    1. INTERNAL FACTORS

    The factors within the organisation are called as internal factors. Theselection product, to a great extent depends upon the internal factors.

    They are:

    Cost

    Experience Differentiation

    Financial strength

    Functional Departments

    Personal factors of an entrepreneur2. EXTERNAL FACTORS

    The forces outside the organisation also effect the decision for

    selecting a product by an entrepreneur.They are:-

    (a) Demand of consumers

    (b) Competition

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    (b) Competition

    Pure competition

    Monopolistic competition

    OligopolyPure monopoly

    (c) SuppliersMarket structure No. of Sellers Size of sellers Control over Product Entry into

    prices industry

    i Pure competition Many Small None Homogeneous Easy

    ii. Monopolistic Many Varies Depends on extent Differentiated Relatively

    Competition of differentiation easy

    iii. Oligopoly Small Large Considerable ( Prices Fairly Difficult

    tend to be stable) homogeneous

    iv. Pure monopoly One Varies Maximum control No close substitute Difficult

    (d) Technological improvements

    (e) Demographic Factors

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    (e) Demographic Factors

    y Size of population

    y Trends in birth and death rate

    y Age distributiony Educational groups

    y Geographical distribution

    y Occupation

    (f) Economic condition(g) Natural Environment

    (h) Political and Legal rules

    ySocio-Cultural Factors

    BARRIERS TO THE SUCCESSFUL DEVELOPMENT OF NEW

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    PRODUCTS/ WHY DO NEW PRODUCTS FAIL

    The failure of a new product are generally considered on the basis of itslack of ability to generate the expected profit. Some of the reasons for the

    failure of a new product are as follows:

    (1) TECHNICAL PROBLEMS:- Too complicated a product or poor

    performance of a product that is not superior to any of the existingproducts may fail.

    (2) POOR TIMING:- Introducing a product when it is not required also

    leads to failure of a product.

    (3) PROHIBITIVE COSTS OF DEVELOPMENT:- Many ideas are

    screened before selecting one good idea, which becomes very expensive.

    (4) NICHE AND FRAGMENTED MARKETING :-Entrepreneurs

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    now a days try to concentrate only on selected market segment, rather

    than mass market, which means lower sales and profit.

    (5) DEVELOPMENT TIME :-Many individuals may be working on

    similar ideas. Only those who can develop these ideas faster than the

    competitors have a chance to succeed.

    (6) COMPETITORS :-Generally competitors imitate a successfulproduct, thereby reducing the sale of the product.

    (7) GOVERNMENTAL CONSTRAINTS :-The rules and

    regulations imposed by the government are ever changing, whichbecomes difficult for an entrepreneur.

    LESSON NO. 10

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    GOVERNMENT POLICY ON WOMEN ENTREPRENEURSHIP

    Policies concerning Indian women would be in accordance with the provisions of the Constitution of India. The Constitution guarantees

    certain fundamental rights besides freedom of speech, protection of life,

    liberty and prohibition of discrimination or denial of protection etc.

    Indian women enjoy these rights in the same manner as Indian men. For

    instance, Article 14 of the Constitution provides equality before law' and

    Article 15 'Prohibits any discrimination'. There is only one specific

    provision in Article 15(3) which empowers the state to make 'any special

    provision for women and children'. This is in violation of fundamentalobligation of non discrimination among citizens, inter aIia of sex.

    Consequently, this provision has enabled the State to make special

    provision for women, particularly in the field of labour legislation like

    the Factories Act, the Mines Act and so forth.

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    In the Seventh Five Year Plan', the Chapter on Socio-Economic

    P f W 1985 90 d f h