Part-I (Technical Bid)

U.P. Upbhokta Sahkari Sangh Limited

Tender Document

For

Selection of

Vendor / Consulting firm

For

Preparation of Detailed Project Report (DPR)

For

Computerisation of

U.P.Sahakari Gram Vikas Bank Ltd.

Document Cost: Rs. 5000/-Date of Issue : -2011

Issued to :

____________________________

____________________________

No. of Pages :

Received Rs. 5000.00 (Rupees Five thousand only) by _________________

Receipt no. …………………….date:…………………

Important Dates

Date & time for submission 5:30 p.m. on 9th march 2011

Date & of opening of technical part

Date of opening of Financial part Will be informed as soon as the technical

evaluation process gets completed

Preface

The objective of this tender is to select a company / firm for

preparation of (Detailed Project Report) DPR for

computerization of U.P.Sahakari Gram Vikas Bank Ltd.

U.P.Sahakari Gram Vikas Bank Ltd. Is an apex institution of

U.P.Government which provides Long Term Loans to the

farmers with its 323 branches spread over the state of Uttar

Pradesh. The bank wishes to computerised its branches in a

phased manner. In the first phase all 72 district level

branches will be covered. Prior to computerization the bank

wishes to get prepare a DPR for the same.

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1. Introduction

A) Uttar Pradesh Upbhokta Sahkari Sangh Limited (UPSS)

UTTAR PRADESH UPBHOKTA SAHKARI SANGH LTD.

LUCKNOW which is registered under Uttar Pradesh

Cooperative Societies act 1965 and having its Head

Office at Upbhokta Bhawan, Walaquadar Road,

Lucknow. UPSS is the nodal agency for the

computerization of all Cooperative Institutions in the

State of Uttar Pradesh as per Government Order no.

864 / 49-3-2005-88 /2003 Dated 23.03.2005.

B) U.P.Sahakari Gram Vikas Bank Ltd.

U.P.Sahakari Gram Vikas Bank Ltd. Is an apex

cooperative institution of U.P which provides Long Term

Loans to the farmers with its 323 branches spread over

the state of Uttar Pradesh.

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2. Scope of DPR

The DPR must contain the following main points apart

from other required details:-

Capital Cost.Profitability analysis.Examination of technical parameter.Description of the technology to be usedBroad technical specification.Evaluation of existing resource.Schedule Plan.General Layout.Volume of work.Project description.Planning and implementation of the project.Specifications.Layout and flow diagram.Coverage of computerization / automation boundries.Module and sub modules for computerization.Detailed description of hardware / software and IT infrastructure to be used.Implementation stratities.Post implementation issues.IPR / source code issues.Human resource

o Need / requirement of technical staffo Procuremento Training & development of technical &

operation staff.

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3. Scope of work for computerization of the bank

financial accounting including share capital,

dividend module & balance sheet.

Recovery module.

Human resource Complete development /

personnel information system, pay roll, employee

advances, post retirement benefits.

Debenture floatation & fund management

module.

PF accounting module.

Scheme monitoring module.

Fixed Deposit Module.

General MIS

Other modules as Inspection, Audit, Legal,

Complaint, Budget, Investment and Development,

Stationary, transport, General Maintenance,

Statistics, Training, dead stock, advertisement

etc…

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4. Validity period: Tender shall remain open to acceptance by UPSS for a period of three months from the date of opening of the envelope containing the financial details. The period may be extended by mutual agreement and the Vendor shall not cancel or withdraw their offer during this period.

5. Vendor’s Responsibility:

The Vendor will conduct a detailed systems requirements study and provide a Functional Requirements Specification Manual (“FRSM”) relating to the functionalities as required to support the various products and services offered by the Bank/to be offered by the Bank in the near future as responded by the Vendor. The FRSM must also include all the areas where the Vendor is suggesting a work-around. If the work-around involves re-alignment of a business process the re-aligned process should be included in the FRSM. The FRSM should include the standard operating procedure proposed for the re-aligned process. The Vendor is expected to assist the Bank in aligning the business requirements with the application so as to enable centralization of desired business process, eliminate redundant and duplicate processes, increase operational efficiency and improve customer service. Vendor is expected to prepare detailed documentation, presentation, workflows for the business processes affected due to implementation of CBS, delivery channels and other applications implemented by the Vendor. The Vendor is also expected to provide suitable Business Continuity procedures applicable to its solution in case the solution is unavailable. These procedures should ensure that the customers of the Bank are not denied banking services due to the solution being unavailable to the Bank’s users.

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The Vendor shall provide the FRSM to the Bank for review and comment and any comments or suggestions of Bank will be incorporated therein. The Vendor is also expected to carry out and document a detailed current assessment study for all business activities, product and service offered by the bank to gain understanding of the Bank’s existing business and operations. The Vendor is expected to help the Bank to parameterize the product and provide valuable inputs at the time of system parameterization based on the current state assessment study undertaken by the Vendor.The Vendor will be responsible for gap identification and resolution:

o Provide all functionalities related to bank’s front office and back-office activities.

o Provide all functionalities as mentioned in the FRSM.

o The Vendor will ensure that all gaps identified at the time of system testing will be immediately resolved but not later than 3 months.

o The Vendor will ensure that gaps pointed out by the audit and inspection team, statutory and regulatory bodies, or any other third party agency engaged by the Bank will be immediately resolved but not later than 3 months.

o The Vendor shall resolve gaps by proposing a suitable work around or customizing the proposed solution by way of modifications/enhancements, as necessary, to the proposed software solution.

o The Vendor shall provide all statutory and regulatory MIS (Management Information System) and EIS (Executive Information System) reports as required by the Bank.

o The Vendor shall provide all subsequent changes to reports as suggested by the

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statutory and regulatory bodies from time to time.

o The Vendor shall ensure that they have the necessary infrastructure and people in place to resolve all the gaps within the time lines agreed, for the implementation and roll out.

o The Vendor must submit their offer in the prescribed format only. Additional information, if desired to be submitted, may be supplied as an independent write-up.

6. The rates quoted shall be clearly mentioned about the applicable taxes and duties and shall be firm and not be subjected to any variation. UPSS will deduct any applicable Tax at Source and pay the amount, net of such tax, only to the Vendor.

7. Confidentiality: The details of the offer proposed by the Vendor or its acceptance thereof with or without modifications by UPSS, shall not be passed in part or full to any third party without prior written approval of UPSS.

8. Qualification Criterion

Minimum qualification of the VENDOR / Consulting firm

The vendor desirous of quoting for the work should satisfy the following parameters:

i. The vendor should have a consulting office in India.

ii. The vendor should have experienced skills to design DPR / provide consultancy services to same reputed financial institution / organization.

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iii. The vendor should have experience of at least 3 years, as on March 31, 2010.

iv. Financial bid will be open for only that bidder who qualifies the technical bid.

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09. Price:

The Vendor is required to provide a fixed fee for the entire scope of work.

10. Terms of Payment:

Payments will be made on submission of invoice for the different activities mentioned in the financial part.

11. EMD, Arbitration.

Earnest Money Deposit (EMD) of Rs. 1 Lakhs (Rupees One Lakhs) in the form of demand draft favoring “Uttar Pradesh Upbhokta Sahkari Sangh Ltd., Lucknow. ”

In the event UPSS, comes to know at any point of time that any wrong information presented by the bidder in the offer, then UPSS, may solely at its discretion, reject the offer and invoke the Bank guarantee or forfeit the earnest money deposit, provided by the bidder.

12. Arbitration

If any dispute, difference or question arises at any point of time arise between the parties as to the implementation / execution of this project or concerning anything herein contained or arising out of this Agreement or as to the rights, liabilities and duties of the parties hereunder, that the decisions of UPSS, is final and binding , the same shall be referred to arbitration and a final decision, after giving at least 30 days notice in writing to the other (hereinafter referred to as the Notice for Arbitration) clearly setting out the terms of disputes to a sole arbitrator who shall be appointed as hereinafter provided.

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For the purpose of appointing the sole arbitrator referred to above, the UPSS, shall send to the VENDOR within 30 days of the notice of arbitration a panel of three names of persons who shall be presently unconnected with the organization of the UPSS, Uttar Pradesh or the Vendors.

The Vendors shall on receipt of the names as aforesaid select any one of the persons so named to be appointed as the sole arbitrator and communicate his name to the UPSS, within 15 days of receipt of the names. UPSS, shall thereupon without any delay appoint the said person as the sole arbitrator. If the VENDOR fails to communicate such selections as provided above within the period specified, UPSS, shall make the selection and appoint the sole arbitrator from the panel notified to the VENDOR.

If the arbitrator so appointed is unable or unwilling to act or refuse his appointment or vacate his office due to any reasons whatsoever, another sole arbitrator shall be appointed by selecting from remaining persons on the panel by UPSS.

The sole arbitrator shall have power to open up, review and revise any certificate, opinion of decision, requisition or notice and to determine all other matters in dispute which shall be submitted for arbitration and of which notice shall have been given as aforesaid subject to aforesaid. The arbitrator shall be governed by the Indian Arbitration Act, 1957 or such other Act in force.

The award of the arbitrator shall be binding and final on the parties. It is hereby agreed that in all disputes referred to the arbitration, the arbitrator shall give a separate award in respect of each dispute or difference

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in accordance with the terms of reference and award shall be a reasoned award.

The fees, if any, of the arbitrator is required to be paid before the award is made and published, be paid in equal proportion by each of the parties. The cost of the reference and award including the fees, if any, of the arbitrator shall be directed to be borne and paid by such party or parties to the dispute, in such manner or proportion as may be directed by the arbitrator in the award.

UPSS and the VENDOR also hereby agree that the arbitration under this clause shall be a condition precedent to any right of action under the contract with regard to the matters hereby expressly agreed to be so referred to arbitration.

Securities contained to be rendered notwithstanding any reference or dispute to the arbitration. It is specifically agreed that the VENDOR shall continue to render their services provided herein with all the diligence, professional skill and tact notwithstanding that any matter, question or dispute has been referred to arbitration.

13. Vendor desirous of submitting the offer for taking up the work should submit their proposal in the Performa given in Part II. The Technical details and financial details of the Vendor’s offer should be submitted in two separate sealed envelopes. The vendor should also indicate, in the technical details document, support envisaged/expected from UPSS.

14. Proposals complete in all respects should be submitted in two sealed envelopes along with a letter stating that the Vendor has understood the conditions mentioned in the Tender document and these are acceptable to them. The envelopes shall be addressed to Managing

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Director, Uttar Pradesh Upbhokta Sahkari Sangh Ltd., Head Office, Walaquadar Road, Lucknow- 226 001. The envelopes should be marked “Offer for Prereration of Detailed Project Report (DPR) for computerization of U. P.Sahakari Gram Vikas Bank Ltd . - Technical Details” and “ Offer for Prereration of Detailed Project Report (DPR) for computerization of U. P.Sahakari Gram Vikas Bank Ltd - Financial Details ” respectively. Both the envelopes should be submitted together on or before 5.30 p.m. on 3rd march 2011. The envelopes containing the technical details will be opened at 3.00 p.m. on 4th march 2011 at the office of Managing Director, Uttar Pradesh Upbhokta Sahkari Sangh Ltd., Head Office, Walaquadar Road, Lucknow- 226 001 in the presence of vendors or their authorised representatives.

The financial bid should be submitted only on prescribed format. Any additional clause is not acceptable and in that case the bid is liable to be rejected.

15. UPSS is not bind to accept the lowest or any tender and reserves the right to accept or reject any or all of the tenders, either in whole or in part without assigning any reasons for doing so.

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include its successors and assigns), UPSS, Uttar Pradesh has issued Notice Inviting Tender bearing No.____ dated __________ (hereinafter referred as said tender) in favour of our said Constituent for developing, testing and training ‘Customized ERP software’ for PCF, Uttar Pradesh. (b) One of the terms of the tender is that tenderer / bidder is required to give a Demand Draft drawn in favour of UPSS, Uttar Pradesh payable at ____, (valid for ___ days from the due date of the tender) for Rs.__________(Rupees __________________________only) as Earnest Money Deposit(EMD) along with their offer. The UPSS, Uttar Pradesh may accept Bank Guarantee in lieu of EMD for an equivalent amount issued by any Public Sector Bank, valid for 6 months from the date of issue.

(c) At the request of the said constituent the Bank has agreed to furnish guarantee for payment of the said amount of earnest money (or security deposit) in the matter hereinafter appearing NOW THEREFORE THIS DEED OF GUARANTEE WITNESSETH that in consideration of UPSS, Uttar Pradesh, agreeing not to insist upon the Earnest Money Deposit in cash/Demand Draft and accepting this guarantee in lieu thereof, we the ______ Bank, hereby unconditionally and irrevocably guarantee unto UPSS, Uttar Pradesh that our said Constituent will perform all their duties and functions and discharge all their obligations under the various terms and conditions of the said Tender conditions to the full satisfaction of UPSS, Uttar Pradesh failing which the Surety shall, on demand by UPSS, Uttar Pradesh and without demur, pay to UPSS, Uttar Pradesh the sum of Rs.--------------- (Rupees ------- lakhs only) at the Head Office of UPSS, Uttar Pradesh at Walaquadar Road, Lucknow – 226 001.

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THE SURETY HEREBY FURTHER COVENANTS THAT –

(i) The Surety shall pay to UPSS, Uttar Pradesh the said sum of Rs.____________ on first demand of PCF, Uttar Pradesh, made in writing by UPSS, Uttar Pradesh without reference to our said Constituent and notwithstanding any dispute or difference that may arise between UPSS, Uttar Pradesh and our said Constituent.

(ii) That this Guarantee shall be a continuous guarantee and shall not be revoked by the surety without prior consent in writing of UPSS, Uttar Pradesh.

(iii) That the decision of UPSS, Uttar Pradesh on the breach of any terms and conditions of the said contract /tender on the part of our said Constituent or their failure to perform obligations or discharge the duties under the said tender shall be final and binding on the Surety and shall not be disputed by the Surety inside or outside forums such as court, tribunal, arbitration, other authority.

(iv) That the notice of demand in writing issued by UPSS, Uttar Pradesh shall be conclusive proof as regards the amount due and payable to UPSS, Uttar Pradesh under this guarantee and it shall not be disputed by the Surety either inside or outside a court, tribunal, arbitration, other authority.

(v) That any neglect or forbearance on the part of UPSS, Uttar Pradesh in enforcing any of the terms and conditions of the said contract / tender or giving time for performance of the obligations and duties of our said Constituent under the said contract / tender or showing of any indulgence by UPSS, Uttar Pradesh shall not in any way release the Surety of its liabilities under this guarantee.

(vi) That the guarantee herein contained shall not in any way be affected by any variations in the said contract / tender which UPSS, Uttar Pradesh and our said Constituent may, by

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mutual consent, make in the said work order / tender or any other act or deed on the part of UPSS, Uttar Pradesh, which but for this clause may have the effect of discharging the surety under the law of securities shall not discharge the surety in any way and the surety’s obligation under this guarantee shall be discharged only by payment in full of the sums guaranteed hereunder provided, however, that the extent of liability of the Surety under this deed is not thereby increased.

(vii) That this guarantee shall not be affected by any infirmity or absence or irregularity in the exercise of the powers by or on behalf of our said Constituent to submit the said contract / tender and enter into Agreement said contract/or winding up or merger or amalgamation of our said constituent or dissolution of our said Constituent's company or by any change in constitution or in the name of our said Constituent's company.

(viii) That it shall not be necessary for UPSS, Uttar Pradesh to exhaust its remedies against our said Constituent before invoking this guarantee and the guarantee herein contained shall be enforceable against the Surety notwithstanding any other security which PCF, Uttar Pradesh may have obtained or may obtain from our said Constituent, may at the time when this guarantee is invoked be outstanding and unrealized.

(ix) That the Surety hereby agrees that this guarantee shall be valid and be in force for __days i.e. up to ________________. However, the Surety hereby unconditionally agrees and undertakes to renew this guarantee at the request of the UPSS, Uttar Pradesh for a further period of ___ months from the above mentioned date so as to continue to keep UPSS, Uttar Pradesh indemnified for the entire period of contract. The renewal will be at the cost and expenses of our said Constituent.

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(x) Any claim arising under this guarantee shall be preferred by UPSS, Uttar Pradesh within a period of _____ months from the aforesaid date of expiry of this guarantee or in the event of renewal, such renewed date and unless the claim is so preferred against the Surety, the Surety shall stand discharged of all its liabilities hereunder.

(xi) The guarantee will be in force up to _____________________ unless otherwise extended.

NOTHWITHSTANDING anything mentioned hereinabove, the maximum liability of thesurety under this Guarantee will be restricted to Rs._____/- (Rupees ____________________only) and the guarantee will be in force up to _____. The Surety is liable to pay the guaranteed amount or any part thereof under this guarantee only if the claim/demand is received by the Surety on or before _____.

IN WITNESS WHEREOF, the within named Surety has caused these presents to be executed by the hand of its duly authorized official on the date and at the place first herein above written.

SIGNED, SEALED AND DELIVERED FORAND ON BEHALF OF ______________

THE SURETY HEREIN BY THE HAND OFSHRI _____________________, ITSAuthorized Official

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ANNEXURE – I

Format for submission of Quotation – Technical Details

Please ensure that your response clearly answers all the questions. If you use additional schedules or documentation to support your response, make sure that they are clearly cross-referenced to the relevant question.

I. Basic Information of CompanyParticulars Response

1.Registered name 2.Name and Designation of the authorized official

responding to this request

3.Contact telephone, fax number and E-mail address

4.Registration number and date of registration 5.Registered Office (address) 6.Legal form of organization 7.Name and address of Parent company, if any 8.Brief description of the organization including date of incorporation, list of major business areas and divisions, list of products and services provided, key milestones in its development (not more than one A4 size sheet)

9.A brief account of software development / Consultancy services.10. List of specialised skilled for providing consultancy / preparation of DPR. 11. Name and level of certified international

quality standards obtained by the Company; if any (enclose copy of certificate)

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III. Understanding of This Project and Proposed Methodology:

The Technical Proposal should contain the following details

a. Brief overview of the DPRb. No. of skilled professionals to be engage to

complete the DPR with in stipulated time c. Estimated time required to design a quality

based standard DPR covering almost all modules / activities related to computerization.

d. Proposed plan / proforma of DPR presentation.

End of Part I

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Part-II (Financial Bid)

U.P. Upbhokta Sahkari Sangh Limited

Tender Document

For

Selection of

Vendor / Consulting firm

For

Preparation of Detailed Project Report (DPR)

For

Computerisation of

U.P.Sahakari Gram Vikas Bank Ltd.

Document Cost: Rs. 5000/-Date of Issue : -2011

Issued to :

____________________________

____________________________

No. of Pages :

Received Rs. 5000.00 (Rupees five thousand only) by _________________

Receipt no. …………………….date:…………………

Important Dates

Date & time for submission 0:00 p.m. on 2011

Date & of opening of technical part 0:00 p.m. on 2011

Date of opening of Financial part Will be informed as soon as the technical

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evaluation process gets completed

Financial Bid

SR. No.

Description Amount (INR)

1

Total cost of study design and prepare

Detailed Project Report (DPR) for

computerization of U.P.Sahakari Gram

Vikas Bank Ltd.

2 Taxes and other charges

Total:

End of Part II

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Check List

Must be marked as “YES” in case of compliance; “NO” otherwise.

Sr. No. Feature

Compliance(Yes/ No)

COMPLIANCE PROFORMAE FOR CORE BANKING SOLUTION

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