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Leadership and TeamworkChapter 10
Lacie Allen
Michael Goodman
Leadership and Teamwork
Current Issues
Challenging the Bureaucracy
Teamwork
Role of Communication Specialists
Current Issues
Consolidation Integrated health systems
CompetitionCollect and track information about
community healthAdvertising
ConsumerismStaffing Shortages
Leadership and Teamwork
Current Issues
Challenging the Bureaucracy
What is a Bureaucracy?
Grey’s Anatomy
http://www.youtube.com/watch?v=bZXp2WYp4KQ&mode=related&search=
Challenging the Bureaucracy
Organization Chart = VerticleOrganization Chart = Horizontal
Participative decision making (PDM)Specialized Jobs or Mission Centered
Expectations?Division of laborOpportunities for change
Challenging the Bureaucracy
Communication Skill Builders: Promoting a Shared VisionEstablish goals for the performanceKeep everyone on the same pageDefine the contribution of each individual
Paperwork and guidelinesRecordsOverload
Leadership and Teamwork
Challenging Bureaucracy
Current Issues
Teamwork
http://www.youtube.com/watch?v=TRmjlg0NZKA
Teamwork
AdvantagesApply multiple perspectives
to a problemReduce costly oversightsWell suited to
biopsychosocial careDifficulties and Drawbacks
Groupthink
Leadership and Teamwork
Challenging Bureaucracy
Current Issues
Teamwork
Role of Communication Specialists
Reducing Uncertainty
Bridging Boundaries
Providing Social Support
Working with the Media
Role of Communication Specialists
Managing Crisis
Promoting Community Outreach and Health Education
Marketing
Advocating for Patients
Leadership and Teamwork
Challenging Bureaucracy
Current Issues
Teamwork
Communication Specialists
Summary
Current Issues
Challenging the Bureaucracy
Teamwork
Role of Communication Specialists
Theodore Roosevelt
“The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough
to keep from meddling with them while they do it.”