Leadership CCM 2013

8/12/2019 Leadership CCM 2013

http://slidepdf.com/reader/full/leadership-ccm-2013 1/15

Leadership and Motivation across Cultures



What is Leadership?

! Ability to inspire a group toward the

achievement of a vision or set of goals.

! Being a leader in a foreign land! 85 percent of Fortune 500 companies have

reported a shortage of global managers with the

necessary skills.

! Most U.S. companies are not positioned to

implement global strategies due to a lack of

global leadership capabilities.

! Case: Leading Across Cultures at Michelin



! Global Leadership and Organizational BehaviourEffectiveness.

! “most ambitious study of global leadership”

! 1993-2003 (led by Wharton Business School)

! 18,000 leaders from 825 organizations in 62 countries

surveyed on ‘cultural practices’ (the ways things are)

and ‘cultural values’ (the way things should be.

! http://business.nmsu.edu/programs-centers/globe/



10 Cultural Clusters! Anglo Cultures: England, Australia, South Africa (white sample), Canada, New

Zealand, Ireland, United States,

! Latin Europe Italy, Portugal, Spain, France, Switzerland (French and Italianspeaking)

! Nordic Europe Finland, Sweden, Denmark, Norway

! Germanic Europe German-speaking Europe (Austria, German-speaking

Switzerland, Germany) plus Dutch-speaking Europe (Netherlands, Belgium andDutch speaking France)

! Eastern Europe Hungary, Bulgaria, Romania, Czech Republic, Slovakia,Poland, Lithuania, Latvia, Estonia, Serbia, Greece, Slovenia, Albania, Russia

! Latin America Costa Rica, Venezuela, Ecuador, Mexico, El Salvador,Colombia, Guatemala, Bolivia, Brazil, Argentina

! Sub-Saharan Africa Namibia, Zambia, Zimbabwe, South Africa (black sample),

Nigeria! Arab Cultures Algeria, Qatar, Morocco, Turkey, Egypt, Kuwait, Libya, Tunisia,

Lebanon, Syria, Yemen, Jordan, Iraq, UAE, Bahrain, Saudi Arabia, Oman

! Southern Asia India, Indonesia, Malaysia, Thailand, Iran

! Confucian Asia Taiwan, Singapore, Hong Kong, South Korea, China, Japan,Philippines, Vietnam



http://www.grovewell.com/pub-GLOBE-leadership-style.html





Globe survey

! Identified 6 dimensions of ‘Culturally-

endorsed Implicit Leadership theory’ (CLT).

CLT scores are relative on thesedimensions

! Charismatic/Value-based

! Ability to inspire, to motivate, and to expect high

performance outcomes from others

! Anglo-cluster scores higher (6.05); Middle east

scores lowest (5.35)



Globe survey

! Team-oriented! Emphasis on effective team-building

! Participative! Involving others in decision-making

! Humane-oriented! Compassion, generosity (South Asia cluster scores highest,

5.38)

! Autonomous (could impede or slightly facilitateoutstanding leadership)

! Independent and individualistic! Self-Protective (generally impeding to effective leadership)

! Face saving (Southern Asia scores highest 3.83)





! Read the article:

Javidan, M., Dorfman, P W., Sully de

Luque, M., and House,R.J. (2006).In the Eye of the Beholder: Cross Cultural

Lessons in Leadership from Project

GLOBE, Academy of ManagementPerspectives, 67-89.



Global Leaders:

• Inquisitive/natural curiosity

about foreign cultures• Adaptable

• Act as cultural brokers

• Draw leadership lessons

from the home culture



Examples:! What Indian managers do

differently, includes:

! Looking beyondstockholders’ interests topublic mission and nationalpurpose

! Drawing on improvisation,adaptation, and resilience toovercome endless hurdles

! Identifying products andservices of compelling valueto customers

! Investing in talent andbuilding a stirring culture



HCL’s Employee First Strategy

! Traditional approach

" Customers first

" employees (Commodities) next

! HCL’s mantra (World’s most modern management)

" Employee First

" customer loyalty & High revenue

" Vineet Nayar, CEO of HCL





Lessons from the heritage-culture! http://

www.youtube

.com/watch?

v=Ft7G549GF3Y

Documents

Leadership CCM 2013