26
LEADERSHIP WEEK AUGUST 12 - 25, 2020 #NARLEADERSHIPWEEK #NARONETOGETHER

LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

LEADERSHIP WEEKAUGUST 12 - 25 2020

NARLEADERSHIPWEEK NARONETOGETHER

NAR is a collective force The tremendous work being done by leaders at all levels ndash local state and national ndash amplifies our efforts and together we effectively advocate for our industry businesses and communities

During Leadership Week incoming 2021 leaders will participate in educational motivational and inspirational events Members and associations come together through leadership activities to share their unique perspectives and work collaboratively to advance the issues and initiatives that push the industry forward and invigorate our communities

ABOUT LEADERSHIP SUMMITNARrsquos Leadership Summit is the flagship event for Leadership Week Yoursquoll join 2021 NAR President Charlie Oppler and his Leadership Team as he presents his priorities for the upcoming year As associations stand together and work as one you will help represent NAR membersrsquo best interests and work collaboratively with members at all levels

LEARN MORE raquo Leadership Week Event Information narrealtoreventsleadership-week raquo Leadership Summit Virtual Platform narleadershipweekpathableco

NARrsquoS VIRTUAL LEADERSHIP WEEKW

ELC

OM

E

LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the

incoming president as well as identify best practices for strong working relationships and communications

2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)

3 Relay NAR HR resources available to associations and how to contact NAR about them

4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels

5 Relay a general understanding for REALTORreg association governance and structure at all three levels

6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them

7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones

AG

END

AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT

SPEAKER Charlie Oppler 2021 NAR President

EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy

1015AM - 1115AM CDTBREAKOUT SESSION

FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)

SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program

Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships

Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado

Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg

State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg

1115AM - 1215PM CDTBREAKOUT SESSION

CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY

NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan

Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg

Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg

State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg

1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES

NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward

SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO

TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE

More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises

SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg

1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES

The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 2: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NAR is a collective force The tremendous work being done by leaders at all levels ndash local state and national ndash amplifies our efforts and together we effectively advocate for our industry businesses and communities

During Leadership Week incoming 2021 leaders will participate in educational motivational and inspirational events Members and associations come together through leadership activities to share their unique perspectives and work collaboratively to advance the issues and initiatives that push the industry forward and invigorate our communities

ABOUT LEADERSHIP SUMMITNARrsquos Leadership Summit is the flagship event for Leadership Week Yoursquoll join 2021 NAR President Charlie Oppler and his Leadership Team as he presents his priorities for the upcoming year As associations stand together and work as one you will help represent NAR membersrsquo best interests and work collaboratively with members at all levels

LEARN MORE raquo Leadership Week Event Information narrealtoreventsleadership-week raquo Leadership Summit Virtual Platform narleadershipweekpathableco

NARrsquoS VIRTUAL LEADERSHIP WEEKW

ELC

OM

E

LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the

incoming president as well as identify best practices for strong working relationships and communications

2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)

3 Relay NAR HR resources available to associations and how to contact NAR about them

4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels

5 Relay a general understanding for REALTORreg association governance and structure at all three levels

6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them

7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones

AG

END

AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT

SPEAKER Charlie Oppler 2021 NAR President

EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy

1015AM - 1115AM CDTBREAKOUT SESSION

FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)

SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program

Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships

Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado

Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg

State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg

1115AM - 1215PM CDTBREAKOUT SESSION

CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY

NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan

Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg

Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg

State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg

1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES

NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward

SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO

TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE

More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises

SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg

1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES

The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 3: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the

incoming president as well as identify best practices for strong working relationships and communications

2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)

3 Relay NAR HR resources available to associations and how to contact NAR about them

4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels

5 Relay a general understanding for REALTORreg association governance and structure at all three levels

6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them

7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones

AG

END

AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT

SPEAKER Charlie Oppler 2021 NAR President

EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy

1015AM - 1115AM CDTBREAKOUT SESSION

FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)

SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program

Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships

Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado

Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg

State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg

1115AM - 1215PM CDTBREAKOUT SESSION

CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY

NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan

Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg

Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg

State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg

1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES

NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward

SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO

TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE

More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises

SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg

1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES

The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 4: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

AG

END

AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT

SPEAKER Charlie Oppler 2021 NAR President

EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy

1015AM - 1115AM CDTBREAKOUT SESSION

FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)

SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program

Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships

Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado

Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg

State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg

1115AM - 1215PM CDTBREAKOUT SESSION

CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY

NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan

Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg

Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg

State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg

1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES

NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward

SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO

TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE

More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises

SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg

1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES

The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 5: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg

Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg

Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg

State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg

1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES

NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward

SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO

TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE

More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises

SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg

1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES

The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 6: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

AG

END

Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg

SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer

1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)

Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now

SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg

WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING

NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election

SPEAKER Shannon McGahn National Association of REALTORSreg

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 7: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND

NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history

SPEAKER Lawrence Yun National Association of REALTORSreg

1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR

NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts

SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg

1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS

2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year

SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President

1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS

Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders

SPEAKER Bob Goldberg NAR CEO

1155AM ndash 1215PM CDTONE TOGETHER

NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times

SPEAKER Charlie Oppler 2021 NAR President

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 8: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

2021 LEADERSHIP TEAM

President CHARLIE OPPLER Franklin Lakes NJ

President-Elect LESLIE ROUDA SMITH

Plano TX

First Vice President KENNY PARCELL

Salem Utah

Treasurer NANCY LANE Brandon MS

Immediate Past President VINCE MALTA

San Francisco CA

Vice President of Association Affairs

TOMMY CHOI Chicago IL

Vice President of Advocacy LEIGH BROWN

Concord NC

Chief Executive Officer BOB GOLDBERG

Chicago IL

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 9: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

2021 REGIONAL VICE PRESIDENTS

REGION 1CT MA ME NH RI VT

Donna CussonWarren VT

REGION 2NJ NY PA

Margaret HartmanBuffalo NY

REGION 3DE DC MD VA WV

Bonnie Roberts-Burke Washington DC

REGION 4KY NC SC TN

Carl Tackett Georgetown KY

REGION 5AL FL GA MS VI PR

Andrew Barbar Boca Raton FL

REGION 6MI OH

Eugene Szpeinski Grandville MI

REGION 7IL IN WI

Michael Oldenettel Springfield IL

REGION 8IA MN NE ND SD

Len Sarvela Duluth MN

REGION 9AR KS MO OK

Doyle Yates Fayetteville AR

REGION 10LA TX

Vicki Fullerton The Woodlands TX

REGION 11AZ CO NV NM UT WY

Scott Matthias Highlands Ranch CO

REGION 12AK ID MT OR WA

Tiffanie Mai-Ganske Pocatello ID

REGION 13CA HI GU

Chris Kutzkey Yreka CA

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 10: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

2021 COMMITTEE LIAISONS

Association Leadership IIENE HOROWITZ

Rockaway NJ

Commercial amp Industry Specialties

JARED BOOTH Salt Lake City UT

Global Real Estate JORGE GUERRA Coral Gables FL

Law amp Policy HENRY KAMMANDEL

Omaha NE

MLS amp Data Management RICK HARRIS Ashland OR

Member Services KOKI ADASI

Washington DC

Broker Relations CINDY ARIOSA Lutherville MD

Public amp Federal Issues MAURA NEILL

Atlanta GA

REALTORreg Party Director

KEVIN BROWN Oakland CA

REALTORreg Party Community Engagement

ASA FLEMING Raleigh NC

REALTORreg Party Disbursement WES GRAHAM

Clovis NM

REALTORreg Party Fundraising

TAMARA SUMINSKI Manhattan Beach CA

REALTORreg Party Member Involvement

BETTE MCTAMNEY Skippack PA

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 11: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region

raquo LINK TO REQUEST FORM

REGION 1 JESSICA LAUTZ

VP Demographics and Behavioral Insights jlautznarrealtor

REGION 1 MARK BIRSCHBACH Senior Vice President

Strategic Business Innovation and Technology mbirschbachnarrealtor

REGION 2 JOHN PIERPOINT

SVP Chief Financial and Internal Operations Officer

jpierpointnarrealtor

REGION 2 JENNIFER RZESZEWSKI VP and Executive Director

Center for Specialized REALTORreg Education (CSRE)

jrzeszewskinarrealtor

REGION 3 VICTORIA GILLESPIE

Chief Marketing and Communications Officer

vgillespienarrealtor

REGION 3 GLENN SHIMKUS

VP Strategy and Innovation gshimkusnarrealtor

REGION 4 SUSIE HELM RCE

VP State and Local Services and Advocacy Operations

shelmnarrealtor

REGION 4 DONNA GLAND

SVP Talent Development and Resources

dglandnarrealtor

REGION 5 FAISAL GHAURI

VP Information Technology fghaurinarrealtor

REGION 5 JOE VENTRONE

VP Federal Policy and Industry Relations

jventronenarrealtor

REGION 6 ANDREacuteA MOORE

VP Diversity Inclusion and Talent Opportunity

amoorenarrealtor

REGION 6 KATE LAWTON

VP Member Experience klawtonnarrealtor

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 12: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

REGION 7 KATIE JOHNSON

SVP General Counsel and Chief Member Experience Officer

kjohnsonnarrealtor

REGION 7 KAREN PASCHAL

VP Taxation Financial Compliance and

Expense Management kpaschalnarrealtor

REGION 8 HEIDI HENNING RCE VP Meetings and Events

hhenningnarrealtor

REGION 8 MANTILL WILLIAMS

VP Public Relations and Communication Strategy

mwilliamsnarrealtor

REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor

REGION 9 LESLEY MUCHOW VP Deputy General

Counsel amp Legal Affairs lmuchownarrealtor

REGION 10 SHANNON MCGAHN

SVP Government Affairs smcgahnnarrealtor

REGION 10 ROLAND VARESKO

VP Digital Strategy rvareskonarrealtor

REGION 10 ERIN CAMPO

VP Leadership Resources ecamponarrealtor

REGION 11 TYLER THOMPSON VP Second Century

Ventures and REACHreg tthompsonnarrealtor

REGION 11 SUSAN WELTER VP Creative and Content Strategy

swelternarrealtor

REGION 12 GERRY ALLEN

VP RPAC and Campaign Services gallennarrealtor

REGION 13 CHARLIE DAWSON

VP Engagement cdawsonnarrealtor

REGION 12 MARC GOULD RCE

SVP Member Development mgouldnarrealtor

REGION 13 DAVE GARLAND

VP Second Century Ventures and REACHreg dgarlandnarrealtor

REGION 13 BILL MALKASIAN

Chief Advocacy Officer bmalkasiannarrealtor

EXECUTIVE OUTREACH PROGRAM

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 13: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

SPONSOR amp DISPLAYS

PLATINUM

DIAMOND

GOLD

NAR DISPLAYSCCIM Institute

IREM (Institute of Real Estate

Management)

NAR Member Experience Engagement amp Legal

NAR REACHreg

NAR Resources

Real Estate Business Institute (REBI)

REALTOR Benefitsreg Program

REALTOR Team StoreTM

REALTORreg Party amp RPAC

Realtors Property Resourcereg (RPR)

REALTORSreg Insurance Marketplace (SASid)

Residential Real Estate Council (RRC)

Strategic Association Management (SAM)

Womens Council of REALTORSreg

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 14: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NARSTRATEGICPRIORITIES

2021

EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that

raquo Help our members provide equal opportunity to all homebuyers

raquo Enable more people to build wealth through homeownership

raquo Foster diverse inclusive communities

raquo Attract a diverse inclusive next generation of practitioners

Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger

CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will

raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations

raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data

raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials

Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 15: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

narrealtor

facebookcomnardotrealtor

nardotrealtor

DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will

raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership

raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery

raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country

Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community

ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will

raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier

raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country

raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online

raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through

loz Updates to our data infrastructure

loz Active listening and communication through appropriate channels

loz Emphasis on diversity and inclusion in decision making

Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 16: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite

Contact Page

Follow us on Social Media

NARrsquos Hub Communication Platform for Governance and State and Local Leaders

Coronavirus Guides

raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos

Right Tools Right Now

NAR Governing Documents

NAR Mission Vision and Strategic Framework

NAR Diversity and Inclusion Statement

KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist

Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)

Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)

Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)

Strategic Planning Resources Toolkit

Strategic Association Management Program

Board of Directors Orientation Toolkit

Operational Procedures Checklist

Organization Assessment Checklist

Human Resources Toolkit

HR Toolkit for Association Volunteer Leaders

Includes the following

raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey

STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 17: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor

raquo Emerging Technology

Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor

Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor

raquo REACHreg Program

Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor

raquo REALTORreg Benefits Program

Colleen Doyle Director Strategic Initiatives cdoylenarrealtor

raquo REALTORreg Store raquo Right Tools Right Now

MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor

KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor

raquo Code of EthicsProfessional Standards

Charles Dawson Vice President Engagement cdawsonnarrealtor

raquo Commercial Resources

Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor

raquo Legal Topics raquo Window to the Law Videos

Victoria Broady Director Member Support vbroadynarrealtor

Dan Doepke Director Member Policy ddoepkenarrealtor

raquo Membership Policy raquo Core Standards

Diane Mosley Director Training and Policy Resources dmosleynarrealtor

Rob Reuter Director Member Networks rreuternarrealtor

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 18: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

Idis Rivera Director National Association Governance Programs iriveranarrealtor

Cindy Fauth Director Member Experience cfauthnarrealtor

Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor

raquo See Association Leader Resources Above

Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor

raquo Diversity Resources

Rodney Gansho Director Engagement rganshonarrealtor

Rene Galicia Director MLS Engagement rgalicianarrealtor

raquo MLS Policy

Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor

raquo Global Resources

Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor

raquo Library and Archives

Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor

raquo Logo and Trademark Rules

Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor

TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor

KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor

Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor

Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor

raquo Strategic Association Management Program

NAR RESOURCES amp KEY CONTACTS

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 19: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor

KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor

raquo REALTORSreg Conference and Expo

Susan Welter Vice President Creative and Content Strategy swelternarrealtor

raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety

Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor

Roland Varesko Vice President Digital Strategy rvareskonarrealtor

raquo Social Media AssetsPhotofy App

Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor

raquo Thatrsquos Who We R Campaign

RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor

KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor

Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor

Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor

Meredith Dunn Manager Research mdunnnarrealtor

raquo Research and Statistics Reports

NAR RESOURCES amp KEY CONTACTS

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 20: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor

KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor

Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor

Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor

raquo REALTORSreg Relief Foundation raquo Dues Information

MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor

KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor

raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College

Kasey Stewart Director NAR Member Development kstewartnarrealtor

raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources

Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor

raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability

ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor

Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor

NAR RESOURCES amp KEY CONTACTS

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 21: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor

Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor

Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor

Bryan Green Director Fair Housing Policy bgreenenarrealtor

Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor

Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor

Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor

Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor

Christine Windle Director Community Outreach cwindlenarrealtor

Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor

Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor

Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor

Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor

Peter Kelly Director On-line Fundraising pkellynarrealtor

Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor

raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories

NAR RESOURCES amp KEY CONTACTS

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 22: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor

raquo 2021 Leadership List raquo Leadership Team Request Form

REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom

KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom

Janine Sieja Senior Vice President Product Management janinesnarrprcom

Emily Line Vice President Member Experience emilylnarrprcom

Colleen Ryan Director Operations Services cryannarrprcom

raquo wwwnarrprcom

NAR RESOURCES amp KEY CONTACTS

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 23: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NOTE PAGE

NOTE PAGE

NOTE PAGE

Page 24: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NOTE PAGE

NOTE PAGE

Page 25: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and

NOTE PAGE

Page 26: LEADERSHIP WEEK · 2020. 8. 14. · NAR is a collective force. The tremendous work being done by leaders at all levels – local, state, and national – amplifies our efforts and