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LEADERSHIP WEEKAUGUST 12 - 25 2020
NARLEADERSHIPWEEK NARONETOGETHER
NAR is a collective force The tremendous work being done by leaders at all levels ndash local state and national ndash amplifies our efforts and together we effectively advocate for our industry businesses and communities
During Leadership Week incoming 2021 leaders will participate in educational motivational and inspirational events Members and associations come together through leadership activities to share their unique perspectives and work collaboratively to advance the issues and initiatives that push the industry forward and invigorate our communities
ABOUT LEADERSHIP SUMMITNARrsquos Leadership Summit is the flagship event for Leadership Week Yoursquoll join 2021 NAR President Charlie Oppler and his Leadership Team as he presents his priorities for the upcoming year As associations stand together and work as one you will help represent NAR membersrsquo best interests and work collaboratively with members at all levels
LEARN MORE raquo Leadership Week Event Information narrealtoreventsleadership-week raquo Leadership Summit Virtual Platform narleadershipweekpathableco
NARrsquoS VIRTUAL LEADERSHIP WEEKW
ELC
OM
E
LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the
incoming president as well as identify best practices for strong working relationships and communications
2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)
3 Relay NAR HR resources available to associations and how to contact NAR about them
4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels
5 Relay a general understanding for REALTORreg association governance and structure at all three levels
6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them
7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones
AG
END
AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT
SPEAKER Charlie Oppler 2021 NAR President
EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy
1015AM - 1115AM CDTBREAKOUT SESSION
FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)
SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program
Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships
Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado
Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg
State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg
1115AM - 1215PM CDTBREAKOUT SESSION
CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY
NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan
Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg
Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg
State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg
1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES
NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward
SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO
TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE
More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises
SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg
1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES
The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
NAR is a collective force The tremendous work being done by leaders at all levels ndash local state and national ndash amplifies our efforts and together we effectively advocate for our industry businesses and communities
During Leadership Week incoming 2021 leaders will participate in educational motivational and inspirational events Members and associations come together through leadership activities to share their unique perspectives and work collaboratively to advance the issues and initiatives that push the industry forward and invigorate our communities
ABOUT LEADERSHIP SUMMITNARrsquos Leadership Summit is the flagship event for Leadership Week Yoursquoll join 2021 NAR President Charlie Oppler and his Leadership Team as he presents his priorities for the upcoming year As associations stand together and work as one you will help represent NAR membersrsquo best interests and work collaboratively with members at all levels
LEARN MORE raquo Leadership Week Event Information narrealtoreventsleadership-week raquo Leadership Summit Virtual Platform narleadershipweekpathableco
NARrsquoS VIRTUAL LEADERSHIP WEEKW
ELC
OM
E
LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the
incoming president as well as identify best practices for strong working relationships and communications
2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)
3 Relay NAR HR resources available to associations and how to contact NAR about them
4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels
5 Relay a general understanding for REALTORreg association governance and structure at all three levels
6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them
7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones
AG
END
AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT
SPEAKER Charlie Oppler 2021 NAR President
EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy
1015AM - 1115AM CDTBREAKOUT SESSION
FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)
SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program
Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships
Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado
Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg
State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg
1115AM - 1215PM CDTBREAKOUT SESSION
CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY
NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan
Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg
Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg
State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg
1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES
NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward
SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO
TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE
More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises
SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg
1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES
The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
LEADERSHIP SUMMIT OBJECTIVES At the conclusion of the Summit the attendee will be able to1 Differentiate the roles of the AE vs the
incoming president as well as identify best practices for strong working relationships and communications
2 Identify current real estate trends and the associationrsquos perspective on them (including legal economic advocacy diversityinclusion association management and commercial real estate)
3 Relay NAR HR resources available to associations and how to contact NAR about them
4 Identify their new leadership team as well as their RVPs and Liaisons and how these individuals can assist them at the state and local levels
5 Relay a general understanding for REALTORreg association governance and structure at all three levels
6 Name the Incoming Presidentrsquos priorities for the year and how they might proceed for achieving them
7 Identify the attributes of leaders leadership teams and the thought process behind choosing successful ones
AG
END
AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT
SPEAKER Charlie Oppler 2021 NAR President
EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy
1015AM - 1115AM CDTBREAKOUT SESSION
FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)
SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program
Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships
Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado
Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg
State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg
1115AM - 1215PM CDTBREAKOUT SESSION
CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY
NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan
Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg
Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg
State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg
1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES
NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward
SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO
TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE
More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises
SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg
1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES
The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
AG
END
AMONDAY AUGUST 171000AM - 1015AM CDTWELCOME TO THE LEADERSHIP SUMMIT
SPEAKER Charlie Oppler 2021 NAR President
EMCEES Tommy Choi 2021 Vice President of Association Affairs Leigh Brown 2021 Vice President of Advocacy
1015AM - 1115AM CDTBREAKOUT SESSION
FOSTERING A STRONG VOLUNTEERCHIEF STAFF RELATIONSHIP ITrsquoS ALL ABOUT THE PLANNING A discussion between Elizabeth Mendenhall and Carole Kaptur (NAR Staff)
SPEAKERS Elizabeth Mendenhall 2018 NAR President Carole Kaptur Consultant Strategic Association Management Program
Past President Elizabeth Mendenhall and Carole Kaptur NAR staff consultant Strategic Association Management Program discuss how a strong relationship between volunteer leaders and chief staff executives is essential in order to achieve the goals of the association This session discusses a variety of factors that can make or break relationships as well as tried and true tactics to achieve success Immediately following this presentation state and local association staff and volunteer leadership partners engage in role plays that depict the dorsquos and donrsquots of effective relationships
Small Local Board (499 or less members) Speakers Catherine Chochon and Kevan Lyons REALTORSreg of Central Colorado
Medium Local Board (500-1999 members) Speakers Jessica Coates and Lisa Wissel Howard County Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Nancie Allen and Tricia Thomas Bay East Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Natalie Arrowsmith and Cliff Long Orlando Association of REALTORSreg
State Association Speakers Kitty Wallace and Steve Francks Washington Association of REALTORSreg
1115AM - 1215PM CDTBREAKOUT SESSION
CRISIS MANAGEMENT HOW TO LEAD IN TIMES OF UNCERTAINTY
NAR Staff State and Local Chief Staff Executives will lead a discussion on best practices and lessons learned when creating a crisis response plan
Small Local Board (499 or less members) Speakers Kim Gammond Central Oregon Association of REALTORSreg Patrick Newton National Association of REALTORSreg
Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg
State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg
1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES
NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward
SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO
TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE
More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises
SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg
1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES
The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
Medium Local Board (500-1999 members) Speakers Caitlin Orlicz Knoxville Area Association of REALTORSreg Troy Green National Association of REALTORSreg
Large Local Board (2000-6999 members) Speakers Suzanne Westrum San Antonio Board of REALTORSreg Mantill Williams National Association of REALTORSreg
Mega Local Board (7000+ members) Speakers Lynda Fernandez Miami Association of REALTORSreg Victoria Gillespie National Association of REALTORSreg
State Association Speakers Angela Brutsche Texas REALTORSreg Katie Johnson National Association of REALTORSreg
1215PM - 100PM CDTTHROUGH THE LENS OF 2020 LEADING DURING CRISES
NARrsquos 2021 President Charlie Oppler 2020 President Vince Malta and NARrsquos CEO Bob Goldberg sit down to discuss the most challenging year in our history what theyrsquove learned about crisis management and how the Leadership Team pivoted to keep the Association and its members moving forward
SPEAKERS Charlie Oppler 2021 NAR President Vince Malta 2020 NAR President Bob Goldberg NAR CEO
TUESDAY AUGUST 181000AM - 1100AM CDTSHORING UP OUR HOUSE ADDRESSING HISTORICAL AND CURRENT ISSUES OF RACISM BIAS AND INTOLERANCE
More than 50 years after the Fair Housing Act was enacted work is still underway to realize its full potential Through the lens of NARs ACT Initiative this panel will delve into both historical Issues and current day crises
SPEAKERS Richard Rothstein Economic Policy Institute and Thurgood Marshall Institute of the NAACP Legal Defense Fund Carrie Chang Minneapolis Area REALTORSreg Kevin Brown 2021 REALTORreg Party Director Bryan Green National Association of REALTORSreg
1100AM - 1200PM CDTCOMMERCIAL REDEVELOPMENT BUILDING A BRIDGE TO FAIR HOUSING amp THRIVING COMMUNITIES
The Fair Housing Act may apply to residences only but commercial redevelopment plays a huge role in building a bridge to thriving communities REALTORSreg who practice commercial real estate are modern-day community architects helping to revitalize communities by facilitating investments and promoting the sale and lease of commercial
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
AG
END
Aproperties that enhance neighborhoods and create millions of jobs across the country In this panel participants will explore commercial real estates role in building inclusive and thriving communities and share best practices for REALTORSreg
SPEAKERS Bo Menkiti The Menkiti Group and Keller Williams Capital PropertiesJames Huang Asian Real Estate Association of America Charlie Dawson National Association of REALTORSreg Nancy Lane 2021 NAR Treasurer
1200PM - 100PM CDTONE TOGETHER BUILDING STRONG INCLUSIVE COMMUNITIES (WHATrsquoS IT GOING TO TAKE)
Last year the Chicago Association of REALTORSreg launched a diversity committee the 77 named after and representing Chicagorsquos 77 unique neighborhoods while at the same time tasked with tackling topics like fair housing and economic development As state and local associations look for ways to tackle these topics join CAR CEO Michelle Mills Clement and one of the nations most preeminent scholars Dr Eddie Glaude of Princeton University as they discuss challenges facing Chicago and cities across the country and what everyone in the REALTORreg Family can do now
SPEAKERS Eddie S Glaude Jr PhD Princeton University Michelle Mills Clement Chicago Association of REALTORSreg
WEDNESDAY AUGUST 191000AM - 1025AM CDTLEGISLATIVE UPDATE WHERE WE ARE WHERE WE ARE GOING
NARrsquos Senior Vice President of Government Affairs Shannon McGahn provides an update on where current real estate issues stand in Congress and what to expect in the coming months including the upcoming Presidential election
SPEAKER Shannon McGahn National Association of REALTORSreg
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
1025AM - 1045AM CDTECONOMIC UPDATE WHERE WE STAND
NARrsquos Chief Economist Lawrence Yun provides updates and insights into the real estate market during this tumultuous time in American history
SPEAKER Lawrence Yun National Association of REALTORSreg
1045AM - 1115AM CDTWHAT YOU NEED TO KNOW ABOUT NAR
NAR Staff present key programs and resources available to members and associations as well as how to access additional information and staff contacts
SPEAKERS Katie Johnson National Association of REALTORSreg Sara Geimer National Association of REALTORSreg Karen Bebart National Association of REALTORSreg Susie Helm National Association of REALTORSreg Marc Gould National Association of REALTORSreg
1115AM - 1125AM CDTBEST ADVICE LEADERSHIP INSIGHTS
2021 President-Elect Leslie Rouda Smith and 2021 First Vice President Kenny Parcell talk about their leadership philosophies and key components for leading a successful year
SPEAKERS Leslie Rouda Smith 2021 NAR President-Elect Kenny Parcell 2021 NAR First Vice President
1125AM - 1155AM CDTMEETING THE MOMENT HOW NAR HAS SUPPORTED ITS MEMBERS THROUGH THE CRISIS
Moments of crisis are when associations have the opportunity to shine and 2020 has given NAR multiple moments to support our members and their businesses Join NAR CEO Bob Goldberg as he highlights the NAR response and the way forward for REALTORreg leaders
SPEAKER Bob Goldberg NAR CEO
1155AM ndash 1215PM CDTONE TOGETHER
NARrsquos 2021 President Charlie Oppler lays out his strategic priorities how important each and every member is to our collective force at the local state and national levels and how NAR will remain agile in uncertain times
SPEAKER Charlie Oppler 2021 NAR President
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
2021 LEADERSHIP TEAM
President CHARLIE OPPLER Franklin Lakes NJ
President-Elect LESLIE ROUDA SMITH
Plano TX
First Vice President KENNY PARCELL
Salem Utah
Treasurer NANCY LANE Brandon MS
Immediate Past President VINCE MALTA
San Francisco CA
Vice President of Association Affairs
TOMMY CHOI Chicago IL
Vice President of Advocacy LEIGH BROWN
Concord NC
Chief Executive Officer BOB GOLDBERG
Chicago IL
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
2021 REGIONAL VICE PRESIDENTS
REGION 1CT MA ME NH RI VT
Donna CussonWarren VT
REGION 2NJ NY PA
Margaret HartmanBuffalo NY
REGION 3DE DC MD VA WV
Bonnie Roberts-Burke Washington DC
REGION 4KY NC SC TN
Carl Tackett Georgetown KY
REGION 5AL FL GA MS VI PR
Andrew Barbar Boca Raton FL
REGION 6MI OH
Eugene Szpeinski Grandville MI
REGION 7IL IN WI
Michael Oldenettel Springfield IL
REGION 8IA MN NE ND SD
Len Sarvela Duluth MN
REGION 9AR KS MO OK
Doyle Yates Fayetteville AR
REGION 10LA TX
Vicki Fullerton The Woodlands TX
REGION 11AZ CO NV NM UT WY
Scott Matthias Highlands Ranch CO
REGION 12AK ID MT OR WA
Tiffanie Mai-Ganske Pocatello ID
REGION 13CA HI GU
Chris Kutzkey Yreka CA
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
2021 COMMITTEE LIAISONS
Association Leadership IIENE HOROWITZ
Rockaway NJ
Commercial amp Industry Specialties
JARED BOOTH Salt Lake City UT
Global Real Estate JORGE GUERRA Coral Gables FL
Law amp Policy HENRY KAMMANDEL
Omaha NE
MLS amp Data Management RICK HARRIS Ashland OR
Member Services KOKI ADASI
Washington DC
Broker Relations CINDY ARIOSA Lutherville MD
Public amp Federal Issues MAURA NEILL
Atlanta GA
REALTORreg Party Director
KEVIN BROWN Oakland CA
REALTORreg Party Community Engagement
ASA FLEMING Raleigh NC
REALTORreg Party Disbursement WES GRAHAM
Clovis NM
REALTORreg Party Fundraising
TAMARA SUMINSKI Manhattan Beach CA
REALTORreg Party Member Involvement
BETTE MCTAMNEY Skippack PA
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
EXECUTIVE OUTREACH PROGRAMPROGRAM SUMMARYThe Executive Outreach Program is designed to strengthen relationships and ensure a greater understanding and support for key issues facing the REALTORreg family NAR senior management VP teams serve as direct points of contact for staff and leadership of local state and MLS entities within each of the 13 NAR regions In coordination with the NAR Regional Vice Presidents NAR senior management will regularly connect with these stakeholders in each region
raquo LINK TO REQUEST FORM
REGION 1 JESSICA LAUTZ
VP Demographics and Behavioral Insights jlautznarrealtor
REGION 1 MARK BIRSCHBACH Senior Vice President
Strategic Business Innovation and Technology mbirschbachnarrealtor
REGION 2 JOHN PIERPOINT
SVP Chief Financial and Internal Operations Officer
jpierpointnarrealtor
REGION 2 JENNIFER RZESZEWSKI VP and Executive Director
Center for Specialized REALTORreg Education (CSRE)
jrzeszewskinarrealtor
REGION 3 VICTORIA GILLESPIE
Chief Marketing and Communications Officer
vgillespienarrealtor
REGION 3 GLENN SHIMKUS
VP Strategy and Innovation gshimkusnarrealtor
REGION 4 SUSIE HELM RCE
VP State and Local Services and Advocacy Operations
shelmnarrealtor
REGION 4 DONNA GLAND
SVP Talent Development and Resources
dglandnarrealtor
REGION 5 FAISAL GHAURI
VP Information Technology fghaurinarrealtor
REGION 5 JOE VENTRONE
VP Federal Policy and Industry Relations
jventronenarrealtor
REGION 6 ANDREacuteA MOORE
VP Diversity Inclusion and Talent Opportunity
amoorenarrealtor
REGION 6 KATE LAWTON
VP Member Experience klawtonnarrealtor
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
REGION 7 KATIE JOHNSON
SVP General Counsel and Chief Member Experience Officer
kjohnsonnarrealtor
REGION 7 KAREN PASCHAL
VP Taxation Financial Compliance and
Expense Management kpaschalnarrealtor
REGION 8 HEIDI HENNING RCE VP Meetings and Events
hhenningnarrealtor
REGION 8 MANTILL WILLIAMS
VP Public Relations and Communication Strategy
mwilliamsnarrealtor
REGION 9 LAWRENCE YUN SVP Research and Chief Economist lyunnarrealtor
REGION 9 LESLEY MUCHOW VP Deputy General
Counsel amp Legal Affairs lmuchownarrealtor
REGION 10 SHANNON MCGAHN
SVP Government Affairs smcgahnnarrealtor
REGION 10 ROLAND VARESKO
VP Digital Strategy rvareskonarrealtor
REGION 10 ERIN CAMPO
VP Leadership Resources ecamponarrealtor
REGION 11 TYLER THOMPSON VP Second Century
Ventures and REACHreg tthompsonnarrealtor
REGION 11 SUSAN WELTER VP Creative and Content Strategy
swelternarrealtor
REGION 12 GERRY ALLEN
VP RPAC and Campaign Services gallennarrealtor
REGION 13 CHARLIE DAWSON
VP Engagement cdawsonnarrealtor
REGION 12 MARC GOULD RCE
SVP Member Development mgouldnarrealtor
REGION 13 DAVE GARLAND
VP Second Century Ventures and REACHreg dgarlandnarrealtor
REGION 13 BILL MALKASIAN
Chief Advocacy Officer bmalkasiannarrealtor
EXECUTIVE OUTREACH PROGRAM
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
SPONSOR amp DISPLAYS
PLATINUM
DIAMOND
GOLD
NAR DISPLAYSCCIM Institute
IREM (Institute of Real Estate
Management)
NAR Member Experience Engagement amp Legal
NAR REACHreg
NAR Resources
Real Estate Business Institute (REBI)
REALTOR Benefitsreg Program
REALTOR Team StoreTM
REALTORreg Party amp RPAC
Realtors Property Resourcereg (RPR)
REALTORSreg Insurance Marketplace (SASid)
Residential Real Estate Council (RRC)
Strategic Association Management (SAM)
Womens Council of REALTORSreg
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
NARSTRATEGICPRIORITIES
2021
EXPAND HOUSING EQUALITY AND AFFORDABILITYREALTORSreg are committed to fulfilling the promise of the Fair Housing Act Building on our Fair Housing ACT Plan (ACT = Accountability Culture Change and Training) NAR will lead the way toward policies and programs that
raquo Help our members provide equal opportunity to all homebuyers
raquo Enable more people to build wealth through homeownership
raquo Foster diverse inclusive communities
raquo Attract a diverse inclusive next generation of practitioners
Collaboration with a broad coalition of organizationsmdashincluding multicultural real estate groups lenders and buildersmdashbrings a collective voice to the mission of equal housing opportunity for all Our combined thought leadership makes our voice stronger
CHAMPION REALTORSreg AS CONSUMERSrsquo BEST SOURCE OF INFORMATION ON THE REAL ESTATE TRANSACTION REALTORSreg are a collective force cooperating to provide the real estate data and expertise that consumers businesses and governments rely on In 2021 NAR will
raquo Reinforce the central role REALTORSreg play in the industry and the transaction as businesses evolve and pivot to virtual operations
raquo Continue to support programs and policies that open markets and break geographic barriers to facilitate the sharing of property listings and other data
raquo Inform and engage consumers on real estate issues at the national state and local level to augment our voice to public officials
Collaboration between MLSs and other data providers helps ensure the brokerage community can meet the expectations of todayrsquos consumers
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
narrealtor
facebookcomnardotrealtor
nardotrealtor
DRIVE COMMUNITY DEVELOPMENTREALTORSreg are informed and engaged community leaders driving economic development affordability and innovative community design In 2021 NAR will
raquo Work to elect REALTORreg champions and advance the real estate issues at every level that drive community development private property rights and the American dream of home ownership
raquo Advocate for real estate as an essential service during times of crisis and as a leader in economic recovery
raquo Actively seek to generate opportunity for commercial members by bringing together practitioners investors developers and community leaders from around the country
Collaboration between residential and commercial real estate organizationsmdashincluding NARrsquos affiliated institutes societies and councilsmdashstrengthens our value to the industry and the community
ENHANCE MEMBER ENGAGEMENT AND THE MEMBER EXPERIENCEREALTORSreg get measurable value from their membership and their engagement in the organization benefits their business and their community To enhance member engagement in 2021 NAR will
raquo Facilitate robust member participation in the political process at the local state and federal levels When members speak with one voice on issues that impact real estate we are a powerful force multiplier
raquo Quantify membersrsquo volunteer efforts in order to demonstrate the impact REALTORSreg have on communities across the country
raquo Help members adjust to the new realities of the market through delivery of essential resources and services including world-class credentials and professional development offered live or online
raquo Continue a multiyear effort to know our members better in order to provide more relevant customized content and services through
loz Updates to our data infrastructure
loz Active listening and communication through appropriate channels
loz Emphasis on diversity and inclusion in decision making
Collaboration with state and local associations and our technology partners is essential to providing members with a more customized experience Members will feel heard and their perception of the value of membership in the REALTORreg organization will increase
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
NAR RESOURCES amp KEY CONTACTSGENERAL RESOURCESWebsite
Contact Page
Follow us on Social Media
NARrsquos Hub Communication Platform for Governance and State and Local Leaders
Coronavirus Guides
raquo Member Hotline 1-800-874-6500 raquo Political Advocacy Guide raquo Pivot in Place Videos
Right Tools Right Now
NAR Governing Documents
NAR Mission Vision and Strategic Framework
NAR Diversity and Inclusion Statement
KEY RESOURCES FOR ASSOCIATION LEADERSPresidentChief Staff Executive Checklist
Sample Presidentrsquos Job Profile (Small AssociationAdministrative Model)
Sample Presidentrsquos Job Profile (Medium AssociationManagement Model)
Sample Presidentrsquos Job Profile (Large AssociationLeadership Model)
Strategic Planning Resources Toolkit
Strategic Association Management Program
Board of Directors Orientation Toolkit
Operational Procedures Checklist
Organization Assessment Checklist
Human Resources Toolkit
HR Toolkit for Association Volunteer Leaders
Includes the following
raquo Chief Staff Evaluation raquo Succession Planning raquo Compensation raquo CEOAE Search Process raquo Negotiating a CEO Agreement (with sample) raquo Models Planning Tool raquo Local Association Compensation Profile Survey
STRATEGIC BUSINESS INNOVATION AND TECHNOLOGY GROUPGROUP LEADER Mark Birschbach Senior Vice President Strategic Business Innovation and Technology mbirschbachnarrealtor
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
NAR RESOURCES amp KEY CONTACTSKEY CONTACTS Glenn Shimkus Vice President Strategy and Innovation gshimkusnarrealtor
raquo Emerging Technology
Dave Garland Vice President Second Century Ventures and REACHreg dgarlandnarrealtor
Tyler Thompson Vice President Second Century Ventures and REACHreg tthompsonnarrealtor
raquo REACHreg Program
Kristin Maurelia Director Strategic Alliances kmaurelianarrealtor
raquo REALTORreg Benefits Program
Colleen Doyle Director Strategic Initiatives cdoylenarrealtor
raquo REALTORreg Store raquo Right Tools Right Now
MEMBER EXPERIENCE ENGAGEMENT AND LEGAL AFFAIRS GROUP GROUP LEADER Katie Johnson General Counsel and Chief Member Experience Officer kjohnsonnarrealtor
KEY CONTACTS Kate Lawton Vice President Member Experience klawtonnarrealtor
raquo Code of EthicsProfessional Standards
Charles Dawson Vice President Engagement cdawsonnarrealtor
raquo Commercial Resources
Lesley Muchow Deputy General Counsel and Vice President Legal Affairs lmuchownarrealtor
raquo Legal Topics raquo Window to the Law Videos
Victoria Broady Director Member Support vbroadynarrealtor
Dan Doepke Director Member Policy ddoepkenarrealtor
raquo Membership Policy raquo Core Standards
Diane Mosley Director Training and Policy Resources dmosleynarrealtor
Rob Reuter Director Member Networks rreuternarrealtor
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
Idis Rivera Director National Association Governance Programs iriveranarrealtor
Cindy Fauth Director Member Experience cfauthnarrealtor
Cindy Sampalis Director Engagement and Association Leadership Development csampalisnarrealtor
raquo See Association Leader Resources Above
Fred Underwood Director Engagement Diversity and Inclusion funderwoodnarrealtor
raquo Diversity Resources
Rodney Gansho Director Engagement rganshonarrealtor
Rene Galicia Director MLS Engagement rgalicianarrealtor
raquo MLS Policy
Joseph Schneider Director Engagement and Global Strategy jschneidernarrealtor
raquo Global Resources
Frederik Heller Director Library Operations and Information Strategy fhellernarrealtor
raquo Library and Archives
Chloe Hecht Senior Counsel Director Legal Affairs chechtnarrealtor
raquo Logo and Trademark Rules
Jonathan Waclawski Political Compliance Counsel jwaclawskinarrealtor
TALENT DEVELOPMENT AND RESOURCES GROUP GROUP LEADER Donna Gland Senior Vice President Talent Development and Resources dglandnarrealtor
KEY CONTACTSAndreacutea Moore Vice President Diversity Inclusion amp Talent Opportunity amoorenarrealtor
Donna Garcia Director Compensation Benefits amp Strategic Association Management Services dgarcianarrealtor
Carole Kaptur Consultant Strategic Association Management Services ckapturnarrealtor
raquo Strategic Association Management Program
NAR RESOURCES amp KEY CONTACTS
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
MARKETING COMMUNICATIONS AND EVENTS GROUP GROUP LEADER Victoria Gillespie Chief Marketing and Communications Officer vgillespienarrealtor
KEY CONTACTS Heidi Henning Vice President Meetings and Events hhenningnarrealtor
raquo REALTORSreg Conference and Expo
Susan Welter Vice President Creative and Content Strategy swelternarrealtor
raquo Good Neighbor Program raquo REALTORreg Magazine raquo REALTORreg AE Magazine raquo Commercial Connections Magazine raquo REALTORreg Safety
Mantill Williams Vice President Public Relations and Communication Strategy mwilliamsnarrealtor
Roland Varesko Vice President Digital Strategy rvareskonarrealtor
raquo Social Media AssetsPhotofy App
Karen Bebart Director Consumer Brand Advertising kbebartnarrealtor
raquo Thatrsquos Who We R Campaign
RESEARCH GROUP GROUP LEADER Lawrence Yun Chief Economist and Senior Vice President Research lyunnarrealtor
KEY CONTACTSJessica Lautz Vice President Demographics and Behavioral Insights jlautznarrealtor
Gay Cororaton Senior Economist Director of Housing and Commercial Research scororatonnarrealtor
Brandi Snowden Director Member and Consumer Survey Research bsnowdennarrealtor
Meredith Dunn Manager Research mdunnnarrealtor
raquo Research and Statistics Reports
NAR RESOURCES amp KEY CONTACTS
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
FINANCE BUILDINGS AND INFORMATION TECHNOLOGY GROUPGROUP LEADER John Pierpoint Chief Financial and Internal Operations Officer jpierpointnarrealtor
KEY CONTACTSFaisal Ghauri Vice President Information Technology fghaurinarrealtor
Karen Paschal Vice President Taxation Financial Compliance and Expense Management kpaschalnarrealtor
Patty Garcia Director of Dues Compliance and REALTORSreg Relief Foundation Services pgarcianarrealtor
raquo REALTORSreg Relief Foundation raquo Dues Information
MEMBER DEVELOPMENT GROUP GROUP LEADER Marc Gould Senior Vice President Member Development mgouldnarrealtor
KEY CONTACTSJennifer Rzeszewski Vice President and Executive Director CSRE jrzeszewskinarrealtor
raquo Designations and Certifications raquo Center for REALTORreg Development (online education) raquo NAR Academy at Columbia College
Kasey Stewart Director NAR Member Development kstewartnarrealtor
raquo Commitment to Excellence raquo Center for REALTORreg Financial Wellness raquo Broker Resources
Amanda Stinton Director Leadership amp Sustainability astintonnarrealtor
raquo Leadership Academy raquo REALTORreg Leadership Training raquo NAR Sustainability
ADVOCACY GROUP GROUP LEADERS Bill Malkasian Chief Advocacy Officer bmalkasiannarrealtor
Shannon McGahn Senior Vice President Government Affairs smcgahnnarrealtor
NAR RESOURCES amp KEY CONTACTS
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
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NOTE PAGE
KEY CONTACTS Lisa Scott Director Public Advocacy lscottnarrealtor
Helen Devlin Director Federal Legislative and Political Affairs hdevlinnarrealtor
Joe Ventrone Vice President Federal Policy and Industry Relations jventronenarrealtor
Bryan Green Director Fair Housing Policy bgreenenarrealtor
Christie DeSanctis Director Federal Banking Lending and Housing Finance Policy cdesanctisnarrealtor
Sarah Young Director Real Estate Services and Policy Oversight scyoungnarrealtor
Megan Booth Director Federal Housing Valuation Commercial Real Estate Policy and Programs mboothnarrealtor
Susan Helm Vice President State and Local Services and Advocacy Operations shelmnarrealtor
Christine Windle Director Community Outreach cwindlenarrealtor
Erin Murphy Director Consumer Advocacy Outreach emurphynarrealtor
Beth Brittingham Director Political Meetings amp Events bbrittinghamnarrealtor
Gerry Allen Vice President RPAC and Campaign Services gallennarrealtor
Lauren Colicelli Director RPAC Fundraising lcolicellinarrealtor
Peter Kelly Director On-line Fundraising pkellynarrealtor
Jim MacGregor Director Campaign Services and Member Mobilization jmacgregornarrealtor
raquo REALTORreg Party Resources raquo State and Local Issues Policy Statements raquo Hot Topic Alerts amp White Papers raquo State Legislative Monitor raquo Real Estate Industry Impact Watch Report raquo State and Local Coronavirus Resources raquo Federal Coronavirus Response raquo Top Federal Issues raquo Federal Advocacy Agenda raquo 2019 Federal Successes raquo REALTORreg Party Success Stories
NAR RESOURCES amp KEY CONTACTS
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
NOTE PAGE
NOTE PAGE
NOTE PAGE
LEADERSHIP RESOURCES GROUPGROUP LEADER Erin Campo Vice President Leadership Resources ecamponarrealtor
raquo 2021 Leadership List raquo Leadership Team Request Form
REALTORSreg PROPERTY RESOURCE GROUP LEADER Jeff Young Chief Operating OfficerGeneral Manager jyoungnarrprcom
KEY CONTACTSKaren France Senior Vice President Market Engagement karenfnarrprcom
Janine Sieja Senior Vice President Product Management janinesnarrprcom
Emily Line Vice President Member Experience emilylnarrprcom
Colleen Ryan Director Operations Services cryannarrprcom
raquo wwwnarrprcom
NAR RESOURCES amp KEY CONTACTS
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