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Leadership and its IMPACT! on Organizational Culture and Effectiveness …a Lead-Level Organizational Solution  Success at the Speed of Leadership 1 of 2 www.dillardpartners.com “Everything rises and falls on Leadership” – John Maxwell, cutting-edge entrepreneur, best-selling author, and dynamic speaker Introduction:  Leaders’ impact organizational culture and that, in turn, determines levels of individual, group, and organizational effectiveness. This 8-day lead-level bundled solution is designed to help individual leaders strengthen thinking and behavioral styles that promote their effectiveness and moderate styles that prevent them from realizing their potential. It also helps leaders understand and improve the impact they have on culture, as well as increase effectiveness at the individual, group, and organizational level. Most Frequently Used for: Initiating leadership development and establishing a direction for change Providing leaders with unique insights regarding their impact on others Helping leaders adopt strategies to increase personal effectiveness Enhancing organizational effectiveness through leadership development Improving leaders capabilities as a team member or individual contributor “The level of leadership exhibited determines the results. Over time, where there are lackluster results, there is a leadership deficiency. Where there are stellar results, there is strong leadership.” – From the article “Results” by Chris Brady, independent business owner, co-Founder of TEAM, and co-Author of Launching a Leadership Revolution . Project Title: Leadership and its IMPACT! on Organizational Culture and Effectiveness – Presented by the leadership and culture change experts at Dillard Partners, LLC Project Description : Through a combination of high-impact training and high-touch consulting, this project will help any organization kick-start or enhance its organizational development efforts. Designed to show leaders how and why to measure organizational culture and reveal the impact leadership has on individual, group, and organizational effectiveness, LeadersIMPACT!™ quickly begins uncovering assumptions about leadership, motivation, cooperation, and achievement. Action plans are also created that include practical first steps toward increasing overall effectiveness at the i ndividual, group and organizational l evels. A cross-section from the organization will complete an Organizational Culture Inventory™ (OCI) from Human Synergistics®, a world-leader in high-quality assessments and simulations for individuals, leaders, teams, and organizations. The OCI provides a picture of the organization’s operating cu lture in terms of the behaviors that members believe are currently expected or implicitly required of them by leaders in the organization. This provides valuable insight to leaders on how they are currently impacting the organization as a whole, and can serve to help them guide the way in which members approach their work and interact with one another. This, i n turn, directly impacts organizational effectiveness, including the capacity to solve problems and adapt to change. This program includes our 2-day intensive grow-level LeadersIMPACT!™ workshop where participants really begin to understand Leadership and its IMPACT! on Organizational Culture and Effectiveness. The workshop includes the “Coach” simulation, which teaches leaders how to bala nce task mastery and self-set goals (achievement orientation) with complementary human relations sk ills (cooperation) to “get things done”. And for optimal flexibility, the workshop can be broken into four 4-hour segments for greater convenience in delivery without di srupting business operations. Project Outline: A. Day 1 – Part 1 day @ Client Site) Meeting with Top Management to explain the purpose and process of the project Set up schedule for the project B. Day 1 – Part 2 day @ Cli ent Site)

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Leadership and its IMPACT! on Organizational Culture and Effectiveness…a Lead-Level Organizational Solution

  Success at the Speed of Leadership™ 1 of 2 www.dillardpartners.com

“Everything rises and falls on Leadership” – John Maxwell, cutting-edge entrepreneur, best-selling author, anddynamic speaker

Introduction: 

Leaders’ impact organizational culture and that, in turn, determines levels of individual, group, andorganizational effectiveness. This 8-day lead-level bundled solution is designed to help individual leadersstrengthen thinking and behavioral styles that promote their effectiveness and moderate styles thatprevent them from realizing their potential. It also helps leaders understand and improve the impact theyhave on culture, as well as increase effectiveness at the individual, group, and organizational level.

Most Frequently Used for:

Initiating leadership development and establishing a direction for change Providing leaders with unique insights regarding their impact on others Helping leaders adopt strategies to increase personal effectiveness Enhancing organizational effectiveness through leadership development Improving leaders capabilities as a team member or individual contributor

“The level of leadership exhibited determines the results. Over time, where there are lackluster results, there is a leadership deficiency. Where there are stellar results, there is strong leadership.” – From the article “Results” by ChrisBrady, independent business owner, co-Founder of TEAM, and co-Author of Launching a Leadership Revolution .

Project Title:

Leadership and its IMPACT! on Organizational Culture and Effectiveness – Presented by theleadership and culture change experts at Dillard Partners, LLC

Project Description:

Through a combination of high-impact training and high-touch consulting, this project will help anyorganization kick-start or enhance its organizational development efforts. Designed to show leaders howand why to measure organizational culture and reveal the impact leadership has on individual, group, andorganizational effectiveness, LeadersIMPACT!™ quickly begins uncovering assumptions aboutleadership, motivation, cooperation, and achievement. Action plans are also created that include practicalfirst steps toward increasing overall effectiveness at the individual, group and organizational levels.

A cross-section from the organization will complete an Organizational Culture Inventory™ (OCI) fromHuman Synergistics®, a world-leader in high-quality assessments and simulations for individuals,leaders, teams, and organizations. The OCI provides a picture of the organization’s operating culture interms of the behaviors that members believe are currently expected or implicitly required of them byleaders in the organization. This provides valuable insight to leaders on how they are currently impactingthe organization as a whole, and can serve to help them guide the way in which members approach theirwork and interact with one another. This, in turn, directly impacts organizational effectiveness, includingthe capacity to solve problems and adapt to change.

This program includes our 2-day intensive grow-level LeadersIMPACT!™ workshop where

participants really begin to understand Leadership and its IMPACT! on Organizational Culture andEffectiveness. The workshop includes the “Coach” simulation, which teaches leaders how to balance taskmastery and self-set goals (achievement orientation) with complementary human relations skills(cooperation) to “get things done”. And for optimal flexibility, the workshop can be broken into four 4-hoursegments for greater convenience in delivery without disrupting business operations.

Project Outline:

A. Day 1 – Part 1 (¼ day @ Client Site)

Meeting with Top Management to explain the purpose and process of the project

Set up schedule for the project

B. Day 1 – Part 2 (¾ day @ Client Site)

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Leadership and its IMPACT! on Organizational Culture and Effectiveness…a Lead-Level Organizational Solution

  Success at the Speed of Leadership™ 2 of 2 www.dillardpartners.com

Complete the OCI-Current , OCI-Ideal , and/or OEI

C. Day 2 – Leadership and its IMPACT! on Organizational Culture and Effectiveness (On/Off-Site)

Welcome and Ice Breaker (1 hour)

Introduction to Culture (1 hour)

How Culture Really Works (30 minutes)

Leaders’ Impact on Organizational Culture & Effectiveness (1.5 hour) Coach – Simulation (3.5 hours)

Culture’s Impact on Group/ Team Performance – Group Styles Inventory™ (30 minutes)

D. Day 3 – Leadership and its IMPACT! on Organizational Culture and Effectiveness (On/Off-Site)

Teams and Teamwork (1 hour)

Analysis of Group Interaction/ Score and Debrief of Group Styles Inventory™ (1.5 hour)

Organizational Culture and Effectiveness (OCI and OEI) (1.5 hours)

Culture’s IMPACT! on Individual Thinking and Performance – Life Styles Inventory™ (4 hours)

E. Day 4 (Dillard Partners, LLC)

Analysis of the OCI Feedback Report from Human Synergistics® 

Prep for Site Transformation Assessment and Readiness Tour (START)

F. Day 5 (Client Site)

START - Onsite review and evaluation of Culture and Key Performance Indicators

G. Days 6-7 (Dillard Partners, LLC) Analysis of OCI and Onsite review

Prepare Executive Summary and Report w/ Recommendations

H. Day 8 (Client Site)

Presentation to Top Management on results of the project

Action Planning for Organizational Culture and Effectiveness

“A leader’s skills, abilities, competencies, behaviors, activities, and styles are important, but they do not define the essence of one’s leadership. Rather, the essence of leadership is the impact that a person has on the thinking and behavior of others and the culture that he or she ends up creating as a result. Thus, managers who want to learn to be better leaders need to understand their impact as well as the personal characteristics and qualities that contribute to that impact. Information on impact provides the context—and purpose—for the choices that the manager will then make about changes in leadership activities, behaviors or styles.” – From “The Essence of Leadership” by Janet L.Szumal, Ph.D., Human Synergistics® Center for Applied Research

Human Synergistics® Material Overview:

Coach Simulation – A values-oriented exercise designed to highlight co-operation and achievement, orco-achieving (coaching) and as a primary leadership style. It helps participants apply the principles ofachievement motivation by demonstrating that there are clearly some exceptional ways of thinking andbehaving that increase individual, group and organizational effectiveness.

Group Styles Inventory™ – Designed for serious team-building programs, the GSI assesses the way inwhich team members interact with one another and approach problems and decisions. Insights into theseinteraction styles enable teams to identify what they need to do to work together more effectively andachieve synergy—that is, to ensure that their interactive efforts have a greater impact than the sum oftheir individual efforts.

Life Styles Inventory™ – The LSI provides people with insightful and otherwise unavailable informationon their thinking and behavioral styles—information that can be used for self discovery, self monitoring,and self development. LSI helps people to get to know themselves. It provides feedback on patterns ofthinking that are Constructive and productive as well as those that are Defensive and counter-productive.Guided by this feedback, the individual can improve upon what is good and work to change what could bebetter. The results: improved individual well-being and enhanced performance.

Organizational Culture Inventory™ – The OCI is recognized as one of the most widely used andthoroughly researched organizational surveys in the world. Developed by Drs. Robert A. Cooke and J.Clayton Lafferty, the OCI provides a picture of an organization’s operating culture in terms of thebehaviors that members believe are expected or implicitly required. By guiding the way in which membersapproach their work and interact with one another, these “behavioral norms” determine the organization’scapacity to solve problems, adapt to change, and perform effectively.