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LEADING
Chapter 13
BOH4M Business Leadership
THE NATURE 0F LEADERSHIP
Leadership – is the process of inspiring others to
work hard to accomplish important tasks.
Vision – is a clear sense of the future.
Visionary leadership – brings to the situation a
clear sense of the future and an understanding of
how to get there.
THE NATURE OF LEADERSHIP
Figure 13.1 Leading viewed in relationship to the
other management functions.
Leading… to inspire effort
Planning… to set the direction
Organizing… to create structures
Controlling… to ensure results
THE FIVE PRINCIPLES FOR M E E T I N G T H E C H A L L E N G E S O F V I S I O N A R Y L E A D E R S H I P
1. Be the example – provide a consistent model of how
others can and should act.
2. Show enthusiasm – inspire others through personal
enthusiasm to share in a common vision.
3. Help others to act – be a team player and support the
efforts and talents of others.
4. Challenge the process – be a pioneer; encourage
innovation and support people who have ideas.
5. Celebrate achievements – bring emotion into the
workplace and rally “hearts” and “minds.”.
POWER AND INFLUENCE
Power – is the ability to get someone else to do something you
want done or to make things happen the way you want.
SOURCES OF POSITION POWER
Reward power – is the capacity to offer something of value as a
means of influencing other people.
Coercive power – is the capacity to punish or withhold positive
outcomes as a means of influencing other people.
Legitimate power – is the capacity to influence other people by
virtue of formal authority, or the rights of office.
POWER AND INFLUENCE
SOURCES OF PERSONAL POWER
Expert power - is the capacity to influence other people because of
specialized knowledge.
Referent power - is the capacity to influence other people because of their
desire to identify personally with you.
TURNING POWER INTO INFLUENCE
To succeed at leadership, managers must both acquire all types of
power and use them appropriately. The best leaders understand that
use of the various power bases results in quite different outcomes.
When one relies on rewards, legitimacy, and coercion, compliance will
be short lived. When one relies on expert and reference power, has
more impact in that the follower responds positively through
internalized understanding or beliefs that create long-lasting impact on
behaviour.
ETHICS AND THE LIMITS TO POWER
Ethical dilemmas occur when leaders and managers
pressure followers to do questionable things.
In order to alleviate this issue, the follower must ask
himself/herself this question: Where do I (or will I) draw
the line; at what point do I (or will I) refuse to comply with
requests?
As Chester Barnard said, “It is the acceptance” that
establishes the limits of managerial power.”
LEADERSHIP AND EMPOWERMENT
Empowerment – enables others to gain and use decision-
making power.
Effective leaders empower other by providing them
with the information, responsibility, authority, and trust
to make decisions and act independently. They know
that when people feel empowered to act, they tend to
follow through with commitment and high-quality work.