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A quick look at people issues, when leading organizational change. The basics can be overlooked in complex situations. Prepared as part of the ILM Level 7 Strategic Leadership course.
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1
Leading People Through Change
Presentation by:
Ms. Funmi Ade
Ms. Funmi Ade- Leadership (acknowledge reference & copy of various sources)
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
2
Change Unsatisfactory Present – Excellent Satisfaction (Alternative)
Need for things to be different.
The desire for a better future state
•Organizational Implications•Magnitude of Change•Project management capacity of organisation
Imperatives: Type of Organizational Culture Task Culture
Role CulturePerson CulturePower Culture
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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Types of Change
Incremental Evolution Adaptation
Big Bang Revolution Reconstruction
Transformation Realignment =
End Result
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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Strategy Skills
SystemsStaff
Shared values
Structure
Style
7 S Model of Change
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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People – the key to success- Internal
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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People- Stakeholders - External
High MediumLowIndifferent
ConfidenceVery confidentFairlyNot at all
ImpactMajorSomeMinorNone
ConcernDetermineIssues Technical Process People Environment
Stakeholders-Individuals OrganisationsGroups-
Consumers, suppliers, interest groups
Important:Stakeholder external & internal not mutually exclusive
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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Influencing People
PRO
CHANGE
ANTI
CHANGE
FORCE TRADE PERSUADE INVOLVE COMMUNICATE
MinimisingResistance
Engaging and Maximising Motivation
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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People Considerations
• Capacity – do people have the skills, knowledge, ability to change?• Psychology –
are people emotionally ready to change? Letting go of the past Ready for the future
• Failing to manage the psychological process causes resistance to change; awareness of negatives should be factored in
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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Analyze
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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The Change Agent- (some) Styles of Leadership
1. Visionary Leadership – Leader sets direction by creating a vision that engages people. People share the dream. Conclusion from the study authors: this best practice leadership style is probably the overall most effective style, especially the higher in the organization one progresses.
2. Democratic – Inclusion and participation show that each member is valued by this leader. This is particularly effective when the leader is genuinely looking for ideas or seeking to secure buy-in for a potential change. At some point, however, if consensus cannot be reached the leader must make the decision and move ahead. 6. Commanding – Leader provides clear direction and makes all decisions. It can be useful temporarily in a crisis, to jump-start a new initiative, or with a problem employee, but use of the commanding style should be very limited.
3. Commanding – Leader provides clear direction and makes all decisions. It can be useful temporarily in a crisis, to jump-start a new initiative, or with a problem employee, but use of the commanding style should be very limited.
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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Inspire a Shared VisionThe Kouzes and Posner Five Practices of Exemplary Leadership
1 of the set of attributes practice- rate yourself and develop leadership PDP
No ATTRIBUTES Score
1 Be clear about the strengths of the past.
2 Be aware of the values and motivations of those with whom you work.
3 Construct a vision statement, and have others add their feedback.
4 Keep your eye on the big picture, and keep heading on that path.
5 Speak positively.
6 Listen first and often.
Ms. Funmi Ade- Leadership (acknowledge reference to various sources)
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