Leading Successful Transition

Why are we here?

We are here to talk about the transition your environment is going through and the fact that you are an integral part of the transition process……

So what is transition and what is your role?

Change and Transition

• There is a difference between change and transition

• We should assess our own ‘change readiness’

• We should take time to focus on how to move ourselves & others forward during times of change and transition

What have you heard already? What are you feeling?• Company growing?

• Looking to increase revenues and market share?

• Driving the evolution of the technology platforms?

• Increasing the talent base?

• Looking at new organizational designs…new organization structures…new positions…new leadership roles?

• Working a lot of hours? Worried about balance of life?

• Feel like change is coming at you head on?

• Any chance you are wondering what it means to you specifically? How you are involved?

Change and Transition

Definitions

• Change occurs when something new starts or something old stops and it takes place at a particular point in time.

• Transition is the gradual psychological process through which individuals and groups re-orient themselves so that they can function and find new meaning in a changed situation.

Change often starts with a new beginning, but transition must start with an ending – with people letting go of old attitudes and behaviors. Change is external, transition is internal. Changes require people to make transitions and it is these transitions that are difficult rather than the changes themselves that are difficult. Unless transition occurs, change will not work.

Three States of Change

Existing State New StateTransition

Old rolesComfortableFamiliarControllable

New rolesNew workUnknown, unfamiliarRisky

Letting go Taking on newChanging demandsUnpredictableSense of loss &/or gain

Endings… “Neutral Zone”… New Beginnings…

Transition Framework: the trapeze analogy

You can’t move ahead without letting go… …..being “in between” is uncertain and nowhere…. …take hold of new beginnings.

Transition Framework the ending:

“You can’t move ahead without letting go…”

“Letting go” may be accompanied by:

• Shock• Denial• Anger• Bargaining• And even depression

As individuals move through transition en route to involvement, acceptance & commitment

Transition Framework the neutral zone:

“…being ‘in between’ is uncertain and nowhere….”

The neutral zone is a stage of exploration and risk.

This stage is associated with:• Increased energy• Indecisive focus• Trepidation and courage• Trying new ways

Transition Framework the new beginning

The beginning is stage of commitment to a new situation and way of being.

This stage is associated with

• Increased focus• Energy• Increased stability• Cooperation & teamwork

Change Style Indicator

• Captures individuals preferences in approaching change

• No “Better” or “Worse” style or score

• No preferred place to be on the continuum

• Response to change is determined by the individual not the style

• The CSI indicates preferences not effectiveness or skill at utilizing a preferred change style

• Therefore knowing your style and the style of those you work with can come in handy

Style Preferences

Conservers Pragmatists Originators

Accept the Explore the Challenge the

Paradigm Paradigm Paradigm

Prefer changePrefer change Prefer change

That is that is that is

Incremental functional expansive

How do we see each other?Originators see Conservers

• Dogmatic

• Hesitant to share ideas

• Compliant to authority

• Stuck in the system

• Defenders of the status quo

Conservers see Originators

• Disruptive

• Disrespectful of tradition

• Generate turbulence

• Insensitive to others

• Change for change sake

Pragmatists can be perceived by strong Conservers and Originators as:

•Compromising•Mediating•Indecisive

•Easily Influenced•Non committal

Conservers

• focus on relationships

• verify

• Follow through

Pragmatists

• focus on shared objectives

• perspire

• implement

Originators

• focus on tasks

• Inspire

• initiate

What is the team’s responsibility in change• Get involved and understand

• Ask questions..get it out in the open

• Understand your preference style for change

• Acknowledge what you fear most about the change

• Assess what the impact of change is on you?

• Communicate

• Take action - participate

• Assess what is possible for you, what can you gain?

What is a leader’s responsibility in change

• Acknowledge that you are going through change too

• Ensure you get to know your team

• Acknowledge the issues they face

• Communicate and listen often

• Paint the future often and clearly

• Involve everyone…how does change impact your team

• Provide a living example of change

What are other elements to be successful?

Crystal clearexpectations

Feedback

Skills

Development