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Learning Needs of Nurses Working With Patients Requiring Long Term Urinary Catheter Care. Kevin J Holmes A dissertation submitted in part fulfilment of a Master of Arts in Adult Education, University of Malta. May, 2013

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Page 1: Learning Needs of Nurses Working With Patients Requiring ... · Learning Needs of Nurses Working With Patients Requiring Long Term Urinary Catheter Care. Kevin J Holmes A dissertation

Learning Needs of Nurses

Working With Patients

Requiring Long Term Urinary

Catheter Care.

Kevin J Holmes

A dissertation submitted in part fulfilment of a

Master of Arts in Adult Education,

University of Malta.

May, 2013

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University of Malta Library – Electronic Theses & Dissertations (ETD) Repository

The copyright of this thesis/dissertation belongs to the author. The author’s rights in respect of this

work are as defined by the Copyright Act (Chapter 415) of the Laws of Malta or as modified by any

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Users may access this full-text thesis/dissertation and can make use of the information contained in

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Further distribution or reproduction in any format is prohibited without the prior permission of the

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ii

UNIVERSITY OF MALTA

FACULTY OF EDUCATION

DECLARATION

Student’s I.D. /Code: 150879M

Student’s Name & Surname: Kevin John Holmes

Course: Master of Arts in Adult Education

Title of Dissertation/Thesis:

Learning needs of nurses working with patients requiring long term catheter care.

I hereby declare that I am the legitimate author of this Dissertation/Thesis and that

it is my original work. No portion of this work has been submitted in support of an

application for another degree or qualification of this or any other university or

institution of learning.

____________________________

KEVIN J HOLMES

_____________________

Date

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DEDICATION

To Denise and Karl.

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ACKNOWLEDGEMENTS

Sincere thanks go to my supervisor, Dr. Michelle Camilleri for her invaluable

assistance, guidance, support and patience.

I would like to significantly thank my wife, Denise for her love and endless

support. She has put up with me throughout this work. I also want to thank our

son Karl. At a very tender age he has taught me so much. He allowed me insight

into some of the same barriers to attending training which I investigated and

discussed within this work. Thanks to Karl I now understand the participants

better.

Gratitude is also due to Professor Peter Mayo for his support throughout this

course of studies. Was it not for him, none of this would have been possible!

Last but undoubtedly not least, I would like to thank those who helped me out in a

way or another amongst which are my colleagues in Urology, Ms. Rebecca Cachia

Fearne, Ms. Fiona Sammut, Ms. Anna Curmi and the participants of this study who

participated over and above their other commitments.

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TABLE OF CONTENTS

Title page ………………………………………………………………………………………………………………………….i

Declaration of Authenticity ……………………………………………………………………………………………..ii

Dedication ………………………………………………………………………………………………………………………iii

Acknowledgements ………………………………………………………………………………………………………..iv

Table of Contents …………………………………………………………………………………………………………….v

List of Tables …………………………………………………………………………………………………………………viii

List of Graphs …………………………………………………………………………………………………………………..x

List of Terms and Abbreviations ……………………………………………………………………………………..xi

Abstract ………………………………………………………………………………………………………………………..xiii

Chapter 1 - Introduction

1.1 Introduction ................................................................................................................ 1

1.2 The researcher practitioner, the context and the theoretical framework ................. 3

1.3 Continuous professional development & learning needs assessment ....................... 5

Chapter 2 - Literature review

2.1 Introduction ................................................................................................................ 7

2.2 Critical appraisal of the literature ............................................................................... 9

2.2.1 Urethral catheters and their care ....................................................................... 9

2.3 Needs assessment ..................................................................................................... 14

2.3.1 Training needs assessment .................................................................................... 15

2.4 ARCS Theory of Motivation ...................................................................................... 17

2.5 Conclusion ................................................................................................................. 18

Chapter 3 - The Method

3.1 The Research Question, Aim and Objectives ............................................................ 19

3.2 Operational Definitions ............................................................................................. 19

3.3 The Research Design ................................................................................................. 20

3.4 The Research Setting ................................................................................................ 22

3.5 The Target Population and Sampling Technique ...................................................... 23

3.6 The Research Tools ................................................................................................... 24

3.6.1 The questionnaire .............................................................................................. 25

3.6.2 The Focus Group Interview ................................................................................ 27

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3.7 Enhancing the quality of the study ........................................................................... 27

3.7.1 Enhancing Validity and Reliability of the Questionnaire ................................... 28

3.7.2 Enhancing Validity of the Focus Interview ......................................................... 29

3.8 Data collection .......................................................................................................... 30

3.8.1 The Survey .......................................................................................................... 30

3.8.2 The Focus interview ........................................................................................... 31

3.9 Data analysis ............................................................................................................. 32

3.10 Ethical Considerations ............................................................................................. 33

Chapter 4 - The findings

4.1 Introduction .............................................................................................................. 38

4.2 Response rate and demographic data ...................................................................... 38

4.3 Statistical analysis ..................................................................................................... 42

4.4 Insertion or change of urethral catheter .................................................................. 44

4.5 Knowledge of catheterisation ................................................................................... 45

4.6 Technique - Patient comfort and Trauma ................................................................. 50

4.7 Control of infection ................................................................................................... 55

4.8 CPD and Training ....................................................................................................... 69

4.9 Planning and conduction of training ......................................................................... 80

4.10 Themes emerging from the focus interview ........................................................... 87

Chapter 5 - Analysis and Discussion of the findings

5.1 Introduction .............................................................................................................. 95

5.2 Changing and caring for urethral catheters .............................................................. 97

5.3 Knowledge deficit ................................................................................................... 100

5.4 Pre and post registration training ........................................................................... 102

5.5 Development, delivery and certification of training ............................................... 106

5.6 Barriers .................................................................................................................... 109

5.7 Strengths and limitations of the study .................................................................... 112

5.9 Conclusion ............................................................................................................... 114

Chapter 6 - Conclusion

6.1 Conclusion ............................................................................................................... 115

6.2 Recommendations .................................................................................................. 116

6.2..1 Further research ............................................................................................. 116

6.2.2 Education ......................................................................................................... 117

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6.2.3 Management and Practice ............................................................................... 117

References ........................................................................................................................ 119

Appendix 1 - The questionnaire …………………………………………………………………………………..148

Appendix 2 - Focus Interview Schedule

………………………………………………………….……………15657

Appendix 3 - Letter of Information - Pilot study……………………………………………………………158

Appendix 4 - Letter of information - Questionnaire ….....................................................159

Appendix 5 - Letter of information - Focus Group ............................................................ 160

Appendix 6 - FREC and UREC Approvals ........................................................................... 161

Appendix 7 - Approval by the Director of Nursing, Mater Dei Hospital ........................... 162

Appendix 8 - Approval by the Director of Elderly and Community Care .......................... 163

Appendix 9 - Approval by the Data Controller, Primary Health Care ............................... 164

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LIST OF TABLES

Title Table number Page

Search terms and number of articles retrieved 2.1 8

Response rate 4.1 38

Gender and practice setting of the respondents 4.2 40

Qualifications and years of experience of the respondents 4.3 41

Setting and years of experience of respondents 4.4 42

Description of level of association - University of Toronto 4.5 43

Who inserts the catheter by practice setting 4.6 44

Comments on why they do not insert urinary catheters 4.7 44

Association between years of experience and knowledge of catheterisation 4.8 46

Association between qualification and knowledge of catheterisation 4.9 47

Association between practice setting and knowledge of catheterisation 4.10 48

Knowledge of catheterisation by attendance to related CPD 4.11 49

Attendance to related courses by practice setting 4.12 49

Association between gender and knowledge of the technique 4.13 51

Association between years of experience and knowledge of the technique 4.14 52

Association between qualification and knowledge of the technique 4.15 53

Association between practice setting and knowledge of the technique 4.16 54

Association between practice setting and knowledge of infection control 4.17 55

Assoc between practice setting and knowledge of infection control 4.18 57

Assoc between years of experience and knowledge of infection control 4.19 58

Assoc between years of experience and knowledge of infection control 4.20 60

Assoc between qualifications and knowledge of infection control 4.21 61

Assoc between qualification and knowledge of infection control 4.22 63

Association between setting and knowledge of signs and symptoms of infection 4.23 65

Association between years of experience and knowledge of signs and

symptoms of infection

4.24 66

Association between qualifications and knowledge of signs and symptoms of

infection

4.25 68

Association between undergraduate training and years of experience 4.26 70

Association between CPD training and years of experience 4.27 70

Comments of those who attended a CPD on the topic 4.28 71

Comments of those who did not attend CPD 4.29 71

Association between undergraduate training and qualifications 4.30 72

Association between continuing education and qualifications 4.31 72

Association between continuing education and practice setting 4.32 73

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Association between considering attendance to training and years of experience 4.33 74

Association between considering attendance to training and qualifications 4.34 74

Association between considering attendance to training and practice setting 4.35 75

Association between considering attendance to training and gender 4.36 76

Cross tabulation of undergraduate training and CPD 4.37 76

Cross tabulation of Q17 with negative answers to Q15 and Q16 4.38 77

Cross tabulation of negative response to Q15, 16, 17 to gender 4.39 78

Cross tab of negative response to Q15, 16, 17 to years of experience 4.40 78

Cross tabulation of negative response to Q15, 16, 17 to qualification 4.41 78

Cross tab of negative response to Q15, 16, 17 to practice setting 4.42 79

Cross tabulation of negative response to Q15, 16, 17 to Q5 4.43 79

Cross tabulation of years of experience and willingness to finance own studies 4.44 84

Reasons justifying own financing of CPD 4.45 85

Reasons justifying why not to finance own CPD 4.46 85

Payment options chosen 4.47 85

Themes emerging from the focus group 4.48 88

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LIST OF GRAPHS

Title Chart number Page

Individuals who perform catheter care 4.1 45

Choices regards development of training 4.2 81

Choices regards delivery of training 4.3 81

Environment most appropriate for training 4.4 82

Preferred mode of delivery 4.5 83

Preferred mode of assessment 4.6 83

What respondents expect of a CPD course 4.7 86

What respondents expect of a CPD course 4.8 86

Barriers to attendance 4.9 87

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LIST OF TERMS AND ABBREVIATIONS

Term / Abbreviation Definition

A&E Accident and Emergency Department

AACCN American Association of Critical Care Nurses

ANZUNS Australia and New Zealand Urological Nurses Society

BC Before Christ

BAUN British Association of Urology Nurses

Catheter In this work, this term refers to a urinary / urethral catheter as described in the introductory chapter. It does not refer to intravascular, epidural or other types of catheters.

CAUTI Catheter Acquired Urinary Tract Infections

CNP Certificate in Nursing Practice

CDC Centers for Disease Control and Prevention

CINAHL Cumulative Index of Nursing and Allied Health Literature

CME Continuing Medical Education

CNE Continuing Nurse Education

CPD Continuous Professional Development

EN Enrolled Nurse

EAUN European Association of Urology Nurses

EBSCO Elton B. Stephens Company Academic Search Engine

FREC Faculty of Education Research Ethics Committee

FHS Faculty of Health Sciences

HC Health Center

LID Low Inference Descriptors

LNA Learning Needs Assessment

LTC Long Term Catheter

LTCC Long Term Catheter Care - includes change of catheter

MCMN Maltese Council of Nurses and Midwives

MDH Mater Dei Hospital

MHEC Ministry of Health, the Elderly, and Community Care

MMDNA Malta Memorial District Nurse Association

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NA Needs Assessment

NHS National Health Service - United Kingdom

NICE National Institute of Clinical Excellence

NGO Nongovernmental organization

Nosocomial Hospital acquired

NMC Nursing and Midwifery Council - United Kingdom

NO Nursing Officer

PDN Practice Development Nurse

PHC Primary Health Care - Mostly comprises of Health Centres

p.p Per person

RR Response Rate

RCN Royal College of Nursing, UK

S&S Signs and Symptoms

SUNA Society of Urology Nurse Associates

SN Staff Nurse

TNA Training Needs Assessment

UK The United Kingdom of Britain and Northern Ireland

UKCC The United Kingdom Central Council for Nursing, Midwifery, and Health Visiting

UN United Nations

UOM University of Malta

UREC University of Malta Research Ethics Committee

UTI Urinary Tract Infection

Urology A speciality dealing with problems of both the upper and lower urinary tract.

WHO World Health Organisation

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ABSTRACT

A urinary catheter is a hollow tube which is inserted into a person's bladder via the

urethra allowing drainage of urine. Its use may vary from minutes to a permanent,

lifelong solution. Urinary catheters are resorted to as the last resort as a solution to

urinary problems. The link between long term catheterisation (LTC) and older age

has major implications in an era of a global ageing population. More persons will

have to resort to living with a LTC and as such, LTC care is crucial in decreasing

the need for acute hospital admissions.

This research study investigated the knowledge and training needs of Maltese

nurses who care for persons who need catheterisation of the urinary bladder and/or

urinary catheter care. A cross-sectional design was used to obtain a snapshot of the

knowledge of the population. In this study, the design is both descriptive and

analytical augmented by using a mixed method approach. It was conducted by

means of a questionnaire followed by a focus interview. The areas which were

deemed most important were not sampled but all their population included

(Accident and Emergency and Community). A stratified random sample of nurses

from within the acute hospital wards was recruited due to data protection

constraints.

The results show that locally there is a need for post-registration training and

education about the topic. Nurses need and seem willing to be equipped with this

knowledge and relevant skills. These results are not much different from those of

others abroad. The barriers to attending training have been mentioned in

previously published literature. Some recommendations for practice, further

research, management and education are provided in the last chapter.

Key search terms: Training needs, Learning needs, Nurses, Catheterisation,

Catheter care, Malta.

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Chapter 1

Introduction

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1.1 Introduction

A urethral catheter1 is a hollow tube made of latex or silicone which is inserted into

a person's bladder via the urethra. This catheter allows free drainage of urine from

the bladder, collection of specimens or instillation of drugs. Although self

catheterisation is possible, a permanently indwelling catheter is usually changed by

a trained clinician using an aseptic technique. The duration of the catheter in

situation may vary from minutes to a permanent, lifelong solution for some

Urological problems. Short term catheterisations are done to instil medications or

dyes into the bladder or to obtain a sterile urine sample. Medium term

catheterisations are usually resorted to in post operative periods of limited mobility

or as a wound healing adjunct.

A long term urinary catheter (LTC) is ideally resorted to when all other bladder

management options have failed. Therefore it is most often used by people who

cannot void. Most of these patients have problems with an enlarged prostate or an

incompetent bladder and for some reason or other are not candidates for a surgical

intervention. Bhardwaj, Pickard, & Rees (2010) found that 14.5% of in-patients at

their trust had an indwelling catheter. The data of the Centers for Disease Control

and Prevention [CDC2] (2012) estimates that 15%-20% of in-hospital patients

receive a urinary catheter. This means that at any one time in our state run hospital

hosting 906 beds (The Foundation Programme Malta, 2011), 136-181 patients have

an indwelling urethral catheter. Besides, a total of 1200 catheter changes are

carried out annually by the Malta Memorial District Nurses Association

[MMDNA, Malta's major community domiciliary nursing unit] (Personal

communication, 2011). This means that approximately 140 patients live with a

LTC in the community.

1 Throughout this work 'catheter' will refer to a urinary/urethral catheter.

2 CDC - Centers for Disease Control and Prevention, accessed at http://www.cdc.gov/

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These do not include another 20 patients who use specially designed catheters

changed exclusively by Urology Outreach3 staff. A significant number of others

who have their catheter changed by a privately paid-for practitioner who are not on

any database. A LTC is defined by the European Association of Urology nurses

[EAUN4] (2012:13) as one which stays in situation for more than 14 days. For

practical reasons, locally we still refer to a LTC as one which stays in situ` for

more than 6 weeks, sometimes indefinitely. The catheter is changed at intervals by

a qualified nurse depending on the indicated length of stay. A LTC carries a

significant risk of catheter associated urinary tract infections (CAUTI) and related

sepsis (generalised infection), blockage, urethral injury and bladder stones (Miles

& Schroeder, 2009; Pellowe, 2009; Marklew, 2004). After long years of use, a

bladder tumour may also develop.

Although urinary catheters should be resorted to as the last option, Hazelett, Tsai,

Gareri, & Allen (2006) report inappropriate use in 21%-50% of cases. It is

estimated that 15%-25% of hospitalised patients receive a catheter (Saint et al,

2000) whilst up to 10% of those in long term care live with a LTC (Sorbye et al,

2005). Locally, no accurate data exists as to how many people live in the

community with a LTC. Only 127 patients are known to the system5 (Personal

Communication, Dec 2010) and this number does not account for those cared for

in the private setting or others in the acute setting who are catheterised for a

short/medium period of time. Whilst anyone might need a urinary catheter due to a

variety of reasons including accidental trauma, the large majority of those with a

LTC are males above 60 years of age. The link between LTC and older age has

major implications in an era whereby the world is experiencing an ageing

population. The World Health Organisation [WHO] (2012) and the United

3 Urology Outreach, launched in January, 2012, is a specialist outreach of the acute hospital service.

It is the first of its kind and offers support to, patients and their carers and to other nurses -

https://ehealth.gov.mt/HealthPortal/health_institutions/hospital_services/mater_dei_hospital/clinical

_services/urology_outreach_service.aspx 4 EAUN - The European Association of Urology Nurses accessed at http://www.uroweb.org/nurses/

5MMDNA change an average of 1100 catheters per year. At an average change per patient of once

every 6 weeks, this means that a total of 127 patients have a LTC. Other changes might be needed

due to blockage or infection.

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Nations [UN] (2002) estimate that by the year 2050 the population above 60 years

of age will double and that over 80 years will quadruple. This means that more

persons will have to resort to living with a LTC and as such, LTC care (LTCC) is

crucial in decreasing the need for acute hospital admissions related to catheter

problems (Madigan & Neff, 2003; Gurjal, Kirkwood & Hinchliffe, 1999; Johnson

et al, 1993).

1.2 The researcher practitioner, the context and the

theoretical framework

I have been a nurse for the past 14 years, during which time I practiced within

various areas related to Urology care. These areas include the Urology Ward

within the acute general hospital, Nursing Homes in the community and

perioperative care. Fifteen months ago I was entrusted to set up a Urology

Outreach service in order to provide specialist care within the patients' homes and

so release bed capacity within hospital. This role has broadened my view of

Urology and exposed me to the concept of integrated care, catheterisation and

LTCC in other areas of care. This is only part of my role. I am also involved in

staff training, undergraduate education, clinical research and have an interest in

developing practice as reflected in the post graduate training I have pursued over

the years. I aim at being a change agent and to disseminate current research based

practice mostly with regards to catheterisation and catheter care.

Through my experience and feedback collected from patients and their carers over

the years, I have built the impression that various nurses within different healthcare

sectors have limited knowledge of urinary catheter insertion/change and care. This

lack of education often results in acute admissions to Urology due to trauma or

CAUTI. It is estimated that annually these admissions cost the Maltese health

sector over €60,000 and 13 hospital bed nights (Personal Communication, Nov

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2011), not taking into consideration the effect on the patients' biopsychosocial

wellbeing. Most of these admissions can be easily reduced and some avoided

altogether if a correct insertion technique is adopted and catheter care guidelines

followed. Two main issues are at stake. First, the training which can be provided

in an undergraduate programme. Such programmes are limited in time and cannot

afford to cover topics such as LTCC in depth. Second is the lack of any

continuous professional development (CPD) initiatives aimed at the topic since the

launch of the CPD program locally in 1993 (Borg Xuereb, 2006). During my years

of practice I have met scores of qualified nurses who followed the traditional

course of studies (prior to the entry of Nursing within the tertiary educational

field). These state that they have never had any training on catheterisation and

LTCC in their 'undergraduate' days and that most of their learning was either by

trial and error or informally through a colleague. A large majority of these are

female nurses who currently form the largest portion of the Primary Health Care

(PHC) and MMDNA workforce. On the other hand, what is provided online by

reputable bodies (BAUN6, SUNA

7, EAUN) is also limited as it does not offer any

practical components. Consequently, I believe that the Maltese nurses might be

lacking the necessary evidence base to practice safely, resulting in CAUTI and

traumatic events, extended hospital stays and an increase in referrals to hospital.

This lack of knowledge has other implications especially when considering the

heavily burdened Accident & Emergency Department of Mater Dei Hospital

[MDH] (Caruana, 2012).

The theoretical framework chosen as a guide for this study is Keller's (1979)

ARCS Model of Motivational Design. This model is made up of four components:

Attention, Relevance, Confidence and Satisfaction. Keller based his model on

Tolman's and Lewin's expectancy value theory which is in turn based on the

presumptions that people are motivated to learn if there is value in the learning

6 BAUN: British Association of Urology Nurses. Further information at http://www.baun.co.uk

7 SUNA: Society of Urologic Nurses and Associates. Further information at http://www.suna.org

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presented and if they have an optimistic expectation of succeeding. Further

explanation on this theory is presented in Chapter 2.

1.3 Continuous professional development & learning

needs assessment

The advancements in research pose demands on today's health care systems. One

of these demands is keeping abreast with the latest advancements. CPD initiatives

assist professionals in keeping themselves updated systematically, a lifelong

learning philosophy for the management of change (Jarvis, 1996). Lifelong

learning has been reported by Oulton (2006), Buchan & Calman (2005) to be a

mechanism through which workforce development, recruitment and retention of

nurses are promoted. Provision of evidence of CPD is a mandatory requirement

for renewal of licensure for nurses in most countries (Forbes, While, & Ullman,

2006; Nursing and Midwifery Council, 2002; O'Kell, 1986). According to Skees

(2010), Drey, Gould, & Allen (2009) nurses have a responsibility to undertake

continuing nursing education (CNE). In the last decade, The Maltese Directorate

of Nursing Services and Standards has introduced CPD schemes for nurses with

the aim of assisting them in keeping up with the transition to a knowledge based

economy as envisaged by the Commission of European Economies (2001). This

initiative could ultimately improve the quality of health care delivery and retention

of the nursing workforce. The research findings of Drey et al (2009) indicate the

lack of opportunities for relevant training as an important reason for the lack of job

satisfaction.

The development of effective strategies supporting CPD are an international

growing interest. Such frameworks have for years been in place in countries like

the United Kingdom [UK] (National Health Service [NHS], 1999), Ireland (NCPD

Nurses and Midwives, 2004), and Malaysia (Abdullah, 2008), just to mention a

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few. In conjunction with the intensification of globalisation, this and other tools

like the internet (Seloilwe, 2005) are now providing nurses with access to a wide

range of learning resources. On the other hand, one has to consider the argument

put forward by Matsuda (2008) in that lately, the governments in many countries

are putting an emphasis on the economy. This emphasis coupled with the

increasing complexity and demands of modern health care, the ever growing

knowledge base, and the less time available due to the long shifts which nurses

work make learning needs assessment (LNA) an invaluable asset for planning

(Iqbal & Khan, 2011) of financially viable and relevant CPD (Forbes et al, 2006).

The cost of education is deemed by Reddy (1979) as being high to both the

organisation and to the individual and therefore careful analysis has to precede any

CPD activity to make sure that it returns its worth to the employee and to the

service (Forbes et al, 2006; Cohen, 1985). Case in point is the implementation of

an online learning programme for improving catheter related education by Wolters

et al (2006) which proved to significantly reduce the costs of care by educating and

empowering health personnel. Consequently, this resulted in a reduced amount of

Urology referrals to hospital. This is congruent with Grant's opinion (2002), who

contends that when a LNA has been conducted, learning is linked to practice and is

more likely to lead to a change in it. Akhtar-Danesh et al (2010) state that personal

incentive drives the educational effort and thus, LNA is crucial for the educational

process. This claim further stresses the importance of conducting this study locally

in order to understand the situation in Malta. A critical review of the relevant

literature ensues.

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Chapter 2

Literature review

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2.1 Introduction

An extensive search of the literature was conducted using multiple sources. Two

databases were searched: CINAHL®

(Cumulative Index to Nurses and Allied

Health Literature) and EBSCO®

Information Services (Elton B. Stephens

Company Academic Search Engine), both available at the E-Library of the

University of Malta (UOM). Other literature was found through the internet search

engine Google Scholar®. A manual search was also carried out including

correspondence with various authors. This correspondence yielded two full text

articles of which only an abstract was originally retrieved. The reference lists of

the articles retrieved were also checked manually. The UOM Library Catalogue

was searched for books, monographs, and dissertations. A significant amount of

reading allowed a better grasp of the concept of training needs assessment (TNA),

catheterisation, LTCC and CPD in general.

The literature retrieved was published between 1985 and 2012. The only limitation

set to the search was that articles had to be published in English. No literature in

other languages was retrieved. Publication date, country of origin, or type of

publication were not limited in any way. Primary sources were given priority but

when the original article could not be retrieved secondary sources had to be cited.

It appears that locally nobody has investigated the subject to date and so no local

studies were retrieved. The majority of the studies were published in Europe, the

United States of America and the UK. Key words, terms and their combinations

used during the search are found in Table 2.1 (overleaf) where a number of articles

retrieved from different sources have been clustered according to the search terms.

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Search term/s No. of articles retrieved

Continuing Education Needs + Nurse(s)

9 Continuing Medical Education + Nurse(s)

CNE + Nurse(s)

CME + Nurse(s)

Continuous Professional Development + Nurse(s)

7 CPD + Nurse(s)

Training needs + analysis + Nurse(s)

9 Training needs + assessment + Nurse(s)

TNA

16 Training needs analysis

Learning Needs Analysis + Nurse(s) 9

Urology

10

Urinary catheter + Knowledge

Urethral catheter + Knowledge

Urethral / Urinary catheter + Care

Urethral / urinary catheter + Nurse(s)

Table 2.1: Search terms and number of articles retrieved.

The literature used for building the questionnaire was based on the latest guidelines

published by internationally established bodies in the last three years: the EAUN,

the Royal College of Nursing [RCN]8, the CDC, the National Institute for Health

and Care Excellence [NICE]9 and the Australia and New Zealand Urological

Nurses Society [ANZUNS]10

.

8 The Royal College of Nursing can be accessed at http://www.rcn.org.uk/

9 National Institute of Clinical Excellence can be accessed at http://www.nice.org.uk/

10 Australia and New Zealand Urological Nurses Society can be accessed at http://www.anzuns.org/

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2.2 Critical appraisal of the literature

The Maltese and the British11

(UKCC12

, 1986) preregistration nursing education

share a similarity; both aim to equip nurses with skills and knowledge applied to a

generalist setting. Locally, further education (general or specific) is up to the

individual whilst in the UK it depends on the specialisation one decides to pursue.

CPD in Malta is not mandatory whilst in the UK it is regulated by the Nursing and

Midwifery Council (NMC). The degree to which both these methods achieve their

aims has drawn some scepticism in the literature (Werrett, Helm, & Carnwell,

2001; Whittaker, Davies, Thomson, & Sheperd, 1997). Case in point is the

knowledge and practice of catheterisation of the urinary bladder and urinary

catheter care of health professionals who care for patients with LTCs.

2.2.1 Urethral catheters and their care

An indwelling urinary/urethral catheter is a tube which is inserted into the urinary

bladder through the urethra to allow drainage of urine. The earliest recorded use of

catheters was around 3000 B.C (Calleja, 2012). The Foley catheter13

was

developed in the 1900s and since then no major developments in this concept have

been made. Major developments have been made to the use of different catheter

materials. Nowadays, several different catheters exist, the majority of which still

use the same concept developed by Dr. Foley.

11 There seems to be some discrepancy as to what the term "British" refers to: that pertaining to

Great Britain (England, Scotland, and Wales) or the United Kingdom (Great Britain and Northern

Ireland). In this text "British" refers to that pertaining to the United Kingdom of Britain and

Northern Ireland. 12

UKCC - The United Kingdom Central Council for Nursing, Midwifery, and Health Visiting.

This has changed to Nursing and Midwifery Council (NMC) - http://www.nmc-uk.org/ 13

Dr. Frederic Eugene Basil Foley, MD (April 5, 1891 – March 24, 1966) - An American Urologist

designed the Foley Catheter, a tube with an anteriorly placed inflatable balloon serving as an anchor

for it to stay in place.

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In the literature it is clear that as primary users of devices, nurses have to be

competent in their use and care so as to avoid serious consequences (Fitter, 1986;

Germon, 1987; McConnell, 1987 in McConnell, Cattonar, & Manning, 1996).

LTCC is integral to an independent life with minimal need for acute

hospitalisations (Medigan & Neff, 2003; Gurjal, Kirkwood & Hinchliffe, 1999;

Johnson, Russell, Lockatell, Zulty & Warren, 1993).

The objective of a research study by Kneil, Pellow & Potter (2008) was to

determine the compliance with the standards of care for indwelling LTCs

published by the NICE (2011). This audit sought to establish the quality of LTCC

in the patients' own homes who are extremely vulnerable and prone to

hospitalisations. Data was collected by reviewing the documentation and

evaluation of clinical practice. The documentation reviewed was chosen by the

community nurses caring for the patients whilst data on clinical practice was

collected by a questionnaire. The results indicated that there was adherence to the

standards of care published by the NICE and where this differed, the reasons were

documented. A major flaw was that the documentation assessed was chosen by the

participants and passed on to the research team. This method of data collection

could have yielded a convenience sample and introduced bias. The authors also

state that clinical practice was not observed to avoid the Hawthorne Effect14

bias.

Rather than avoiding observations because of the possibility of observer effect one

would expect the authors to cite the length of time needed for an observer to "fade

into the setting" (Holloway & Wheeler, 2011:116) and so avoid this repercussion.

The use of an e-questionnaire made it easier for the respondents to conduct a fast

internet search while filling it up, biasing their responses. The response rate could

not be calculated since the researchers often sent the tools to a generic email

address. These methodological flaws and the small number of tools returned

(n=25) compromise confidence in the results.

14 Chiesa and Hobbs (2008:69) have found two conflicting uses of the term 'Hawthorne Effect'. In

this text it is used with the intent of it meaning the following: "the tendency for people to behave

differently when they know they are being studied..."

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A response rate (RR) of 81% was yielded off a self-administered questionnaire

survey of 440 health care workers in Michigan by Mody, Saint, Galecki, Chen &

Krein (2010). The aim was to assess knowledge of catheter care. Of the 356

respondents, 90% were aware of glove use, meatal care and hand washing issues.

The majority were aware that daily cleansing was important but the results do not

state if the respondents were aware of how to carry out meatal care correctly.

Significant discrepancies were reported by half the participants who were less

aware of research proven recommendations with regards to breaking the closed

system (Johnson, Kuskowski & Wilt, 2006; Allepuz-Palau, Rossullo-Urgell &

Vague-Rafart, 2004; Al-Habdan, Sadat-Ali & Corea, 2003) and routine bladder

irrigations (EAUN, 2012; Hagen, Sinclair & Cross, 2010). This data, like the one

of the following study by Fleming, Day & Glanfield, (2000) is quite worrying

when considering that nurses are at the forefront of "routine care and problem

solving associated with patients who have indwelling urinary catheters" (Fleming

et al, 2000:237).

Fleming et al (2000) conducted a survey of 60 nurses working in rehabilitation and

long term care in Sydney, Australia. The tool was a 36-item questionnaire which

included demographic data, knowledge and practice questions related to the

management of urinary catheters. Three methodological flaws were identified at

first glance. These were a small sample size, the total/target population was not

stated, and the use of a convenience sampling technique. Whilst generalisation of

findings is impossible the survey yielded similar results to that of Mody et al

(2010) which had a very good RR and a larger sample. The total knowledge score

had a mean of 11.37 and a median of 11 out of a maximum possible of 22. They

report incorrect catheter selection (>20% incorrect), choice of cleansing agent prior

to catheter insertion (>50% incorrect), balloon inflation solution (23% incorrect),

reason for securement of the tube (97% incorrect) and collection of a mid-stream

catheter sample (92% incorrect). Calleja (2012) deems all these items as crucial to

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safe catheter care and so it is not surprising that the incidence of CAUTI is as high

as 20%-30% (Pratt & Pellowe, 2010).

The results of a cross-sectional audit by Bhardwaj et al (2010) about documented

adherence to relevant standards are encouraging. This audit included data from the

records of all catheterised patients within their Health Care Trust. The results

show adherence to set standards although some bias may have been present as the

ward staff themselves chose the date for data collection. On the other hand, their

reported low rate of CAUTI (4.5%) is in line with the results. However it was not

stated if the Trust staff had undergone any training prior to the audit although it is

NMC policy that nurses have to undertake a compulsory amount of CPD hours

annually for their contract of service to be renewed.

According to Chetcuti (2008), the effects of CPD on clinical practice have been the

aim of several research studies. One in particular is that by McConnell et al (1996)

who argued that education about equipment is important to both nurses and their

patients. Having said this, they iterate that it is also in itself problematic since it

varies greatly, congruent with the findings of Bray & Sanders below. Despite this

variation, one finds that those respondents who reported consulting literature in

Fleming et al's study had significantly better knowledge scores than those who did

not. This should encourage those planning to conduct educational initiatives

targeted to the specific needs of the nurses as identified by themselves.

In an audit conducted in Liverpool, Bray & Sanders (2007) collected data of

catheter use by reviewing the records of patients admitted over an 8 month period.

They also sent a questionnaire to 384 nurses and 174 doctors investigating the level

of knowledge of the skill and training received. A RR of 42% was yielded.

Limited knowledge was demonstrated and 70% of participants never had any

formal training. Medical staff reported some patchy training which was provided

ad hoc on the job. The authors reported that at the time of print, an advanced

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practice nurse role had been introduced to address these discrepancies, a role which

is missing locally. Similar results were obtained by a questionnaire survey given

out to 356 health professionals by Williams, Taylor, Bates, Tincello, & Richmond

(2003) conducted in the UK. It yielded a poor RR of 34% which calls for careful

consideration and interpretation of the results of bladder care knowledge. Overall

this study found poor levels of knowledge and significant differences in between

doctors, nurses and midwives.

A larger scale study conducted by means of a self-administered questionnaire by

McNulty et al (2005) yielded similar results. The aim was to determine the

reported knowledge of catheter care standards published by NICE and the

Association of Continence Care. A 52% RR was obtained after delivering 1438

questionnaires in 37 randomly selected nursing homes. No difference was found in

between the districts sampled although in comparison to a previous similar audit in

1998 the authors noticed a marked improvement in practice. One wonders how an

improvement in practice was reported when the authors did not state if

observations were carried out. Of the nurses who replied, 83% have received

training with regards to catheterisation and catheter care. Despite the training and

the improvement reported, the authors still found areas of non compliance.

In the light of the literature reviewed, one concludes that through the years an

overall knowledge deficit and practice discrepancies in LTCC have been

constantly demonstrated. This has to be considered in view of the plethora of

knowledge and guidelines which exist, most of which are freely available on the

internet. The results of audits such as that by McNulty strengthen the argument for

periodic re-training and updating.

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2.3 Needs assessment

A needs assessment (NA) is a process of data collection about an expressed or

implied need. It is implied that after the data is collected action is directed towards

addressing the need/deficiency identified. Barbazette (2006) explains that there are

multiple ways of addressing a deficiency, one of which is training. A TNA is

valuable not just to determine the need but also to answer critical questions asked

prior to any 'corrective' intervention: how? why? who? when? where? and what?

These questions guide future planning of training to best suit the needs of the

workforce.

The basics of a NA are the following: the organization's goals, jobs and

competencies, and the individuals to be trained. The organisation is in this case a

health system, defined by the WHO (2007) as an organization, people and actions

whose primary intent is the promotion, restoration or maintenance of health. In

relation to catheterisation and catheter care, the primary, secondary, and tertiary

aspects of healthcare boil down to preventing the need for catheterisation, safe

catheterisation if needed, prevention of related complications and safe living with a

catheter with minimal need for acute hospitalisation. Within this organisation,

nurses have to be competent in inserting, changing, and caring for LTCs. The term

competence is defined by McGrath, MacMillan, & Venka Taraman (1995:251) as

"the degree to which the firm or its subunits can reliably meet or exceed

objectives". The main objective in relation to LTCC is the minimization of

complications and acute hospitalisation. Failure to do so might indicate lack of

competence. This leads to the third pillar of NA, the individuals to be trained. The

individuals investigated in this work are local nurses who come into contact with

patients with LTCs. A TNA is to be carried out to judge if training is indicated and

if so, how to go about planning and conducting it.

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2.3.1 Training needs assessment

A distinction between needs assessment and needs analysis should be made as

authors such as Kaufmann (in Holton, Bates & Naquin, 2000) state that these are

erroneously being used synonymously. A needs assessment has three main

purposes: to identify gaps between current and desired practice; to prioritise the

gaps; and to select the most important ones to address. A needs analysis is a

process by which one analyses the causes of the gaps.

According to Knowles (in Grant, 2002) the necessity to learn and the identification

of learning needs are fundamental to self-directed learning. Grant (2002) further

asserts that for education to link to a change in practice, a NA has to be conducted.

Having said this, a major disadvantage of TNA cited by Nash (2005) is that at

times the perceived needs of individuals might not reflect themselves in

organisational needs. This gap has to be given due attention if it is to be overcome

and practice be improved in a non threatening way. The ways in which this study

tries to overcome this hurdle are discussed later.

The three broad classes of TNA cited in the literature by Cekada (2010) and

Barbazette (2006) are Organisational Analysis, Task Analysis and Individual

Analysis. Although these have to be considered separately, this TNA falls under

the three classes. Individual Analysis deals with the needs of the individual

professional and lies at a basic level of data collection from the individual

participant. Data is gathered and analysed in the light of the one skill which is

deemed very important in the literature discussed in this chapter, LTCC. This falls

under the cap of Task Analysis as described by Cekada (2010), Brown (2002),

Miller & Osinski (1996). This type of analysis identifies the skills and knowledge

required to perform a task and compares them to a current, research based standard

such as the internationally accredited guidelines mentioned. Ultimately, it is also

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organisational in that it analyses where training is needed and also, depending on

the tool used, under what circumstances it will be provided.

TNA has been deemed by Green et al (2009), Gould, Kelly, White (2004), Hicks &

Hennessy (1997) as vital in establishing the CPD needs of the healthcare

workforce, in targeting participants and being informed before commissioning

education or training initiatives and in ensuring that the service needs are met. A

major local issue and a need of the service is the reduction of unnecessary and

avoidable hospital admissions due to lack of LTCC knowledge or practice. Chang,

Tseng, Hsiao & Wang (2003) advocate that a difference in training needs might

exist between acute and primary care nurses. In the current study LTCC falls

within the domain of both community/primary health and acute care nurses. As

defined in Chapter 1, the former try to prevent hospitalisation and the latter make

their utmost to keep it as short as possible. With regards to prevention of

hospitalisation due to complications of catheterisation one would mention

education on safety, trauma and infection prevention. The same applies for in-

patients as any of these would signify an extended length of stay.

Various sources of NA exist and the ones which pertain to this work are related to

the researcher's own experiences in direct patient care: mistakes; patients'

feedback; patients' unmet needs; clinical incidents; gap analysis; and external peer

review. The importance of TNA is iterated in the literature when planning or

developing services and clinical practice (Cekada, 2010; Nash, 2005; Brown,

2002). Nash holds that it is crucial to assess the need in relation to both the

professional and the client group affected while Cekada asserts that certain

challenges which an organisation might need to address could require special tools

for conducting the TNA. This is congruent with the reasoning behind the current

TNA whereby, as discussed in the next chapter, a tool had to be purposefully built.

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2.4 ARCS Theory of Motivation

John Keller (1979) developed the ARCS theory of motivation in learning. It is

based on four major factors being attention, relevance, confidence and satisfaction.

Each contains a set of methods which can be used to motivate learners and can

easily be adapted to the setting of continuing nurse education.

According to Poulsen, Lam, Cisneros and Trust (2008), attention can be gained

through perceptual or inquiry arousal and variability and delves into the surprise

factor, curiosity and sensation seeking. Keller holds that grabbing the learner's

attention is crucial as once they are interested, they will be motivated to learn

further. Relevance, similar to Knowles' theory of Andragogy, points at material or

topics which are relevant to the learner. Once it is of relevance, then motivation

will ensue. If relevance is not conveyed using the learner's language and examples

in their own current practice, then attention will be lost. Confidence relates to the

confidence of the individual that s/he is able to pursue the goal and overcome the

challenges set. Poulsen et al assert that positive reinforcement and timely, relevant

feedback are important to instil confidence. On the other hand, Keller contends

that a very difficult challenge which cannot be overcome might deter the student

and can ultimately also demotivate. Satisfaction is drawn by the outcomes and if

the learners feel good about their achievements, then they will maintain motivation

(Harvey-Cielto et al, 2013). Poulsen et al (2008) also assert that freshly learnt

skills have to be practiced "as soon as possible in as authentic a setting as possible"

(p:3). This theory has been deemed relevant to the current study since it's four

pillars can enlighten the process of analysis and discussion of the data collected

and also act as a guide during the planning of a course of training, if indicated.

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2.5 Conclusion

A strength in this literature review is the exhaustive search carried out covering

major health databases, online publications, search engines, paper records, and

journals. One major limitation is that there is a plethora of research based material

with regards to LTCC but a dearth in relation to TNAs on the topic. This indicates

a gap in the literature whereby it seems that such TNAs are either not being carried

out or not being published. Maybe the latter is not being done for fear of exposing

possible lack of knowledge in relation to such an important aspect of care.

The best RR was achieved by Mody et al (2010) who found some knowledge

discrepancies in some areas which improved since 2008 although this does not

necessarily reflect clinical practice. Overall the studies reviewed have reported

low RRs, biases and a lack of knowledge. Bhardwaj et al (2010) found compliance

with standards although bias in the data collection process is suspected. One has to

be cautious when interpreting the results. Having said this, all the studies

unanimously reported a knowledge deficit and practice discrepancies.

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Chapter 3

The Method

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3.1 The Research Question, Aim and Objectives

During my years of experience working in Urology I noticed that evidence based

urinary catheter care, despite being so common and widely practiced, is lacking.

Thus, I have decided to embark on this study to answer this question: What are the

learning needs of nurses working with patients with long term urinary catheters?

The aim of this study is to identify areas of knowledge deficit reflecting themselves

in practices which are not research based, possibly outdated and dangerous. If

indicated, the deficit could eventually be addressed. The objectives set to achieve

this aim are the following: to check the knowledge of Maltese nurses in relation to

LTCC; to find out if the nurses have ever attended CPD initiatives related to

LTCC; and to seek their views on issues related to an educational programme

should this be indicated.

3.2 Operational Definitions

The importance of CPD has already been discussed at in the introduction chapter.

In this study, CPD (Continuous Professional Development) is defined as an

important means of lifelong knowledge exchange (University of Stirling, 2008)

which enables nurses to expand and fulfil their potential, equips them "to meet the

needs of patients" (Calman, 2008:2) and allows them to maintain fitness to practice

(NMC, 2010).

The Maltese public health sector (under the MHEC15

) systematically delivers

healthcare through multidisciplinary professionals practicing in preventive,

curative, rehabilitative and end of life services. The Primary Health Care

Department (PHC) delivers Primary Care and focuses on "promotion of health,

15 MHEC - Ministry of Health, the Elderly, and Community Care

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early diagnosis of disease or disability and prevention of disease" (Anderson et al,

2002:1402). PHC is based in the community and incorporates the Health Centres

(HCs) around the island (a.k.a polyclinics). The HCs also provide limited

secondary care through specialised clinics such as diabetes, well baby,

hypertension, podiatry, physiotherapy and dentistry clinics amongst others.

Anderson et al (2002: 1551) describe Secondary care as "an intermediate level of

healthcare that includes diagnosis and treatment, performed in a hospital...".

Tertiary care refers to " a specialised, highly technical level of healthcare"

(Anderson et al, 2002:1693). Both secondary and tertiary care locally are

delivered within Mater Dei Hospital (MDH). Community care is defined by

Anderson et al (2002:401) as being "concerned with the health of members of a

community" and includes PHC and MMDNA nurses. The latter predominantly

delivers domiciliary nursing in Malta although some overlap with HCs exists. The

National Cancer Institute (2013) states that end of life care "provides physical,

mental, and emotional comfort, as well as social support, to people who are living

with and dying of advanced illness". It is often complex and can be provided in

acute, oncology or community settings through MMDNA or Hospice nurses.

3.3 The Research Design

The research design is deemed by Polit & Hungler (1999) as being the researcher’s

overall plan for answering the research question and thus incorporates important

decisions. These decisions follow accompanied by the rationale behind them.

Several design options were considered when planning this study since this

research aims to identify any knowledge deficit at a point in time. Thus, a

longitudinal design was deemed inappropriate. A dearth of research on the topic

exists both locally and abroad, described by Morse (1996) as immaturity of a

concept. In the social sciences, an immature concept is often researched using an

exploratory descriptive design aiming to define the problem. This design was also

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inappropriate since the problem has been defined through my years of experience

in Urology. Most problems often occur when procedures are not done properly or

outdated practices are performed. A cross-sectional design was deemed

appropriate in order to obtain a snapshot of the knowledge of the population.

According to Coggon, Rose, & Barker (2012) this design allows gathering of data

and sheds light into aspects of the population which might be impinging on the

current situation and a way to tailor any interventions accordingly. According to

Barratt & Kirwan (2009) cross-sectional studies can be descriptive or analytical but

the majority can include aspects of both. The descriptive aspect of this study was

deemed to be limited on its own and so it was decided to augment it using a mixed

method approach.

Time is a factor in any research study. This is even more so when the study is part

of an academic course of studies. It is important to point out that the design of the

study was somewhat limited by the time factor. On the other hand, a major

strength of this design applicable to the current research is that data collection

happens only once and is not prolonged such as in longitudinal studies. A

weakness is the susceptibility to low response bias which has been addressed later.

Coggon et al (2012) hold that a major challenge of this design is the possible

presence of cohort differences which can give rise to bias. These differences might

arise from the experiences that a particular cohort goes through, for example

community nurses in comparison to acute care nurses. Thus, a representative

sample was recruited and clustering into smaller groups when necessary. To have

a representative sample, Barratt & Kirwan hold that the sample size should be

large enough. This issue was addressed and will be discussed in the section about

sampling in page 23. The authors also discuss data collection methods and suggest

both questionnaires and interviews, another reason to consider a mixed method

approach to this research.

Denzin (2009) refers to the use of multiple data sources as data triangulation, a

mixed method which establishes validity. The major sources of data in this study

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are: my own observations over the years as a practitioner; the data gathered from a

quantitative questionnaire; and that collected by a focus group interview.

Runciman (2002) and Jick (1979) argue that in a mixed method approach both

qualitative and quantitative aspects complement each other. Halloway & Wheeler

(2011) call this between-method triangulation whereby the data collected by one

method is 'checked' by another. Denzin further states that the combination of

methods used to study the same phenomenon results in a gain of the best of both

worlds (Weinreich, 2006). According to Burke Johnson, Onwuegbuzie (2004) and

Seale (1999) this blending of approaches results in superior research whereby the

biases of different methods cancel each other. The mixed approach yielded a more

complete picture to this NA and allowed for triangulation as described by

Halloway, Wheeler (2011) and Bryman (2006).

3.4 The Research Setting

This study was conducted in different MHEC settings where nurses practice and

care for patients with urinary catheters. These areas included MDH, all the HCs,

MMDNA and Hospice. The latter two are non-governmental organisations funded

by the MHEC. Other health care institutions like the Mental Hospital were

excluded since caring for patients with urinary catheters is quite rare and far apart.

The private setting was not included for three main reasons. Firstly, acquisition of

institutional permissions would be too time consuming; secondly, the majority of

the nurses working in the private sector do so on a part-time basis resulting in most

being given the questionnaire twice possibly compromising the data or the RR; and

finally, the private sector is very small when compared to the MHEC. Nurses in

the sister island of Gozo were also excluded because they had some training on the

subject in question during the time of data collection and this could bias the results.

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3.5 The Target Population and Sampling Technique

Nurses, as opposed to relatives, carers, patients or doctors were chosen for a

variety of reasons. Firstly and most importantly, nurses are the ones who

insert/change the large majority of urinary catheters and would also be the

recipients of training should this be indicated. Secondly, nurses are the ones who

spend most time with both patients and carers and are in an ideal position to teach

catheter care. Thirdly, since I am a nurse myself, I hoped that they would identify

with me as a colleague and in so doing improve the RR.

The target population is defined by Polit, Tatano, & Hungler (2001) as the entire

population on which the study will focus. The target population of this study

comprises all the nurses employed by the MHEC at the time of data collection

which also comprised a large percentage of those working within the private sector

on a part-time basis. Due consideration was given to the sample to be recruited for

the survey. Barratt & Kirwan (2009) assert that the larger the study the less likely

the results are due to chance alone. On the other hand, investigating the whole

population would have temporal and financial implications and as asserted by

Olsen & St. George (2004), would be neither feasible nor necessary. Gerrish &

Lacey (2010) state that the sample size is usually defined after considering the

resources available and the practicality of obtaining the sample. Due to data

protection reasons access to the names and place of work of nurses employed with

the MHEC was not granted making systematic random sampling impossible.

Access was instead granted to the total numbers of nurses employed in the

different areas within the acute hospital only. A stratified random sample was

chosen from this list after discussion with a statistician. Care was taken to have all

strata within MDH represented and a balance between gender, years of experience,

grade, and speciality (Surgery, Medicine, Specialities, etc) was struck (n = 112).

Both specialist and practice development nurses were excluded since due to the

nature of their job descriptions, their knowledge might be different from that of the

other nurses. All the nurses in the HCs (n = 180) and MMDNA /Hospice nurses (n

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= 47) were recruited. The last two were grouped to protect the identity of the small

number of Hospice nurses and secondly because, after discussion with their

nursing officer I noticed that their demographics and level of academic education

were similar to that of the MMDNA nurses.

The participants of the focus group were recruited by convenience sampling. One

focus group interview was carried out with PHC nurses who were attending

training. This choice made it easily accessible and guaranteed attendance as they

were all gathered for training. Litosseliti (2007) suggests that one has to strike a

balance between similarity and difference when sampling for a focus interview

since a homogenous group may result in very few diverse opinions. Care was

taken to have a mix of gender, academic levels, and years of experience in the

group. The common element was their area of practice.

3.6 The Research Tools

This research aimed to find out the knowledge and learning needs of nurses related

to LTCC. Field observations and documentary evidence were so not considered.

In the first part of the data collection a survey was used to assess knowledge and

also to gain some insight into their perceptions of training. Rattray & Jones (2007)

assert that this is useful when little is known about the subject. The questionnaire

allows collection of data from different sources in a short period of time (Sproull,

1988), an important aspect since this work had a specific deadline. Consideration

was also given to the findings of Gibson & Hawkins (2004) who found that a

guarantee of anonymity to a homogenous group may produce substantially the

same results by a survey as those produced by interviews, at a much smaller cost.

Face to face interviews allow for direct contact at the expense of anonymity

whereas the collection of surveys through collection boxes guaranteed anonymity

and possibly an increase in participation. Polit & Hungler (1999) suggest that the

interviewer should be a neutral agent, something which I could not be due to the

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nature of my clinical duties. In face to face interviews there was also the

possibility of interviewer bias where I could have affected the participants'

responses through the interactions between us. Therefore, a survey was deemed to

be more appropriate.

Surveys are often criticised for gathering relatively superficial information.

Although Polit, Beck & Hungler (2001) assert that their broad scope actually

surpasses this disadvantage, I decided that the quantitative data should be enriched

by the qualitative aspect. To achieve triangulation, a focus group interview was

conducted with nurses who had participated in the survey, results of which were

used as the guide for leverage of discussion. This was deemed useful to get an

insight of the emotions, world views, thoughts, and experiences moulding the

participants' perceptions (Litosseliti, 2007) which in turn affect behaviour and

practice. This also provided strength and grounding to the findings of the survey.

In fact, Sewell (2007) holds that the actual words of the participants are harder to

dismiss and consequently the results can be treated with more confidence and

greater illumination.

3.6.1 The questionnaire

The search in the literature provided no suitable tool for data collection and despite

the temporal and financial disadvantages mentioned by Sproull (1988) I decided to

build the tool myself. This process involved a thorough search of the literature and

evidence with regards to the topics to be addressed by the questions in the survey.

Parahoo (2006) holds that a questionnaire is a suitable tool for collecting data on

facts, knowledge, attitudes, beliefs, and opinions. The maintenance of anonymity

of the respondents allowed more freedom and honesty in answering the questions,

something which might not have been achieved by face to face interviews. I also

considered Bowling's (2002) point that questionnaires avoid the risk of interview

bias. Having said this, questionnaires are not without disadvantages and are often

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criticised for not yielding deep and rich data (Bowling, 2002), of having a low RR

(Polit et al, 2001) and of not offering a chance to clarify any misinterpretations

(Gerrish & Lacey, 2010). These shortcomings were addressed as well. Accuracy

of data was important and so validity testing and a pilot study were conducted and

are discussed later. To enhance richness and depth, the focus group interview was

conducted after the data collection by the questionnaire using the data to lever

discussion. This process provided some clarification and more insight into the

data. The design of the tool was given a great deal of attention. Questionnaires

which are very unpleasant to the eye can hinder the response rate. Sanchez

(1992:206) acknowledges that the design of a tool can "help or hurt the quality of

data collected" but is often overlooked. Hartley, Davies & Burnhill (1977) advised

that spacing of the text should be consistent so as to portray a pleasant look. The

spacing of the questions and text were manipulated to convey a complex structure

as an easy read. A number of different formats were given to colleagues to decide

which one looked less complex and was easy to read through. Minor changes were

implemented upon their suggestions.

The questionnaire (refer to Appendix 1) comprised of 29 items in three sections;

demographic data, knowledge, and views of content, design, delivery, and possible

barriers to attendance of CPD initiatives. It included both open and closed ended

questions. Closed ended questions obtained quantitative data while the open ended

questions generated qualitative data. Cormack (2000) argues that this mix allows

respondents a sense of freedom which ultimately results in generation of rich data.

Mateo, Kirchoff (1991) and Galloway (1997) suggest that questions with a range

of predetermined answers should provide more freedom and thus the option to tick

'others' was added together with space where to list answers which were out of the

categories listed. The English language was deemed appropriate for the tool as the

participants were all qualified nurses who trained and used textbooks written in the

English language. The questionnaire and letters were proof read by a graduate

teacher of the English language.

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3.6.2 The Focus Group Interview

The questionnaire itself and the data collected were used to guide the focus group

discussion (refer to Appendix 2). Litosseliti (2007) holds that strength in this

method lies in collecting data in a non-threatening way. It might not go in as much

depth as face to face interviews but it captures the multi facets of a situation

(Greenbaum, 1998). This step was important in the present study. Greenbaum

asserts that focus interviews are less time consuming than face to face interviews

although transcription of focus data might take longer. Care was taken to address

the major pitfalls in conducting focus interviews listed by Litosseliti. Firstly, the

size and number of participants, discussed later on together with considerations

related to the environment where the interview took place. Secondly, coverage of

topics which was guaranteed by using the survey and its data. Thirdly is structure

and flexibility which influenced the decision of which type of focus interview was

to be conducted. Punch's (2005) observations aided this decision. A semi

structured approach allowed for the researcher's inexperience in moderating a

focus interview. To avoid interviewer bias, the researcher acted only as a

moderator. This will be discussed further in the section about trustworthiness of

the data.

3.7 Enhancing the quality of the study

In order to enhance the quality of the study various strategies to ensure rigor in the

design have been adopted. These will be explained in detail in terms of the

questionnaire and the focus group as the strategies for these two methods are

somewhat different.

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3.7.1 Enhancing Validity and Reliability of the Questionnaire

Validity is defined by Polit & Hungler (1999:412) as “the degree to which an

instrument actually measures the variable it seeks to measure”. In order to assure

validity Rattray & Jones (2007) assert that items should be generated from a

number of sources. In the current study the sources included consultation with

experts in the field, extensive review of the literature and guidelines published by

international bodies, and previous experiences by the researcher himself. The

research question, aim and objectives were revisited frequently during the building

of the tool to make sure that the variables remained true to them. To ensure

content validity the building of the questionnaire followed an exhaustive search of

the literature on LTCC. This ensured that the questions addressed both unchanged

knowledge but also that found in current literature. Two experienced colleagues in

Urology also evaluated the tool. Face validity was assessed by the supervisor and

by two nurse managers in charge of the Urology Units. The criteria for choosing

these people to assess validity were relevant training, clinical experience, and

academic qualifications as suggested by Grant & Davis (1997). No changes were

made after their reviews.

Reliability refers to consistency over time where a tool can be relied upon to

consistently give the same result on the condition that the aspect being measured

has not changed (Rebar, Geresch, Macnee & McCabe, 2011). A test-retest was not

carried out due to time constraints and for fear of contamination of the sample.

Should the participants of the test-retest discuss with sample participants and instil

in them queries which they look up, that would bias the survey results. Neuman

(2000) asserts that conducting a pilot study is one of four measures used to

increase reliability. Ogier (1998) describes the pilot study as a preliminary small

scale study which is used to test the tool prior to implementation of the actual study

whilst Robson (2002), Cluett & Bluff (2000) assert that it helps identify problems

which may need changes. A pilot study was conducted with a small number of

nurses (n = 10) within the Urology unit of MDH prior to conduction of the actual

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study. The aims of the pilot were made explicit both verbally and by a letter of

information (Appendix 3) since Arain, Campbell, Cooper & Lancaster (2010)

sustain that this is important in order to avoid the risk of having it poorly reported.

It has been acknowledged that these nurses have more knowledge of the topic but

otherwise had the same characteristics as the participants of the actual study. For

the reason stated earlier, they were not included in the sample. The aim of the pilot

was to make sure that the questions were understood well (Bowling, 2002) and to

identify questions that needed changes (Polit & Hungler, 1999). Minor changes to

the wording of two questions was suggested.

3.7.2 Enhancing Validity of the Focus Interview

The idea of validity originated in the quantitative paradigm and often refers to

Type 116

and Type 217

errors. In qualitative terms, Silverman (2010) asserts that to

claim validity one has to satisfy certain criteria. One criterion is known as the

Hawthorne effect; my impact and values as a researcher practitioner on the

participants. I acted as a moderator and did not participate in the discussion so as

not to influence it or otherwise affect the contributions of the participants. I

considered myself part of the tool rather than part of the group although I am aware

that my presence, being known to the participants, established and experienced in

the field, might have affected their interactions. Triangulation is also cited by

Silverman. To a certain extent this has been achieved by comparing different types

of data generated by the survey, the interview, and my own experience in Urology.

Due to time constraints respondent validation has not been done in the traditional

way by going back to the participants with the transcribed text so that they validate

it. On the other hand the data generated by the survey, which also belonged to the

participants of the focus group, was used as an interview guide. In a sense, it was

validated and discussed by the respondents.

16 Type 1 error - rejection of the null hypothesis, believing that a statement is true when it is not.

17 Type 2 error - incorrectly supporting the null hypothesis, rejecting a statement which is true.

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Thorough training of the interviewer and extensive testing of the interview

schedule were deemed unfeasible for this small scale study as they would be too

time consuming. As opposed to face to face interviews, fixed choice answers were

used sparingly as these would not have generated discussion. Every effort has

been made to satisfy the criterion of low-inference descriptors (LIDs), a must in

interviews. Pulkkinen (2003) suggests that the use of verbatim quotes is a

common type of LID. Digitally recording the interviews made it in part possible to

satisfy this need. The quotes were reported accurately thanks to the transcription

from the digital recordings combined to field notes taken during the interviews.

The other LIDs concern transcription and presentation of the extracts.

Transcription has been done meticulously inserting field notes all along. This

made it possible to satisfy the third criterion of using LIDs, the presentation of

extracts. The extracts have been presented as verbatim quotes grounding the

quantitative results.

3.8 Data collection

3.8.1 The Survey

The questionnaires were delivered by hand to the respective nursing officers

(N.Os). This guaranteed anonymity to the respondents. The N.Os were instructed

to give out and collect the tools but not to coerce any of the respondents to return

them. The scope of the research was explained by a letter of information which

accompanied each questionnaire (Refer to Appendix 4). It explained the purpose

of the study and asked participants to participate. Returning an empty tool or not

returning it at all meant that the respondent refused to participate. This avoided

them signing a consent form, exposing their identities, and possibly decreasing

participation. Separate envelopes were provided for them to return the

questionnaire which had to be left with the respective N.Os. I visited the N.Os

three times in all (after 1 week, 2 weeks, and 4 weeks of delivery) and collected the

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questionnaires. The data collection process lasted six weeks in total. A reminder

was not sent for temporal and financial purposes.

3.8.2 The Focus Group Interview

The aim of the focus session was to give more meaning and grounding to the

quantitative data. The participants were asked to participate in the focus group and

given a letter of information (Refer to Appendix 5). They were informed that the

interview would be digitally recorded and that verbatim responses would be

included in the final write up of the study. Anonymity could not be guaranteed as

all the participants knew each other but confidentiality was given priority. The

participants were assured that nobody except myself would have access to the

recordings/transcripts or their identities and that all the material collected would be

destroyed after the study is finalised. Any queries were clarified with the

researcher beforehand and the consent forms were collected duly signed on the day

of the interview.

A maximum number of six participants was set. Groups larger than this are known

to be difficult to manage resulting in less detail, less depth, and less diverse

accounts being gained. Litosseliti (2007) asserts that this is especially so when the

researcher is inexperienced in the use of the focus interview. Efforts were made

not to allow my inexperience hinder the flexibility I wished to allow during the

sessions. The digital recording made it easier in that topics could be revised during

the discussion and the sequence of the questions changed as indicated by the

discussion. Open statements were used and as suggested by Davies et al (2006). I

only intervened to refocus on the subject, empower those merely listening,

clarifying and giving feedback. Decisions about going in detail into a particular

topic had to be made there and then depending on the topic in question and its

relevance to the clinical picture or the possibility of organising a training initiative.

In the next section, I shall discuss the methods of data analysis.

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3.9 Data analysis

The quantitative data was analysed using descriptive statistics and presented in

tables and graphs. Inferences about the general population of nurses are not being

drawn as the sample consisted only of nurses practicing in three major areas.

Qualitative analysis depends on the purposes of the study (Punch, 2005) but the

methods used must be systematic, disciplined and transparent. Thematic analysis

of the transcripts was made following a method suggested by Burnard (1991).

The first step was transcription, changing the medium from a digital recording to a

written one. Participant verification was not performed due to time constraints.

Gibbs (2010) holds that this process introduces issues of accuracy, fidelity and

interpretation. One counter measure to the loss of any of the latter was

transcription checking, whereby the transcripts were re-read whilst listening to the

audio recordings. This made sure that the written material was true to the

recording. The handwritten notes were taken whilst checking the time on the

recorder ensuring that they were inserted where they actually belonged in the

transcript. No specialised software was used during transcription for fear of it

being too complicated to master. Windows Media Player® was used to play the

digital recordings. To maintain the respondents' anonymity to the reader, their

identities were listed separately and then each was assigned a code (F1 to F6) by

which they have been cited in the text. Thematic analysis started by first reading

through the transcripts, identifying general themes and listing several subheadings

within them. After rereading and further listing, similar headings were grouped.

Theme checking was omitted due to time constraints. The themes were then

grouped and presented in tables although unfortunately numeric objectivity of the

analysis diminishes richness. Verbatim quotes were used to make up for this. The

results are presented in the following chapter which also discusses the findings of

the focus group interview. A section about the ethical considerations of this study

follows.

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3.10 Ethical Considerations

Ethical issues have been given due consideration throughout the research process,

from the choice of the subject to publication and dissemination of the results. The

basis of ethical principles in research is protection of human participants from

harm in the form of a breach in privacy, confidentiality, anonymity, or coercion to

participate.

Ethical approval has been granted by the Faculty of Education Research Ethics

Committee (FREC) and the University of Malta Research Ethics Committee

(UREC) (Refer to Appendix 6). Institutional permissions for data collection have

been granted by the relevant authorities: The Director Nursing MDH (Appendix 7),

the Director of the Elderly and Community Care (Appendix 8), the Data protector

of Primary Health Care (Appendix 9). The nursing managers were contacted and

explanations about the research given prior to the data collection. In order to

respect the participant’s right to make informed, voluntary decisions about study

participation (Polit, Tatano, & Hungler, 2001), a letter of information was

delivered to every participant in which I introduced myself, invited the participant

to take part in the study, and described what it entailed (Refer to Appendices 4 and

5 respectively).

With regards to the survey, the signing and return of a consent form would result in

loss of anonymity of the participants to the researcher and a possibility of a poor

response. It was made clear in the letter of information that a filled and returned

questionnaire was meant to signify agreement to participate. Empty or unreturned

questionnaires signified unwillingness to participate. The letter of information

made clear that they could refuse or withdraw participation at any time without

penalty. Participants of the focus interview signed a consent form, supplied in

duplicate for their own records which stated that they could refuse participation at

any time without penalty, that only the researcher would have access to their

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data/identity, and that all would be destroyed after the study is finalised. They

were instructed that the interviews would be digitally recorded and that verbatim

quotes would be included in the text.

Anonymity could only be guaranteed to the participants of the survey. The

questionnaires were all identical bearing no marks or codes. In instances where a

combination of years of experience, gender, grade, or place of work could possibly

identify individuals, bracketing with other, larger groups was performed.

Anonymity could not be guaranteed to the focus participants as they were all

known to the researcher and themselves. In turn, confidentiality was guaranteed

by following suggestions by Frankfort-Nachmias, Nachmias (1996), Mateo &

Kirchoff (1991). The letter of information explained that verbatim quotes would

be included in the study after the respondents were assigned a code so that none of

them could be identified. Only the researcher had access to the data and

confidentiality was also meticulously respected in the write up of the

findings/discussion. Access to the results was guaranteed. A bound copy will be

placed in the Library of the UOM and a soft copy forwarded to those who desire it.

The next chapter will present the findings and discuss them in relation to the local

context.

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Chapter 4

The findings

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4.1 Introduction

The data collected by the questionnaire consists of both qualitative and quantitative

data. Each question was analysed and some data is presented in raw figures.

Along the chapter percentages have been rounded to the nearest value and

statistical tests carried out presented accordingly. Themes emerging from the

focus interview are presented towards the end of the chapter. The following

section presents a demographic overview of the sample followed by the section

regarding the knowledge of catheterisation and catheter care. Data about CPD is

presented in the last section.

4.2 Response rate and demographic data

Table 4.1 below presents the data of the population, sample, and RR. The

Orthopaedic and Surgical nurses were clustered together as both fall within the

specialism of surgery.

Setting Population Sample Valid replies Valid replies %

MMDNA 40 40 3 7.5

PHC 180 180 71 39.4

Hospice 7 7 6 85.7

A&E 58 58 13 22.4

Surgical 136 70 79

87.8 Orthopaedic 39 20

Medical 137 86 72 90

Adult Intensive Care 66 35 21 60

Totals 663 496 (75% of population) 265 53% response rate

Table 4.1: Response rate.

The sample consisted of 496 participants (75% of the total population of interest -

n = 663). Two hundred and sixty five (n = 265) questionnaires were returned duly

filled yielding a response rate of 53%. A decision was taken not to sample the

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MMDNA, PHC and Accident and Emergency (A&E). Since these nurses are

either often in contact with the most problematic catheterisations or otherwise

involved in the care of such patients prior to admission to hospital, they were

deemed more important and were "over-sampled". This term has been used by

Pascoe et al (2007) when they recruited all the nurses of certain geographical areas

which were of particular interest to them, as those mentioned previously are to this

study. The Surgical and Orthopaedic wards were clustered together as they are

both essentially wards caring for patients who will undergo or have undergone

some sort of surgery. The Medical wards rendered the highest response rate (90%)

whilst the lowest was yielded by the MMDNA (7.5%).

The sample consisted of Staff and Enrolled Nurses holding various pre and post

registration qualifications, practicing in three major settings: the community

(Hospice, MMDNA and PHC), Emergency care (MDH Accident and Emergency),

and the acute wards (MDH Wards). The whole population of both Community and

A&E was included as they are often in contact with the most problematic

catheterisations. The least represented were those with less than three years of

experience (n = 28) and the most represented were those with sixteen or more

years of experience (n = 100) half of which practice in PHC. Quan (2012)

advocates that most nurses move from a practice setting to the other to 'fine-tune'

their career or to keep it interesting. This might apply to the current setting

whereby the demographic data shows that as experience increases (>4 years of

experience) nurses start to shift towards the community settings. The majority of

the respondents were females (n = 161; 61%) compared to males (n = 103; 39%).

Gender data was missing for one respondent. As is illustrated by Table 4.2

overleaf, the majority of females practice in PHC (n = 61; 23%) whilst the majority

of male respondents in Surgical/Orthopaedic wards (n = 51; 19%). No male nurses

practice in the Hospice setting and no males from MMDNA replied.

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Setting

Tot

al

Med

ical

Sur

g/O

rtho

Inte

nsiv

e

A&

E

MM

DN

A

PH

C

Hos

pice

Gender

Female 42 28 13 8 3 60 6 160

Male 30 51 8 5 0 10 0 104

No response 0 0 0 0 0 1 0 1

Total 72 79 21 13 3 71 6 265

Table 4.2: Gender and practice setting of the respondents.

As illustrated in Table 4.3 overleaf, the grade of Staff Nurse (SN) was the

commonest grade (n = 199). The gross numeric discrepancy between the grades of

EN18

and SN19

is not due to a sampling defect. During the last decade there has

been a major shift of ENs to SNs. Most ENs completed the conversion course

organized by the Directorate for Nursing Services and Standards, Malta. The aim

of the course was harmonization of the academic status of the profession in

keeping with the standards set by the European Union. Academically, the Diploma

in Nursing Studies is most prevalent (n = 69) whilst the least common is the

Master's degree (n = 11). There were different Master's degrees amongst which

were Health Science, Health Services Management, and Youth and Community

Nursing. Data for one respondent was missing. One respondent reported having a

certificate in Ophthalmic Nursing and another a PG Diploma in Nutrition and

Dietetics. No doctoral degrees were reported although the author is aware that

more than six PhDs are being pursued by SNs practicing within the clinical setting.

Data for one respondent is missing.

18 Enrolled Nurse (EN): Formerly known as State Enrolled Nurse, this grade was the most common

grade in the nursing profession. An EN could qualify traditionally or otherwise, since the shift of

nursing education into University, by obtaining a Certificate in Nursing Practice. 19

Staff Nurse (SN): Formerly known as State Registered Nurse. As the EN, an SN can have

traditional education or otherwise, since the shift into tertiary education, a Diploma or Degree in

Nursing. The possibility of following a Conversion Course from an EN to an SN is also possible.

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Qualifications

Tot

al

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Years of Experience

< or = to 1 year 0 0 1 0 5 7 0 13

2-3 yrs 0 0 1 1 7 6 0 15

4-9 yrs 1 1 1 6 27 18 5 59

10-15 yrs 0 8 6 23 21 15 4 77

> or = to 16yrs 9 2 39 32 9 7 2 100

Total 10 11 48 62 69 53 11 264

Table 4.3: Qualifications and years of experience of the respondents.

With regard to years of experience, the least represented category was nurses with

less than or equal to (< =) 1 year of experience (n = 13). The most prevalent was

(> =) 16 years or more (n = 100). Table 4.4 shows that those with the least

experience were mostly practicing in the acute setting. This trend starts to shift out

to the community by 4-9 years of experience and above. The majority of most

experienced respondents was prevalent in PHC, followed by the Medical, Surgical

and Orthopaedic wards. The least present were in A&E and MMDNA although

these had the least RR and therefore this might not reflect a true picture. Three

large settings were not included, namely mental health, long term care, and the

oncology hospital as these seem to be the least problematic with regards to the

topic.

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Setting

Total Medical Surgical &

Ortho. Intensive A&E MMDNA PHC Hospice

Years of Experience

< or = to 1 year 4 3 4 2 0 0 0 13

2-3 yrs 7 3 2 3 0 0 0 15

4-9 yrs 25 13 6 5 0 8 2 59

10-15 yrs 18 34 5 2 3 13 2 77

> or = to 16yrs 18 26 4 1 0 49 2 100

Total 72 79 21 13 3 70 6 264

Table 4.4: Setting and years of experience of respondents.

4.3 Statistical analysis

Williams (2012) suggests that when a questionnaire contains only categorical data,

there is no need to check distribution and normality. This was discussed with a

local experienced statistician who also provided the same advice. The statistical

test mainly used was the Pearson's Chi Square Test. When this test's assumptions

were violated, as suggested by Weaver (2009), I conducted and reported the

Fisher's Exact Test. Often times minimal differences were noted in the results of

both tests but as suggested by the statistician, the Fisher's Exact was reported.

When a significant association was found (p = <0.05) the effect size has been

reported. Yatani (2012) suggests that effect size is usually calculated using the

Cohen (1988) criteria. These criteria stipulate that a p value of 0.10 denotes a

small effect; 0.30 a medium effect; and 0.50 or more a large effect. Pallant (2007)

asserts that when tables are larger than 2x2 (like the ones in question) one has to

report the Cramer's V measurement, which takes into account the degrees of

freedom. This has been done in all tables. The effect size reported has been

calculated using the criteria reproduced overleaf as suggested by Pallant

(2007:217).

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1. Subtract 1 from the number of categories in the row variable (R-1).

2. Subtract 1 from the number of categories in the column variable (C-1).

3. Pick the smaller value which results.

4. If (R-1 or C-1) = 1 - Small effect: 0.01; Medium: 0.30; Large: 0.50

5. If (R-1 or C-1) = 2 - Small effect: 0.07; Medium: 0.21; Large: 0.35

6. If (R-1 or C-1) = 3 - Small effect: 0.06; Medium: 0.17; Large: 0.29

The level of association is often reported using the criteria in Table 4.5 below

(reproduced from the CHASS20

page of the University of Toronto). Cramer's V is

the statistic used to measure the strength of an association since this is always

indicated when tables are larger than 2x2. In 2x2 tables one would use the Phi

statistic but there are no such tables in this chapter.

Level of Association

Verbal Description Comments

0.00 No Relationship Knowing the independent variable does not reduce the number of errors in predicting the dependent variable at all.

.00 to .15 Not generally useful Not acceptable

.10 to .20 Weak Minimally acceptable

.20 to .25 Moderate Acceptable

.25 to .30 Moderately Strong

.30 to .35 Strong

.35 to .40 Very Strong

.40 to .45 Worrisomely Strong Either an extremely good relationship or the two variables are measuring the same concept

.45 to .99 Redundant The two variables are probably measuring the same concept.

1.00 Perfect Relationship If we the know the independent variable, we can perfectly predict the dependent variable.

Table 4.5 - Description of level of association - University of Toronto.

20 CHASS - Computing in the Humanities and Social Sciences Department, University of Toronto,

2010.

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44

4.4 Insertion or change of urethral catheter

In response to the following question (Q5): "In your area of practice, who inserts

or changes an indwelling urethral catheter?", it transpired that the majority of

catheters were inserted or changed by nurses (n = 219). As one can notice in

Table 4.6 below, the two settings which differed in relation to this question were

PHC and Hospice.

Setting

Tot

al

Med

ical

Sur

g &

Ort

ho

Inte

nsiv

e

A&

E

MM

DN

A

PH

C

Hos

pice

Who inserts?

Nurses 72 79 21 13 3 30 1 219

Doctors 0 0 0 0 0 2 0 2

We don't insert 0 0 0 0 0 37 5 42

Total 72 79 21 13 3 69 6 263

Table 4.6: Who inserts the catheter by practice setting.

Those who ticked the third option in Q5 (We do not insert or change urethral

catheters) were asked to comment further on why they do not do this procedure.

The comments have been grouped under broader themes and presented overleaf.

Theme Number of responses

Not or rarely done at Health Centre 10

Patients referred to MMDNA 6

Not in job description or Not in our specialization 4

PHC Policy 3

Not trained 3

Needs expertise 1

Table 4.7: Comments on why they do not insert urinary catheters.

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45

When asked, "Within your institution/organization, who performs catheter care on

a daily basis?" (Q11) the majority of respondents chose Nurses only, or otherwise

Nurses and others (excluding 'Informal carers' or 'Others'). Seventeen respondents

chose a combination of nurse, carer, and informal carer (family, etc). The results

are presented in Graph 4.1 below.

Graph 4.1: Individuals who perform catheter care.

4.5 Knowledge of catheterisation

Four main questions tested knowledge related to catheterisation (Q6, Q7, Q8, and

Q9). They focused on important aspects of the technique; lubrication, anaesthesia,

patient comfort, trauma, and control of infection. Four statements within Q6

measured knowledge of when to catheterise and choice of catheter. Specialized

catheters used almost exclusively within Urology were excluded.

0

20

40

60

80

100

120

Nurses Nurses and others

Nurses OR Carer and

Informal carer

Others - incl Nursing students

All No reply

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46

The data presented in this section has been gathered by the questions relating to

knowledge of the technique of catheterisation. These were statements and the

respondents had to tick "Agree", "Disagree" or "I don't know" per statement. Since

I was after knowledge both "I don't know" and wrong answers were taken to

indicate lack of knowledge.

Q6a: Is the bladder management of choice for neurological conditions.

Q6b: Is definitely the best option for incontinent patients.

Q6e: The biggest size is the best option.

Q6f: A 12Fr sized catheter is usually the best option for both sexes.

Years of experience

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

<=

1 y

r

2-3

yrs

4-9

yrs

10-1

5 yr

s

>=

16y

rs

Q6a

wrong 9 9 42 50 66 176 - 67.4%

Assumptions of Chi-square test violated

0.86 right 4 6 16 27 32 85 - 32.6%

Q6b

wrong 2 7 26 32 31 98 - 37.7%

Assumptions of Chi-square test violated

0.17 right 11 8 32 45 66 162 - 62.3%

Q6e

wrong 1 4 12 21 19 57 - 21.9%

Assumptions of Chi-square test violated

0.52 right 12 11 46 56 78 203 - 78.1%

Q6f

wrong 4 8 27 39 51 129 - 49.6%

0.64

1

260

0.098

0.098

right 9 7 31 38 46 131 - 50.4%

Table 4.8: Association between years of experience and

knowledge of catheterisation.

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47

As one can see in Table 4.8 above, knowledge was lacking in 22% - 57% of

answers. A Chi-square test for independence was conducted to see if there were

any associations between years of experience and knowledge. When the

assumptions concerning the minimum expected cell frequency were violated, the

Fisher's Exact Test was conducted. Since the p values are all >0.05 (Q6a p = 0.86;

Q6b p = 0.17; Q6c p = 0.52; Q6a p = 0.64) one assumes that there was no

significant association between knowledge and years of experience. The values for

Phi and Cramer's V are the same. A reason for this is given in the StatPac

Statistics Manual (2013) which states that in tables larger than two-by-two the Phi

statistic may be interpreted exactly like the Cramer's V. On the other hand, a

statement by The Department of Economics within IOWA University (2013) states

that since the Phi statistic "is only appropriate for 2x2 tables" one should use

Cramer's V instead.

Qualification

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Q6a

wrong 6 9 32 40 46 35 8 176 - 57.4%

Assumptions of Chi-square test violated

0.967 right 4 2 15 21 23 17 3 85 - 32.6%

Q6b

wrong 6 3 12 22 34 18 3 98 - 37.7%

Assumptions of Chi-square test violated

0.120 right 4 8 35 38 35 34 8 162 - 62.3%

Q6e

wrong 4 3 9 11 12 16 2 57 - 21.8%

Assumptions of Chi-square test violated

0.422 right 6 9 38 49 57 36 9 204 - 79.2%

Q6f

wrong 3 6 25 35 34 20 6 129 - 49.4%

Assumptions of Chi-square test violated

0.393 right 7 6 22 25 35 32 5 132 - 50.6%

Table 4.9: Association between qualification and knowledge of catheterisation.

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48

The same tests have been conducted and no significant association was been found

between knowledge of catheterisation and academic qualification (Q6a p = 0.96;

Q6b p = 0.12; Q6e p = 0.42; Q6f p = 0.39). As one can see in Table 4.10 overleaf,

a significant association has been indicated between knowledge and setting in Q6e

(p = 0.001) and Q6f (p = 0.002). The effect size, according to the modified Cohen

criteria explained previously, in both Q6e and Q6f is small.

Setting

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Med

ical

Sur

gery

& O

rtho

Inte

nsiv

e

A&

E

MM

DN

A

HC

s

Hos

pice

Q6a

wrong 54 45 12 7 3 51 4 176 - 67.4%

Assumptions of Chi-square test violated

0.060 right 16 34 9 6 0 18 2 85 - 32.6%

Q6b

wrong 30 32 9 2 1 23 1 98 - 37.7%

Assumptions of Chi-square test violated

0.475 right 40 47 12 11 2 45 5 162 - 62.3%

Q6e wrong 26 17 7 2 0 5 0 57 - 21.8%

0.001

0.001 right 44 62 14 11 3 64 6 204 - 78.2%

Q6f wrong 39 39 8 0 2 39 2 129 - 49.4%

0.006

0.002 right 31 40 13 13 1 30 4 132 - 50.6%

Table 4.10: Association between practice setting and knowledge of catheterisation.

A question testing broader knowledge (Q6a) was answered correctly by 32% of

respondents who were deemed be more knowledgeable or otherwise got it right

due to chance. Sixty two percent of respondents had some awareness about less

invasive techniques used to manage incontinence (Q6b), investigated by Pfisterer

et al (2007). These were not taken on by this study. Less positive were results to

Q6e and Q6f, relating to catheter size whereby 21% and 49% (respectively)

answered wrongly. This is a basic but crucial element which can have serious

repercussions like pain, trauma, bladder over activity and leakage (Theriault,

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49

Ward-Smith, and Soper, 2012; Wilson, 2011). Overall the questions which had the

most wrong answers were Q6a and that with the least was Q6e. High percentages

within the wrong answers prevail irrespective of years of experience, setting or

qualification. As seen in Table 4.11 overleaf, fifteen respondents attended some

sort of CPD course related to the topic. Table 4.12 overleaf illustrates the practice

setting compared to responses to Q16.

Q6wrong

Total q6a q6b q6c q6d q6e q6f q6g q6h q6i

Q16: Have you pursued any CE courses related to

urethral catheterisation/catheter

care?

No CPD 42 20 4 20 5 30 5 2 15 52

Yes CPD 9 3 2 4 0 9 0 0 2 15

Table 4.11: Knowledge of catheterisation by attendance to related CPD.

Q16: Have you pursued any CE courses related to urethral catheterisation/catheter care?

NO YES Total

Practice setting

Medical 68 2 70

Surgical & Orthopaedic

74 5 79

Adult Intensive Care

20 1 21

A&E 13 0 13

MMDNA 1 2 3

PHC 56 15 71

Hospice 6 0 6

Table 4.12: Attendance to related courses by practice setting.

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50

4.6 Technique - Patient comfort and Trauma

The major issues when considering the technique were control of infection, patient

comfort, and trauma. Control of infection will be dealt with in the next section.

Knowledge of the lubricant used was investigated. This has implications on

comfort, trauma and infection. Females comprised the majority who answered

incorrectly, either because they were the majority within the sample or because of

the lack of training they admitted to. A strong association was reported between

gender and Q7a (Male patients - A water based gel with anaesthetic (ex:

Instillagel)) and Q7d (Female patients - A water based gel without anaesthetic (ex:

KY Jelly/Aquagel)). Forty three percent wrong answers prove that anaesthetic is

only used for males and a non anaesthetic containing gel for females. This is not

ideal. Unless contraindicated, females benefit from the anaesthetic based gel

which has properties missing in the water based gel. Secondly, the lubricant used

for catheterisation has to be sterile. The water based gel can never be so due to the

way the container has to be pierced open. The same results emerged in years of

experience, qualification and practice setting, indicating lack of knowledge evident

across the sample. Nurses also seem unaware of how to apply the local anaesthetic

gel (Q8 - 67% wrong answers). This is demonstrated on the inner packet of the

currently supplied product as its improper use might cause discomfort, trauma

(Devine, 2003), and possibly infection (Mangnall, 2012; Sperling, Lummen, and

Rubben, 2005; Bardsley, 2005; de Courcy-Ireland, 1993; Stickler and Chawla,

1987). When asked about the position of the penis during catheterisation (Q9 -

38% wrong; n = 101) it was indicated that there is a strong need for rectification of

the situation.

On the whole, knowledge was lacking in 27% - 71% of respondents. The Chi-

square test for independence (with Yates Continuity Correction) was carried out

for all questions. Where the assumptions were violated, the Fisher's Exact Test

was applied. Table 4.13 overleaf illustrates the significant but weak association

between gender and Q7a (p = 0.01; Cramer's V 0.17), Q7d (p = 0.02; Cramer's V

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51

0.15), and Q9 (p = 0.02; Cramer's V 0.15). Table 4.14 shows that there was no

significant association between years of experience and knowledge whereas there

was a significant but moderate association between qualification and Q7b (p =

0.03; Cramer's V 0.23). The other questions and qualification did not have a

significant association as demonstrated in Table 4.15.

Gender

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Fem

ale

Mal

e

Mis

sing

Q7a wrong 52 20 1 73 - 27.9%

Assumptions of Chi-square test violated

0.174 0.012 right 107 82 0 189 - 72.1%

Q7b wrong 49 26 0 75 - 28.6%

Assumptions of Chi-square test violated 0.573 right 110 76 1 187 - 71.4%

Q7c wrong 90 56 0 146 - 55.7%

Assumptions of Chi-square test violated 0.602 right 69 46 1 116 - 44.3%

Q7d wrong 78 35 0 113 - 43.1%

Assumptions of Chi-square test violated

0.155 0.025 right 81 67 1 149 - 56.9%

Q7e wrong 48 25 0 73 - 27.9%

Assumptions of Chi-square test violated 0.565 right 111 77 1 189 - 72.1%

Q7f wrong 44 38 0 82 - 31.3%

Assumptions of Chi-square test violated 0.176 right 115 64 1 180 - 68.7%

Q8 wrong 112 63 1 176 - 67.2%

Assumptions of Chi-square test violated 0.256 right 47 39 0 86 - 32.8%

Q9 wrong 69 31 1 101 - 38.5%

Assumptions of Chi-square test violated

0.152 0.026 right 90 71 0 161 - 61.5%

Table 4.13: Association between gender and knowledge of the technique.

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52

Years of Experience

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

<=

1 y

r

2-3

yrs

4-9

yrs

10-1

5 yr

s

>=

16y

rs

Q7a wrong 6 7 12 25 22 72 - 27.6%

Assumptions of Chi-square test violated 0.071 right 7 8 46 52 76 189 - 72.4%

Q7b wrong 4 7 16 25 23 75 - 28.7%

Assumptions of Chi-square test violated 0.357 right 9 8 42 52 75 186 - 71.3%

Q7c wrong 9 12 31 43 51 146 - 55.9%

0.267 4 261 0.141 0.141 right 4 3 27 34 47 115 - 44.1%

Q7d wrong 6 11 26 33 37 113 - 43.3%

0.144 4 261 0.162 0.162 right 7 4 32 44 61 148 - 56.7%

Q7e wrong 4 7 15 23 24 73 - 28%

Assumptions of Chi-square test violated 0.471 right 9 8 43 54 74 188 - 72%

Q7f wrong 4 9 21 25 23 82 - 31.4%

Assumptions of Chi-square test violated 0.059 right 9 6 37 52 75 179 - 68.6%

Q8 wrong 7 9 39 49 71 175 - 67%

Assumptions of Chi-square test violated 0.518 right 6 6 19 28 27 86 - 33%

Q9 wrong 5 7 19 29 40 100 - 38.3%

Assumptions of Chi-square test violated 0.828 right 8 8 39 48 58 161 - 61.7%

Q12b wrong 10 12 43 56 66 187 - 71.4%

Assumptions of Chi-square test violated 0.686 right 3 3 15 20 34 75 - 28.6%

Q12f wrong 5 7 25 25 36 98 - 37.4%

Assumptions of Chi-square test violated 0.701 right 8 8 33 51 64 164 - 62.6%

Table 4.14: Association between years of experience

and knowledge of the technique.

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53

Qualifications

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Q7a wrong 5 5 10 18 14 19 2 73 - 27.9%

Assumptions of Chi-square test violated

0.164 right 5 7 37 43 55 33 9 189 - 72.1%

Q7b wrong 7 3 9 18 16 20 2 75 - 28.6%

Assumptions of Chi-square test violated

0.236 0.033 right 3 9 38 43 53 32 9 187 - 71.4%

Q7c wrong 6 8 21 36 34 35 6 146 - 55.7%

Assumptions of Chi-square test violated

0.297 right 4 4 26 25 35 17 5 116 - 44.3%

Q7d wrong 7 5 16 29 24 28 4 113 - 43.1%

Assumptions of Chi-square test violated

0.143 right 3 7 31 32 45 24 7 149 - 56.9%

Q7e wrong 6 3 9 17 15 21 2 73 - 27.9%

Assumptions of Chi-square test violated

0.055 right 4 9 38 44 54 31 9 189 - 72.1%

Q7f wrong 6 3 11 16 20 23 3 82 - 31.3%

Assumptions of Chi-square test violated

0.122 right 4 9 36 45 49 29 8 180 - 68.7%

Q8 wrong 8 9 34 41 47 31 6 176 - 67.2%

Assumptions of Chi-square test violated

0.731 right 2 3 13 20 22 21 5 86 - 32.8%

Q9 wrong 4 8 19 21 23 22 4 101 - 38.5%

Assumptions of Chi-square test violated

0.475 right 6 4 28 40 46 30 7 161 - 61.5%

Q12b wrong 7 9 32 43 49 39 8 187 - 71.4%

Assumptions of Chi-square test violated

0.968 right 3 2 16 18 20 13 3 75 - 28.6%

Q12f wrong 3 3 20 22 23 22 5 98 - 37.4%

Assumptions of Chi-square test violated

0.884 right 7 8 28 39 46 30 6 164 - 62.6%

Table 4.15: Association between qualification and knowledge of the technique.

Following is Table 4.16 which shows that there is a significant association between

Practice setting and Q7, Q9, Q12b, and Q12f. For these, the p value was always

<0.05. Effect size is small for all associations. The level of association for Q7d

(Cramer's V 0.38), Q7e (Cramer's V 0.45), and Q12f (Cramer's V 0.33) is strong

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54

while that for Q9 (Cramer's V 0.26) and Q12b (Cramer's V 0.27) is moderately

strong. According to the criteria presented in Table 4.5, the others are not useful.

Practice setting

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Med

ical

Sur

gica

l

& O

rtho

p

Crit

ical

A&

E

MM

DN

A

PH

C

Hos

pice

Q7a

wrong 34 18 9 0 0 11 1 73 - 27.9%

Assumptions of Chi-square test violated

0.000

0.000 right 36 61 12 13 3 59 5 189 - 72.1%

Q7b

wrong 40 16 11 0 0 7 1 75 - 28.6%

Assumptions of Chi-square test violated

0.000 0.000 right 30 63 10 13 3 63 5 187 - 71.4%

Q7c

wrong 53 39 14 5 1 30 4 146 - 55.7%

Assumptions of Chi-square test violated

0.002 0.001 right 17 40 7 8 2 40 2 116 - 44.3%

Q7d

wrong 50 23 13 4 1 20 2 113 - 43.1%

Assumptions of Chi-square test violated

0.388 0.000 right 20 56 8 9 2 50 4 149 - 56.9%

Q7e

wrong 41 13 9 0 0 9 1 73 - 27.9%

Assumptions of Chi-square test violated

0.457 0.000 right 29 66 12 13 3 61 5 189 - 72.1%

Q7f wrong 49 17 11 0 0 4 1 82 - 31.3%

Assumptions of Chi-square test violated

0.572 0.000 right 21 62 10 13 3 66 5 180 - 68.7%

Q8 wrong 43 48 15 8 1 56 5 176 - 67.2%

Assumptions of Chi-square test violated

0.085 right 27 31 6 5 2 14 1 86 - 32.8%

Q9 wrong 38 21 8 1 1 29 3 101 - 38.5%

Assumptions of Chi-square test violated

0.262 0.003 right 32 58 13 12 2 41 3 161 - 61.5%

Q12b wrong 60 59 17 8 1 38 4 187 - 71.4%

Assumptions of Chi-square test violated

0.279 0.001 right 11 19 4 5 2 32 2 75 - 28.6%

Q12f wrong 38 33 11 1 0 15 0 98 - 37.4%

Assumptions of Chi-square test violated

0.330 0.000 right 33 45 10 12 3 55 6 164 - 62.6%

Table 4.16: Association between practice setting and knowledge of the technique.

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55

4.7 Control of infection

The questions in this section tested knowledge of prevention of CAUTI (Q12,

Q14) including potential entry points of infection (Q10) and signs and symptoms

of CAUTI (Q13). Tables 4.17 through to 4.22 illustrate the results of questions 10,

12, and 14 in relation to practice setting, qualifications, and years of experience.

Setting

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Med

ical

Sur

g &

Ort

ho

Inte

nsiv

e

A&

E

MM

DN

A

PH

C

Hos

pice

Q10a wrong 26 23 5 4 2 44 2 106 - 40.5%

0.296 0.000 right 44 56 16 9 1 26 4 156 - 59.5%

Q10b wrong 37 41 12 7 2 44 1 144 - 55%

Assumptions of Chi-square test violated

0.436 right 33 38 9 6 1 26 5 118 - 45%

Q10c wrong 26 25 9 3 1 39 1 104 - 39.7% Assumptions of

Chi-square test violated

0.221 0.042 right 44 54 12 10 2 31 5 158 - 60.3%

Q10d wrong 28 33 9 4 1 47 3 125 - 47.7% Assumptions of

Chi-square test violated

0.242 0.012 right 42 46 12 9 2 23 3 137 - 52.3%

Q10e wrong 21 26 4 5 1 21 2 80 - 30.5%

Assumptions of Chi-square test violated

0.907 right 49 53 17 8 2 49 4 182 - 69.5%

Q10f wrong 34 36 10 4 1 38 2 125 - 47.7%

Assumptions of Chi-square test violated

0.748 right 36 43 11 9 2 32 4 137 - 52.3%

Q12a wrong 14 26 4 1 0 17 1 63 - 24%

Assumptions of Chi-square test violated

0.330 right 57 52 17 12 3 53 5 199 - 76%

Q12c wrong 14 13 6 4 0 11 2 50 - 19.1%

Assumptions of Chi-square test violated

0.540 right 57 65 15 9 3 59 4 212 - 80.9%

Q12d wrong 21 19 9 1 1 28 3 82 - 31.3%

Assumptions of Chi-square test violated

0.093 right 50 59 12 12 2 42 3 180 - 68.7%

Q12e wrong 34 36 12 4 3 26 1 116 - 44.3%

Assumptions of Chi-square test violated

0.144 right 37 42 9 9 0 44 5 146 - 55.7%

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56

Q12g wrong 40 37 9 2 0 36 2 126 - 48.1%

Assumptions of Chi-square test violated

0.074 right 31 41 12 11 3 34 4 136 - 51.9%

Q12h wrong 29 10 5 1 0 9 1 55 - 21%

0.310 0.001 right 42 68 16 12 3 61 5 207 - 79%

Q12i wrong 46 29 14 1 0 22 2 114 - 43.5%

0.352 0.000 right 25 49 7 12 3 48 4 148 - 56.5%

Q12j wrong 48 29 11 1 1 11 1 102 - 39.9%

0.431 0.000 right 23 49 10 12 2 59 5 160 - 61.1%

Q12k wrong 61 60 17 11 0 46 4 199 - 76% Assumptions of

Chi-square test violated

0.266 0.008 right 10 18 4 2 3 24 2 63 - 24%

Q12l wrong 62 51 18 5 2 34 4 176 - 67.2%

0.351 0.000 right 9 27 3 8 1 36 2 86 - 32.8%

Table 4.17: Association between practice setting and

knowledge of infection control.

In Table 4.17 one can see that 8 items about knowledge of infection control were

found to be significantly associated to where the respondents practice. Q10c and

Q10d (Cramer's V 0.22; 0.24) show a moderate association; Q10 and Q10k

(Cramer's V 0.29; 0.26) show a moderately strong association; Q10h, Q10i and

Q10l (Cramer's V 0.31; 0.35; 0.35) show a strong association; Q10j (Cramer's V

0.43) shows an extremely strong relationship. Table 4.18 overleaf shows a

significant association between practice setting and Q14 except for Q14a (p =

0.10). The Cramer's V readings show that the associations range from moderate

(0.20 - 0.25) to extremely strong (0.40 - 0.45)

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57

Setting

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Med

ical

Sur

g &

Ort

ho

Inte

nsiv

e

A&

E

MM

DN

A

PH

C

Hos

pice

Q14a wrong 20 16 4 0 0 22 0 62 - 23.6%

Assumptions of Chi-square test violated

0.107 right 50 63 17 13 3 49 6 201 - 76.4%

Q14b wrong 28 20 8 0 1 16 2 75 - 28.5%

Assumptions of Chi-square test violated

0.217 0.026 right 42 59 13 13 2 55 4 188 - 71.5%

Q14c wrong 45 19 10 2 0 9 0 85 - 32.3%

Assumptions of Chi-square test violated

0.461 0.000 right 25 60 11 11 3 62 6 178 - 67.7%

Q14d wrong 39 25 8 0 1 19 1 93 - 35.4%

Assumptions of Chi-square test violated

0.299 0.000 right 31 54 13 13 2 52 5 170 - 64.6%

Q14e wrong 37 16 9 0 0 11 0 73 - 27.8%

Assumptions of Chi-square test violated

0.392 0.000 right 33 63 12 13 3 60 6 190 - 72.2%

Q14f wrong 31 20 8 1 0 5 3 68 - 25.9%

Assumptions of Chi-square test violated

0.350 0.000 right 39 59 13 12 3 66 3 195 - 74.1%

Q14g wrong 32 14 9 1 0 8 0 64 - 24.3%

Assumptions of Chi-square test violated

0.363 0.000 right 38 65 12 12 3 63 6 199 - 75.7%

Q14h wrong 53 38 14 3 2 22 4 136 - 51.7%

Assumptions of Chi-square test violated

0.369 0.000 right 17 41 7 10 1 49 2 127 - 48.3%

Q14i wrong 41 15 7 0 0 5 0 68 - 25.9%

Assumptions of Chi-square test violated

0.487 0.000 right 29 64 14 13 3 66 6 195 - 74.1%

Q14j wrong 38 20 8 0 0 6 1 73 - 27.8%

Assumptions of Chi-square test violated

0.417 0.000 right 32 59 13 13 3 65 5 190 - 72.2%

Table 4.18: Association between practice setting and

knowledge of infection control.

The wrong answer for Q10, Q12, and Q14 was given by 19% (n = 50) to 76% (n =

199) of respondents. A large number of statements within these questions had

significant associations in relation to the practice setting. These were found when

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58

Chi square or Fisher's Exact Tests were carried out. Similar results were found

when years of experience and qualifications were related to these questions and

some statements had significant associations indicated, as can be seen by the

results in Tables 4.19, 4.20, 4.21, 4.22. One statement only, Q10a, had moderately

significant association with setting, years of experience, and qualifications.

Years of experience

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

<=

1 y

r

2-3

yrs

4-9

yrs

10-1

5 yr

s

>=

16y

rs

Q10a wrong 2 5 18 28 52 105 - 40.2%

0.012 4 261 0.222 0.222 right 11 10 40 49 46 156 - 59.8%

Q10b wrong 10 10 29 36 58 143 - 54.8%

0.151 4 261 0.161 0.161 right 3 5 29 41 40 118 - 45.2%

Q10c wrong 5 6 18 26 49 104 - 39.8%

0.121 4 261 0.167 0.167 right 8 9 40 51 49 157 - 60.2%

Q10d wrong 4 8 24 33 55 124 - 47.5%

0.190 4 261 0.153 0.153 right 9 7 34 44 43 137 - 52.5%

Q10e wrong 3 7 16 25 29 80 - 30.7%

Assumptions of Chi-square test violated

0.644 right 10 8 42 52 69 181 - 69.3%

Q10f wrong 6 9 20 41 49 125 - 47.9%

0.189 4 261 0.153 0.153 right 7 6 38 36 49 136 - 52.1%

Q12a wrong 3 3 17 20 20 63 - 24%

Assumptions of Chi-square test violated

0.713 right 10 12 41 56 80 199 - 76%

Q12c wrong 1 4 11 10 24 50 - 19.1%

Assumptions of Chi-square test violated

0.304 right 12 11 47 66 76 212 - 80.9%

Q12d wrong 4 5 13 17 43 82 - 31.3% Assumptions of

Chi-square test violated

0.208 0.022 right 9 10 45 59 57 180 - 68.7%

Q12e wrong 3 8 26 36 43 116 - 44.3%

0.519 4 262 0.111 0.111 right 10 7 32 40 57 146 - 55.7%

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59

Q12g wrong 3 4 33 37 49 126 - 48.1%

0.907 4 262 0.173 0.173 right 10 11 25 39 51 136 - 51.9%

Q12h wrong 2 4 10 19 20 55 - 21%

Assumptions of Chi-square test violated

0.777 right 11 11 48 57 80 207 - 79%

Q12i wrong 6 8 26 33 41 114 - 43.5%

0.921 4 262 0.059 0.059 right 7 7 32 43 59 148 - 56.5%

Q12j wrong 9 9 20 34 30 102 38.9%

0.013 4 262 0.220 0.220 right 4 6 38 42 70 160 - 61.1%

Q12k wrong 11 13 46 57 72 199 - 76%

Assumptions of Chi-square test violated

0.687 right 2 2 12 19 28 63 - 24%

Q12l wrong 9 12 38 49 68 176 - 67.2%

Assumptions of Chi-square test violated

0.855 right 4 3 20 27 32 86 - 32.8%

Table 4.19: Association between years of experience and

knowledge of infection control.

One statement in Q10 was answered correctly by 70% of respondents; others had a

staggering 40% - 55% incorrect answers. Less than half of the statements in Q12

were answered incorrectly except for Q12k (76%) and Q12l (67%). These two

indicate a lack of knowledge of bacteriuria21

. Increasing microbial resistance is

mainly due to overprescribing of antibacterials and Khawcharoenporn et al (2011)

and Colgan et al (2006) advocate prudent antibiotic prescribing to avoid microbial

resistance. Lack of this knowledge might mean that nurses seldom question any

such prescription treating asymptomatic bacteriuria.

Incorrect answers for Q10, Q12, and Q14 were given by up to 76% (n = 199) of

respondents. In a list of signs and symptoms (S&S) of a urinary tract infection

(UTI) the majority (40% - 72%) either ticked the wrong answer or otherwise did

21 Bacteriuria - The presence of bacteria in the urine. It is normal for bacteriuria to develop after 7-

10 days with a catheter. This is called colonisation unless there are signs and symptoms of CAUTI

when it would need to be treated with antibacterials.

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60

not know if the symptom was attributable to UTI. The least incorrect answers (9%

- 33%) were in relation to the commonest S&S of UTI (fever, burning sensation,

pyuria22

, cloudy urine).

Years of experience

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

<=

1 y

r

2-3

yrs

4-9

yrs

10-1

5 yr

s

>=

16y

rs

Q14a wrong 1 4 9 12 35 61 - 23.3% Assumptions of Chi-

square test violated 0.230 0.008

right 12 11 48 65 65 201 - 76.7%

Q14b wrong 2 5 15 18 34 74 - 28.2% Assumptions of Chi-square test

violated 0.446

right 11 10 42 59 66 188 - 71.8%

Q14c wrong 5 6 23 25 25 84 - 32.15 Assumptions of Chi-square test

violated 0.200

right 8 9 34 52 75 178 - 67.9%

Q14d wrong 2 7 19 30 34 92 - 35.1% Assumptions of Chi-square test

violated 0.452

right 11 8 38 47 66 170 - 64.9%

Q14e wrong 4 5 16 21 26 72 - 27.5% Assumptions of Chi-square test

violated 0.959

right 9 10 41 56 74 190 - 72.5%

Q14f wrong 5 4 16 22 20 67 - 25.6% Assumptions of Chi-square test

violated 0.461

right 8 11 41 55 80 195 - 74.4%

Q14g wrong 3 4 15 23 18 63 - 24% Assumptions of Chi-square test

violated 0.419

right 10 11 42 54 82 199 - 76%

Q14h wrong 7 8 35 38 47 135 - 51.5% 0.518 4 262 0.111 0.111

right 6 7 22 39 53 127 - 48.5%

Q14i wrong 3 5 17 20 23 68 - 26% Assumptions of Chi-square test

violated 0.827

right 10 10 40 57 77 194 - 74%

Q14j wrong 6 6 16 21 23 72 - 27.5% Assumptions of Chi-square test

violated 0.326

right 7 9 41 56 77 190 - 72.5%

Table 4.20: Association between years of experience and

knowledge of infection control.

22 Pyuria - presence of white cells in the urine possibly indicating infection.

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61

Qualifications

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Q10a wrong 7 5 29 21 24 16 4 106 - 40.5%

Assumptions of Chi-square test violated

0.259 0.008 right 3 7 17 41 45 36 7 156 - 59.5%

Q10b wrong 5 8 31 30 33 32 5 144 - 55%

Assumptions of Chi-square test violated

0.277 right 5 4 15 32 36 20 6 118 - 45%

Q10c wrong 3 6 25 26 22 16 6 104 - 39.7%

Assumptions of Chi-square test violated

0.137 right 7 6 21 36 47 36 5 158 - 60.3%

Q10d wrong 5 6 27 30 31 23 3 125 - 47.7%

Assumptions of Chi-square test violated

0.605 right 5 6 19 32 38 29 8 137 - 52.3%

Q10e wrong 1 4 18 19 19 17 2 80 - 30.5%

Assumptions of Chi-square test violated

0.606 right 9 8 28 43 50 35 9 182 - 69.5%

Q10f wrong 3 5 28 28 32 25 4 125 - 47.7%

Assumptions of Chi-square test violated

0.507 right 7 7 18 34 37 27 7 137 - 52.3%

Q12a wrong 1 4 8 19 19 9 3 63 - 24%

Assumptions of Chi-square test violated

0.325 right 9 7 40 42 50 43 8 199 - 76%

Q12c wrong 0 2 6 12 20 10 0 50 - 19.1%

Assumptions of Chi-square test violated

0.111 right 10 9 42 49 49 42 11 212 - 80.9%

Q12d wrong 3 2 19 16 23 19 0 82 - 31.3%

Assumptions of Chi-square test violated

0.143 right 7 9 29 45 46 33 11 180 - 68.7%

Q12e wrong 5 5 21 30 27 25 3 116 - 44.3%

Assumptions of Chi-square test violated

0.807 right 5 6 27 31 42 27 8 146 - 55.7%

Q12g wrong 5 7 26 30 31 22 5 126 - 48.1%

Assumptions of Chi-square test violated

0.834 right 5 4 22 31 38 30 6 136 - 51.9%

Q12h wrong 2 4 7 14 13 12 3 55 - 21%

Assumptions of Chi-square test violated

0.699 right 8 7 41 47 56 40 8 207 - 79%

Q12i wrong 6 6 19 25 31 25 2 114 - 43.5%

Assumptions of Chi-square test violated

0.491 right 4 5 29 36 38 27 9 148 - 56.5%

Q12j wrong 3 4 14 23 27 27 4 102 - 38.9% Assumptions of Chi-square test

0.429

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62

right 7 7 34 38 42 25 7 160 - 61.1% violated

Q12k wrong 9 10 32 46 48 44 10 199 - 76%

Assumptions of Chi-square test violated

0.170 right 1 1 16 15 21 8 1 63 - 24%

Q12l wrong 5 7 31 42 45 40 6 176 - 67.2%

Assumptions of Chi-square test violated

0.534 right 5 4 17 19 24 12 5 86 - 32.8%

Table 4.21: Association between qualifications and

knowledge of infection control.

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63

Qualifications

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Q14a wrong 5 3 12 19 15 7 1 62 - 23.6% Assumptions of Chi-square test

violated 0.127

right 5 9 36 43 53 45 10 201 - 76.4%

Q14b wrong 4 4 15 18 17 15 2 75 - 28.5% Assumptions of Chi-square test

violated 0.919

right 6 8 33 44 51 37 9 188 - 71.5%

Q14c wrong 4 5 10 16 25 23 2 85 - 32.3% Assumptions of Chi-square test

violated 0.125

right 6 7 38 46 43 29 9 178 - 67.7%

Q14d wrong 4 5 16 21 23 21 3 93 - 35.4% Assumptions of Chi-square test

violated 0.966

right 6 7 32 41 45 31 8 170 - 64.6%

Q14e wrong 4 5 9 17 20 15 3 73 - 27.8% Assumptions of Chi-square test

violated 0.635

right 6 7 39 45 48 37 8 190 - 72.2%

Q14f wrong 0 4 10 14 23 16 1 68 - 25.9% Assumptions of Chi-square test

violated 0.152

right 10 8 38 48 45 36 10 195 - 74.1%

Q14g wrong 1 6 10 17 13 15 2 64 - 24.3% Assumptions of Chi-square test

violated 0.298

right 9 6 38 45 55 37 9 199 - 75.7%

Q14h wrong 6 8 19 28 39 31 5 136 - 51.7% Assumptions of Chi-square test

violated 0.272

right 4 4 29 34 29 21 6 127 - 48.3%

Q14i wrong 2 4 12 15 16 16 3 68 - 25.9% Assumptions of Chi-square test

violated 0.956

right 8 8 36 47 52 36 8 195 - 74.1%

Q14j wrong 3 5 12 10 25 17 1 73 - 27.85 Assumptions of Chi-square test

violated 0.080

right 7 7 36 52 43 35 10 190 - 72.2%

Table 4.22: Association between qualification and

knowledge of infection control.

Following is the presentation of the analysis of Q13 in Tables 4.23, 4.24, and 4.25.

This question included a list of S&S. Amongst them were those of a UTI and the

respondents were asked to tick if, in relation to UTI, each was "True" or "False".

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64

Since the aim was finding out knowledge, the "Don't know" options were clustered

with the wrong answers.

In 8 statements, the majority of respondents (40% - 72%) either ticked the wrong

answer or otherwise did not know if the symptom was attributable to UTI. The

least wrong answers (9% - 33%) were in relation to the commonest S&S of UTI

namely, fever, burning sensation, pyuria and cloudy urine.

A Chi-square test for independence indicated moderately to strongly significant

associations between seven S&S and practice setting. Where the assumptions of

the Chi-square test were violated, the Fisher's Exact Test has been reported. The

effect size for all associations was small. These seven S&S are listed below.

Q13a: Frequent urethral spasms

Q13e: Altered mental status

Q13i: Dark coloured urine

Q13j: Burning sensation without other symptoms

Q13l: Presence of pus in the urine - Pyuria

Q13m: Cloudy urine

Q13o: Fever of 38 degrees Celsius or more

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65

Setting

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

Med

ical

Sur

g &

Ort

ho

Inte

nsiv

e

A&

E

MM

DN

A

PH

C

Hos

pice

Q13a wrong 44 31 11 6 2 27 0 121 - 45.8%

Assumptions of Chi-square test violated

0.250 0.007 right 27 48 10 7 1 44 6 143 - 54.2%

Q13b wrong 46 50 12 12 3 39 4 166 - 62.9%

Assumptions of Chi-square test violated

0.165 right 25 29 9 1 0 32 2 98 - 37.1%

Q13c wrong 57 53 17 10 2 49 3 191 - 72.6%

Assumptions of Chi-square test violated

0.364 right 14 26 4 3 1 21 3 72 - 27.4%

Q13d wrong 50 45 13 7 0 37 4 156 - 59.3%

Assumptions of Chi-square test violated

0.136 right 21 34 8 6 3 33 2 107 - 40.7%

Q13e wrong 54 43 13 0 1 43 2 156 - 59.3%

Assumptions of Chi-square test violated

0.342 0.000 right 17 36 8 13 2 27 4 107 - 40.7%

Q13f wrong 25 32 8 7 0 34 2 108 - 40.9%

Assumptions of Chi-square test violated

0.525 right 46 47 13 6 3 37 4 156 - 59.1%

Q13g wrong 13 10 4 0 0 7 0 34 - 12.9%

Assumptions of Chi-square test violated

0.478 right 58 69 17 13 3 64 6 230 - 87.1%

Q13h wrong 26 31 8 3 0 35 3 106 - 40.2%

Assumptions of Chi-square test violated

0.390 right 45 48 13 10 3 36 3 158 - 59.8%

Q13i wrong 37 48 10 9 2 56 4 166 - 62.9%

Assumptions of Chi-square test violated

0.229 0.019 right 34 31 11 4 1 15 2 98 - 37.1%

Q13j wrong 40 21 7 6 1 12 1 88 - 33.3%

Assumptions of Chi-square test violated

0.331 0.000 right 31 58 14 7 2 59 5 176 - 66.7%

Q13k wrong 27 21 6 4 1 10 1 70 - 26.5%

Assumptions of Chi-square test violated

0.056 right 44 58 15 9 2 61 5 194 - 73.5%

Q13l wrong 30 18 6 0 0 6 0 60 - 22.7%

Assumptions of Chi-square test violated

0.340 0.000 right 41 61 15 13 3 65 6 204 - 77.3%

Q13m wrong 26 13 5 0 0 7 1 52 - 19.7%

Assumptions of Chi-square test violated

0.288 0.001 right 45 66 16 13 3 64 5 212 - 80.3%

Q13n wrong 32 23 7 2 0 17 2 83 - 31.4% Assumptions of Chi-square test

0.094

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66

right 39 56 14 11 3 54 4 181 - 68.6% violated

Q13o wrong 5 3 2 0 1 13 0 24 - 9.1%

Assumptions of Chi-square test violated

0.233 0.032 right 66 76 19 13 2 58 6 240 - 90.9%

Q13p wrong 56 62 15 13 2 52 4 204 - 77.6%

Assumptions of Chi-square test violated

0.336 right 15 17 6 0 1 18 2 59 - 22.4%

Table 4.23: Association between setting and

knowledge of signs and symptoms of infection.

Years of experience

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

<=

1 y

r

2-3

yrs

4-9

yrs

10-1

5 yr

s

>=

16y

rs

Q13a wrong 6 11 23 38 42 120 - 45.6%

0.169 4 263 0.156 0.156 right 7 4 35 39 58 143 - 54.4%

Q13b wrong 7 12 36 50 60 165 - 62.7%

Assumptions of Chi-square test violated

0.592 right 6 3 22 27 40 98 - 37.3%

Q13c wrong 11 11 40 56 72 190 - 72.5%

Assumptions of Chi-square test violated

0.893 right 2 4 18 21 27 72 - 27.5%

Q13d wrong 8 9 36 45 57 155 - 59.2%

0.986 4 262 0.307 0.307 right 5 6 22 32 42 107 - 40.8%

Q13e wrong 7 9 36 47 56 155 - 59.2%

0.945 4 262 0.053 0.053 right 6 6 22 30 43 107 - 40.8%

Q13f wrong 6 8 22 28 43 107 - 40.7%

0.707 4 263 0.091 0.091 right 7 7 36 49 57 156 - 59.3%

Q13g wrong 1 3 6 12 11 33 - 12.5%

Assumptions of Chi-square test violated

0.710 right 12 12 52 65 89 230 - 87.5%

Q13h wrong 4 7 24 30 40 105 - 39.9%

0.936 4 263 0.056 0.056 right 9 8 34 47 60 158 - 60.1%

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67

Q13i wrong 5 11 37 47 65 165 - 62.7%

Assumptions of Chi-square test violated

0.388 right 8 4 21 30 35 98 - 37.3%

Q13j wrong 6 7 23 28 23 87 - 33.1%

Assumptions of Chi-square test violated

0.065 right 7 8 35 49 77 176 - 66.9%

Q13k wrong 2 5 13 29 20 69 - 26.2%

Assumptions of Chi-square test violated

0.720

right 11 10 45 48 80 194 - 73.8%

Q13l wrong 4 4 13 25 13 59 - 22.4% Assumptions of

Chi-square test violated

0.197 0.025 right 9 11 45 52 87 204 - 77.6%

Q13m wrong 1 4 13 19 14 51 - 19.4%

Assumptions of Chi-square test violated

0.259 right 12 11 45 58 86 212 - 80.6%

Q13n wrong 2 6 20 22 32 82 - 31.2%

Assumptions of Chi-square test violated

0.635 right 11 9 38 55 68 181 - 68.8%

Q13o wrong 1 1 4 5 13 24 - 9.1%

Assumptions of Chi-square test violated

0.615 right 12 14 54 72 87 239 - 90.9%

Q13p wrong 11 11 48 64 69 203 - 77.5%

Assumptions of Chi-square test violated

0.192 right 2 4 10 13 30 59 - 22.5%

Table 4.24: Association between years of experience and

knowledge of signs and symptoms of infection.

Q13l was the only statement which had a significant association with years of

experience (p = 0.02). This association was weak (Cramer's V = 0.19) and the

effect size was small.

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68

Qualifications

To

tal

Ch

i-sq

r (p

)

X2 n

Cra

mer

's V

Ph

i

Fis

her

's (

p)

EN

Tra

ditio

nal

EN

CN

P

SN

Tra

ditio

nal

SN

Con

vers

ion

SN

Dip

lom

a

SN

BS

c

SN

MS

c

Q13a wrong 4 5 19 30 31 24 8 121 - 45.8%

Assumptions of Chi-square test violated

0.642 right 6 7 29 32 38 28 3 143 - 54.2%

Q13b wrong 5 9 32 38 42 33 7 166 - 62.9%

Assumptions of Chi-square test violated

0.931 right 5 3 16 24 27 19 4 98 - 37.1%

Q13c wrong 9 7 34 46 47 40 8 191 - 72.6%

Assumptions of Chi-square test violated

0.661 right 1 5 14 15 22 12 3 72 - 27.4%

Q13d wrong 8 8 26 35 42 31 6 156 - 59.3%

Assumptions of Chi-square test violated

0.848 right 2 4 22 26 27 21 5 107 - 40.7%

Q13e wrong 6 10 30 34 43 29 4 156 - 59.3%

Assumptions of Chi-square test violated

0.397 right 4 2 18 27 26 23 7 107 - 40.7%

Q13f wrong 2 2 22 25 30 22 5 108 - 40.9%

Assumptions of Chi-square test violated

0.493 right 8 10 26 37 39 30 6 156 - 59.1%

Q13g wrong 1 2 5 11 9 3 3 34 - 12.9%

Assumptions of Chi-square test violated

0.318 right 9 10 43 51 60 49 8 230 - 87.1%

Q13h wrong 3 5 14 29 29 20 6 106 - 40.2%

Assumptions of Chi-square test violated

0.530 right 7 7 34 33 40 32 5 158 - 59.8%

Q13i wrong 6 11 34 41 35 33 6 166 - 62.9%

Assumptions of Chi-square test violated

0.094 right 4 1 14 21 34 19 5 98 - 37.1%

Q13j wrong 3 8 9 16 27 20 5 88 - 33.3% Assumptions of

Chi-square test violated

0.235 0.021 right 7 4 39 46 42 32 6 176 - 66.7%

Q13k wrong 4 3 7 20 14 18 4 70 - 26.5%

Assumptions of Chi-square test violated

0.129 right 6 9 41 42 55 34 7 194 - 73.5%

Q13l wrong 1 3 7 15 17 14 3 60 - 22.7%

Assumptions of Chi-square test violated

0.721 right 9 9 41 47 52 38 8 204 - 77.3%

Q13m wrong 1 3 5 13 13 13 4 52 - 19.7%

Assumptions of Chi-square test violated

0.348 right 9 9 43 49 56 39 7 212 - 80.3%

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69

Q13n wrong 3 5 11 24 26 12 2 83 - 31.4%

Assumptions of Chi-square test violated

0.274 right 7 7 37 38 43 40 9 181 - 68.8%

Q13o wrong 2 2 6 5 5 3 1 24 - 9.1%

Assumptions of Chi-square test violated

0.509 right 8 10 42 57 64 49 10 240 - 90.9%

Q13p wrong 6 10 35 46 56 41 10 204 - 77.6%

Assumptions of Chi-square test violated

0.654 right 4 2 13 15 13 11 1 59 - 22.4%

Table 4.25: Association between qualifications and

knowledge of signs and symptoms of infection.

Q13j was the only statement which had a significant association with qualifications

(p = 0.02). This association was moderate (Cramer's V = 0.23) and the effect size

was small. The next section will analyse the questions related to training.

4.8 CPD and Training

Table 4.26 overleaf shows that only 54% of respondents report having had training

about the topic in their undergraduate studies. The majority of those who reported

that no training was given have been qualified for 4 or more years. A Chi-square

test for independence indicated a moderately strong significant association between

Q15 and years of experience (p = 0.01; Cramer's V 0.22). The effect size of this

association is small.

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70

Table 4.27: Association between CPD training and years of experience.

The respondents were also asked (Q16) if they ever attended any CPD related to

the topic and if yes or no, to comment on which CPD or why they did not attend.

The data presented in Table 4.27 shows that 90% of respondents never attended

any CPD initiative in relation to the topic. Fisher's Exact Test is reported for Q16

and years of experience. No significant association was found (p = 0.12). Twenty

three reported attending CPD training on the topic, 3 of which at a conference,

Q15: Have you received any training with regards to catheterisation of the urinary bladder or catheter care during your undergrad studies?

NO YES

Count % Count %

Years of experience

<=1 yr 1 7.7% 12 92.3%

2-3 yrs 3 20% 12 80%

4-9 yrs 27 47.4% 30 52.5%

10-15 yrs 36 46.8% 41 53.2%

>=16yrs 52 52% 48 48%

Total 119 45.4% 143 54.6%

Table 4.26: Association between undergraduate training and years of experience.

Q16: Have you ever pursued any continuing education courses related to urethral catheterisation / catheter care?

NO YES

Count % Count %

Years of experience

<=1 yr 12 92.3 1 7.7

2-3 yrs 14 93.3 1 6.7

4-9 yrs 56 98.2 1 1.8

10-15 yrs 68 88.3 9 11.7

>=16yrs 87 87 13 13

Total 237 90.5 25 9.5

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another 3 during surgical and infection control update courses, and 2 during the

conversion course. This is presented as Table 4.28 followed by Table 4.29 which

presents the comments of those who did not attend.

Question 16 - Replied Yes

Description of CPD

15 One day CPD - local (stopped)

3 Incontinence care/Care of Urostomy conference

3 Infection control/Medical and Surgical update

2 EN to SN conversion course

Table 4.28: Comments of those who attended a CPD on the topic.

Question 16 - Replied No

Why?

48 Not offered / Not available

15 Not released / Staff shortage

11 Not / rarely practiced

8 Not my area of interest

8 No time to attend / Family commitments

3 Recently graduated

1 Not allowed to catheterise

Table 4.29 - Comments of those who did not attend CPD.

When Q15 was cross tabulated (Table 4.30 overleaf) with qualifications it

transpired that although less common, nurses with Diploma and Degree

qualification still reported that most of them did not receive this training in their

undergraduate days (32% and 48% respectively). The same results are obtained

for Q16 (Table 4.31) mostly because there seems to have been only one instance of

CPD training related to the topic which has been mentioned earlier.

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Table 4.30: Association between undergraduate training and qualifications.

Table 4.31: Association between continuing education and qualifications.

Q15: Have you received any training with regards to catheterisation of the urinary bladder or catheter care during your undergrad studies?

NO YES

Count % Count %

Qualifications

EN Traditional 5 50% 5 50%

EN CNP 7 58.3% 5 41.7%

SN Traditional 26 54.2% 22 45.8%

SN Conversion 32 51.6% 30 48.4%

SN Diploma 22 32.4% 46 67.6%

SN BSc 25 48.1% 27 51.9%

SN MSc 3 27.3% 8 72.7%

Total 120 45.6% 143 54.5%

Fisher's Exact 0.136

Q16: Have you ever pursued any continuing education courses related to urethral catheterisation / catheter care?

NO YES

Count % Count %

Qualifications

EN Traditional 7 70 3 30

EN CNP 10 83.3 2 16.7

SN Traditional 43 89.6 5 10.4

SN Conversion 55 88.7 7 11.3

SN Diploma 64 94.1 4 5.9

SN BSc 50 96.2 2 3.8

SN MSc 9 81.8 2 18.2

Total 238 90.5 25 9.5

Fisher's Exact 0.089

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When tabulating Q16 with practice setting (Table 4.32 below) a strong significant

association has been indicated (p = 0.001; Cramer's V = 0.33). The effect size was

small.

Table 4.32: Association between continuing education and practice setting.

When asked if they would consider attending educational sessions on the topic,

14% (n = 36) replied that they would not. Table 4.33 shows that of those who did

not, 12 had more than 16 years of experience. No significant association was

indicated (p = 0.09).

Q16: Have you ever pursued any continuing education courses related to urethral catheterisation / catheter care?

NO YES

Count % Count %

Setting

Medical 68 97.1 2 2.9

Surgical & Orthopaedic 74 93.7 5 6.3

Intensive Care 20 95.2 1 4.8

Accident & Emergency 13 100 0 0

MMDNA 1 33.3 2 66.7

Health Centers 56 78.9 15 21.1

Hospice 6 100 0 0

Total 238 90.5 25 9.5

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Q17: Would you consider attending educational sessions aimed at improving your knowledge of urinary catheterisation, care, and patient education?

NO YES

Years of experience

<=1 yr 1 7.7% 12 92%

2-3 yrs 6 40% 9 60%

4-9 yrs 8 14% 49 86%

10-15 yrs 9 12% 66 88%

>=16yrs 12 12% 87 88%

Total 36 14% 223 86%

Fisher's Exact 0.095

Table 4.33: Association between considering attendance to training and

years of experience.

Table 4.34 below shows a moderate association between qualifications and Q17 (p

= 0.02; Cramer's V = 0.23) whereby the majority who would not attend an

educational session about the topic had a degree in nursing (n = 13; 25%).

Q17: Would you consider attending educational sessions aimed at improving your knowledge of urinary catheterisation, care, and patient education?

NO YES

Qualifications

EN Traditional 3 30% 7 70%

EN CNP 0 0% 10 100%

SN Traditional 7 15% 41 85%

SN Conversion 3 5% 58 95%

SN Diploma 8 12% 60 88%

SN BSc 13 26% 38 75%

SN MSc 2 18% 9 82%

Total 36 14% 223 86%

Fisher's Exact 0.022

Table 4.34: Association between considering attendance to training

and qualifications.

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Table 4.35 shows no association between practice setting and Q17 (p = 0.07)

whereby the majority of those who answered "No" practice in a Medical ward (n =

17; 25%) and 11 (14%) in a Surgical/Orthopaedic ward.

Q17: Would you consider attending educational sessions aimed at improving your knowledge of

urinary catheterisation, care, and patient education?

NO YES

Setting

Medical 17 25% 52 75%

Surgical & Orthopaedic 11 14% 67 86%

Intensive Care 3 14% 18 86%

Accident & Emergency 1 8% 12 92%

MMDNA 0 0% 3 100%

Health Centers 4 6% 65 94%

Hospice 0 0% 6 100%

Total 36 14% 223 86%

Fisher's Exact 0.071

Table 4.35: Association between considering attendance to training and

practice setting.

Following is Table 4.36 which shows no significant association between gender

and Q17 (p = 0.98) whereby 22 out of the 36 who would not attend training were

females.

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Q17: Would you consider attending educational sessions aimed at improving your knowledge of urinary catheterisation, care, and

patient education?

NO YES

Count % Count %

Gender Female 22 13.9 136 86.1

Male 14 13.9 87 86.1

Total 36 13.9 223 86.1

Pearson's Chi 0.989

df 1

n 259

Cramer's V 0.001

Phi 0.001

Table 4.36: Association between considering attendance to training and gender.

When cross tabulated, there were 120 respondents (46%) who stated that they had

not received any undergraduate training on the topic. Of these, 118 (98%) had

neither been at the receiving end of any CPD. This can be seen in Table 4.37.

Q16: Have you ever pursued any continuing education courses related to urethral catheterisation / catheter

care? Total

NO YES

Q15: Have you received any training with regards to catheterisation of the urinary

bladder or catheter care during your undergrad studies?

NO 118 2 120

YES 120 23 143

Total 238 25 263

Table 4.37: Cross tabulation of undergraduate training and CPD.

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Those who reported not receiving undergraduate training (Q15) and never attended

any CPD (Q16) (n = 118) were cross tabulated further with Q17, asking if they

considered attending any CPD on the topic in question (Table 4.38). The greater

majority answered that they would attend while 36 respondents said that no, they

would not consider attending. A Chi square test for independence indicated a

weak significant association between Q17 and Q15 (p = 0.03, Cramer's V = 0.12).

The assumptions for the Chi square test were violated when Q17 was tabulated

with Q16 so Fisher's Exact is reported (p = 0.76). No association was indicated.

Q17: Would you consider attending educational sessions aimed at improving your knowledge of

urinary catheterisation, care, and patient education?

Total NO YES

Replied NO to

Q15: Have you received any training with regards to catheterisation of the urinary bladder or catheter care during your undergrad studies?

22 95 117

Replied NO to

Q16: Have you ever pursued any continuing education courses related to urethral

catheterisation / catheter care?

32 202 234

Total 36 202 236

Table 4.38: Cross tabulation of Q17 with negative answers to Q15 and Q16.

The 36 participants who stated that they never had any undergraduate or CPD

training and would not consider attending consisted of 22 females and 14 males; 12

had 16 or more years of experience; 13 held a Degree in nursing; 17 practiced in a

Medical ward. This can be seen in Tables 4.39 through to 4.42.

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Negative response only

Total Q15 - Received undergraduate

training? Q16 - Received any

CPD? Q17 - Consider

any CPD?

Gender Female 61 141 22 144

Male 58 96 14 97

Total 119 237 36 241

Table 4.39: Cross tabulation of negative response to Q15, 16, 17 to gender.

Negative response only

Total Q15 - Received

undergraduate training? Q16 - Received

any CPD? Q17 - Consider any

CPD?

Years of Experience

< or = to 1 year 1 12 1 12

2-3 yrs 3 14 6 15

4-9 yrs 27 56 8 56

10-15 yrs 36 68 9 69

> or = to 16yrs 52 87 12 89

Total 119 237 36 241

Table 4.40: Cross tab of negative response to Q15, 16, 17 to years of experience.

Negative response only

Total Q15 - Received undergraduate

training?

Q16 - Received any

CPD?

Q17 - Consider any CPD?

Qualifications

EN Traditional 5 7 3 8

EN CNP 7 10 0 10

SN Traditional 26 43 7 44

SN Conversion 32 55 3 56

SN Diploma 22 64 8 64

SN BSc 25 50 13 51

SN MSc 3 9 2 9

Total 120 238 36 242

Table 4.41: Cross tabulation of negative response to Q15, 16, 17 to qualification.

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Negative response only

Total Q15 - Received undergraduate

training?

Q16 - Received any

CPD?

Q17 - Consider any CPD?

Practice setting

Medical 47 68 17 69

Surgical & Orthopaedic 34 74 11 76

Adult Intensive Care 14 20 3 20

A&E 1 13 1 13

MMDNA 0 1 0 1

PHC 22 56 4 57

Hospice 2 6 0 6

Total 120 238 36 242

Table 4.42: Cross tab of negative response to Q15, 16, 17 to practice setting.

Table 4.43 illustrates the responses of these participants to Q5 (In your area of

practice, who inserts or changes an indwelling urethral catheter?). It shows that

the greater majority who are not interested in attending this CPD practice in

settings where nurses actually insert urinary catheters.

Negative response only

Total Q15 - Received undergraduate

training?

Q16 - Received any

CPD?

Q17 - Consider any

CPD?

Q5 - Who inserts?

Nurses 107 201 34 205

Doctors 0 2 0 2

We don't insert 12 34 2 34

Total 119 237 36 241

Table 4.43: Cross tabulation of negative response to Q15, 16, 17 to Q5.

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4.9 Planning and conduction of training

As part of this is a TNA, the respondents were also asked about certification,

recognition of such certification, development and conduction of training, contents,

and assessment methods. The following section presents the analysis of this data.

Respondents were asked (Q18) "Should this training be recognised by

certification? The total responses were 259 of which 241 (91%) would like it to be

certified. Another question (Q19) asked "Would you expect this qualification to be

recognised both locally and abroad?" Out of 265 replies, 201 (76%) stated that

they would like to it be recognised abroad. The largest percentages of those who

do not want this to be recognised and neither wanted recognition to be valid abroad

had more than 10 years of experience while minimal younger nurses opted for

these options. Those who opted the least for recognition were ENs with Certificate

in Nursing Practice (CNP) as qualification (20%), followed by traditional

qualifications. This trend was consistent throughout the qualification pyramid

whereby those with the highest qualification, that of a Master degree, all chose

recognition by certification (100%). Although still the highest percentage, only

91% of those holding a Master degree would like this qualification to be valid

abroad. When tabulating Q18 with the practice setting, the least who opted for

certification were Hospice nurses at 67%. The most who opted for were those at

A&E, Intensive care and MMDNA whereby all the respondents wanted

certification. With regards to this being valid abroad, Hospice were still at the

lowest end (50%) and A&E nurses were alone at the topmost (100%).

The next questions were set to answer the questions related to training, namely

Who? How? Which? These were address through Q20 to Q25. When asked "Who

should develop this training?", Urology Nurses ranked highest at 25% followed by

Faculty of Health Sciences (FHS) staff at 17%. Others scored the least at 1.3%.

This data is presented in Graph 4.2. Graph 4.3 shows the same trend in reply to

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Q21: "Who should deliver this training?". Urology nurses were chosen by 26%,

FHS staff by 17%, and Others by 1.2%.

Graph 4.2: Choices regards development of training.

Graph 4.3: Choices regards delivery of training.

0

50

100

150

200

250

UN FHS PG NM PDN FN MD U O

0

20

40

60

80

100

120

140

160

180

200

UN FHS PG NM PDN FN MD U O

Key

FHS - Faculty of Health Sciences

UN - Urology Nurses

PG - Post Grad Nurses own field

NM - Nurse Managers

PD - Practice Development Nurses

FN - Foreign Nurse Educators

MD - Doctors

U - Urologists

O - Others

Key

FHS - Faculty of Health Sciences

UN - Urology Nurses

PG - Post Grad Nurses own field

NM - Nurse Managers

PD - Practice Development Nurses

FN - Foreign Nurse Educators

MD - Doctors

U - Urologists

O - Others

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Another question (Q22) probed on the environment which would be best preferred

by the respondents. The responses most prevalent were On site (38%) followed by

MDH (27%) and FHS practice labs (26%). Other ranked the least at 1.8%. The

options offered under the "Other" heading by five respondents included:

"Somewhere quiet"; "Somewhere hands on"; "Hotels"; "Good parking space".

Graph 4.4: Environment most appropriate for training.

When asked about the mode of delivery, 21% stated that Discussion and Practice

based with minimal lecturing is preferred. The traditional lecture format and the

online delivery were the least popular whilst the most popular option was a mix of

these formats (36%). This is illustrated by Graph 4.5.

0

20

40

60

80

100

120

140

160

180

200

FHS MDH UOM On site Other

Key

FHS - Faculty of Health Sciences practice labs

MDH - Mater Dei Hospital

UOM - University of Malta

Campus

On site - At the respondents' place of work

O - Other

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Graph 4.5: Preferred mode of delivery.

Graph 4.6: Preferred mode of assessment.

0

20

40

60

80

100

120

140

160

Discussion Traditional Lecture Online Practice with minimal lecturing

A mix of the above

0

20

40

60

80

100

120

Exam MCQs Written assignment

Group presentation

Discussion of practical scenario

Practicals on real patients

None Other

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The data displayed in Graph 4.6 was collected when participants were asked about

their preferred method of assessment. Practice based discussions of scenarios were

the most preferred (26%) whilst "Other" were the least opted for at 0.4% and

included "Assessment on dummies" and "Literature review". Only 5% preferred no

assessment at all.

The participants were also asked questions about funding. Q26 asked, "If such

training is available, would you be willing to finance your own studies?" Nine

respondents (3.6%) did not answer this question. The majority of the rest chose

not to finance their own studies (n = 163; 64%). Of these, 9% were ENs, 21%

were traditional SNs, 25% were SNs who had pursued the EN to SN conversion

course, 22% were diplomats and 22% were graduates (BSc and MSc). The least

experienced nurses seem to accept more the concept financing one's own CNE

whereas the most experienced held the highest percentage of those who do not

agree to finance their own studies. This data is presented in Table 4.44.

Years of experience

Total < or = to 1 year 2-3 yrs 4-9 yrs 10-15 yrs > or = to 16yrs

Q26

NO 5 13 28 43 73 162

YES 8 2 29 32 22 93

Table 4.44: Cross tabulation of years of experience and

willingness to finance own studies.

Tables 4.45 and 4.46 illustrate the reasons provided justifying why they think they

should or should not finance their own studies.

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Reason justifying own financing

Number of times cited

CPD is not a choice / I have to invest in my CPD 6

Enhancement of practice 4

Can be claimed by CPD allowances / Paid by DH 37

Table 4.45 - Reasons justifying own financing of CPD.

Reason not to finance

Number of times cited

Not my area of practice 2

Cannot afford it 10

Not appreciated by DH / It is up to DH to keep us updated 4

Not needed for managers 3

I have other commitments / family 4

I am not interested 3

Table 4.46: Reasons justifying why not to finance own CPD.

When asked "How much would you be ready to pay for such a course of studies?"

(Q27) only 123 respondents replied. Table 4.47 shows that the great majority (n =

96; 78%) chose the first option (less than €100 per person [p.p]). The second

option (€100 - €300 p.p) was chosen by twenty five respondents (20%). The third

(€300 - €500 p.p) option was chosen by one female nurse who had 10 - 15 years

experience and a Master degree. Likewise, the fourth (over €500 p.p) option was

also chosen by one female participant with over 16 years of experience holding a

Diploma in Nursing.

Responses

N Percent

Payment options

€100 96 78.0%

€100-€300 25 20.3%

€300-€500 1 0.8%

over €500 1 0.8%

Total 123 100.0%

Table 4.47: Payment options chosen.

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An open ended question (Q28), "What do you expect of such a programme of

education?" allowed a sense of freedom to the participants and yielded varied

responses which were clustered under two major headings, Theory and Practice.

Graph 4.7: What respondents expect of a CPD course.

Graph 4.8: What respondents expect of a CPD course.

0

5

10

15

20

25

30

35

40

EBG IC TM DC C DQ A&P

0

10

20

30

40

50

60

P CC DC CS M&V Prof B MR TNA

Key

EBG - Evidence Based Guidelines Update

IC - Infection Control - prevention, recognition, treatment

TM - Teaching Methods

DC - Decision to catheterise - Adv & Disadv, risk management, alternatives

C - Complications

DQ - Discussion and Questioning of misconceptions

A&P - review of Anatomy and Physiology

Key

P - Practice under supervision

CC - Choice of catheter and products

DC - Difficult catheterisation

CS - case studies and scenarios

M&V - Materials, venues, and motivated lecturers

Prof - Professionalism

B - Basics

MR - Managerial recognition

TNA - What is shown

lacking by this study

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The most common barriers to attending continuing education have been listed in

Q29. An option to choose others was available to allow more freedom to the

respondents and a clearer picture. Graph 4.7 illustrates the findings. The three

most common barriers were time, financial cost, and family commitments. The

least was feeling ashamed to attend training. The option to tick "Other" and a

chance to comment on the choice was given with this question. Nineteen

participants commented on their choice. Six comments repeated the choice whilst

thirteen cited release from work as a barrier to attendance.

Graph 4.9: Barriers to attendance

4.10 Themes emerging from the focus interview

Six participants participated in the 45 minute long focus group interview. The

main topics discussed were the lack of knowledge, attendance to training, and

0

20

40

60

80

100

120

140

160

180

200

Financial cost

Time constraints

Family commit.

Travel time No interest I don't need to learn

Ashamed Other

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reasons for not catheterising. As described in the previous chapter, thematic

analysis was perfomed on the data collected and is prenseted in Table 4.48 below.

Themes emerging

Lack of managerial support

Lack of recognition by managers and doctors

Percieved need for training

Lack of confidence in relation to training and practice

Lack of autonomy

Table 4.48: Themes emerging from the focus group.

The theme 'Lack of managerial support' emerged in relation to both lack of

knowledge and attendance to training. Some were not happy with not being

released for training and also mentioned managers' attitudes towards training.

Some of these were not pro training and their attitudes were quite demotivating.

'Lack of recognition' referred to such managers and the role they play in the

dynamics of the team within any HC. Also, they pointed out that if trained, they

would expect doctors to recognise them as such and involve them in decisions and

allow them to practice more autonomously. This relates directly to the last theme,

'Lack of autonomy'. With regards to 'Percieved need for training', those who work

in clinics where catheterisation is never performed stated that they would prefer

attending CPD in relation to their speciality rather than catheterisation. Two

participants practicing in the treatment rooms stated that there are more common

areas which they deal with and they prefer to focus more on them, like tissue

viability and diabetes issues. 'Lack of confidence' emerged from comments made

in relation to lack of knowledge, reasons for which most do not catheterise. This

last theme also relates to 'Lack of autonomy' which they cited was something some

wished to achieve in relation to doctors deciding what they do. On the other hand

not all agreed upon autonomy. Not all nurses aspire to be autonomous

practitioners and this might also account for the low attendance to training.

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Chapter 5

Analysis and Discussion

of the findings

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5.1 Introduction

Indwelling urinary/urethral catheters are commonly used for multifarious reasons

(CDC, 2012; Bhardwaj, Pickard, & Rees, 2010) and are associated with

complications such as infections, tissue damage, blockage, and discomfort

(Lowthian, 1998). Nurses, as primary users of these devices, have to be competent

in their use so as to avoid serious consequences and acute hospitalisation (Fitter,

1986; Germon, 1987; McConnell, 1987 in McConnell, Cattonar & Manning,

1996). Research based guidelines are periodically revised by internationally

recognised organisations (RCN, 2012; EAUN, 2012; NICE, 2011; ANZUNS,

2006). Notwithstanding this readily available rich supply of evidence based

material several authors report poor levels of knowledge of basic catheter care,

choice of catheter and patient education (Bray & Sanders, 2007; Carson & Culyer,

1996; Henry, 1992). The results of this TNA show that the local situation is no

different. Lack of knowledge has been consistently demonstrated irrespective of

years of experience, gender, practice setting and academic qualifications. The

possible reasons could be that respondents forgot what was taught in their pre

registration education, the lack of post registration training reported locally or just

demotivation. The main results of this study expose the magnitude of the lack of

knowledge on LTCC in areas deemed critical in this regard. Action is needed to

ensure the delivery of safe care and the results shall be used to address these issues

within the national context, something deemed important by Fenech Adami &

Kiger (2005). Some needs have to be addressed through training although as

Wood, Douglas & Priest (2004) pointed out others might call for attitudinal

change, changes in work practices, policy and management.

The onetime data collection yielded a 53% RR. Polit & Hungler (1999) hold that a

questionnaire's RR should be over 60% but Rebar, Gerisch, Macnee & McCabe

(2011) argue that this is not so significant when the participants are members of a

captive group, such as those of this study being all nurses. Various reasons were

identified for this low RR. Respondents could have been discouraged by the large

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number of items in the tool. Non-respondents might have thought that they know

all they need to know about the topic and were not interested. The findings might

still be generalised as Templeton et al (1997) assert that the low RR needs not

affect the validity of the data. Visser & Traugott (in Werrett, Helm & Carnwell,

2001) demonstrated that lower RRs may be more accurate and certain aspects of

the data remain unaltered even when RRs improve. The least RRs were generated

by areas which were of most interest: MMDNA, PHC, and A&E. The researcher

is mostly known to the nurses within MDH which in turn possibly yielded a higher

response from the wards. On the other hand, at the time of data collection A&E

had just gone through some major staff changes and a large influx of new recruits.

It was a hectic period and the questionnaire might have been seen as something

extra on top of their busy workload. The low response of MMDNA and PHC

might indicate that non respondents perceive that they already have the knowledge

needed. Otherwise they do not give priority to this skill. Not having followed up

the non respondents makes it impossible for one to know this and it would be

erroneous to generalise the lack of knowledge demonstrated by the participants to

all the population.

The convenience sample, also called grab or opportunity sample, chosen for the

focus interview was selected because it was easily available. In addition it

represented the only group which had training on catheterisation but there was

minimal difference in knowledge scores when compared to the others. The nurses

at PHC were those who catheterised the least patients. The disadvantages of this

type of sampling technique is that generalisations cannot be made as it is not

considered to be representative. On the other hand, rather than being

representative, the aim of this focus interview was to ground the quantitative

findings. Time permitting, I would have conducted a series of focus group

interviews and invited respondents so that a mix of gender, years of experience,

setting and qualifications would be present, representing the population at large.

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5.2 Changing and caring for urethral catheters

The large majority of nurses in HCs do not insert, change or care for urethral

catheters (Refer to Table 4.6 and Graph 4.1). I was intrigued by this finding

considering that the most experienced were more prevalent in HCs (49 of 52

nurses) and one would expect them to feel more confident and have better

knowledge scores. Most of these nurses claimed that they never attended any pre

registration training regards although they scored highest amongst those who

attended a CPD on the topic. Interestingly, only three cited lack of training as a

reason for not catheterising (refer to Table 4.7). Some cited PHC policy which is

officially nonexistent although such comments from nurses who practice within

School Health or Immunization Clinics might be justified. The training that had

been offered to them was discontinued before everyone could attend so I decided

to delve deeper into this matter during the focus interview. It transpired that the

training had been stopped prematurely due to unforeseen circumstances and that it

did not include a practical component. Thus most were still afraid to practice the

skill.

"Jien xorta ma nħossnix komda, avolja kellna l-lecture."

"Despite the lecture we had, I still don't feel comfortable catheterising someone."

PHC Nurse (F2)

"Ma kellniex ċans nipprattikaw"

"We did not have the chance to practice."

PHC Nurse (F6)

This is explained by ARCS theory which states that the confidence level of

learners often correlates with the amount of motivation which one puts into

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training. Since some nurses did not have time to attend the lecture and others

claimed that there was no practical training involved, it can be safely assumed that

confidence was not built as there was no space to provide positive reinforcement of

achievements through multiple, varied, and challenging experiences, something

advocated by Poulsen et al (2008). Poulsen et al further claim that when learning

requirements are percieved to be out of reach, motivation also decreases.

A routine change of catheter is usually performed by MMDNA nurses and so the

majority also stated that this procedure is not or rarely done at a HC. Also there

seems to be a tendency of patients traveling to MDH rather than to a HC. If one

presents to a HC and is then referred to MDH (as is suggested by F1 and F5

below), the next time round the tendency would be to go immediately to MDH.

This seems to be happening also to other services, for example, if one presents to a

HC with a bone fracture where often, due to various reasons x-ray and plaster

services are not available, the patient is referred to the acute service. The next time

round they will probably present immediately to hospital. Besides increasing the

workload of the acute hospital this factor also hints at a possibility of deskilling

which needs to be addressed if the HCs are to offer realistic support to MDH A&E.

Policy change appears to be needed. The issue of autonomy arose during the focus

interview whereby PHC nurses stated that they are not autonomous and depend on

doctors who most often refer patients to MDH.

"Ħafna drabi t-tobba jaqbdu jirreferu għal-Mater Dei"

"Often times the doctors just refer patients to Mater Dei Hospital"

PHC Nurse (F1)

"Fl-aħħar mill-aħħar li jgħidu huma hux? Jekk jgħidlek li għal Mater Dei tibgħat

jkollok. Ħa mmur neżamina l-pazjent jien imbgħad?"

"Ultimately it's what they say no? ('they' refers to doctors). If s/he tells you to send

the patient to MDH you have to do so. Should I examine the patient myself then?

PHC Nurse (F5)

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Autonomy takes off from a platform of knowledge and if nurses are really

motivated to learn issues like that mentioned by F5 can be overcome. An

encouraging 94% of PHC respondents stated that they would like to attend

training. On the other hand, a second attempt to deliver training to PHC nurses

weeks after the data collection had a staggering 90% not turning up. The

theoretical framework (ARCS Theory) suggests that this might be due to irrelevant

subject matter, for those who practice within PHC but not in areas where

catheterisation could take place. Dissatisfaction with previous training might also

be cited. This also links to the situation whereby patients are hastily referred to

MDH thus not allowing the nurses to actually practice the newly learnt skill.

According to ARCS theory, this decreases satisfaction. Managerial support, family

commitments and motivation could be other reasons. The shift of nurses from the

acute to the less hectic community setting and their will to keep updated could be

related and one wonders if social desirability was the reason behind the responses

of those 94%. Having said this, Bardsley (2005) asserts that research and evidence

based practice should be part and parcel of everyday clinical practice but the reality

in PHC is that the skill is sparsely performed in this setting. This might be a

reason for nonattendance. Bray, Sanders & Flynn (2010) found that despite

training, publication of policy and provision of guidelines, staff in certain clinical

areas remained reluctant to undertake catheterisation. These findings within the

Maltese context have to be considered in the light of an over burdened A&E

department (Ameen, 2012) desperately needing PHC support. It appears that

changes to policy need to be made.

I have informally discussed the same data with a couple of Hospice nurses. They

do not catheterize patients as their role focuses on counseling, assessment, and care

coordination rather than hands on practice for which they usually refer to

MMDNA. Despite this, all of them would attend a CPD on the topic and one

stated that being knowledgeable and updated meant that they could spot

complications and refer accordingly. If one refers back to ARCS theory, despite

not practicing the skill, these nurses deem such training as relevant to their practice

and so all of them stated that they would attend.

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"Tajjeb li tagħraf meta hemm problema. Tkun tista tirreferi aħjar."

"It is good to know when a problem arises. It allows you to refer accordingly."

Hospice Nurse

Nurses are the largest group of health professionals worldwide (Wood, Douglas &

Priest, 2004) and so it is expected that they were mostly identified as those who

perform catheter care on a daily basis. Seventeen respondents chose a combination

of nurse, carer and informal carer (family, etc). The latter is assumed to be

untrained. This might be justified in Hospice or Community care but not in

Intensive, Surgical or Medical units. These responses suggest that catheter care in

hospital is often being delegated to untrained persons but data was not collected in

this regard so one can only assume that these untrained persons were not guided or

educated by trained staff. Roe (1989) concluded that the catheter care information

provided by nurses was neither comprehensive nor consistent. This implies that

even if the untrained persons were educated by these respondents, one should

caution against this practice especially when considering that the rate of

nosocomial23

CAUTI is around 40% (AACCN24

, 2013; Gould et al, 2009; Topal et

al, 2005; Kalsi et al, 2003).

5.3 Knowledge deficit

This study shows that overall knowledge of LTCC is poor. A multitude of possible

reasons exists. Those who have undergone pre registration training a long time

ago might have either forgotten or otherwise what they learnt could have changed

over time so their knowledge is today outdated. Locally, those who attended a

related CPD had the same poor scores as those who did not, so much so that 94%

23 Nosocomial - Acquired in hospital

24 AACCN - American Association of Critical Care Nurses

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of PHC nurses scored poorly overall. Reading might improve knowledge but:

some might be demotivated to read since they feel that they are not autonomous

relating to lack of satisfaction as cited in ARCS theory; not be interested as this is

not part of their everyday practice relating to the pillar of relevance in ARCS

theory; or otherwise their time is being taken up by other commitments. This has

major implications considering that nurses have largely identified themselves as

those who perform LTCC. Although official data is not available the overall

impression is that most traumatic catheterisations are due to an incorrect

catheterisation technique. Nurses' knowledge was one of the main targets of this

work because it's lack contributes to sub optimal patient care. O'Connor (2010:1)

asserts that since the 1900s nurses have started moving away from being "only the

instrument by which the doctor gets his instructions carried out..." hinting at an

increase in autonomy, relevant training and education, confidence and satisfaction

mentioned by Poulsen et al (2008). In congruence, according to the MCNM25

(2002), a professional deemed competent to perform an act should be able to

decide when it is required and carry it out independently.

If knowledge is lacking one cannot be deemed competent to perform the skill or

teach others to perform it. I relation to LTCC, this might impinge on infection

rates. CAUTI, the single most common hospital acquired infection (CDC, 2012) is

a heavy burden on any health care system (Nicolle, 2008; Weinstein, 1999) and on

any patients' biopsychosocial health status. Lack of knowledge imposes severe

limitations on the quality of LTCC education that nurses provide to their clients, if

any. The majority knew about the commonest S&S of infection but severe deficits

were demonstrated (refer to Table 4.19 to 4.25) with regards to other S&S and

prevention of infection. The lack of practical training is not an issue as catheter

care and prevention of CAUTI can be learnt by independent reading. PHC nurses

might opt not to focus on this since they do not care for catheterised patients but

this is not so for MDH, Hospice or MMDNA nurses. This lack of knowledge

25 MCNM - Maltese Council of Nurses and Midwives

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denotes that these nurses are either not educating about CAUTI or otherwise

passing on the wrong information. No explanation has been found in the literature

although one would be tempted to cite demotivation as a reason for not keeping

abreast with the plethora of guidelines available.

5.4 Pre and post registration training

The majority of those with less than 4 years of experience reported attending pre

registration training whilst 47%-52% of those with over 4 years of experience

stated that they did not. They could have either forgotten the session that they

should have attended over 4 years ago or not placed so much importance on it at

the time. The majority (90%) never attended any related CPD. Out of 62 nurses

who had undergone the EN to SN course only two stated that this training was

provided. These could be nurses whom as preceptor I myself followed during the

said course as I always invite them to attend the undergraduate training I provide

on the topic. There is no way of knowing if this is so or if they are associating

training with an academic discussion they have with their preceptor regarding

catheter care as part of the same course.

The American Nurses Association (2000) describes CPD as a process of

development and maintenance of competence and enhancement of practice.

Studies did present positive perceptions of CPD producing behavioural changes

although Furze & Pearcey (1999) argue that most fail to objectively evaluate if the

change has actually occurred. Pelletier, Donoghue & Duffield (2003) hold that it is

important for those planning a course that they measure its impact. Armstrong &

Adam (2002) found that the knowledge of participants had improved but did not

materialise in a change in practice. The findings of this study show that PHC

nurses who attended the catheterisation CPD admitted that change did not

materialise reason being that there was lack of hands on practice. It is possible that

a TNA was not conducted prior to that training and so the issue of hands on

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practice was not addressed. It appears that there wasn't any difference between the

levels of knowledge of those who stated that they attended CPD and those who did

not. This was the reason why this TNA gauged the level of knowledge but also

sought insight into the factors which would make training successful. This though,

should not demean the value of post training evaluation. Zaineb (2011) states that

evaluation is invaluable in noting the lack of application of the taught skills and

also identify the causes for such. Through personal communication the PHC

Practice Development Nurse (PDN) confirmed that around a year ago a CPD

course had been running but had to be discontinued before all nurses could attend.

Fifteen out of 71 PHC nurses who participated in this study had attended this CPD

course. Knowing this I expected a better turn out for the second training initiative

mentioned previously (repeated on six separate occasions) of which I was a

participant. This was running just after the questionnaire data was collected and it

was organised by the same PHC PDN. Just over 10% (n = 18) of PHC nurses

attended. Having the focus interview planned for after this training was positive

for me as a researcher. During the focus interview I was able to challenge the low

attendance to the lectures which, this time, were delivered as planned in order to

provide for the large amount of nurses who had not attended the previous CPD. In

hindsight, it would have been interesting to check how many of the fifteen nurses

who had attended the first training instance had been part of the eighteen who

attended the second, if any.

One of Chetcuti's (2008) findings was not amongst those of this study: the

possibility that respondents would not be informed of such training. Organisers

usually promote events by means of an e-circular. If not, some might not be aware

of the training offered and so not attend. Two other major determinants play a

part: that of not being released from work and family commitments. One

understands that release from work is always conditioned by the exigencies of the

service. On the other hand, time off in lieu of that spent in training (when

attending from their free time) is always granted. Family commitments might

impinge on the possibility of distancing oneself for training purposes. Having said

this, when an employee avails him/herself of the time in lieu gained, the employer

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usually replaces that employee by another who is probably being paid at an

overtime rate.

When considering the financial cost of hospital admissions, it is estimated that a

patient admitted at MDH costs between €260 and €300 every 24 hours. This has to

be seen in the light of a rough estimate of over 1500 catheter changes a year. If a

low 1% of these have to be admitted, this might yield a possibly higher cost than

that paid in overtime rate. Even if replacement is allowed, it is not always possible

to find someone willing to work extra hours and release from work is often times

still impossible (Knight et al, 2006). Atkins (2009) states that such reasons lead

organisations in moving to e-learning although it is not an all round solution.

Atkins asserts that finding appropriate off-the-shelf content is difficult and even so

it would not be indicated for hands on skills training. The respondents themselves

rated e-learning the lowest with regards to methods of delivery. Maybe if training

is delivered on site on multiple occasions attendance might improve and employees

would not have to travel away from the place of work. The logistics of finding a

replacement paid at an overtime rate could also be avoided together with less time

away from work due to travel. Another two barriers identified by this study and by

Longman, Temple-Smith, Gilchrist & Lintzeris (2012) are previous negative

experiences of catheterisation (avoidance) and structural constraints preventing

practice. Both eventually lead to deskilling and further avoidance and might

indicate the need to address them through discussion and policy change. These

both affect confidence levels which, according to ARCS theory, are directly related

to motivation and the effort that one puts forth in order to achieve an objective.

No pre registration training was reported by 120 respondents (46%) of which 118

(98%) had neither been at the receiving end of any CPD. Combined with the lack

of knowledge demonstrated, this suggests that a very common albeit possibly

dangerous skill has been learnt in environments which might not be conducive to

learning, in an episodic and infrequent fashion, from others who possibly share the

same limited knowledge. This combination of factors detracts the knowledge base

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of practitioners (Lees & Emmerson, 2006). This study aimed to find what factors

would enhance uptake of training. Respondents stated that they expected training

to be delivered by nurses who know how to catheterise well and who are up to

date.

"Li jkunu jafu x'hinuma jagħmlu"

"Who know what they're doing"

Female, 10-15yrs exp, PHC

This might be hinting at a lack of satisfaction with previous training received, in

whatever form it was delivered. Since statistical data of patients admitted to the

acute setting after traumatic catheterisations is not available no definite

conclusions can be drawn. Through my experience and discussions with

colleagues often called in to catheterise 'problematic' patients, it appears that some

can be catheterised without difficulty when using the proper technique. A need for

training also suggested by 86% of the study participants re-emerges. In

resemblance to the results of Cully, Vanden Heuvel & Wooden (2000), 36

respondents who never had any training stated that they would not attend training.

Although these are few, others who stated that they would attend might have

provided a socially desirable response and could ultimately not attend either.

There is no way of knowing how many, if any, would do so. Those who stated this

practice in settings where nurses insert urinary catheters. Their response might

indicate further reading on their own initiative, a belief that the technique is being

done properly, or otherwise that they always managed to insert a catheter without

causing trauma so assuming that they are doing the technique properly. The

majority were females (n = 22) with the most experience (n = 12). Having more

than 16 years of experience might lead them to assume that they have all the

knowledge they need or otherwise refuse training as they perceive that others see

them as the all-knowing and be ashamed of attending CPD.

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This study also demonstrates that family commitments are the most commonly

cited barriers to attendance, a factor rooted in traditional Maltese family dynamics

and culture where the position of the woman/mother was seen within her

household. Many still view women as the housewife probably due to the

imposition of the Catholic ethic over the Maltese for centuries, hinted at by Abela

(2000). Although Maltese society, according to Abela (2001:6) "is moving away

from the iron-fisted grip that both Church and politics had in the past",

Baldacchino (2003) found that we still lag behind our European counterparts with

regards to flexible work arrangements, child care, and responsibility breaks. This

leads us to expect that family commitments hinder these female nurses from

attending CPD. Considering that the majority of nurses are women any other

initiative might not be taken up as one wishes it to be. This further indicates

towards training delivered on site.

5.5 Development, delivery and certification of training

Barbazette (2006) delineated five crucial questions which one should ask before

organising a training event. These are the following: "Why address the deficit

through training?" This can now be answered since the data shows that training is

indicated to rectify a knowledge deficit; "What is to be covered?" and "Who is to

plan, conduct and attend the training?" can be answered by using the data collected

by this study; "How is the material to be delivered?" is a question that also covers

if there should be a practical component as well. This would involve logistics

planning and the data gathered will prove useful in finding an answer; "When

should training be delivered?" can only be answered when training is approved

although one would also have to consider the time of day when it is best delivered.

Consideration is given to knowing if any other training has been planned, the time

of the year when the majority are on leave and so would not be able to attend,

when locations are mostly available, and when exams/conferences are not in

progress. Answers to these questions have been provided hereunder together with

issues of certification.

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Three studies (Niehbuhr & Stomborg, 2004; Headley, 2005; Cary, 2001) report

that certification should be supported as it is associated with improved patient

outcomes, motivation and satisfaction. The data of the current study shows that the

great majority of respondents (91%; n = 241) would like to be certified implying

that they are satisfied when acquiring a CPD certificate and/or be motivated further

to improve their professional credentials. Those with less autonomy might see

certification as the path to progress in their nursing career. Less (76%; n = 201)

opted for internationally recognised certification. When interpreted within the

context of years of experience, a substantial amount of those 76% have more than

10 years of experience possibly suggesting that they are at a stage in their lives,

maybe due to family commitments, when they do not plan to practice abroad.

Those who opted the least for recognition were Enrolled and Traditionally

qualified while all Masters qualified nurses chose both options. This could either

indicate that traditional course participants do not value CPD highly or otherwise

that those with higher academic qualifications value certification more. This is

only an assumption and does not mean that any of the groups will benefit more or

less from training, that it will result in a change in practice in one and not the other

group, or that it will increase or decrease participation of any group. Hospice

nurses were the least who opted for certification maybe because they are more

motivated to gain the practical knowledge and gain a lot of satisfaction through

improving their patients' outcomes rather than from gaining certification. One

should note that those employed with NGOs26

like Hospice are not eligible for

CPD reimbursement for which one needs to register by submitting proof of

training. This might decrease the value of certification in their eyes but does not

explain why MMDNA, another NGO, was amongst those who's respondents most

opted for certification. This might be due to internal dynamics which promote the

acquisition of further CPD.

26 NGO - nongovernmental organisation

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With regards to development of training, Urology nurses scored highest (refer to

Table 4.2). This might indicate social desirability bias if the participants chose this

option because they knew that the researcher practices in Urology. Nearly the

same results were obtained for the delivery of training (refer to Table 4.3) although

this time PDNs scored higher than FHS27

staff possibly because PDNs have

organisation and conduction of CPD as one of their core purposes. Secondly,

nurses probably identified themselves with them more than with nurse academics.

Similar results were obtained by Chetcuti (2008) and Ellis (2003) although Munro

& Crawford (2004) argue that the quality of the education provided depends on the

collaboration between education and practice. This suggests that a mix of those

who scored highest might yield the best results. When investigating the modes of

delivery a mix of methods (36%) scored highest. This is also advocated by Allen

et al (2005). It possibly implies that the traditional lecture format or the online

delivery method (which scored lowest) are not preferred since they provide less

interaction between participants and hands on practice. This finding might shed

light on non attendance to both pre registration and catheterisation CPDs. A low

turnout might have materialised if respondents predicted that the delivery would be

in a traditional lecture format and were discouraged by it. A low 5% of

respondents replied that they would prefer to have no assessment at all suggesting

that there exists awareness amongst participants that certification requires some

form of assessment.

The overall poor knowledge demonstrated was in a way acknowledged when

participants listed what they expect out of a course of training (refer to Tables 4.47

and 4.48). The topics included current guidelines and evidence but also basic

knowledge such as choice of catheter, decision when to catheterise, and also

anatomy and physiology. This implies that they would like to learn the technique

afresh including the relevant anatomy and physiology of the urinary tract. A

number of respondents focused on teaching methods and complications. These

27 FHS -Faculty of Health Sciences, University of Malta

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were either the few possessing most knowledge who would like to focus on other

skills; or who are unaware of their lack of knowledge and deciding to focus more

on other things; or otherwise would want both basics and other topics. A fully

comprehensive CPD programme is being suggested. It might prove lengthy and

costly but these results, combined with statistics of avoidable admissions and

procedures and their combined expenses might as well justify it. This suggests that

a lot of consideration must be devoted to the planning phase of such training for it

to be viable.

5.6 Barriers

This study did not delve directly into the factors which would enhance

participation in a CPD course although a very good indication is provided by the

barriers to attendance. Sussman (2002) divides the barriers in three main

categories, situational28

, institutional29

and dispositional30

, all of which have been

identified by the respondents of this study. The most common barriers outlined in

the literature are: lack of information about CPD (Chetcuti, 2008), shortage of staff

(Dean, 2011), lack of availability, lack of managerial support, family commitments

and personal constraints (Spielhofer et al, 2010; Furze & Pearcey, 1999; Saliba,

1999). The cuts to funding are another major barrier at the detriment of education

(Dean, 2011; Pascoe et al, 2007). This is directly related to release from work

whereby if a replacement is not found, then one will not be released.

The majority of participants stated that they would prefer not to finance their own

studies (n = 163; 64%), a finding prone to non response bias since a lot did not

28 Situational barriers arise from one's own situation at the time and include financial constraints,

family commitments, lack of childcare, and health problems. 29

Institutional constraints arise from the institution and include course fees, times when the

sessions are delivered, course availability, location of training, etc. 30

Dispositional barriers are the attitudes and perceptions towards training held by the person.

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answer this question. They either think that such training should be paid for by the

MHEC or maybe that it was overpriced. If so they might have opted not to reply

so as not to suggest a future price tag should training be offered later on in the hope

of it being offered for less or for free. If one assumes that the 9 respondents who

practice in an NGO were amongst the 163 respondents and removes them, the

large remaining percentage is employed by the MHEC. The remaining 154 enjoy a

yearly CPD grant (€700) through which the fee could be claimed. This suggests

that respondents are either not availing themselves of the yearly grants, have

assumed that it would not be covered by the CPD allowance, are allocating their

allowances to other CPD initiatives of more interest to them, or prefer to allocate

them to computer system upgrades, tablets or smart phones, which are also covered

by the scheme with the premise of them being used for CPD but which can

ultimately be used by all the family. The least experienced nurses seem to accept

more the concept of financing their own CPD whereas the most experienced

disagree. Since their launch, CPD courses have been run by the Department of

Nursing, FHS which also runs both undergraduate and postgraduate courses. It

could therefore be that the younger generation has been exposed more the concept

of CNE. This exposure to a possibly different professional culture which seems

more inclined towards CPD/CNE than that of 10-15 years ago could be the reason

for younger nurses choosing to finance their own CPD. Two respondents who

opted not to finance their own studies cited reasons for their choice suggesting that

they expect to be trained to offer a service.

"Not appreciated by the DH31

"

Male, EN to SN Course, 10-15 yrs exp.

"It is up to the DH to keep us updated"

Male, Traditional SN, >16 yrs exp.

31 DH standing for the Department of Health, today known as the MHEC.

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In relation, Ellis' (2003) and Sheperd's (1995) findings cite indifference at

managerial level as a demotivating factor. This is also congruent with Keller's

(1979) [ARCS theory] argument about extrinsic rewards to promote satisfaction

and motivation. Keller holds that positive reinforcement and motivational

feedback are crucial although these seem to be lacking by middle managers. One

argues that if CPD was not appreciated by higher management then there would

have been no effort in setting up the remuneration scheme in the first place. This

seems to be indicating towards middle managers who, according to Gould et al

(2001) are key players in promoting standards of patient care, in motivating

employees and in keeping them satisfied. This suggests that in keeping updated,

personal satisfaction from attending CPD can be drawn (Pennington, 2011)

although this seems to be sparsely cited in the literature (Doyle, 2006). Griscti &

Jacono (2006:452) suggest that policies should demand certification in order to

encourage nurses to "give up their isolation and move toward lifelong learning".

As reflected in Chetcuti's (2008) small scale local study results mandatory CPD

will invariably improve participation but is in opposition to the principles of adult

education whereby if the individuals do not feel the need to learn (Jarvis, 2003) it

might prove of minimal benefit and ultimately result in a waste of resources. The

results of this study might be an eye opener and possibly aid in the planning of a

CPD course, if and when it is launched.

The great majority would consider paying 'less than €100 per person' for training.

This possibly indicates that they want to pay the least possible or that respondents

are not fully aware of the costs of such courses. A quick online search shows that

most advertised online32

cost €50 - €300 per person excluding travel and living

expenses. Once an expert travels to deliver on site training a minimum number of

participants is imposed and the fees rise as much as eightfold. Most courses are

32 See courses available at:

http://www.blackburn.ac.uk/course/the-management-of-urinary-catheterisation-for-adults/

http://www.kcl.ac.uk/teares/nmvc/external/prospectus/study_info.php?code=KSCCC_

http://pepractice.co.uk/course_urinary_catherterisation.html

http://bucks.ac.uk/courses/course/st035

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valid for a period of two years after which one has to re-certify. A female with

over 10 years experience who holds a Master's qualification chose the highest cost

category. It is possible that after having paid the much higher fees of a Master's

tuition her perception of how much money one should invest in personal

development became very different from those of the others. This does not explain

why the other Master's qualified nurses did not choose the same option although

personal opinions, practice setting, family commitments and financial status at the

time of the study might bear on the decision. Also, they might have read for a

Master's degree with the University of Malta at a time when they were still being

offered for free, possibly not appreciating their cost.

5.7 Strengths and limitations of the study

A strength is in the fact that the researcher is an experienced Urology nurse who

has insight into the practical problems. In this regard, the researcher also acted as a

tool of data collection especially during discussions with different professionals

who provided various perspectives of the issues discussed. Using an anonymous

questionnaire allowed for less socially desirable responses.

The questionnaire also provided open ended questions to allow more freedom to

the respondents. These questions provided data which would otherwise not be

available if one used only quantitative questions whilst avoiding researcher bias,

which could have been present in interviews.

This study is the first of its kind locally and has provided grounding to the

perception that knowledge of LTCC was lacking. It also indicates towards

achievable corrective measures. The researcher, due to the nature of his academic

training and professional status can use the findings to address the problem.

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The first limitation identified was within the design. As stated in page 14, one of

the main purposes of a NA is the identification of gaps between current and desired

practice. Although priority was given to testing knowledge, an observational

element could have been introduced to substantiate the argument that the lack of

knowledge is causing a deficit in practice.

Another limitation is related to the sampling technique. The researcher wished for

systematic random sampling but due to data protection reasons the option of a

stratified random sample had been chosen. The major limitation of this study is the

relatively low RR. If it had to be repeated one could sample all the areas where

nurses employed with the MHEC practice. Some of the interventions to improve

RR could have been adopted including a more attractive questionnaire design.

Reliability testing was not done extensively. The test-retest was omitted due to the

possibility of contaminating the sample. A pilot study was conducted on Urology

nurses who might have had better knowledge and understood questions better.

This was not checked with the data of the respondents.

It is also not possible to know if non respondents had the same knowledge deficit

as respondents. If more time was available, maybe one would have thought of this

before and found a way so as to contact a sample of non respondents in this regard.

This is a disadvantage of using questionnaires.

Although the study investigated barriers to attending a prospective CPD course on

the topic it did not delve into factors which could enhance participation. This

might be an issue even though barriers might be overcome through careful

planning. To this end, if more focus groups were planned the possibility to gain

more insight into the responses would have materialised. This was not done due to

time limitations.

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5.9 Conclusion

This chapter discussed the findings of this study in the light of the literature

available within the context of the local situation. The overall findings provide a

good snapshot of the current knowledge of the participants which seems to be quite

poor. The learning needs are varied and include knowledge of the hands on skills

and general infection control. Considering both the amount of patients living with

a LTC and the complications which can develop this lack of knowledge can be

interpreted as dangerous. The next chapter will conclude and offer realistic

recommendations for practice, education, research, and management.

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Chapter 6

Conclusion

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6.1 Conclusion

Urinary catheters are commonly used. Saint et al (2000) estimated that 15%-25%

of hospitalised patients are catheterised and up to 10% of those in long term care

live with a LTC (Sorbye et al, 2005). The ageing world population discussed in

Chapter 1 predisposes to an increase of LTC use. In decreasing the need for

hospitalisations related to LTC problems, nurses, as the end users of these devices,

have to be knowledgeable in caring for the patients who need them.

A cross-sectional design has been adopted to obtain a snapshot of the knowledge

of the population. It was conducted by means of a questionnaire followed by a

focus interview, a mixed method approach, where the strengths of one method

make up for the limitations of another. Due to limitations imposed by data

protection, a stratified random sample of nurses was recruited.

This study sought to identify the learning needs of nurses who care for patients

with LTCs. It investigated knowledge related to the insertion technique, control

and prevention of trauma and infection, and perceptions about related CPD

training. The sample consisted of 496 nurses of which 265 (53%) replied to a

onetime data collection. These nurses practiced in the Community, PHC and in

acute settings. A 29 item questionnaire comprising open and closed ended

questions yielding both quantitative and qualitative data was followed by a focus

interview with a group of PHC nurses. This provided grounding to the data of the

questionnaire. Some statistical tests have been carried out and the qualitative data

has been thematically analysed.

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This research revealed an overall poor level of knowledge irrespective of pre or

post registration qualifications, years in service, current place of work, or gender.

Some indications have been provided for corrective actions. A very good insight

has been provided into the perceptions about training, barriers to attendance,

planning, delivery and certification of a course, data which might prove invaluable

when planning training. Some recommendations have been offered in view of the

findings, the literature, and the current local situation.

6.2 Recommendations

In view of the findings of this study and the fact that a CPD course in relation to

catheterisation and catheter care is not available, the following recommendations

have been made.

6.2.1 Further research

It is recommended to:

Collect statistics of possibly avoidable admissions or procedures and their

related expenses which are brought about by the use of incorrect/outdated

techniques or by outdated knowledge. This data is difficult to collect but

would be invaluable in justifying the cost of training.

Continue investigating this topic in the form of:

an observational study which can correlate its results to the ones of this

current study

an action research design to allow for planning, conduction,

implementation and evaluation of training.

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Achieve more depth and grounding, covering areas such as the elderly

setting, the private sector, and Gozo.

Conduct pre and post training data collection if training is approved to

allow evaluation of training and retention of knowledge over time.

6.2.2 Education

It is recommended to:

Address preregistration training on the topic differently to the current

method, moving away from the traditional lecture format towards more

hands on tutorials comprising a smaller number of students. This will

allow individualised attention and a bigger chance of practicing the skill

than when in groups of 15 students or more.

Provide a CPD course specific to catheterisation and catheter care which:

o Covers the topics discussed comprehensively

o Is formulated by Urology nurses, PDNs and Academics

o Is delivered by Urology nurses using mixed approaches

o Allows hands on training

o Includes theoretical discussions delivered on site

o Is assessed using mixed methods of assessment

o Is certified

o Provides time off in lieu of that spent in training and if it is against a

fee, this should be reimbursed by the CPD grant scheme.

6.2.3 Management and Practice

It is recommended to:

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Concentrate on a joint effort between managers and practitioners whereby

the nurse involved in an incident is identified.

Adopt a no blame attitude and carry out a root cause analysis every time a

traumatic catheterisation is identified.

Address the needs indicated by the analysis.

Draft policies to provide a framework within which managers,

'investigators', trainers, and nurses are able to work in tandem to address

these issues.

Promote CPD attendance, especially by middle managers.

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Appendix 1

The questionnaire

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Dear participant, thank you for accepting to participate in this study. There are 3 sections to this questionnaire. It

would be best if you do not consult with anyone when you fill this tool up. Also, please fill in all questions

accordingly.

Section A - Demographics

1. Gender

Male □ Female □

2. How many years have you been qualified as a nurse?

Less than or equal to 1 year □

2-3 years □

4-9 years □

10-15 years □

More than or equal to 16 years □

3. What type of nursing qualifications do you possess?

EN - Traditional □

EN - Certificate in Nursing Practice □

SN - Traditional □

SN - EN to SN Conversion □

SN - Diploma in Nursing Studies □

SN - Degree in Nursing Studies □

SN - Master's Degree □

SN - Doctoral Degree □ Other:_________________________________________

4. In which setting do you currently practice?

Acute Medical □

Acute Surgical - Including Orthopaedics □

Intensive care - ITU, CICU, Theatres □

Accident and Emergency □

Rehabilitation - KGRH □

Community - Domiciliary – MMDNA or Commcare □

Community - Elderly - Homes □

Community - Health Centres □

Other – Mental, Hospice, etc □ Please state: _______________________

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Section B

Section B1 - Indwelling long term catheterisation - (a urinary catheter which stays in situ` for more than 28 days).

5. In your area of practice, who inserts or changes an indwelling urethral catheter? (tick one option only)

Qualified nurses □

Medical doctors □

Carers or Nursing aides □

We do not insert or change urethral catheters □ If you ticked this answer, can you specify why?

_____________________________________________________________________________________________

6. Please read the statements below in relation to long term catheterisation and tick accordingly:

Agree Disagree I don't know

Is the bladder management of choice for neurological conditions □ □ □

Is definitely the best option for incontinent patients □ □ □

Insertion is done aseptically □ □ □

Insertion can be done safely as a clean technique □ □ □

The biggest size is the best option □ □ □

A 12Fr sized catheter is usually the best option for both sexes □ □ □

Antibiotics should be administered before changing a urethral catheter □ □ □

Antibiotics should be administered after removing a urethral catheter □ □ □

There is no need for antibiotic cover for removal or change of catheter □ □ □

7. The lubricant of choice for urinary catheter insertion is (tick as appropriate):

Male patients - A water based gel with anaesthetic (ex: Instillagel) □

Male patients - A water based without anaesthetic (ex: KY jelly/Aquagel) □

Female patients - A water based gel with anaesthetic (ex: Instillagel) □

Female patients - A water based without anaesthetic (ex: KY jelly/Aquagel) □

Any one option is good enough □

I don't know □

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8. To maximise its effect, the lubricant anaesthetic has to be:

Inserted directly into the urethra □

Applied over the catheter □

Left into the urethral for 2-4 minutes □

All of the above apply □

None of the above apply □

I don't know □

9. The position of the penis during male urethral catheterisation should be:

Flat down at the level of the legs - parallel □

Slightly elevated above the level of the legs □

45 to 90 degrees at an angle perpendicular to the body □

All of the above are just fine □

I don't know □

Section B2 - Catheter care

10. Which of the following are potential entry points for infection in a patient with an indwelling urinary catheter?

(tick as appropriate)

Urine bag valve - bag emptying port □

Sample port □

Connection between bag tubing and catheter □

Surface of the catheter in contact with the meatus □

The balloon inflation port □

All of the above □

I don't know □

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11. Within your institution / organisation, who performs catheter care on a daily basis? (can tick more than one

option)

Qualified nurses □

Qualified carers / nursing aides □

Informal carers (family / others) □

Medical officers □

Nurse managers □

Infection control nurse □

Continence nurse □

Practice development nurse □

All of the above □

Others □

If others, please state who: _______________________________________________________________________

12. In relation to long term catheterised patients, please state if the statements below are true or false: (tick the right

choice)

True False Don't know

Reflux of urine from the bag to the bladder can cause infection □ □ □

A urine bag hanging lower than 40cms below the bladder causes trauma □ □ □

The drainage bag should be emptied every 6-8 hours or when two thirds full □ □ □

The drainage bags should be changed at 7 day intervals □ □ □

Daily washing of the drainage bag with a disinfectant is advisable □ □ □

The catheter should be strapped to the thigh to prevent pulling □ □ □

Regular bladder washouts are important to reduce the chance of infections □ □ □

Blockage and encrustations are common complications of long term catheters □ □ □

Long term antibiotics are advisable when having a long term catheter in situ` □ □ □

Antibiotic creams (ex: Fucidin) applied to the urethral orifice prevent infection □ □ □

After 10 days with a catheter, bacteruria develops □ □ □

Bacteruria without signs and symptoms of UTI should be treated with antibiotics □ □ □

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13. Below is a list of signs and symptoms. Which of these are attributable to UTI? (tick as appropriate)

True False Don't know

Frequent urethral spasms □ □ □

Leaks of urine in between catheter and meatus □ □ □

Low urine output - Oliguria □ □ □

High urine output - Polyuria □ □ □

Altered mental status □ □ □

Headaches □ □ □

Foul smelling urine □ □ □

Swelling of the lower extremities □ □ □

Dark coloured urine □ □ □

Burning sensation without other symptoms □ □ □

Blood stained urine - Haematuria □ □ □

Presence of pus in the urine - Pyuria □ □ □

Cloudy urine □ □ □

Chest pain □ □ □

Fever of 38 degrees Celsius or more □ □ □

Purple discoloration of the urine bag □ □ □

14. Which of the following would you advise to a person living with a long term catheter in order to reduce their

chance of acquiring a symptomatic infection? (tick as appropriate)

Minimal disconnections of the system - catheter to drainage bag □

Daily meatal cleansing with soap and water □

Regular antiseptic bladder washouts □

Regular flushing of the urine bag with an antiseptic □

Keeping the bag below bladder level □

Antibiotic cover prior to catheter change □

Long term cover with antibiotics □

Daily intake of 300mls of Cranberry juice □

Daily fluid intake of 2-3ltrs - unless contraindicated ex: renal failure □

Application of ointments to the meatus, round the catheter □

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Section C - Continuing education - This section is concerned mainly with your own professional development.

15. Have you received any training with regards to catheterisation of the urinary bladder or catheter care during your

undergraduate studies?

Yes □ No □

16. Have you ever pursued any continuing education courses related to urethral catheterisation / catheter care?

Yes □ No □

If you answered yes to Question 16, please specify which courses and with which institutions (local or foreign).

Also please state if you pursued the courses via distance education by mail, distance education online, travelled to

study etc:

_____________________________________________________________________________________________

_____________________________________________________________________________________________

If you answered no to Question 16, can you explain why?

_____________________________________________________________________________________________

_____________________________________________________________________________________________

17. Would you consider attending educational sessions aimed at improving your knowledge of urinary

catheterisation, care, and patient education?

Yes □ No □

18. Should this training be recognised by certification?

Yes □ No □

19. Would you expect the qualification to be recognised both locally and abroad?

Yes □ No □

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154

20. In your opinion, who should be involved in developing this training? (Tick as appropriate)

Educators from the Faculty of Health Sciences (former Institute of Health Care) □

Nurses with post graduate qualifications in your own area □

Nurses from the acute setting - Urology department □

Nurse managers □

Practice Development Nurses □

Foreign Nurse Educators □

Medical doctors □

Urologists □

Others □

If others, please state who:

_____________________________________________________________________________________________

21. In your opinion, who should be involved in delivering this training? (Tick as appropriate)

Educators from the Faculty of Health Sciences (former Institute of Health Care) □

Nurses with post graduate qualifications in your own area □

Nurses from the acute setting - Urology department □

Nurse managers □

Practice Development Nurses □

Foreign Nurse Educators □

Medical doctors □

Urologists □

Others □

If others, please state who:

_____________________________________________________________________________________________

22. In your opinion, which environment would be most appropriate for this training to be delivered?

Faculty of Health Sciences - lecture rooms and practice labs □

Mater Dei Hospital lecture rooms □

University Campus □

On site - wards, offices, departments □

Other □

If other please state where: _______________________________________________________________________

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155

23. In your opinion, should this educational session include theory AND also a practical component?

Yes □ No □

Give reasons for your answer: ____________________________________________________________________

_____________________________________________________________________________________________

24. Should this education and training be available, which mode of delivery would you prefer for the theoretical

part? (tick as appropriate)

Discussion based sessions □

Traditional lecture format □

Online education □

Practice based (hands on with minimal lecturing) □

A mix of the above □

25. In your opinion, which type of assessment would be most appropriate?

Exam - Essay type □

Exam - Multiple choice questions □

Written assignment □

Group presentations □

Practical scenarios – based on discussion between participants □

Practical scenarios - clinical assessment on real patients □

None □

Other □

If other, please state which: _______________________________________________________________________

26. If such training is available, would you be willing to finance your own studies?

Yes □ No □

Give reasons for your answer: ____________________________________________________________________

_____________________________________________________________________________________________

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27. How much would you be ready to pay for such a course of studies? (tick as appropriate)

< €100 per person □

€100 - €300 per person □

€300 - €500 per person □

Over €500 per person □

28. What would you expect out of such a programme of education? Please list both theoretical and practical

expectations with regards to content.

_____________________________________________________________________________________________

_____________________________________________________________________________________________

29. What would be possible barriers which would not allow you to participate in such an educational activity? (you

can tick more than one).

Financial cost □

Time constraints □

Family commitments □

Travel time □

Lack of interest in nursing education □

I don't think I need to learn more about this topic □

After all these years in service I am ashamed to attend any continuing education sessions □

Other □

If other, please state which:_______________________________________________________________________

Thank you for taking the time to participate. Should you require any additional information or would like to discuss

queries or offer suggestions, please do not hesitate to contact me on [email protected].

Regards,

Kevin J Holmes

Urology Outreach

25457083

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Appendix 2

Focus Interview

Schedule

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157

PHC Nurses were found to be those who least insert or change urinary catheters and various

reasons have been given:

Not / rarely done at Health Centre 10

We refer to MMDNA 6

Not in job description / Not in our specialization 4

PHC Policy 3

Not trained 3

Needs expertise 1

Only a small minority cited lack of training as a reason.

It also transpired that there is lack of knowledge of both the skill of insertion and care for a

urinary catheter.

1. What are your views about this lack of knowledge?

2. What are the views of the participants about the reasons for not catheterising?

I am aware that the training you had been offered had been discontinued before all could attend.

Lack of knowledge/training might be one of the main reasons for not catheterising in PHC.

3. If this is so, how do you explain the low attendance for this current training which has

been delivered as planned? Why do you think was there such a low attendance?

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Appendix 3

Letter of Information

Pilot study

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Date:

Dear colleague,

I am currently reading for an M.A. degree in Adult Education (Staff Training and Development) with the

Faculty of Education, University of Malta. In part fulfilment of this course of studies I will undertake a

research study which will be focusing on the learning needs of nurses working with patients requiring

long term urinary catheter care. The study has been approved the University Research Ethics Board.

The first part of the study involves collection of data by means of a questionnaire. You, as a nurse in

Urology have been chosen to participate in the pilot study. If you agree to participate, you are kindly

requested to fill in the attached questionnaire and time yourself in doing so. Please write the time it took

you to fill it up on the questionnaire itself. Please also make a note of any working which is unclear,

ambiguous or offensive. I am not seeking your knowledge on the topic but would like to know if the tool

is appropriate for delivery to generalist nurses.

Participation is voluntary and therefore, you are not obliged to partake in filling out the questionnaire. I

will be the only one to have access to the data collected and will use it to improve the tool used for the

proper data collection. I will treat the data with strict anonymity.

When duly filled in, please insert the questionnaire in the brown envelope provided, seal it and leave it

with your nurse in charge. The questionnaires will be destroyed as soon as the questionnaire is refined.

This study will be available at the library of the University of Malta. Should you have any queries or

suggestions, please do not hesitate to contact me. Your help and time are greatly appreciated.

Sincerely yours,

______________________ ______________________

Kevin J Holmes MSc. Nurs. Dr. Michelle Camilleri PhD.

Staff Nurse Dissertation supervisor

Mob:********

Ward: 25457090/1

email: [email protected]

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Appendix 4

Letter of information

Questionnaire

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Date:

Dear colleague,

I am currently reading for an M.A. degree in Adult Education (Staff Training and Development) with the

Faculty of Education, University of Malta. In part fulfilment of this course of studies I will undertake a

research study which will be focusing on the learning needs of nurses working with patients requiring

long term urinary catheter care. The study has been approved the University Research Ethics Board.

The first part of the study involves collection of data by means of a questionnaire. You have been chosen

at random to participate in the study. If you agree to participate, you are kindly requested to fill in the

attached questionnaire which will take you approximately 20 minutes to complete.

The return of the filled questionnaire will be treated as your consent to participate in the study.

Participation is voluntary and therefore, you are not obliged to partake in filling out the questionnaire. I

will be the only one to have access to the data collected and will treat it with strict anonymity.

When duly filled in, please insert the questionnaire in the brown envelope provided, seal it and leave it

with your nurse in charge by the DATE. The questionnaires will be destroyed as soon as the study is

finished. The results of this study will be available at the library of the University of Malta. Should you

have any queries or suggestions, please do not hesitate to contact me. Your help and time are greatly

appreciated.

Sincerely yours,

______________________ ______________________

Kevin J Holmes MSc. Nurs. Dr. Michelle Camilleri PhD.

Staff Nurse Dissertation supervisor

Mob:********

Ward: 25457090/1

email: [email protected]

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Appendix 5

Letter of information

Focus Group

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Date:

Dear colleague,

I am currently reading for an M.A. degree in Adult Education (Staff Training and Development) with the Faculty of

Education, University of Malta. In part fulfilment of this course of studies I will undertake a research study which

will be focusing on the learning needs of nurses working with patients requiring long term urinary catheter care.

The study has been approved the University Research Ethics Board. Together with fellow colleagues I am cordially

inviting you to participate in a focus group interview regarding the topic. The session will take approximately 40 to

60 minutes. Refreshments and a snack will be provided. Needless to say that your participation is voluntary and of

utmost importance.

I would like you to understand that every effort will be made to guarantee confidentiality. The session will be held

on DATE AND TIME at VENUE. I would prefer to use a digital recorder which will facilitate transcription. I will

be the only one to have access to the recordings and transcripts which will be destroyed after analysis. If you have

any objection to this please let me know in advance. Some verbatim quotes might be used in the write up but every

measure will be taken for your identity never to be compromised. The signed copy of this letter shall be collected

prior to the session and sealed in an envelope. Nobody will have access to your identities and the letters will also be

destroyed upon completion of the study. The results of this study will be available at the library of the University of

Malta. Should you have any queries or suggestions, please do not hesitate to contact me. Your help and time are

greatly appreciated.

Yours truly,

______________________ ______________________

Kevin J Holmes MSc. Nurs. Dr. Michelle Camilleri PhD.

Staff Nurse Dissertation supervisor

Mob:********

Ward: 25457090/1

email: [email protected]

I the undersigned have read the above letter and accept to take part in this interview. I understand what the study

entails, that confidentiality will be respected, and that I can decide to withdraw my participation anytime during the

study without it incurring any penalty on me. I have also been provided with a copy of this letter for my own

records.

Signature ___________________ Name in full ___________________

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Appendix 6

FREC and UREC

Approvals

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Appendix 7

Approval by the

Director of Nursing,

Mater Dei Hospital

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Appendix 8

Approval by the

Director of

Elderly and Community Care

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Appendix 9

Approval by the

Data Controller,

Primary Health Care

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