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Capacity and Facilities
MGS4700 Operations Management
Lecture 6
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Lecture Outline
Capacity PlanningFacility Layout
Basic LayoutsDesigning Process LayoutsDesigning Service LayoutsDesigning Product LayoutsHybrid Layouts
Facility LocationLocation Analysis Techniques
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Capacity
Maximum capability to produceCapacity planning
establishes overall level of productive resources for a firm
3 basic strategies for timing of capacity expansion in relation to steady growth in demand (lead, lag, and average)
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Capacity Expansion Strategies
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Capacity (cont.)
Capacity increase depends onvolume and certainty of anticipated demandstrategic objectivescosts of expansion and operation
Best operating level% of capacity utilization that minimizes unit costs
Capacity cushion% of capacity held in reserve for unexpected occurrences
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Economies of Scale
it costs less per unit to produce high levels of output
fixed costs can be spread over a larger number of unitsproduction or operating costs do not increase linearly with output levelsquantity discounts are available for material purchasesoperating efficiency increases as workers gain experience
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Best Operating Level for a Hotel
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Facility Layout
Facility layout refers to the arrangement of machines, departments, workstations, storage areas, and common areas within an existing or proposed facility.
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Benefits of An Effective Layout
Overall, improved effectiveness and efficiency of the operations system
Higher utilization of space, equipment, and laborImproved flow of information, materials, and workLower material handling costs and/or redundant movementReduced bottlenecks, cycle time, and service timeHigher product and service qualityMore convenience to the customerImproved employee morale and working conditionsEtc.
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BASIC LAYOUTS
Process layoutsgroup similar activities together into departments or work centers according to process or function they perform
Product layoutsarrange activities in line according to sequence of operations for a particular product or service
Fixed-position layoutsare used for projects in which product cannot be moved
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Process Layout in Services
Women’slingerie
Women’sdresses
Women’ssportswear
Shoes
Cosmeticsand Jewelry
Entry anddisplay area
Housewares
Children’sdepartment
Men’sdepartment
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Process Layout in Manufacturing
L
L
L
L
L
L
L
L
L
L M
M
M
M
D
D
D
D
D
D
D
D
G
G
G
G
G
G
A A AReceiving andShipping Assembly
Painting Department
Lathe DepartmentMilling
Department Drilling Department
GrindingDepartment
P
P
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A Product Layout
In
Out
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Product Layout Examples
Assembly Lines
Generator assembly line Oil refinery
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Product Layout in Services
1) Review application60 seconds
2) Eye Test120
seconds
3) Check file for
violations60 seconds
4) Payment
30 seconds
5) Photo
30 seconds
6) Issue the License
50 seconds
Out of State Driver License Transfer Example
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Comparison of Productand Process Layouts
Description
Type of process
Product
DemandVolumeEquipment
Sequential arrangement of activitiesContinuous, mass production, mainly assembly
Standardized, made to stock StableHighSpecial purpose
Functional grouping of activities
Intermittent, job shop, batch production, mainly fabricationVaried, made to order FluctuatingLowGeneral purpose
Product Process
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Comparison of Productand Process Layouts
WorkersInventory
Storage spaceMaterial handlingAislesSchedulingLayout decisionGoal
Advantage
Limited skillsLow in-process, high finished goodsSmallFixed path (conveyor)NarrowPart of balancingLine balancingEqualize work at each stationEfficiency
Varied skillsHigh in-process, low finished goodsLargeVariable path (forklift)WideDynamicMachine locationMinimize material handling costFlexibility
Product Process
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Fixed-Position Layouts
Typical of projects in which product produced is too fragile, bulky, or heavy to moveEquipment, workers, materials, other resources brought to the siteLow equipment utilizationHighly skilled laborOften low fixed costTypically high variable costs
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Designing Process Layouts
Goal: minimize material handling costsBlock Diagramming
minimize nonadjacent loads used when quantitative data is available
Relationship Diagrammingbased on location preference between areasused when quantitative data is not available
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Designing Product Layouts
ObjectiveBalance the assembly line
Line Balancing Problemhow to organize work elements (smallest possible jobs or tasks) such that each workstation has the same work load/time for processing a unit
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A Balanced Line
Every operation step in the process has the same cycle time
1) Review application
60 seconds
2) Eye Test
60 seconds
3) Check file for violations
60 seconds
4) Payment
60 seconds
5) Photo
60 seconds
6) Issue the License
60 seconds
In summary:If each workstation on the assembly line takes the same amount of time to perform the work elements that have been assigned, then products will move smoothly from workstation to workstation with no need for a product to wait or a worker to be idle.
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An Unbalanced Line
What’s the problem here?
Station 1 Station 2 Station 3
5 min/unit 8 min/unit 3 min/unit
1 2 3 4 5 6
Work element
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Line Balancing
Line balancing tries to equalize the amount of work at each workstationTwo constraints in line balancing:
Precedence requirementsCycle time restrictions
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Precedence Requirement
Precedence requirements are physical restrictions on the order in which operations are performed.
Work Element Precedence Time (Seconds)A Review application --- 60B Eye test A 120C Check file for violations B 60D Payment C 30E Photo D 30F Issue the license E 50
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Cycle Time Restrictions
Cycle timeMaximum amount of time a product is allowed to spend at each station
Desired cycle time
Production time availableDesired units of output
Cd =
Desired cycle time depends on demand requirement
In order to achieve the production requirement (quota),Actual cycle time ≤ Desired cycle time
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Cycle Time Example
Cd = production time available
desired units of output
Cd = (8 hours x 60 minutes / hour)
(120 units)
Cd = = 4 minutes480120
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Cycle Time vs. Flow Time
Cycle time = max time spent at any station Flow time = time to complete all stations
1 2 3
4 minutes 4 minutes 4 minutes
Flow time = 4 + 4 + 4 = 12 minutesCycle time = max (4, 4, 4) = 4 minutes
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Line Balancing
Performance Measures
∑j
i = 1ti
nCaE =
∑j
i = 1ti
CdN =
EfficiencyMinimum number of workstations
whereti = completion time for element ij = number of work elements
n = actual number of workstationsCa = actual cycle timeCd = desired cycle time
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Line Balancing Procedure
1. Draw and label a precedence diagram2. Calculate desired cycle time required for the line3. Calculate theoretical minimum number of
workstations4. Group elements into workstations, recognizing
cycle time and precedence constraints5. Calculate efficiency of the line6. Determine if the theoretical minimum number of
workstations or an acceptable efficiency level has been reached. If not, go back to step 4.
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Line Balancing
Example (Problem 7-18)
The Speedy Pizza Palace is revamping its order-processing and pizza-making procedures. The demand for pizzas is 120 per night (5:00 p.m. to 1:00 a.m.). In order to deliver fresh pizza fast, six elements must be completed.
Work Element Precedence Time (Minutes)A Receive order --- 2B Shape dough A 1C Prepare toppings A 2D Assemble pizza B,C 3E Bake pizza D 3F Deliver pizza E 3
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Step 1: Draw and label a precedence diagram
A
B
C
D E F
2
1
2
3 3 3
Work Element Precedence TimeA Receive order --- 2B Shape dough A 1C Prepare toppings A 2D Assemble pizza B,C 3E Bake pizza D 3F Deliver pizza E 3
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Step 2: Calculate the desired cycle time required for the line
Production time availableDesired units of output
Cd =
Desired cycle time
Desired units of output =
Production time available =
120 per night
8 hours X 60= 480 minutes
Cd = 480/120= 4 minutes
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Step 3: Calculate the theoretical minimum number of workstations
d
j
ii
C
tN
∑== 1
The theoretic minimum number of workstations
ti = completion time for element ij = number of work elements
Cd = desired cycle time
45.34
144
3332121 →==+++++
==∑=
d
j
ii
C
tN
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Step 4: Group elements into workstations
Recognize there are cycle time and precedence constraints.
A
B
C
D E F
2
1
2
3 3 3
Actual cycle time = Actual number of workstations =
4 minutes4
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Step 5: Calculate the efficiency of the line
a
j
ii
Cn
tE
∑== 1Efficiency of the line:
ti = completion time for element ij = number of work elementsn = actual number of workstations
Ca = actual cycle time
%5.871614
443332121 ==
×+++++
==∑=
a
j
ii
Cn
tE
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Step 6: Check if performance measure(s) are satisfactory or not
Actual number of workstations = 4
Efficiency of the line = 87.5%
Theoretic number of workstations = 4
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Which Performance Measure to Use?
Number of Workstations or Efficiency?
Ideally we would like to have the minimum number of workstations and also the highest efficiency.
If there is inconsistency between these two measures, generally go with the minimum number of workstations.
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Number of Workstations or Efficiency?
Example
A
B
C
D E F
2
1
2
3 3 3
Actual cycle time = Actual number of workstations =
3 minutes5
%3.931514
353332121 ==
∗+++++
==∑=
a
j
ii
Cn
tEEfficiency:
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In-Class Exercise
Problem 7-17 (p. 283)
The TLB Yogurt Company must be able to make 600 party cakes in a 40 hour week. Use the following information to draw and label a precedence diagram, compute cycle time, compute the theoretical minimum number of workstations, balance the assembly line, and calculate its efficiency.Task Precedence Time (mins)A -- 1B A 2C B 2D A, E 4E -- 3F C, D 4
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Hybrid Layouts
Cellular layoutsgroup dissimilar machines into work centers (called cells) that process families of parts with similar shapes or processing requirements
Flexible manufacturing systemautomated machining and material handling systems which can produce an enormous variety of items
Mixed-model assembly lineprocesses more than one product model in one line
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Cellular Layout
Combines the flexibility of a process layout and the efficiency of a product layout.Within one cell, layout of machines resembles a small assembly line. The layout between cells is a process layout.Cells are arranged in relation to each other so as to minimize material movement.
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Cellular Layouts
1. Identify families of parts with similar flow paths2.Group machines into cells based on part
families3.Arrange cells so material movement is
minimized4.Locate large shared machines at point of use
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Parts Families
A family of similar parts
A family of related grocery items
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Original Process Layout
CA B Raw materials
Assembly
1
2
3
4
5
6 7
8
9
10
11
12
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Revised Cellular Layout
3
6
9
Assembly
12
4
8 10
5
7
11
12
A B CRaw materials
Cell 1 Cell 2 Cell 3
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Key:
S = SawL = LatheHM = Horizontal milling machineVM = Vertical milling machineG = Grinder
Paths of three workers moving within cell
Material movement
In OutWorker 1
Worker 2
Worker 3
Direction of part movement within cell
S
L
HM
VM
G
VM
L
Final inspection
Finished part
A Manufacturing Cell with Worker PathsSource: J.T. Black, “Cellular Manufacturing Systems Reduce Setup Time, Make Small Lot Production Economical.” Industrial Engineering (November 1983).
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Advantages and Disadvantages of Cellular Layouts
AdvantagesReduced material handling and transit timeReduced setup timeReduced work-in- process inventoryBetter use of human resourcesEasier to controlEasier to automate
DisadvantagesInadequate part familiesPoorly balanced cellsExpanded training and scheduling of workersIncreased capital investment
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Flexible Manufacturing Systems (FMS)
CNC (computer numerical controlled) are machines that are controlled by computer software.FMS: CNC machines + automated material handling system (e.g., conveyors, AGV, robots)FMS can produce an enormous variety of items
Parts
Finishedgoods
Computercontrolroom Terminal
CNC
CNC
Pallet
Automatic tool changer
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Mixed Model Assembly Lines
Produce multiple models in any order on one assembly lineIssues in mixed model lines
Line balancingU-shaped lineFlexible workforceModel sequencing
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Balancing U-Shaped Lines
A B C
D E
Precedence diagram:
Cycle time = 12 min
A,B C,D E
(a) Balanced for a straight line
9 min 12 min 3 min
Efficiency = = = .6666 = 66.7 %2436
243(12)
12 min 12 min
C,D
A,B
E
(b) Balanced for a U-shaped line
Efficiency = = = 100 %2424
242(12)
50
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Facility Location: Factors affecting locationHeavy Manufacturing
Land and Construction costsRaw material & finished goods shipment modesProximity to raw materials, utilities, and labor
Light IndustryTransportation costs – accessible geographic regionProximity to marketsLand costs
Retail & ServiceProximity to customers -- Location is everything
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Location Analysis Techniques
Location factor rating
Center-of-gravity
Load Distance
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Locate facility at center of geographic areaIt considers the existing facilities, the distance between them, and the weights (or volumes) of goods to be shippedThis methodology involves formulas used to compute the coordinates of the two-dimensional point on a grid-map
Center-of-Gravity Technique
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Grid-Map Coordinates
where,x, y = coordinates of new facility
at center of gravityxi, yi = coordinates of existing
facility iWi = annual weight shipped from
facility i
∑n
Wii = 1
∑ xiWii = 1
n
x =
∑n
Wii = 1
∑ yiWii = 1
n
y =
x1 x2 x3 x
y2
y
y1
y3
1 (x1, y1), W1
2 (x2, y2), W2
3 (x3, y3), W3
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Center-of-Gravity Technique:
ExampleI-77 I-85 Airport
x 14 20 30y 30 8 14W 17,000 12,000 9,000
y35
25
30
20
15
10
5
0 x3525 302015105
I-85
I-77
Airport
(17k)
(12k)
(9k)
Miles
Mile
s
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Center-of-Gravity Technique:
Example
x = = = 19.68n∑ Wi
i = 1
∑ xiWii = 1
n
∑n
Wii = 1
∑ yiWii = 1
n
y = = = 19.26(30)(17000) + (8)(12000) + (14)(9000)
17000 + 12000 + 9000
(14)(17000) + (20)(12000) + (30)(9000)
17000 + 12000 + 9000
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Center-of-Gravity Technique:
ExampleI-77 I-85 Airport
x 14 20 30y 30 8 14W 17,000 12,000 9,000
y35
25
30
20
15
10
5
0 x3525 302015105
I-85
I-77
Airport
(17k)
(12k)
(9k)
Miles
Mile
s
Center of gravity (19.68, 19.26)
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