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Leelanau County Office of Emergency Management / 9-1-1
9-1-1
Do you havean emergency?
9-1-1 is a special phone number that helps you report emergencies and get help fast!
Good reasons to use 9-1-1….
Someone is …. SICK
Or
HURT
Any type of FIRE!
Reporting a
serious crime . . .
When you don’t know if you should call 9-1-1 or not, then calling is the right
thing to do!
Important Rules:
When you dial 9-1-1stay on the phone until someone answers.
If you dial 9-1-1 by mistake, stay on the phone and let the person who answers the phone know that you dialed by mistake.
How to Call: Simply dial 9-1-1
• You can call from any phone with a dial tone
• You can call from any cell phone
• You can call from any pay phone for FREE
How does 9-1-1 Work?
You dial 9-1-1 A Dispatcher answers your call then sends the help for your EMERGENCY
The Questions We Will Ask Every Caller!
• Where is your emergency?
• What is the phone number you are calling from?
• What is the emergency?
• What is your name?
If you have a Fire EMERGENCY
•What is on fire?• Is anyone in danger or inside the fire?•Are you safe from the fire?
If you have a Police
EMERGENCY
•How many people?•What are they doing?•What do they look like?•What are they wearing?
Leelanau CountySheriff
If you have a Medical
EMERGENCY
• Is the person awake and able to talk?
• Are they breathing normally?• Are they male or female?• How old are they?
Is This a 9-1-1 Emergency?
• Your Mom is having a baby? YES
•Your house or a neighbor’s house is on fire… YES
• You see a car crash? YES
•You fall down and scrape your knee? NO
• You see a strange person going into a neighbor’s house when they are not home…
YES
That’s it, you now have the basics for
using 9-1-1
Don’t be afraid to use
9-1-1 When you call, just answer the
questions that the dispatcher asks you and help will be sent as quickly as possible.
Leelanau County Office of Emergency Management / 9-1-1
9-1-1