Leonard Morgan, B.B.S.

Miami, Florida 33179 786-520-7688 leonardmorgansr@gmail.com www.linkedin.com/pub/leonard-morgan/77/374/64b/

Account Executive Sales Management Telecommunication Specialist • Entrepreneur Twenty-five years in management, sales and marketing. Worked in and is very knowledgeable of the telecommunication industry. Has worked with and in sales management, operations management, and staff training; in both carrier and agency environments. Proven closer and successful field marketing representative. Highly adaptive individual with strong customer orientation, attention to details and sales skills. Well-organized with great time management skills. Adept at training staff on procedures, protocols, best practices, and utilizing team building exercises to increase production and morale. Works well independently as well as collaboratively on a team.

CORE SKILLS

Customer Service Strong Closer Interpersonal Skills Training and Coaching • Leader

Territory Management Sales & Customer Relations Strong Communicator Problem Solving

PROFESSIONAL EXPERIENCE

Comcast Business Fort Lauderdale/Miami, Florida Territory Jan 2014 to Present

Comcast Corporation is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation's largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses.

Responsible for selling and promoting Business Class internet, phone and video services for small to medium size business markets for one of the leading communications, media and entertainment companies in the nation. Effectively manage a territory with a high level of activity and client focus providing excellent customer service. Dynamic and results-driven sales professional with consistent record of delivering results under challenging circumstances. Successful in driving profit and market share for high-growth organizations in diverse industries. Expert in identifying opportunities, conducting needs assessments, and preparing and implementing strategic

business plans. Authentic and credible leader with proven ability to build, train, and manage high -performing teams. Talent for developing and utilizing comprehensive product knowledge to improve sales and client satisfaction OMGFAST, Pompano Beach, Florida Jan 2013 to July 2013

OMGFAST is a high speed fiber-optic wireless internet company delivering high speed internet wirelessly to homes across South Florida. The company uses MVDDS technology, which is new cutting edge technology for future distribution systems. Account Executive: OMGFAST (Transfer)

My responsibilities were to introduce businesses and residential customers to our new high speed fiber-optic wireless internet service.

Marketing was done through face to face marketing events and trade shows. Responsible for growing marketing share in the South Florida region. Educated consumers on the benefit of high speed fiber-optic service. Conducted relation building with local businesses. Responsible for all aspect of sales process.

Cablevision, Yonkers, New York 2004 to 2013

Cablevision is one the leading cable providers in the United States and their main regions are the tri-state area

of NY. They are the creator of the Triple Play offer and many other innovative products.

Residential Account Executive: Cablevision

Acquired potential customers for the Optimum Division by offering a service package that includes

phone, Internet, and video on a fiber-optic network.

Performed other assigned roles as requested by management such as, Win Back Representative, Sweep, and Upgrade Specialist.

Mentored new representatives.

Had to understand the competitive landscape.

Helped to sign new business.

Pre-Paid Legal 2003 to 2004

This company was an affordable solution to everyday legal costs. The company marketed products by

charging a monthly fee in order to help reduce legal costs. The product was marketed to small businesses and

residential customers. Sales Associate

Presented affordable legal services to prospective clients through individual sales and referrals from satisfied customers.

Set up and conducted group presentations for legal coverage available through the company .

Supervised a small team of associates.

Small Business Owner, New York, NY 1990 to 2003 I owned and managed all operations of a music store, deli/snack concession, clothing store, and general merchandise. Owner

Responsible for financial tasks such as: payroll, purchasing, general bookkeeping.

Responsible for daily operations of business.

Managed Staff.

Purchased contracts with vendors.

Trained and supervised employees.

Sales.

EDUCATION

Mercy College: Dobbs Ferry, New York Denmark Technical College, Denmark S.C. B.S. in Business Administration; Major: Management