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Lenovo Services NEW Education Solutions

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WE KNOW WHAT YOUR EDUCATION CUSTOMER IS LOOKING FOR

Maximized Budgets

Reduced Downtime

Full School Year Coverage

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Warranty that matches the needs of schools and their buying cycles

Buy School Year Term in January – enjoy coverage throughout the upcoming school year

Available with Depot, Onsite and Accidental Damage Protection Available on the Education Portfolio: Lenovo N Series, ThinkPad 11e and ThinkPad 13

Lenovo School Year Warranty

Buying Period School Year Coverage

Jan Feb Mar Apr May Jun July Aug Sept Nov Dec Jan Feb Mar Apr May Jun July

WHY do customers want it?

WHAT is it?

Often hardware is purchased months before the school year begins, however traditional warranty coverage could

expire while systems are still in use during the school year putting customers at risk School Year Warranty enables customers to have coverage when their systems are in use, NOT when they are still in

a box

HOW is it different?

Jan Feb Mar Apr May Jun July Aug Sept Nov Dec Jan Feb Mar Apr May Jun July

1YR School Year Warranty

1YR Warranty NO COVERAGE

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Advanced Exchange provides advanced replacement product to be delivered next business day free of

freight charges to the customer location along with postage to return the defective device in the replacement packaging.

Available on Lenovo N23 or N23 Yoga Available for up to 4 years of extended warranty support Replacement device will be a new or refurbished device of the same model/spec or better. Defective hardware must be returned within 30 days

Advanced Exchange for Education

WHY do education customers want it?

WHAT is it?

Advanced Exchange maximizes school budgets Less expensive than onsite and no need for the school to coordinate a technician onsite visit With Advanced Exchange, schools can reduce their system spares buy

HOW does it work?

1) Contact Lenovo

Customer Service

2) Replacement

Shipped NBD

3) Return Defective Device

w/Prepaid Label

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Advanced Exchange

When the CUSTOMER says…. Remind them….

N23 hardware comes with a mail-in warranty With a mail-in warranty your customer must:

Find a suitable shipping container Pay postage to have system shipped to the repair center

Shipping costs are high ($16+ one way) Typical mail-in / depot repair time (5 - 10 days)

With Advanced Exchange, after problem determination Lenovo will ship a replacement system overnight and pay ALL shipping costs

Base warranty

is sufficient on

our N23

products!

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$1,403

$7,000

$6,550

80YS0000US N23 w/ added 3 year Depot

+ ADP (School Year Warranty)Pricing

List Price: N23: 500 @ $199

Services: 500 @ $99 $ 149,000

Bid Index Price: N23: 500 @ $187

Services: 500 @ $75 $ 131,000

Total Benefits $ 16,828

NET after Benefits $ 114,172

$1,875

Stack Channel Programs to Maximize Partner Profits PCG

$16,828

- OR -

12.8%

TOTAL BENEFITS

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