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Lesson 45 6 Nurse-patient Relat

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  • What is interpersonal relationship? the relationships between persons

  • Components of interpersonal relationship

    Scientific principles

    Specific communication skills and strategies

    Creative application of self

    (Boggs, 1989)

  • What is nurse-patient relationship?

  • What is the purpose of nurse patient relationship?

  • Requisites for nurse-patient relationship

    Careful thinking

    Sensitiveness

    Energy

    time

  • Nurses roles in nurse-patient relationship

    Care giver

    Counselor

    Educator

    Consultant

    researcher

  • Characteristics of good nurse-patient relationship

    Relationship is therapeuticExist until patent have fulfilled the health care needsNurses work is to attain, maintain, and restore the patients healthPatients are satisfied Based on nurses competent care derived from skills and knowledge

  • Characteristics of good nurse-patient relationship Cont.

    Provide holistic care

    Patient/client is an active participant

    Nurse uses patients knowledge, attitudes, values, and thoughts to plan interventions

    Reciprocal relationship influenced by professional and personal characteristics of both parties

  • Phases of the nurse-patient relationship

    Pre-interaction phase

    Engagement phase

    Active intervention phase

    Termination phase

    (Arnold & Boggs, 1989)

  • Pre-interaction phaseDuring this phase Nurse assess the environment in which the nurse meet with patient Explain the professional goals and set prioritiesBoth parties enter to the relationship with expectationsPatients develop uncertainties and hesitate to comply with care and treatmentsPatient and nurse become oriented to overall needs and expectations from the relationship

  • Engagement phase

    Begin to develop the relationshipNurse create a supportive environmentEstablish a therapeutic contact with patientsNurse introduce herself and the role functionsTrust and empathy are basic qualities hereDevelop strong bond and feel less anxietyNurse plays the key role with expertise on illness Nurse act as a coordinator

  • Engagement phase Cont.

    Nurse observe and assess patientsDevelop an impression and validate with patientsPatients come to know their health issues and feel fear, discomfort, or insecure feelings and expect helpNurses realize patients through their body languages and help themTherapeutic relationship is well established

  • Active intervention phase

    The sense of mutuality is developed between nurse and patientDiscuss conflicting situations deeplyNurse and patient work with commitmentNurse sort out problems and solve themCollaboration and equal participation is seenAware of the differences of rights, roles, and responsibilities

  • Active intervention phase Cont.

    Nurse acknowledge the patients feelings, show the genuine interest, and honestyNurse should be congruentNurse convince the patient of equal right to make decisionNobody will play dominant or submissive roleNo violation of patients rightsPatients become independent decision makers

  • Termination phase

    Start at the time of explaining plans & goalsPatient should be informed of this phase at the beginning Otherwise patients develop strong feeling of separation at this phaseNurse work on education, health advices preparing discharge plan

  • Nurse-professional relationship why?

    To get advice

    To educational support

    To work related achievements

    To self support

  • Nurse-professional relationship Co How?

    Collaboratively

    Cooperatively

    With acceptance and self worth

    With appreciation

    With respect

  • Barriers for effective professional relationship

    Role stress

    Lack of inter professional understanding

    Autonomy struggle

    (Northouse & Northouse, 1992)

  • Role stress

    The stress arises from role conflict or role confusionRole conflict is a situation that you happen to play a role different from what you expected to playRole stress occur when you are expected to do than what you can doResult in stress and communication is disturbed

  • How to prevent role stress?

  • Prevention of role stressExperienced persons are responsible

    Understand individual capabilities

    Identify the individual weaknesses

    Assign tasks accordingly

    Kindly and duly respond against inexperienced behaviors or faults

  • What are the disadvantages of role conflicts?

  • Autonomy struggles What is autonomy?

    autonomy is ones ability to be ones own person directed by own desires, not imposed by others.

    When this ability is threatened by others autonomy struggles are arose.

    People with higher level of autonomy underestimate others bringing struggles.

  • Nurse family relationshipWho is the nurse?

    What is the family?

    The group of individuals related by blood, marriage or adopting, and sharing the same space, resources with a common human bond while having common goals.

  • Why do nurses need a relationship with the family?

  • Thank you