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“Lessons fromthe Virtual Classroom”
Ivy Tech Adjunct Faculty Conference
Anna L. Pearman, M.A.
Professor, Humanities and Social Sciences
Region [email protected]
Region 1 Enrollment Statistics•Total = ~5,000
•Campuses−Valparaiso 1,752−Gary 1,709−East Chicago 837−Michigan City 822
•26% are online1,7521,709
837822
0 500 1,000 1,500 2,000
Michigan CityEast ChicagoGaryValparaiso
My History
• 1995-1997: MA, Interdisciplinary Studies−Education Instructional Technology−Art history−Archaeology
• 1997: MA, summa cum laude
• 2000-2002: Community College Professor
• 2002-2003: Hum. & Soc. Sci. Co-chair
• 2003-Present: Online Professor
Research Objectives
• Increase the number and usefulness of technological resources with rich, high-quality humanities and social science content,
• Improve the effectiveness of such resources by shaping them around sophisticated, creative and engaging approaches to learning, and
• Increase the number of instructors who can integrate such humanities and social science materials into their daily curricula.
Distributed Learning Model
Resources
IntelligenceIntelligence
PeopleLearners
SituationsInstructor
EnvironmentsOthers
Why this learning model?
• Traditional objectivist/transfer model outmoded
• Workplace skills−Think critically and strategically−Operate in an ever-changing environment−Build knowledge from distributed sources−Collaborate globally
• Value and use WWW
Ten years ago
• Training to become−Online instructor−Subject matter expert−Facilitator
• Envisioned hiring−Instructional designer−Instructional technologist
• We have become ALL of the above.
Ten years ago (contd)
• Learning/writing HTML code−“View Source”−Labor-intensive−Time-consuming, but−Necessary
• File Transfer Protocol (FTP)
(contd.)
Ten years ago (contd)
• WWW and Internet
• Dial up @14.4 kbps−Get in the queue!
• Slow processors
• Minimal RAM/ROM
Ten years ago (contd)
Evolution of Microsoft Windows
Ten years ago…Windows 95Computer: 100% IBM Compatible
Processor: 386 DX or higher
Memory: 4MB RAM
Drives:35MB Hard disk drive spaceCD-ROM or Floppy
Sound: Sound Blaster compatible Sound Card.
Video: VGA or higher-resolution
Controls: 100% compatible Microsoft keyboard / Mouse
Operating System: DOS 5.0 and Higher
Source: http://www.computerhope.com/win95.htm
Ten years ago…Windows 95• Plug and Play Allows hardware devices to be
automatically installed into the computer with the proper software. Does not require jumpers to be played with.
• 32 Bit 32-Bit operating system allowing the computer to run faster and more efficiently.
• Registry Combines the power of multiple configuration files into two files, allowing the system configurations to be located easier.
• Memory Windows 95 has an improved memory handling processes compared to Windows 3.11.
• Right mouse click Allows you new access and text manipulation by utilizing both buttons instead of one.
• CD-Player Enhanced CD-Player with improved usability and AutoPlay feature.
Today…Windows VistaComputer: 100% IBM Compatible
Processor: 1GHz Intel-compatible
Memory: 1GB RAM
Drives: 40GB disk spaceDVD Drive
Sound: Standard Sound card for sound capability.
Video: DirectX 9.0 compatible video card.64MB of Video RAM (1440x900)128MB of Video RAM (1920x1200 / Dual monitor support)256MB of Video RAM (>1920x1200)
Controls: 100% compatible Microsoft Keyboard / Mouse.
Operating System: Windows 2000 / XP to upgrade.
Technical savvy
• Troubleshooter
• Problem solver
• Which technology best supports the
learning style? Learning objective?
• Staying on the cutting edge
Unique circumstances
• Learners working asynchronously and at
individual paces
• Requires high level of organization
• Stress and anxiety levels run high
• Essential to build trust and credibility
early
• Learners need more reassurance than
normal−Having the final exam freeze up is catastrophic
Technology drawbacks
• Server overload−First two weeks of class−Final exam week
• E-mail outages
• Bb down time
• Help Desk bogged down
(contd)
Technology drawbacks (contd)• May not reach every learning style
• Verify student’s identity
• Married to low-level solution
• “Driving down the middle”
Written communications
• Supplant−Oral−Visual, i.e., body language
• Maintain free and open flow of
comments and ideas through−Concise directions−Rapid response−Constructive feedback
Plagiarism, Copyright, Intellectual Property
• ITCC policies and procedures−Libraries brochure−DE Handbook
• Plagiarism offenses−Book review
• Student dropped and banned• Vengeful hatred
−Essays• Co-operative• Administrative action
Manners, Excuses for absences• Rudeness, apparent lack of respect
• Nature of excuses−“My dog ate the mouse.”−Technology, not an excuse / syllabus
template−Family, document−Health, document
• Self-starter
• Self-taught
• Work independently
• Work collaboratively
• Maintain attention span
• Highly motivated
• Skilled written communicator
Desirable learner profile
Learner challenges
• Bandwidth varies−Dial up @ 56 kbps−Cable @ 1500 kbps−ADSL @ 256 kbps-1 Mbps−T-1 (on campus) @ 1.544 Mbps(Source: http://whatis.techtarget.com/definition/0,,sid9_gci214198,00.html)
• Level of technical competency
• Amount of online experience
(contd)
Learner challenges (contd)
• Competing with graduate-level
students
• Mastering content (10-16 weeks)
• Personal−Over extended−Poor time-management skills
Positive Support
• Training−“Blackboard”−“Camtasia”
• Certification course
• Discounts−Software−ISP (15% off Verizon)
Professional disadvantages
• Peer interaction−Minimal to non-existent
• Annual teacher orientation• Christmas party
• Opportunities “few and far between”
• “Out of sight, out of mind”
We also need…
• Discounts on PCs and peripherals
• Meaningful feedback−Old “Summa” survey was inappropriate,
designed for traditional classroom
• Recognition
• Opportunities to grow in our field
• Benefits
Recommendations
• Take an online course−Experience student side of the equation−Observe and assimilate new methods
• Take the ITCC Certification Course−Get to know colleagues−Share experiences
• Start building “learning community”
• Keep up with technology
Conclusions
• The trend line toward online learning
continues to grow
• Online learning is cost-effective
• Companies integrate e-learning into
their infrastructures
• E-learning supports career
advancement