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101 N Haven St, Ste 201, Baltimore MD 21224 - [email protected] - 410-276-6090 Lessons Learned from Installing Infor Lawson 10

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Page 1: Lessons Learned from Installing Infor Lawson 10 · PDF fileLessons Learned from Installing Infor Lawson 10 . info@rpic.com 410-276-6090 2 Background on ... – New MicroFocus Visual

2400 Boston St, Suite 407 ● Baltimore MD, 21224 ● (410) 276.6090 ● www.rpic.com 101 N Haven St, Ste 201, Baltimore MD 21224 - [email protected] - 410-276-6090

Lessons Learned from Installing

Infor Lawson 10

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www.rpic.com [email protected] 410-276-6090 2

Background on RPI

• Founded in 1999 in Baltimore, MD • Infor Alliance Partner • 35+ consultants nationwide with

certifications across the spectrum of Lawson/Infor products

• Major in Lawson S3 with minors in M3, document imaging, and PeopleSoft

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Background on RPI

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www.rpic.com [email protected] 410-276-6090

Today’s Panelists

• Richard Stout – Partner – Tech team lead, Java & C#, Process Automation,

Interfaces, Document imaging, Procurement functional

• Carl Seay – Senior Technical Consultant

– Lawson and Unix admin, Installer, CASE/4GL, Process Automation, Javascript/Design Studio, HCM functional

• John Wade – Senior Technical Consultant

– Lawson Admin and Installer, iSeries – Windows - Unix, Infrastructure, Performance and Capacity Planning

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Lawson 10 Experience

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What Version are you using?

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When is Your Upgrade?

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Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Overall Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Main v9 to v10 Differences

• LAUA security no longer supported – RPI Survey – 87% customers live on Lawson Security

• LID for end users is no longer supported

(use Ming.le and Smart Office)

• Process Flow is now Landmark/IPA

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Main v9 to v10 Differences

• Security – DSP replaces DSSO – Infor Security Services

• Design Studio

– Still supported! – Forms need to be tested – Subtle Differences

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www.rpic.com [email protected] 410-276-6090

Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Operating Systems

• Trend towards Windows / SQL Server • Windows 2008 R2 vs 2012

– Windows 2012R2 expected with LSF 10.0.6 in Oct – New MicroFocus Visual Cobol license required – Cygwin is required – SUA no longer supported

• IBM i

• AIX

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Windows Updates

Windows Server 2008R2 Updates • KB 2458000 – conhost.exe crashes • KB 2577795 – Kernel sockets leak • KB 981194 - Korn shell output stream • Avoiding TCP/IP Port Exhaustion – registry change

– HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\MaxUserPort – HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpTimedWaitDelay

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www.rpic.com [email protected] 410-276-6090

Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Ming.le

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Ming.le Architecture

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SharePoint Foundation 2010 LS as

STS

Infor Ming.le Foundation

Plug-in for S3 Plug-in for LBI Plug-in for MSCM

SQL

Custom Plug-in

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Ming.le Architecture

• Standalone server for SharePoint/Ming.le – Do not recommend installing on LSF Application server – SharePoint is Windows only – SharePoint 2010

• Separate SharePoint instance vs integrating into existing farm – Recommend separate instance: Cannot use LS as STS with existing

farm

• Ming.le: Power Shell 3.0 is not supported – run command to roll back to 2.0 JT-619189

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Kerberos vs LS as STS

• Kerberos – Default Microsoft Windows authentication • LS as STS – Lawson Security authentication • Kerberos if you will implement other non-Lawson Infor

products with Ming.le, such as CPM or Approva • Ability to implement LS as STS and change to Kereros later • Comfort level of internal IT team • Recommend LS as STS • Ming.le 11 introduces ADFS

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Ming.le Differences

• LBI is now accessible via a Ming.le Plug-in – Using LBI within Portal is no longer supported (ie portal xml)

• Portal technically still exists (PORTAL.jar) – Direct access only supported for EMSS access

• Portal Welcome message does not exist – New Portal patch to display current Product Line

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External EMSS

• External web server in DMZ for EMSS

• Not recommended for Ming.le

• Recommend custom home page for EMSS links

• New Infor product coming soon

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Ming.le Customization

• Publish direct link to S3

• Custom Plug-Ins – Add your own plug-ins – Inbasket

• Configurable Logos – Replace Infor logo with Company logo – Change Lawson Portal, LBI, and MSCM Plug-in logos

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Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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ProcessFlow in Infor Lawson 10

• Using ProcessFlow in Lawson 9? – Must install Landmark and switch to Infor Process Automation

• Migrate to Landmark/IPA today or as part of Lawson 10 upgrade?

• Only supported on AIX or Windows – No HP-UX, iSeries, Solaris

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Why IPA

• Why is IPA better than ProcessFlow? • Differences

– Logan tables now in IPA database – rewrite reports – Inbasket is now on Landmark server – looks different – User task category maintenance – Work unit monitoring

• Migrating flows from PFlow to IPA – Cut over – go-live – Inbasket/Approvals

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Landmark IPA Admin

• Landmark Administration – New technology: Grid – Infor Training

• Landmark Security – Configuration Console for Security Classes

• Landmark customizations – Configuration Console – Customize Inbasket and Tracking – Business Classes

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Landmark IPA Tidbits

• Local vs Domain Lawson user – Install as Local Lawson user

• Landmark 10.1 requires Java 7 – LSF must be on Java 7 also

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Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Security: ISS and LSF

• Infor Security Services (ISS) requires updates to: – The LSF LDAP Schema (if not already done) (See the

Infor_Security_10.x_Readme.pdf and KB1369992)

– The Security Administrator desktop client (found on the Infor Security download page)

• Recommend (n-1 or n-2) LSF 9.0.1 ESP and stabilization

before installing ISS

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Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Upgrade Sequence

• Migrate to Lawson Security now

• Migrate to Landmark IPA now? -OR-

• Landmark with LSF 10 upgrade?

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Release Management

• Infor supports multiple past releases, but: – Will only supply patches for “N minus 2” – Where N is the most recent G/A release (For example: If 10.0.6 is the most recent G/A then patches are available for 10.0.5 and 10.0.4)

This means that you must keep your systems on a regular patch cycle. 18 months happens fast!

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Release Management

• Infor Lawson v10 ESPs and MSPs are released in pairs semi-annually

• ISS and LSF patches are released often with dependencies – Keep in mind that ISS is patched by re-delivery and LSF by

discrete patch installer

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Project Planning

• Timeline - How long does an upgrade take?

• Approach - Depends on your organization

We recommend a 3-pass upgrade for 2 environments – TEST - 1st pass, including migration – PROD - 2nd pass – Go-Live – 3rd pass

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Upgrade Strategy

• Parallel Upgrade: – Recommended for Windows customers – So many new and updated components, not much to leverage on

existing server – Good opportunity to upgrade OS and database

• In Place Upgrade: – Downtime for go-live cutover is not feasible for a weekend – DPP have been rewritten to increase data migration speed

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www.rpic.com [email protected] 410-276-6090

Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Testing is Very Important

• Browser compatibility • Customizations

– Cobol – Self service application – Scripts

• Interfaces • Application differences

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www.rpic.com [email protected] 410-276-6090

Infor Lawson 10 Lessons Learned

A. Infor Lawson 10 Differences B. Platforms and Architecture C. Infor Ming.le and Lawson Portal D. Landmark and Process Automation E. LSF and Landmark Security F. Release Management and Project Planning G. Importance of Testing H. Training Requirements

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Training

• Application Differences – Recommend a 2 hour WebEx overview

• System Administration – Landmark Admin – Process Automation – Security – User Provisioning

• SharePoint (Ming.le) – Security – Performance tuning

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Contact Us

Richard Stout – [email protected] Carl Seay – [email protected] John Wade – [email protected]

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