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Lessons Learned* from PPIN Evaluation. The Fine Print: 1) Not a random sample. 2) May not be representative of all P2Rx users. * The survey audience and respondent sample is uncertain. How Users Find Us. - PowerPoint PPT Presentation
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Lessons Learned*Lessons Learned*from PPIN Evaluationfrom PPIN EvaluationThe Fine Print: The Fine Print: 1) Not a random sample.1) Not a random sample.2) May not be representative of all P2Rx 2) May not be representative of all P2Rx
users.users.**The survey audience and respondent sample is The survey audience and respondent sample is
uncertain.uncertain.
How Users Find UsHow Users Find Us
(Beats out assistance program, brochure or newsletter, link from (Beats out assistance program, brochure or newsletter, link from another website, search engine, vendor and other.)another website, search engine, vendor and other.)
0%
5%
10%
15%
20%
25%
30%
35%
40%
Meeting Colleague e-mailBusiness
TAP
Usefulness of SiteUsefulness of Site
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Business TAP
Increased Awareness ofEnvironmental Practices
Improved Ability toProvide Tech Assist
Top Rated ResourcesTop Rated Resources
Sum of responses: useful + very usefulSum of responses: useful + very useful
0%
20%
40%
60%
80%
100%
Topic
Hubs
P2 Progra
ms Dire
ctory
News
Secto
r Reso
urces
Case St
udies
Listse
rv
Librar
y
Business
TAP
How Websites are Used:How Websites are Used:
0%
10%
20%
30%
40%
50%
60%
Training ormeeting
Used Topic Hubor other info
Provided infoto others
BusinessTAP
Actions TakenActions Taken
About About 70%70% (of 376 respondents) (of 376 respondents)report taking some action to report taking some action to improve improve environmental practicesenvironmental practices. .
About About 25%25% (of 443 respondents) (of 443 respondents) agreed that P2Rx or the actions taken agreed that P2Rx or the actions taken resulted in resulted in cost savings cost savings (time and (time and dollars) to dollars) to themthem..
49%49% of the 221 TAPs agreed that using of the 221 TAPs agreed that using P2Rx had resulted in P2Rx had resulted in cost savings cost savings to to their their clientsclients..
**Difference in Use Based on ClientDifference in Use Based on Client
State programs State programs and and wastewater wastewater
treatment treatment programs use P2Rx info to programs use P2Rx info to
provide info to their clients.provide info to their clients.
Businesses, Local governments, Businesses, Local governments,
educational institutionseducational institutions, ,
andand non-profitsnon-profits use use
P2Rx info for their P2Rx info for their
own organizations.own organizations.*Based on EPA analysis of survey data*Based on EPA analysis of survey data
*Frequency of Use & Outcomes*Frequency of Use & Outcomes StatesStates are more likely to use P2Rx weekly (than are more likely to use P2Rx weekly (than
expected by chance). expected by chance).
Local governments Local governments use P2Rx sporadically (less use P2Rx sporadically (less often than every 3 months)often than every 3 months)
There is a significant correlation There is a significant correlation between frequency of use between frequency of use and endorsement that and endorsement that P2Rx improves awareness.P2Rx improves awareness.
*Based on EPA analysis of survey data*Based on EPA analysis of survey data
*Actions Taken*Actions Taken““The most thrilling statement of your The most thrilling statement of your
program’s effectiveness is that the program’s effectiveness is that the preponderance of the intermediate outcome preponderance of the intermediate outcome measures on Q8 and Q9 are significantly measures on Q8 and Q9 are significantly correlated with frequency of use of P2Rx.”correlated with frequency of use of P2Rx.”
——EPA statisticianEPA statistician
Those who use the program most Those who use the program most
frequently are more likely to report frequently are more likely to report
behavioral changesbehavioral changes..
*Based on EPA analysis of survey data*Based on EPA analysis of survey data
What’s Left to Do?What’s Left to Do?
Document these Outcomes: Document these Outcomes:
For TAPsFor TAPs: :
Improvements in information content, delivery, sharingImprovements in information content, delivery, sharing
Increased capacity to provide P2 servicesIncreased capacity to provide P2 services
Efficient, high quality P2 assistance providedEfficient, high quality P2 assistance provided
For End usersFor End users::
Increased awareness of P2Increased awareness of P2
Implementation of P2 practices Implementation of P2 practices
Reduced use of: energy, water and other resourcesReduced use of: energy, water and other resources
Reduced wasteReduced waste
Specifically – We Need to:Specifically – We Need to:
1.1. Identify web site users (TAP or end-user).Identify web site users (TAP or end-user).
2.2. Ask if the web site increases awareness or Ask if the web site increases awareness or
capacity.capacity.
3.3. Use uniform (or common) questions by all Use uniform (or common) questions by all
centers to measure short-term and intermediate centers to measure short-term and intermediate
outcomes.outcomes.
4.4. Measure outcomes for all “identified” Measure outcomes for all “identified”
users users (we have their contact information (we have their contact information
or use advisory groups).or use advisory groups).
