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www.jeff ries.co.uk Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
For your peace of mind
Lettings & Property Management
Letting? Tenant or Landlord...
Ask Jeff ries
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Welcome to Jeff ries Lettings, we off er a complete letting and
property management service across Portsmouth and South
East Hampshire.
With the changing market and increasing legislation, we are able to
handle all the complexities of letting a property. Our comprehensive
property management service relieves you of the commitment of
being a full time landlord.
We have been a voluntary member of the key governing bodies for
many years including, ARLA - The Association of Residential letting
Agents and NAEA - The National Association of Estate Agents -
providing peace of mind to all our clients.
Our attention to detail and commitment to customer service has
enabled us to become the leading letting agent we are today.
Nadine Richmond Stuart Whiting Peter Keylock
Lettings Director Managing Director Managing Director
Your valuation...
LOW LEVELS £
£
HIGH LEVELS
Purchasers and tenants
Initial rental price:
Address:
For rent Currently let Offi cial rental price data
£
£
We off er the best of both worlds – eff ective marketing of your property through each of our
7 branches in South East Hampshire, thereafter handling the actual letting, accounting and
management from our specialist team in Portsmouth.
We strive to take away the hassle of letting your property, ensuring that it is rented for the full term
and in line with any specifi c tenant requirements you have. We pride ourselves on carrying out
regular visits to your property to ensure that we hand it back to you in a good order at the end of the
rental period.
We can also provide rent and legal insurance through Van Mildert, one of UK’s leading referencing
fi rms, to give you the added peace of mind that your property is in safe hands.
We have recently opened a new Safety department to accommodate all of the new legislation
required for the installation of smoke and carbon monoxide alarms, Legionnaires risk assessment,
gas and electrical reports.
www.jeff ries.co.uk
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Our Initial Meeting
When we meet at your home or property, our
Lettings Consultants will provide free advice on key
areas including:
• Rental value – taking into account location,
size, condition and local demand
• Type of tenant suitable and any restrictions
(for example: pets, smokers, etc.)
• Furnishings and equipment required for letting
• Third parties you need to contact
(for example, your mortgage provider plus
free holder)
• Safety regulations (Smoke alarms, Legionella’s, fi re
risk assessment, pat testing, gas safety, electric
safety, carbon monoxide alarms
• Mandatory requirements
(gas safety certifi cate, tenancy deposit legislation)
• EPC - All properties require an EPC.
We can off er professional advice
As properties must be in good decorative order,
we are able to discuss any small works that may
be necessary to make the property even more
attractive to prospective tenants.
You are in safe hands...
www.jeff ries.co.uk
Who you need to contact before letting?Building Society/Mortgage Provider
You are obliged to inform your mortgage source that you intend to let your property. They may require
a copy of the Tenancy Agreement and insist a professional company is managing the property; we are
happy to provide a copy of the Tenancy Agreement if required. Letting agents are required to keep a
consent letter from your mortgage company (if applicable) on fi le.
Insurance Companies
It is essential that you tell your insurance companies of your intention to let, as any claims arising will be
invalidated if the full particulars of occupation are not disclosed. If required, our designated company
for buildings & contents insurance can provide a free competitive quote at your request.
Managing Agents
If your property is leasehold, it is probably a condition of the lease that you inform the Managing Agent
of your intention to let. Landlords are responsible for the ground rent and service charges on leasehold
properties.
Landlord arrangements
• Gas Safety Certifi cate – Gas Safety (Installation and use) Regulations 1998 mean all gas appliances,
including boilers, must have a valid gas safety certifi cate to be issued to the tenant when they move
in; this is a legal requirement, and a Gas Safe registered engineer must carry out the safety inspection
annually. Jeff ries Lettings will be happy to organise this for a minimal one-off administration fee, plus
the engineer’s own fee.
• The Electrical Equipment (Safety) Regulations 1994 – As a landlord there are duties to ensure that the
electrical installation at the property is adequate and safe for when a tenant moves in. Even though
this is not mandatory by law, acting in your best interest Jeff ries Lettings highly recommend this is
done prior to a tenant moving in.
• Smoke and carbon monoxide alarms - Regulations October 2015, a smoke alarm will need to be
fi tted to every fl oor and a carbon monoxide alarm in a room where a solid fuel is burnt.
• Mail redirection – we strongly advise that your mail is redirected by the Post Offi ce, as we cannot
accept any liability for post that goes missing.
• Keys – suffi cient keys must be issued to Jeff ries Lettings so we can issue them to the new tenants. We
always keep an access set in case of emergencies. For managed properties.
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Traditional marketing...
Prime offi ce locations
• Portsmouth
• Waterlooville
• Drayton
• Havant & Hayling
• Southsea
• Portchester & Fareham
High Street branches for face to face help and support.
Open 9am-8pm weekdays | 9am-4pm Saturdays | 10am-2pm Sundays*
*New out of hours customer service team.
TelesalesPro-active telesales to thousands
of registered tenants
Portsmouth NewsAdvertising on the
Portsmouth News
website covering
Portsmouth and South
East Hampshire.
LED window displaysShowcasing your property in our High Street offi ces.
Social mediaOnline instant marketing through
facebook and twitter
Eye-catching boardsAdvertising the
letting of your home
24 hours a day.
LET
www.jeff ries.co.uk
...complimented by the latest technology...
EmailProviding instant alerts
and updates.
Tablet and mobile phoneYour property is circulated within minutes
of coming to market.
Jeff riesinstantalerts
Rightmove alerts
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Safety fi rst!
EPCs
The government legislate that your home is a safe place for people to rent. There
has been a number of changes to this over recent years. Jeff ries provide exclusive
packages and individual solutions to protect our landlords from all of their legal
obligations. We have a dedicated team of qualifi ed assessors providing you with
all services required for compliant, safe rental.Hayley Harris DIP DEA
Safety and Legislation
Manager
Gas and electric safety reportsCertifying your boiler and gas appliances are safe and ready to use
Fire risk assessmentsProviding fi re risk assessments and organising recommended works
Carbon monoxideOur safety offi cers check the boilers and heaters are safe and in working
order
PAT testingIf your property has white goods you’ll need to provide assurance that the
electrical goods are safe.
Legionnaires Report Recently introduced legislation to make sure your water systems are free
from contamination.
EPCsEnergy performance certifi cates
www.jeff ries.co.uk
Advertising... Local, national and international advertising on the top property portals in the UK.
Our own website attracts thousands of visits every week with interactive facilities to book viewings and request further details.
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Inventory...This essential step, for landlords choosing our Fully Managed or Rent
Collection service, is performed prior to a tenant moving in. The inventory
covers the condition of the property, including fi xtures, fi ttings and any
furniture included. Due to the tenancy deposit legislation, Jeff ries Lettings
source the inventories to an outside company so as not to appear biased.
Collection of rental payments...All rental payments are collected on a due date (subject to weekends and
bank holidays) stated in the Tenancy Agreement, and we insist the tenant
sets up a standing order. On payment we deduct our fees and transfer the
remaining amount into your designated account.
Property interim visit...If you chose our Fully Managed service, we check your property within the
fi rst 3 months and thereafter on a regular basis. This ensures the property
is being looked after appropriately, and that we can act quickly to resolve
problems that may arise.
Check out...This service is available for landlords choosing our Fully Managed or Rent
Collection services. After a tenant has vacated the property our Property
Clerk carries out a detailed check using the original Inventory. We also take
meter readings and advise all relevant utilities of changes in circumstances.
www.jeff ries.co.uk
We will make it happen...Utilities
When we prepare the detailed Inventory, we also take note of gas and electricity meter readings, and
water, if relevant. We then contact all relevant utility companies asking them to transfer accounts into
the new tenant’s name. Telephone companies will not accept third party instructions, so we would ask
landlords to fi nalise these accounts. If you choose the Fully Managed service, we can arrange for fi nal
bills to be sent to us for payment, or to be forwarded to your new address. Landlords are responsible for
all utilities if the property is vacant.
Tenancy Agreement
This carefully worded document complies with the 1988 Housing Act. Before letting, your solicitor or
building society/mortgage provider may ask to see a copy of the agreement to be used. Providing
you with peace of mind, our Assured Shorthold Tenancy Agreements are the product of extensive
experience and specialist legal advice.
Tenancy Deposit Legislation
Since 6th April 2007 all tenants deposits must be registered with either an insurance based deposit
scheme or custodial scheme. Jeff ries Lettings are registered with both the ‘Tenants Deposit Scheme’
and the ‘Deposit Protection Scheme’.
Income Tax
Tax is payable on the income received from letting. However, it is not diffi cult to assess what the liability
is likely to be.
If you are an overseas landlord you must receive an approval number from HMRC tax department,
which is sent to Jeff ries Lettings and, until approval is received Jeff ries Lettings will deduct tax at source.
Tax payable on rental income can be off set against personal allowance if you do not have any other
income, various expenses can be off set against the gross rent received to gain your net fi gure.
Items that could be off set include:
• All agent fees including set-up fees
• Any administration fees levied by your building society or mortgage provider
• Ground rent or maintenance charges
• Buildings, contents and legal insurance premiums
• Any accountant fees incurred
• Annual expenses (Safety Certifi cates, etc.)
The interest rates on your mortgage cannot be included if you receive Mortgage Interest Relief at
source (MIRAS). Interest payments paid gross are tax deductible.
Letting your property furnishedWe can provide you with advice to help you to meet your statutory requirements as a landlord. Typical
fi xtures and furnishings included in furnished properties include:
• Reception rooms – suite, coff ee table, dining room and chairs
• Bedrooms – bed, wardrobe, chest of drawers and bedside cabinet
• Kitchen – white goods (washing machine, fridge/freezer) saucepans, kettle, washing up bowl, toaster,
cutlery, crockery, ironing board, iron, vacuum cleaner, tin opener, glasses, salt & pepper pots
• Garden – lawn mower and suffi cient tools to maintain the garden
Soft furnishings
Any soft furnishings in a property must comply with the Fire & Furnishings (fi re safety) Regulations
1988, amended 1993. It is an off ence to install furniture in rental properties that do not comply with
this. If a room/loft is locked uncompliant furniture must not be kept in these areas.
This applies to all beds, mattresses, pillows, scatter cushions, headboards and anything else with a
similar fi lling. Upholstered furniture must have fi re resistant fi lling material and must pass
a cigarette resistance test. These regulations do not apply to antique furniture before 1st January 1960,
nor to duvets, pillowcases, curtains and carpets. Furniture added to a property after 1st March 1993
must comply with this regulation, whether second-hand or new.
If you have any questions, simply ask Jeff ries!
Letting yourproperty unfurnishedA popular, though unfounded,
misconception persists regarding the
lack of a landlord’s security of tenure if
a property is let unfurnished. However,
the 1988 Housing Act made the Tenancy
Agreements the same, whether a
property is let furnished or unfurnished.
With an unfurnished property, there
should be carpets, curtains,
light fi ttings and a cooker.
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
www.jeff ries.co.uk
Letting and Management Fees
Fully Managed Service
Deducted on a monthly basis. This service includes marketing, advertising, organising viewings,
referencing of applicants, visiting the property within the fi rst 3 months and thereafter on a regular
basis and managing the property throughout the duration of the tenancy.
Rent Collection Service
Deducted on a monthly basis. This service includes marketing, advertising, organising viewings and
referencing of applicants. Any maintenance enquiries would be dealt with directly between yourselves
and the tenants.
Administration Fee
This fee is payable with the two above services. This includes the Inventory, Tenancy Agreement and
registering the tenants deposit with the Tenancy Deposit Scheme.
Introduction Only Service
This service includes marketing, advertising, organising viewings, referencing applicants, and
production of the Tenancy Agreement. Once the tenants have moved into your property we will
transfer the remaining rent to the landlord and send the tenants deposit to the custodial scheme – the
Deposit Protection Scheme.
For our current fee structure please contact us.
Other Fees
Rent & Legal Protection Insurance
For your peace of mind and as an added benefi t, we are able to off er a rent and legal protection
insurance. This fee varies depending on the level of cover required.
Sale of Property to Tenant
Where a tenant purchases a property previously occupied within 6 months of the end of the tenancy,
our fee will be 1% of the purchase consideration.
Tel: 023 9264 7171 Email: lettings@jeff ries.co.uk
Experience counts for EVERYTHING
We are proud of our team. All of our offi ces are staff ed by career estate agents who have
worked for Jeff ries for many years, enabling us to off er you unrivalled expertise and
experience. No other agency can off er you the continuity and skill we off er.
Claire WilsonProperty Clerk
10 years
Amy O’ConnorWeekend Assistant
Rachel Gunns Lettings Consultant
3 years
Rachel FroomProperty Clerk
Lisa O’ConnorSales Manager
19 years
Maxine SmithSenior Administrator
9 years
Abigail McDowellProperty Clerk
Kate Johnson Lettings Consultant
7 years
Lilly SeabrookLettings Consultant
3 years
Sharon McMahonProperty Manager
18 years
Charlotte JonesWeekend Lettings
Kasey Paff ettLettings Consultant
3 years
www.jeff ries.co.uk
Customer testimonials...
We are proud of the positive testimonials that we constantly receive. Our commitment is to provide a quality, friendly service and a stress free customer experience.
Don’t take our word for it!... Visit www.jeff ries.uk.com/testimonials.
I am writing to thank your sales Negotiator Tom for being really helpful. He has showed
myself and my other half around at least 4 properties and although we have found one
with another letting agent, it was a really wonderful experience having Tom show us
around. He was really helpful and went out of his way to answer questions we had and
even fi nding out the answers he didn’t have. Please thank him for us.
Miss Ashton Miller
Many thanks for your good and friendly service.
Pam Kennell
I just wanted to drop you a quick line to thank everyone at Jeff ries Lettings for their
eff orts over the past couple of years or so, without exception the service I have received
has been fi rst class and I would have no hesitation in recommending you to others in a
similar position to myself looking to rent a property via an agent. Whilst credit should
go to every member of your team, a very special mention to Derek, who has always
handled every query in a speedy and effi cient manner, and my only criticism would be
he was on the whole so effi cient he used to show up my own inadequacies – no bad
thing I guess.
Mr Hall - Drayton
www.jeff ries.co.uk
Land & New Homes
196 Havant Rd
Drayton
Hampshire
PO6 2EH
Email: des@jeff ries.uk.com
Tel: 023 9237 3341
Fax: 023 9238 4248
Lettings South East Hampshire
246 London Road
Waterlooville
Hampshire
PO7 7HG
Email: lettings@jeff ries.co.uk
Tel: 023 9223 1100
Fax: 023 9226 4351
Havant & Hayling Offi ce
13 North Street
Havant
Hampshire
PO9 1PW
Email: havant@jeff ries.co.uk
Tel: 023 9247 4737
Fax: 023 9247 9972
Lettings Southsea
1 Marmion Road
Southsea
Hampshire
PO5 2DT
Email: lettings@jeff ries.co.uk
Tel: 023 9236 1111
Fax: 023 9273 1676
Lettings Portsmouth
112/114 London Road
Portsmouth
Hampshire
PO2 0LZ
Email: lettings@jeff ries.co.uk
Tel: 023 9264 7171
Fax: 023 9269 7747
Portchester & Fareham Offi ce
78 West Street
Portchester
Hampshire
PO16 9UN
Email: portchester@jeff ries.co.uk
Tel: 023 9243 5000
Fax: 023 9238 2563
Ozone Energy Department
1 Marmion Road
Southsea
Hampshire
PO5 2DT
Email: [email protected]
Tel: 023 9277 6146
Customer Services
196 Havant Rd
Drayton
Hampshire
PO6 2EH
Email: csd@jeff ries.co.uk
Tel: 023 9231 5490
Fax: 023 9238 4248
Head Offi ce
196 Havant Rd
Drayton
Hampshire
PO6 2EH
Email: mjcadman@jeff ries.uk.com
Tel: 023 9223 7270
Fax: 023 9247 9972
For your peace of mind
Drayton Offi ce
196 Havant Rd
Drayton
Hampshire
PO6 2EH
Email: drayton@jeff ries.co.uk
Tel: 023 9237 3341
Fax: 023 9238 4248
Lettings & Property Management