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How Data and AI Inform Strategic Decisions
ICEF Miami 2019
Who am I … Michele ChitsonCEO/Co-Founder of 89Clouds
Data and AI Consultancy that helps organizations harness the power of Big Data and AI to inform strategic decisions
Agenda
Definition of AI, Machine Learning, Data Science
AI and Data in Higher Ed, Use Cases
Structures for successful AI and data strategy
Conversational AI chatbot demo
QuizzBut first…. Online Quizz!
WiFi Network: ICEF Miami 2019WiFi Password: icefmiami2019
On your smartphone browser: www.kahoot.it
Winner earns half hour free AI consult!
Definition of AI, Machine Learning
The ability of a computer to complete tasks in a manner typically associated with a human being.
Artificial Intelligence
The science (and art) of programming computers so they can learn from data.* Subset of AI and most common way to achieve AI.
Machine Learning
* Aurelien Geron in Hands-on Machine Learnin with Scikit-Learn and TensorFlow
AMA CLRPD, A primer on Artificial and Augmented Intelligence, 2019
Employs mathematics and statistics and incorporates techniques like data mining, cluster analysis, visualization, and yes - machine learning.
Data Science
Definition of AI, Machine Learning
VENN diagram of AI, Big Data and Data Science Fraunhofer FOKUS
Definition of AI, Machine Learning
BusinessCase Dataset Creation Machine
LearningProduction
AI project pipeline
Definition of AI, Machine Learning
For purposes of this presentation, I will use Data Science, Machine Learning and AI interchangeably.
AI and Data in Higher Ed, Use Cases
How AI can drive innovation and decision making in Higher Ed
AI and Data in Higher Ed, Use CasesRecruitment and Administration
Recruitment and Enrollment
Predict course interest, biggest demographic shifts
Alumni fund raising Participation and renewal rates –targeted and focused campaign
Student Engagement AI Chatbot for recruitment and Q&A for enrolled students
AI and Data in Higher Ed, Use CasesStudent Success and Personalized Learning
Student SuccessData from LMS, SIS to predict drop out rates, failure rates and design early warning systems
Personalized LearningLearning at the pace of each individual student (current and future…)
AI and Data in Higher Ed, Use CasesAI Assisted Teaching
Promote Active LearningLarge scale analysis of lectures to classify decibel levels as passive lecture, classroom discussions, Q&A
Bot Teacher Assistants
Beyond simple Q&A, offer academic help (current and future)
Recipe for a successful AI and data strategy
Every data and AI project needs championsWho can open institutional doors
Who are not afraid to look at the data results and effect change
Recipe for a successful AI and data strategy
More data beats clever algorithms, but better data beats more data
Peter Norvig
Recipe for a successful AI and data strategy
LMS
SIS
Admissions
Website
Chatbots
Finance
External Data
Data Lake
Insights
Machine Learning
Chatbots
How 89Clouds can help Our Approach
Data and AI is about PEOPLE.
We listen to the business and develop a deep understanding of the subject matter.
Work closely with domain experts to clarify and state business case.
How 89Clouds can help Nuts and bolts of what we implement
Data extraction, cleaning, transformation Data lakes Machine Learning modeling Present and explain results Generate insights Chatbots
Chatbot demo!
If the WiFi works…..