Lg Tromm Washing Machine Front Load Training Manual 2008

LG Electronics W/M Division

TROMM SVC Training Manual

Apr 23 , 2008

Purpose of report SVC Training Material

Model numberModel numberM

odel Design

W D -

Motor Type

Size, Sourcing,Dry (R,A)

Serial No.

Tool & Look

Spin rpm

Size, Sourcing< Before Function>

- B : 27 Wash Only (include with 25)

- F : 24 (Depth 60cm) Wash Only

- R : 24(Depth 60CM) over Washer & Dryer

- T : 24( 55cm) Wash Only

- N : 24( 44cm)

- S : 24( 34cm)

- A : 24( 55cm) Washer & Dryer

- C : 24( 44cm) Washer & Dryer

- E : 24( 34cm) Washer & Dryer

Motor Type- D : DD motor

- F , U : Uni motor

- B : BLDC motor

200606 - M - 1

ToolNo.

PJT Look Motor Model

2/3 BUni.BLDC

WD-1021WF/WD-1223FB

WD-1041WFH WD-1042FH WD-1045FHWD-1243FH WD-1245FHB

WD-1050FHB WD-1055FHB WD-1253FHB WD-1255FHB

WM-1260FHB WM-1265FHD WM-1460FHD WM-1465FHD

WM-1170FHB WM-1175FHB WM-1370FHB WM-1375FHB

WM-1280FHD WM-1285FHDWM-1480FHD WM-1485FHD

WM-1090FHB WM-1095FHB WM-1290FHB WM-1295FHB

WD-16100FD/WD-16105FD

98.2

4 CUni.BLDC

98.2

5 DUni.BLDC

99.5

6 TA1 DD 00.6

7 FBLDCDD

01.1

8 TA2 DD 01.3

9G(DC5)

BLDC 01.6

10TALCD

DD 02.1

Model List and DesignModel List and DesignM

odel Design

200606 - M - 2

General 1/28

ToolNo.


11TALED

DDWD-16110FD/WD-16115FDWD-16112FD/WD-16117FD

WD-16120FD/WD-16125FDWD-14124RD/WD-14126RD WD-12120ND

WD-10130FWD-10130N(T)

WD-13150FB/13155FBWD-10150S(N,T)

WD-10160FWD-10160S(N,T)

WD-12170S(N,T)D

WD-10180S(N,T)

02.1

12 KGD2 DD 02.2

13 Swing Uni. 02.3

14AlexanderBellagio

DD

15BlueBird

BLDCUni.

02.6

16 Elan Uni 02.11

17TzarDD

DD 02.10

18TzarUni

Uni 02.10


odel Design

200606 - M - 3

General 2/28

ToolNo.


19 Colombus1 DD WD-12190BD/12195BD

WD-12200TD

WD-12210BD/12215BDWD-12210RD

WD-16220FD/16225BD

WD-13230FB/13235FBWD-10230N(T)

WD-10240FWD-10240N(T)

WD-10260N(T)

WD-80250N(T)

03.12

20 Tzar2 DD 04.9

21 Colombus2 DD 03.1

22 TRIO DD 03.7

23Corona() BLDC 03.7

24 Sweeper Uni 03.7

25 Luna Uni 04.5

26 Mir Uni 03.8


odel Design

200606 - M - 4

General 3/28

ToolNo.


27Mayflower

DDWD-12270BD/12275BDWD-12270RD

WD-90280BD/90282BD

WD-10290N(T)P

WD-10300N(T)P

WD-14310FD/14315FDWD-14311RD/14316RD

WD-12320BD/12325BDWD-12320RD

WD-16330FD/16335FDWD-12330NDWD-14330AD/14335AD

WD-16340FD/16345FDWD-12340ND

04.2

28 Hudson DD 04.3

29 PN1 Uni. 03.3

30 PN2 Uni. 03.3

31 Fantasy DD 04.2

32 EPIC DD 04.2

33VikingLED()

DD 04.9 / 05.8

34VikingLCD()

DD05.104.11


odel Design

200606 - M - 5

General 4/28

ToolNo.


35Erik

() DD WD-16350FD/16355FD

WD-14360TDWD-12360ND

WD-14375FDWD-14370FD(TD)

WD-14380TB

WD-12390TDWD-14390TDWD-16690FD

WD-16400FD/14400TDWD-14400TB

WD-16420FDSWD-14420FDS

WD-16440FDSWD-14440FDS(TDS)WD-14440RD

05.3

36 STAR DD 04.8

37HI-Five

LCDDD `06.1

38 Euros BLDC 05.3

39 MegaUni.DD

05.4

40 LadonDDBLDC

05.6

42BaikalLCD

DD `06.1

44BaikalLED

DD `06.1


odel Design

200606 - M - 6

General 5/28

ToolNo.


47 Tiffany DDWD-12470BDWD-12470RD

WD-10480TU/NUWD-12480TUWD-14480TU

WD-10490TU

WD-12590BD

WD-14570FDWD-14570RD

WD-12650TU

06.5

48Konsul+Best

Uni 06.1

49Konsul+Better

Uni 06.1

59 Elf DD `07.4

57Hi-Five

LEDDD `06.1

65Konsul

8kgUni 07.3


odel Design

200606 - M - 7

General 6/28

Model numberModel numberM

odel Design

Size, Dry- F : 24 (Depth 60cm ) Wash Only - T : 24( 55cm) Wash Only- N : 24( 44cm) - S : 24( 34cm) - R : 24(Depth 60CM) Washer & Dryer- A : 24( 55cm) Washer & Dryer- C : 24( 44cm) Washer & Dryer- E : 24( 34cm) Washer & Dryer

Motor Type- D : DD motor

- F , U : Uni motor

- B : BLDC motor

200701 - M - 1

F means Front Loader

General 7/28

Model D

esign

200703 - M - 2Model numberModel number

PrimeLCD(02)

PrimeLED(03)

Steam O

Steam X

Steam O

Steam X

RM O MRM X SRM O H

RM X NoneRM O MRM X SRM O H

RM X None

F1402FDM

F1402FDS

F1402FDH

F1402FD

F1403FDM

F1403FDS

F1403FDH

F1403FD

example

Steam & RM

General 8/28

ToolNo.

PJT Look Motor Model Remark

01 Next DD F1201FD

F1402FDS

F1403FDS

F1305FDM

F1406TDS

F1407TDS

F1408TDS

07.4

02PRIME

LCDDD 08.01

03PRIME

LEDDD 08.01

04Tiffany2

LCDDD Domestic

05 Triton DD N.America

06Hi-FiveRefresh

LCDDD

08.01Capa up

Allergy Care

07Hi-FiveRefresh

LEDDD

08.01Capa up

Allergy Care

08Baikal

RefreshLCD

DD08.01

Capa upAllergy Care


odel Design

200703 - M - 3

General 9/28

ToolNo.

PJT Look Motor Model Remark

09BaikalRefresh

LEDDD

F1409TDSF1409QDS

F1211N(T)DR

F1212N(T)DR

F1210N(T)DP

08.01Capa up

Allergy Care

10Tiffany2

LEDDD Domestic

11Harrier

LCDDD

08.01RA,Capa up

12Harrier

LED08.02RA,Capa up

13Harrier

LCDDD

14 Universe

15 Colum-bus 4

16 Macro(LCD)


odel Design

200702 - M - 4

General 10/28

ToolNo.


17 Macro(LED)

F1218N(T)D(R)

F1219N(T)D(R)

F1220N(T)D(R)

F1221N(T)D(R)

F1222N(T)D(R)

F1223N(T)D(R)

18VikingRefresh

LCDDD

08.01Capa up

19VikingRefresh

LEDDD

08.01Capa up

20 LadonRefresh DD08.01

Capa up

21 StarRefresh DD08.01

Capa up

22 MegaRefresh DD08.01

Capa up

23 ErikRefresh DD08.01

Capa up

24


odel Design

200701 - M - 5

General 11/28

Technical Info.Technical Info.D

rum U

SP

World first no brush and no beltDirect Drive Front Loader

Lowest Noise & Vibration Level

Direct Drive System Longer Product Life Low Noise and Vibration

Power is delivered directly to the drum

Powerful & reliable motor Lowest vibration & noise Optimum energy consumption

Low and Soft Noise No Friction Noise Stable Balancing System

Washing : 52.9dB, Spinning : 66.4 dB

50

60

70

[

d

B

]

,

P

W

L

Wash 52.9 51.5 54 56.3Spin HIGH 62.7 66.3 69.1 70Spin Extra high 66.4 0 74.2 71.5

WM2432H WM2032H KENMORE( MAYTAG(MLG Tromm

200606 - D - 3

General 12/28

Conventional System Direct Drive System

Low NoiseQuiet and durable motor without brush & belt that generates unpleasantnoise

Low VibrationMore stable Balancing system by aligning axis of Motor to the Drum


rum U

SP

Direct Drive System Low Noise Low Vibration

200606 - D - 4

General 13/28

Silent Cycle

[Conventional Motor]

LG Direct DriveTM Motor

Motor DD Motor Drum

Motor directly attached to centre of drum:

Increased Stability, Minimal Vibration Less Noise no frictional noise Increased Durability fewer moving parts Increased Energy Efficiency direct poweronto drum resulting in no loss of energy

Increased RPM 800 ~ 1600 max rpm

Belt Pulley Drum

Whenever you want to laundry~ even at night!

Whenever you want to laundry~ even at night!

General 14/28


rum U

SP

Optimum cycle time and water amount is automatically

set by Fuzzy logic system.

Best wash performance Water and electricity saving Convenience - Easy to Wash

User gets...

8

Fuzzy Logic Control Process

200606 - D - 5

General 15/28


rum U

SP

Mechanical vs. Fuzzy Logic

Loaddetection

BalanceCheck Balancing

High Spinrpm

BalancingBalanceCheck

100

max

Feed-Back System

rpm

100

max

Too much Vibration

Fixed Spin Time

Not enough High Spin TimeNot reached Max Spin rpm.

Gap of actual Performance of Spin

Automatic control of the Spin Time

Spin at 70dB(normally)

Spin at 63dB

Conventional control (Mechanically control)

LG Fuzzy Logic control

Low Spin Performance

200606 - D - 6

General 16/28


rum U

SP

Suds-Free System LG, Miele, Bosch

Improve wash and rinse performance by detecting and removing excessive suds in the drum

200606 - D - 8

General 17/28


rum U

SP

Circulation System

Drain Pump Circulation Pump

1) High wash performance: prevents detergent loosing

2) Reduce wash time: Moistens clothes quickly

3) Improve rinsing performance: Spray system

4) High energy efficiency: Reduces water consumption

Spray Nozzle

Inside Of the drum

PrinciplesPrinciplesOperatingOperating

BenefitsBenefits

1) Moistness speed:load (7kg)

Performance Performance

Normal LG

12min5min

2) Water consumption

Normal LG

75 49

:load (2kg)

Normal LG

55 32

Wash & rinse cycle

:load (7kg)

200606 - D - 9

General 18/28

1. BIO function

BIO function is possible to be selected at 60 or 95.When BIO is selected, the water is heated to 40 for the first step, and then the washing cycle is done at 40 for 15 minutes.After 15 minutes, the water is heated to the selected temperature.

This function activates the enzyme in the detergent at 40 andgives the best wash performance.

40

Temp

time15 minutes

Wash

Special ProgramSpecial Program

Explanation

Button sample Program chart

Special program

200606 - SP - 1

General 19/28

2. Quick 30


Explanation


This function is used when a customer wants to wash small amount of laundry in a short time. Wash cycle is finished in 10 minutes and it does not do Rinse spin. After finishing Drainage it does Water supply again and does only a Rinse and a Main Spin in total 30 minutes.

Total 30 minute

Wash Rinse Main Spin

Special program

200606 - SP - 2

General 20/28

3. ECO


Explanation

Economy course is selected when the customer wants to get a better washperformance with lower energy consumption. Water temperature islower than selected, but wash time is increased automatically.When 95 is selected, water is heated to 60When 60 is selected, water is heated to 40

Temp

Time(M)

90

60

Normal

Economy90

1.13kWh

2.74kWh

Energy

162 173


Special program

200606 - SP - 3

General 21/28

4. Hand wash


Explanation


This function is for the laundry which normally has to be washed by the hand, like wool.Wash cycle is done by cold water in the period of on / 3seconds & off / 50seconds for 20 minutes.A Rinse and a spin is done at 400rpm rinsing twice.When No spin is selected, the intermittent spin of rinse is also skipped.

* No spin function is applied in Wool and Delicate course from new model.

Wash cycle

350

350

350

350 Time(S)

Total 20 minuteson

off

Special program

200606 - SP - 4

General 22/28

5. Pre-Wash


Explanation


Use this option for load that need pretreatment. Add 16 minutes pre wash and drain.-.When using Pre Wash option, do not use liquid detergent in the main wash comportment.Use powder for the main wash.

Available in Cotton, Baby care.

Wash cycle

Time(S)

Total 16 minuteson

off

Special program

200606 - SP - 5

General 23/28

6. Rinse+


Explanation

Button sample

The Rinse+ adds one more rinse on the basic rinse time.The water level is higher than normal to get the better rinse performance.For example, The basic rinse time in WHITES course is 3, rinse time becomes 4 times by selecting Rinse+.

Special program

200606 - SP - 6

General 24/28

7. Wrinkle free (Crease care)


ExplanationThe purpose is to prevent laundry from wrinkling.After finishing main spin and during program, disentangling program is done.

rpm

Main spin

PUMP OFF

Disentangle2 minutes Disentangle

5 minutes

Disentangle

Wrinkle free Wrinkle free

* Process : Drain -> Intermittent spin (400/600rpm) -> Disentangling 2 minutes-> Intermittent spin -> Main Spin 3 minutes -> Remaining spin -> Disentangling 5 minutes.

Program chart

Special program

200606 - SP - 7

General 25/28

8. Rinse hold


Explanation


This function can be used when the customer wants to leave laundry in the machinewithout spinning after it has been rinsed to prevent it from getting wrinkled.To drain out the water, push Start / Pause button and then start spin.

Rinse hold

Wash Rinse

Stop

1. Push Start / Pause button2. Do the Spin course

To drainwater out

Special program

200606 - SP - 8

General 26/28

9. Child Lock


Explanation

Button sample Operation

To select or cancel Child lock, push simultaneously two buttons which have Child Lock mark for 2 seconds. It can be set during operation , test mode and Power off.When it works, CL is displayed and all other functions are not selected.

( In the case of some new model, Power button can be selected). CAUTION If there a water in drum, dont open the door.

After the drain, open the door.

Special program

200606 - SP - 9

General 27/28

10. Time delay


Explanation

Button sample

Preparing washing before using-.Turn on the water tap-.Load laundry and close the door-.Place the detergent and fabric softenerin the drawer

How to set Time delay-. Press the power button-. Turn the program dial to select the program

you require-. Press the Time delay button and set the

desire time, finally press the start button

11. Steam Wash

ExplanationSteam Wash is-.For tough stained clothes, underwear, or baby clothes.

-.Steam wash is available with Cotton, Synthetic, Baby care cycles.

-.This option features upgraded washing performance with lower energy.

-.Do not load delicates such as wool, silk, and easily discolored clothes.

Button sample

Special program

< WD-14375/1457FD >

200606 - SP - 10

General 28/28


Prime SVC Training Manual

Apr 23 , 2008


Prime SpecificationsPrime Specifications Comparison

ItemF1202FDS /F1402FDS

F1203FDS /F1403FDS

WD-14420FDS/WD-16420FDS

BOSCHLOGIXX8

Tool PRIME PRIME BAIKAL

LCD(46*60)Not Apply

Picture

1,400

8 kg

7.4 / kg32 cm

Energy Rating A++ A++ A+

Display LCD(72*40) LED LCD/LEDSteam Apply Apply

Max. rpmF1202FDS / F1203FDS : 1,200F1402FDS / F1403FDS : 1,400

WD-14420FDS : 1,400

WD-16420FDS: 1,600Dimensions

(W * D * H)600 * 640 * 842 600 * 640 * 842

Capacity 9 kg 8 kgWater

Consumption 6.5 / kg 6.5 / kgDoor Size 35 cm 30 cm

Prime 1/32

Prime SpecificationsPrime Specifications

Big Capacity (9kg) 68L

New Drum

- Biggest Porthole(35cm)Bosch(32cm) Biggest Door

-Washing Performance :The Biggest Drum(68L, Hoover 66),

the Better W/Performance: Duvet, Curtain Washable

Easy to Use

- Large LCD / LED

- Embossed Drum Less Crease (LG Only)

Easy to take out, Better Washing Performance

- Load Detection Capacity Display

Steam

Steam -A++ Energy Rating-Water Saving -Refresh-Allergy Care-Steam

-Waved Lifter: Better Washing Performance

Design

Various Colors Silver, Black, Titanium

Waved line design

Non Steam

DD -Low Noise, Vibration-Medic Rinse -Baby Care

Best Claim : 1. Capacity, 2. Door, 3. Effective Porthole, 4. New Drum

Best Claims

Prime 2/32


- Door size : 34cm.Position : 73cm from floor

* Fagor* Candy

- Door size : 35cm.Position : 75cm from floor

* Hoover- Door size & Door position

: same as present- Big door & Tilted control

* Miele

- Door: 35cm.Position : 75cm from floor

Competitors- Big Capacity Models with Big Door Design(30cm 35cm)

Biggest Door

Prime 3/32


World Largest Capacity in 24 full size - Drum Washer Development

Base Model : Baikal

Target Capacity : 64 (Baikal:60)

CapacityCapacity

21

How to increase capacity1. Drum Diameter : Same (484)2. Drum Depth : Longer than20mm

- Gap between Tub~Cabinet : Same 21mm

Tool common use with Baikal : Drum Front, Drum Back, Spider ASM

17.6

Baikal(307) +20

4

8

4

(

)

Drum

Prime 4/32

Prime SpecificationsPrime Specifications Display

LED Model

LCD Model

Prime 5/32

Prime SpecificationsPrime Specifications Special Functions

Tub Clean

Beep on / off

Change thelanguage

Prime 6/32

Prime SpecificationsPrime Specifications On Dispenser

Before Prime

Powder Detergentfor Main Wash

Powder Detergentfor Pre Wash

Softener

Powder Detergentfor Main Wash

Powder Detergentfor Pre Wash

Softener

Prime 7/32

Item Allergy Care Baby Care Steam Refresh

Purpose Removal of AllergensRemoval of Protein

Stains & remaining detergent

Crease Release

Odor Release

Fluffing the Clothes

Steam Default Option Default

Application

Cold

Allergy Care Baby CareSteam CyclesSteam Cycles

Allergy Care Removal Of Allergens- House Mite / Fur of Pets / Pollen / Bacteria / GermCommunication

Step 1 : Allergen Sanitization Miniscule steam(1/1600 of water size) penetrates into

each corner of clothes fiber and sanitizes allergen.

Detergent Water Circulation loosens allergen fromclothes and steam keeps optimal temperature, or 60for allergen Dissolution

Step 2 : Allergen Dissolution

4 Step Power Rinsing Cycle and Pounding Washing Action completely separates allergen from clothes

Step 3: Allergen Removal

High Spinning Power drains Allergen out

Step 4: Allergen Removal

Prime 9/32

Removal of Protein stains

(blood, skin dirt, chocolates etc..)

Minimizing detergent residue for baby skin care

- Medic Rinse System (Warm Rinse)

Gentle Care for delicate clothes fabric protection

- Ultra Gentle Washing Action

Baby Care

Allergy Care Baby CareSteam CyclesSteam Cycles

The purpose of this option is to minimize detergent residues after the whole cycle, In order to implement this effect, the washer adds 1 more rinsing and keeps the optimal water temperature at last rinsing cycle, that is, 40 to have detergent-free clothes.

Medic Rinse?

Communication

Prime 10/32

Crease Release

Odor Release

Fluffing the

Clothes

CommunicationSteam Refresh

Steam RefreshSteam CyclesSteam Cycles

No time to wash your shirt, but you have an important meeting? Simply pop it into the washing machine and activate the Steam Refresh Course, which releases wrinkles and odor making your shirt fresh with no fuss.

Prime 11/32

Container Heating (Direct) Type

Heater

WaterSteam

ContainerWater

Steam

Continuity Steam Injection

Steam Structure Steam Structure

Steam(Alpha) Steam(Alpha) GeneratorGenerator

Steam Generator

Water Hose

Steam Hose

Steam Injection Nozzle

Dual Spray System

Steam Generator

Highly-concentratedDetergent Water

Circulation

SprayNozzle

Inlet ValveInlet Valve

Prime 12/32

ThermistorThermistorAssemblyAssembly

Water Low Level SensorWater Low Level Sensor(Long electrode)(Long electrode)

Temperature Temperature Sensor to protect Sensor to protect

HeaterHeater

Outer PlasticOuter PlasticBodyBody

Steam Structure Steam Structure

* Inlet Valve : Water supply into the TSG(Turbo Steam Generator)

* Water Low Level Sensor : Senses low level of water supply.

* Water High Level Sensor : Senses high level of water supply.

* Thermistor Assembly : Senses water temperature of TSG.

* Empty Water Level : Controlled by Long Water Level Sensor.

* Full Water Level : Controlled by Short Water Level Sensor.

Heater Heater

Functions SVC Method

Water High Level SensorWater High Level Sensor(Short electrode)(Short electrode)

Empty Water LevelEmpty Water Level

Full Water LevelFull Water Level

Steam outlet to theSteam outlet to theSpray NozzleSpray Nozzle

*

*

* TSG : Turbo Steam Generator

Water Inlet fromWater Inlet fromthe Inlet Valve the Inlet Valve

TSG(Turbo Steam Generator) SVC isprovided as assembly only.

Be cautious of hot water inside TSG during SVC to avoid burn injuries.

To prevent from water dropping and spilling,use a large towel under the TSG

Prime 13/32

Steam CyclesSteam Cycles Test Mode

Press the Button Displayed Information RemarkIntensive + Rinse Water Level Sensor : long electrode (low level)

Intensive + Option(R) Water Level Sensor : short electrode (high level)

Intensive + Temp Temperature of inside TSG

Steam + Option(R) : 5 times

Heater ErrorIf initial heating temperature difference is 4 for 2 minutes,then change to normal course.

Change TSG Assembly.

Water remains : below 150 No Water : over 150

Steam + Option(R) : 1 time 00 displayed is o.k

Steam + Option(R) : 2 times If AG temp is above 116 , then change to normal course .

Steam + Option(R) : 3 times

Water Level Sensor errorIf water level in long electrode >150(No water),and water level in short electrode

How to Demonstration

Power ON

Press the Button Steam Wash + Temp

Press the Button Start / Pause.

Its start

Press the Button Start / Pause again,

Its paused

Power OFF

*Repeat 10 cycles for 150 minutes.(For demonstration, needs water supply)

*If you have some problems,then check by Test Mode.

Steam CyclesSteam Cycles

Prime 15/32

Trouble ShootingTrouble Shooting Wiring

Fan Motor

Thermistor

Pressure Switch Inlet Valve

Pre. Main DryAG

AQUA

DrainPump

Door Switch

AG Sensor

HeaterDryAG

Wash

Motor(Hall Sensor)

CirculationPump

In wash only, remove wires for DRY.

AG C/Duct DRY Wash

MAIN PCB

DISPLAY PCB

Prime 16/32

Trouble ShootingTrouble Shooting PCB Layout

WH Housing BK ~YL Housing Sky Blue (152.5~175.5 )

Common

Pre. Valve(3.6~4.5 )Main Valve(3.6~4.5 )

Drain Pump Control

BK~BN+YL (152.5~175.5 )

Door Switch Control

BK~BN+YLMeasure RESISTANCEimpossible here

Heater Control

Measure Resistance impossible here.

LCD Display Control

Circulation Pump Control

Inlet Valve Control

AG Valve(3.6~4.5 )

Hall Sensor Control

Ha(9 ~ 10 )Hb(9 ~ 10 )

Pressure Switch Control

VT+WH ~ Sky Blue

Measure HzImpossibleHere.Just check cut-off

Thermistor Control

Common

Motor Stator Control AG Sensor Control

Wash

AG

PCB Power

V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common

Long

Short

R is 44~53Kat 25

Measure resistance impossiblehere.just check cut-off.

BK :BlackBN : BrownYL : YellowWH : WhiteVT : Violet

Common

AQUA Control

Prime 17/32

Trouble ShootingTrouble Shooting Electric Parts

Pump Inlet Valve Pressure Switch

Door SwitchHall SensorMotor Stator

V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Common ~ Sb (9~10) Common ~ Sa (9~10)

Sb Sa

Common

1 2

3

1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points. R range 152.5 ~ 175.5 Measurement of Hz Impossible here.

Just check cut-off.

Measurement of R Impossible here.

Just check cut-off.

Prime 18/32

Trouble ShootingTrouble Shooting

Door Switch Control

Heater Control

2) AG Heater

1) Wash Heater

Resistance : 42.8 ~ 49.2

* Door Locking time : 1~8 sec.Check the time interval from input power to parts 1move up ,then Door is locked.


* Door Releasing time : 25~100 sec.Check the time interval from power off to parts 1move down,then Door is released.


Power Cord

Noise Filter

AG Wash DRY Common

Prime 19/32

Trouble ShootingTrouble Shooting No Power

Is the Power Plug connectedfirmly to the power outlet? No Reconnect Power Plug firmly.

Yes

Is Multi-plug socket used ?

Yes Dont use Multi-plug socket. Use single plug socket for Washer.

Is the connectors connected correctly and firmly to PCB and Noise Filter?

No

No Check, reconnect or repair the connector.

Is Red LED ON while power supplied ?

Noise Filter PCB

Check and replace Main PCB.

Is the connectors connectedCorrectly to the DisplayPCB?

Check connectors otherwise. Replace Display PCB.

No

Yes

Yes

Yes

Prime 20/32

Trouble ShootingTrouble Shooting LE Error

Press the Power button,Does the Drum rotate when the start/pause button is pressed to start the cycle ?

Is the connector connected correctly to PCB, Housing and Motor ?

Reconnect or repair the connector.

Motor Locked Error

Disassemble the rotor.Are the magnet of rotor cracked or broken?

Replace the rotor.Magnet

Resistance limits 5~15

Are the resistance samebetween Stator points? Replace the stator.


U V W

Replace the hall sensor.

Replace the Stator Assembly.

Disassemble hall sensor carefully.

No

Yes

No

No

Yes

No

Yes

Prime 21/32


1) Disassemble the hook of Hall Sensor by (-) driver.

2) Pull up Hall Sensor slowly as shown in picture.

1. Disassemble the Hall Sensor

CautionIf you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up.Hence need change of stator assembly. So disassemble cautiously.

1) Adjust the hole of Hall Sensor to the hooks ofstator as picture.(red circled)

2. Assemble the Hall Sensor

2) Push down the Hall sensor, and assemble to thehook for sure.

Prime 22/32

Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error

Is the pump filter clogged ?

Is the drain hose kinked ? Check drain hose for kink. Straighten the hose.

Continue

Clean the Filter

Open the Cover by coin,or finger(only new model)

Drain water by removing the hose cap.

Disassemble the pump filterby turning the filter cap counterclockwise

Assemble & close cap

Filter CapHose Cap

Filter clogged by foreign objects

Filter Cap

< How to disassemble and clean pump filter >

Pump Filter

Cover

Check & Clean pump filter.

Drain Hose

This kind of accumulation on the drain filter not onlyprevents proper drainage,but also will promotebacteria growth and cause odors. This drain filter should be cleaned once a month.

Yes

Yes

No

No

Prime 23/32


Is the standpipe height greater than 1.0 m above the floor?

Observe standpipe height requirements of 1.0m maximum.-Your washer will not be able to drain out water adequately

if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.

Is the connector connected correctly to PCB,Housing and Drain Pump ?


Is the resistance of Pump Motor Within 152.5 ~ 175.5 ?

Replace Pump Motor.OR

Is the Impeller operating normally?

Escape Binding

X

YesWhen checking the voltage between connectors (1,2), is the voltage 220~240V ?

21

Replace PCB

Yes

No

Yes

No

No

No

< Abnormal operating >

Prime 24/32

Trouble ShootingTrouble Shooting IE Error

Is the inlet hose kinked or damaged?

Check the water tap and open it fully.

Is the inlet filter clogged? Check and Clean the inlet filter.

Is the water tap closed?

Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.

Turn off thewater tap

Unscrew thewater hose

Pull out thewater filter

Clean the filterby hard brush

Tighten theInlet hose

Yes

Yes

Yes

No

No

No

Water Inlet Error

Prime 25/32

Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error

Is the connector connected correctly to PCB,Housing and Inlet valve?


Is the each resistance of Inlet Valve within3.6 ~4.5 ?

Replace the Inlet Valve.1 2

3

1 2 3Pre. Valve Main Valve AG Valve

No

No

Yes

Prime 26/32

Does the water level over reference line? Replace the pressure switch.

If FE is displayed again, then replace PCB

Is the water level frequency 26.1Khz(LED) or 25.9Khz(LCD)?

Check the air chamber and the tube (clogged)

Is the water coming in drawer continuously?

Replace the pressure switch. If FE is displayed again, then replace PCB

Replace the inlet valve assembly.

Yes

No

No

Yes

No

Yes

Trouble ShootingTrouble Shooting FE ErrorWater over Flow Error

LED LCD

How to check the water level frequency-. Push the two button. (Press and Hold 3sec)LED Intensive + Option (left)LCD Medic Rinse + RinsePrime 27/32

Trouble ShootingTrouble Shooting PE ErrorPressure sensor Error

Is the connector to pressure sensordisconnected or disassembled?


Is the resistance of the pressure sensor out of range?

Replace the pressure switch.

Is the air chamber and the tube clogged?

Replace the Main PCB.

Fix air chamber and remove the foreign material.

No

No

Yes

Yes

Yes

(Pin1 ~ Pin3) (21~23)

No

Prime 28/32

Trouble ShootingTrouble Shooting TE ErrorThermistor Error

Is the connector to Thermistordisconnected or disassembled?


Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ? Replace the pressure switch.


Wash AG

Yes

No

Yes

No

Prime 29/32

Trouble ShootingTrouble Shooting Vibration during Spin

Had all 4 shipping bolts and/orpackaging materials not removed? Remove all shipping bolts and/or packaging materials.

Is the washer installed on a pedestal?

Check if the 4 brackets are securely attached.If the brackets are not installed properly, noise and vibration may result. Be sure to remove the paper backing and to use all screws to install the brackets. Once properly attached, Firmly press the top part of the bracket to ensure that double-sided tape sticks firmly on washer or dryer.Check if the bigger brackets are attached.There are two kinds of brackets. The bigger one is for the washer; the smaller is for the dryer. If small brackets are attached to the washer and vice versa noise and vibration may result.Note: There is only one bracket after January 2006.

Dryer

Washer (Large)

After Jan. 2006

Pedestal Brackets

Or if brackets are correct

Four brackets should be securely attached.

Packaging material

Unscrew

Remove Shipping Bolts

4 Shipping Bolts

Rear of a Washer Shipping Bolt

Cover Bolts holes using Caps

Pedestal

4 Brackets (2 on each side)

Cap4 Caps

No

No

Yes

Yes

Prime 30/32


Is the unit not level?Are all four feet not in firm contact with the floor?

How to check and level the washer- Use Level- Diagonal Test : Important !- Adjust Legs using leg spanner

If the washer is on the pedestal, you should adjust pedestal legs.Following is the detailed guide to level the washer.

Use level. If the customer does nothave a level , OK! Next step

How to check and level the washerDiagonal Test : Important !!!

When pushing down the edges of the washing machinetop plate diagonally, the machine should not move up and down at all.( Please, check both directions.)If the machine rocks when pushing the machine top plateDiagonally, adjust the feet again till machine doesnt rock.

During the diagonal test, if the washermoves at this test then adjust front leg in directionshown in picture. ( If opposite, adjust opposite

front leg)Turn the leg clockwise by 45 degree,and do diagonal test again. If the washer stillmoves, repeat turning leg clockwiseby 45 degree till the washer does not move at all

ClockwiseAdjustment to make higher

How to adjust leg 45 degree method!!

After adjustmentfasten Lock nut(Turn counter-clockwise)

Lock Nut

No

Yes

No

Prime 31/32


Is the floor flexing or bouncing? Do you hear or feel the vibration throughout your floor?(Especially for wooden floor)

Move the washer or reinforce the floor to make it more rigid. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your floor.Refer to the owners manual and installation instructions for floor requirements. If possible,place a machine in the corner of the space.

Does vibrations occur intermittently according to the size and type of items in the washer?

Vibrations result from the unbalanced load in the machine. As drum spins in an up and down rotation, the proper balancing of the load inside the drum is very important for the drum to spin smoothly. If the load is not evenly distributed across the drum surface, there will be more weight in some areas and less weight in others. So when it reaches the higher RPM the drum will spin slightly out of alignment. Try to redistribute the load across the drum surface to reduce the vibrations.

Are there any foreign objects under the legs?

If there are foreign materials between the legs and floor, It can cause vibration and also result in washer movement during operation. So remove the foreign materials and level the washer by adjusting the legs.

Foreign objects

No

No

No

Yes

Yes

Yes

Prime 32/32


Baikal SVC Training Manual

Apr 23 , 2008


Trouble ShootingTrouble Shooting WiringBaikal 600

Fan Motor

Thermistor


Pre. Main DryAG

AQUA

DrainPump

Door Switch

AG Sensor

HeaterDryAG

Wash

Motor(Hall Sensor)

CirculationPump


AG C/Duct DRY Wash

MAIN PCB

DISPLAY PCB

Baikal 1/14



Common


Drain Pump Control

BK~BN+YL (152.5~175.5 )

Door Switch Control

BK~BN+YLMeasure R impossiblehere

Heater Control

Measure resistance impossible here.

LCD Display Control


Inlet Valve Control

AG Valve(3.6~4.5 )

Hall Sensor Control

Ha(9 ~ 10 )Hb(9 ~ 10 )


VT+WH ~ Sky Blue


Thermistor Control

Common


Wash

AG

PCB Power

V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common

Long

Short

R is 44~53Kat 25

Measure resistance impossiblehere. Just check cut-off.


Common

Baikal 600AQUA Control

Baikal 2/14




V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)

Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )

Sb Sa

Common

1 2

3

1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points R range 152.5 ~ 175.5 Measure Hz Impossible Here.

Just check cut-off.

Measure R Impossible Here. Just check cut-off.

Baikal 600

Baikal 3/14


Door Switch Control

Heater Control

2) AG Heater

1) Wash Heater




* Door Releasing time : 25~100 sec.Check the time interval from power off to parts 1move down,then Door is released.


Power Cord

Noise Filter

AG Wash DRY

Baikal 600

Common

Baikal 4/14



Yes




No



Noise Filter PCB




No

Yes

Yes

Yes

Baikal 600

Baikal 5/14





Motor Locked Error






U V W




No

Yes

No

No

Yes

No

Yes

Baikal 600

Baikal 6/14









Baikal 600

Baikal 7/14




Continue

Clean the Filter





Filter CapHose Cap


Filter Cap


Pump Filter

Cover


Drain Hose


Yes

Yes

No

No

Baikal 600

Baikal 8/14










Escape BindingX


21

Replace PCB

Yes

No

Yes

No

No

No


Baikal 600

Baikal 9/14












Yes

Yes

Yes

No

No

No

Baikal 600

Baikal 10/14






3


No

No

Yes

Baikal 600

Baikal 11/14


Does the water level over reference line? Replace the pressure switch.

If FE is displayed again, then replace PCB.



Is the water inserted in drawer continuously?



LED LCD

How to check the water level frequency-. Push the two button.LED Temp.+ RinseLCD Medic Rinse + Rinse

Yes

No

No

Yes

No

Yes

Baikal 600

Baikal 12/14


Is the connector connected to pressuresensor disconnected or disassembled?







No

No

Yes

Yes

Yes

(Pin1 ~ Pin3) (21~23)

No

Baikal 600

Baikal 13/14


Is the connector connected to Thermistordisconnected or disassembled?




Wash AG

Yes

No

Yes

No

Baikal 600

Baikal 14/14


Star SVC Training Manual

Apr 23 , 2008



Pressure Switch

: Not in used

STAR

Star 1/14

Pressure Switch & Heater Thermistor Control Motor & Hall Sensor ControlDisplay Control

Display Control PCB Power & Heater Control


Drain Pump & Door & Inlet Valve Control

Drain Pump(160~177 )

Door SwitchMeasure R impossible here

CommonPre. Valve(3.6~4.5 )

Main Valve(3.6~4.5 )

PCB Power

Heater(24.7 ~ 28.0 )

Ha(9 ~ 10 )

Hb(9 ~ 10 )

Pressure Switch

V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Heater Thermistor(44~53K, 25)

Measure Hz impossible hereJust check cut-off.

CommonCommon

STAR

Star 2/14




V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)


Sb Sa

Common

1 2Pre. Valve Main Valve R range 3.6 ~ 4.5 at all 3 points R range 160 ~ 177 Measure Hz Impossible Here.

Just check cut-off.


1 2

STAR

Star 3/14


Door Switch Control


* Door Releasing time : 25~100 sec.Check the time between from power off to parts 1move down,then Door is released.


STAR

Star 4/14


Yes





Is Red LED ON while power supplied ? Check and replace Main PCB.



No

Yes

Yes

Yes


Noise Filter PCB

No

STAR

Star 5/14





Replace the rotor.




Trouble ShootingTrouble Shooting LE ErrorMotor Locked Error

Magnet



U V W


No

Yes

No

No

Yes

No

Yes

STAR

Star 6/14









STAR

Star 7/14


Clean the Filter





Filter CapHose Cap


Filter Cap

How to disassemble and clean pump filter

Pump Filter

Cover

Drain Hose




Continue


Yes

Yes

No

No

STAR

Star 8/14






Is the resistance of Pump Motor Within 160 ~ 177 ?

Replace Pump Motor.

YesWhen checking the voltage between connectors (1,2), is voltage b/n 220~240V ?

Replace PCB

Yes

No

Yes

No

No

No


No


ORBinding X

21


STAR

Star 9/14












Yes

Yes

Yes

No

No

No

STAR

Star 10/14




Replace the Inlet Valve.

No

No

Yes


1 2Pre. Valve Main Valve

1 2

STAR

Star 11/14

Does the water level over reference line? Replace the pressure switch


Is the water level frequency 25.5Khz ?


Is the water coming in drawer continuously?



Yes

No

No

Yes

No

Yes


How to check the water level frequency-. Push the two button.LED Time delay + Rinse+

STAR

Star 12/14









No

No

Yes

Yes

Yes

(Pin1 ~ Pin3) (21~23)

No

STAR

Star 13/14






Yes

No

Yes

No

STAR

Star 14/14


Hi-Five SVC Training Manual

Apr 23 , 2008



Fan Motor

Thermistor


Pre. Main DryAG

AQUA

DrainPump

Door Switch

AG Sensor

HeaterDryAG

Wash

Motor(Hall Sensor)

CirculationPump


AG C/Duct DRY Wash

MAIN PCB

DISPLAY PCB

Hi-Five

Hi-Five 1/14

Trouble ShootingTrouble Shooting PCB LayoutHi-Five


Common


Drain Pump Control

BK~BN+YL (152.5~175.5 )

Door Switch Control

BK~BN+YLMeasure R impossiblehere

Heater Control

Measure resistance impossible here.

LCD Display Control


Inlet Valve Control

AG Valve(3.6~4.5 )

Hall Sensor Control

Ha(9 ~ 10 )Hb(9 ~ 10 )


VT+WH ~ Sky Blue


Thermistor Control

Common


Wash

AG

PCB Power

V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common

Long

Short

R is 44~53Kat 25

Measure resistance impossiblehere.just check cut-off.


Common

AQUA Control

Hi-Five 2/14




V U W

V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)


Sb Sa

Common

1 2

3

1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points R range 152.5 ~ 175.5 Measure Hz Impossible Here.

Just check cut-off.


Hi-Five

Hi-Five 3/14


Door Switch Control

Heater Control

2) AG Heater

1) Wash Heater




* Door Releasing time : 25~100 sec.Check the time between from power off to parts 1move down,then Door is released.

How to DemonstrationHi-Five

Power Cord

Noise Filter

AG Wash DRY Common

Hi-Five 4/14



Yes




No



Noise Filter PCB




No

Yes

Yes

Yes

Hi-Five

Hi-Five 5/14





Motor Locked Error






U V W




No

Yes

No

No

Yes

No

Yes

Hi-Five

Hi-Five 6/14









Hi-Five

Hi-Five 7/14




Continue

Clean the Filter





Filter CapHose Cap


Filter Cap


Pump Filter

Cover


Drain Hose


Yes

Yes

No

No

Hi-Five

Hi-Five 8/14










Escape Binding

X


21

Replace PCB

Yes

No

Yes

No

No

No


Hi-Five

Hi-Five 9/14












Yes

Yes

Yes

No

No

No

Hi-Five

Hi-Five 10/14






3


No

No

Yes

Hi-Five

Hi-Five 11/14


Does the water level over reference line? Replace the pressure switch




Is the water inserted in drawer continuously?



LED LCD

How to check the water level frequency-. Push the two button.LED Temp.+ RinseLCD Medic Rinse + Rinse

Yes

No

No

Yes

No

Yes

Hi-Five

Hi-Five 12/14









No

No

Yes

Yes

Yes

(Pin1 ~ Pin3) (21~23)

No

Hi-Five

Hi-Five 13/14






Wash AG

Yes

No

Yes

No

Hi-Five

Hi-Five 14/14


Konsul SVC Training Manual

Apr 23 , 2008


Trouble ShootingTrouble Shooting How to Demonstration

Heater & Power Control

Heater(24.4~28.03)

Power

Stator#1(2.0~2.5)

Stator#2(0.6~0.9)

Rotor(1.5~3.0)

Thermistor

Tachometer(62.6 ~ 74.6)

Pressure Switch

Drain Pump(160 ~ 177)

Pre. Valve(3.6~4.5)

Main Valve(3.6~4.5)

Motor Control (Stator, Rotor, TP)Ther. & P.S & Tacho. Control Inlet Valve & Drain Pump Control

Measure Hz ImpossibleHere.Just check cut-off

Door Switch ControlMeasure R impossible here

Measure Hz Impossible Here.Just check cut-off

TP

Konsul 1/3



Door SwitchHeater

1 2Pre. Valve Main ValveThe all R is 3.6 ~ 4.5

R is 160.5 ~ 177.5 Measure Hz Impossible Here. Just check cut-off.


1 2

R is 24 ~ 28

Konsul 2/3

Trouble ShootingTrouble Shooting How to Demonstration

Door Switch Control

Motor

Sky BlueWhite /

Red

PinkViolet / White

GrayBlueRed / White

Yellow

Brown

10

987654321

Rotor

T/P

Tachometer

Name Connected Wire Spec.3 ~ 4 62.6 ~74.6 (check rpm)

TP 6 ~ 7When Temp. increase,

cut-off.(190 ~240)Rotor 8 ~ 9 1.5 ~ 3.0

Stator coil #1 1 ~ 5 0.6 ~ 0.9 Stator coil #2 5 ~ 10 2.0 ~ 2.5

Tacho Meter

* Door Locking time : 1~8 sec.Check the time between from input the power to parts 1move up ,then Door locked.

* Door Releasing time : 25~100 sec.Check the time between from off the power to parts 1move down,then Door released.

Konsul 3/3

Documents

Lg Tromm Washing Machine Front Load Training Manual 2008