LGMA FOUNDATION SPONSORS LGMA PRINCIPAL SPONSORS LGMA MAJOR SPONSORS

Registration and Program

Reform – Opportunities & Challenges for IT in Local Government

13–14 June 2013 · Esplanade Hotel, Fremantle

“ROCIT 2013”

Contact Information:Local Government Managers AustraliaUnit 21, 168 Guildford Road, Maylands WA 6051Tel: 08 9271 1136 Fax: 08 9271 1197Email: admin@lgmawa.org.auWebsite: www.lgmawa.org.au

Emerging technology and changes in IT are dramatically changing the way people do business. How do local governments prepare for the challenges and take advantage of the opportunities?

IT affects the whole organisation and responding to the challenges requires collaboration across all teams, starting with the CEO.

The fi rst annual LGMA local government Information Technology Conference, to be held in Fremantle, Western Australia, over two days—13–14 June 2013—will address the top IT issues.

The program for this event has been tailored to appeal to CEOs, Directors and IT professionals, with a line-up of international and national speakers and in particular Local Government case studies.

While this Conference is by Local Government for Local Government, it is relevant to anyone in business or any enterprise—we all face the same issues.

The Conference will be held at the Esplanade Hotel in Western Australia’s beautiful and much loved port city, Fremantle.

Reform – Opportunities & Challenges for IT in Local GovernmentR ff O t iti“ROCIT 2013”

LGMA would like to thank the Conference Committee members:Jeff Jones, Manager Information Services, City of CockburnNeil Allen, Manager IT, City of CanningHendrik Boshoff, IT Co-ordinator, City of BusseltonTim Evans, Manager ICT, City of Wanneroo

Many thanks to our valued Sponsors

Terabyte Sponsorship

Megabyte Sponsorship

Coffee Cart Sponsorship

Session Sponsorship

Networking Sponsorship

Market Creations/Geraldton Data Centre

SDS GroupWALISSAF AustraliaWAVE1

Symantec Cloud

IT Vision User GroupWALISWA Local Government Superannuation Plan

AmcomDatacom

Keynote SpeakersGRAHAM DOCKRILL BScDirector and co-founder, Hairy Lemon Web Solutions, New Zealand

As Director and co-founder of Hairy Lemon Web Solutions, Graham is the Sales Director of New Zealand’s fastest growing web development company. Majoring in Computer Science at UC, Graham has a

strong knowledge of the industry, as well as extensive management experience.

With an ever increasing range of services, Hairy Lemon undertakes projects ranging from simple website design through to large scale e-commerce applications and hosting.

In 2003 Hairy Lemon was named the fastest growing business in the South Island in Deloitte/Unlimited ‘Fast 50’, the country’s only index of high growth businesses. The company was placed twelfth after increasing turnover of 346 per cent over three years. In 2004 Hairy Lemon again made the Deloitte/Unlimited ‘Fast 50’ coming at 36th. In 2008 the company was named the Fastest Growing Business Services Company in Canterbury. In 2009 Hairy Lemon won the American Chamber of Commerce Awards ‘Exporter of The Year under $500,000’ category. In 2011 Hairy Lemon Employee Connon Daly was awarded the Emerging ICT talent award at the CIO awards.

Graham has spoken at many events and organisations over the years and has represented his industry at both a local and central government level.

ROBIN NAPPERFormer UK Detective Chief Inspector, Head of Operations of Britain’s National Crime Faculty, Detective Inspector Central Drugs Intelligence Centre at New Scotland Yard, and independent forensic investigator

Robin was trained in the old police methods—get a confession—but now he’s a messenger for the revolution in policing: forensically driven crime investigation. He was at the forefront of the introduction of DNA technology in the UK and was instrumental in its introduction to NSW in 1998 and subsequently across Australia. He was a consultant to both Federal and State governments and played a principal role in the drafting of the Forensic Procedures Legislation, and Practice & Procedures Guidelines for all police in Australia. This legislation paved the way for the introduction of DNA technology in January 2001.

A career offi cer of 31 years’ experience he has been involved in hundreds of serious crime investigations, hostage and armed sieges, terrorist investigations, cold case murder reviews using DNA technology, training, the drawing up of ethical and professional practices, security and prison reviews. He is called on by police from around the world for crime reviews and training in forensically-driven investigations through courses and demonstrations.

MORRIS MISELOWSKI Australia’s ‘real world’ business futurist

Morris Miselowski knows that the next 10 years will see the equivalent of 100 years of change. He knows that in 2020, 60 per cent of the workforce will be doing jobs that don’t yet exist, in industries that haven’t been created. And he knows that all of that change will

come through people, not technology.As a successful entrepreneur who spends every day immersed in the future, Morris has the kind of real-life business experience that helps him understand the possibilities for every client—no matter how complex—and translate them into simple, practical, actionable, profi table insights they can use immediately.By the age of 22, when all of his contemporaries were still at university, Morris Miselowski had already built and sold his fi rst business. Since then, he has accumulated 30 years’ experience in business and strategic future forecasting for a wide range of public and private organisations through the consulting fi rm he founded in 1981, Success Through Focus, his equity partnership fi rm Futurevation and his speaking business Eye on the Future.As a speaker, strategist, consultant and mentor, he provides prescient, practical advice to CEOs and decision-makers at organisations around Australia and the world. His clients have included small businesses and associations as well as blue-chip companies like nab, Mercedes Benz, HBA, UBS, Toll, RMIT, Ernst & Young, Danone, Phillips, Toshiba and IGA. He is also in demand as a media commentator with weekly radio shows on ABC Australia across Asia Pacifi c and 6PR in Perth, a podcast show on the world’s premium content network CBS Interactive, regular appearances on television, radio, print and online media, and a feature interview in the best-selling Australian business book Secrets of Small Business Owners Exposed.

GERRY GANNONMC/Facilitator/Media and Presentation Trainer

Following a 10-year career as a journalist and broadcaster with ABC Radio, Gerry Gannon left to pursue a career that would bring him closer to audiences and allow him to explore parts of the world he could not do from a radio studio. He spent a time

in PR, which allowed him the opportunity to travel and to get to know the business sector both in Australia and SE Asia. It was at this time that he established Indonesia’s fi rst English language radio station in Bali for a Perth/Indonesian joint venture partnership. He also took an interest in the not-for-profi t sector and was elected to the Council of the Royal Flying Doctor Service and served as President for two years. He also served on the Board of Tourism Council WA, Access 31 Television and Kids Help Line. He is a Fellow of the Australian Institute of Company Directors. In 2002, Gerry began to devote most of his professional time to the conference industry and became a specialist conference MC and facilitator. He is also a much sought-after corporate MC and has worked in every city in Australia and overseas. Gerry has been providing media skills training to government, not-for-profi t and industry for over 10 years. Following his experience on the conference circuit he now provides speech and presentation training courses. But his main passion is in providing a refreshing dimension to conferences with his quick wit and his ability to quickly grasp some of the complex issues presented at conferences.

LGMA “ROCIT 2013”Reform – Opportunities & Challenges for IT in Local Government

ProgramConference MC: Gerry Gannon

THURSDAY 13 JUNE

8.00 am – 8.45 am Registration & Arrival Tea/Coffee

8.45 am – 9.00 am Offi cial Welcome & OpeningDr Shayne Silcox FLGMA, Chief Executive Offi cer, City of Melville and LGMA WA State President

9.00 am – 10.00 am Session Sponsor:IT Vision User Group

Opening Keynote Address Graham Dockrill, Director and Co-founder of Hairy Lemon Web Solutions, Christchurch, New ZealandFebruary 22nd 2011 will be a day that will forever be in the memory of New Zealanders and the people of Christchurch. Graham’s technology company was based in the CBD of Christchurch, with 35 staff working from a multi-storey offi ce block when a 6.3 magnitude earthquake hit with devastating results.Hear Graham’s story, detailing the reaction, the response and then the recovery of his business. Evacuating the building within seconds of the event, the challenges were unprecedented. With staff unaccounted for, stairways damaged and server rooms fl ooded and compromised.Being well prepared for a disaster and managing risk mitigation is paramount in any organisation. When put to the test, there were successes and catastrophic failures of IT, processes and systems over the ensuing weeks and months to recovery. You will hear the highs and lows, what to do and what not to do when an emergency faces your business.

10.00 am – 10.30 am Terabyte Sponsor AddressDarren Lee, Managing Director, Market Creations & Geraldton Data Centre

NBN Update for Western AustraliaPeter Gurney, Community Account Manager WA

10.30 am – 11.00 am Morning Tea and Sponsor Presentations

11.00 am – 12.00 pm Panel Session: IT and the Strategic Plan Panel Members: Alex Evans, Chief Information Offi cer, Information Management, Department of Local Government, Mark Newman, Chief Executive Offi cer, City of Mandurah and Graeme Davies, Executive Manager Strategy & Business Performance, City of Mandurah Alex will discuss and answer questions regarding the Department’s ICT Strategic Framework and Mark and Graeme will share how the City of Mandurah have developed their IT strategy, aligning it with their digital city strategy.

12.00 pm – 12.30 pm Education in IT—Developing and Maintaining IT SkillsColin MacDonald, Chief Information Offi cer, Central Institute of TechnologyThis presentation will cover the evolution of Google and the various social media outlets and the on-going training of IT people.

12.30 pm – 1.30 pm Lunch and Sponsor Presentations

1.30 pm – 2.15 pm Cloud Computing—improving the business of Government Scott Wilkie, Former CEO, GovCloudHistorically, Local Government is very similar to medium size enterprises—departments operate in silos and communicate with each other at a senior management layer while IT is seen as a cost centre to reactively support operations. The world has changed dramatically in the last 10 years as the same technology functions can be performed as a utility rather than bespoke service, reducing cost, time and investment whilst accelerating new services to market. Cloud Computing is not a technology solution—it is a business solution. Scott will highlight:• How the cloud is already being used by local government in Australia.• How policy is developing in Australia, the UK, USA and elsewhere to take advantage of the benefi ts.• The changing face of IT and services within a cloud-ready environment.• That every senior Local Government Offi cer member should be empowered to have well-informed cloud

discussions at policy, management, operational, fi nancial and technology layers.

2.15 pm – 3.00 pm Disaster Recovery and Business ContinuityDavid Mazaferri, Disaster Management Manager, Lockyer Valley Regional Council David will share how Lockyer Valley Regional Council recovered from the devastating fl oods of 2011, including their journey from then until now, lessons learnt and the important use of IT in this process.

3.00 pm – 3.30 pm Afternoon Tea and Sponsor Presentations

LGMA “ROCIT 2013”Reform – Opportunities & Challenges for IT in Local Government

3.30 pm – 4.00 pm Business Continuity and ReformJo Hutchinson, Business Solutions Manager, Datacom and Michael Kent, Director IT & Finance, City of South PerthThis presentation will cover the impact of reform on Business Continuity of software applications, challenges faced by Councils to retain a single customer service platform at a time of transformation, managing the IT Challenges in a timely manner with proper planning, road maps and Program of work. The presentation will feature a case study that the City of South Perth Customer Service environment implemented in preparation for Reform.

4.00 pm – 5.00 pm Closing Address: DNA Technology in AustraliaRobin Napper, Former UK Detective Chief Inspector, Head of Operations of Britain’s National Crime Faculty, Detective Inspector Central Drugs Intelligence Centre at New Scotland Yard, and independent forensic investigatorThe introduction of forensic DNA technology in criminal investigations has revolutionised crime fi ghting. Robin Napper was a detective in the UK in the 1980’s when this new tool became available. Using real case studies he charts the use of DNA around the world. Robin was seconded to Australia in 1998 to assist in the introduction of DNA and gives a fi rst-hand account of how Australian law enforcement has adapted to this brave new world. His fi ndings may surprise you…

5.00 pm – 7.00 pm Welcome Reception in the Sponsors Trade Display AreaSponsored by Amcom

FRIDAY 14 JUNE8.15 am – 9.00 am Morning Coffee and Registration

9.00 am – 10.00 am Local Government Case Study: The role of IT in the reform process at Western Downs Regional Council, QueenslandLee Vohland, General Manager Corporate Services, Western Downs Regional Council and Stephen Bunting, Director Morrison Low ConsultantsFour-and-a-half small rural and one town Council were amalgamated in 2008/09. This presentation will address the signifi cant role that IT played in the reform process and discuss the IT planning and delivery challenges from a geographic, resource and technological perspective. What went well, not so well, what failed and what is still happening 5 years on. The Good, the Bad and the Ugly.

10.00 am – 10.30 amSession Sponsor:WALIS

Location Based InformationMike Bradford, Chief Executive Offi cer, LandgateLandgate is leading the way the public sector manages and shares location based information. In this presentation, Landgate will discuss examples of how it is working through the Location Information Strategy (LIS) with its partners to maximise new opportunities presented by innovative technology. For example, deployment of the Google Maps Engine at a whole-of-State scale radically improves the capability and performance of the Shared Location Information Platform (SLIP). This presentation will demonstrate the capabilities of the new SLIP as they relate to the land information challenges facing Local Governments.

10.30 am – 11.00 am Morning Tea and Sponsor Presentations

11.00 am – 11.45 am Social Media in Local Government Case Study: Why the City of Rockingham leads Australia?Cadell Buss, Manager Economic Development, City of RockinghamThe City of Rockingham is one of Australia’s leading edge Local Governments in social media, Cadell will share with you their process and results.

LGMA “ROCIT 2013”Reform – Opportunities & Challenges for IT in Local Government

11.45 am – 12.30 pm The SKA—Exploring the origins of the universe and driving developments in ICTTamryn Barker, Manager Radio Astronomy (SKA Project) & Digital Economy, Industry, Science and Innovation, Department of CommerceThe Square Kilometre Array (SKA) is an international collaboration to build the world’s largest and most advanced radio telescope, with 50 times the sensitivity and 10,000 times the survey speed of today’s best instruments. Australia and South Africa are co-hosting the facility. The core Australian site is located in the Mid-West region of Western Australia. Information gathered from the SKA will transform our understanding of the origins and evolution of the Universe, and resolve many fundamental questions in contemporary physics, cosmology and astrobiology. The radio telescope needs a computer 50 times more powerful than today’s most advanced computer to meet the estimated 100 petafl ops per second processing requirement. This is approximately 100 times current global internet traffi c. We can anticipate interaction across multiple industry and research disciplines and collaboration towards new business models, resources and approaches that could open up innovative opportunities in the State and Australia.

12.30 pm – 1.30 pm Lunch and Sponsor Presentations

1.30 pm – 2.30 pm IT in a Regional EnvironmentAndrew Brien, Chief Executive Offi cerand Mike Fletcher, Manager Information & Technology, City of BunburyOne of Western Australia’s largest regional local government’s has installed hardware technology with the aim of streamlining and simplifying its IT infrastructure and to provide a cloud-ready environment to deliver future initiatives. This new technology will assist in:• Moving to live streaming of Council meetings.• Use of Sharepoint as a document management system.• Integrated system for all planning and reporting under the Integrated Planning and Reporting Requirements of

the Department.• Use of Earthmine for asset management.• Move to cloud based.• Desktop virtualisation.

2.30 pm – 3.30 pmSession Sponsor:WA Local Government Superannuation Plan

Closing Keynote Address: Futurevation—The New Normal for IT in Local GovernmentMorris MiselowskiThe next 10 years will see the equivalent of 100 years of change. In 2020, 60 per cent of the workforce will be doing jobs that don’t yet exist, in industries that haven’t been created. And all of this change will come through people, not technology. Morris Miselowski, Australia’s most practical and sought after Business Futurist, will take us on a journey to the bleeding edge of IT, business, local government and community involvement, where together we’ll peer into the horizon to see industry changing disruptive technologies and thinking including hyperpersonalisation, wisdom warriors, 3D printing, robots, mobile technologies, crowd and cloud as well as changing management paradigms, community needs and expectations, community engagement and service fulfi lment practices that may prevail and what impacts these may have on local government IT demands.This provocative keynote will challenge and inspire you to think beyond the current framework of IT delivery and instead see a future digital world of innovative possibilities, where the IT specialists’ role has never been more vital and necessary and where their skill sets, expertise and infl uence expand beyond to become central and integral to the wellbeing and future success of every local government enterprise.

3.30 pm – 4.30 pm Sponsors Cocktail Hour in the Sponsors Trade Display AreaSponsored by Datacom